I have two of the UNITS. they are very nice and secure. Staff is great to work with and happy to find a Ohio based company that serviced my location i...
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I have two of the UNITS. they are very nice and secure. Staff is great to work with and happy to find a Ohio based company that serviced my location in Huron Ohio
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5
Dec 04, 2024
5
Dec 02, 2024
5
Nov 27, 2024
Delivery was quick and easy. The office was was ready to work with and friendly!
5
Nov 19, 2024
Great experience! Will use again.....
5
Nov 19, 2024
Easy process. Easy to get ahold of. Great rates.
5
Nov 11, 2024
Excellent service. Unit is amazing and can be place anywhere on your property.
A++++
5
Nov 08, 2024
5
Nov 08, 2024
Excellent service on very short notice
5
Nov 01, 2024
Drivers were very nice and very professional living out here in the country. They came to the wrong driveway and I had to walk over but thatās country...
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Drivers were very nice and very professional living out here in the country. They came to the wrong driveway and I had to walk over but thatās country roads for you other than that the guys were perfect very friendly. Thank you.
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5
Oct 31, 2024
Customer service was extremely friendly. Delivery was quick and easy. Happy to support a local company. Definitely recommend and would use again.
5
Oct 28, 2024
Heather and the entire team at UNITS are amazing! Customer service was above and beyond, units are clean, well maintained and are very careful in tra...
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Heather and the entire team at UNITS are amazing! Customer service was above and beyond, units are clean, well maintained and are very careful in transporting. They worked their schedule to meet our timeline for our move and saved the day for our family! Wouldnāt use anyone else
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5
Oct 09, 2024
From the 1st phone call to order, to the deliveryā¦ customer service was beyond expectations. I would highly recommend over any āchainā pod service. 11...
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From the 1st phone call to order, to the deliveryā¦ customer service was beyond expectations. I would highly recommend over any āchainā pod service. 110% 5 stars
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5
Sep 28, 2024
Phenomenal experience to date. Quick efficient drop off about 2 weeks ago. Then the pickup and move from our old house to our new was seamless. Their ...
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Phenomenal experience to date. Quick efficient drop off about 2 weeks ago. Then the pickup and move from our old house to our new was seamless. Their rep was highly skilled getting the container placed exactly where we wanted it at our new home. Super happy with our decision to go with UNITS of NEO.
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5
Sep 27, 2024
The container was timely delivered and picked up. Would not hesitate using them again or recommending to my friends.
5
Sep 27, 2024
Excellent communication with a timely and professional delivery!
5
Sep 12, 2024
We used them for our move into our new construction home. Excellent, highly recommend. It was amazing to watch how the little machine delivered the u...
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We used them for our move into our new construction home. Excellent, highly recommend. It was amazing to watch how the little machine delivered the unit on our driveway (no heavy truck or equipment). Everything arrived in perfect condition and the communication was excellent and delivery was on time.
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5
Aug 30, 2024
5
Aug 19, 2024
Excellent service when PODS couldn't get in our driveway, UNITS did it with a breeze and last minute! Wonderful customer service!
5
Aug 14, 2024
5
Aug 08, 2024
Good people, quality product, and a fantastic experience all around. Their office staff (Heather) was extremely accommodating and their driver (Jordan...
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Good people, quality product, and a fantastic experience all around. Their office staff (Heather) was extremely accommodating and their driver (Jordan) dealt with two different property struggles on four separate occasions with absolute ease and flexibility. Highly recommended.
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5
Aug 06, 2024
Units was east to work with they delivered units and picked up when stated.Heather was a pleasure to work with,very helpful. Thanks.
5
Aug 06, 2024
I did the comparison and UNITS came out on top. They also could deliver the unit with two days notice... Nice! Heather was friendly and professional....
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I did the comparison and UNITS came out on top. They also could deliver the unit with two days notice... Nice! Heather was friendly and professional. SOLD. The 8x16 UNIT was perfect for our needs.
