What our customers say about the BQA Hotel
4.50
407 reviews
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5
Lovely hotel. Friendly staff
4
Out for a birthday celebration last night, and the meal was absolutely gorgeous would return for the food. However, a member of management Amy made u... More
Out for a birthday celebration last night, and the meal was absolutely gorgeous would return for the food. However, a member of management Amy made us feel unwelcome with some of her comments, stopped coming in and asking for drinks and wasn't friendly when delivering food and the 2 drinks she did get us. When going through to the bar to get a drink Amy, was trying to kick us out of the PDR. Very unprofessional. The other three waitresses on with her were amazing and lovely. Less
4
A last minute change of our journey home led us to staying here. A most lovely place, full of good hospitality and warmth. We had a most comfortable... More
A last minute change of our journey home led us to staying here. A most lovely place, full of good hospitality and warmth. We had a most comfortable room and bed, with a well equipped bathroom too. We enjoyed an interesting and good evening meal as well as a fine breakfast. We will definitely be returning. Less
5
Exceptional hotel, 5 out of 5.
5
Great food, friendly staff
4
Nice well kept hotel food was great
5
From the couple with Max the white husky 🤍 Great location and plenty of walks off the doorstep. We had a lovely 3-night stay at the Buccleugh and Qu... More
From the couple with Max the white husky 🤍 Great location and plenty of walks off the doorstep. We had a lovely 3-night stay at the Buccleugh and Queensbury Arms this weekend. Great atmosphere, service, food and and friendly chats. Everyone has been really kind and helpful from hospitality through to our room maintenance. Special thanks to Amy and Gemma who were really warm and friendly throughout our stay. They and their team had a very busy weekend and ran the place extremely well. Also shout out to the ladies who were in breakfast service this Monday morning. Just as friendly and very kind to our pal Max. Thanks everyone! Bethan, Rich & Maximus. Less
5
First time I've been here despite being in Thornhill many times over the years. Took dad for lunch, great service, quality food and friendly staff