based on 152 reviews
Ryan is the best
STAHLMAN heating and cooling did a wonderful job putting in my new water heater. They did the job in record time with little disruption. Luke and company certainly had a “white glove “ service. Thank you!
Marc was wonderful and finished the task in no time!
Company said that they would be at my house at a certain time and they were correct. They were very prompt very friendly. The service tech Mark was super friendly. Listen to my concerns and what was wrong. Made the recommendation that he would check with his boss and they would get back to me.
Great job ! Fast service & reasonable price
All jobs
Fast to answer, affordable, and job well done! I highly recommend Wil for anyone needing reliable and reasonably priced AC services.
Very pleased with my service from Naples Comfort Systems. Professional, polite and extremely helpful. Would highly recomend.
Very professional, on time and very knowledgeable the owner very nice A+ service thanks will definitely will recommend you guys.
They were great honest and more affordable then all others i just moved to ave maria fl recommend all in this town to use best price around and honest especially mark and owners son great job guys
The worst rip off company and then will tried to threaten me. Did a bad job,lazy crew ever.
On time and thorough.
The best company all around and the only company we will use in the future. Will the owner came out Friday and saw that we had an infant and no AC and said he would have an AC system installed the next day. Will was very informative, very professional and a great person and employer he had even brought his guys breakfast. If I could give 10 stars I would.
Like always, your service is top notch. I would recommend your company to anyone looking for a great A/C. You are quick to respond, responsible, reliable, professional and excellent customer service.
Great Service by Stahlman’s Yasnovy & Jackson! Thank you Yasnovy and Jackson for their quick, efficient, and friendly service. Highly recommend these pros for your heating and cooling needs in Naples!
Quick Response and fixed our dryer vent issue within 2 days of calling!
Wil and his team are highly professional, knowledgeable and responsive. I was impressed with the emphasis given to customer service, competitive pricing, industry knowledge and the quick priority given to a new installation. This company was recommended to me by a neighbor, and I won't hesitate to pass on the recommendation. It's well deserved.
Awesome service!! Thank you so much!!!
Service and communication were top tier!! Words cannot express how grateful I am for this team. They exceeded my expectations and truly went above and beyond! They found a leak and repaired it in the same visit. They even installed my google nest which I was scared to install myself but they did in a few short minutes. They were actually EARLY for our appointment time which is unheard of in this... More
Service and communication were top tier!! Words cannot express how grateful I am for this team. They exceeded my expectations and truly went above and beyond! They found a leak and repaired it in the same visit. They even installed my google nest which I was scared to install myself but they did in a few short minutes. They were actually EARLY for our appointment time which is unheard of in this industry. They even send you texts to let you know when the driver is in route and once the job is completed. Thank you so much!!! Would definitely use you all again if ever needed. 10/10 stars! Less
Anytime I have an issue Will and his team are always onsite within a reasonable amount of time I can always depend on Naples Comfort Systems
Both techs were great as usual.
Great service !
They did fantastic work. Came out promptly, offered financing for the unit, and installed it in a few days from signing. Couldn’t be happier.
Ryan was great. Found the problem and fixed it for us quickly and efficiently. Definitely will use them again
Ryan and his partner were Awesome. Professional, knowledgeable and punctual. I would highly recommend NCS hands down. Hassle free service!! Thank you !
I had a warranty issue and my unit was not made anymore. They handled the entire thing modifying a new unit. Kept me informed on the progress. Sent three technicians to install. Again Very satisfied.
Quick, efficient, trustworthy company. Excellent communication and a logical solution to the problem. Will, the technician, was great to work with.
I am so thankful for this company! They were so prompt and have always provided great service.
Always answers the phone and always on time. Ryan and his partner were extremely professional and even gave me some tips to save me some money in the future.
They came and took care of one problem, but still no cooling, so they returned and took care of it--no extra service charge. Thanks folks.
Regular maintenance call; very conscientious worker who explained the work being done...and on time as scheduled! Once again, very pleased with the service.
Naples Comfort Systems were only Company that could schedule appointment the same day I called when AC stopped working. Fan motor was bad and since it was still under warranty and had to get the new one from Trane which would take days they came by and installed a used 1 till the new 1 arrives leaving us with AC working during this heat wave. Highly recommend Will and the TEAM !
Ryan was very thorough and very considerate.
Showed up early, was honest, got the job done asap & very affordable. Highly recommend!
Will, was the person who did our service call. Very prompt and professional! The company has always been responsive!
Great service and fixed problems
Ryan was very friendly and professional and performed the service in a timely manner. Had to make a second call last night and was very receptive to doing it. Much appreciated.
Came out very quickly. Repaired a/c unit same day and did not try to sell us anything. Very satisfied. Will be using them from now on.
