based on 317 reviews
I just want to extend a big thank you to the manager and the other workers at Fayetteville Furniture Gallery for working with me to find and deliver a couch to my liking. The original couch did not clear my stairway. I love the couch and look forward to getting the matching ottoman. The deliver guys were friendly, professional, and I appreciate their attention to detail when setting everything u... More
I just want to extend a big thank you to the manager and the other workers at Fayetteville Furniture Gallery for working with me to find and deliver a couch to my liking. The original couch did not clear my stairway. I love the couch and look forward to getting the matching ottoman. The deliver guys were friendly, professional, and I appreciate their attention to detail when setting everything up. Less
Salerep was very nice and not pushy at all. We were quoted at Ashley's and found the same exact couch for 1k cheaper. Delivery was smooth and the movers were nice and quick. Nothing but good things to say about this place.
The shopping process was easy, delivery was easy and overall the process was easy. However, Iām leaving 3 stars because of what happened when we opened the box. We found roaches crawling all over and roach feces. We were not expecting or happy seeing that, it took us over an hour to get things cleaned up.
Great service, no pressure, great prices. Furniture arrived on time. Went back to buy two end tables, they did not fit in my car. They delivered them immediately!
Very helpful.
Great customer service In store and there delivery crew where fast with set up and care of my purchase thank you so much FFG
Had the mattress I wanted and bought it. However, they called the day of delivery and stated mattress was damaged. When I called in they totally acted as if my inconvenience was not their problem. When I went to request a refund they had an "oh well" attitude and did nothing to keep my business. Won't go back.
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they are polite courteous people and go out of their way to put the customer first. the guys that delivered our furniture were very friendly and went above and beyond to get the sofa in the house and set up right. best experience we have ever had with a furniture store.
First off, we like the electric reclining sofa we bought from them in Dec 2019. From what I remember, the buying experience, delivery, and setup were great. The reason for the one-star review are the issues we are now having with getting someone at the store to send someone to look into an issue we are having with one of the footrests not working. I called and left a message at the store this pas... More
First off, we like the electric reclining sofa we bought from them in Dec 2019. From what I remember, the buying experience, delivery, and setup were great. The reason for the one-star review are the issues we are now having with getting someone at the store to send someone to look into an issue we are having with one of the footrests not working. I called and left a message at the store this past Monday morning with what was going on and with my contact information. I hadn't received a call back by Tuesday morning, so I found a different number to text for support and sent the information about the issue then. Still nothing on Tuesday evening, so I called the store and spoke to an associate who was nice and said I should hear from someone to schedule a time to come out by Friday evening. My girlfriend, in the meantime, received a call Wednesday evening when I wasn't available saying the sofa isn't covered under warranty anymore but they will contact us with options on what could be done once they talk to someone. As of now, we haven't heard anything more, and I am beyond frustrated! It should not take this much effort or time to start the process of getting someone out to look at our sofa, and according to the little documentation we have, there is a 5 year limited warranty on reclining mechanisms. Because of this issue, I will not buy anything else from them and suggest that you think twice before you do. Less
Your Services was great.
Shopped around several months for a couch and found the beautiful lindyn fog sectional at Ashley furniture but the price was a bit high. Did some Google shopping for this collection and stumbled upon Fayetteville furniture gallery. We decided to go in person and the staff were very helpful and polite as well as not pushy. We got the couch we really wanted for a great price that was less than Ashl... More
Shopped around several months for a couch and found the beautiful lindyn fog sectional at Ashley furniture but the price was a bit high. Did some Google shopping for this collection and stumbled upon Fayetteville furniture gallery. We decided to go in person and the staff were very helpful and polite as well as not pushy. We got the couch we really wanted for a great price that was less than Ashleyās price. The only thing I could say was the delivery drivers arrived 2 hours past their 2 hour window but once they got here they were very helpful and polite. Will return whenever we need more furniture pieces. Less
Very beautiful show rooms, and an excellent service from the manager and the staff!! Thank you for your great business!
I bought furniture from here almost a year ago. I love my furniture and the price of the furniture I choose washes cheap to boot! Now Iām finding that the furniture is stain resistant so Iām very disappointed with that because it cost a lot of money, but will call the store! Now onthe other hand I would give a 5 star but very disappointed in the customer service I got from the sales person! I wan... More
I bought furniture from here almost a year ago. I love my furniture and the price of the furniture I choose washes cheap to boot! Now Iām finding that the furniture is stain resistant so Iām very disappointed with that because it cost a lot of money, but will call the store! Now onthe other hand I would give a 5 star but very disappointed in the customer service I got from the sales person! I wanted other items and discussed with the person who never got back with me on the item I wanted and I was not satisfied with the service! Over all nice furniture! Less
They cuck hold kids for coach after I paid money they say it worth more cuck hold kids
Amazing selection for all taste. Be able to find things you weren't even expecting to adopt.
AMAZING, wonderful, hospitable, friendly, caring, understanding, excellent communication, active listeners- all things and more that can be used to describe Martin & Mayra. From the moment we walked in, we felt the difference between this store VS the other big box stores in the area. It was comfortable, welcoming, was clean, and the customer service started immediately and didnāt stop. Coming to... More
AMAZING, wonderful, hospitable, friendly, caring, understanding, excellent communication, active listeners- all things and more that can be used to describe Martin & Mayra. From the moment we walked in, we felt the difference between this store VS the other big box stores in the area. It was comfortable, welcoming, was clean, and the customer service started immediately and didnāt stop. Coming to a store with 4 kids can always be a challenge but Martin assured us they were fine, even welcomed their piano playing. We loved that we were able to look around as we pleased but if we had a question Martin was right there whenever we called him over. We had previously went to another store and felt so pressured, the salesperson gave us no space to shop. Martin knew exactly when to enter and exit the conversations. The knowledge of product Mayra and Martin held was unmatched. Do yourself a favor, donāt shop anywhere else. We loved everything we picked out and the delivery guys were incredible, punctual, very neat, quick and efficient. I couldnāt imagine doing business elsewhere. We are truly so pleased with how this went. Multiple store visits and they welcomed us warmly each time, worked out delivery around our vacation and really gave us peace of mind with our decision. Thank you again Martin & Mayra we truly couldnāt have asked for a better experience. Looking forward to future purchases. Less
Literally the best place to get furniture from! They have a wide variety, help you get exactly what you looking for. Also the customer service is great! Highly recommend
Amazing service! amazing customer care! Amazing quality! Very personable and friendly! Went far above and beyond our expectations! Under-promised and over-delivered!!! They said upgront before purchase my full delivery of my livingroom set probably wouldn't be completed until January and I was ok with that but they made it happen with in 2 days! Totally made my Christmas!!! These guys are amazing... More
Amazing service! amazing customer care! Amazing quality! Very personable and friendly! Went far above and beyond our expectations! Under-promised and over-delivered!!! They said upgront before purchase my full delivery of my livingroom set probably wouldn't be completed until January and I was ok with that but they made it happen with in 2 days! Totally made my Christmas!!! These guys are amazing! Less
Outstanding customer service. Great prices. Unique items. Excellent quality. I have bought a couch/loveseat combo and a dinette set here. I will keep coming back. I highly recommend this store!
I trust Martin with my furniture endeavors. Great guy, great deals, super helpful. Recommending this place to all my friends.
Great prices and quick delivery
Mayra and Martin were amazing. By far the most helpful and knowledgeable employees Iāve ever encountered. They truly went out of their way to make our experience the best weāve ever had. Weāre coming home with our dream couch and bed for such a great price. Truly thankful for them!
