Highly disappointed (this Christian non-profit) racially profiled the moment I walked in. I was asked to leave with the pitiful excuse that I was carrying a baby.... More

Highly disappointed (this Christian non-profit) racially profiled the moment I walked in. I was asked to leave with the pitiful excuse that I was carrying a baby. Less

Horrible parking situation

I went for the 1st time and there is so many amazing items! I was so happy to find decorations for my new house. Affordable too! The cashiers were very friendly and focused on the customers. I wanted to mention to the people complaining about the strollers, the customers don’t even have shopping carts to shop there so why do you all feel entitled to bring in a stroller? All the isles are extremel... More

I went for the 1st time and there is so many amazing items! I was so happy to find decorations for my new house. Affordable too! The cashiers were very friendly and focused on the customers. I wanted to mention to the people complaining about the strollers, the customers don’t even have shopping carts to shop there so why do you all feel entitled to bring in a stroller? All the isles are extremely narrow any stroller wouldn’t even fit much anywhere in the tiny store. As you’re walking you can barely walk next to someone since it’s so narrow. Thank you The Guild for making an enjoyable experience to customers by creating this well defined policy. Less

I racially profiled three weeks ago I walked around looking and it was cold that day so I work my white fox coat. I started to walk out of the store the old white Karen followed me out of the store and ask me was that the Guilds shop coat I said Lady are you crazy she touching my coat or what so I immediately followed back store and overheard tell cashier that I walk out with there coat immedia... More

I racially profiled three weeks ago I walked around looking and it was cold that day so I work my white fox coat. I started to walk out of the store the old white Karen followed me out of the store and ask me was that the Guilds shop coat I said Lady are you crazy she touching my coat or what so I immediately followed back store and overheard tell cashier that I walk out with there coat immediately I tried to ask for manager she never came to speak with me. I felt very disrespected and called back I asked to speak to management. I told manager what happened do you she said to me we put her on probation. I told her if I white or any other race that would have not happened but because I’m Black Lady thought she was justified in calling a Black Woman a thief I will never come to this establishment ever again. Because they are Rascist and profile anyone that’s of a different race. I will also tell all of my thrifting buddies not to come to this shop our dollars count. Less

This store doesn’t allow strollers inside

What a wonderful shop. Every visit is a adventure. The volunteers are friendly and make it even more enjoyable.

Precio,calidad,todas las personas del.lugar con una.sonrisa

I have been coming to the guild for years and love shopping in here. If you love to treasure hunt this is the place to come.

Usually like this place, but learned they will turn you away at the door if you have a small stroller. A bit frustrating as a new mom just starting to get out of the house with a newborn.... More

Usually like this place, but learned they will turn you away at the door if you have a small stroller. A bit frustrating as a new mom just starting to get out of the house with a newborn. Less

Disorganized, chaotic mess. Migraine of a maze. So many other shops in Montrose to consign and buy from I wouldn’t bother here.

I don't understand a store that doesn't allow mothers with strollers. How are you supposed to shop and hold a nonwalking child? Some children are NON walkers for various reasons that SHOULD NOT have to be explained to strangers. Every stroller does not contain a BABY that can be held.... More

I don't understand a store that doesn't allow mothers with strollers. How are you supposed to shop and hold a nonwalking child? Some children are NON walkers for various reasons that SHOULD NOT have to be explained to strangers. Every stroller does not contain a BABY that can be held. Less

Went for the Christmas pop up (honestly was drug by my mom). But I did enjoy getting to see everything, there were sooo many people which is great but overwhelming for me. Honestly, everyone who I came into contact with was super nice and friendly and also they have a lot of cool unique items for gifts. I also love their pricing strategy how the price decreases based on how long the item has been... More

Went for the Christmas pop up (honestly was drug by my mom). But I did enjoy getting to see everything, there were sooo many people which is great but overwhelming for me. Honestly, everyone who I came into contact with was super nice and friendly and also they have a lot of cool unique items for gifts. I also love their pricing strategy how the price decreases based on how long the item has been on the shelves. It encourages repeat customers, movement of inventory and also a fun unique treasure hunt environment. Less

Experience and fun stuff

Great people in addition they have a great store and product. I’d you live in the area you are so lucky and I’d you don’t, I promise it is worth the drive. A must in Houston ~ Swag... More

Great people in addition they have a great store and product. I’d you live in the area you are so lucky and I’d you don’t, I promise it is worth the drive. A must in Houston ~ Swag Less

Purchased unique jewelry here in the past some years ago. 9/6/2024 around noon visited with my boyfriend to browse. All of the volunteers we encountered were quite friendly and offering assistance. An assistant offered us an opportunity to view heirlooms from behind the glass near the register, but we didn’t have anything in mind for a closer look. I now wish I’d asked her about the jewelry befo... More

Purchased unique jewelry here in the past some years ago. 9/6/2024 around noon visited with my boyfriend to browse. All of the volunteers we encountered were quite friendly and offering assistance. An assistant offered us an opportunity to view heirlooms from behind the glass near the register, but we didn’t have anything in mind for a closer look. I now wish I’d asked her about the jewelry before she left to keep our experience as bright as it was. We went to the jewelry kiosk to ask about men’s jewelry. The attendant(short haircut, glasses) behind the counter called out to another individual interrupting my boyfriend’s request twice, never bothering to return and clarify or offer assistance the way everyone else had in the store. She walked away and turned her body to face the opposite counter where no one stood. Please do better to not turn away young couples. Thankfully there were other shops nearby, we moved on to The List and Native Citizen. Less

