Please do not rent from this host for an AirBNB!!!! A couple of my friends and I booked this AirBNB back in November for the Feb 20-23. We are all Military and federal employees. The President of the United States issued a directive banning all federal employees from personal travels to Columbia in January. We contacted Two Travel to inform them of the U.S. President’s directive to get our deposit back and they said no and we canceled a MONTH before the trip! Bad business! Less

Horrible experience, due to the changes in the United States, we had to cancel our trip to Colombia and even with 2-3 weeks in advance, this place won’t give us the deposit back, don’t do business with this company as they will not be professionals about it Less

Made a reservation for a group of 10 through travel agent. Had to cancel due to work. The company had almost 15 days to re-rent the property and would not return my deposit of $2500. No clear refund policy listed on website. Terrible experience. Trying to see they will honor the deposit if we can change dates! No polices were written anywhere! Owner will not honor deposit if dates are changed. I was also threatened to get banned from Cartagena rentals because of this review! Less

La casa esta bien ubicada y sobre todo en buen estado, el personal que trabaja ahí es super respetuoso y amable. El personal de seguridad Armando es super amable y profesional. Te recomiendo sin dudarlo a mi entorno. Less

Thank you to the entire Two Travel team for making my 40th birthday in Medellin an amazing trip. We visited with a group of 14 and the trip was seamless (completely - no hiccups at all) as a result of Dani and the rest of the team. Everyone in the group agreed. Great recommendations, great responsiveness - we will absolutely use Two Travel for any trips to one of their covered cities again. Less

We had a group of 23 people for a trip down to Medellin and the Two Travel group were absolutely amazing. They planned all our tours, reservations, transportation, groceries and anything else we needed. Daniela and Ray went above and beyond to make sure every one in our large group was satisfied. I will use this group anytime I plan to travel in their service areas! Less

Two Travel was absolutely fantastic. We had a large group of 23 people on our trip and they were extremely helpful and accommodating. They were the reason for our successful trip and I highly recommend them to anyone traveling in the cities they offer. Special thanks to Daniela and Ray and the rest of the team who were on top of everything months in advance till the end of our trip. Less

We were planning a vacation in Colombia and enlisted the services of Two Travel. From finding us a house to stay in to arranging our restaurants, day trips and food for our house. They took care of it all and they were great. Thank you Ray and team!! Less

I recently visited Mexico City with a group of friends to celebrate my birthday and using Two Travel was the best decision we made for our trip. From start to finish, their service was absolutely impeccable. The team was incredibly attentive, always responding quickly to any request or question we had, no matter how last-minute. What stood out the most was their flexibility and thoughtfulness. They seamlessly accommodated changes when plans had to be canceled or adjusted, making what could have been stressful situations completely stress-free. Their attention to detail and personalized recommendations truly made our trip unforgettable. Thanks to Two Travel, we were able to fully relax and enjoy our time in Mexico City without worrying about a thing. I’m already planning to use their services again for my next trip to Medellín! If you’re looking for a concierge service that goes above and beyond, look no further than Two Travel! Less

Two Travel made our vacation special. Giulia and Ariane put together an amazing itinerary for our group. Their choices of both activities and dining were great for the adults and our young children. They went above and beyond in making sure that transportation, reservations and communication were smooth and easy for 4 adults with small amounts of Spanish language skill. Their pricing was also extremely reasonable and we felt like we received a great value for their services. I would recommend Two Travel (and already have!) to anyone visiting Mexico City. They will not disappoint! Less

We’ve had the pleasure of using Two Travel for our trips twice now—first in Colombia and most recently in Mexico—and they have been absolutely incredible both times. They organized our entire trip flawlessly, offering excellent recommendations and giving us plenty of options to suit our preferences. The team is not only professional but also an absolute delight to work with. They truly go above and beyond to ensure a seamless and memorable experience. We’ll definitely be using them again for future travels. Highly recommend them to anyone looking for top-notch trip planning and personalized service! Less