Martin and his staff are what keep me coming back here to purchase my furniture. you can tell they care a lot about their customers as I have come in before with an idea for a room and the staff has never hesitated to take the time to answer questions about multiple pieces of furniture and help suggest pieces that go together. I always feel so welcomed when coming in as well. aside from the excel... More
Martin and his staff are what keep me coming back here to purchase my furniture. you can tell they care a lot about their customers as I have come in before with an idea for a room and the staff has never hesitated to take the time to answer questions about multiple pieces of furniture and help suggest pieces that go together. I always feel so welcomed when coming in as well. aside from the excellent customer services, pricing is on point. I have come in before looking for a specific piece of furniture I had seen elsewhere, not only did Martin order it, he beat the price from the other store substantially. The delivery team is also wonderful, they handle everything with extreme care and make sure everything is installed and set up the way I want it, plus they are knowledgable about any questions I may have about the pieces they deliver. Hands down, I wouldn't recommend buying your furniture anywhere but Fayetteville Furniture Gallery! attached is my most recent purchase (couch, pillows, and rug... chair and coffee table are from a previous purchase at FFG). Martin took the time to help me piece together a living room that reflected my style and nailed it! Less
My family moved to this side of North Carolina & was looking for modern furniture. Amongst all furniture stores we decided to go with this one. The atmosphere and employees were very welcoming. This place had exactly what we were looking for & honors military discount. Although COVID delayed my full shipment Martin, the manger & his team was very informative. He made sure we had the essentials wh... More
My family moved to this side of North Carolina & was looking for modern furniture. Amongst all furniture stores we decided to go with this one. The atmosphere and employees were very welcoming. This place had exactly what we were looking for & honors military discount. Although COVID delayed my full shipment Martin, the manger & his team was very informative. He made sure we had the essentials which was the bed & the dresser. After a few months of waiting the entire set arrived. He even gave my husband & I a house warming gift for being patient. Their delivery team communicated & were clean & efficient. Less
Honestly, theyāre great. Martin is the absolute best. I will be doing all my furniture shopping here as long as Iām within a certain radius to Fayetteville. Truly the best.
Beautiful imported rugs plenty to choose from helpful staff reasonably priced.
We had the best experience at FFG! After shopping around for weeks we finally found the perfect bedroom set at a great price. Martin is amazing! Donāt waste your time anywhere else come straight here, you wonāt be disappointed!
I was surprised at what kind of stuff they had there
Got recommended this place by a friend and it not only saved us money, they also delivered high quality furniture in a timely manner. Loyalty is actually appreciated here and Martin is a honest and caring dude. Customer service is always on point. If you need to furnish an apartment or simply need a few things around the house definitely come here first and you wonāt be disappointed.
Great service and selection
We had ordered a set from their collections in December. They told us all of it will be in by the end of January. Now they tell us our bed set isn't coming til the end of February. Our table set not til May.
Edit: Store Manager contacted me and said he would honor the original sale. I purchased a bedroom set and had a delivery day set up but the next day I received a call from the sales rep stating that I would need to pay them an extra $1251 because they were not making enough on the sale. The document I signed states that all sales are final. I have told them that I expect to see my items delivere... More
Edit: Store Manager contacted me and said he would honor the original sale. I purchased a bedroom set and had a delivery day set up but the next day I received a call from the sales rep stating that I would need to pay them an extra $1251 because they were not making enough on the sale. The document I signed states that all sales are final. I have told them that I expect to see my items delivered on the agreed date with no further charges. I have also issued a complaint with the BBB. Less
Day 3: Changing from 1 star to 3 stars. Store Manger called and said mistakes were made but they will still honor the original sale. The incident still happened so I cannot go back to the original 5 stars but the issue was resolve favorably. Day 2: My original score was 5 stars but I unfortunately have to change it now. I received a call from the sales rep stating that I would need to pay them a... More
Day 3: Changing from 1 star to 3 stars. Store Manger called and said mistakes were made but they will still honor the original sale. The incident still happened so I cannot go back to the original 5 stars but the issue was resolve favorably. Day 2: My original score was 5 stars but I unfortunately have to change it now. I received a call from the sales rep stating that I would need to pay them an extra $1251 if I wanted the items I had already purchased the day prior. The document I signed states that all sales are final. I have told them that I expect to see my items delivered on the agreed date with no further charges. If they fix the issue and deliver the items I will bump my score back up and update this. I have also issued a complaint with the BBB. Original post: Very happy with this store, good deals good people. Less
So I am having my family over for Thanksgiving this year and I needed some furniture, sofa, loveseat, just somewhere for my fam to sit and be comfortable. Going to all the furniture stores over Fayetteville I searched for a sofa loveseat set that I would be happy with. Good construction, comfortable, good material, and something that will hold up after 5 - 10ish years. I found a set I liked, ta... More
So I am having my family over for Thanksgiving this year and I needed some furniture, sofa, loveseat, just somewhere for my fam to sit and be comfortable. Going to all the furniture stores over Fayetteville I searched for a sofa loveseat set that I would be happy with. Good construction, comfortable, good material, and something that will hold up after 5 - 10ish years. I found a set I liked, talked to a woman about the build, quality, and everything, she shot me an offer, I thought it over, the following day I bought the set for deal less than originally given. Was able to schedule a delivery date, later this week for the evening time. So far this company is on top of it all. Good customer service, good products, good service, and pretty good selection of furniture in their display area. Update- My new sofa and love seat have been delivered. The two individuals who delivered them were able to get the set up the stairs to a third story, the furniture is in the same condition as it was in the store. They called me in advance to set a time prior to showing, it was all delivered on time. The two individuals were able to get the furniture up to my place and placed it where I wanted. Overall I am very pleased with this company and how they conduct themselves. I will in the future look to shopping here again if I need another piece of furniture. Less
We were greeted and helped by Mariah. She was very courteous and even brought out the measuring tape to help us out. Thank you
One of my favorite furniture stores
We came in looking for a recliner. Mariah was fantastic - answering all our questions but also giving us space to test out the furniture and chat with each other. We really appreciated being able to browse the Fayetteville Furniture Gallery without being constantly harassed with questions and attempts to seal the sale! Thanks Mariah!
Great furniture with one of the cheapest deliveries around town Stay Away from out of stock items tho could take you months to be delivered with no courtesy calls to keep you informed but you have a wide variety to choose from including thier packages..
Beautiful furniture and great prices
Beautiful furniture
There was an inconvenience with some furniture I bought. No ones fault really, but the team really helped compensate me and reassure me that they would give me what I originally purchased or the best next thing. Especially a worker named Samantha. She was talking to me one on one !She never failed to answer my questions. I could tell she was doing her best and thatās what really reassured me that... More
There was an inconvenience with some furniture I bought. No ones fault really, but the team really helped compensate me and reassure me that they would give me what I originally purchased or the best next thing. Especially a worker named Samantha. She was talking to me one on one !She never failed to answer my questions. I could tell she was doing her best and thatās what really reassured me that I went to the right furniture store ! Over all a great experience all thanks to her. Less
Samantha did an excellent job of helping me over the phone as I ordered furniture remotely, even going so far as to Facetime with me so that I could view the bedroom set I was ordering. She followed up and answered my questions promptly and set-up a delivery time that met my needs. The delivery was on-time and the staff was professional and helpful
Love it here. The staff is wonderful and love the furniture. Great prices and amazing Delivery. Most of the furniture in my new home comes from here.
I have been doing business with this place for 6 yrs. I love it. Mariah and Martin are must as awesome as their prices.
Mrs. Brenda is absolutely amazing! I called and she answered then when I showed up she was at the door waiting for my family. She went above and beyond for us and was very patient! I recommend everyone to come here for furniture. They make you feel like family.
It was my first time shopping for a bedroom set so it was pretty nerve racking, but thankfully Alvin came and helped me! He was very friendly and made sure I got an affordable deal on my set. So glad I chose this place! Definitely coming again
Go check them out. Ask for Martin he is very patient and knows what he's talking about and he will make sure you delete the air with everything you came in here looking for. And tell them K from NY.
Salesman was sociable and honest. That's a rarity and I loved it!!!!
Very friendly, helpful and professional. Samantha has been very helpful, and the men who delivered my sofa had it in the house and set up in no time at all! I am a happy repeat customer!
Martin took care of us. We got a living room set within a week delivered to our house. The next day we decided we didn't like the recliner. That was no problem for Martin. He is taking care of us with an exchange! Thanks Martin for making this such an easy and friendly transaction!
Nice deals!
