Frankie is an amazing functional doctor! He's helped me Balance my hormones after giving birth to 4 children. I finally feel great and energetic. I recommend frankie to all of my friends and family!

Got all our vaccines updated. Frankie and his team is always there for us. They are personable and very up to date on the current evidence. If it were up to me all people would get there drugs and care here. Special shout out to Wendy who’s amazing too!

New to Edmonton and had such a great experience with Frankie and all the staff. So personal.

I was referred to this pharmacy by my naturopathic practitioner, as I was hoping to find some solutions for my health issues. Unfortunately, my experience was quite disappointing. When I first called to inquire about their services, I was put on hold for 20 minutes by a staff member who sounded very angry and frustrated. When I called back to ask about their functional medicine offerings as list... More

I was referred to this pharmacy by my naturopathic practitioner, as I was hoping to find some solutions for my health issues. Unfortunately, my experience was quite disappointing. When I first called to inquire about their services, I was put on hold for 20 minutes by a staff member who sounded very angry and frustrated. When I called back to ask about their functional medicine offerings as listed on their website, someone else answered and I learned that only one pharmacist, Dr. Frankie Ma, was responsible for this area, despite the website claiming there is a team of expert pharmacists. I was told Dr. Ma was available, but again, I was put on hold for another 30 minutes. This time someone answered the phone and said hello, hello, in a very crackly, screechy, muffled voice I couldn’t tell whether it was the reception or if that person was crying but then I got hung up on. After a few days, I decided to visit the pharmacy in person instead of calling as it came highly recommended by my doctor and lots of positive reviews of Dr Ma. However, I struggled to get into the parking lot and was majorly backed up from construction. When I called for assistance, I was again put on hold, this time very curtly and waited for 30 minutes. When someone finally answered I just got hung up on again. At this point I started to cry in my car. I felt compelled to share my experience because a friend of mine also had a similar ordeal. She also struggled to get through on the phone and was put on hold multiple times from different people and then simply forgotten. At some point she actually made it into the store, nobody acknowledged her and she had to wait 30 minutes just to ask a question even with lots of staff there. One white girl had her head down texting couldn’t even bother to look up. Website says team is dedicated to offering quick and friendly assistance expected better more personal service from a smaller store, it was one disappointment after another I couldn’t even get through on the phone or even make it into the store. Unprofessional and a complete joke to the medical field. Less

Frankie and staff are always professional and extremely helpful. My family and I are very lucky to have this level of care as a one stop shop for our health so close to home!

They were great! They explained what my medication was and how to take and answered all my questions.

Frankie is very dedicated to your health care needs, along with his great staff!

I’ve been with Frankie for over 30 years, no matter where I’ve moved—I always come back to his shop. The service is outstanding/excellent and at the end of each year, they print out receipts for my entire family’s taxes. All I can say is, “Wow!”

Frankie and the staff are very welcoming, supportive, and very knowledgeable. I recommend him to everyone on the west end.

Amazing customer service. Frankie goes above and beyond everytime

Amazing pharmacist! Caring, compassionate, and extremely knowledgeable about health and medicine. Thank you Frankie!

Knowledgeable, caring and always available - if this is important to you in a local pharmacist, then it's worth going to see Frankie at this Medicine Shoppe in the Meadowlark area. They can prescribe on site, and also carry various natural products. Anyone looking for vaccinations (especially those that are apprehensive about needles), should experience the patience and ease the staff takes with ... More

Knowledgeable, caring and always available - if this is important to you in a local pharmacist, then it's worth going to see Frankie at this Medicine Shoppe in the Meadowlark area. They can prescribe on site, and also carry various natural products. Anyone looking for vaccinations (especially those that are apprehensive about needles), should experience the patience and ease the staff takes with each person. Less

Professional, caring and Frankie listens to my concerns. All staff are friendly and kind! Great place!

The staff are very patient, helpful and knowledgeable. The store must be the biggest and most clean in Edmonton. I strongly recommend this place.

I had an excellent experience with Frankie. He is incredibly knowledgeable and took the time to get to know me, ensuring he could provide the best help possible. I’m so glad I was referred to him. His personalized approach made all the difference, and I highly recommend him to anyone looking for expert guidance!

Frankie and the whole crew are amazing

My Mom has been going to the medicine shoppe pharmacy for many years. Frankie and his team have always taken the extra time needed to give her the best care.

