Drivers were very nice and very professional living out here in the country. They came to the wrong driveway and I had to walk over but that’s country roads for you other than that the guys were perfect very friendly. Thank you. Less

Heather and the entire team at UNITS are amazing! Customer service was above and beyond, units are clean, well maintained and are very careful in transporting. They worked their schedule to meet our timeline for our move and saved the day for our family! Wouldn’t use anyone else Less

From the 1st phone call to order, to the delivery… customer service was beyond expectations. I would highly recommend over any “chain” pod service. 110% 5 stars Less

Phenomenal experience to date. Quick efficient drop off about 2 weeks ago. Then the pickup and move from our old house to our new was seamless. Their rep was highly skilled getting the container placed exactly where we wanted it at our new home. Super happy with our decision to go with UNITS of NEO. Less

We used them for our move into our new construction home. Excellent, highly recommend. It was amazing to watch how the little machine delivered the unit on our driveway (no heavy truck or equipment). Everything arrived in perfect condition and the communication was excellent and delivery was on time. Less

Good people, quality product, and a fantastic experience all around. Their office staff (Heather) was extremely accommodating and their driver (Jordan) dealt with two different property struggles on four separate occasions with absolute ease and flexibility. Highly recommended. Less

I did the comparison and UNITS came out on top. They also could deliver the unit with two days notice... Nice! Heather was friendly and professional. SOLD. The 8x16 UNIT was perfect for our needs. Less

Excellent experience with Units storage container. Heather was professional and explained the process well. The Unit was delivered on time and the driver was very helpful with placing the container. Less

So we ordered pods pods could not drop the unit because of wires and trees because of their system where as units is almost like magic with a remote control and moved it right into the spot that needed to be it was truly amazing. I’m impressed I get I think pods needs to step up their game. Less

I had to remove all contents of my finished basement because of mini flood caused by burnt out sump pumps. While I had rented an indoor storage unit not too far it still took time to fill cars or vans and take stuff there. Then drive back and repeat. I recalled the opportunity to have a storage unit brought right to your driveway. I located this excellent company. There are other companies but I chose this one and I am so happy I did. I asked for one Unit 16 x 8 x8 as fast as possible and this local company's staff got me one the same day. We filled it fast and the next opportunity they delivered another empty and picked up the first one. Then we filled th 2nd and they delivered a 3rd and picked up the full second unit. We then filled the 3rd and they picked it up. They have more than one size but the 16 x 8 x8 is pretty huge. They are clean in excellent condition and are stored in their climate controlled warehouse. Service by their staff was beyond outstanding. I texted them and they got right back to me in a very few minutes. Gave me all the information I w Their pricing is fair and competitive. But service is so important. Their unit container is excellent and they excelled at service. I live in Avon on the opposite side of town from their operations and it was no issue at all. This is a local franchise of a national franchise. I love dealing with local companies. They are right here and care about their local customers as they are their only customers. I have no relationship with this excellent company. Less

Exceptionally accommodating and flexible ~ we are in a tough situation with many unknowns and both heather and Larry reached out, assured us that we can work with them however we need to do it. Less

Units was the best experience and price I could imagine! They were so helpful in the planning, delivery and pick up process. Excellent communication and quality service, with the best price around. I’d use them all the time! Less

Great experience so far! We had an on-site unit delivered. Communication was excellent and pricing very competitive. Delivery was super smooth and on-time! Definately recommend using this company! Less

EXCELLENT, EXCELLENT !!! This company went over and above to supply us with a storage unit when we were in a real pinch. The office / dispatcher Heather was able to switch some things around and get us a storage unit right before Memorial Day weekend. The company we were going to use ( won’t mention names but starts with “P” )dropped the ball and couldn’t get their storage unit in place, even though they used an on-line overhead view and said “no problem”. Thank you for your excellent service and storage unit. Less

Absolutely wonderful business to deal with! We had an issue with the other storage unit place because they could not fit into the driveway to drop the pod off. It was suggested to us to call Units and we had a Unit out within an hour of calling that same day! I would 100% recommend units to anyone out there! Less

