Called first thing in the morning because of slow running drains and an occasional back up. They were able to schedule service the same day. Waste main needed to snaked and roots cleared. Jake, the lead tech, and his apprentice were both friendly and professional.

Steven came out and went above and beyond to help us with our drain! He gave us some good advice and we would definitely recommend this business!

Excellent work. Very conscientious!

Expensive, late for appointment.

Scott Percha came out today to install a new kitchen faucet. He was polite. Professional and very knowledgable and installed the perfect faucet for my needs at a reasonable cost. I am highly satisfied and would recommend to anyone needing plumbing services!

Our hot water tank went out at 5pm and Chris from Frost & Kretsch was out at 9am the next day to install a new one. Chris was very knowledgeable and was able install it within an hour! Highly recommended them!

Called on a Wednesday afternoon, had service by Thursday am. Brian our tech was on time and took care of our issue (clogged septic) with the skill of a trained professional, definitely recommend and will 100% use again....

Steve was on time and did a great job!

Jake was very knowledgeable, answered my questions as well as advised me on my next actions to rectify the situation at hand. Cheers 🍻 to smooth water flow!

Quick, honest and fair pricing! Highly, highly recommend Frost & Kretsch for any plumbing need!

Amazing service and response, out the same morning. Fixed things faster that I can point them out, professional, affordable , and practical advice.

He was prompt, efficient and finished the job in a very respectful way. Felt good about my service.

Steven, you were great to work with. Professional, clean and a fair price. Will definitely use these guys again.

Very professional outfit. Our service tech , Scott Percha was on time and showed true respect to me and my wife and our home. Had full drain snake out and a new water heater shortly after that and Scott handled both issues for us. Great job and thank you

I had Kevin and Scott both out to clear sewer line on 2 occasions , Both were on time, professional and got the job done right. Quality company

After being left without water for three days, and two previous plumbers cancelling, we were recommended Frost and Fretsch. In hindsight, we should have called them on day one! From the initial call to the technician leaving, the customer service was exceptional. The service was timely, and communication was clear throughout the entire process.

This is a very profesional company called explained the problem came out and solved the problem when another company couldn't tyler was very profesional and polite. I will be using this company in the future.

I have used this amazing company twice now. The service is the best!! Scott the service man was so polite, knowledgeable and explained everything about my new sump pump!! I give this company a 10 plus for outstanding service!!!! Highly recommended!

Awesome work.. Will use them again..

Excellent service. Very professional and polite. Have been a customer for over 20 years. Fixed problem. Highly recommend!

Scott was very friendly, professional, and helpful.

This is our 2nd time we have used there services, this gentleman went out of his way to complete the job. Meaning he had to go to a store to buy the parts he didn't have on his truck, he could have fixed what he could and left, so having an Adult foster care home our of my home his extra work gave us a great peace of mind

Great on time service, I could not have bought the parts and done it myself for what they charged. I was very happy with them.

Quick, friendly, professional, and did what they said they would do. Chris and Elijah were hear with in hours of my call.

Truly greatful for the professional services today Anthony was very helpful & I'm impressed how fast the job was done awsome company I'd highly recommend them thanks a million

Awsome company so greatful for your professional expedited services the technician that came out was great & very helpful he deserves a raise honestly would highly recommend this company

Called on a Saturday & someone answered - already impressed. Got an appointment for following Monday. They arrived on time. Problem fixed within 1 hour and charged very fair price. Couldn't be happier you have a customer for life. Great job Tony & assistant!

Professional, efficient, and on time. I am very happy with the overall experience working with this company.

Good job. Things cost too much now, however.

I had a water pressure back up sump pump installed. He came very informative about it. Told me everything about it. I needed something that when the lights go out and I am out of town I do not have to worry about the sump pump.

Fixed the leak and recommended further action.

Love the service from initial call to service Kevin came out very professional great job would highly recommend.

Great job, on time and fair price. Thank you Brian and Jake!

I have been using this company for years they are honest and very fair priced! I would recommend them a 100 %

Dave has been prompt to answer my calls or has quickly returned my calls. My project is on hold for now however I will use Frost and Kretsch when the time comes. Very knowledgeable and professional.

Anthony was very professional and a very nice person

Very satisfied with this company. From the friendly man who answered the phone and scheduled an appointment for the next day to their repairman, Andrew who was professional, quick and friendly. Prices also very reasonable. Would highly recommend their services to everyone. Thank you again Andrew!