We had a great experience with Two Travel. They were really organized, were able to pivot with our changing schedule and made our trip to Mexico City sooooo much better. Without them I am not sure what we would have done. We give them 5 stars only because 6 was not an option! Less

Absolutely amazing service by Caro and Junior! Whatever we needed, they were there for. They planned absolutely amazing days for us. And came in clutch when we needed last minute reservations. Or a change to our itinerary. If you don’t use this service you’re absolutely making a mistake! Less

Excelente atención de cada uno de las personas de Two Travel. El viaje fue una despedida de solteros y cada detalle está cubierto. 10/10 lo recomiendo ampliamente. Less

Went to CDMX for a bachelor party with 15 guys. Two Travel made our trip incredible from start to finish. Ray and his team are world class. The value in what they provide is unmatched. Less

Recently travelled to Mexico City and Two Travel took care of everything!! Such an organized operation with their itineraries and communication! Would recommend and use them for any location they are in! Thanks again! Less

I’d like to commend Giulia and Jonathan for exceptional service. Constantly communicating, going above and beyond to get particular candles we needed, even estimating the time we would receive them The roof top bars, restaurants suggested were exceptional. Also the daytime activities planned to the T. Absolutely amazing. Well done Two Travel and for making everything so enjoyable. well done Less

Great level of service and attention to detail. Our trip to Mexico City was unforgettable thanks to Two Travel. From transportation arrangements, to booking events, dinners, and experiences... Two Travel's support and professionalism was spot-on! Definitely recommend and will use their services and properties in the future. Less

Two Travel was extremely professional and accommodating. The planned events covered a good amount of Mexico City’s culture in the amount of time we had. Highly recommend Two Travel’s concierge services and will be using them for any future travel to the area. Less

I recently used Two Travel to plan a 40th birthday trip for a friend, and they absolutely exceeded our expectations! Every detail was perfectly arranged, from accommodations to activities, and the entire experience was seamless and stress-free. Every single team member we interacted with was top-notch, incredibly professional, and genuinely invested in making our trip a success. Their attention to detail and personalized care made this celebration truly unforgettable. I can’t recommend them enough for anyone looking for a perfectly curated trip! Less

Ray and his team were absolutely fantastic. They helped us navigate Mexico city's cultural, culinary and cultural scene. They were responsive, prompt and very accommodating at all times. Highly recommend! Less

Two travel is the best. I have used them to help plan 3 trips and each time they exceed expectations. Would highly recommend them for all your trips, especially bachelor parties Less

I had a great experience with Two Travel for my friend’s bachelor party in Cartagena. Ray and the pre-trip planning team made everything easy, and the recommendations / suggestions ended up being perfect for what were looking for. And the on-the-ground concierge was very convenient for restocking our villa / etc. Shout out to Carolina who was especially helpful throughout. Would highly recommend to anyone looking for a concierge/agency! Less

Thank you for everything! Great for large groups and assisting with planning. Extremely responsive and on top of everything - not once did we have to worry about anything. Highly recommend when traveling to Mexico! Less

Thank you for an amazing experience with Two Travel Airbnb. Julian and the team were incredibly helpful throughout the entire trip. They were friendly, understanding, and ensured our place was spotless and secure, making us feel right at home. Be sure to tip the staff generously—they work hard to make your stay comfortable. If I'm ever in Mexico City or Colombia again, I’ll definitely book through Two Travel. Also, if you have any issues with the boat or excursions, contact Julian immediately—he’ll take care of everything. Less

