Customers consistently praise the professionalism, friendliness, and efficiency of the staff, as well as the effectiveness of the procedures, leading to significant improvements in vision. However, some reviews note areas for improvement, such as the need for better post-surgery care and more thorough consultations to alleviate patient anxieties. Overall, IQ Laser Vision is highly recommended for its quality of care and positive outcomes.
5
Nov 13, 2024
I recently got my Smile surgery at IQ Laser Vision at the City of Industry location, and I couldn't be more content with the results! From the moment I walked in, I was impressed by the professionalism and kindness of the staff. They made me feel comfortable and well-informed about the procedure every step of the way.
The staff kindly explained all different procedures that was offered, all the ...
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I recently got my Smile surgery at IQ Laser Vision at the City of Industry location, and I couldn't be more content with the results! From the moment I walked in, I was impressed by the professionalism and kindness of the staff. They made me feel comfortable and well-informed about the procedure every step of the way.
The staff kindly explained all different procedures that was offered, all the pros and cons to each one of them. All my questions were answered and left me with a pretty easy decision to make when choosing Smile.
The surgery itself was quick, smooth, and painless. The team at IQ Laser Vision ensured that I was fully prepared and at ease, and the whole process was far less stressful than I anticipated. The recovery was quick, and I noticed immediate improvements in my vision.
I'm already seeing such a big difference and am so grateful for the excellent care I received. I would definitely recommend IQ Laser Vision to anyone considering laser eye surgery. The combination of advanced technology and top-notch customer service truly made this an amazing experience!
Thank you, IQ Laser Vision team !
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5
Nov 13, 2024
I recently got my Smile surgery at IQ Laser Vision at the City of Industry location, and I couldn't be more content with the results! From the moment I walked in, I was impressed by the professionalism and kindness of the staff. They made me feel comfortable and well-informed about the procedure every step of the way.
The staff kindly explained all different procedures that was offered, all the ...
More
I recently got my Smile surgery at IQ Laser Vision at the City of Industry location, and I couldn't be more content with the results! From the moment I walked in, I was impressed by the professionalism and kindness of the staff. They made me feel comfortable and well-informed about the procedure every step of the way.
The staff kindly explained all different procedures that was offered, all the pros and cons to each one of them. All my questions were answered and left me with a pretty easy decision to make when choosing Smile.
The surgery itself was quick, smooth, and painless. The team at IQ Laser Vision ensured that I was fully prepared and at ease, and the whole process was far less stressful than I anticipated. The recovery was quick, and I noticed immediate improvements in my vision.
I'm already seeing such a big difference and am so grateful for the excellent care I received. I would definitely recommend IQ Laser Vision to anyone considering laser eye surgery. The combination of advanced technology and top-notch customer service truly made this an amazing experience!
Thank you, IQ Laser Vision team !
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5
Nov 12, 2024
If you’re considering correcting your vision, do it now and at IQ laser vision. Everyone is super friendly and helpful. They were aware I had to go to work after my consult and they were so efficient. The technician and optometrist answered all my questions and I eventually decided to go with SMILE. During my day of surgery, I started to get a little nervous. The nurse and Dr. Pham spoke in a cal...
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If you’re considering correcting your vision, do it now and at IQ laser vision. Everyone is super friendly and helpful. They were aware I had to go to work after my consult and they were so efficient. The technician and optometrist answered all my questions and I eventually decided to go with SMILE. During my day of surgery, I started to get a little nervous. The nurse and Dr. Pham spoke in a calming matter and updated me often. It was over so fast. I was able to go to work the next day and take care of my little one. The following day I had a post op and had 20:20 vision. Highly recommend coming here!
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5
Nov 04, 2024
I did Evo ICL surgery on both eyes at the Rowland Heights Facility. Procedure was quick and painless. I was stressed but my surgeon, Dr. Pham, was nice, efficient, and thorough. Facility was clean and staff very friendly. However, I had a slight complications due to high eye pressure, but issue was resolve. I felt like staff could have done a little better for my post surgery care. They didn't sh...
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I did Evo ICL surgery on both eyes at the Rowland Heights Facility. Procedure was quick and painless. I was stressed but my surgeon, Dr. Pham, was nice, efficient, and thorough. Facility was clean and staff very friendly. However, I had a slight complications due to high eye pressure, but issue was resolve. I felt like staff could have done a little better for my post surgery care. They didn't show me how to put on the eye shield, just kind of fumbled doing it. Could have also better explained post- surgery side effects and duration (ie: glare, halo effect, etc). If I'm spending over $9000 on my eyes, I felt like they could at least provide me with adequate eye drops (Tears). I was told to buy the rest from Costco. But overall, IQ Laser Vision did a good job on the things that matter and for that I would recommend their services.
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4
Nov 04, 2024
I did Evo ICL surgery on both eyes. I like my surgeon, Dr. Pham, very nice and through. Facility is clean and staff very friendly. However, I had a slight complications due to high eye pressure. I felt like staff could have done a little better for my post surgery care. They didn't show me how to put on the eye shield, just kind of fumbled doing it. Could have also better explained post- surgery ...
More
I did Evo ICL surgery on both eyes. I like my surgeon, Dr. Pham, very nice and through. Facility is clean and staff very friendly. However, I had a slight complications due to high eye pressure. I felt like staff could have done a little better for my post surgery care. They didn't show me how to put on the eye shield, just kind of fumbled doing it. Could have also better explained post- surgery side effects and duration (ie: glare, halo effect, etc). If I'm spending over $9000 on my eyes, I felt like they could at least provide me with adequate eye drops (Tears). I was told to buy the rest from Costco. But overall, IQ Laser Vision did a good job on the things that matter and for that I would recommend their services.
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5
Oct 15, 2024
I had SMILE surgery here last week. The entire process was quick and peaceful and I didn’t feel any uncomfortable. It was a little bit painful during the first day of recovery cause my right eye felt dry. It turned to be much better on the third day after surgery. Generally it’s a good experience and I would recommend IQ laser vision to anyone who wants to take the surgery.
5
Oct 10, 2020
Thankful for the team. From each assistant, doctor to my surgeon REALLY professional. One thing could be improved is the consultation part. I understand this is a business and time is money. But for a patient/ prospect/ customer paying more than 5k for a medical service, it is about a life time vision. Pls slow down a little bit to take care of a scared customer. Appreciated :)
5
Aug 02, 2019
Cannnot say enough about IQ. I went in for a check up and as always the staff were all very friendly and thorough with the check up. They got out me out of there in no time and Dr. Robert was so nice and let me know to contact them if Anything else was needed. Previously had the lasik procedure about 3-4 years ago and it is to this day the best thing that happened to me. It’s been a wonderful 3 p...
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Cannnot say enough about IQ. I went in for a check up and as always the staff were all very friendly and thorough with the check up. They got out me out of there in no time and Dr. Robert was so nice and let me know to contact them if Anything else was needed. Previously had the lasik procedure about 3-4 years ago and it is to this day the best thing that happened to me. It’s been a wonderful 3 plus years of clear vision. Wish the staff and the doctors all the best. Keep up the good work and keep changing peoples lives. Much thanks and appreciation!
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5
Apr 14, 2018
I'm so grateful that I got my LASIK procedure yesterday with Dr. Lin. I'm seeing 20/20. I've woren glasses and contacts for over 20 years. The staffs are friendly and knowledgeable. Dr. Lin has over 20 years experience. Having to see so clear without glasses or contacts feels so free! Thanks for allowing me to have this freedom IQ Laser Vision! I highly recommend them! You'll be in great hands �