I had an emergency and I proceed to make several calls to several other companies, and the only one that was able to make a commitment for the same day was this great AC company. Words cannot express how I felt when 8 o’clock on the dot tech showed up by 8:30 the issue was resolved. They were prompt, punctual, precise, and do not waste time.
Ryan made a special effort to install my UV addition to the existing A/C system. He was polite, professional and very clean.
I like this company they do great job 👏 👍 thank you for all you do guys!
My first experience with this company was great. Our second, most recent appointment was not great. We enrolled in the twice-a-year preventative maintenance program. For the most recent appointment, the technician was scheduled to arrive between 11am and 1pm. He arrived just after 2pm, shortly after I called the main office for an update. He was friendly, but also seemed to be unsure of what he w... More
My first experience with this company was great. Our second, most recent appointment was not great. We enrolled in the twice-a-year preventative maintenance program. For the most recent appointment, the technician was scheduled to arrive between 11am and 1pm. He arrived just after 2pm, shortly after I called the main office for an update. He was friendly, but also seemed to be unsure of what he was set to do. When he was finished, I asked if he had covered everything. He briefly showed me a list of four or five items in his list — this is normally a list of 20 tasks. I’m not very confident in the work, but also fairly confident, from my past experience with the company, that any issue will be addressed if one arises. Less
A pleasant experience with a competent worker!! Will is knowledgeable and professional!
Very nice people to work with.
Ryan was excellent at reviewing our situation and explaining what needed to be done.
Will was Johnny in the spot with phone contact. Leo and Yas were absolutely wonderful! Kind courteous knowledge of product very nice helpful. ACES!! 5 ⭐ service!!
Prompt, courteous, kept me in the know along the way and cleaned everything up when they left.
Iam very happy with the service offered. Thvery knowledgeable. I would recommend their Company without any doubt. Thanks Will, Lois in the office and the rest of the crew. Great Job guys.ey were punctual, corteous and
Great AC company and highly recommended.They were responsive, timely, and very helpful. They were able to quickly figure out what our issues were and provided clear options and solutions. Thanks to Wil, Ryan, and their entire team.
Good job, on time and they did what was needed. All good and we Would recommend to others
Will was very responsive and arrived on time to investigate the problem. He quickly identified it and provided clear options on how to address the issue. Second service in 2023. Same high-level quality you would expect from them! Thank you, guys!
Amazing customer service once again. So fast to respond and very very helpful.
Great service answered all my questions and everything above
Ryan is the best!
I have had 3 new AC units installed by Naples Comfort Systems In 3 properties and also been a customer for many years where they have kept old AC systems going for me, always responding immediately when I have called with problems. Would not go to anyone else.
Always receive excellent, professional service. The team knows what they are doing and are a pleasure to work with!
The service was great but I need to wait I cannot afford right now
their technician's are always on time.
Great job as always. Ontime and dependable.
I would not use these people again if they were the last contractor on the planet!!!! Their field manager Lee Grayson is truly, in my opinion, the MOST UNPROFESSIONAL JERK I have ever encountered in my 30 years in business as a professional building contractor!!!!!!
Excellent Service! Very Professional! 5 Stars all the way around! 👍🏻
This company is excellent. Very responsive and professional. The owner (Will Surlin) helped me find an electrician and followed up to make sure all was ok. Recommend them highly.
Will was very responsive and clear in his explanations and communication. He answered my questions and did not try to oversell but was honest and open. His estimate was accurate and his work was quick.
Adjusted thermostat. Seems ok now. 8 30 Still testing the results.
We just love Will. I called him on a Sunday afternoon when our a/c unit was leaking inside. He was willing to come out right then, but we told him to wait until Monday. He was here in the morning and blew out the drain and all was well. We sent him to a friend’s hone then b/c she’s out of state and her home was overly warm. He discovered instantly a fried frog that had gotten in the unit and shor... More
We just love Will. I called him on a Sunday afternoon when our a/c unit was leaking inside. He was willing to come out right then, but we told him to wait until Monday. He was here in the morning and blew out the drain and all was well. We sent him to a friend’s hone then b/c she’s out of state and her home was overly warm. He discovered instantly a fried frog that had gotten in the unit and shorted out several things. He is smart and kind and a hard worker. We highly recommend him. Less
Very responsive extremely polite and helpful
Wil and Ryan & his team are knowledgeable, efficient and very professional. Great PEOPLE!!!! Great job!!!
Great customer service. Wonderful team work i live in Miami Wil and his team came right on time and provide good quality work and professional skills I'm really happy i have found an AC company that knows exactly what they're doing.. Great team work guys!!!