I would go into the entire story but that would take all day. In a nutshell, we had a problem! My husband wrote a review about it and how deeply unsatisfied we were. We received a call after our review from a very soft spoken young woman named Anny. She sincerely apologized for all that happened, and worked endlessly to make it right with my husband and I. I will admit that in the beginning I was... More
I would go into the entire story but that would take all day. In a nutshell, we had a problem! My husband wrote a review about it and how deeply unsatisfied we were. We received a call after our review from a very soft spoken young woman named Anny. She sincerely apologized for all that happened, and worked endlessly to make it right with my husband and I. I will admit that in the beginning I was so disgusted I wasn't exactly pleasant but Anny never gave up. She called us even with the bad news but her friendliness and dedication to making it right restored our faith in the business. She contacted us via text messages and phone calls weekly until the situation was rectified. I have NEVER experienced customer service with that degree of professionalism and dedication. I was ready to take my business elsewhere and had vowed to NEVER shop there again and tell all of my colleagues to steer clear of this place...BUT Anny...( I mention her specifically because she worked with us). Even with the experience we had the service we received made us WANT to do business with them and I have chosen to shop there again very soon for my newly remodeled den. Thank You Anny for going the extra mile! We appreciate you and admire how you made sure the company you work for shined. You won't be disappointed shopping here! Less
Ms. Brenda was the best! She was very knowledgeable about the products, it was a pleasure to purchase my home goods from her.
Quite helpful, Martin, and the other employees were quite knowledgeable, and suggested the PERFECT area rug to go with the recliners we purchased from them! We will definitely be back!
FFG is the best furniture store hands down. I went in a few weeks ago just to look I never knew this place was here. Anna greeted me and was very helpful. This place has the BEST customer service. I was able to order furniture, but unfortunately circumstances in life changed and I was no longer in need of the furniture. I was very upset with my situation but was able to go in and talk to the ma... More
FFG is the best furniture store hands down. I went in a few weeks ago just to look I never knew this place was here. Anna greeted me and was very helpful. This place has the BEST customer service. I was able to order furniture, but unfortunately circumstances in life changed and I was no longer in need of the furniture. I was very upset with my situation but was able to go in and talk to the manager. He was able to refund my money and I was so grateful for the grace they extended me. Please check out FFG you will not be disappointed! Less
My experience at Fayetteville Furniture Gallery on 2/22/2021 was immaculate. I was greeted by every employee with a warm and inviting smile from the time I opened the door. I called ahead of time to see what all I needed and was helped with such hospitalityā¼ļø Anne, Karen, Blue, and every other team member present that day needs an IMMEDIATE raise. I am in awe of how passionate this team is at del... More
My experience at Fayetteville Furniture Gallery on 2/22/2021 was immaculate. I was greeted by every employee with a warm and inviting smile from the time I opened the door. I called ahead of time to see what all I needed and was helped with such hospitalityā¼ļø Anne, Karen, Blue, and every other team member present that day needs an IMMEDIATE raise. I am in awe of how passionate this team is at delivering quality service. Do yourselves a favor and shop at Fayetteville Furniture Gallery ā¼ļøā¼ļøš Less
Just spent 30 minutes in the store, Mirra and Martin were expectionally helpful. Answered our questions and were upfront with delivery dates. They didn't not pressure us in making a purchase but were available as soon as had questions. Definitely recommend this location.
I wouldnāt shop here. I bought a couch for $1739. Beautiful couch. I used the 90 same as cash option and they marked up the price 12% charging me an extra $670 I was not aware of. Do not trust Ana. She is not experienced and add extra charges. I was also charged a $50 delivery fee. You would think after spending 2 grand they could deliver for free.
By far, the most amazing customer service we've ever experienced, they dont harass and follow you around like most furniture stores. Very helpful, wonderful advice and all around great deals. We just bought our living room couch from Martin here. Hes your go to guy if yall ever need anything!!
The staff was so friendly. Everybody I dealt with was kind and never pushy. We had to wait longer than expected for our furniture, due to the manufacturer, and we received phone calls to update us on the status as soon as they had more information. They had wonderful prices and so many options. I will absolutely be going back to them when I need more furniture.
Ordered furniture only the couch came and and upon inspecting it hurried after the delivery guys left noticed that by one of the legs there was a small hole. We called immediately and was told they would come and change it out. We have called and called with no response to this day and haven't heard anything about the rest of the furniture that was supposed to arrive at the end of October. It's n... More
Ordered furniture only the couch came and and upon inspecting it hurried after the delivery guys left noticed that by one of the legs there was a small hole. We called immediately and was told they would come and change it out. We have called and called with no response to this day and haven't heard anything about the rest of the furniture that was supposed to arrive at the end of October. It's now January and this was ordered in September. So now I have 1 peice of the 3 and now have to find something to match the couch. Less
We did some searching on Skibo in Fayetteville and we needed the frame box spring and mattress. This is the only place we found in stock. The staff was great. We looked around and the prices were very affordable. Kind if unexpected very good experience. Huge selection also.
I have to be honest, I havenāt specifically shopped at this store as itās about 90 minutes from me. HOWEVER, Iām giving a 5-star review because your associate Brooke offered to help me with a furniture issue that wasnāt even purchased from this company. I recently bought a dining room table from a local company that was delivered damaged. I was getting a bit of a run-around regarding it and Broo... More
I have to be honest, I havenāt specifically shopped at this store as itās about 90 minutes from me. HOWEVER, Iām giving a 5-star review because your associate Brooke offered to help me with a furniture issue that wasnāt even purchased from this company. I recently bought a dining room table from a local company that was delivered damaged. I was getting a bit of a run-around regarding it and Brooke heard my concern. She offered to go out of her way and help me by calling the manufacturer directly to get it handled. If sheās that willing to help a client that isnāt even hers, I can only imagine how well she takes care of the folks who shop with you! Less
Steve took great care of us wonderful customer service
Steve was wonderful and gave us great customer service
Purchased a few items from here on a couple occasions. The staff was awesome, the building is clean, and the furniture selection is excellent! They carry a lot other furniture stores don't (which is also why I like it so much). Martin the store manager is very reasonable, honest, and hilarious. Hard to find stores like this now-a-days. I will definitely be returning!
The pricing here and quality of service has brought me back here time and time again, Steve has always been a big help anytime I need to get any new items for my home, always leave here satisfied with pricing and customer service, I always recommend this place.
This place is really awesome! Friendly customer service, Steve was very helpful. We found exactly what we needed and I love it! Iād definitely shop here again.
I worked with Steve. He was great at listening to exactly what I wanted and worked with me to find the best fit for me! Very patient as I am very indecisive! Great customer service and I will be back for all my furniture needs!
They have some of the best customer service I have been to since I been in Fayetteville. I want to say thanks to Steve for everything
Steve was amazing best customer service ever
Excellent place to buy furniture
One of the best furniture stores Iāve been to. Great selection and super helpful staff. The store owner is a bundle of joy with some sprinkles on top. Super great deals and top quality furniture.
Very good prices on everything and also a big selection on all your home or office furnishings. Ask for a guy named Moe he is very polite and will get you right! 10/10 would recommend FFG!
Brenda was very helpful and knew her product(s) very well! It was a very pleasant experience. I have been to this location over the years and purchased quite a few pieces which I still own today. There was Southern Furniture back in the day then Haverties and now Fayetteville Furniture. They are still selling great products at a fair price!
Good Furniture, Decent prices.
Had a pleasant experience! Great service! I'm very satisfied and would highly recommend a visit and a purchase!
This place is only getting 5 stars due to the Amazing Taco truck Out front...š
They gave me a great deal on some nice furniture, which got delivered in a couple of days.
Annie and the staff at Fayetteville Furniture Gallery went above and beyond to solve factory shipping obstacles to get my couch delivered in a timely manner. I definitely recommend them.
AVOID THIS BUSINESS IF YOU DESIRE HONESTY IN YOUR BUSINESS TRANSACTIONS!!! The store manager told me NUMEROUS times that he prides himself on customer service with his customers but heās such a liar! He tells you what you want to hear & when you catch him in his lies, you are then ācombativeā! Not sure how you can be combative over the phone but that was his comment to me! Heās an awesome smooth ... More
AVOID THIS BUSINESS IF YOU DESIRE HONESTY IN YOUR BUSINESS TRANSACTIONS!!! The store manager told me NUMEROUS times that he prides himself on customer service with his customers but heās such a liar! He tells you what you want to hear & when you catch him in his lies, you are then ācombativeā! Not sure how you can be combative over the phone but that was his comment to me! Heās an awesome smooth talker but BEWARE! I WILL NEVER SPEND ANOTHER DIME WITH THIS STORE!!! Less
They have a large selection and the sales lady was very helpful.
