based on 156 reviews
Excellent service.. 💐
Good service 👍
Done well, Excellent patient care. Appreciate the skill as well.
I had a wonderful experience in getting my crowns replaced.. i strongly recommend Terry's Dental Clinic for all your dental issues..
Good service. Expensive in some way
A very hygienic clinic with all facilities. Thumbs up for the good work
Quality comes at a price and believe me this clinic has proved that it can be affordable to all . Doctors are friendly and sweet . Ambience is peaceful with staffs who are helping in nature the bad reviews are mostly people who come just for ruining the name and fame that this team has built over years . Me and my husband had done fillings and cleaning and planning implant for my father . I wa... More
Quality comes at a price and believe me this clinic has proved that it can be affordable to all . Doctors are friendly and sweet . Ambience is peaceful with staffs who are helping in nature the bad reviews are mostly people who come just for ruining the name and fame that this team has built over years . Me and my husband had done fillings and cleaning and planning implant for my father . I was hesitant to go at first because of the few negative reviews but I tell you out of experience that this clinic is highly recommended clinic by other dentists too Less
Very careing and lovely service
Visited this dented clinic last week and got my 3 teeths filled by one of the doctors. Next day when I called them the doctor who did my procedure,she did not gave the patience to hear my complaint. The front office employees were giving me lame excuses. But I believe if Dr Terry had done my procedure it would have never ended up like this. Unfortunately I didn't get his appointment that day.
Good Service Offered
Excellent service.
Getting excellent dental treatment from Dr Terry and team.
My experience was awsome and the staff was so friendly........ I recommended here For who struggled by the teeth issue...
The staff are very welcoming and the doctors make sure that we understand how the treatments will be done, very professional.
Nice atmosphere great doctors and staff
Good clinic in EKM
Good service
Good place to solve your dental problems
Front office team especially lady staffs who is attending the phone call should improve...worst experiance with them, if ask for evening appointment, they will not allow..don't no owners no it or not.
Nice interior.
painless treatment ...efficient Doctors, Brilliant staff…excellent service… 👏🏻👏🏻👏🏻👏🏻👏🏻
Worst experience.
We had the worst experience ever at this Dr.Terry's Deltal Solutions. The Staff was rude and Dr. Terry was unprofessional. Changing appointment last minute even after reconfirm one day prior. They don't respect patients time and Age. I would never recommend this place to anyone. don't understand how they are getting some good Reviews by doing this.
All dental matters will be resolved gracefully. I am very happy with it.
It was a good experience , I really appreciate all the doctors and staff for their commitment.
I had a very good experience at Terry's . The staffs were friendly and doctors too. The charges are reasonable
Behaviour from the team was good, place was clean. And the treatment is money worth
Best service and care.. would recommend highly..
Too expensive and the front desk don't have the courtesy to give the bill and had to wait for almost 30 minutes just to get 2 liner. They don't value your time . Very bad experience.worst ever treatment, i have to consult another dentist now.
Staff Behaviour is very bad. They don’t know how to talk to customers/patients, Especially the lady doctor in the clinic has no manners at all, very bad service. No exact time for doctors and they Simply postpones the appointments and i waited for weeks…not giving value for the time and convenience of the patients. Very bad experience.
PLEASE ASK THAT WARRANTY CARD BE PROVIDED TO YOU FOR THE CAP/CROWNS BEFORE YOU GET THE RCT DONE AT THIS PLACE. I got rct done in 2020 along with the most expensive cap. The cap came off this month and clinic is to refusing to give me the warranty card. I am in Delhi now and was told that I have to come to Kochi. WHY? Why can not a warranty card be given to me if there is integrity in the operatio... More
PLEASE ASK THAT WARRANTY CARD BE PROVIDED TO YOU FOR THE CAP/CROWNS BEFORE YOU GET THE RCT DONE AT THIS PLACE. I got rct done in 2020 along with the most expensive cap. The cap came off this month and clinic is to refusing to give me the warranty card. I am in Delhi now and was told that I have to come to Kochi. WHY? Why can not a warranty card be given to me if there is integrity in the operations. So I have now lost all trust. My lesson to you is that wherever you pay your hard earned money, get them to agree to give you the warranty card and only then make full payment. Now I move forward to spend that 15k again here in Delhi. Less
Dr. Terry dental clinic provides a very professional and caring treatment. Happy to recommend this clinic to friends and family . Ahmed
They don't pick up phone and don't revert back also. Poor after sales service.... please provide your mobile number if your landline number not working....