I first met Frankie in 2019/20. I was burned out and unwell. At the time I wasn’t too sure about his approach, but I rolled with it as I really needed some help. Great decision. Frankie got me back on a healthy track. Fast forward to Sept 2024, my workplace burned me out again in 2023 and well into 2024, I am very unwell and getting sicker as each day passes. With my blood work in tow, I we... More

I first met Frankie in 2019/20. I was burned out and unwell. At the time I wasn’t too sure about his approach, but I rolled with it as I really needed some help. Great decision. Frankie got me back on a healthy track. Fast forward to Sept 2024, my workplace burned me out again in 2023 and well into 2024, I am very unwell and getting sicker as each day passes. With my blood work in tow, I went to see Frankie again. Frankie spent a lot of time explaining my blood work results, how the human body works and provided a plan forward. I know my situation will take some time to get sorted, but in a short 2 week period, I feel like I’m not one breath away from pushing up daisies. Frankie fills a very much needed void in our healthcare system in that he’s able to connect the dots when many symptoms present and provides a path to wellness. Thank you. Less

Their willingness and eagerness to find a solution to better my health is unmatched.

I’ve been working with Frankie on various health issues. Frankie has taken a lot of time explaining various issues and remedies. He explains things and gives examples in an easy to understand manner. I have received more time, understanding and information from Frankie than I have received from doctors. I highly recommend Frankie.

Frankie and Wendy and everyone here are awesome. Never thought I'd rate a pharmacy, but this one is the best, most professional and efficient pharmacy I've ever used.

Best pharmacy in edmonton. Answers all my questions and provides wonderful service

Frankie and this Medicine Shoppe have been my life saver for years! They are always friendly and go above and beyond with their customer service. Now my son gets all his meds there too. Thank you for being an amazing neighborhood friendly pharmacy in a big city.

Friendly and efficient service. My go-to pharmacy.

Friendly and efficient. Highly recommend.

The best drug store I ever used for all my need the personal care from Frankie and all of the friendly staff. I been there for many years I have so much confidence of the owner and his staff.you Frankie.👍 Steve

In a day and age when customer care and service seem rare, Frankie and his staff have restored faith in it. It's one thing for a pharmacy to dispense meds your doctor prescribed, but it's another for a pharmacist to offer to be there for you as you start a new medication. Because we all know how hard it is to get back into doctors. By phone or text, Frankie is truly there for his customers.

I recently visited this pharmacy and was blown away by the service. The quickest and best experience by far and the staff are incredibly knowledgeable, friendly and thorough. I would recommend this pharmacy to everyone.

I am so happy I moved! Prompt with my needs and are able to adjust and help me whenever I need. Thanks to all the hardworking staff!

Been having stomach issues and received informative advice from Frankie. He is knowledgeable, helpful & friendly

Best Pharmacist's ever

Amazing Dr Frankie. Amazing pharmacist and naturopathic doctor. He thinks outside of the box, gets to the ROOT cause of your problems/symptoms and is so kind and caring. He has so many different things to offer and for his patients to try and will strive until you feel better. Can’t say enough good things about this place and this doc!!

Frankie has been an amazing health resource for our family. So grateful for his professionalism, knowledge and care.

Frankie is awesome!!!!! Medicine Shoppe is always helpful and great service 👍

Friendly, helpful, and quick services

Knowledgeable. Unbiased and naturally inclined advice

Frankie is one of most knowledgeable pharmacist i have come across. He really goes above and beyond to help his patients and spends time to explain the issue. He tries to help you improve your health not only medically but also functionally so patients can enjoy quality of Life. I recommend to get a consult from him for any needs one can be experiencing in regards to thier health.

Dr. Frankie is very knowledgeable and helpful. Highly recommend Dr. Frankie and the Medicine Shoppe!

Frankie is always super helpful and we appreciate how is helping us on our health journey! Highly recommend him!

Friendly, approachable staff

I'm an athletic male who was looking to better my body and mind threw functional medicine. I never tried functional medicine before. A colleague of mine recommended Frankie ma and explained what he does and how its help him tremendously. I've been working with Frankie alittle over a month and a half and already and it's amazing how much better I'm feeling. Highly recommend anyone looking to bett... More

I'm an athletic male who was looking to better my body and mind threw functional medicine. I never tried functional medicine before. A colleague of mine recommended Frankie ma and explained what he does and how its help him tremendously. I've been working with Frankie alittle over a month and a half and already and it's amazing how much better I'm feeling. Highly recommend anyone looking to better themselves, mentally or physically to try functional medicine. Jason R. Less

Frankie and Lizz are so helpful, knowledgeable, and nice people. I really appreciate them helping me out!