I used to love shopping here but since having a child I'm realizing so many places discriminate against moms! If you don't allow strollers then you need to at least have buggies. You can't expect a mom to hold a baby and be able to buy things. I came in to buy BIG things. A few rugs, vases, pictures and such. I shouldn't have to leave my baby behind to shop. I guess I should have just set her dow... More

I used to love shopping here but since having a child I'm realizing so many places discriminate against moms! If you don't allow strollers then you need to at least have buggies. You can't expect a mom to hold a baby and be able to buy things. I came in to buy BIG things. A few rugs, vases, pictures and such. I shouldn't have to leave my baby behind to shop. I guess I should have just set her down and let her teeter into things???? I'm thankful I didn't have my handicapped mom in her scooter with me. I can't imagine her having to be turned away because of her handicap. I get that every place can set their own rules but when you choose to alienate a huge part of the population and discriminate against mothers you're bound to get a few angry reviews. Less

I HATE places that are so openly anti-Mom! And I'm surprised that a Christian non profit would be so anti-family. If you aren't going to allow people to shop in your store with strollers then you need to provide shopping carts. How is a mom supposed to shop while holding a baby? I can't hold anything else when I have the baby and the diaper bag! Not to mention it hurts my back. I feel like they'... More

I HATE places that are so openly anti-Mom! And I'm surprised that a Christian non profit would be so anti-family. If you aren't going to allow people to shop in your store with strollers then you need to provide shopping carts. How is a mom supposed to shop while holding a baby? I can't hold anything else when I have the baby and the diaper bag! Not to mention it hurts my back. I feel like they've alienated an entire population by doing this. I used to love shopping here but since having the baby have quickly come to realize how openly anti-family so many places are. Less

My wife was turned away from the store because she had an infant child in a stroller. The cross is for show; these people haven't a shred of Christian dignity. I would recommend people not to shop at this place, especially not parents.... More

My wife was turned away from the store because she had an infant child in a stroller. The cross is for show; these people haven't a shred of Christian dignity. I would recommend people not to shop at this place, especially not parents. Less

Not wheelchair accessible in any sense of the word.

Hands down the best resale shop in H-town.

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Trash place trash employees

Took my best friend who loves to shop for treasure to the shop today to celebrate our birthdays and go have lunch. The ladies were BEYOND sweet, helpful and we found goodies from all departments 💜 this place…been coming for years but hadn’t been in a while. What a TREAT ! My friend loved it as well! And all proceeds are for charity! Go shop and make a donation! Round up that purchase!!... More

Took my best friend who loves to shop for treasure to the shop today to celebrate our birthdays and go have lunch. The ladies were BEYOND sweet, helpful and we found goodies from all departments 💜 this place…been coming for years but hadn’t been in a while. What a TREAT ! My friend loved it as well! And all proceeds are for charity! Go shop and make a donation! Round up that purchase!! Less

OMG!😍😍Trading $500 to earn $7000 in 6 days is something I never expected after seeing many recommendations here on Facebook and Instagram. A big thank you to Mrs Gracie Maverick on your good skill of mining and trading in my account. Your professionalism, genuine kindness, bluntness, and diligence made me wish I had known about you earlier from the first moment I decided to trade. Never the les... More

OMG!😍😍Trading $500 to earn $7000 in 6 days is something I never expected after seeing many recommendations here on Facebook and Instagram. A big thank you to Mrs Gracie Maverick on your good skill of mining and trading in my account. Your professionalism, genuine kindness, bluntness, and diligence made me wish I had known about you earlier from the first moment I decided to trade. Never the less, am truly grateful! and I will definitely be recommending her to you all, contact Mrs Gracie Maverick on Whatsapp: +16692455206 E-mail:[email protected] Less

Fun and definitely a top- lass resale organization. Worthy of repeated return visits. Pricing is scaled to duration, but be wary, quality does come with a.richer pocketbook....... More

Fun and definitely a top- lass resale organization. Worthy of repeated return visits. Pricing is scaled to duration, but be wary, quality does come with a.richer pocketbook.... Less

Found some great treasures here!

My experience at the Guild shop was great, the worker there named Trey was very insightful and helpful. My experience was very great as he was a very funny and friendly guy.... More

My experience at the Guild shop was great, the worker there named Trey was very insightful and helpful. My experience was very great as he was a very funny and friendly guy. Less

I wish so bad they stayed open until 4!!

I am absolutely appalled with the service my parents received at this establishment. They've always enjoyed visiting and on this occasion they received the worst service. They had reserved a box of lighters under their name and went to the register to claim it. The lady who attended them feigned ignorance and acted as if she couldn't understand what they were saying. My parents do not have heavy ... More

I am absolutely appalled with the service my parents received at this establishment. They've always enjoyed visiting and on this occasion they received the worst service. They had reserved a box of lighters under their name and went to the register to claim it. The lady who attended them feigned ignorance and acted as if she couldn't understand what they were saying. My parents do not have heavy accents and regardless the way she handled this was very unprofessional. She repeatedly just said "huh"? And "I don't understand what you're saying" instead of trying to find an item or asking someone else for help. My parents kept saying they reserved a lighter and they kept repeating the name and she just kept saying she didn't understand. We've NEVER had this issue before. My dad asked someone else for help and she understood him immediately and assisted promptly. This was very insulting to us and I'm very disappointed. Less