Units made this process so much less stressful for my family. With two young kids, I was nervous about what we were getting ourselves into. With the help with Heather and the Units team, they made it as seamless and the least stressful for us as possible. Thank you!! Less

Jordan Slack picked up our unit a few minutes ago. his skill at what he is doing is Absolutely unbelievable. He had to deal with a two lane road, with extremely heavy traffic, due too a closed road leading too our Address, I am experienced in this type of work on the roads, and Jordans ability and skill is the Best i have ever witnessed, in all my years with Ohio Bell and ATT on the roads ask him yourselves, the traffic was horible Less

Very good people, very understanding. Delivery and pick up was prompt and professional. I would recommend them to anyone who needs extra storage on there property. I’m not sure but if they could be used for moving from one place to another I would definitely call them. Thank you Larry and Heather! Less

Amazing!! The unit arrived in great condition. The staff was very accommodating getting my unit delivered in two business days and calling to make sure they were putting it in the correct spot. Less

By far the best moving container company out there. Quality communications, delivery/placement of container, movement/storage enroute, delivery, and pickup. Please please compare with other company containers for construction, size, weight limits, and price. Plus, they provide the lock and can place the UNIT just about anywhere needed for loading/unloading. Less

Great experience Heather from the local team in Ohio was extremely helpful and went above and beyond to assist. She simplified the move and answered every question. Generally don’t look forward to dealing with service representatives but not in this case! Heather you were a true pleasure to work with. Less

Very happy with our rental. At pickup time we were experiencing inclement weather. Pods was very cooperative and rescheduled at no charge. Highly recommend. Less

The delivery men were outstanding and quite talented at maneuvering the units into our garage. I would definitely recommend Units to anyone planning on moving/storing their belongings. Thank you for your assistance. Less

Reasonably priced, and my Pod arrived at my destination with everything in tact. Heather communicated effectively with me throughout the moving process via text, and she and Larry were great to work with! :) I highly recommend! Less

I would like to highly recommend UNITS to anyone. Heather was a great person to work with. She was very professional, has a great personality, and worked with me well. This made an overwhelming situation simplistic and easy. The prices, in my opinion, were reasonable. The service was outstanding. I didn't know my timeline and she worked with me on a human level. My driveway was very tight and they were able to maneuver the 16' UNIT easily and work with me to meet my needs. Very personable with a good sense of humor and flexibility in the services provided. Thank you for a pleasant experience. It was good to find a company that doesn't forget about treating people like human beings. Less

They are prompt with delivering the unit to our home for us to pack. The man who delivered it was very nice and listened to where my husband wanted the unit great job! My case handlers were john and Rachel great job Less

Just got my unit delivered! Amazing customer service by Heather. So nice and hilarious. I enjoyed the conversation and so happy we went with them! Thanks! Less

Scheduling was easy and delivery was fast and on time. I was very impressed with Customer Service. I could not be there for delivery but they place the UNIT right where I wanted it. Thanks Less

Great customer service and communication. They were right on schedule. This made our move so much easier and less stressful. There was plenty of space for our furniture and boxes and he can maneuver the unit perfectly to put exactly where you need it even if you have a small driveway. Our belongings were safe and secure the whole time. Less

I’m very happy with my decision to go with UNITS to store many items after our devastating tornado damage, a very professional man delivered it and placed it EXACTLY where I wanted it. The unit was spotlessly clean and VERY sturdy top to bottom, so happy I went with these as opposed to the “national pods”! Less

Best Customer Service Ever. I dealt with Heather and she was great. Extremely helpful and professional. The delivery individuals were every bit as friendly and professional! UNITS went above and beyond to help us out. Would never rent from someone else. UNITS will get my business every time!! Less

Locally owned, great communication, we loved the support that Heather and Jeff gave us. Top notch group that made everything a breeze. We are sooo happy we chose Units! Less

