The customer reviews highlight exceptional support and knowledgeable staff, making the onboarding and troubleshooting processes smooth and stress-free. Many users appreciated the clear explanations and personalized assistance provided by the team. There are no significant cons noted in the reviews, indicating a highly positive experience overall.
5
May 08, 2025
My experience with Hershey Dalmia was excellent; she was very professional and patient with guiding me through the software as a complete beginner. I ...
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My experience with Hershey Dalmia was excellent; she was very professional and patient with guiding me through the software as a complete beginner. I would highly recommend her to anybody who wants to learn how to get set up and earn passive income using GoHighLevel.
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5
May 08, 2025
If you try to log in and get help during the normal mid workday hours, be prepared to wait. BUT if you log in off hours or later in the day, it's much...
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If you try to log in and get help during the normal mid workday hours, be prepared to wait. BUT if you log in off hours or later in the day, it's much faster and I always get good help. I forgot her name, because I was busy digesting what I need to do next, but the customer support rep was awesome in getting my issues resolved. GHL is amazingly robust, but learning all the features is like getting a degree. LOL Hang with it and it will be worth it :=)
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5
May 08, 2025
Dhiwa did an excellent job helping me with A2P. He was very helpful and very patient. Thanks!
5
May 08, 2025
I love ghl. Best support in the word.
5
May 08, 2025
Great onboarding experience with Nitesh!
5
May 08, 2025
helped me with a weird texting issue after porting! Jumped on it so fast!
5
May 08, 2025
⭐⭐⭐⭐⭐ ⭐⭐⭐⭐⭐ "Working with P. Pandey has been a game-changer! Her expertise in Go High Level and her ability to break down complex strategies into acti...
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⭐⭐⭐⭐⭐ ⭐⭐⭐⭐⭐ "Working with P. Pandey has been a game-changer! Her expertise in Go High Level and her ability to break down complex strategies into actionable steps made a huge difference in my business. She is incredibly supportive, knowledgeable, and always goes the extra mile to ensure success. Whether you're just getting started or looking to scale, she’s the coach you need! Highly recommend her for anyone serious about growth and automation."
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5
May 08, 2025
Ajay Rawat was my advisor today. He was very patient and thorough with his explanation. Advisors like him are a great asset to HighLevel. As a new use...
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Ajay Rawat was my advisor today. He was very patient and thorough with his explanation. Advisors like him are a great asset to HighLevel. As a new user, I look forward to mastering HL with the assistance from advisors like him.
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5
May 08, 2025
Nawaz Khan is outstanding and I am very impressed with the amount that he knew and was willing to share to help get me onboarded.
5
May 08, 2025
I worked with Omkar Bhangre to have a few questions answered and he was very patient very helpful and just out right genuine. It's awesome people like...
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I worked with Omkar Bhangre to have a few questions answered and he was very patient very helpful and just out right genuine. It's awesome people like this that make me happy to use an amazing service like HighLevel
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5
May 08, 2025
Excellent support, very clever and knew exactly how to help me, Sejuti is invaluable and cheerful to deal with.
5
May 08, 2025
Worked with Montre Bible on a couple of things and he was great to work with. Very knowledgeable on how to fix my mistakes.
5
May 08, 2025
She resolved my issue with my automations. My system was not updating the opportunities. Good Experience with Mahak Sawlani. Thank You
5
May 08, 2025
Alph was great as a support. HighLevel seems very powerful. Looking forward on using it.
5
May 07, 2025
Overall, HighLevel’s customer support is fast and responsive — you usually get someone’s attention quickly, which is a huge plus compared to other pla...
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Overall, HighLevel’s customer support is fast and responsive — you usually get someone’s attention quickly, which is a huge plus compared to other platforms. That said, about 40–50% of the time, the support rep assigned doesn't fully address the issue or gives very surface-level answers that don’t help resolve the problem. Thankfully, my most recent experience was the exception. Aishu went above and beyond. She not only understood our question but walked us through key troubleshooting steps that helped us resolve a critical issue in an automation workflow we were building for a client. Her attention to detail and willingness to stick with the problem until we found a solution made all the difference. We’re really grateful for her help.