Look out for a volunteer named Neal! He is very rude and acts as though people being inside the shop is an inconvenience. He yelled at everyone in his line (including us), and also at his coworkers when multiple came up to offer him help. Otherwise, this is an incredible shop with great deals. I love coming all the time!... More

Look out for a volunteer named Neal! He is very rude and acts as though people being inside the shop is an inconvenience. He yelled at everyone in his line (including us), and also at his coworkers when multiple came up to offer him help. Otherwise, this is an incredible shop with great deals. I love coming all the time! Less

Pricey but this is that place to find vintage unique items

Wonderful help from Sylvia!! We were able to find a set of bedside tables at a great price

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Shoes

Montrose Street parking and adjacent private lot Here you complete with dealers. There is Art I have seen at galleries double and triple. There also jewellery, vinyl clothing and furniture and everything betwixt. The budget time you will need it... More

Montrose Street parking and adjacent private lot Here you complete with dealers. There is Art I have seen at galleries double and triple. There also jewellery, vinyl clothing and furniture and everything betwixt. The budget time you will need it Less

Unbelievable selection of everything including designer items. A treasure trove & every purchase benefits charity.

Many of the prior reviews from others here are valid, both good and bad, SO this is a mixed bag review for me as a consignor: Most of the consignment intake people are cordial, some are ambivalent, and some are absolute gems, like Maria at the review/pricing table and the absolute sweetheart in the reception area (please forgive me, your name escapes me at the moment). For a "Christian organiza... More

Many of the prior reviews from others here are valid, both good and bad, SO this is a mixed bag review for me as a consignor: Most of the consignment intake people are cordial, some are ambivalent, and some are absolute gems, like Maria at the review/pricing table and the absolute sweetheart in the reception area (please forgive me, your name escapes me at the moment). For a "Christian organization" primarily staffed by volunteers, there are some who either take their roles a bit too seriously, or are just bitter and shouldn't be wasting their time if they aren't practicing Christian values in their attitude. I've been mostly consigning here (and occasionally shopping) for many years now and have formed the opinion that neither the customers nor consignors seem as important as their revenue, and comes off a bit like "move the product, the needs of our beneficiaries are most important". This building is far too small and they have SIGNIFICANTLY outgrown it based on the way much of the inventory is organized(? hmm)/displayed, and I think moving to the Heights in a larger capacity facility, or at least closer to I-10 where there are properties much more suitable for their needs for space would be ideal. It's also difficult to get around some people as there are other stubborn customers who won't shift themselves in the narrow walkways. Keeping the conditions of consignors' items does not seem paramount, as I have had items that were parts of sets come up missing and then lost the item to their donation because of such actions and the staff just shrug it off and "oh well, your loss" (just presented in a much more corporatized manner without compassion). Also, consigned furniture gets stacked upon with other items, causing the furniture items not to be in the same good condition in which they were initially consigned (scratches, scrapes, and dents; I think this is due to the constant turnover of the physical labor contingent that appears as if they are performing their required "community service", i.e., they don't really care, although I am just assuming based on previous similar experiences elsewhere). I'll continue to consign here, as the items I do actually sell pleasantly surprise me and outnumber/outearn the items I do lose to donation, I just don't need the "inner loop/Montrose/River Oaks" attitude from a select few volunteers there when I ask informational questions, they'd be better off doing their mimosa brunches and enjoying life in retirement...remember, one bad apple ruins the whole bunch for most. I just may not bring as nice of items as I used to, or as small, as these tend to get lost in display and eventually donation, or damaged. EVERY volunteer in every department here needs to be trained in cordiality and respect to every person that enters their shop to consign and purchase, as without consignors, you have no product to create revenue, and without customers, you have no revenue. No merchandise? No mission. Everyone plays an important part. Please remember that. Less

This review would be a 5 if it weren’t for one person and unfortunately I believe she is the manager . Her name is Regina possibly ? I have shopped at the guild numerous times and I always try my best ti avoid gnus lady . Most of the volunteers are friendly , nice people . This lady is nasty . I’ve watched the way she speaks to employees , to customers and to volunteers for a few years and I find... More

This review would be a 5 if it weren’t for one person and unfortunately I believe she is the manager . Her name is Regina possibly ? I have shopped at the guild numerous times and I always try my best ti avoid gnus lady . Most of the volunteers are friendly , nice people . This lady is nasty . I’ve watched the way she speaks to employees , to customers and to volunteers for a few years and I find it I. Risibly shocking that she is still employed . I was there earlier today and I had to deal with her nasty rude demeanor . I left and went to the catholic charity . It sounds as though I’m not the only person who has complained about Regina . Evidently other people have left the guild complaining if the same experience with this lady . To the board members of the guild . Do your organization a huge favor and find a nice capable person to replace her .. She is a miserable nightmare and I can’t imagine e that her behavior and demeanor is something that represents your values . To all the people that I have witnessed her be rude to I AM SORRY ! Less

Rude. Save your money.