I had an absolutely incredible experience with Two Travel during my bachelor party in Cartagena! From start to finish, Ray and his team exceeded all our expectations.They handled everything with professionalism, efficiency, and a genuine enthusiasm to make sure our trip was unforgettable. They curated perfect activities and exclusive experiences, from luxury transportation, ATVing, boating, and to the best nightlife spots and restaurants in the city. The attention to detail was unmatched. The team was always available, responsive, and ready to assist with any need, big or small. They really took the stress out of planning, allowing us to fully enjoy the celebration. If you’re looking for top-tier concierge services in Cartagena, I highly recommend Two Travel. They truly made the trip an unforgettable experience! Less

I had the greatest experience in Medellin Colombia. I felt supported throughout my whole trip. I went as a solo traveler, felt safe and most importantly I had fun. I definitely would recommend Two travel to anyone thinking of a trip but not sure what to do or where to go, they will give you a full itinerary and continue to tailor it to your liking. Less

This team was incredible! Everything from their planning to attention to detail to quick response times made this trip exceptional. We had great staff that made us feel safe and did a wonderful job of taking care of us. Their recommendations were also great and we appreciated their flexibility with adjusting our itinerary for last minute changes. Colombia was an amazing experience thanks to Two Travel and we will def be using them again next time! Less

We had a great time using Two Travel. They were incredibly quick to respond and all of their recommendations were outstanding. I’d highly suggest using them for your next trip to one of their destinations Less

Nataly and her wonderful team made our experience in Mexico City amazing! She truly went out of her way to organize dinners, activities and were able to help with any issues we had along the way. Thank you Nataly! Less

Two Travel was second to none. The concierge experience was truly incredibly and made the trip. All staff was nice and accomodating. Would recommend to anyone looking to visit Cartagena. Less

The whole two travel team is incredible! Their planning, communication, attention to detail, and general determination to ensure my bachelor group had a good time in Cartagena made us feel at peace. They provided great recommendations and took care of all the bookings and last minute changes we asked for on our itinerary. Will definitely be using them again! Less

Two Travel made planning so stress-free for our party of 12. Every detail regarding events, meals, excursions, chefs, and transportation was coordinated on our behalf. All we had to do is show up and enjoy ourselves. Definitely recommend the team for all your travel needs! Less

We came to celebrate my cousins bachelorette, and it couldn’t have gone more perfectly. We had the most incredible experience and are very grateful for your team! You truly made everything so smooth and easy. I highly recommend this team for any trips to the area. We had an unforgettable experience that we’ll cherish forever. Thanks so so much, your services and support is unmatched! Less

Would highly recommend Two Travel to anyone looking to plan a trip in Cartagena. Just used them for a bachelorette party for 9 people. They offered trustworthy recommendations, helped to make all logistics seamless, and elevated our experience to the next level with all of the thoughtful touches on the ground that I wouldn’t have been able to handle on my own. There’s a whole staff of super sweet and organized people who are willing to help almost around the clock and answer/get things done in no time. They made us feel welcome and at ease with everything we could possibly need. Would use again in any of their other locations! Less

Two Travel was hands down amazing! The entire team took care of all our needs effectively and efficiently. They made sure all our group’s reservations and activities were booked on time and were easily able to make last minute changes when needed. Would highly recommend using their services. Less

Our private boat tour ended early per captains discretion. And they refused to give us a portion of the money back. When we brought up how infair the situation was. We also asked to change date due to weather concerns and they stated they would talk to the boat and it wouldnt be a problem. Well it was an issue when we got on the boat. Bluetooth also didnt work like they quotes us. Also boat company said no one from two travels contacted them with our concerns about the weather. They kind of ghosted us after experience. We went with this company believing we would be taken care of. I paid for 8 hours on a boat and only recieved 5 hours. My main issue. Less

Little time to plan and vague ideas on what to do? Two Travel is for sure the answer to that problem! We recently went to Cartagena for a bachelor party and they were able to help with the planning, payments and booking of restaurants and night activities with no problem. The whole team is super supportive and are available literally almost 24/7 making it super convenient for solving any type of problems/requests. Highly recommend to plan your next trip with Two Travel specially when traveling with large groups, 5 stars well deserved! Less

