We are extremely happy with ROOF RECOVERY. From the very beginning during our first estimate visit, ROOF RECOVERY was very thorough in their inspection, going above and beyond to look at my moms entire roof. She had a corner leak on a tile roof. Once we scheduled an appointment for the ROOF repair project, they were very professional with great communication, organized and clean, friendly, and did a great job! Look forward to using them for future projects as needed. Thank you for your service! Less

I had used Roof Recovery for a repair about a year ago. They were competent and professional so using them again was a no-brainer. I am very happy with their work this time and their customer care is excellent. They are able to provide pictures with their proposal and during the repair which gives the customer confidence that the work will be completed as specified. My quote included five broken tiles to be replaced, turns out I had a few more that were damaged or broken. Although the replacements were not an exact match they were able to place them so they did not stand out. I will certainly use them again. Less

What an amazing team. Needed dry rot repair and had the best experience with Alex. He was responsive and very knowledgeable. Gave me an estimate with color diagram of the areas needing repair on the spot. Got the work scheduled and done in under two weeks. The crew working at my house were helpful and explaining additional work, and Jesse made the rest of the process easy. Thank you for a job well done and I would recommend you to friends and family. Less

My roof is tile and over 30 years old. I brought in 4 quotes. Roof recovery was about 2.5x more expensive than the lowest quote. I went with them because, after their inspector gave me the most comprehensive report on what repairs were needed and advised preventative maintenance. Also, I believe the materials they use were better than what was described by other contractors. So we did some preventative maintenance and I ended up paying more. Yet I don't expect to have roof leaks for at least another 10 yrs. Less

Alex has been great on follow up and answering any questions we have had about the roof estimate. The owners of our building may be going in a different direction for personal reasons, but since I was the one doing the scheduling, present for estimate, and passing along the quote, I had to make sure that Alex gets a good review for the experience I have had with him thus far. My husband and I will be keeping his number for when we are the ones making roof decisions. Less

I had a couple of spots where our roof leaked and had discolored our ceiling. I called Roof Recovery and Andrew came out within two days. He did a thorough investigation of the problem, showing me pictures that confirmed his assessment. He provided me with a reasonably priced bid and I accepted it. The crew came out the following week and completed most of the job that day. They completed the rest of it a few days later. Since I have not gone up on the roof, and I’m not a roofer, I will know if the job was done effectively when the rainy season begins. I expect that it has been done well. The only hiccup was a few instances of communication, but these were quickly resolved and do not affect my overall satisfaction . I would use them again. Less

When me and Alex reviewed my roof together he gave me a rough estimate of 25k and I told him if I’m paying that much I’d like a total redo so I don’t have to worry about my roof for a while. I asked how much extra is that? He said probably 5k more. So when I received the quote for 30k I assumed it was with total replacement as that is what we had discussed and I had requested. I reached out to go ahead and do it. I must of thought I already read thoroughly through the contract and that’s on me. However after they started tearing down my roof and they start adding more fees to the tune of almost 7 k because it was rotten underneath. This is when I realized they weren’t doing a total replacement and so I was frustrated with the added expense. Especially since it’s still not a total replacement after 37k. There was one siding specifically that had been leaking and was swelled, warped and bowing out so I asked multiple times if it was being replaced. I was told yes multiple times. Then I noticed as they were wrapping up it still was still not replaced. They then told me they never intended to replace it which was concerning for me based on its condition and what I had been told… but they went ahead and did it for me after multiple requests. They never sent me pictures proving the rotten roof until after work was done. When I finally saw the pictures it just looked like tar used on the flat roof. They cracked both my tube lights putting them back in but they are old and need to be replaced so I did not complain or let them know. Though they dropped one in the process and probably noticed for themselves. The manager was not happy with the way they put on the primer. They DO NOT paint only prime! But it looked sloppy. I appreciated that he saw that and wanted it redone. I also noted that one of the roof boards in my garage was not nailed down and still jiggled after completion and it would need to be secured. They told me a date they would be coming to look at it but showed up on another day. There was some miscommunication with their staff or someone because they came while I was on a business trip with my husband and my two kids were home alone. I have never gone out of town without them so they were nervous when someone kept knocking on the door and then going in our back yard. My kids were calling me as they were hiding what they considered valuables thinking someone was about to break and enter. I had to walk out of my meeting and as it was a weekend no one from the Roof Recovery would pick up except someone in the office who could not verify if it was them or not. I also have a protective german shepherd that has and will bite and could’ve been in or back yard. Thankfully he was in the house because this lady just walked back there with what looked like her 13 year old daughter and then left the gate wide open when they left. If my dog were back there or my kids let him out after without noticing the gate he could’ve escaped. They also took a rock out of my yard that my son and his father found years ago on a trip we have been meaning to crack open and is too large to keep in the house. I assumed they were using it to hold down debri from flying and should’ve said something when I saw it on the trash pile but never assumed they’d just throw it away. It was kept in the front of our bush as a rock in our yard. My husbands grandfather made money collecting rocks and mining so my husband has a good eye for things others may not notice. That rock has been with us since our last house at least 10 years. They also threw old roof boards in my neighbors tree and left them after my neighbors mentioned it to the roofers twice. The overall appearance of the roof is okay but even after re priming there is a spot that you can still see wood I’ll post a pic of. I asked for proof of roof completion for insurance and was told they’d email it to me but they never did. They also told me to go to the city myself to get copy’s so it felt like they were done with me and the feeling is mutual. Less

