They had helpful customer service during the ordering process, and the delivery driver was so nice and accommodating. The unit is clean and in great shape. We’ve been super happy so far! Less

When I called on the phone to order the storage unit, the company was responsive to my time availability and to what i was looking for at a good price.The driver was very kind and he remarkably was able to drop off the storage unit into a tight spot!So far my experience has been great. Less

Excellent solution to short term storage in our driveway while we had the interior of our 3-car garage renovated. Extremely easy to order, delivered and picked up on time. Their staff are friendly and great to work with. I highly recommend UNITS of NEO. . Less

UPDATE our first UNIT was delivered , as promised Chris snd Dan did a great job.Can’t say enough about this company.Heather did an excellent job getting us set up for 2 UNITS and was able to meet our schedule. Excellent customer service. And Jordan did an excellent job delivering and picking up our UNIT. Again great customers skills. I can not say enough about Heather Jordan AND the UNIT containers, much better than the competitor who could not deliver. Less

We required a pod to be delivered on short notice, and I would like to commend Heather for her exceptional assistance in scheduling this service. She effectively accommodated our needs within less than a day. Additionally, Chris was the individual responsible for delivering the pod; he demonstrated remarkable friendliness and professionalism throughout the process. I would highly recommend this company to anyone seeking reliable and professional services. Less

Heather walked us through each and every step, making it all look easy. It could have been otherwise due to a "divided" delivery, storage and moving plan...different locations. She was always polite and efficient and she "felt like a new and trusted friend". Less

Heather is probably the coolest person i ever talked to for a scheduling and payment, we even talked about Pluto the actual Planet, not this dwarf planet junk! …….. anyway. She made everything simple and walked me through all my questions! The box is beautiful and clean! Even smelled fresh. GreatCompany to work with! Plus they don't Nickel and dime u for stupid stuff.Excellent company!!!! Delivery was perfect! Less

Awesome to work with. Very professional and accommodating. Heather was amazing as was our delivery guy. Thanks will definitely use again and will always recommend! Less

We are extremely pleased with the whole experience dealing with the people who work at UNITS Moving , and Portable Storage. From Heather doing a truly great job with the Office portion of thier company , to Jordan the Driver , and Unit service Technician out in the public everyday they are truly everything you could ever hope for , or want in professionals of thier field. Thank You so very much Jordan for all your great help , and You too Heather for working your team along with our schedule. I would recommend you , and Your UNITS team to everyone that I know. GOD BLESS YOU ALL NOW AND FOREVER MORE , SINCERELY YOURS , RICKIE BENTLEY Less

Units was very easy to work with. Scheduling was easy, the unit was very clean and easy to operate and extremely helpful. We were shocked how much storage it held. Thank you Less

We are very satisfied with the customer service, billing and delivery process. Thank you Heather and her team - Ms. B Ohio Selfie World Foundation now the New Ambition HQ Less

So we ordered pods pods could not drop the unit because of wires and trees because of their system where as units is almost like magic with a remote control and moved it right into the spot that needed to be it was truly amazing. I’m impressed I get I think pods needs to step up their game. Less

I have two of the UNITS. they are very nice and secure. Staff is great to work with and happy to find a Ohio based company that serviced my location in Huron Ohio Less

Drivers were very nice and very professional living out here in the country. They came to the wrong driveway and I had to walk over but that’s country roads for you other than that the guys were perfect very friendly. Thank you. Less

Heather and the entire team at UNITS are amazing! Customer service was above and beyond, units are clean, well maintained and are very careful in transporting. They worked their schedule to meet our timeline for our move and saved the day for our family! Wouldn’t use anyone else Less

From the 1st phone call to order, to the delivery… customer service was beyond expectations. I would highly recommend over any “chain” pod service. 110% 5 stars Less

Phenomenal experience to date. Quick efficient drop off about 2 weeks ago. Then the pickup and move from our old house to our new was seamless. Their rep was highly skilled getting the container placed exactly where we wanted it at our new home. Super happy with our decision to go with UNITS of NEO. Less

We used them for our move into our new construction home. Excellent, highly recommend. It was amazing to watch how the little machine delivered the unit on our driveway (no heavy truck or equipment). Everything arrived in perfect condition and the communication was excellent and delivery was on time. Less

Good people, quality product, and a fantastic experience all around. Their office staff (Heather) was extremely accommodating and their driver (Jordan) dealt with two different property struggles on four separate occasions with absolute ease and flexibility. Highly recommended. Less

I did the comparison and UNITS came out on top. They also could deliver the unit with two days notice... Nice! Heather was friendly and professional. SOLD. The 8x16 UNIT was perfect for our needs. Less

Excellent experience with Units storage container. Heather was professional and explained the process well. The Unit was delivered on time and the driver was very helpful with placing the container. Less

I had to remove all contents of my finished basement because of mini flood caused by burnt out sump pumps.While I had rented an indoor storage unit not too far it still took time to fill cars or vans and take stuff there. Then drive back and repeat.I recalled the opportunity to have a storage unit brought right to your driveway. I located this excellent company. There are other companies but I chose this one and I am so happy I did.I asked for one Unit 16 x 8 x8 as fast as possible and this local company's staff got me one the same day. We filled it fast and the next opportunity they delivered another empty and picked up the first one. Then we filled th 2nd and they delivered a 3rd and picked up the full second unit. We then filled the 3rd and they picked it up.They have more than one size but the 16 x 8 x8 is pretty huge. They are clean in excellent condition and are stored in their climate controlled warehouse.Service by their staff was beyond outstanding. I texted them and they got right back to me in a very few minutes. Gave me all the information I wTheir pricing is fair and competitive. But service is so important. Their unit container is excellent and they excelled at service.I live in Avon on the opposite side of town from their operations and it was no issue at all.This is a local franchise of a national franchise. I love dealing with local companies. They are right here and care about their local customers as they are their only customers.I have no relationship with this excellent company. Less