Great service! The experience wouldn't be the same without all their concierge support. They really took it to another level. Thanks you team! You are the best. Less

We used Two Travel to coordinate and advise for what was our first visit to Colombia. It's ideal as they have teams on the ground in both Cartanega and Medellin. They were INCREDIBLE!!!! Before we left the UK we had a coordination call with our initial plans. They have a web based itinerary that can be changed as needed. The lead concierges in both cities, Carolina and Jonathan met with us on our arrival and also stopped by for our departures. One of the most incredible things they donisnset up a WhatsApp group with their whole team. If you have a question it's answered almost instantly by one of the team. They are partnered with some excellent guides (especially Gaston in Medellin!) and also make the BEST dining recommendations. They are able to make on the spot reservations and alter things to meet your needs. Every morning you get a WhatsApp message reminding you of your plans for the day. Honestly this such good value for the 5* service you get. Would recommend them 100 percent. Thanks Ray and the whole team. You were all outstanding Less

Two Travel planned a bachelor party in Mexico City for us. They secured reservations at top restaurants, bars, and clubs, helped organize daytime activities tailored to our interests, and provided excellent recommendations for exploring the city. Everything was planned down to the last detail. Everyone in our group had an amazing time, thanks to Ray and Nataly. Highly recommend their service and we would use them again ! Less

Finding a concerige service in the digital age is hard. The Two Travel team was nothing but professional and accommodating in every single way. They ensure you don't get baited and switched. Need a reso? Check. Need some medicine? Check. Anything you need they are at service They made the trip so easy. We had 13 humans to move around and plan for. Anything you need they had. Super transparent and every single staff member was amazing and hospitable. 11/10 would recconmend. Special shout out to Junior and Yosayro. Two of the hardest working guys on the team. Specifically for always coming with the biggest smiles no matter the request! Less

The Two Travel team is the only team I would book with for trips to Cartegena, Colombia. Everyone is so responsive, kind, and helpful. When you go on vacation, you want to FEEL like you're on vacation and the Two Travel team is so helpful in curating that experience for you! Thank you to Carolina, Diana, Karen, Xilene, Jonathan, Yosayro, Junior, and Ray for making our trip such a memorable one! Less

10/10 experience. Nataly, Ray, Jonathan, and team made sure we were set up in Mexico City. They handled end to end logistics for a 15+ person group trip. Their service was timely and detailed. I highly recommend using Two Travel! Less

Had a great experience with Two Travel. Thank you to Ray and team. Very organized and responsive. They took the guess work out of our trip and were very helpful with recommendations. Amazing first time in Colombia. Hope to come back again one day. Less

I wanted to plan a bachelorette without the headache, and Two Travel really delivered! They made every step of the process easy, from planning the itinerary, finding an Airbnb for 8, coordinating our group every day during the trip and accommodating us when someone couldn’t come last minute. Jonathan and Ray were so flexible, and the tours/activities we booked had amazing guides. We had such a great time learning about the history and culture of Medellín. I’d highly recommend them to anyone I know traveling to Colombia or Mexico City! Less

Such a great experience in Medellin! The team was so helpful at all hours of the day, with the smallest requests! It really was the smoothest experience ever! Less

Two Travel was absolutely amazing and we had a wonderful trip to Colombia using their services. The activities they picked for us were very fun and always had the friendliest guides/staff. The restaurants they recommended were EXCELLENT - we had some of the best food ever during our trip. From beginning to the end they made everything easy for us and were extremely responsive. Highly recommend! Less

Had an amazing experience at one of their Airbnb‘s in Cartagena. It was set up with a very friendly security guard and a lovely cook and cleaner, we couldn’t have asked for anything more. Two travel was professional courteous, and they had great communication which made our check-in and check out a breeze. We would definitely work with them again in the future. Less