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5
Jul 23, 2024
Excellent experience with Units storage container. Heather was professional and explained the process well. The Unit was delivered on time and the dr...
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Excellent experience with Units storage container. Heather was professional and explained the process well. The Unit was delivered on time and the driver was very helpful with placing the container.
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5
Jul 23, 2024
So we ordered pods pods could not drop the unit because of wires and trees because of their system where as units is almost like magic with a remote c...
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So we ordered pods pods could not drop the unit because of wires and trees because of their system where as units is almost like magic with a remote control and moved it right into the spot that needed to be it was truly amazing. Iām impressed I get I think pods needs to step up their game.
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5
Jul 19, 2024
Excellent Service... Staff is friendly, reliable, and eager to help. Very reasonable pricing.
5
Jul 16, 2024
Was very impressed with precise placement and the amount of space of the pod.
5
Jul 11, 2024
Fantastic company. Everyone was very friendly and helpful!
5
Jul 03, 2024
I had to remove all contents of my finished basement because of mini flood caused by burnt out sump pumps.
While I had rented an indoor storage unit...
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I had to remove all contents of my finished basement because of mini flood caused by burnt out sump pumps.
While I had rented an indoor storage unit not too far it still took time to fill cars or vans and take stuff there. Then drive back and repeat.
I recalled the opportunity to have a storage unit brought right to your driveway. I located this excellent company. There are other companies but I chose this one and I am so happy I did.
I asked for one Unit 16 x 8 x8 as fast as possible and this local company's staff got me one the same day. We filled it fast and the next opportunity they delivered another empty and picked up the first one. Then we filled th 2nd and they delivered a 3rd and picked up the full second unit. We then filled the 3rd and they picked it up.
They have more than one size but the 16 x 8 x8 is pretty huge. They are clean in excellent condition and are stored in their climate controlled warehouse.
Service by their staff was beyond outstanding. I texted them and they got right back to me in a very few minutes. Gave me all the information I w
Their pricing is fair and competitive. But service is so important. Their unit container is excellent and they excelled at service.
I live in Avon on the opposite side of town from their operations and it was no issue at all.
This is a local franchise of a national franchise. I love dealing with local companies. They are right here and care about their local customers as they are their only customers.
I have no relationship with this excellent company.
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5
Jun 29, 2024
Exceptionally accommodating and flexible ~ we are in a tough situation with many unknowns and both heather and Larry reached out, assured us that we c...
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Exceptionally accommodating and flexible ~ we are in a tough situation with many unknowns and both heather and Larry reached out, assured us that we can work with them however we need to do it.
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5
Jun 25, 2024
From start to finish our experience with UNITS was perfect. I highly recommend them. The communication was top notch.
5
Jun 25, 2024
5
Jun 24, 2024
Great service and was able to accommodate on short notice due to a major issue.
Thank you
5
Jun 20, 2024
Units was the best experience and price I could imagine! They were so helpful in the planning, delivery and pick up process. Excellent communication a...
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Units was the best experience and price I could imagine! They were so helpful in the planning, delivery and pick up process. Excellent communication and quality service, with the best price around. Iād use them all the time!
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5
Jun 17, 2024
5
Jun 12, 2024
Great experience so far! We had an on-site unit delivered. Communication was excellent and pricing very competitive. Delivery was super smooth and on-...
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Great experience so far! We had an on-site unit delivered. Communication was excellent and pricing very competitive. Delivery was super smooth and on-time! Definately recommend using this company!
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5
Jun 11, 2024
5
Jun 11, 2024
EXCELLENT, EXCELLENT !!! This company went over and above to supply us with a storage unit when we were in a real pinch. The office / dispatcher Hea...
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EXCELLENT, EXCELLENT !!! This company went over and above to supply us with a storage unit when we were in a real pinch. The office / dispatcher Heather was able to switch some things around and get us a storage unit right before Memorial Day weekend. The company we were going to use ( wonāt mention names but starts with āPā )dropped the ball and couldnāt get their storage unit in place, even though they used an on-line overhead view and said āno problemā. Thank you for your excellent service and storage unit.