Drivers like to cut people off in the middle of the freeway because they don't know how to drive for s***

My original plumber came this morning to install a new hot water heater but said the job was too complicated. I called Frost & Kretsch and they came by almost immediately! They got the job done at a fair and reasonable price, and even cleaned up beautifully when they were done! I have a new plumber that I can rely on! Thanks guys!

apt. for 12 to 3 pm. never showed. i had to call. running late. figures- called again 5 30ish. a van had car trouble. excuse number 2. called again there sending someone else. i said dont bother. no communcation. to many excuses. DONT USE.

Brain Freshney and his side kick, we’re professional and very efficient. Job well done.

This company is the best ! Tyler and Tommy were very prompt and quickly installed plumbing - from Cast Iron to PVC :) Tyler came out after hours on a holiday weekend to detect and make a plan /give us a quote ! These guys are awesome ! Will recommend to everyone I know! Quick work and painless :) Thank you Thank you Frost and Kretsch !

Steve Little was very professional, on time and explained and fixed our problem quickly and even gave suggestions to help keep the drains clean. I will definitely keep your number handy for any future needs I may have. Steve gets a big THANK YOU!!!

Great company. Steven Little was excellent, prompt, courteous and a pleasure to work with. He paid attention to the fine details which was greatly appreciated.

Installed whole house water filter plumber was great, had to make two trips to get parts, should have been on truck, other tan that it was a very professional job

Great job installing. Polite and very responsive.

Jake was very professional and knowledgeable about the job!

2nd time using this company. Satisfied again with the great service. They are definitely my “go to” company.

Steven Little recently completed two jobs at my home. Not only did he provide quality service, but also was nice, prompt and had a great attitude during the time he was here. Thanks so much for the fantastic service!

Great company to deal with been using them for years

Taylor was great!!! He very professional, pleasant, and efficient. I would recommend him to anyone needing plumbing service.

Thank you so much for coming out so quickly! I was constantly updated and well informed. Tyler was super professional and diagnosed the problem immediately. Definitely will not hesitate to call this company again if any other issues present themselves. Thank you Frost & Kretsch!

Pump to wash tub replaced.

Great, friendly and professional service. Thanks again Frost & Kretsch. Another job well done ⭐️👌🏻

Very professional and arrived on time. Explained what the issue was and repaired quickly. Would recommend!

Scott was here today He did a great job explaining everything and did a great job. I am very satisfied.

Very life saving. He fixed the problem and saved our major appliances all very late on a Saturday night.

Scott was very professional and did an exceptional job.

Great company! Highly recommend them! And if you get Scott as your plumber, excellent workmanship! He is also very courteous and very professional!

He did a great job! Thorough professional and very kind in his explanation.

Scott was great! Professional, and explained everything he did to remedy the problem. I’ve used them before for my real estate clients, and now I can truly vouch for them!

I’ve heard all the tropes about plumbers taking forever to respond, not turning up when they say they were, etc These guys are the opposite of everything you’ve ever encountered. We started with my wife losing her engagement ring down one of our toilets. She was horrified and we all thought it was gone forever. I called Frost & Kretsch and they said someone would be there next day. Now that’s n... More

I’ve heard all the tropes about plumbers taking forever to respond, not turning up when they say they were, etc These guys are the opposite of everything you’ve ever encountered. We started with my wife losing her engagement ring down one of our toilets. She was horrified and we all thought it was gone forever. I called Frost & Kretsch and they said someone would be there next day. Now that’s not the emergency time frame, that’s how they respond. Lo and behold, the ring was found (and washed) within an hour. Once it was located, there was nothing stopping its retrieval. We’ve had construction and some typical plumbing issues and these are my go-to guys. Top quality work regardless of whomever is taking on the job. Response time; excellent. Expertise of person doing the work; top notch. Quality of work; above and beyond. Communication; more than I expect. Cost; less than I expect. Less

Steve L. was professional, curteous, thorough, and even took time to explain things and show me the burst pipe he removed and fixed. He left things clean as well. Although it was late, and evident he'd had a long day, he took time to answer all my questions and even give an estimate on the spot for additional work needing done at a later time. He never made me feel like he just wanted to hurry ... More

Steve L. was professional, curteous, thorough, and even took time to explain things and show me the burst pipe he removed and fixed. He left things clean as well. Although it was late, and evident he'd had a long day, he took time to answer all my questions and even give an estimate on the spot for additional work needing done at a later time. He never made me feel like he just wanted to hurry up and get home after a long day. Very polite, professional, personable, and quality work. Very satisfied customer! Frost and Kretch doesn't disappoint and I will continue to recommend them for plumbing needs. Less

Frost and Kretch are the place to go when you have an issue. Living in the Chesterfield swampland as I do, I occasionally get drainage problems. These guys came out right on time, did great work and left me feeling confident in their service. No, this is not a paid testimony.......