When we lived in Mid & downtown I had a consignment account with them. Jewelry, clothes, shoes, purses, China, Knick Knacks…. Their system is: they price as they see fit based on market value. It’s helpful if you turn in your own research printed out to help with valuation. It’ll stay at the initial price for 30 days, then drop a % after 60, 90 and after that you can come pick it up or it will be... More

When we lived in Mid & downtown I had a consignment account with them. Jewelry, clothes, shoes, purses, China, Knick Knacks…. Their system is: they price as they see fit based on market value. It’s helpful if you turn in your own research printed out to help with valuation. It’ll stay at the initial price for 30 days, then drop a % after 60, 90 and after that you can come pick it up or it will be donated. I did pretty well except I never could get out of there without buying something! Great finds! A must for thrift lovers! Less

I went to shop and look around with my one year old who is a chunky baby. They wouldn’t allow me to have my travel stroller to push her around and there’s no way I can carry her and shop. I left and don’t plan on returning. From what I saw prices don’t seem great anyway... More

I went to shop and look around with my one year old who is a chunky baby. They wouldn’t allow me to have my travel stroller to push her around and there’s no way I can carry her and shop. I left and don’t plan on returning. From what I saw prices don’t seem great anyway Less

nothing but rude people here - no hate like Christian love if you’re a person of color or LGBTQ+ stay away from here!

Love the variety of items here- from furniture to clothes/jewelry to art and fine dishes! And the people who run the store and so kind!

Really neat place for some unique finds

In search of another store, passed this shop which looked interesting. Parking lot was full. Store is quite large with so many items like jewelry, clothing, household goods, plus a consignment area. To some, it's simply fascinating.... More

In search of another store, passed this shop which looked interesting. Parking lot was full. Store is quite large with so many items like jewelry, clothing, household goods, plus a consignment area. To some, it's simply fascinating. Less

Profiling…Today was my first visit to this business. Upon entrance I picked up a shopping basket and made my way through the front part of the store. I had put about 8 items in my basket that I was wanting to try on. Being my first time to the store I started to make my way to the furniture section when I was abruptly stopped by their security person. She told me I wasn’t allowed to take the... More

Profiling…Today was my first visit to this business. Upon entrance I picked up a shopping basket and made my way through the front part of the store. I had put about 8 items in my basket that I was wanting to try on. Being my first time to the store I started to make my way to the furniture section when I was abruptly stopped by their security person. She told me I wasn’t allowed to take the clothes to that area. I told her this was my fist time at their store and I didn’t realize that was their policy. I told her I was going to try on the clothing in my basket. As she took the shopping basket from me, she told me she would put it up front or I could try them on. I told her I guess I would try them on now. After I selected items I wanted to purchase, I handed the basket to a different female worker. She looked at me weird as she took the basket from me. I told her I was told the would put my items upfront at the register. I didn’t really think anything of my encounter with the security officer until I saw her again in the furniture section where I was browsing without a basket. I then noticed other customers with clothes and baskets in that area and they were not being bothered by security. I hope management reviews the security footage to educate their security staff. I was there Monday between the hours of 11-1, female wearing a blue linen dress with leather nude colored sandals and a small nude color crossbody purse. Less

I loved my visit and plan to be back soon!

I always find excellent deals when I visit the guild shop everyone is so friendly and courteous

Great resale store people very friendly

10/10 experience! They have a LOT of great finds and everything is so so well labeled. I suspect their inventory turns over pretty quickly, so constant rotation of treasures. Their prices are just a tad higher than typical antique / thrift stores, but well worth it because of the the incredible organization. They categorize their stuff like - wooden boxes, glassware, handmade pottery etc. Will be... More

10/10 experience! They have a LOT of great finds and everything is so so well labeled. I suspect their inventory turns over pretty quickly, so constant rotation of treasures. Their prices are just a tad higher than typical antique / thrift stores, but well worth it because of the the incredible organization. They categorize their stuff like - wooden boxes, glassware, handmade pottery etc. Will be returning! Less

As a consignor, TGS has become less desirable for collectibles/"red dot" items. This was not always the case. TO BE CLEAR, I never expect top dollar for such items but was appalled at what they recently sold an antique Christmas item for. I always provide details with my consignments but the "bottom" prices they come up with are WAY too low. My item was virtually given away. I have several antiqu... More

As a consignor, TGS has become less desirable for collectibles/"red dot" items. This was not always the case. TO BE CLEAR, I never expect top dollar for such items but was appalled at what they recently sold an antique Christmas item for. I always provide details with my consignments but the "bottom" prices they come up with are WAY too low. My item was virtually given away. I have several antique working toys which I was going to consign, not now. I know there are collectors out there, you can sell things at a great price without giving them away! Less

I really don’t understand some things. I’ve been here numerous times with my wife and have witnessed first hand the difference in attention that I may receive vs her when we are separated within the store and asking for help. Mainly to do with items locked up. Can there please be some training on subconscious bias for volunteers? Just a little education to help people ID what their bias may be an... More

I really don’t understand some things. I’ve been here numerous times with my wife and have witnessed first hand the difference in attention that I may receive vs her when we are separated within the store and asking for help. Mainly to do with items locked up. Can there please be some training on subconscious bias for volunteers? Just a little education to help people ID what their bias may be and make efforts to not let it show on their face at times. It really got me thinking tho. The hours aren’t really conducive to actual working class people since they close at 330. I feel that if you have 170 volunteers, surely you can have the store open til seven on certain days at the very least? I truly feel that if the mission of the guild shop is to help those in need then they should be able to shop there with out having to take a day off of work. Anyway, there are some great treasures there. I hope to visit again sometime soon Less

The workers are extremely rude and ugly people. That needs to change! Manager needs to do something about this situation

Very busy on Saturday morning but lots of staff available to help!