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5
Jun 07, 2024
So easy to deal with, responsive, fast, friendly - humans who care!
5
Jun 07, 2024
Heather was overly accommodating, patient, flexible, and helpful in trying to meet our every need. Very appreciated!
5
Jun 07, 2024
Timely delivery and careful placement of the unit in a tight spot
5
May 30, 2024
Absolutely wonderful business to deal with! We had an issue with the other storage unit place because they could not fit into the driveway to drop the...
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Absolutely wonderful business to deal with! We had an issue with the other storage unit place because they could not fit into the driveway to drop the pod off. It was suggested to us to call Units and we had a Unit out within an hour of calling that same day!
I would 100% recommend units to anyone out there!
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5
May 30, 2024
Units made this process so much less stressful for my family. With two young kids, I was nervous about what we were getting ourselves into. With the h...
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Units made this process so much less stressful for my family. With two young kids, I was nervous about what we were getting ourselves into. With the help with Heather and the Units team, they made it as seamless and the least stressful for us as possible. Thank you!!
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5
May 25, 2024
Everyone was so nice to deal with and very friendly and helpful.
5
May 23, 2024
Excellent communication and service, despite the fact I was last minute and unorganized, they got it done!
5
May 21, 2024
Jordan Slack picked up our unit a few minutes ago. his skill at what he is doing is Absolutely unbelievable. He had to deal with a two lane ro...
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Jordan Slack picked up our unit a few minutes ago. his skill at what he is doing is Absolutely unbelievable. He had to deal with a two lane road, with extremely heavy traffic, due too a closed road leading too our Address, I am experienced in this type of work on the roads, and Jordans ability and skill is the Best i have ever witnessed, in all my years with Ohio Bell and ATT on the roads ask him yourselves, the traffic was horible
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5
May 11, 2024
Very good people, very understanding. Delivery and pick up was prompt and professional. I would recommend them to anyone who needs extra storage on th...
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Very good people, very understanding. Delivery and pick up was prompt and professional. I would recommend them to anyone who needs extra storage on there property. Iām not sure but if they could be used for moving from one place to another I would definitely call them.
Thank you Larry and Heather!
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5
Apr 30, 2024
Amazing!! The unit arrived in great condition. The staff was very accommodating getting my unit delivered in two business days and calling to make sur...
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Amazing!! The unit arrived in great condition. The staff was very accommodating getting my unit delivered in two business days and calling to make sure they were putting it in the correct spot.
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5
Apr 27, 2024
5
Apr 10, 2024
By far the best moving container company out there. Quality communications, delivery/placement of container, movement/storage enroute, delivery, and ...
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By far the best moving container company out there. Quality communications, delivery/placement of container, movement/storage enroute, delivery, and pickup. Please please compare with other company containers for construction, size, weight limits, and price. Plus, they provide the lock and can place the UNIT just about anywhere needed for loading/unloading.
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5
Apr 05, 2024
What a wonderful company. The staff is top notch. Heather made this so easy and fast. Even had my pod delivered the same day! I'd highly recommend
5
Apr 03, 2024
Great people throughout. Delivery was no hassle even though a tight fit .
Wouldnāt hesitate to use again.
5
Mar 30, 2024
5
Mar 29, 2024
Efficient and friendly - delivery fast and service tech outstanding. Would definitely refer services and will use again.
5
Mar 26, 2024
Great experience Heather from the local team in Ohio was extremely helpful and went above and beyond to assist. She simplified the move and answered ...
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Great experience Heather from the local team in Ohio was extremely helpful and went above and beyond to assist. She simplified the move and answered every question. Generally donāt look forward to dealing with service representatives but not in this case! Heather you were a true pleasure to work with.
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5
Mar 22, 2024
Thank you! We've had our furniture in a UNIT all winter long while our home was renovated. A great place to hold our things, and wonderful people.