After paying $350 within two weeks the so called "fix" even worse than before. Toilet leaks into tub and bottom seal leaks horrible. Called to see if they could help with the cost of a second service call and I was told everything was OK.when tech left. So why so much problems so close afterwards. Don't uses these guys apparently they don't know what they are doing.

Tell your driver in the ford transit to stop tailgating people. I get its 6 at night and he probably wanted to get back to go home. But tailgating someone down 21 mile so closely the entire inside of my vehicle is lit up and I cant see his headlights in my mirrors is unacceptable and next time I will call the police. Commerical drivers should know better because its a very bad view of your compan... More

Tell your driver in the ford transit to stop tailgating people. I get its 6 at night and he probably wanted to get back to go home. But tailgating someone down 21 mile so closely the entire inside of my vehicle is lit up and I cant see his headlights in my mirrors is unacceptable and next time I will call the police. Commerical drivers should know better because its a very bad view of your company. Less

I have used Frost and Kretsch twice now. First time was to install a valve into a PEX line for water and ice maker for fridge. Second time was today for garbage disposal install, remove old and replace with a larger one and correct leak on other side of sink. Both times we were lucky to have Steven Little as the plumber on site. He is professional and a great person. He completed both jobs in a s... More

I have used Frost and Kretsch twice now. First time was to install a valve into a PEX line for water and ice maker for fridge. Second time was today for garbage disposal install, remove old and replace with a larger one and correct leak on other side of sink. Both times we were lucky to have Steven Little as the plumber on site. He is professional and a great person. He completed both jobs in a short time frame and both were done correctly the first time. Yes plumbing services are expensive, but some things are better left up to the professionals. Thank you Steven for a job well done! Less

EXPENSIVE! We didn't use them because of the cost. $499.00 to snake our main sewer line. Granted it was a holiday weekend but ended up paying another plumber $175.00 plus a $25.00 tip. If we waited until Tuesday it still would have cost us $249.00. That's the quote I got over the phone.

😂 3 times out within 30 days problem unresolved.

They fixed my leak in a matter of minutes. Thank you!

I almost tried to do it myself, but one look and I knew I was in way over my head. I was so hesitant to call because I've had bad experiences in the past. Let me tell you though... In one visit, our plumber (Jeff) gave us a very reasonable quote, installed a bathroom faucet and a kitchen faucet, fixed a broken pipe, and ran a new line to our refrigerator's ice maker. The service was fast, friendl... More

I almost tried to do it myself, but one look and I knew I was in way over my head. I was so hesitant to call because I've had bad experiences in the past. Let me tell you though... In one visit, our plumber (Jeff) gave us a very reasonable quote, installed a bathroom faucet and a kitchen faucet, fixed a broken pipe, and ran a new line to our refrigerator's ice maker. The service was fast, friendly, clean, professional, and I'm very happy with the results. No more leaky faucets, and no more buying bags of ice at the gas station! If you need plumbing work done, I highly recommend them. Less

5/5/2021 About a month ago I had my septic tank pumped. Around 530pm on 5/4/2021 I drained my kitchen sink which ended up causing my toilet to backflush and spill solids all over the floor. After stopping the flow and cleaning up the mess, I called at roughly 630pm. I explained my situation to the guy who answered the phone and was told that it was 630, needed to have my septic tank pumped and th... More

5/5/2021 About a month ago I had my septic tank pumped. Around 530pm on 5/4/2021 I drained my kitchen sink which ended up causing my toilet to backflush and spill solids all over the floor. After stopping the flow and cleaning up the mess, I called at roughly 630pm. I explained my situation to the guy who answered the phone and was told that it was 630, needed to have my septic tank pumped and that I was wasting his time. I won't bother to ever waste his time ever again when I'm having plumbing issues. Less

Highly recommend this company. They were prompt with returning my early morning call, sent a rep same day who arrived timely; identified the issue and fixed it quickly for a reasonable price. Very pleased. :)

Mike did an outstanding job. He explained everything that was going on with my plumbing system and was in and out of my home in 1 hour! It was a pleasure having him in my home and recommend to everyone!

