Out for a birthday celebration last night, and the meal was absolutely gorgeous would return for the food. However, a member of management Amy made u...
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Out for a birthday celebration last night, and the meal was absolutely gorgeous would return for the food. However, a member of management Amy made us feel unwelcome with some of her comments, stopped coming in and asking for drinks and wasn't friendly when delivering food and the 2 drinks she did get us. When going through to the bar to get a drink Amy, was trying to kick us out of the PDR. Very unprofessional. The other three waitresses on with her were amazing and lovely.
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4
Feb 16, 2025
A last minute change of our journey home led us to staying here. A most lovely place, full of good hospitality and warmth. We had a most comfortable...
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A last minute change of our journey home led us to staying here. A most lovely place, full of good hospitality and warmth. We had a most comfortable room and bed, with a well equipped bathroom too. We enjoyed an interesting and good evening meal as well as a fine breakfast. We will definitely be returning.
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5
Jan 19, 2025
Exceptional hotel, 5 out of 5.
5
Dec 28, 2024
Great food, friendly staff
4
Dec 20, 2024
Nice well kept hotel food was great
5
Dec 16, 2024
From the couple with Max the white husky 🤍
Great location and plenty of walks off the doorstep.
We had a lovely 3-night stay at the Buccleugh and Qu...
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From the couple with Max the white husky 🤍
Great location and plenty of walks off the doorstep.
We had a lovely 3-night stay at the Buccleugh and Queensbury Arms this weekend. Great atmosphere, service, food and and friendly chats. Everyone has been really kind and helpful from hospitality through to our room maintenance.
Special thanks to Amy and Gemma who were really warm and friendly throughout our stay. They and their team had a very busy weekend and ran the place extremely well.
Also shout out to the ladies who were in breakfast service this Monday morning. Just as friendly and very kind to our pal Max.
Thanks everyone!
Bethan, Rich & Maximus.
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5
Dec 04, 2024
First time I've been here despite being in Thornhill many times over the years. Took dad for lunch, great service, quality food and friendly staff