based on 162 reviews
I had a great experience at Urgent CBD in Richardson, TX! Their staff was incredibly helpful, they had a wide selection of high-quality items, and their prices were very reasonable. I definitely recommend Urgent CBD for anyone looking for top-notch CBD products in DFW.
Someone stole my credit card . And unfortunately they used at this location. Fot $102 without asking them for an ID . What an unprofessional person to do . This . Wish you good luck . By the way it was a homeless . Hhh
Absolutely love the place!!! Pops is hella cool and educated us a lot on hookah and the correct coals to use!
Matt well very helpful in helping us with hookah spare parts and accessories very nice as well, I’ll be coming back for all my hookah needs!
The Overall Experience: A Must-Visit Destination for Hookah Enthusiasts
Matt is the guy to see! Definitely coming back great prices great customer service
Aj is cool man me & my wife so happy bc he’s help and he’s big smile
Good service and good manors on point and AJ knows his stuff
Rick helped me out, really nice service. Great products, convenient location and hours. Would definitely come back and recommend to friends!! 11/10 :)
Great hospitality and a huge variety of options!!!!!!!
Great shop has alot of stuff
Friendly and very helpful. AJ is your guy!
It was my first time coming in to this shop, Aj and Jose were welcoming and very helpful. I would definitely come back!
Best quality babe. Nice customer service thank Aj and Rick
Thank Aj! Man he is outstanding!! 💪🏾
One stop shop! Best hookah supplies shop. By far best prices and best hookah flavors.
The best in town
My wife & I were buying jewelry next door. We walked in this place for a look. They have a great hookah selection. This has to be the most elegant smoke shop in town. On the way out we spotted this Mediterranean set on display & my wife fell in love with it. Anyhow we purchased it & the owner was nice enough to give us a discount on it. Will definitely be back for more!
Beautiful location and shop. everything is clean and great prices! Will definitely be coming back!🖤
Awesome products & people!
Best Hookah and vale place I ever went..
Came in today for a glass piece, gentlemen working was very welcoming and knowledgeable. Favorite part was the free candy bowl!
Very helpful staff.
Really nice place
Great customer service! Fav spot
Best smoke shop for all your essentials from wraps , wax , glass , delta , cbd and even hookah!! These guys have great customer service and high quality stuff. Safe to say I found my new go to place highly recommend anyone to come check them out. Shout out to Jose for all the knowledge ✌🏼
This place is awesome. The store is clean, cool employees that know their stuff, and pretty much everything you need when it comes to smoke. If you ever have questions call up and they will be happy to help you out. Mohammed at the front desk will help you out and point you in the right direction.
Great company!! Very helpful especially if you’re new to smoking hookah❤️
Get all my vapes from here great service as well
best services the staff is very friendly and ya i strongly recommend this place one stop for all your hookah needs, keep it up guys appriciate your work
Great customer service! Chill environment.
Pretty good and convenient, staff is friendly and helpful
Everyone was wonderful here and great help will be back!
Great service and selection!
Really nice shop with good selection and the staff there are friendly
The people upfront are very helpful and sweet ,I highly recommend this place for everyone.
Jose was super helpful and knowledgeable about everything in the store!! Huge shisha selection too!!
The only place i come for my hookah supplies!!! The best superrr affordable
Quality was good but price was sky rocket I bought same amount of CBD oil south Dallas for $40 here was $125!!
5 stars‼️ Great selection
Very knowledgeable! Competitive pricing!
If you’re looking for a 5 start shopping experience, don’t go anywhere else. Owner and employees will go above and beyond to make sure you are taken care of.
Super nice shop, very kind people were able to help us super late
This is definitely one of the nicest, most stocked smoke shops I've seen out here. They have a wide variety of quality product. The first couple of times, I came in with many questions, all of which the staff were more than happy to answer for me. Muzhar is super helpful and very straightforward. Great customer service all around, and very nice people (: This place has quickly become my go-to smo...
This is definitely one of the nicest, most stocked smoke shops I've seen out here. They have a wide variety of quality product. The first couple of times, I came in with many questions, all of which the staff were more than happy to answer for me. Muzhar is super helpful and very straightforward. Great customer service all around, and very nice people (: This place has quickly become my go-to smoke shop.
i just turned 21! went into this shop for some edibles and was really happy about how nicely i was treated. jose helped me find what i needed. when i walked in there it looked real nice with all the smoking essentials you could thing of. def will be coming back.
Great customer service and products! Shout out to Jose for the assistance!
Moe was super helpful and very friendly
Came to urgent cbd today and had an amazing experience. Jose was very informative about the product and helped me choose out some really great products of theirs. I especially enjoyed their variety pens and and trays!
They were so helpful and customer friendly.
Mone & Randa are the best! Got me right today an for the future!