Mike has a very professional attitude and is a pleasure to meet.

Quick professional and knowledgeable. Will use again. Priced right.

So thankful for these guys. They totally saved my day and were a great value for the work they did. Would definitely recommend them to anyone. 10/10

So I called these guys yesterday 10/30 for a backed up sewage system. I was told they would have someone out between 12-4 today 10/31. No communication whatsoever, called and left a message at 2:30pm for confirmation, no response. Now it's 5:00 and I had to resort to calling a second company out tomorrow. It's cool though guys, thanks for the professionalism, it's not like it's Halloween and ... More

So I called these guys yesterday 10/30 for a backed up sewage system. I was told they would have someone out between 12-4 today 10/31. No communication whatsoever, called and left a message at 2:30pm for confirmation, no response. Now it's 5:00 and I had to resort to calling a second company out tomorrow. It's cool though guys, thanks for the professionalism, it's not like it's Halloween and people have kids or anything. Wouldn't know about the quality of work because they would have to show up for me to judge that. Oh and be warned, if you look at the profiles of many of their "reviewers" they sure don't seem to be legit. People that review randomly all across the country most times aren't real at all, just bots to boost review score. Less

I'd highly recommend Frost & Kretch . I called on a Sunday after my hot water tank failed Brandon was out Monday afternoon. He did a great job, clean and explained how I should maintain my new Hot Water Tank. I was so pleased I'm having Brandon come back to replace my water back up sump pump , install a toilet and faucet. I found a trustworthy company do do my plumbing. Brandon is very nice and r... More

I'd highly recommend Frost & Kretch . I called on a Sunday after my hot water tank failed Brandon was out Monday afternoon. He did a great job, clean and explained how I should maintain my new Hot Water Tank. I was so pleased I'm having Brandon come back to replace my water back up sump pump , install a toilet and faucet. I found a trustworthy company do do my plumbing. Brandon is very nice and respectful. A great guy to chat with and learn. Less

Nice job scratched up kichen floor dont have the decency to come see it will have friends and relatives post same thing on facebook starting tomorrow

I used Frost and Kretsch for the first time at my business yesterday to replace a vacuum breaker on my sprinkler system. Let me just say- If you are reading this, you probably already know how hard it is to find a good plumber!! They were professional, friendly, thorough and cleaned up after themselves. Bonus: the plumbers name was Chris too, haha. Definitely recommended. Will use them in the fu... More

I used Frost and Kretsch for the first time at my business yesterday to replace a vacuum breaker on my sprinkler system. Let me just say- If you are reading this, you probably already know how hard it is to find a good plumber!! They were professional, friendly, thorough and cleaned up after themselves. Bonus: the plumbers name was Chris too, haha. Definitely recommended. Will use them in the future for any future plumbing drama I may have. Less

I called and they promptly came out the next morning. Arrived on time, quickly found and fixed the problem. 5 Stars. I will call again if/when needed.

Very friendly unfortunately we need more work than anticipated.

They are honest, reasonable, and take care of business... We use them for every plumbing issue we have and recommend them highly.

This is a great company. Very professional, very reasonable, and communicate with their customers very well. The technician (Steve) they sent out to fix our problem is very personable and great at his job. He went above and beyond what he had to do to fix our problem. If the rest of their employees are like Steve then this is the best company you can hire

Saw their truck and looked them up on Google. Found a TON of great reviews. Found out that when I called I was speaking tot he owner who was totally helpful and promised our first experience would be great. Josh came out to our house for a blocked floor drain in the basement. We have used a lot of plumbers over the 20 years we've been in this house, and none were as professional as Frost & Kre... More

Saw their truck and looked them up on Google. Found a TON of great reviews. Found out that when I called I was speaking tot he owner who was totally helpful and promised our first experience would be great. Josh came out to our house for a blocked floor drain in the basement. We have used a lot of plumbers over the 20 years we've been in this house, and none were as professional as Frost & Kretsch. Wish we would have known about them a long time ago! They are courteous and professional, cleaned up after their work, and even had booties on the wheels of the snake machine he brought in (that's the first time I ever saw that). All this and about a 20 minute wait from when I called them to when they arrived. Pricing was affordable and they left me with piece of mind after. Highly recommend Frost & Kretsch. Less

I had the absolute best experience this week with John and Tyler. As a first time customer we didn’t really know what to expect but were beyond impressed. They were not only kind and respectful but extremely knowledgeable and helpful in every aspect. They made me and the kids feel extremely comfortable and safe. I would highly recommend this company and their extremely hard working employees. Tha... More