Good drugs

Medicine Shoppe Pharmacy is the go to place for all your health needs and questions. Frankie and his staff are extremely knowledgeable in every aspect of health and are always available to answer your questions. They have all helped me get my health back on track and I’m forever grateful for them. Thanks!!!

Super friendly and great service!

Great customer service and amazing knowledge of vitamins and supplements ! Thank you Frankie and team for your support through the years . Denis and Elena

Excellent Service.

I always recieved extremely helpful, informative and friendly service. Great team and highly recommend!

Amazing staff and service! Highly recommended for all your health and vaccination needs! Wendy and Frankie are superstars at injections - they’ll be sure you have all the information you need, and you won’t feel a thing! Lizz is super knowledgeable with everything available on the shelves, and more! Great selection for everything health/herbal related, including teas, collagen, coffees, creams, e... More

Amazing staff and service! Highly recommended for all your health and vaccination needs! Wendy and Frankie are superstars at injections - they’ll be sure you have all the information you need, and you won’t feel a thing! Lizz is super knowledgeable with everything available on the shelves, and more! Great selection for everything health/herbal related, including teas, collagen, coffees, creams, even fruit and veggie cleaning spray.. the list goes on! Less

I’m so glad a good friend encouraged me to book an appointment. My consultation and follow up with Frankie has been so refreshing. This is the first time in years I have felt heard about my concerns in a manner that aligns with my own views of taking a proactive and dynamic approach to health and wellness. Looking forward to continuing the journey!

Frankie and his team are fantastic!

Decent and quick service thanks

Vaccines civen cheerfully and on time.Medicines always available with good communication between the pharmacy and GP and us.

every time I needed travel vaccination, I went to see Frankie and the service is always great and it feels like your neighbourhood pharmacy with the attention and care you get here.

Frankie and his team are always very helpful, knowledgeable and super kind and professional for all our Pharmacy needs or questions!

Simply, THE BEST. If you’re looking for a pharmacy that cares about you as a patient, check out Frankie and his fantastic team. I don’t go any where else for my travel shots and meds!!

Frankie is always professional amd a helpful every time I need his advice, he was instrumental in my work during covid as well making sure he always squeezed me in for border crossing tests

Friendly and quick service.

My wife and I have dealt with Frankie Ma and his experienced staff for over 15 years getting all our shots, prescriptions and professional advice. I cannot think of a single time that we didn’t receive a courteous and warm welcome. I would best compare going to the Medicine shop as the same as stopping in to Cheers for a cold ... More

My wife and I have dealt with Frankie Ma and his experienced staff for over 15 years getting all our shots, prescriptions and professional advice. I cannot think of a single time that we didn’t receive a courteous and warm welcome. I would best compare going to the Medicine shop as the same as stopping in to Cheers for a cold one, everyone knows your name and treats you as a friend. Patrick and Tina Hanlon Less

Very perfect and prompt service!! Thanks

I had a very calming experience. Very friendly and willing to help

Frankie ,Wendy and staff are more than helpful. They're caring, friendly and the service is first-rate!

Always a great experience. Staff is always so friendly, I am also never afraid to ask them any questions :)

Service is very friendly and courteous

Medicine Shop Pharmacy is the only place that our family goes to for prescriptions . Frankie is so knowledgeable and personable, he is very friendly and so full of energy . We’re always passing his name on to neighbors and friends .

Frankie and the staff are always there for the customers. Courteous, cheerful and professional as can be. I live near the Meadowlark Medicine Shoppe and often drive by and smile and wave. We tell all our friends and others every chance we get. Frankie and the gang can be there for you too!

Prompt Service and great advice from Frankie. He goes well behind explaining things from any pharmacy we ever dealt with before. Always friendly staff and the store is clean.

Frankie was extremely knowledgeable and helpful. A great experience all around.

I have always found Frankie and his staff to be extremely welcoming and helpful. You won’t get the “big store” experience, but rather one that is personal, warm and receptive.