Incredible amount of good stuff. Prices on clothes were good. I didn't look at prices on anything else. They even have a garden section! Friendly staff too.... More

Incredible amount of good stuff. Prices on clothes were good. I didn't look at prices on anything else. They even have a garden section! Friendly staff too. Less

A few months back I shopped here and asked how I could sign up to join (to consign). The woman at the front looked appalled that I would ever ask this question and began what felt like an interrogation of my religious beliefs by asking very specific questions about what parish I am with, what type of Christianity I am, so basically starting with the assumption that I am exactly what she is and co... More

A few months back I shopped here and asked how I could sign up to join (to consign). The woman at the front looked appalled that I would ever ask this question and began what felt like an interrogation of my religious beliefs by asking very specific questions about what parish I am with, what type of Christianity I am, so basically starting with the assumption that I am exactly what she is and continued to look oddly threatened that I would be anything else. When I answered the questions which didn’t align with her beliefs, she gave me all sorts of judgmental looks and told me she would “pray for me” - in the most condescending way. I was just asking about how to consign, not to join their volunteer program and left feeling very judged and uncomfortable. I do not plan to return, as I believe that shoppers should not be treated this way just because they have differing religious beliefs. There are plenty of reviews left here that make people not like them feel uncomfortable and the owner continues to defend it in a response, which just confirms my experience. Please do not invalidate these experiences as they are clearly consistently observed. Less

This is a surprising thrift shop. It doesn’t look it from the outside but the store goes on and on. It’s busy and the nicest volunteers with real customer service. The prices are very reasonable and the tags/ dates let you know what your paying. There are some very nice high end finds if you know what to look for. If you like art, look everywhere, it’s all around. Great furniture pieces and house... More

This is a surprising thrift shop. It doesn’t look it from the outside but the store goes on and on. It’s busy and the nicest volunteers with real customer service. The prices are very reasonable and the tags/ dates let you know what your paying. There are some very nice high end finds if you know what to look for. If you like art, look everywhere, it’s all around. Great furniture pieces and housewares. Definitely check it out and spend some time. You’ll walk out the door with a few treasures like I did. Less

Shopped here many years, worth the trip EVERY time!

Terrible. Disgusted. was racially profiled and followed!!!!!! NEVER AGAIN. I cannot believe this is what’s going on in 2022. do not spend your money here... More

Terrible. Disgusted. was racially profiled and followed!!!!!! NEVER AGAIN. I cannot believe this is what’s going on in 2022. do not spend your money here Less

Go ahead and skip over this place if you're not white. This was my first and last time visiting. I was with my fiancé and we were followed through the store by TWO employees. It's absolutely abhorrent that this is still occurring in 2022. Get a grip.... More

Go ahead and skip over this place if you're not white. This was my first and last time visiting. I was with my fiancé and we were followed through the store by TWO employees. It's absolutely abhorrent that this is still occurring in 2022. Get a grip. Less

Wonderful

Incredible consignment shop. The staff was extremely hands on and helped solve an issue for me. I recommend for all in the community.

A wonderful thrift shop in Houston with a incredible selection of furniture and dishware. The staff are friendly and the store is well organized!

Excellent experience at The Guild Shop. I will try again.

Love the Nostalgia

Best thrift store ever. I dont live on Houston anymore but I randomly crave a trip.

Rude unprofessional employees. Never going back again, I must have missed the whites only sign.

I have gotten most of my house decor and furniture from this place. My sister just got a new place and I recommended this place for some art pieces for her upcoming birthday. BUT today both of our cars were towed from the parking lot. Im not sure if this was a racial attack because we are Hispanic and we’re having breakfast at this cute little Mexican cafe next door. WE SPENT OVER $520 getting o... More

I have gotten most of my house decor and furniture from this place. My sister just got a new place and I recommended this place for some art pieces for her upcoming birthday. BUT today both of our cars were towed from the parking lot. Im not sure if this was a racial attack because we are Hispanic and we’re having breakfast at this cute little Mexican cafe next door. WE SPENT OVER $520 getting our cars out of an impound in THE HEIGHTS!! Mind you we followed our cars there in a Lyft and were told that we needed to be processed and then charged $263 PER CAR. The cars weren’t even there for more than 20 minutes. I don’t know what kind of property feud is going on here but Shame on both of your shops. Less

Absolutely wonderful shop with amazing volunteers.

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It's basically a resale store, used items at very reduced prices.Quality is what you'll find here, furniture, clothing etc...Ample parking, many handicapped parking spaces, and ramp up for wheelchair ♿️ personnel.First place after coffee ☕️ we go on Saturdays... More

It's basically a resale store, used items at very reduced prices.Quality is what you'll find here, furniture, clothing etc...Ample parking, many handicapped parking spaces, and ramp up for wheelchair ♿️ personnel.First place after coffee ☕️ we go on Saturdays Less

The staff are always so sweet!! A lot of great finds. While the prices are a little high, it’s money going to a good place…Thanks for helping me figure out my ring size! 😊... More

The staff are always so sweet!! A lot of great finds. While the prices are a little high, it’s money going to a good place…Thanks for helping me figure out my ring size! 😊 Less

Love this place for the mix merchandise they have. From glassware to furnitures. My favorite is the glassware section. So beautiful.

