Horrible service I will be canceling service Monday call multiple times continue not picking up our trash weekly. Take the barrels whenever they feel like it totally fed up. our previous trash company was bought out by them. I’m done. Less

Became a customer this summer after Pratt took over our pickups. 2nd time this summer they FAILED right before a holiday to even come at all. They continue to not impress. Less

Thank you for being a wonderful waste management company. When we were transitioned from Service Time to Pratt over a decade ago, it was a seamless transition. Pratt Waste and Recycle provided exemplary service and they made it easy for me to manage my account and pay online. I wish I could still be a Pratt customer. Unfortunately, my town's route was sold to E.L. Harvey. Thus far, E.L. Harvey has been a massive disappointment. I hope Pratt Waste and Recycle is continue to grow their business. Thanks, again, for your incredible service. Less

After being a loyal customer for 6 years I am being cancelled as a client due to a driver who suddenly says my dead end street is dangerous and wants my trash cans over on my neighbors side. Where they park there cars. If the driver can’t do the job why are they working there? The other driver had no problems and it’s a dead end street they can turn around or get out and pull buns over. The driver that picks up the recyclables has no problem at hell Less

Pratt a company that repeatedly mentions to pick up the phone and call if you leave a bad review. They on the other hand don’t seem to be able to do the same. One attempt to charge the credit card and they just give up. Terrible customer service after 3 years of payments going through with no issue they couldn’t be bothered to pick up a phone and call to get the issue resolved. Instead they just decide not to pick up the trash. Oh by the way we pick up the phone and called all they had to do was run the card a 2nd time. They charged us for the recycling and trash that was supposed to be picked up that day and wouldn’t even come back to pick up. Less

I've had no problem with their service, but when I no longer had need for weekly pickups and requested a change to their bi-weekly service (as offered on their web site), I was told there would be no price difference. Less

DONT WASTE YOUR MONEY THE WORST COMPANY, CUSTOMER SERVICE, AND DRIVERS WHO DONT CARE We are still, and have been a customer for over 40 years, but not for long Less