Tlaquepaque - Oakwood Square
2026-02-12T02:42:36.676Z
Addendum... I spoke with the manager and we went back on 2/11/26 and the food was great and the service was excellent. I plan to go back. Whatever was going on in January (as noted below), has been resolved.The worst experience. We met 2 friends at Oakwood Square location on Easton on 1/10/26. It took forever to order, the food arrived cold about 25 minutes later. And, 2 orders were wrong but the server disappeared and never came back to check on us. One order was for Steak Fajitas Chimichunga but they made chicken. The other order was wrong too. Plus we ordered a take-out order and it was wrong too. The margaritas were delicious but we asked for sugar rims and it did not have anything on the rim. We told him and he said "well, next time." When he finally came back to give us a bill, it showed the correct steak order and I told him we got chicken not steak. He said why didn't you tell me. I told him he didn't come back and I was looking for him. Despite all of this, nothing was done. Service has never been like this here before but something is WRONG. TERRIBLE service, wrong orders, cold food, and server didn't seem to care.
Addendum... I spoke with the manager and we went back on 2/11/26 and the food was great and the service was excellent. I plan to go back. Whatever was... More