5
Mar 19, 2024
Use UNITS all the time! Great prompt service!
5
Mar 17, 2024
They're very nice friendly and concern and prompt I am very satisfied with their services they do good business šš
5
Mar 14, 2024
Very happy with our rental. At pickup time we were experiencing inclement weather. Pods was very cooperative and rescheduled at no charge. Highly reco...
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Very happy with our rental. At pickup time we were experiencing inclement weather. Pods was very cooperative and rescheduled at no charge. Highly recommend.
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5
Mar 14, 2024
Highly recommend! VERY ACCOMMODATING! Positioned perfectly. Clean units.
5
Mar 01, 2024
The delivery men were outstanding and quite talented at maneuvering the units into our garage. I would definitely recommend Units to anyone planning...
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The delivery men were outstanding and quite talented at maneuvering the units into our garage. I would definitely recommend Units to anyone planning on moving/storing their belongings. Thank you for your assistance.
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5
Feb 24, 2024
Reasonably priced, and my Pod arrived at my destination with everything in tact. Heather communicated effectively with me throughout the moving proces...
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Reasonably priced, and my Pod arrived at my destination with everything in tact. Heather communicated effectively with me throughout the moving process via text, and she and Larry were great to work with! :) I highly recommend!
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5
Feb 23, 2024
Wow! Amazing customer service, Heather is wonderful, the delivery person was friendly and helpful. On time! I am so grateful!
5
Feb 12, 2024
On time, placement was perfect. Driver explained things, very nice guy.
5
Jan 25, 2024
I would like to highly recommend UNITS to anyone. Heather was a great person to work with. She was very professional, has a great personality, and wor...
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I would like to highly recommend UNITS to anyone. Heather was a great person to work with. She was very professional, has a great personality, and worked with me well. This made an overwhelming situation simplistic and easy. The prices, in my opinion, were reasonable. The service was outstanding. I didn't know my timeline and she worked with me on a human level. My driveway was very tight and they were able to maneuver the 16' UNIT easily and work with me to meet my needs. Very personable with a good sense of humor and flexibility in the services provided. Thank you for a pleasant experience. It was good to find a company that doesn't forget about treating people like human beings.
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5
Jan 24, 2024
5
Jan 15, 2024
Awesome service. Clean new storage units. They can position the unit in really tight spaces.
5
Jan 12, 2024
They did a nice job delivering the container to its destination.
5
Jan 04, 2024
Great and friendly Service. Can store my items as needed.
5
Jan 03, 2024
They are prompt with delivering the unit to our home for us to pack. The man who delivered it was very nice and listened to where my husband wanted th...
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They are prompt with delivering the unit to our home for us to pack. The man who delivered it was very nice and listened to where my husband wanted the unit great job! My case handlers were john and Rachel great job
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5
Jan 02, 2024
Just got my unit delivered! Amazing customer service by Heather. So nice and hilarious. I enjoyed the conversation and so happy we went with them! Tha...
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Just got my unit delivered! Amazing customer service by Heather. So nice and hilarious. I enjoyed the conversation and so happy we went with them! Thanks!
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5
Dec 05, 2023
Scheduling was easy and delivery was fast and on time. I was very impressed with Customer Service. I could not be there for delivery but they place th...
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Scheduling was easy and delivery was fast and on time. I was very impressed with Customer Service. I could not be there for delivery but they place the UNIT right where I wanted it. Thanks
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5
Oct 28, 2023
Great customer service and communication. They were right on schedule. This made our move so much easier and less stressful. There was plenty of space...
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Great customer service and communication. They were right on schedule. This made our move so much easier and less stressful. There was plenty of space for our furniture and boxes and he can maneuver the unit perfectly to put exactly where you need it even if you have a small driveway. Our belongings were safe and secure the whole time.
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5
Oct 24, 2023
Delivery of the storage unit was on time and very professional. Couldn't have been any easier.