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5
May 07, 2025
I was helped by a lady named Hershey and she did a great job in fixing my problem and even explained what was happening in an easy to understand way.
5
May 07, 2025
Just had my onboarding call with Nawaz khan and what an absolute game changer! It was frustrating trying to get connected with someone the process cer...
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Just had my onboarding call with Nawaz khan and what an absolute game changer! It was frustrating trying to get connected with someone the process certainly isn't the smoothest however Nawaz khan restored my faith, he was absolutely fantastic. I dont know where i would have been without that call. He was patient with me, his instructions were very clear and easy to follow, no question ever seemed to be a hassle for him to answer and he was able to answer all my questions and eve help me on my domain hosting site to get the domain set up for my emails. I would highly recommend you join one of these calls to ensure the foundations of your system are set up correctly for you to continue to build on them. Nawaz khan thank you so much for all your help you were amazing!!
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5
May 07, 2025
She is amazing. so helpful and considerate and patient
5
May 07, 2025
Deek - Deekshith Adepu (HighLevel) was amazing! He helped us understand the interface and get everything set up!
5
May 07, 2025
Nitesh helped me understand how to build pricing into my GHL and build a user friendly system for my clients! He is very good at explaining computer t...
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Nitesh helped me understand how to build pricing into my GHL and build a user friendly system for my clients! He is very good at explaining computer terms to someone who is not very tech savvy! 10/10 would love to work with him again!
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5
May 07, 2025
Swathi Soundarrajan was incredible at helping me set up my new account!
5
May 07, 2025
She was very helpful and helped me solve a issue I have been facing for a while. Thanks!
5
May 07, 2025
Thank you so much Sai Sravya! She's really knowledgeable and reliable support. 100%
5
May 07, 2025
Anubhab Dey, was an amazing help. I had a complex function, and I kept running into a snag. He patiently and systematically troubleshooted until we fi...
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Anubhab Dey, was an amazing help. I had a complex function, and I kept running into a snag. He patiently and systematically troubleshooted until we figured out the problem. Thanks
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5
May 07, 2025
She was so patient and wonderful to work with
5
May 07, 2025
Shalvi its so professional
5
May 07, 2025
Ajay was ABSOLUTELY AMAZING!! I was able to get everything I needed just in a single call. Showing patience and was very knowledgeable on every topic!...
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Ajay was ABSOLUTELY AMAZING!! I was able to get everything I needed just in a single call. Showing patience and was very knowledgeable on every topic! Thank you so much!
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5
May 07, 2025
Kiruba Karan S gave me the help I needed and patiently walked me through answers to all of my questions
5
May 07, 2025
Sankalp was helpful
5
May 07, 2025
Sam was great! Fixed a problem I've had for a long time.
5
May 07, 2025
The 1:1 set up call was sooo helpful. Saloni Singh was very knowledgeable and answered all my questions. It truly made the set up process very easy an...
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The 1:1 set up call was sooo helpful. Saloni Singh was very knowledgeable and answered all my questions. It truly made the set up process very easy and fast. Now I'm off to making a switch with an amazing platform that offers it all which 1 makes it easier to have everything under one roof and 2 I am saving money. Win win.
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5
May 07, 2025
Adepu Deekshith was very knowledgeable and helpful in the onboarding process!
5
May 07, 2025
Pranavi satyavolu was awesome. She did a great job in assisting me with the A2P INTEGRATION.
5
May 07, 2025
Nitesh did a great job quickly resolving my question. I wish the system for waiting for support was a bit simpler but it does work.
5
May 07, 2025
Great onboarding experience with Mahammad Azruddin
5
May 07, 2025
I just finished a really great onboarding call with Saloni Singh! She was very helpful and patient as we set up the basic foundations of my account an...
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I just finished a really great onboarding call with Saloni Singh! She was very helpful and patient as we set up the basic foundations of my account and answering my questions. She gave me a thorough walk-through of the platform through the lense of what I want to accomplish. I feel set to take the next step in building my business inside GHL.