Mexico city: Nataly, Ray, and team are rockstars. They ensured a perfect experience. From preplanning, connections at top spots, to small convenience needs they do it all. Take the unknown out of your planning and stick with this team to ensure a seamless experience. Less

Everyone was great to work with and the on-site service was great since we changed plans a few times which they were able to easily handle for us. Also the grocery delivery service was super convenient for our large group. Ray and Nataly were a pleasure to work with Less

Incredible experience for a friends bachelor party. They took care of everything, got us whatever we needed/requested and planned an amazing trip. Carolina and the team went above and beyond! Thanks again! Less

Our group used Two Travel for our recent trip to Colombia. Made our entire trip convenient and took care of the logistics with precision. Communication was active and responsive , everyone we dealt with were courteous and professional. Highly recommended and we hope to work with again soon ! Less

Amazing Concierge service! I used Two Travel for my bachelor party in Colombia. They were absolutely phenomenal. Got referred to Ray from a friend. Ray set me up with his local crew Jonathan and a few other guys. Anytime we needed anything they were just a phone call or message away. Really made the trip stress free. Would highly recommend them Less

Couldn't ask for a better experience or more world class service. Everything went according to plan and the team accommodated changes at lightning speed. Absolutely amazing time going with Two Travels. You rock Ray, Carolina, Junior, Jonathan, Xilene, Karen, Yosayro. Thank you. Trip of a lifetime!! Less

The Two Travel team was so incredible and our trip to Cartagena would have absolutely not been the same without them. They were indispensable during the planning process and once we arrived, they quickly took care of all additional asks that we sent their way (at all hours) - and there were quite a few of them. It takes a lot of patience and effort to wrangle a group as big as ours and they did it perfectly. Thank you so much, Two Travel! Less

Amazing concierge service and super kind staff!! Very attentive 24/7 and provided great security who knew all 35 faces of our group and made us feel secure. Would recommend 10/10 Less

Absolutely phenomenal concierge service! From dusk till dawn, and even into the middle of the night, they were an indispensable part of our trip. Their attentiveness and dedication to ensuring every detail was seamlessly coordinated for our insanely large group was beyond impressive. They were always there for us, making sure our needs were met with patience and efficiency. Our trip wouldn't have been the same without them. Highly recommend! Less

The best concierge service one could ask for! Not only were they incredibly nice, communicative, and professional in all of their interactions, but they were incredibly attentive at all hours of the trip and were unbelievably accommodating to all of our needs as they arose. We felt secure and safe across our entire time through their services, and it’s something I would recommend to any and all friends and family. Thanks Ray and team for such an unforgettable experience! Shoutout Flor for being God’s pure gift to this Earth! Less

An absolute dream to work with. Being a part of such a large group (35) in the country for the first time, we always felt safe, taken care of, and were flexible at any last minute requests, questions or concerns we had before and during our trip - sometimes at all hours. Would recommend to anyone traveling down and hope to see these guys again on another trip of ours in the future. Much gratitude to all involved. Less

These guys were incredible. They made us feel safe and really made our trip enjoyable. Not to mention there was a few times we needed them at unreasonable hours and they still had someone helping us in our time of need. I highly recommend using them as a concierge service to make sure your trip goes smoothly. Less

We used Two Travel for a birthday trip to Mexico City this past weekend. Similar to all the other 5 ⭐ reviews, I have nothing but praise. They managed everything starting with the planning stage - restaurant options, reservations, transportation, groceries, events and suggestions, ticketing, etc. During the trip, they were a 24/7 concierge there to help at a moments notice. Anything we needed they were there to assist. The owner, Ray, was very involved and extremely responsive. Our planner, Nataly, was always available and on top of what the day held for us. She too would reply almost immediately. Truly a great company! Less

Buena atención de parte del equipo de Two Travel, siempre atentos de nuestras nececidades y a dispocisión de resolver cualquier situación que se requiriera. Less