Great variety of products, very affordable and totally worth the price!
Great experience going into the store and looking at some good furnitures In this pandemic. Nice staff and environment. Would definitely recommend!
I love this furniture place their customer service and how kind they really are. I and my family recommend this place. Thank you for your service!
My favorite furniture store of all times! Great and affordable products and amazing customer service. Highly recommend this place!
I definitely recommend this place to get a rug. They have a very good rug taste and a comfortable deals. Also they can help you to get what you need if you struggle to chose. I definitely recommend going her. The costumer service is very very nice.
The best furniture in town. They have the cheapest prices I love it.
Great prices and friendly customer service. I really like my patio furniture! very good quality with competitive prices actually, they have easy credit and same day delivery on some items .. I highly recommend this store in the Fayetteville area.
Sam was very Courteous and helpful. She found everything I wanted and needed and got the prices to my liking!! And we will be doing future business with Fayetteville furniture gallery in the future.
Very nice people especially the manager, they have very good altitude and low prices on brand name furnitures. I ordered all of my furnitures for them and cost me way less money when I compared with other stores. I highly recommend them .
Great customer service and great products. The staff is very helpful, knowledgeable and able to find what youāre looking for even if itās not immediately available. As for the furniture, you will be able to find what youāre looking for given your style, price range, quality and size. Highly recommended to check out the gallery!
I had a great experience with Fayetteville furniture Gallery, great customer service as well, I highly recommend it
I have purchased furniture from this company multiple times. The owner and staff have been very helpful and it has been a pleasure working with them. I am very pleased with all my purchases. I plan to do more business with them in the future. I have and I would recommend them to anyone .
Best price's in town , all you need for your homes is here FAYETTEVILLE FURNITURE Is your place Great people and excellent services ššššš
Because of the experience I had on Labor Day I will not be shopping at this store ever again. They were very rude and unwilling to give a decent discount at all. Especially for the most important piece being late. I went to Ashley furniture and got my piece for less and I know I can rely on them to get here on time. I have had several experiences with a piece delivering 4 months out from the date... More
Because of the experience I had on Labor Day I will not be shopping at this store ever again. They were very rude and unwilling to give a decent discount at all. Especially for the most important piece being late. I went to Ashley furniture and got my piece for less and I know I can rely on them to get here on time. I have had several experiences with a piece delivering 4 months out from the date they told me. Less
would not recommend Fayetteville furniture Gallery Iāve had a terrible experiences. Not only has my furniture been pushed back twice From itās original date when it was pushed back the second time no one notified me to let me know that almost three weeks were gonna be added. I still havenāt received any pieces of my furniture and I have been trying to contact the manager but have had no luck. I ... More
would not recommend Fayetteville furniture Gallery Iāve had a terrible experiences. Not only has my furniture been pushed back twice From itās original date when it was pushed back the second time no one notified me to let me know that almost three weeks were gonna be added. I still havenāt received any pieces of my furniture and I have been trying to contact the manager but have had no luck. I went into the store and only once I went into the store did they offer me rails to use while Iām waiting. And I was definitely over priced they say they will match any price but I found the nightstands I wanted for cheaper price at Walmart and they did not match that price. So basically the store has my money and I have no furniture and still have not spoken to the manager and I have called as well as gone up to the physical store Less
This location never ceases to amaze and be accommodating to your needs! I walked in looking for a specific furniture set; however, it was Ashley furniture specific (I found the set at the Ashley Furniture location). Brenda walked us around giving us options of something that could be similar. I found a new set I FELL IN LOVE with but with the furniture shortage I couldn't get it for a month. I a... More
This location never ceases to amaze and be accommodating to your needs! I walked in looking for a specific furniture set; however, it was Ashley furniture specific (I found the set at the Ashley Furniture location). Brenda walked us around giving us options of something that could be similar. I found a new set I FELL IN LOVE with but with the furniture shortage I couldn't get it for a month. I asked if I could at least get the sofa from the floor, she made some calls and THEY SAID "YEP, THAT'S NO PROBLEM!!" The delivery process was smooth and everything so far is great, I do have to wait a few weeks for the other items but I am happy with with I have so far! (EMPHASIS: There is a furniture shortage due to the virus, just gotta be flexible and patient) Brenda also made the price cheaper than the Ashley Furniture location by $300! I purchased the Mercado Sofa/ Chair in a half/ and Ottoman set in Pewter. I HIGHLY RECOMMEND THIS BUSINESS FOR ALL FURNITURE NEEDS!! Less
Best Furniture store in Fayetteville by far! Great staff and great deals! They do everything they can to make the sale. Customer service after sale is also excellent!
Would highly recommend just bought some stuff for an apt and they were honest and easy to work with.
Great store to work with . Would highly recommend. We got table and sofa and they delivered it way quicker then expected. Honest crew.
I am very happy with my experience at Fayetteville Furniture Gallery. The presentation, staff, selection, and quality has been amazing and I highly recommend. My experience shopping here at small business felt very customized and special compared to shopping at a big business/mall where you feel like just a number. I came in a pinch looking for a new mattress and met with Brenda. I explained ... More
I am very happy with my experience at Fayetteville Furniture Gallery. The presentation, staff, selection, and quality has been amazing and I highly recommend. My experience shopping here at small business felt very customized and special compared to shopping at a big business/mall where you feel like just a number. I came in a pinch looking for a new mattress and met with Brenda. I explained to her I was a side sleeper and was always waking up sore on my old bed, I also explained what I liked in a bed, and that I did not have alot of time to lay on a million different bed or visit multiple stores to compare. She knew exactly what I needed and recommended 3 different mattresses based on what I said. They all felt amazing and she explained the differences between them. I never would have selected a memory foam/hybrid mattress on my own, but after a month of owning this mattress, I am so glad I did. I feel so much better and have not woken up sore. :) I was very happy with my experience that I came back to purchase a living and bedroom set. They have many styles to choose from for all tastes. Again - after describing what I like, they were able to show me what they had in that was my style. I was able to make a decision and felt very happy. For my bedroom set, even though the dresser was not in stock, they said they would still deliver so I would have my bed and not sleep on a air mattress waiting as delivery times have been slow because of covid-19. It really meant alot to me and it is those little details that make a difference in a customer's experience. Delivery went very smooth. Mike and Bob were very professional and communicated well. I received a call a hour before they arrived and they came inside to see where to place everything. They were quick, friendly, and detailed - even decorating and fluffing my pillows for the couches. Thank you Brenda, Brenda, Bob and Mike and management for making this a pleasant and easy experience during a very stressful time. Less
From the time we walked into to store it was an awesome experience. The store manager assisted with our purchase from start to finish. Very clean and neat establishment, the staff very professional. Even the delivery team very professional and prompt. Iād definitely recommend this store to anyone in Cumberland County looking for furniture. Martin hands down is awesome and very passionate about hi... More
From the time we walked into to store it was an awesome experience. The store manager assisted with our purchase from start to finish. Very clean and neat establishment, the staff very professional. Even the delivery team very professional and prompt. Iād definitely recommend this store to anyone in Cumberland County looking for furniture. Martin hands down is awesome and very passionate about his job!!! Less
Went in yesterday to look around and do some price comparisons and the service was wonderful. Best customer service in the area!! Many options for financing, and also delivery. Havenāt purchased yet but will definitely be purchasing my new mattress here today!!
Some deliverys are about a month out....Still can't beat the prices
Great place to shop delivery guys spot on
Well I now work here so
I purchased a bedroom set of 7 pieces and one of my pieces came in damaged. I contacted the store after delivery and they immediately apologized and order a new piece for me to replace the damaged item and furthermore they let me stay with the piece until the new item arrived. All the staff involved stayed in contact with us starting from the sales person all the way to the manager, delivery de... More
I purchased a bedroom set of 7 pieces and one of my pieces came in damaged. I contacted the store after delivery and they immediately apologized and order a new piece for me to replace the damaged item and furthermore they let me stay with the piece until the new item arrived. All the staff involved stayed in contact with us starting from the sales person all the way to the manager, delivery department and ordering department. I have never been treated so nice and am more than pleased with the store staff professionalism, understanding and A1 customer service. I definitely recommend it this place to anyone who want the best customer service!!! Thank you to all the team for taking care of the customer!!! Less
Martin provided us with great furniture options and great prices! Very knowledgeable and great to work with! I canāt wait till my new bed set gets here!