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5
May 07, 2025
Kiran Nanda was very helpful! I was able to set up the website in GHL and she assisted me in adding in the opt-in form and terms and conditions and pr...
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Kiran Nanda was very helpful! I was able to set up the website in GHL and she assisted me in adding in the opt-in form and terms and conditions and privacy policy for the AP2 submission
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5
May 07, 2025
Anushree Parchure very helpful and personable please give her a raise.
5
May 07, 2025
Aditya Kumar was extremely patient and helpful and even waited with me past his time. 5-star service.
5
May 06, 2025
Sankalp was very helpful in showing me the automations and navigating the tools to help with my automation.
5
May 06, 2025
Sanju helped me a lot with A2P submission. Thank you so much!
5
May 06, 2025
Sankalp was a great help today and everytime i get him on the zoom calls. I always appreciate his ability to solve my issues efficiently and teach me ...
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Sankalp was a great help today and everytime i get him on the zoom calls. I always appreciate his ability to solve my issues efficiently and teach me at the same time.
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5
May 06, 2025
Everything sorted out with great professionalism and attitude. Session completed with Pranavi.
5
May 06, 2025
It was perfect, and I liked the service, and Ajay was amazing
5
May 06, 2025
Hi ... Saloni was exceptionally helpful. She was able to help me find Voice Ai booking, when it literally just came out days before. And we had to ena...
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Hi ... Saloni was exceptionally helpful. She was able to help me find Voice Ai booking, when it literally just came out days before. And we had to enable for use!
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5
May 06, 2025
Ajay Rawat is a true expert in all things gohighlevel. He was patient in explaining the configuration of critical components to me and also helped set...
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Ajay Rawat is a true expert in all things gohighlevel. He was patient in explaining the configuration of critical components to me and also helped set me up for success.
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5
May 06, 2025
Saloni Singh was great! She was very thorough and professional during my onboarding call, and made sure to pause and ask for questions after going ove...
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Saloni Singh was great! She was very thorough and professional during my onboarding call, and made sure to pause and ask for questions after going over each element of the software. Wait time was short to join as well.
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5
May 06, 2025
Meghana Patil was helpful.
5
May 06, 2025
Lekha Lokwani is a great support representive...
5
May 06, 2025
Vinsay was very helpful. I look forward to working with him again.
Kiran Nanda was very patient with me, and super helpful she was wonderful to work with.
5
May 06, 2025
Rahul Singh was amazing with helping me figure out my automation issue. I recommend Rahul to anyone who is having issues with their Automations.
5
May 06, 2025
Adepu Deekshith was SUPER helpful and patient with the setup and initial onboarding call
5
May 06, 2025
Saloni Singh was an amazing help. She was very patient and articulate in her directions!!
5
May 06, 2025
I had many questions about automations, and Conversation AI best practices and Pranavi Satyavolu helped me with everything. She was patient and with a...
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I had many questions about automations, and Conversation AI best practices and Pranavi Satyavolu helped me with everything. She was patient and with a great attitude. Great support and customer service!
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5
May 06, 2025
Vinay was great helping with all his resources and experience! Top support
5
May 06, 2025
Pranavi Satyavolu was fantastic! She walked me through everything I needed to get started on my GHL journey!
5
May 06, 2025
Deek was Amazing,he helped me out alot answered all of my questions. 5 Stars!!
5
May 06, 2025
I went back and forth with multiple agent regarding one issue but did not get exact solution I needed. Then luckily I got connected with "HERSHEY" on ...
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I went back and forth with multiple agent regarding one issue but did not get exact solution I needed. Then luckily I got connected with "HERSHEY" on my next zoom call and she was able to give the exact solution I wanted. I was literally surprised to see her dept of knowledge and logical understanding. This review is less for GHL and more for "HERSHEY". Keep shining. Industry needs resource like you.