5
Sep 27, 2023
Iām very happy with my decision to go with UNITS to store many items after our devastating tornado damage, a very professional man delivered it and pl...
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Iām very happy with my decision to go with UNITS to store many items after our devastating tornado damage, a very professional man delivered it and placed it EXACTLY where I wanted it. The unit was spotlessly clean and VERY sturdy top to bottom, so happy I went with these as opposed to the ānational podsā!
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5
Sep 27, 2023
Excellent Service, friendly staff.
5
Sep 22, 2023
Very friendly, great people
5
Sep 11, 2023
Best Customer Service Ever. I dealt with Heather and she was great. Extremely helpful and professional. The delivery individuals were every bit as fr...
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Best Customer Service Ever. I dealt with Heather and she was great. Extremely helpful and professional. The delivery individuals were every bit as friendly and professional! UNITS went above and beyond to help us out. Would never rent from someone else. UNITS will get my business every time!!
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5
Sep 08, 2023
I love them so nice told me everything they were doing let me watch fast working hard hope this never happened again but enjoy them
5
Aug 07, 2023
Locally owned, great communication, we loved the support that Heather and Jeff gave us. Top notch group that made everything a breeze. We are sooo ...
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Locally owned, great communication, we loved the support that Heather and Jeff gave us. Top notch group that made everything a breeze. We are sooo happy we chose Units!
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5
Aug 01, 2023
I cannot say enough wonderful things about UNITS! Heather and the team were absolutely amazing and went above and beyond to help us with our move. The...
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I cannot say enough wonderful things about UNITS! Heather and the team were absolutely amazing and went above and beyond to help us with our move. They are reasonably priced and have EXCELLENT customer service. If I need storage or moving assistance again I know exactly who Iāll be calling!
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5
Jul 28, 2023
We have been having a great experience with Units Moving and Portable Storage! I highly recommend!
5
Jul 28, 2023
Great company to work with, easy quick process, and the unit was very clean. Would highly recommend and use again.
5
Jul 25, 2023
My experience with them has been wonderful!
The owner was in regular contact throughout the whole rental process. The driver was awesome and even text...
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My experience with them has been wonderful!
The owner was in regular contact throughout the whole rental process. The driver was awesome and even texted me to give me a heads up that there were doggy "land mines" all around the unit when he dropped it off (I hadn't been to the property in over a month). I couldn't have found a better company for my moving needs.
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5
Jul 14, 2023
Awesome service, so convenient, prompt, and very communicative. Exactly what we needed. Thanks again!
5
Jul 08, 2023
I can say a lot about UNITS and all will be positive. It was a pleasurable experience right from the start. I had originally reserved with another com...
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I can say a lot about UNITS and all will be positive. It was a pleasurable experience right from the start. I had originally reserved with another company but that didn't work out. At least they were gracious enough to reccomend UNITS. I will reinforce what the other reviewers expressed, from Heather in the office, to Jeff delivering, they were both top notch. The explaintions and placing of the unit showed Jeff's professionalism. They were lower in cost than the competition and provided the lock plus there were a half dozen blankets in the unit upon arriving. ( I don't know if blankets are part of the deal, so thank you UNITS!) Would I recommend UNITS to anyone moving? You betcha!
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5
Jul 05, 2023
UNITS of NE Ohio was excellent! Everything from starting service to coordinating pick-up and delivery was smooth and efficient. Everyone was kind and ...
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UNITS of NE Ohio was excellent! Everything from starting service to coordinating pick-up and delivery was smooth and efficient. Everyone was kind and helpful. Made my move so easy. Really can not recommend this service more highly!
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5
Jun 27, 2023
The experience I had with Units was impeccable! I called them in a panic, and from Larry answering the phone at 7 am, to Heather handling every detail...
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The experience I had with Units was impeccable! I called them in a panic, and from Larry answering the phone at 7 am, to Heather handling every detail, to Jeff and his "controller"....what great people. They are professional, personable, and a pleasure to work with.