Exceptionally pleased by the punctuality and quality of service. Not only did they complete my roof in a timely manner but they did so in the 100+ degree Sacramento heat. They showed perseverance to get the job done by showing up bright and early daily. I would highly recommend their services to family and friends. I am pleased by the quality of work as well as quality of service. Thank you so much for completing my roof for me in the gruesome heat. Less

Alex and his team are consummate professionals. He was very thorough with the roof repair estimate and took time to explain every little detail. The roof repair team even took the extra time towards the end to make sure everything was cleaned up according to expectations. Communication was also excellent throughout the whole process. Been using Roof Recovery the past several years for different homes. Highly recommend them. Less

From the start in scheduling the appointment I expressed I cannot afford roof replacement. The sales person looked at the entire roof and accessed the damages with supporting photos. The repairs were within my budget. The work was completed with before, during and after repair photos. Roof Recovery from beginning to the end was professional, knowledgeable, great customer service. I am very satisfied and recommend their services. Less

I had a water spot on a ceiling in my house so called roof recovery to do an inspection. The tech who came out spent over an hour on the roof pulling up tiles and inspecting and I figured he’d tell me I needed a new roof! Instead, he informed me that there was some dry rot that needed replacing, 27 broken tiles, and very dirty and clogged valleys (but no roof replacement, thank God!) I had no idea that you should have your valleys cleaned and roof checked but their two man crew worked tirelessly for three days and the difference was amazing- they give you before and after photos which are pretty amazing! A few days after they had finished I was washing my solar panels and normally I would have some water dripping down the tiles into the gutter but now the water collected in the new valley and poured into the gutter like a waterfall- the difference was really amazing! Honestly, I never knew what a “roof valley” was or what happens when they get clogged but now I know and will have them inspected every few years or so. I hadn’t been on my roof so had no idea that I had missing and broken tiles and roof recovery repaired or replaced everything for a very fair price- these guys are great! I had to have some solar panels moved before they could do the job and they worked with my schedule, started when they said they would and finished in a matter of days. The two workers who did the job worked from morning till evening and really did a fantastic job- I would use this company again in a heart beat! If you are having issues it don’t know anything about roofs (like me) it would be absolutely worth it to use roof recovery to do an inspection and complete any necessary work. Jesse always responded immediately to my texts and all in all it was a wonderful experience working with roof recovery.. they are definitely worth the 5 stars! Less

We contacted Roof Recovery after we discovered a leak in our small garage. Scott came out to assess the damage and discovered others areas of concern. We were scheduled about 2 weeks later and in the meantime the area was wrapped to prevent further damage. It took about a week to finish the project and Scott was in touch with me every step and listened to my concerns and answered my questions. Pictures were taken with both before and after ( which he labeled for me so I knew exactly where and what was done). The whole process was smooth. I would definitely recommend them with complete confidence and peace of mind. Less

