The reviews highlight the business's exceptional customer service, with staff described as friendly, professional, and knowledgeable. Many customers appreciate the thoroughness of the examinations and the personalized options provided for hearing aids. There are no notable cons mentioned in the reviews, reflecting a consistent positive experience across various aspects of the service.
5
Nov 07, 2024
Friendly, knowledgeable, and excellent service!
5
Oct 17, 2024
I have only positive feedback. I went to a different provider and learned they were out of network after being prescribed hearing aids. I then went to Concierge. Patty at the front desk was very kind about this and talked through options. I saw Dr. Sarah Goldkamp who did a thorough exam, confirmed my need for hearing aids, and provided options with consideration with/without my insurance. She ...
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I have only positive feedback. I went to a different provider and learned they were out of network after being prescribed hearing aids. I then went to Concierge. Patty at the front desk was very kind about this and talked through options. I saw Dr. Sarah Goldkamp who did a thorough exam, confirmed my need for hearing aids, and provided options with consideration with/without my insurance. She even took into account my water walking activity when choosing a device. She did not try to sell a more expensive product.
I have called with questions and get immediate feedback or a next day or two appointment when needed.
I highly recommend this center.
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5
Oct 11, 2024
Extremely professional service. All of my questions were answered and the whole process was explained in a very relatable way. I would highly recommend Dr. Napoli.
5
Sep 14, 2024
Dr Jackie Napoli was very kind and thorough.
5
Sep 12, 2024
Excellent customer service. Very professional and knowledgeable. Friendly and very helpful
5
Aug 05, 2024
Sarah was pleasant and knowlegeable about explaining my auditory needs and the use of the hearing aids.
5
Jun 28, 2024
Sarah was beyond excellent and helpful! Thanks
5
Jun 25, 2024
Phenomenal service
5
Jun 24, 2024
Sarah Goldkamp is great! She is very knowledgable and works hard to find the best solutions for her patients. I have been going to her for five years. Recently purchased a new set of hearing aids.
5
Jun 18, 2024
Went in to explore the Lenire tinnitus treatment, new to the STL area. The doctor was very thorough and empathetic but explained to me that Lenier was probably not for me, thus saving me a lot of more. I highly recommend this team.
5
May 09, 2024
Dr. Napoli was a delight to meet and discuss my issues with. Receptionist..Patty…was warm and professional. First time in months…that I felt a glimmer of hope…concerning my issues.
5
May 09, 2024
Dr Napoli shows genuine interest for her patients and stays in contact with them.
5
May 07, 2024
Jackie and her Concierge Hearing Care team are friendly, patient and professional. If you are considering purchasing hearing aids and related products contact Concierge Hearing Care, you’ll be glad you did.
5
Apr 18, 2024
Today was my first visit to Concierge Hearing Care and i cannot say enough great things about their professionalism and expertise. They did a great job assessing me for any potential hearing loss issues and their office was not only very nice, but also conveniently located. I will definitely be back!!
5
Apr 17, 2024
Very welcoming and professional staff. Explained everything very clearly. Highly recommend.
5
Apr 10, 2024
Great experience
5
Apr 09, 2024
Staff is extremely friendly and appointment was quick and thorough!
5
Mar 11, 2024
I highly recommend working with these folks that gave me my hearing back
5
Mar 06, 2024
I came in with new onset tinnitus. Hearing loss for a while. I went to Dr. Jackie Napoli on a recommendation since she is an audiologist who specializes in tinnitus. She is caring, compassionate, listens and comes up with solutions. Just got fitted for hearing aids. I finally feel like I hope. I couldn’t recommend her and the St Louis Sinus center enough for your audiology and ENT needs.