I have visited this clinic as I have tooth pain on a filled tooth done by other clinic seems to be a failed one. And I visited here for checking any other underlying problem for second opinion and I reached there 6.45 pm after office hours. When I enquired with receptionist she told the appointments are over and ask to come tomorrow. I told I need just to consult the doctor due to pain so other ... More
I have visited this clinic as I have tooth pain on a filled tooth done by other clinic seems to be a failed one. And I visited here for checking any other underlying problem for second opinion and I reached there 6.45 pm after office hours. When I enquired with receptionist she told the appointments are over and ask to come tomorrow. I told I need just to consult the doctor due to pain so other staff came and asked the problem and I have explained I have pain in my tooth while chewing on my recently filled tooth seems like the fillings are not proper or finding whats the reason for the pain while chewing hard food. She immedialtely says we have only two options for tooth pain either we will do root canal or tooth extraction, How she can says without examine by the doctor. Is this is how you treat patients. They came to your clinic because the are worried about pain and problem. Atleast show some humanity also they showered least interest in my case as I am not their regular patient. First of all you should give good the experience to the patients then only if they have any future concerns they trust this clinic and come again for treatments. Less
No exact time for doctors.Simply they postponed the appointment..waited for a week. Worst experience. When reached waited for more than one hour.
😑😑
Bad experience 😝😡
Receptionist 👎🏻
I had asked for an appointment for tooth ache, which I had for a couple of days. The pain was mild initially so I had not visited a dentist. Also I was covid positive and I was waiting to complete my quarantine period. I asked for an appointment for the same day since I had ear ache and Mr Baneesh, the receptionist told me, since I waited for so many days to consult, wait for a day more. He didn... More
I had asked for an appointment for tooth ache, which I had for a couple of days. The pain was mild initially so I had not visited a dentist. Also I was covid positive and I was waiting to complete my quarantine period. I asked for an appointment for the same day since I had ear ache and Mr Baneesh, the receptionist told me, since I waited for so many days to consult, wait for a day more. He didn’t even ask me the reason for the late consultation. And believe me, he spoke to me very rudely and was mocking me. I’m a doctor. I can’t even think of asking something similar to a patient coming to see me, no matter how busy I’m. Didn’t we all take an oath? I cancelled my appointment and went to another dentist. Mr. Baneesh needs show some manners and also learn to talk to patients. Less
Clinic is good and very comfortable. Work is very professional. A bit on the premium side for me, but the ambience and the comfort apart from the service justifies it.
Love this place. One of the best dental clinics in Kakkanad. I will always recommend anyone to go over here. They have specialized skilled people for doing different surgeries and also advise the best consult. Doctors and staffs are super good over here.
Superb Hospital with a great ambience
Very good experience
Highly professional team of doctors. I went to Terry's for dental braces after having had a failed treatment at another clinic. The doctor well explained the procedures and time line needed for treatment. Utmost care has been taken in my entire visit and as committed the treatment has been completed well on time. I would definitely recommend Dr Terry's and very much satisfied with my treatment an... More
Highly professional team of doctors. I went to Terry's for dental braces after having had a failed treatment at another clinic. The doctor well explained the procedures and time line needed for treatment. Utmost care has been taken in my entire visit and as committed the treatment has been completed well on time. I would definitely recommend Dr Terry's and very much satisfied with my treatment and results. Kudos team Less
Dr Terry& Team..Now that’s what I call a fine job "You guys are awesome" Thanks a lot
So i came to Terry's with a couple of cavities. On my first visit, I didn't ask the doctor for her name, she advised that two of my teeth require only a filling. However another 2 needed a root canal treatment. She explained to me the depth of the cavity, showed me the X ray and that's were I understood. So i was happy with her advise. The filling was done and it was very neatly completed. She w... More
So i came to Terry's with a couple of cavities. On my first visit, I didn't ask the doctor for her name, she advised that two of my teeth require only a filling. However another 2 needed a root canal treatment. She explained to me the depth of the cavity, showed me the X ray and that's were I understood. So i was happy with her advise. The filling was done and it was very neatly completed. She was friendly and I felt quite good. Hats off to you doctor. I still feel bad i didn't ask her name. I'm sorry for that. Now for the root canal treatment. I can't say this enough but Dr Deepa is amazing. I felt absolutely comfortable during the procedure. She made sure of this during the treatment by consistently checking on my comfort and whether I feeling pain or not etc. I had to undergo root canal for 2 of my teeth and i never felt nervous. She was very assuring especially with me being so worried about root canal and how it might affect my profession as it involves extensive air travel. You've earned my respect. Although the treatment is yet to be completed as i still have to get the crown fixed i think i can expect a clean job. So far so good with the clinic and it's team of doctors. Less
Excellent clinic for all your dental problems. The quality of service and the soothing ambience inside, is unmatched.
Very good experience at Terry's. Friendly attitude of doctors made me relax and calm during my procedure.