Roof Recovery is an appropriate name! These folks are honest and hard working! Andrew who handled the estimates was on time and on budget. And Marissa runs the front office flawlessly even though they are super busy. They remediate problem areas of the roof for storm damage in 2023 & 2024 - and the repairs from 23 (insurance remediation) held up extremely well with the storms in 24. Roof Recovery should be your Goto Company if you need repairs fast without replacing the whole roof. They have my full confidence. Less

Jordan came to estimate our roof repair and he exceeded our exceptions by providing an in-depth inspection and a superbly detailed estimate with (60+ pictures and videos) of the entire roof system. He is one of the best people I have ever met in the roofing industry. He obviously works for a great company and must be supported by managers who are also great. We decided to hold of on the repair for completely unrelated reasons but when I informed him, he was very professional and tucked our file away for the future. We have full intent on working with them going forward, just needed the timing to be right. They are an outstanding company and Jordan is your best roof estimators. BTW, I have had repaired the same failing roof 3+ times already with other companies so my review is based on personal experience and professional exceptions of being a business owner for 23+ years. I wish Jordan the best and his company continued success! Less

While we were told repairs would likely occur earlier, they did arrive on their target date provided. They showed up on time, and completed the work. After a huge storm, I could hear a vent squeaking, they came out and glued it down for not cost. Repairs were made to critical areas of the house where intrusion occurred. Got contacted by their quality control person to keep me informed of progress. They took photos, but I also sent up a drone to look. Very solid company, very solid work. I would highly recommend. Less

I recently had the pleasure of working with Roofing Recovery Inc. For a Roof repair. From start to finish, they demonstrate professionalism, promptness and exceptional workmanship. The repair team arrived exactly when scheduled. Shortly after the repair I noticed a concern. Without hesitation, the team promptly returned to assess the situation. They went above and beyond, ensuring that everything was in perfect order. I would recommend Roofing Recovery Inc. to anyone in need of Roofing services. Less

Updated review: Amending this review to reflect the great customer service I received after. Ben reached out personally and offered to have his team take a second look. His field supervisor came the next day to reinspect the roof and trouble areas, and showed me the corrections they had made. Thank you. ————————— Do not waste your money. I’m so disappointed because I trusted them to do good work. Had a few tiles replaced by them. Turns out, they were cut improperly but just placed in anyways. I’m sure they thought this dumb homeowner would never notice anyways and just keep calling back when the water starts leaking through right? Unbelievable. Less

We needed a leak fixed for our home built in the 80’s. There were so many layers of roof from the previous owners, and the rest of the roof was due for replacement; we also had solar panels which complicated the process. Alex explained the process to us clearly, made sure we knew all our options, and what to expect as far as time line for completion of the project and all the steps that had to be completed. He provided a quote at the initial appointment after getting on our roof to assess it. Alex was thorough and punctual in answering any questions we had along the way. The work was done to our satisfaction, exactly as we had agreed upon. And the company as a whole communicated well and made sure we were comfortable and satisfied with everything! Roof replacement isn’t cheap, so we wanted to make sure we got everything done right, in a way that would last as long as possible. We wholeheartedly recommend Alex and Roof Recovery! Less

Roof Recovery was amazing to work with! I had a leak in my tile roof that caused interior damage. Needless to say I was highly concerned. Scott came out and did a thorough inspection he was honest, experienced, and very friendly. He provided me with multiple repair and maintenance options at an affordable rate! The work was completed by experienced crews and they finished in only two days! Highly recommend this company for any roofing needs! Less

What a great job Jordan from Roof Recovery did on my roof. He came out to see that some roof maintenance was required and provided an initial quote. After working with me, we were able to come to a firm quote, though, due to how busy the season is, he estimated 15-20 days before they can do the work. After numerous updates, he was able to lock me for someone to come out in 3 days. Miguel came out on a Tuesday, and did a solid job firming up the roof and providing me updates every time I came out to talk to him. Overall, great job by the Roof Recovery team. Constant updates, and solid work! Less