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5
May 06, 2025
Great support received from Nawaz Khan from Go High Level...he really went extra miles today to solve my problem...Really happy to be a part of GHL
5
May 06, 2025
Anushree Parchure listened to what I was working on. She was clear and double checked her answers. I appreciated her kind approach.
5
May 06, 2025
John Thomas is extremely knowledgable not just knowledgable but very helpful and very patient. He took his time to help me and he is not like other ag...
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John Thomas is extremely knowledgable not just knowledgable but very helpful and very patient. He took his time to help me and he is not like other agent who is rushing and not knowing what their doing. I highly recommend him. He did a fantastic Job! THANK YOU JOHN THOMAS for your help.
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5
May 06, 2025
The onboarding call was smooth, informative, and well-organized. The representative, HERSHEY was knowledgeable, walked me through each step clearly, a...
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The onboarding call was smooth, informative, and well-organized. The representative, HERSHEY was knowledgeable, walked me through each step clearly, and answered all my questions with patience. I appreciated the personalized guidance and the follow-up resources provided. Overall, it was a great start that made me feel confident using the platform.
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5
May 06, 2025
Had my implementation call Nawaz Khan and he was so knowledgeable and patient with me. He walked me through the whole system and answered all the ques...
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Had my implementation call Nawaz Khan and he was so knowledgeable and patient with me. He walked me through the whole system and answered all the questions I had and gave great tips to better use the platform
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5
May 06, 2025
Told me exactly what I needed to do to resolve my issue.
5
May 06, 2025
Geart support team!
5
May 06, 2025
Beril with GHL helped with calendar booking and notifications. Well done, sir : )
5
May 06, 2025
I had a really awesome On Boarding Call with “Saloni Singh”. She showed me everything, and I know now everything I can do with it! thanks a lot!
5
May 06, 2025
I had some issues with an automation. Nawaz Khan was great to work with and solved all my issues and the automation is now correct. Thank you Nawaz!
5
May 06, 2025
I needed so many custom funcionalities and everything is provided here . Thank you Ajay Rawat for the support.
5
May 06, 2025
Alphein, was very helpful with asking questions and directing me to where I was looking to go. much appreciated Ed
5
May 06, 2025
At first, I wasn't sure about GoHighLevel because their support set up is very bizarre. They handle their support via Zoom calls and you're passed fro...
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At first, I wasn't sure about GoHighLevel because their support set up is very bizarre. They handle their support via Zoom calls and you're passed from one room to another however I have to say, I'm impressed with how responsive it is! Every time, I've spoken to someone who can help me. Most recently, my advisor was Aakarsh Dixit and he was super helpful in resolving my issue. Don't be deceived, they're just a young company who haven't developed slick processes yet but they work and the people are great.
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5
May 05, 2025
My time with Srinath Gr was amazing, he really helped me understand some core issues that I couldn't figure out. He took WAY over the allotted time to...
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My time with Srinath Gr was amazing, he really helped me understand some core issues that I couldn't figure out. He took WAY over the allotted time to answer all of my questions and went above and beyond for me. Great team.
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5
May 05, 2025
Rajat at HighLevel support helped to fix my issues quickly and efficiently. Not all the support reps are as helpful and attentive! Overall great progr...
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Rajat at HighLevel support helped to fix my issues quickly and efficiently. Not all the support reps are as helpful and attentive! Overall great program with alot of features.
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5
May 05, 2025
Daniel was incredibly fast and helpful.
5
May 05, 2025
Deborah Philip was wonderful! She took the time to clearly understand and resolve the issue at hand. She was also kind and receptive when listening to...
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Deborah Philip was wonderful! She took the time to clearly understand and resolve the issue at hand. She was also kind and receptive when listening to suggestions for future product enhancements. A true professional!
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5
May 05, 2025
Midhu made it extremely easy to begin, set up a workflow for automation - build a template that i can modify later for the purpose of capturing leads ...