The owner and all the sales representatives are very nice and very helpful. They work very hard to fit your budget no matter what it is!! No other team that I have seen works as hard to find you exactly what you are looking for no matter what it is!! No one is gunna follow you around like most places do! Itās just a very comfortable easy experience!!
I have bought several pieces from this company most recently today. I have always found the store to have a great selection and reasonable prices. Delivery service has always been prompt and professional. Will definitely buy from them again
When walking in I was greeted by friendly staff. Everyone I spoke with were very courteous and helpful. The staff is very knowledgeable about the products they carry as well as products that they can get. Offering me water or a beverage. They took the time to listen to what I was looking for and helping me find the perfect piece to furnish my home with. The store layout overall was very easy to n... More
When walking in I was greeted by friendly staff. Everyone I spoke with were very courteous and helpful. The staff is very knowledgeable about the products they carry as well as products that they can get. Offering me water or a beverage. They took the time to listen to what I was looking for and helping me find the perfect piece to furnish my home with. The store layout overall was very easy to navigate and clean. They disinfected the digital catalogs before and after I used them and wore masks. The vibes were welcoming and kind. Iām so glad I decided to go with this company to furnish my home and will definitely return in the future!!! Less
I love this place! It has the most beautiful, high quality furniture for every room in your house! They have amazing deals and so much variety. Whether you have apartment, condo, townhouse, or giant home, there is furniture of all sizes to fit perfectly. The staff is so knowledgeable of their products and were incredibly helpful with my purchases. They deliver quickly and take care of everything.... More
I love this place! It has the most beautiful, high quality furniture for every room in your house! They have amazing deals and so much variety. Whether you have apartment, condo, townhouse, or giant home, there is furniture of all sizes to fit perfectly. The staff is so knowledgeable of their products and were incredibly helpful with my purchases. They deliver quickly and take care of everything. The entire process was affordable, quick, and easy. Less
This was a fantastic experience!! Mark the manager was so easy to work with and the items in this store are unique and not found in most other furniture stores. Beautiful pieces. Thanks for a great shopping experience!
ASK for Martin! He gave us such great prices on our living room and dinning set! He really goes above and beyond. Would totally recommend this place because of him!
Went in yesterday and was helped immediately. They helped me find exactly what I was looking for that was within my budget.
Awesome selection and the staff was very welcoming.
Nice selections and Martin really knows his stuff
Very experienced staff, they answered all my questions and they understood what we needed for our new house, I highly recommend a place.
Beautiful furniture unique pieces great RUGS LARGE SELECTION.
Nice furniture
Prices are kinda high, but they had what we needed and everyone was friendly
Martin helped us out with both getting replacement parts for a bed we purchased 9 months ago, and while we were here we decided to get a new couch all of which were able to get delivered the same day. Outstanding facility and choices here and top notch customer service all coming from this place!
The store manager, Martin, gave my buddy and I phenomenal service. Best place to buy furniture Iāve ever been.
Walked in the door an what we wanted an had searched for all afternoon was sitting right there. Excellent price for a tv stand an a real wood tv stand that we were even given free delivery for!!! Woooweeee!!!!
Today my bedroom set was delivered on time and Mark and Cedric got straight to work setting everything up. While setting up the headboard they noticed that one side on the side panels wouldnāt fit into to slot on the headboard. Instead of giving up and taking the headboard back to the gallery they went ahead and made the necessary adjustments so that I wouldnāt have to wait for an entire new head... More
Today my bedroom set was delivered on time and Mark and Cedric got straight to work setting everything up. While setting up the headboard they noticed that one side on the side panels wouldnāt fit into to slot on the headboard. Instead of giving up and taking the headboard back to the gallery they went ahead and made the necessary adjustments so that I wouldnāt have to wait for an entire new headboard to be delivered. These guys have went above and beyond to make my experience smooth as possible. Less
Always receive excellent service in this store. Affordable prices as well!!
Quick delivery! Best quality and best customer service ever!!
Best place to buy furniture! Amazing place with everything you need. They got a great variety. Customer service was outstanding!! Thank you very much Fayetteville Furniture Gallery
So I ordered my furniture in store on the 21st of September Iām giving 2 stars because I was lied to 3 separate times about when my furniture would arrive I was told it was all in stock and would ship to the store In 5 days , and Iād get a confirmation call that week on the status...never happened. I Got got 3 of the 4 pieces of furniture I paid over $1300 for on OCT 3rd when the delivery peop... More
So I ordered my furniture in store on the 21st of September Iām giving 2 stars because I was lied to 3 separate times about when my furniture would arrive I was told it was all in stock and would ship to the store In 5 days , and Iād get a confirmation call that week on the status...never happened. I Got got 3 of the 4 pieces of furniture I paid over $1300 for on OCT 3rd when the delivery people arrived they said my dresser that was supposed to be āin stockā when I ordered wasnāt going to be here until the 7th It is now the 7th and Iām being told it wonāt ship until the 18th!!! They offered to give me the display model as a ācourtesyā and wonāt discount it at all even though I paid for a brand new dresser. Their customer service is a joke and needs to not lie about having products in stock if it was in stock at your warehouse how would Ashley furniture ākeep pushing the date backā? Less
Great place , great service , great furniture ..
As soon myself and my sister enter the business we were greeted by a very employee was not a sales person but took the time to assist us any way thank u so much
My bedroom set just arrived today. I was surprised with how fast the shipping was. Not only this, but the quality of the wood is absolutely stunning! Like wow! I'm super satisfied! Thank you so much!ā¤
Martin the manager was the most professional
Patient and helpful staff (Anna), good choices and value. Wait time for purchase delivery can be improved, as well as time to access stuff that is not in local warehouse. The loaner option while waiting is good.
My wife and I had been shopping for furniture for over two years trying to decide what we like. It seemed like these only worthwhile furniture stores in town . After a friend told us about this place, we went the next day. Granted, we spent $10k in new furniture for 5 rooms, but we are very happy with all of it and finally set up our new house with everything we wanted!
Staff was very professional. They asked if they could help me and I told them I would let them know. They gave me space and let me shop in peace. When I found the couch he was right there to help me with the purchase. They have many different options and price points to suit everyone. Definitely will return again
Hello, My Table Set just came in Iām super happy about the 2 gentlemen that came in to put it all together. They were super nice and patient. Made no mess and was very professional and respectful. I would definitely speak great about this service. Thanks to Mark and bob for being Great !
After working more than 3 years today with FFG! they never disappointed me with the quality, timing, discounting or taking care of any friend I send over to shop furniture! unique furniture pieces and brands for every corner in your home, reasonable prices and good discounts sometimes! So friendly team and they're not pushy at all. highly recommended
Martin is a wonderful person!! He wasn't pushy, he was very helpful and explained everything. We were recommended there by a friend of ours and asked for the person they recommended but she wasn't in and this kind man split the sale with her anyway. What a generous man. Thanks again for helping us with our new sectional.
Great prices, fast delivery, professional set up all in the same day. I love this place!!!!
I Love the Atmosphere of this Place..Martin was the Best! I will FOR SURE furnish my whole Home with Pieces from Here! Everyone was so Friendly and never pushy!! -Shanda
Just wanted to say this place is awesome. I recommend Martin 100% to help you with whatever you need / are looking for. Heās an all around nice guy and gives a great deal. The movers Mark and Cedric are just awesome guys very efficient and fast and so friendly !!! We have gotten so many things from them and every time they come out my kids love seeing them and are just so sweet to them couldnāt a... More
Just wanted to say this place is awesome. I recommend Martin 100% to help you with whatever you need / are looking for. Heās an all around nice guy and gives a great deal. The movers Mark and Cedric are just awesome guys very efficient and fast and so friendly !!! We have gotten so many things from them and every time they come out my kids love seeing them and are just so sweet to them couldnāt ask for better guys !!! Less
Anna work with us to purchase a new sectional. She was very good at her job. She was very knowledgeable. She had a great personality. We actually bought a couch from her back in 2016. It was a very pleasant experience.