Don't even look at the "other guys". Go to the classiest outfit out there.
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5
Jun 15, 2023
Everything was perfect , outstanding service and a huge thumbs up to UNITS Northeast Ohio Team!
5
Jun 12, 2023
From beginning to end, my experience was great. Heather was helpful every step of the way and Jeff made delivery and pickup a breeze. I lost my keys...
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From beginning to end, my experience was great. Heather was helpful every step of the way and Jeff made delivery and pickup a breeze. I lost my keys for the lock of my UNIT (I don't recommend doing that!), and they were able to help me resolve the situation quickly and efficiently. I could not be more please and I wholeheartedly recommend this team!
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5
Jun 02, 2023
We had a great experience with the entire Units Team during our recent renovation. I highly recommend them if you need a seamless storage solution.
5
May 09, 2023
Finally! A great local business that wants to make your moving experience positive. Real people from the owner, logistics, and delivery. All wonder...
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Finally! A great local business that wants to make your moving experience positive. Real people from the owner, logistics, and delivery. All wonderful, oh and the pod came on time, so clean and exactly where we wanted it placed. Easy monthly notice for payment. highly recommend.!!!!!
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5
May 02, 2023
Everyone has been so helpful during a stressful time. I would highly recommend over other companies!
5
Apr 13, 2023
Right from the jump, Heather was super helpful and amazing to deal with. Then, when I met Jeff upon delivery/pick up, that same great service was pro...
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Right from the jump, Heather was super helpful and amazing to deal with. Then, when I met Jeff upon delivery/pick up, that same great service was provided there as well. I will recommend them to any one who is moving. Don't hesitate to use these guys. They are amazing.
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5
Apr 03, 2023
Smooth, prompt delivery of my UNIT this morning. Jeff did a great job with the placement! He explained the sturdy construction, which made me feel con...
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Smooth, prompt delivery of my UNIT this morning. Jeff did a great job with the placement! He explained the sturdy construction, which made me feel confident that my property will be safe and dry during my remodel. Heather always available to answer questions from the office. A great team at UNITS, and local!
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5
Mar 30, 2023
It was wonderful working with Heather and Jeff at Units for my families move. We used 4 unites, and the coordination it took was a lot to deliver and...
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It was wonderful working with Heather and Jeff at Units for my families move. We used 4 unites, and the coordination it took was a lot to deliver and pick up units as we filled them, then reverse the process at our new home. Heather and Jeff made it easy and fun, always communicating and following through. These guys are good at what they do!
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5
Mar 24, 2023
Heather is an amazing rep! Thank you so much for all of your help!!!
5
Mar 15, 2023
I don't know what to say. I'd booked a move with PODS, measured out my lot per their instruction only to be told 45m before they were to deliver, they...
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I don't know what to say. I'd booked a move with PODS, measured out my lot per their instruction only to be told 45m before they were to deliver, they were unable to get their lift into my lot. This was a Thursday with me needing to be in Boston by Sunday to start a job on Monday. Needless to say, I was beyond upset. I was referred to UNITS. Not only did the owner answer the phone but he had a UNIT delivered same day to me as a solution using far more agile equipment to place the container (at far lesser overhead for the company to boot - PODS should take note). They were a slightly lesser storage fee on top of the amazing service. The delivery was smooth, fast pick up on Saturday morning leaving me able to drive east by the evening. SAVED MY LIFE. I don't have enough good things to say. The unit itself is also better made for better aeration than the POD. I'm glad I stumbled upon them like this as stressful as it all was. Can't recommend enough!!!
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5
Mar 08, 2023
Excellent service! My POD was delivered on time, in pristine condition! The unit was great quality. Very convenient to have access to my items while m...
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Excellent service! My POD was delivered on time, in pristine condition! The unit was great quality. Very convenient to have access to my items while my remodel took place. Very easy process to return. Customer service was great as well! Would highly recommend this company to others!
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