Great experience working with this team

They have been my family's pharmacist for over 20 years. I always reccomend them to friends if anyone is looking for an easy, quick, and friendly pharmacy that has your best interest at heart. Incredible staff!

We are very happy that we found Frankie & staff @ The Medicine Shoppe Meadowlark west end location, he is very knowledgeable, professional and friendly. We always refer him to everybody. He has helped us with all our travelling vaccinations also including Covid and all other prescriptions when needed. Many Thanks.... from David & Gina

This is by far the BEST pharmacy I have been to. They are so friendly, helpful and knowledgeable. I respect their healthy approach to health. I highly recommend their service.

Great service

"Exceptional service, knowledgeable staff, and a wide range of quality medicines. This pharmacy consistently exceeds expectations. Highly recommend!" Frankie ma will take of you way better than Alberta health services.

Friendly, attentive and a great Pillar in the Community.

.The Medicine Shoppe Pharmacy, across from Meadowlark deserves a 5+++ rating. With every visit our medication has been ready, if you require advise from the staff they are always available and ready to help.

Staff is friendly and very professional. They take time to ensure you know everything about the product you are purchasing. They know us.

Frankie and his staff call me by name and go above and beyond spending time to look at what the best fit for medications my body needs. Caring, kind and professional are words that describe this pharmacy. I have recommended Frankie to many and every one of them, including myself, has been thankful to find a prescribing pharmacist that makes a difference.

Very kind and understanding staff. Extremely professional and efficient staff. Very quick turnaround on getting prescription filled. Frankie and staff go out of their way to make sure you as a customer are completely satisfied!!

People are very friendly here service is excellent! Definitely recommend making this your primary pharmacist! Spencer Schumacher

Always there to answer questions and they keep good records of my medical history and immunizations. Also Frankie tells me if the medication a doctor has prescribed for me has anything related to codeine or morphine as I am allergic to both. I trust him with everything medical.

Awesome place with awesome staff. Helps with all of my family’s health care needs

You always feel welcomed by the owner. This place looks bright, open, and nice. I got my shot, not painful at all.

Great service and informative. Carries more selective, relevant products without all the junk.

It's always a pleasure to deal with Frankie and the ladies for all our pharmaceutical needs.

Frankie is great. He is always ready to answer questions and provide advice on drugs and vitamins to optimize a balance of health and wellness

The service is great. The pharmacist is very knowledgeable and will take the time to explain how the medication works and how to use it. The assistants are very helpful and they are really nice to customers. No complaints.

Great service very friendly staff

Very friendly and helpful staff

Frankie and staff are absolutely amazing. My family has been going to meadowlark pharmacy for over 15 years. Frankie goes above and beyond in ensuring that we are taken care of. The staff is always very friendly, take the time to go over your prescriptions thoroughly, answer all of your questions, and get to know you personally. My parents are seniors with some complex needs. It's reassuring to k... More

Frankie and staff are absolutely amazing. My family has been going to meadowlark pharmacy for over 15 years. Frankie goes above and beyond in ensuring that we are taken care of. The staff is always very friendly, take the time to go over your prescriptions thoroughly, answer all of your questions, and get to know you personally. My parents are seniors with some complex needs. It's reassuring to know that they are being taken care of by such a positive, friendly, and caring staff who greets them by name and know exactly what they need. Less

Always a good experience when my wife and I cone in

Frankie Mah is knowledgeable, helpful and an excellent resource for me. I trust him completely…. And have for many years.

Fast and thoughtful service!

Excellent customer service and such knowledgeable staff. Frankie Ma is one of the best pharmacists I have ever met. He is a prescribing pharmacist and I totally trust his recommendations. My daughter had a post nasal drip issue a while ago and he prescribed a nasal spray for her which worked great. We had an appointment with her physician last week for the same issue and I mentioned the spray F... More

Excellent customer service and such knowledgeable staff. Frankie Ma is one of the best pharmacists I have ever met. He is a prescribing pharmacist and I totally trust his recommendations. My daughter had a post nasal drip issue a while ago and he prescribed a nasal spray for her which worked great. We had an appointment with her physician last week for the same issue and I mentioned the spray Frankie prescribed before and he looked it up and was so impressed with Frankie’s decision. He said he would not of have thought of it and really wanted her to continue taking it. They offer delivery if you can’t make it. Never have to wait too long either. I highly recommend this pharmacy. Less