Bought a couch here, we took our time decided to look at another store and came back the next day. The staff was never pushy and very helpful. Because of the wait to make the furniture they gave us a loaner couch for no cost. We lived over 20 miles from the location but they still dropped off the loaner. Loved this store we highly recommend.
Lots to choose from. Furniture with character
Good place to shop good prices and they know there furniture. The manager took his time heard me out and told me that he can find it what i was looking for. He was very patient it took about 30 minutes to find it. Thank you Mr.Martin.
Been looking for storage bed for my daughter for a while .Found this store right on Skibo rd. Good customer service they didn't follow me around they gave me a great deal. Thank you to the Fayetteville Furniture Gallery Staff
Stopped by today and no one even said Hello.
Great place to shop . not pushy and when I was ready to buy they cut me a great deal .I will be seeing you guys soon I need a bedroom set next..
Loved the prices they really worked with my budget . Martin showed me a variety of different styles I ended up goin rustic got 2 rugs accessories did my whole living room up!!!!!!!!!! TY FFG Crew
Great place to explore your options...
The staffs we're friendly and all my needs were met
We canāt thank Anna enough on her outstanding job with the furniture it was delivered today and we couldnāt be happier her color choices were fantastic we will definitely be tell our friends again Anna was fabulous and we are over the moon happy with our purchase
A huge selection of all types of furniture, modern and more traditional. I made a rookie mistake and purchased a sectional that was too big for my new living space and they let me exchange it for something that did. Only out of pocket I experienced was another delivery fee, which for my mistake, was not a big deal. I highly recommend shopping here for any type of furniture.
good place to buy furniture . the wife found exactly what she wanted which makes me very happy that they ended our furniture journey for now ā¦. now she wants a new dinning set guess we will be seeing you guys soon thank you, mike
I was really shocked on how big this place was inside. Staff was not pushy, found what I wanted they did not have it on the floor. They actually worked as a team and found what I was talking about in a catalogue . Great experience thank you. My brother needs furniture imma bring him by on Saturday ā¦ā¦.. thanx Jason
I went and bought a brand new couch. The delivery to the store was about a week and then the scheduled delivery was a few days later. They worked around my work schedule to make the delivery. The gentlemen (Sedrick and Mark) called prior to their arrival to ensure that I was home and very professional, courteous and quick. They were even nice enough to remove my old couches since I had not way of... More
I went and bought a brand new couch. The delivery to the store was about a week and then the scheduled delivery was a few days later. They worked around my work schedule to make the delivery. The gentlemen (Sedrick and Mark) called prior to their arrival to ensure that I was home and very professional, courteous and quick. They were even nice enough to remove my old couches since I had not way of doing it myself. I would definitely recommend Fayetteville Furniture Gallery and their movers - Sedrick and Mark!! Less
Great selection, exceptional customer service
Great customer service, selection is also great.
Great customer service, awesome selection, knowledgeable workers who will go the extra mile to help you.
Poor service and high prices
When i say no pressure i mean it i was greeted, at the door by the manager Martin he told me to look and take my time ... Ended up doing the home package for 1999.99 had basically everything i needed delivery team was smooth and pro all the way had too tip them they were clean and efficient left no mess behind hubby was happy when he came home from work THANK YOU GUYS !!!!!!!!!!!!!!!!!!!!!
Great experience the staff let me look with out someone over my shoulder ,better yet i found what i wanted and they gave a good deal ,Thanks guys looking forward to sitting on my new sectional ......: )
Martin helped when I came in the store was extremely helpful & gave us a great deal! Mark & Sedrick delivered & I can honestly say we never jas movers whom actually knew what they were doing. Very friendly & moved extremely quickly! if I ever need anymore furniture this is where I will be going!! I HIGHLY recommend!! šš¼š
We had Mark and Cedric who moved our furniture in. They were very prompt and professional. They moved quickly, were personable, and we very much appreciate their dedicated work ethic. The price of the couch was matched and beaten compared to all other furniture stores within a 5 mile radius. Extremely happy with our purchase and the Furniture Gallery team.
The owner is a great guy... he is patient and willing to take all the time you need to make a decision. This store is large and has lots to choose from. The prices are the best I have found. I am very pleased with the service I have received from the owner. I recommend this furniture store.
No pressure, good selection, good customer service, I highly recommend it
Low pressure sales, fair prices personable sales person. Good product knowledge, will have to wait until product arrives to judge quality.
Best price and most of all best customer services. Thank you guys for awesome deal and fast delivery. Iāll definitely come back again
If you purchase furniture from this place I can only hope nothing goes wrong with it. Our furniture was delivered to us in a timely manner, however our loveseat broke within a week of having it. I called to let them know about the damage and they promised to order another one and have it right out to us as soon as possible. Long story short, I was the one who was constantly having to call to chec... More
If you purchase furniture from this place I can only hope nothing goes wrong with it. Our furniture was delivered to us in a timely manner, however our loveseat broke within a week of having it. I called to let them know about the damage and they promised to order another one and have it right out to us as soon as possible. Long story short, I was the one who was constantly having to call to check on the status of the replacement loveseat and it took them SEVEN WEEKS just to replace it. There was absolutely NO communication on their end on the status of where my furniture was. This place is completely unprofessional and whoever runs this establishment has no management skills whatsoever. Iāve also not received the extended warranty information that I purchased and that was promised to me within a couple weeks of the initial delivery. The only positive experience with this place was the delivery guys. I had the same two men deliver the furniture both times and they were very professional and helpful. I would never recommend this store to anyone. Horrible, horrible experience. Less
Mark and Sedrick were very efficient and helpful when assembling my bed set. Iām very pleased with the outcome, I love it ! Thanks guys !
If you donāt mind paying more than what you signed for on the lease, this is the place for you. However, itās not my kind of place and I found out the hard way. Employees are nice, however some donāt know what theyāre doing. PLEASE BE AWARE that once you sign the lease, you wonāt pay whatās on the paper. We did 90 days same as cash, paid it off in 2 months. We noticed on our 2nd to last payment, ... More
If you donāt mind paying more than what you signed for on the lease, this is the place for you. However, itās not my kind of place and I found out the hard way. Employees are nice, however some donāt know what theyāre doing. PLEASE BE AWARE that once you sign the lease, you wonāt pay whatās on the paper. We did 90 days same as cash, paid it off in 2 months. We noticed on our 2nd to last payment, everything we paid added up was more than what was on paper. No one could give us the correct explanation on why we signed to pay $930 but ended up paying almost $1100. Big difference right! The bed was originally $815 before taxes. Less
Purchased bedroom set and living room furniture...very pleasant and easy to do business with.
Incredibly friendly and helpful staff. They allow you to look around without being consistently hounded. The make the furniture shopping experience painless.
I got Mark and Sedeick here delivering my furniture, as we speak, and they doin a hell of a job, keep up the good work Furniture Gallery
Giving a huge shout out on behalf of my mom, Pam Tuohey, who recently lost her entire first floor to flooding due to Hurricane Florence! She says that Martin worked diligently to get her refurnished after they have had to relocate and Cedric and Mark were more than willing to help out and get everything delivered ASAP! I can also say from my own personal experience that Fayetteville Furniture... More
Giving a huge shout out on behalf of my mom, Pam Tuohey, who recently lost her entire first floor to flooding due to Hurricane Florence! She says that Martin worked diligently to get her refurnished after they have had to relocate and Cedric and Mark were more than willing to help out and get everything delivered ASAP! I can also say from my own personal experience that Fayetteville Furniture Gallery combines excellent service, quality items, and fair pricing that leave a lasting impression. Thanks guys for making a very difficult situation a little bit easier for my family! Less
My sister in law's house was flooded from Florence. Fayetteville Furniture Gallery went above and beyond to help her purchase new furniture and work her in their delivery schedule. Special thank you to Martin in sales and Mark and Cedric in delivery. I appreciate y'all treating her like family.