I wouldn’t come here. Horrible place, and racist

I found this pan for less than 2 dollar great deal

I love the Guild Shop! Amazing selection of resale items that support charity! Everything from designer to $1 sale, I really love visiting and always find something to give a new home to!... More

I love the Guild Shop! Amazing selection of resale items that support charity! Everything from designer to $1 sale, I really love visiting and always find something to give a new home to! Less

The employees at this store racially profile their black and Latino shoppers and will follow them around the store. My mother, sister, and I experienced this on a recent trip to the store. A trip we had been looking forward to but was ruined by one of the white female employees. We all went in with the intention of not leaving the store without buying something but decided to leave empty handed a... More

The employees at this store racially profile their black and Latino shoppers and will follow them around the store. My mother, sister, and I experienced this on a recent trip to the store. A trip we had been looking forward to but was ruined by one of the white female employees. We all went in with the intention of not leaving the store without buying something but decided to leave empty handed and to never return. Such a shame that we still have to deal with this kind of BS in 2022. Less

Saturday shoppers, many of whom work during the week and can't shop until the weekend, are ecstatic that The Guild Shop now stays open until 3:30 pm instead of 2:00 pm. (New Saturday hours are from 9:30 a.m. - 3:30 p.m..) Thank you Guild Shop Board of Directors for making it happen.... More

Saturday shoppers, many of whom work during the week and can't shop until the weekend, are ecstatic that The Guild Shop now stays open until 3:30 pm instead of 2:00 pm. (New Saturday hours are from 9:30 a.m. - 3:30 p.m..) Thank you Guild Shop Board of Directors for making it happen. Less

One of the best thrift/vintage shops in Montrose!! They have a mix of standard resale goods and special vintage items. Prices match accordingly. I saw a full set of Bentwood chairs last time I was there! The hours are limited and it does get crowded on weekends so be aware. I also appreciate that the longer an item goes unpurchased the cheaper it gets.... More

One of the best thrift/vintage shops in Montrose!! They have a mix of standard resale goods and special vintage items. Prices match accordingly. I saw a full set of Bentwood chairs last time I was there! The hours are limited and it does get crowded on weekends so be aware. I also appreciate that the longer an item goes unpurchased the cheaper it gets. Less

I would give it a 0 for how they treated my husband I.We went in and found some interesting items but unfortunately we were followed around the entire time as if we were going to steal. Then when we were ready to checkout not only were we told to wait so the cashier could help a customer at the back of the line, but when we asked for help we were told they were assisting someone else. Then after ... More

I would give it a 0 for how they treated my husband I.We went in and found some interesting items but unfortunately we were followed around the entire time as if we were going to steal. Then when we were ready to checkout not only were we told to wait so the cashier could help a customer at the back of the line, but when we asked for help we were told they were assisting someone else. Then after all of that they didn't want to sell us an item because they said the pricing was "wrong and had to ask the owner" when the tag clearly described the item. They insinuated we swapped tags and made us seem like criminals.I will never return, it was alot of passive aggressive behavior and it made us sick. We are both Army veterans and it's unacceptable to treat people this way. Less

Great local finds and fun place to shop

This is a wonderful little shop full of amazing finds! A true Houston favorite that insiders know about. You can find jewelry and home goods... always something to take home.... More

This is a wonderful little shop full of amazing finds! A true Houston favorite that insiders know about. You can find jewelry and home goods... always something to take home. Less

Was going to go shop after brunch but will never be going in there after they tried towing my car. Smh

Excellent

Great customer service and trendy new retail all the time! Love this place.

I rarely leave negative reviews and have never left a Google review, but I'm just very disappointed. Been shopping here for years (10+), mostly jewelry. Always had a lovely experience and enjoyed chatting with the volunteers, but in the last two to three weeks had very upsetting interactions with the jewelry department. I called in to purchase a piece (per policy) and found out after I went in a ... More

I rarely leave negative reviews and have never left a Google review, but I'm just very disappointed. Been shopping here for years (10+), mostly jewelry. Always had a lovely experience and enjoyed chatting with the volunteers, but in the last two to three weeks had very upsetting interactions with the jewelry department. I called in to purchase a piece (per policy) and found out after I went in a few days later to pick it up that it had been put back and sold becuase my card didn't go through (I made a different purchase that same day in the store so I'm assuming some numbers got jumbled in the phone call). I was told I had been called back soon after, but after checking my call log, that wasn't true. I let the manager know that I was upset, but ended up purchasing another ring and left - I felt I was very reasonable; I did not raise my voice, or flail my arms...etc. I just heard back from my jeweler (I make it a habit of taking any pieces I buy second-hand in for a check) that the stone in the ring I bought that day was synthetic. This would normally not be an issue, but I was told (erroneously) by a volunteer salesperson that while they didn't know what it was, they had it tested and knew it was natural. I called back and spoke to the jewelry manager again - in a call that lasted 5 min and 43 seconds where I was explaining how disappointed I was to have two unfortunate issues happen back to back in so short a time, she escalated the situation by cutting me off and saying she would give me my money back if I agreed to never shop there again. I have to say I was shocked. I had not asked for my money back and was not going to - I know the money goes to good causes. I had considered asking for store credit or an exchange, but was never given the time to even get to that point. I immediately responded that I would not need a refund, but I would also not be shopping there anymore. I will miss the lovely volunteers who I enjoyed chatting about jewelry with and sorry that I will not be purchasing/donating to this organization anymore, but I've never felt so disrepected by a business in many, many years. I would never tell anyone not to shop here, but if you purchase jewelry, just please be sure to ask specific questions ahead of time, take pictures with your phone, remember who you spoke to, and keep your receipt. Less

I don’t like leaving bad reviews but this time I will. I was completely disappointed and in disbelief.