I feel extremely disappointed. I had visited this clinic for my tooth pain, and they advised me to do root canal to avoid further severe pain. This was my first time I had done root canal. They did not explain the complete the procedure and cost before it started, just to know that it will be 3000 INR.( asked receptionist)However, for Each sitting they charged extra 500 INR to 1000 INR. It took m... More
I feel extremely disappointed. I had visited this clinic for my tooth pain, and they advised me to do root canal to avoid further severe pain. This was my first time I had done root canal. They did not explain the complete the procedure and cost before it started, just to know that it will be 3000 INR.( asked receptionist)However, for Each sitting they charged extra 500 INR to 1000 INR. It took me almost 3 months to complete my root canal procedure and was charged almost triple the charge as that of mentioned in the first visit. But not only for the amount, after some days I was facing severe tooth pain in the same dental tooth area and I visited them again. This time they told me that I must undergo the same procedure (root canal) in the adjacent tooth which they could not identify before the first procedure was done. That means I must pay the same money and spend the same time again. My reply to your comment below (17 Jul 2020) Dear Owner, If you think that the common crowd can be hallucinated by medical terms and your documentation, it is wrong. They way you respond clearly shows that you do not have any regard for your customer, instead try to defend your stand without speaking to your customer or investigating to it. Since you have taken up detailed report let me also take this public forum to explain as below since I have also good proof and have recorded all the proceeding much better than you since it was my first case. [“On 28/5/20 when you had reported to our clinic, on discussion revealed that you would not want to go for the crown, hence we placed a permanent filling on that tooth (16). On 13/6/20 which is almost a month after the root canal treatment you showed interest for proceeding with the crown, so as per your interest we shaped the tooth and took measurements for the metal crown.”] – Your argument is false, and you are manipulating the fact and creating a story. Remember when a patient comes to a doctor it is doctor who helps to make the decision and as per your argument it is not us who decide since, if we knew everything to be done we would not come to you for treatment we would rather do it ourselves. The real incident: Yes, I had taken one root canal for my one tooth in 2 sittings excluding the day I came for checkup. After which you told my teeth requires a cap which will be done later. When you had called me over phone later within a week to place cap, I was ill and could not make it which I had informed you. Later when my filling came out of the tooth I rushed to your clinic and you told that it was temporary filling. Appointment was fixed for permanent filling and then it was done. However, I had to do many follow ups for taking measurement and fix the cap, which was also done at last. Finally, I had pain in the same area which upon my discussion you told that it comes from the adjustant tooth of which had taken root canal and also requires root canal which you could not identify during the first time. A temporary filling was done for the same. Now my question remains unanswered. 1. Why was the problem with the other tooth not identified with x rays and all modern techniques. 2. How did the initial budget of 3000 INR come to 7000 INR. Then further estimate of 7000 INR. As a customer this is my honest feedback which you are trying to defend and prove otherwise. Less
The ambiance was mind blowing. They have the latest technologies. The treatments were done in a very hygienic manner. We can treat all our dental problems in just one clinic because they have all the facilities under one roof.
Excellent Treatment
I was very much pleased with the treatment and the staffs are very friendly too.. Overall i had a really nice experience ..surely i recommend this place..
The front office staff needs to be more customer friendly as she is the point of contact with the customers. Requesting the owner to take suitable steps and to give proper training to the staff, while attending a call and taking down details for appointments.
Looking like modern. but doctors talking unprofessionally while treatment. Pricing bit higher compared to other hospitals
Finally done with all the treatment after nearly 2 months of regular visits as it was a minefield inside my mouth with aches and cavities galore and despite the initial hesitancy, went ahead only to reaffirm and confirm my decision as the best one as the treament was done meticulously with every step taken to minimise the damage without suggesting root canal for all cavities which was a relief ... More
Finally done with all the treatment after nearly 2 months of regular visits as it was a minefield inside my mouth with aches and cavities galore and despite the initial hesitancy, went ahead only to reaffirm and confirm my decision as the best one as the treament was done meticulously with every step taken to minimise the damage without suggesting root canal for all cavities which was a relief in itself. Worth every penny solely for the reason that i'm scared even today of needles and the care taken during the surgery or root canal treatment or even the filling was done very carefully by making sure we werent too uncomfortable by reassuring words and by reassuring if we were fine throughout the process. Credit to all the doctors whose treatment i underwent, from Dr. Caroline to Dr basel to two doctors as well who treated most of my cavities and even did my root canal , Unfortunately couldnt register their names . Still regretting it but i'd definitely recommend this clinic to anyone who wants a treatment that actually aims on helping us through . Thank you Doctors. Really appreciated every work and the patience shown throughout was totally impressive. :) Less
Went for a root canal treatment, pretty pleased with the service received. Value for money, nice ambience, all modern facilities and overall, good set of doctors! Definitely one of the best dental care facilities available in Kochi. Go for it✌
Went to get my teeth cleaned. The ambience is good. Instruments used are clean. Doctor is friendly.
Good experience, value for money, good atmosphere
Excellent treatment and expert doctors. Totally worth the money
Good experience with this dental clinic.
Good
Had my first dental care without any pain..Nice doctors.
Good atmosphere and experienced doctors network.