Exceptionally accommodating and flexible ~ we are in a tough situation with many unknowns and both heather and Larry reached out, assured us that we can work with them however we need to do it. Less

Units was the best experience and price I could imagine! They were so helpful in the planning, delivery and pick up process. Excellent communication and quality service, with the best price around. I’d use them all the time! Less

Great experience so far! We had an on-site unit delivered. Communication was excellent and pricing very competitive. Delivery was super smooth and on-time! Definately recommend using this company! Less

EXCELLENT, EXCELLENT !!! This company went over and above to supply us with a storage unit when we were in a real pinch. The office / dispatcher Heather was able to switch some things around and get us a storage unit right before Memorial Day weekend. The company we were going to use ( won’t mention names but starts with “P” )dropped the ball and couldn’t get their storage unit in place, even though they used an on-line overhead view and said “no problem”. Thank you for your excellent service and storage unit. Less

Absolutely wonderful business to deal with! We had an issue with the other storage unit place because they could not fit into the driveway to drop the pod off. It was suggested to us to call Units and we had a Unit out within an hour of calling that same day!I would 100% recommend units to anyone out there! Less

Units made this process so much less stressful for my family. With two young kids, I was nervous about what we were getting ourselves into. With the help with Heather and the Units team, they made it as seamless and the least stressful for us as possible. Thank you!! Less

Jordan Slack picked up our unit a few minutes ago. his skill at what he is doing is Absolutely unbelievable. He had to deal with a two lane road, with extremely heavy traffic, due too a closed road leading too our Address, I am experienced in this type of work on the roads, and Jordans ability and skill is the Best i have ever witnessed, in all my years with Ohio Bell and ATT on the roads ask him yourselves, the traffic was horible Less

Very good people, very understanding. Delivery and pick up was prompt and professional. I would recommend them to anyone who needs extra storage on there property. I’m not sure but if they could be used for moving from one place to another I would definitely call them. Thank you Larry and Heather! Less

Efficient and friendly - delivery fast and service tech outstanding. Would definitely refer services and will use again.Units delivered and completed services as stated and again I had the same person from beginning to end and he has a wonderful attitude and personality and his customer service is amazing. 🥲 Less

Amazing!! The unit arrived in great condition. The staff was very accommodating getting my unit delivered in two business days and calling to make sure they were putting it in the correct spot. Less

By far the best moving container company out there. Quality communications, delivery/placement of container, movement/storage enroute, delivery, and pickup. Please please compare with other company containers for construction, size, weight limits, and price. Plus, they provide the lock and can place the UNIT just about anywhere needed for loading/unloading. Less

Wow! Amazing customer service, Heather is wonderful, the delivery person was friendly and helpful. On time! I am so grateful!Update: Pick-up went as smoothly as delivery of the unit. Heather is wonderful, easy to work with, professional and knowledgeable. Working with UNITS Moving and Portable Storage of NE Ohio has been a positive experience all the way around. A+++!! Less

Great experience Heather from the local team in Ohio was extremely helpful and went above and beyond to assist. She simplified the move and answered every question. Generally don’t look forward to dealing with service representatives but not in this case! Heather you were a true pleasure to work with. Less

I’m very happy with my decision to go with UNITS to store many items after our devastating tornado damage, a very professional man delivered it and placed it EXACTLY where I wanted it. The unit was spotlessly clean and VERY sturdy top to bottom, so happy I went with these as opposed to the “national pods”!After 6 months it was finally time to call Heather again at the UNITS office and arrange for a pick up as we finally got the contents put back into our newly completely rebuilt pole building. As always she was a joy to work with making a bad situation a little easier! The driver took great care not to damage a large rose bush I had to temporarily relocate right next to the unit. I’m highly satisfied with choosing Units and would highly recommend them to anybody needing temporary storage as their units are clean and an excellent shape! Less

Very happy with our rental. At pickup time we were experiencing inclement weather. Pods was very cooperative and rescheduled at no charge. Highly recommend. Less

The delivery men were outstanding and quite talented at maneuvering the units into our garage. I would definitely recommend Units to anyone planning on moving/storing their belongings. Thank you for your assistance. Less

Reasonably priced, and my Pod arrived at my destination with everything in tact. Heather communicated effectively with me throughout the moving process via text, and she and Larry were great to work with! :) I highly recommend! Less

I would like to highly recommend UNITS to anyone. Heather was a great person to work with. She was very professional, has a great personality, and worked with me well. This made an overwhelming situation simplistic and easy. The prices, in my opinion, were reasonable. The service was outstanding. I didn't know my timeline and she worked with me on a human level. My driveway was very tight and they were able to maneuver the 16' UNIT easily and work with me to meet my needs. Very personable with a good sense of humor and flexibility in the services provided. Thank you for a pleasant experience. It was good to find a company that doesn't forget about treating people like human beings. Less

They are prompt with delivering the unit to our home for us to pack. The man who delivered it was very nice and listened to where my husband wanted the unit great job! My case handlers were john and Rachel great job Less

Just got my unit delivered! Amazing customer service by Heather. So nice and hilarious. I enjoyed the conversation and so happy we went with them! Thanks! Less