Won’t ever go to this place terribly rude employees, just feel like they don’t even want the business. So many other places with just as good if not better stuff without the stress and hassle of the employees here... More

Won’t ever go to this place terribly rude employees, just feel like they don’t even want the business. So many other places with just as good if not better stuff without the stress and hassle of the employees here Less

Seasoned thrifters, this is the promised land! Beautifully organized. Lots of furniture and decor. Don't miss it!

I took my first consignment of home decor to The Guild Shop recently. The volunteers met me in the parking lot to accept my items and the process was smooth and fast. I also enjoy shopping at the Guild.... More

I took my first consignment of home decor to The Guild Shop recently. The volunteers met me in the parking lot to accept my items and the process was smooth and fast. I also enjoy shopping at the Guild. Less

Great resale variety shop. Bought a dresser!

I have been frequenting the Guild Shop for seven years, I love consignment clothes, home goods and furniture. The ease of working with Regina and staff to being in furniture, pricing it at a fair cost and receiving my check is a great way to pass on great furniture to others that can enjoy and use in their home.... More

I have been frequenting the Guild Shop for seven years, I love consignment clothes, home goods and furniture. The ease of working with Regina and staff to being in furniture, pricing it at a fair cost and receiving my check is a great way to pass on great furniture to others that can enjoy and use in their home. Less

I recently wanted to consign a glass coffee table and end table and an employee stated they were not taking any glass tables, however, when I visited the store they had a glass coffee table for sale. I inquired about the consignment of the table she stated the reason it was consigned was because it belonged to the director. I asked to speak to the mgr and she confirmed it belonged to someone on t... More

I recently wanted to consign a glass coffee table and end table and an employee stated they were not taking any glass tables, however, when I visited the store they had a glass coffee table for sale. I inquired about the consignment of the table she stated the reason it was consigned was because it belonged to the director. I asked to speak to the mgr and she confirmed it belonged to someone on the board. I don't agree with the fact that exceptions are made for the board of directors. She responded with "sorry". Less

The store is very interesting and offers a lot.... The only negative about this place is the security guard in the parking lot. He was very rude!

RUDE EMPLOYEES!! I asked to see a ring and an employee named CATHY handed it to me for 5 seconds before aggressively snatching it out of my hand. Apparently I look like a thief and can’t be trusted to admire a gold ring for more than 5 seconds. I really wanted to buy it but this interaction really put a damper on my first experience here. Won’t be back after feeling unwelcome.... More

RUDE EMPLOYEES!! I asked to see a ring and an employee named CATHY handed it to me for 5 seconds before aggressively snatching it out of my hand. Apparently I look like a thief and can’t be trusted to admire a gold ring for more than 5 seconds. I really wanted to buy it but this interaction really put a damper on my first experience here. Won’t be back after feeling unwelcome. Less

So much variety and great prices.

Lots if unique and quality houseware

Excellent service in the store. I always manage to find something unique and affordable.

A giant selection of fun stuff. :) The staff/volunteers were really nice and helpful. I definitely want to go back.

So. Much. Awesome!

First time here. It is a lovely store, however the cashier was very rude.

I love this place because the owners are very welcoming. I really feel they appreciate my business.

I think this is one of my favorite thrift stores. I always seem to find at least one treasure to leave with. My favorites so far are a simple, yet lovely, painting of blackberries and the same exact trivet my mom had when I was growing up. The staff is friendly and the environment is clean--it is nothing like most thrift shops, where the air feels and smells dusty and stale. The prices seem very ... More

I think this is one of my favorite thrift stores. I always seem to find at least one treasure to leave with. My favorites so far are a simple, yet lovely, painting of blackberries and the same exact trivet my mom had when I was growing up. The staff is friendly and the environment is clean--it is nothing like most thrift shops, where the air feels and smells dusty and stale. The prices seem very fair for a higher end thrift store. Less

5 star rating isn't genuine. they delete bad reviews. shame on you.

The best selection and variety in Houston. Plus you support a charity as well... Love the staff and thankful they are volunteering during the pandemic!... More

The best selection and variety in Houston. Plus you support a charity as well... Love the staff and thankful they are volunteering during the pandemic! Less

I love The Guild Shop! It is the best resale/ antique shop in Houston, the best prices and new inventory everyday.

A great place to shop--good selection---good prices--a great place to meet nice people--I have been going to this place for more than 20 years.

Resource that benefits EVERYONE!

They have the BEST finds anywhere, great prices and very helpful staff! It's my favorite place to go when I come to Houston.