Recently my home was flooded and we've had to move..my mom went to Fayetteville furniture gallery, explained to them what we needed and by when and they snapped their fingers to make it happen! We are so grateful to have this help and on such short notice. Cedric and Mark are the best here!! HIGHLY RECOMMEND!
I was looking to furnish my entire apartment and still get quality furniture. They have great options for those who are looking to get started. I was so happy with my experience! I got everything I wanted and needed for a great price.
Mark is the man!
Amazing place. I highly recommend them. Very professional.
So friendly. I told them about my experience with Ashley Furniture store and they were so helpful. I'll be updating my living room set with them soon.
A HUGE THANK YOU TO Martin at Fayetteville Furniture Gallery! We spent all day looking for the perfect desk for our business, going to at least 10 different stores. We just happened to pop into the store AT THE TIME OF CLOSING and he allowed us to come in, helped us find what we were looking for, with an awesome price, helped us load it and had the GREATEST DEMEANOR AND EXCEPTIONAL CUSTOMER SERVI... More
A HUGE THANK YOU TO Martin at Fayetteville Furniture Gallery! We spent all day looking for the perfect desk for our business, going to at least 10 different stores. We just happened to pop into the store AT THE TIME OF CLOSING and he allowed us to come in, helped us find what we were looking for, with an awesome price, helped us load it and had the GREATEST DEMEANOR AND EXCEPTIONAL CUSTOMER SERVICE! WE HIGHLY RECOMMEND THEM FOR ALL OF YOUR FURNITURE NEEDS! Less
Took over 6 months to get a part for our brand new dining room set we bought from them. Excuse after excuse every time we came to get them. Worst experience buying furniture ever! BEWARE!
Best place to sell furniture in Fayetteville and the manger he is very nice person and all the staff are friendly thank you so much FFG.
Very nice selection, and even when I didnt like a particular aspect of a set, the salesman showed me a similar set without the aspect that I didn't like. Awesome salesman who got my lame book reference joke that made me feel good.
Very nice selection of furniture great help from Annie
*Update: The owner reached out to my husband and I and is very concerned with our experience and is making sure follow up is in place on our order.* We had a great sales experience and knowledgable sales person that was not pushy and helped us find what we were looking for. As a matter of fact, once we shopped at Fayetteville Furniture Gallery we decided not to even go to the other stores on our... More
*Update: The owner reached out to my husband and I and is very concerned with our experience and is making sure follow up is in place on our order.* We had a great sales experience and knowledgable sales person that was not pushy and helped us find what we were looking for. As a matter of fact, once we shopped at Fayetteville Furniture Gallery we decided not to even go to the other stores on our list and made our purchase. However, our order was placed on March 9 and we were told it would be an estimated 6 weeks for delivery. No problem. I very patiently waited 8 weeks before calling to inquire as to the status, and was told I probably won't be receiving it until the end of May. I have never received an update on this change as I would expect when the estimate is so far off the mark, and not even an apology when I finally called to find out when our purchase would be delivered. It seems the good customer service is dropped as soon as you pay and walk out of the store. I am very concerned that I will not have my new furniture in place before an event I am planning, and I am very disappointed that this seemingly great furniture store did not follow up on my order status to keep me updated. Less
Worst place crooks and lairs Bob the sexual predator and Martin the embezzler beware they will give you used furniture at a new price.
Shanita Surles: Yes indeed the customer service was awesome!! Everyone in there was so sweet & kind to me! It was definitely an experience to remember!!
If you don't go to Fayetteville Furniture gallery, or you do and you do not buy from Martin, then you are missing out. Amazing personality, professional and a passion for taking care of his customers first. Martin always has knowledge of the products he's selling and thinks of things before you buy that may be deal breakers... Martin never pushes product on you, but makes sure you leave happy! My... More
If you don't go to Fayetteville Furniture gallery, or you do and you do not buy from Martin, then you are missing out. Amazing personality, professional and a passion for taking care of his customers first. Martin always has knowledge of the products he's selling and thinks of things before you buy that may be deal breakers... Martin never pushes product on you, but makes sure you leave happy! My wife and I are have become routine shoppers and we always look for Martin, who always greets us with a bright, warm welcome. If you want taken care of, then, this is the place you need to stop. Less
Love this place, my husband and I both always have had great experiences whenever we are there. Everyone is always nice, and makes us feel like we arenāt just customers. This is without a doubt the only place we will be buying our furniture from here in Fayetteville.
Has a nice collection of furniture
The staff is always helpful and friendly great deals and selection
Very helpful, good prices and customer service! :)
Excellent customer service they really helped me out in a timely manner
They were incredibly helpful. Delivered in a reasonable amount of time. The prices were good. The delivery guys were fantastic and patient.
Great place with some of the best furniture prices around.
Ordered a triple bunk bed for my daughters and the deliveres came earlier than expected, set it up in decent time dec, and it was beautiful! My daughters loved their surprise. The bed was affordable and the customer service was outstanding. Will be purchasing from th again in the future.
The bottom line: we've been here more than once and the sales team is NEVER pushy, and has never once tried to convince me of what I wanted. They did their best to listen to what I was saying I wanted and helping me tweak that and narrow it down. And they are really up front about pricing. I will come here every time we need new furniture from now on because I feel respected. Longer story: I hap... More
The bottom line: we've been here more than once and the sales team is NEVER pushy, and has never once tried to convince me of what I wanted. They did their best to listen to what I was saying I wanted and helping me tweak that and narrow it down. And they are really up front about pricing. I will come here every time we need new furniture from now on because I feel respected. Longer story: I happened upon this store a year or two ago because we needed twin box springs and frames, but no mattresses. This was my third stop in town and the only one willing to sell just those things without a mattress, and for sure the only store that didn't aggressively try to convince me that we should just also get new mattresses, which we didn't need. Fast forward to now, we are finding ourselves in a weird predicament where our living room doesn't really fit our family needs, but we aren't at all sure what we want. I remembered this store, we stopped in and spent close to an hour with Roger just sitting on furniture and seeing how it felt and how it functioned and what would work in our life and living room. And the whole time, Roger our sale guy, was around to help us think about different considerations we should make, or he was giving us space to discuss with each other. He made some awesome recommendations that we would never have known were possible. We ended up leaving without buying anything because by the time we were done, we realized we had walked in with a really narrow scope of what we wanted, and by the time we left we knew of so many other options and we needed time to digest. Roger was sincerely understanding of that and didn't try for a second to convince us to stay and purchase. I think it was a lot more like dealing with a family member trying to help you out then dealing with a salesperson. When we have decided what we want, this is where we will be going to get it. Without question. Less
great customer service, they have a great wide selection, also the prices are the best in town ...
Great service and quick delivery. I've purchased twice from this company and will continue. Thanks!
I got a great deal, and they delivered it the same day! Thanks Roger.
Nice presentations and furniture on the inside. Good customer service. They are big on compensating customers when there's any issues with orders/delivery. "I'll give you a nice set of lamps" š If you try to cancel a customized order (in which all orders seem to be "customized" here) they will charge you, I forget if it's a restocking fee, delivery charge, or some percent of the cost of your fur... More
Nice presentations and furniture on the inside. Good customer service. They are big on compensating customers when there's any issues with orders/delivery. "I'll give you a nice set of lamps" š If you try to cancel a customized order (in which all orders seem to be "customized" here) they will charge you, I forget if it's a restocking fee, delivery charge, or some percent of the cost of your furniture set... But our bedroom set was on paper for $2200, found the same exact set online for $1400.. š it would be one thing if it was maybe $100 or $200 off, but roughly $700 is a huge gap!?!? We ended up cancelling our order due to the fact that a few of our furniture pieces would be delivered weeks apart.. and that two weeks went by from the original date they told us it would be delivered and set up... All of a sudden "Ashley Furniture's WAREHOUSE" didn't have any drivers... For that entire 2nd week, there were no drivers?? I'll leave this posting on that note.. I hope this post actually sticks to the Google reviews sections.. we tried to leave one before and surprisingly it hasn't been posted.... Less
My experience with this store was very professional. My furniture was delivered in a timely manner. It was put together and placed where I wanted. Thank you for such great service! I would recommend this place to family and friends.