I have been in my current home in Naples for over 20 years and have used the services of multiple air conditioning service companies. None of them came close to the level of professional effort that Stahlman exhibited. They are simply the best there is!! They put in the hours it took to get the job done correctly and in a timely cost efficient manner. I highly recommend Will and the rest of h... More
I have been in my current home in Naples for over 20 years and have used the services of multiple air conditioning service companies. None of them came close to the level of professional effort that Stahlman exhibited. They are simply the best there is!! They put in the hours it took to get the job done correctly and in a timely cost efficient manner. I highly recommend Will and the rest of his able bodied crew!!$ Less
Always available! A team that you can rely on at any time
Simply put if you found that there was a leak, couldn't you just repaired that too. Once the freon leaks out it will stop cooling. Right? You'll have to go back there again to what? Add more freon. I know the unit is as old as my grandma but it's working. 3 stars for showing up and getting it to cool. One star for not 100% the job. Where I used to work this would be called a "Repeat Report" My bo... More
Simply put if you found that there was a leak, couldn't you just repaired that too. Once the freon leaks out it will stop cooling. Right? You'll have to go back there again to what? Add more freon. I know the unit is as old as my grandma but it's working. 3 stars for showing up and getting it to cool. One star for not 100% the job. Where I used to work this would be called a "Repeat Report" My boss didn't like those. I hope it cools for at least 30 days. What's your warranty ? Less
Did a terrible job at my neighbor's taking advantage of elderly lady
Tech made a complimentary visit to my home to evaluate my current system in order to provide my requested quote for new system. While looking at my system he found a problem that a serviceman from another company which I have a maintenance contract with, and who was just left my house did not notice. The Tech from Stahlman offered a possible remedy at a reasonable price. He was very professi... More
Tech made a complimentary visit to my home to evaluate my current system in order to provide my requested quote for new system. While looking at my system he found a problem that a serviceman from another company which I have a maintenance contract with, and who was just left my house did not notice. The Tech from Stahlman offered a possible remedy at a reasonable price. He was very professional, efficient and I will have no reservation whatsoever in using Stahlman Cooling & Heating again in the future Less
The technician, Ryan was very helpful in solving the issue we had with our HVAC. Scheduling was easy and service was done in a very timely manner.
The best AC guy in Collier County.
Very nice technician. Neat, Clean and professional. Always does a very fine job. We recommend your company on a regular basis. Thank you....
Will Surlin was our service technician, who was recommended to us by another customer. Will is quite knowledgeable and great to work with as he listens and answers questions to insure his customer understands. He obviously knows heating and cooling systems and possesses excellent customer skills. The receptionist at Stahlman was responsive and understanding of our needs and worked to insure we w... More
Will Surlin was our service technician, who was recommended to us by another customer. Will is quite knowledgeable and great to work with as he listens and answers questions to insure his customer understands. He obviously knows heating and cooling systems and possesses excellent customer skills. The receptionist at Stahlman was responsive and understanding of our needs and worked to insure we would be scheduled as soon as possible. Less
Great customer service Jesta is the best and super friendly !! Defiantly recommend them to get the job done. The techs are always on time and work fast to complete the job!
You have alway be very responsive to our needs. Will is knowledgeable, polite and trustworthy. Thanks so much!
My older ac system failed again during the night. I went online to Home Adviser at 1 AM. I received a call from Stahlman around 8 AM, could meet me at my residence at 9:30 AM, which they did. They give me an estimate to replace my system right away. They got my original system up & running until they could return the next day to replace the units. Fast response, great price, excellent service....... More
My older ac system failed again during the night. I went online to Home Adviser at 1 AM. I received a call from Stahlman around 8 AM, could meet me at my residence at 9:30 AM, which they did. They give me an estimate to replace my system right away. They got my original system up & running until they could return the next day to replace the units. Fast response, great price, excellent service................that's what customers look for! Less
My family is so impressed with this company.They were there on the spot when we needed them. They gave us the best information. The installation was flawless.They are our company going forward and I will recommend them to all my family and friends. It’s so nice to be taken care of , feel safe and cool as a cucumber.
Stahlman Cooling & Heating is very knowledgeable. I like the fact they didn't try to sell me anything. They checked my system thorougly to make sure everything was running fine. I'm please with the service that Wil provided and i will be sticking with this company. I would recommend this company for your hvac needs.
Highly responsive especially when you need it most. Will is always there when you need him. Service excellence at its finest. Look, I like doing business with people I like. I don’t know anything about Stahlman but I know that they have great people working for them because I trust Will. Period end of story.
Wil takes the stahlman name to the next level!! With outstanding customer service, quality work, and follow up. Stahlman is the number one A/C company in SWFL.
Thanks to the team at Stahlman. Another quick response (night visit) and early follow up and solution the next morning.