Just found out about this fabulous place! I wish I had known about it sooner. Bought some treasures for my new home that could not be found in the retail establishment today. Feeling blessed and happy!... More

Just found out about this fabulous place! I wish I had known about it sooner. Bought some treasures for my new home that could not be found in the retail establishment today. Feeling blessed and happy! Less

There are many treasures here. It's always fun to go and see what you might find

The Guild Shop is filled with great finds. Wonderful volunteers, who have a love to help the elderly in need which is where the money raised is gifted and is in the mission statement of the Guild Shop. You can’t find more wonderful jewelry anywhere.... More

The Guild Shop is filled with great finds. Wonderful volunteers, who have a love to help the elderly in need which is where the money raised is gifted and is in the mission statement of the Guild Shop. You can’t find more wonderful jewelry anywhere. Less

Unique finds and fabulous customer service that you don’t get at many of the other charity shops in the area. These ladies are welcoming, helpful and fun to shop with! Their cookbook ROCKS too!... More

Unique finds and fabulous customer service that you don’t get at many of the other charity shops in the area. These ladies are welcoming, helpful and fun to shop with! Their cookbook ROCKS too! Less

They have beautiful clothes, furniture, rugs, kitchenware, jewelry. I highly recommend you visit their store! They support a worthy cause and the prices are outstanding!!! 5 star rating!!!... More

They have beautiful clothes, furniture, rugs, kitchenware, jewelry. I highly recommend you visit their store! They support a worthy cause and the prices are outstanding!!! 5 star rating!!! Less

Great place to shop and consign.

Oh, Guild Shop. So disappointed in your customer service. I was in yesterday and saw a lamp I wanted but it was a little more than I wanted to spend. I went home & talked to my husband about it & decided to buy it today. I called & the person answering the phone referred me to the furniture department. I left a message saying I was interested. A little later the person did call back. The phone on... More

Oh, Guild Shop. So disappointed in your customer service. I was in yesterday and saw a lamp I wanted but it was a little more than I wanted to spend. I went home & talked to my husband about it & decided to buy it today. I called & the person answering the phone referred me to the furniture department. I left a message saying I was interested. A little later the person did call back. The phone only rang 3xs then hung up before I could answer. There was no message left. I saw someone called & suspected it might be her so I called back & left another message but received no call back. I took the chance & drove over there. The lamp had just been sold & was being carried out the door. Can't tell you how disappointed I am. Less

Great stuff and a lot of it!

Fabulous finds everyday! Love all the smiles!

I Think is unique��

I could spend hours looking at the items they have. Great prices that go down the longer the item has been there. I look forward to returning here.

This shop is very well organized, and has great bargains! I always look forward to shopping there when I’m in Texas!!

It is a wonderful place to shop. They have a great staff, and also it is a great way to make extra money. All the funds go to a worthy cause.

A great place to shop and yu never know what kind of treasures yu find!!!

What a great place! And--the hats are fun to try on!! Thanks!

Regina, the Consignment Manager agreed to consign 3 beautiful, solid wood, custom handcrafted, wall units offered at The Guild Shop from a volunteer who donated countless hours of her own time to there. The volunteer and her family appreciate the time and effort Regina has put forth in offering to consign the furniture to help pay for the volunteer's medical expenses.... More

Regina, the Consignment Manager agreed to consign 3 beautiful, solid wood, custom handcrafted, wall units offered at The Guild Shop from a volunteer who donated countless hours of her own time to there. The volunteer and her family appreciate the time and effort Regina has put forth in offering to consign the furniture to help pay for the volunteer's medical expenses. Less

I have been shopping here when we are close to Houston for five years! This is a treasure hunt extraordinaire! Mostly I find lots of jewelry. But I have also walked away with hard to find gifts, couldn't resist artwork and an office chair.... More

I have been shopping here when we are close to Houston for five years! This is a treasure hunt extraordinaire! Mostly I find lots of jewelry. But I have also walked away with hard to find gifts, couldn't resist artwork and an office chair. Less

I loved the way they had the shop set up. Glass wear and china in one area, clothes in another, metal and wood in others. Very organized. Friendly and helpful staff. Next time I'm in town I'll make sure I visit.... More

I loved the way they had the shop set up. Glass wear and china in one area, clothes in another, metal and wood in others. Very organized. Friendly and helpful staff. Next time I'm in town I'll make sure I visit. Less

Bargains Galore would be an appropriate nickname for The Guild Shop! Love the store but the garage sale and I are in an amazing relationship! Enjoy buying beautiful clothes for me but also for others and have found so many beautiful gifts for others for special occasions and one of the really special effects, is that my money goes to help others, not for gain for a large conglomerate! Love, pra... More

Bargains Galore would be an appropriate nickname for The Guild Shop! Love the store but the garage sale and I are in an amazing relationship! Enjoy buying beautiful clothes for me but also for others and have found so many beautiful gifts for others for special occasions and one of the really special effects, is that my money goes to help others, not for gain for a large conglomerate! Love, prayers and blessings, Sue Less

I recently purchased accessories for my new office and have already received several compliments on my wooden chairs. The staff was helpful and friendly. When we returned for our items a few days letter, the pick up/loading process was a breeze for me. Thank you, Guild Shop!... More

I recently purchased accessories for my new office and have already received several compliments on my wooden chairs. The staff was helpful and friendly. When we returned for our items a few days letter, the pick up/loading process was a breeze for me. Thank you, Guild Shop! Less

I LOVE my new position as executive director of The Guild Shop. What a terrific place to be....the volunteers, consigners, and customers are the best. The treasures are unbelievable!! Our mission is to serve the elderly in need. We have been doing that since 1962. Come see me soon!!!... More

I LOVE my new position as executive director of The Guild Shop. What a terrific place to be....the volunteers, consigners, and customers are the best. The treasures are unbelievable!! Our mission is to serve the elderly in need. We have been doing that since 1962. Come see me soon!!! Less