Purchased bedroom furniture from this store on two occasions. Both deliveries and assemblies were excellent. The manager was great with helping me find my add on to my previously bought set and the delivery guys were professional, on time, and set my stuff up perfectly. I will recommend this store to anyone and will make all my future purchases here
Friendly staff and top quality furniture.
The service was very prompt, the staff was knowledgeable on the products that my wife and I had questions about. And most of all, the prices were very affordable! If you don't like what you see in the store they'll order it for you. I highly recommend furnishing your home through this business.
Major thank you to Christine at Fayetteville Furniture Gallery! After searching high and low and almost giving up on finding the bed set we wanted at a reasonable me price, my husband convinced me to find here. Thank God we did! Christine listened to what we wanted to do (just look without being followed and pressured into buying) and once we found the same set we wanted and asked her questions s... More
Major thank you to Christine at Fayetteville Furniture Gallery! After searching high and low and almost giving up on finding the bed set we wanted at a reasonable me price, my husband convinced me to find here. Thank God we did! Christine listened to what we wanted to do (just look without being followed and pressured into buying) and once we found the same set we wanted and asked her questions she was extremely helpful and the price was unbeatable! Once we paid it off it took maybe a week to pick it up and now we have a beautiful king Juararo bed frame! Thank you so much Christine! Less
Had an awesome experience here. They beat Ashley Home Store by $300 and offered better financing. Delivered to Moore County. Ask for Ken.
Wonderful people that helped me out christine and Martin. They we're so wonderful and kind on helping me find what i was looking for. Couldn't have been any happier with their help (you guys rock). The prices are awesome and they have so much stuff to chose from. I also wasn't bombarded with crazy sales people just crazy great laughs and humor. I will definitely come back again
I am so pleased with my furniture and very satisfied with the delivery guys they worked very professionally and made sure everything went smooth i recommend this place to anyone
2 years I had my 1st experience getting my couches. Went back in to get a bed set the customer service is always the best they are always willing to help I never feel pressured and they have the most reasonable prices I just want to thank you all for helping bulid are home.Christine you were so wonderful to work with thank you. And can't thank you enough for supporting the military .
Very helpful staff and afforable prices!
Lots of choices, friendly staff Alvin and Martin answered all my questions and directed me to the piece I was looking for.
Came into the store after searching for furniture for almost a year. I was immediately pleased with the pricing of the furniture, very affordable! Furniture Gallery staff allow you the time to look around and are ready to assist you when your done looking! I am only rating 4 stars because their FOLLOW UP could use a little work on delivery times. OVERALL great experience. I recommenced to anyone ... More
Came into the store after searching for furniture for almost a year. I was immediately pleased with the pricing of the furniture, very affordable! Furniture Gallery staff allow you the time to look around and are ready to assist you when your done looking! I am only rating 4 stars because their FOLLOW UP could use a little work on delivery times. OVERALL great experience. I recommenced to anyone looking for nice affordable furniture with no extra fees and cost. Less
An amazing atmosphere...The store manager Martin is a very personable and professional guy.....Very helpful and made my experience there amazing....Thanks for all the help Martin
Go see martin. Awesome, helpful, and nice guy. Great selection. Excellent service.
Great price and service ..thank you for not being pushy and allowing me to look without pressure very knowledgeable staff they even carry very very different furniture no cookie cutters there
Purchased furniture from this place Nov 2016, it is now Jan and I have yet to receive the furniture. I called and spoke to someone who changed the date again on the arrival of the furniture, so my wife cancelled. The salesman said that he would cancel and call my wife back with the details. No one ever did. She then called back and cancelled the furniture. Did I mention that we were paying on the... More
Purchased furniture from this place Nov 2016, it is now Jan and I have yet to receive the furniture. I called and spoke to someone who changed the date again on the arrival of the furniture, so my wife cancelled. The salesman said that he would cancel and call my wife back with the details. No one ever did. She then called back and cancelled the furniture. Did I mention that we were paying on the furniture and had not received it. Although I read the bad reviews, I still went in and tried to give this store a chance. They didn't disappoint. Less
Great people
Awesome customer service...out of going to Rooms to go and Ashley Furniture this store was absolutely amazing!!! I hope those diamond lamps I love go on sale ššš
We bought a sofa set from Fayetteville Furniture and it had a manufacturers defect that surfaced in less than a month. The store sent an incredible repair person to assess the furniture and he thought it could be repaired. After a whirlwind of trying to get the proper parts to repair the sofa we learned (over 3 months later) that the sofa style was discontinued and it could not be repaired. Fayet... More
We bought a sofa set from Fayetteville Furniture and it had a manufacturers defect that surfaced in less than a month. The store sent an incredible repair person to assess the furniture and he thought it could be repaired. After a whirlwind of trying to get the proper parts to repair the sofa we learned (over 3 months later) that the sofa style was discontinued and it could not be repaired. Fayetteville Furniture agreed to give me a store credit and purchase another set of equal or lesser value in the store or they'd order it for me. I scoured the entire store many times and didn't find anything else that suited our wishes so I started looking at other local stores. I found the perfect sofa set at another store in Fayetteville and Fayetteville Furniture refunded every cent of the money I paid for the sofa set from them. They even refunded my money before they came to pick up the sofa set. Fayetteville Furniture did the right thing, they resolved the situation as best they could and exhibited great customer service. Less
Thank you
Best furniture store in town
Terrible customer service! When we had our furniture delivered they put 2 huge holes in our walls! It took them a month to finally get back to us about fixing the damage that they said they would fix. When they finally called they said that they're not liable for the damage! I will never buy anything from them again and I hope no one else does either!!!!!!!!!
very friendly staff, not a pushover, no high pitch sales . charles did an excellent job. Just be careful before buying a mattress as they donot accept returns like other big box stores in case you dont like it.
Absolutely loved shopping here. The place and staff were wonderful. My husband and I felt very comfortable shopping here as soon as we walked in the door. We were greeted professionally by the staff and given a chance to shop without them hovering over our shoulders. They were readily available when we had questions. The entertainment system and dining room table made the finishing touches we nee... More
Absolutely loved shopping here. The place and staff were wonderful. My husband and I felt very comfortable shopping here as soon as we walked in the door. We were greeted professionally by the staff and given a chance to shop without them hovering over our shoulders. They were readily available when we had questions. The entertainment system and dining room table made the finishing touches we needed to our home. Would definately return in the future for more furniture shopping. Less
Fantastic customer service, helpful without being pushy. I hate that car salesman feel from other furniture stores. Great selection too!!
My husband and I had a great experience with this particular store and its staff! I felt comfortable right away doing shopping there, the staff doesn't shadow over you but are readily available whenever you have a question. The manager was very accommodating as to our needs for a tight space and budget- the price was definitely right. Martin was able to offer some great and honest advice for what... More
My husband and I had a great experience with this particular store and its staff! I felt comfortable right away doing shopping there, the staff doesn't shadow over you but are readily available whenever you have a question. The manager was very accommodating as to our needs for a tight space and budget- the price was definitely right. Martin was able to offer some great and honest advice for what we were looking for. Even after we paid and were by all understanding finished with our purchase, Martin, was in contact with us regarding specific pieces and welcomed any further contact with questions! Thank you guys! The Durrenbergers Less
Martin, the store manager, was incredible. We had a great experience shopping for the perfect furniture. He was friendly, honest, and up front about everything in the store. I will definitely be back for future furniture purchases, and I recommend everyone to go see Martin at Fayetteville Furniture Gallery!
My husband and I had a great shopping experience when we purchased our Acme Bedroom set from Fayetteville Furniture Gallery during their Grand Opening at the beginning of May. Our sales manager, Charles, was very nice and super helpful! We recommend this place because they have such a wide selection of furniture, not just that Ashley stuff that every other store carries! Sales people are great an... More
My husband and I had a great shopping experience when we purchased our Acme Bedroom set from Fayetteville Furniture Gallery during their Grand Opening at the beginning of May. Our sales manager, Charles, was very nice and super helpful! We recommend this place because they have such a wide selection of furniture, not just that Ashley stuff that every other store carries! Sales people are great and management really do their best to offer up the best customer service. Less
Nice looking furniture at a reasonable price! !
Furnish your entire home with the finest in furniture at an affordable price.