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Midhu made it extremely easy to begin, set up a workflow for automation - build a template that i can modify later for the purpose of capturing leads and set up a phone number for integrated sms and phone calls - i had some regulatory issues to solve and i was informed that i can get support 24/7 in the future which i will definitely be finding myself using in the near future. All in all I found beginning and onboarding into Gohighlevel fantastic and the walkthrough was effective in teaching me some basic concepts that I can learn and develop to my own needs from here on. Would highly recommend signing up for the basic $97 trial and speaking to an onboarding specialist to begin your journey.
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5
May 05, 2025
Macy is an awesome support agent. She has been able to expertly walk me through a very complicated process.
5
May 05, 2025
Deepak S was excellent. He was patient, listened to my question attentively, and provided a solution. He resolved all my questions about A2P and email...
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Deepak S was excellent. He was patient, listened to my question attentively, and provided a solution. He resolved all my questions about A2P and email configuration. Although, I didn't have all the information required for A2P registration he mentioned to gather such information and the team would assist in getting it approved.
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5
May 05, 2025
Excellent! Lekha was great and fast. Highly recommend.
5
May 05, 2025
Aditya Kumar was great, he made it super easy to understand everything and deserves a raise!
5
May 05, 2025
Saloni was very helpful. She was able to utilize her resources to answer my questions and requests.
5
May 05, 2025
Very Experienced GHL support
5
May 05, 2025
meghana is a great support
5
May 05, 2025
Kiran Nanda was excellent! She kicked butt...
5
May 04, 2025
Meghana Patil was very helpful. Thank you.
5
May 04, 2025
Gaurangi helped me with my website and showed me new things about opportunities, etc..
5
May 04, 2025
Nawaz Khan was fantastic! He was able to explain all the technical issues and help me resolve them quickly. Best tech I've worked with!
5
May 04, 2025
SRINATH GR - it was very informative
5
May 04, 2025
Sweety helped me fix an issue that I was encountering for a long time now. It even helped me find another issue I wasn't aware. They're responsive and...
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Sweety helped me fix an issue that I was encountering for a long time now. It even helped me find another issue I wasn't aware. They're responsive and available 24/7. Great Customer Support
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5
May 03, 2025
Biju is great!
5
May 03, 2025
SRINATH GR was great on our call. He was thorough, patient and knowledgeable. He gladly stayed over the 1 hour appointment time to answer all of my qu...
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SRINATH GR was great on our call. He was thorough, patient and knowledgeable. He gladly stayed over the 1 hour appointment time to answer all of my questions. Thanks again!
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5
May 03, 2025
We had an issue that I thought there's no solution as I talked to different support but it's really helpful you have senior support. Lekha assisted me...
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We had an issue that I thought there's no solution as I talked to different support but it's really helpful you have senior support. Lekha assisted me and she's very patient and really trying to solve the issue in which she did. Thanks to her.
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5
May 03, 2025
Poonam Devi is an expert! Her level of customer service is at another level! thank yuo so much for your hard work!
5
May 03, 2025
Great customer support from Srinath!
5
May 03, 2025
Swathi Soundar - Very helpful and patient! She gives great guidance and support!
5
May 03, 2025
Alam, was patient and very pleasing to talk to. He helped me resolve a problem with my 2 businesses that no one else had suggested. I appreciated him ...
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Alam, was patient and very pleasing to talk to. He helped me resolve a problem with my 2 businesses that no one else had suggested. I appreciated him greatly.
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5
May 03, 2025
I had an amazing experience with GHL support — especially thanks to Nawaz Khan, who went above and beyond to help me set up a timezone-based workflow ...
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I had an amazing experience with GHL support — especially thanks to Nawaz Khan, who went above and beyond to help me set up a timezone-based workflow in GoHighLevel. I was stuck on how to trigger emails according to the recipient’s local time, but Nawaz not only understood my concern clearly, he also guided me step-by-step with patience and precision. His expertise, clear communication, and willingness to ensure everything was working perfectly really stood out. It’s rare to find support that’s both technically sharp and genuinely helpful — Nawaz delivered on both fronts. Thank you, Nawaz, and thank you GHL for having such a solid team!
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