Awesome location! Moe and Randa are so knowledgeable and have everything you can think of from a smoke shop! Will be back!
Amazing experience!i bought my first hookah and I’m loving it Good prices and deals Friendly and informative staff( thank you moe) Plus they have anything you need when it comes to cbd and delta 8 products! Best smoke shop I’ve been in so far
it was a great experience and the glass is amazing i definitely recommend this store to be your go to store
This place is the real deal. Got everything I needed. Highly recommend
Very professional and clean shop way better than sparks next door
By far the best snd biggest hookah supply store in DFW. Amazing customer service and informational staff i have ever met. Thank you Urgent CBD
Very nice store. Moe has great customer service
Very wonderful place for all your hookah needs
The staff here is incredibly courteous, and this is one of the cleanest and most stocked smoke shop I have ever visited, they had everything i needed plus those hard to find items in a wide assortment, definitely come by if you’re in the area, a North Dallas ESSENTIAL.
One of the nicer smoke shops around! Staff is very nice and friendly. Great selection and nice decor. Good place to get any smoke supplies or CBD
My experience at Urgent CBD was of the highest quality around town. Jose was very knowledgeable about every product in the store. Its best to do your own research before making a final decision but I have no doubt any of the other workers are just as knowledgeable. All of their products are of the highest quality and some of the most extremely competitive prices around town. You cant beat it! HIG...
My experience at Urgent CBD was of the highest quality around town. Jose was very knowledgeable about every product in the store. Its best to do your own research before making a final decision but I have no doubt any of the other workers are just as knowledgeable. All of their products are of the highest quality and some of the most extremely competitive prices around town. You cant beat it! HIGHLY RECOMMEND!
Best place ever 🔥🔥 thanks Aj
It’s really nice people, I like how they deal with me as A consumer , Very friendly clean place very nice stuff I like how they running the business as a family, Very high-quality materials and very high-quality CBD
This place is fantastic. Me and my girlfriend stopped to just look and found wonders! Thanks for the experience!
Excellent experience! The place is gorgeous!
They gave me a pack of gummies when my pen stopped working. Both men there tried their best to fix it and went the extra mile. Nice people to shop with
Good place, trust them !
Jose helped me out to pick the best CBD oil for my circumstances! He sure knows how to win customers over, I will definitely be back for all my other needs like hookah and vapes! Literally the best customer service! I recommend everyone if they have any questions with cbd or anything else in that niche to come here, great safe space where they genuinely care about what the customer needs rather t...
Jose helped me out to pick the best CBD oil for my circumstances! He sure knows how to win customers over, I will definitely be back for all my other needs like hookah and vapes! Literally the best customer service! I recommend everyone if they have any questions with cbd or anything else in that niche to come here, great safe space where they genuinely care about what the customer needs rather than telling the customer what we want to hear and close a sale! Great environment too!! I’ll give it 10 stars if I can!
I love his place I always feel like family….and they have amazing prices
Very helpful and informative staff :)
Beat store in Richardson 🧘🏽♀️
This place rocks!! And has everything your looking for. Ask for Jose he's super helpful!!
Awesome shop! Great products
They have everything for hookah Great customer services from mr mazhar
Great store since day one got a lot of help with a vape very patient when I could not decide break down all the info for you. Went back next day for a hookah by the way they have really nice designs.😏😏😏
I liked the store but I’m disappointed with my experience. I bought an expensive vape thinking I’d save money since it’s chargeable, and juice was leaking. I turned around and told them it was leaky/faulty. Every place I’ve been to switches it out and they were hesitant on doing so. They said to give it more time and it’s been less than a week and it already blinked, barely pulled and has been li...
I liked the store but I’m disappointed with my experience. I bought an expensive vape thinking I’d save money since it’s chargeable, and juice was leaking. I turned around and told them it was leaky/faulty. Every place I’ve been to switches it out and they were hesitant on doing so. They said to give it more time and it’s been less than a week and it already blinked, barely pulled and has been lightly leaking all week. I plugged it into charge and it is not charging and got juice all into my MacBook charger. I may need a new charger now. Disappointed they didn’t switch out my vape and wasted my30$ on a just a few days of a leaky vape
Great experience, staff is amazing and helpful. So many variety. Will love to go back
I always come to urgent cbd for all my delta 8 products I am always welcomed in by jose he has given me information about all the products that he has in the shop overall this is a really great shop highly recommend coming to check it out
Best smoke shop i've been to so far, Nice staff, the place is super clean and has nice vipe to it. Variety of options to choose from, competitive pricing !!
Angelica, Hallie (spell check?), and Abdul were very friendly and knowledgeable! This location is clean, organized and inviting. 100% recommend 😁
Great service I was very pleased!!! Very well taken care of and they also have amazing products!!! Totally recommend checking it out!