I had the absolute best experience this week with John and Tyler. As a first time customer we didn’t really know what to expect but were beyond impressed. They were not only kind and respectful but extremely knowledgeable and helpful in every aspect. They made me and the kids feel extremely comfortable and safe. I would highly recommend this company and their extremely hard working employees. Thank you for going above and beyond for us!! Less

I had the absolute best experience today with John and Tyler. As a first time customer we didn’t really know what to expect but were beyond impressed. They were not only kind and respectful but extremely knowledgeable and helpful in every aspect. They made me and the kids feel extremely comfortable and safe. I would highly recommend this company and their extremely hard working employees. Thank y... More

I had the absolute best experience today with John and Tyler. As a first time customer we didn’t really know what to expect but were beyond impressed. They were not only kind and respectful but extremely knowledgeable and helpful in every aspect. They made me and the kids feel extremely comfortable and safe. I would highly recommend this company and their extremely hard working employees. Thank you for going above and beyond for us today! Less

On time and very informative. Thanks to tree roots blocking the pipes our drains were backing up. Took the time to talk to us about what was going on

Excellent service! Next day appointment, called ahead and on time. The work they performed looks professional and he cleaned up behind himself. I'll hire them again and will recommend them to friends and family.

I called for a plumber this morning and Kevin was out in a few hours. He was very polite, prompt, and informative. He let me know every step of the way what was going on. He made sure I was satisfied before presenting me with a bill, which he told me in advance what the cost would be. I will be calling this company again...and asking for Kevin!!

Called for service a few weeks ago. Was told someone would be out between 4-6PM. No one ever showed.

I cannot day enough about how awesome you guys are. Twice this week you have helped me in an emergency. Your team is fantastic and your prices are so reasonable. I won’t even think twice on getting a second opinion!! Thank you!!

Great Company! Easy to work with and always there when they say they will be there. The technicians are very knowledgeable and can handle any size project from drain snaking, hot water tank replacement, backflow testing and whole house plumbing. Great asset to my company.

Prior to finding these guys I spoke with 4 other plumbing companies that weren't nearly as helpful as Frost & Kretsch. My first conversation on the phone with these guys was extremely helpful, offering me different options for my problems. They were very punctual, explained the problems and what to do, and were very fast. I would recommend this company to anyone.

MUST READ! Shocked because of existing reviews.... Laughable experience to say the least (450$ for 1hr of actual work & no mat'ls needed). I Talked with Dave on phone and gave line up of what needed to be done, we had all mat'ls ready for new shower handle install. Crew showed up "Brandon and helper" told my wife we had wrong part and it would be 350$ to repair (not a repair was a new install). ... More

MUST READ! Shocked because of existing reviews.... Laughable experience to say the least (450$ for 1hr of actual work & no mat'ls needed). I Talked with Dave on phone and gave line up of what needed to be done, we had all mat'ls ready for new shower handle install. Crew showed up "Brandon and helper" told my wife we had wrong part and it would be 350$ to repair (not a repair was a new install). I arrived and was informed by wife & they just left to get part. They arrive with part that was ultimately not used. I approached crew about "issue" Brandon acted clueless of the lineup and said Dave did not line him up although he was lined up by my wife also. For the 350$ they never intended to replace the existing complete unit as instructed by wife...that part they went to get was just the internal cartridge. They were going to leave all old mat'l in the wall and just replace the cartridge and the visible handle, 10 min job for 350$. When Brandon was informed he was not doing what was asked you could tell he was getting arrogantly uncomfortable. They eventually completed the job as told (1hr of time)....then Brandon said for the added work the cost was going to be .....aaa.....aaa.....aaa....like 450$..........all I could do was laugh. Less

They came out same day and fixed our problem fast. They were so nice and helpful! They also gave a fair price, will be using them again!

We just had Jason out to our business for a blocked pipe. He came out right away, and fixed the problem in under an hour. Jason then explained everything to use so we could know what the problem was. We recommend Frost & Kretsch plumbing highly. Will use them again if we have any more issues.

It was such a great day for me to have Frost & Kretsch Plumbing out to service my home. I referred to them for my home. They went beyond my expectations.

Very pleasant and professional. I called on a Saturday because my drains were backing up and within a few hours someone was there. He was quick and efficient and had my problem resolved at a reasonable cost, especially for a last minute emergency visit. Would highly recommend.