We engaged Two Travel services to book all our tours, restaurant reservations and transportation needs while in Cartagena, Colombia. They delivered superb customer service, were attentive to our needs and were available to answer or questions and emails 24/7. Two Travel helped to make our vacation so enjoyable. It was a pleasure working with the Team at Two Travel. Less

We used Two Travel to help us with our trip to Cartagena and Baru. They did an exceptional job. Everyone on their team was very helpful, especially Ray and Caro. Everything worked as it was supposed, no mix-ups or misunderstandings. We had a relatively small group but were treated like we were the ONLY group they were working with. In addition to helping us plan and execute our itinerary, we were getting daily "check-ins" if we needed anything else. We kind of missed that daily interaction with the team after we got back to US. We were very happy with their prompt, professional, friendly, and thoughtful service. We'll use them again in the future. Less

Simply put. If you don’t use Two Travel, you are settling for 2nd. They were on top of everything and made this stress free as possible. Had a group of 6 guys and we were given as much attention as possible. Less

Our large group used Two Travel to help us with our recent stay in Cartagena. Not only was everything planned out great, they were available almost 24/7 to help us with changes and questions. It really made being in a foreign country comfortable! Less

Two travel was super helpful with planning our recent trip to Colombia. Everything was taken care of and we didn’t have to worry about a single thing during our stay. Would definitely use again Less

Natalie made our group EO trip to Mexico City amazing ! She was super responsive, extremely knowledgeable, had great recommendations, and went above and beyond on all fronts. Everything from restaurants, museums, food tours, mezcal tasting and shopping were on point.. Thank you !! Less

Two Travel is the best travel agency to use if you are seeking a luxury experience. Ray and his team were amazingly helpful. Everything was set up exactly how they said it would and when we asked for adjustments to be made they were very attentive. My friends and I went there for a bachelor party and the concierge service was so helpful in arranging our outtings, food, drinks, excursions, tours. Snacks and drinks for the house. Literally ANYTHING and everything you need, you can ask their team and they will get it done. Anytime I need to travel to areas that they service, I will use them again. Less

I would say overall the team did great with accommodating us. Communication was always on point and the two travel team does good. The only issue I had really was the villa. Casa Pulato. The floors had blood stains. The water from the shower was barely running, there was no water pressure. The fan in the main room ended up catching sparks and It was raining sparks on us. When our security witnessed what happened he called maintenance. The maintenance guy came in turned the fan on for 30 seconds and walked out without saying a word to me or my security. This was extremely unprofessional. Then for the rest of the trip we never turned the fan on which was much needed because the room was outside and It was very hot everyday. Less

Two Travel was simply AMAZING to work with. I would highly recommend them and will certainly use them again in the future. Ray and his team are very professional, genuinely helpful and incredibly responsive. Carolina was my point of contact but the entire team was just fantastic. We were a group of 7 traveling to Cartagena over New Year’s for my mother’s 80th birthday and I was struggling with organizing the trip on my own. Ray is team provided helpful recommendations from activities to restaurants and bars to special NYE venues. More importantly they have the contacts to get you reservations and good tables at the venues especially during peak seasons. When we were running late at dinner due to peak season delays, they coordinated with the after dinner bars and let the bars know we were delayed. They assisted us with everything, including arranging for all transportation, renting a private boat with a captain and assistant, arranging for island tours with horse back riding, a private salsa lesson, massages at our villa, and on our last night arranging for a private chef dinner at our villa for my mother’s 80th birthday. Junior from Two Travel came to the villa with a birthday cake complete with candles and decorated with balloons! On a daily basis, they brought us our food to the villa, beverages, including liquor, and anything else we needed. They kept in constant contact by giving us a daily itinerary and checking in on us to make sure we were doing OK and didn’t need anything else. Two Travel made our Cartagena experience a very special one. Their local knowledge, contacts, professionalism, and willingness to assist us were unmatched. Thank you Two Travel team for an amazing vacation. Less