Best service ever!
Great shop amazing hookahs and super great customer service
The best customer service in Texas, will definitely come back again! The prices are really good compared to other stores.
Awesome people working here. Greet you the minute you walk in the door. Pricing on vapes is good very good Selection of flavors that they have.
Fairly new to hookah and these guys helped me out tremendously and explained everything to me and set me up real good.
Great staff and great selection! Stopped by on a whim and glad I did. The store is clean and well-stocked. A very warm and inviting vibe. The 2 young women in there are very nice, knowledgeable and not pushy at all. I highly recommend this shop for your cbd, delta and disposables needs.
Great place, really nice selection of different products to choose from, and awesome staff. Especially Angelica, it was so awesome to meet her. You'll see why!! I couldn't see myself going anywhere else!
Amazing 10/10 service stop hereee!!!!!!!!
Jose was great
Great clean place! Angelica is always great to work with a converse with. New favorite spot💙
This location has a wide selection of CBD. I was overwhelmed at first, but Angelica offered to help and answered my many questions about their products. Eventually, I ended up buying some gummies to calm my nerves. I will definitely visit here again!
Great service from the store come see them for good quality tobacco
My husband and I bought a new Hookah machine and found the perfect one with ease! Definitely will be back.
Amazing customer service and selection, the workers have great energy that makes it very welcoming and do a great job of keeping the location clean!
went to texas a couple days ago and during my visit i decided to pop by here bc I have forgotten surprisingly a lot of my stuff at home. The worker named Angelica was SUPER helpful in getting me stuff and answering any questions i had. Coming from las vegas I was used to coming into shops and getting everything but being out of state I was very nervous but I have come to learn that they were from...
went to texas a couple days ago and during my visit i decided to pop by here bc I have forgotten surprisingly a lot of my stuff at home. The worker named Angelica was SUPER helpful in getting me stuff and answering any questions i had. Coming from las vegas I was used to coming into shops and getting everything but being out of state I was very nervous but I have come to learn that they were from las vegas too! Felt like I was home and had forgotten i was in texas LOL. I'd recommended yall to come or back here ~!! Staff is top notch in their service !!!
Great Prices!! And people very helpful!!
Went in beautiful store great products and the employees were extremely helpful and knowledgeable about the products 5STARS!!!!!!!!!!!!
Great customer service! Matt answered all of my questions and led me to the best purchases
Nice and friendly service
Dope spot to buy products
Dope spot to be in
Great service and selection. Staff very knowledgeable and clean store with modern designs as well as a range of quality products. Recommended
Store has an amazing selection, great employees, and everything you need!
The service here is excellent. I picked the staff’s brain and they were able to answer all of my questions. Angelica and Jose were awesome! I’m definitely coming back to get the one of the elegant hookah rigs that they have on display and some more edibles
They gave me a fake esco bar and they are very rude would not recommend
As soon as I walked in I was welcomed and asked if I needed any help. Angelica and Jose assisted me in finding the perfect CBD tincture to help ease my dog’s anxiety. They were extremely knowledgeable and helpful. Definitely coming back the next time I’m in Dallas! :)
This place is AMAZING! I visited from Las Vegas, and coming here, I realized I love the sales that they have here ! I remember talking to Angelica and Jose and they made me feel welcomed and shared our laughs about getting high . 😂 Definitely wanting to come back when I come back to Texas with my friends !
One of the best CBD locations in Richardson that I’ve ever been to! Jose is very knowledgeable about all of the products in the store. He recommended these CBD Farmhouse Full Spectrum gummies and I’ve been hooked ever since. Really great selection for those who are moving into Texas from out-of-state as well.
I have been to their Coppell location in the past but this one has a lot more selections and even wider selection of hookahs. Rick and Matt were very knowledgeable and this is new favorite spot. 5 star thanks guys!!!
Came in to check out the new spot in town I normally went to the hookah place around the corner but this spot seems to be a lot more upscale with a lot more variety and a lot more options. Great location beautiful new store. Hookahs, different tobaccos than what you normally find locally, options options options!! Will bring all my family and friends
Professional staff. They know their job very well. Clean environment. Great place to relax with friends. Every1 there is willing to make sure that you have a great experience. If you're not happy with something just bring it to their attn, they make sure all customers are satified. 10 stars
Came In for a look. Very nice establishment! They have a great variety of Cbd products. I will definitely be back for more.
An excellent place for all your smoking needs! :) great customer service and excellent quality of products.
Place is very clean and modern. They have an amazing selection of products and super knowledgeable and friendly staff. Love this place! Have anything you need and more.
A customer of the Coppell location and now this location, exceptional service🙌🏻
Great service and very friendly staff! Products are legit i truly recommend