I cannot say enough wonderful things about UNITS! Heather and the team were absolutely amazing and went above and beyond to help us with our move. They are reasonably priced and have EXCELLENT customer service. If I need storage or moving assistance again I know exactly who I’ll be calling! Less

My experience with them has been wonderful! The owner was in regular contact throughout the whole rental process. The driver was awesome and even texted me to give me a heads up that there were doggy "land mines" all around the unit when he dropped it off (I hadn't been to the property in over a month). I couldn't have found a better company for my moving needs. Less

I can say a lot about UNITS and all will be positive. It was a pleasurable experience right from the start. I had originally reserved with another company but that didn't work out. At least they were gracious enough to reccomend UNITS. I will reinforce what the other reviewers expressed, from Heather in the office, to Jeff delivering, they were both top notch. The explaintions and placing of the unit showed Jeff's professionalism. They were lower in cost than the competition and provided the lock plus there were a half dozen blankets in the unit upon arriving. ( I don't know if blankets are part of the deal, so thank you UNITS!) Would I recommend UNITS to anyone moving? You betcha! Less

UNITS of NE Ohio was excellent! Everything from starting service to coordinating pick-up and delivery was smooth and efficient. Everyone was kind and helpful. Made my move so easy. Really can not recommend this service more highly! Less

The experience I had with Units was impeccable! I called them in a panic, and from Larry answering the phone at 7 am, to Heather handling every detail, to Jeff and his "controller"....what great people. They are professional, personable, and a pleasure to work with. Don't even look at the "other guys". Go to the classiest outfit out there. Less

From beginning to end, my experience was great. Heather was helpful every step of the way and Jeff made delivery and pickup a breeze. I lost my keys for the lock of my UNIT (I don't recommend doing that!), and they were able to help me resolve the situation quickly and efficiently. I could not be more please and I wholeheartedly recommend this team! Less

Finally! A great local business that wants to make your moving experience positive. Real people from the owner, logistics, and delivery. All wonderful, oh and the pod came on time, so clean and exactly where we wanted it placed. Easy monthly notice for payment. highly recommend.!!!!! Less

Right from the jump, Heather was super helpful and amazing to deal with. Then, when I met Jeff upon delivery/pick up, that same great service was provided there as well. I will recommend them to any one who is moving. Don't hesitate to use these guys. They are amazing. Less

Smooth, prompt delivery of my UNIT this morning. Jeff did a great job with the placement! He explained the sturdy construction, which made me feel confident that my property will be safe and dry during my remodel. Heather always available to answer questions from the office. A great team at UNITS, and local! Less

It was wonderful working with Heather and Jeff at Units for my families move. We used 4 unites, and the coordination it took was a lot to deliver and pick up units as we filled them, then reverse the process at our new home. Heather and Jeff made it easy and fun, always communicating and following through. These guys are good at what they do! Less

I don't know what to say. I'd booked a move with PODS, measured out my lot per their instruction only to be told 45m before they were to deliver, they were unable to get their lift into my lot. This was a Thursday with me needing to be in Boston by Sunday to start a job on Monday. Needless to say, I was beyond upset. I was referred to UNITS. Not only did the owner answer the phone but he had a UNIT delivered same day to me as a solution using far more agile equipment to place the container (at far lesser overhead for the company to boot - PODS should take note). They were a slightly lesser storage fee on top of the amazing service. The delivery was smooth, fast pick up on Saturday morning leaving me able to drive east by the evening. SAVED MY LIFE. I don't have enough good things to say. The unit itself is also better made for better aeration than the POD. I'm glad I stumbled upon them like this as stressful as it all was. Can't recommend enough!!! Less

Excellent service! My POD was delivered on time, in pristine condition! The unit was great quality. Very convenient to have access to my items while my remodel took place. Very easy process to return. Customer service was great as well! Would highly recommend this company to others! Less

The crew at units was very accommodating and great to work with. Silletti is very well-maintained, clean and well-kept. Our items are in great hands here at units. Less