based on 129 reviews
My Dad’s hearing aids needed adjusting and the doctor and office staff were very understanding! The adjustments made took care of the issue and he is hearing well again! He has been using Professional Hearing for years and will continue
I am a longtime Starkey Hearing Aid customer of Jim Grant. I appreciate his excellent assistance and caring attitude whenever I am there. We recently switched healthcare providers and I was very anxious worrying about how this would affect my purchase. Jim had contacted the insurance supplement before my appointment and had everything arranged prior to my arrival. His service is very efficien... More
I am a longtime Starkey Hearing Aid customer of Jim Grant. I appreciate his excellent assistance and caring attitude whenever I am there. We recently switched healthcare providers and I was very anxious worrying about how this would affect my purchase. Jim had contacted the insurance supplement before my appointment and had everything arranged prior to my arrival. His service is very efficient. Thank you. Less
Friendly and knowledgeable!
Fantastic place. They are fair priced, professional and very thorough. Really pleasant to work with. I haven't heard this clearly in years! THANK YOU
Este lugar es muy formidable
6mo. Check of hearing aides. Very grateful for Jim’s expertise and pleasant service.
Very professional staff! Extremely flexible scheduling
Jim and Terri have been putting up with me for a few years now and that alone says a lot. Best place for help for your hearing situation. You might want to ask about the new AI devices. I did and I’m liking them
So if you’re having trouble hearing, come here to St. Louis Park and Jim can help you. I have had hearing aids before, but Jim found me a better one with rechargeable batteries, and tuned it up to match my audiogram. Now everybody can do that, but Jim was, friendly, patient and not in any rush. And he cleaned the tips and sensors. It’s a small one-man operation, which makes it easy to get in and... More
So if you’re having trouble hearing, come here to St. Louis Park and Jim can help you. I have had hearing aids before, but Jim found me a better one with rechargeable batteries, and tuned it up to match my audiogram. Now everybody can do that, but Jim was, friendly, patient and not in any rush. And he cleaned the tips and sensors. It’s a small one-man operation, which makes it easy to get in and out and I like the idea of supporting a small business. Less
All good and very honest. Also no pressure sales. You need these folks to really plan on what you need with a super product lineup.
Having worked with professional audio and broadcast engineering as a career, I was always aware that my ears needed protection, whether it be at a concert venue, or just routine day-to-day activities. Being retired now, and a wee bit older, I knew my hearing wasn't as good as it once was despite having taken precautions. My insurance provider suggested Professional Hearing Services as a good fa... More
Having worked with professional audio and broadcast engineering as a career, I was always aware that my ears needed protection, whether it be at a concert venue, or just routine day-to-day activities. Being retired now, and a wee bit older, I knew my hearing wasn't as good as it once was despite having taken precautions. My insurance provider suggested Professional Hearing Services as a good facility to have my hearing checked and I decided to make an appointment. This was one of the smarter things I've done as I've gotten older. Yup, my ears were experiencing high frequency roll-off despite precautions I had taken when I was younger; it's what happens to many of us as we age. After viewing the results, Jim Grant and I discussed the available options, and I settled on Jim's recommendations for my hearing aids. They have made a huge difference in my life. When I received them, and was fitted, I immediately went home and listened to some of the music I've become familiar with over the years. I have a professional audio system with surround-sound and studio monitor speakers. As I listened, I realized I had been missing a lot more than I thought; it was like I was listening again for the very first time, in my early teen years! Plus, these hearing aids are bluetooth enabled, and allow me to hear my phone calls through them, stream music from satellite and internet, and make adjustments through an app on my phone. Today's technology is amazing, and these devices fit right over your ear; most people might not even know you have them on. If you've been thinking about hearing aids, don't put it off; your life can be substantially improved! Less
They were very friendly and helped us out with a hearing aide part.
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Great taste, lovely and amazing service you are been offered In a beautiful and nice restaurant and hotel, most of you might also want to have a little taste of investment and all thanks to Mrs Brian Lisa who made me tasted crypto trading investment now i can testify to it that she is the best I invested $1,500 and within a space of 7 days I got $16,250 what a sweet, lovely and amazing service. w... More
Great taste, lovely and amazing service you are been offered In a beautiful and nice restaurant and hotel, most of you might also want to have a little taste of investment and all thanks to Mrs Brian Lisa who made me tasted crypto trading investment now i can testify to it that she is the best I invested $1,500 and within a space of 7 days I got $16,250 what a sweet, lovely and amazing service. well I'll say it's a miracle and you seeing this now is the biggest luck and opportunity you could ever come across words ~are not enough to describe how I was super excited when I first made my withdrawal Brian Lisa holds the key to your success in investment, opportunity comes but once so be wise enough to slide into her DM you can contact her via WhatsApp: +1 (682) 302-4598 Email: [email protected] Less
Have been working with Jim for several years. His customer service is excellent and he’s always concerned for my well being. I like that I’m not just a “number” with him. Definitely recommend Professional Hearing Services.
As in their name, they are very professional. Along with being on top of things, easy to work with, friendly and kind.... I can hear again!
Professional, detailed, patient.
Jim and Terry take such care of me.
My appointment today vastly exceeded my expectations!!! I'm so happy with the hearing aids. Been listening to music all afternoon. It's like hearing music as I remember it in my teens and twenties. I've been missing the entire range of the compositions for far too long. Jim is really personable and is great at explaining things. Great personality, smile and a good sense of humor! Nice to work ... More
My appointment today vastly exceeded my expectations!!! I'm so happy with the hearing aids. Been listening to music all afternoon. It's like hearing music as I remember it in my teens and twenties. I've been missing the entire range of the compositions for far too long. Jim is really personable and is great at explaining things. Great personality, smile and a good sense of humor! Nice to work with both Jim and Terry! Less
Jim was very helpful
I was very pleased with my experience at PHS. Jim was very professional and took plenty of time to explain the results of my hearing test and the various options available.
Very patient and thorough in answering questions. Clear instructions and makes sure I get the best hearing possible. I appreciate the checkup reminders so I don't have to keep track myself.
I highly recommend Professional Hearing Services! Jim Grant is top notch and an expert in his field. He is very thorough, informative and the care you get there is truly genuine. My life has totally changed and I can’t thank Jim enough. Truly the best!
Jim & the entire team were so incredibly helpful and knowledgeable, true professionals all! Will be going here for my hearing aids needs in the future.
Jim and the team at Professional Hearing Services consistently do a thorough and great job. Went in for follow-up annual hearing check, hearing aids software update, and answering some questions I had. I highly recommend this group for anyone requiring hearing assistance.
Friendly reception. Good communication. Very pleased with service provided.
Jim is a top professional. And his always warm and friendly demeanor makes him easy to work with. He works constantly to make sure I am happy with the product and the service. I am.
Very comprehensive and professional exams. They are trustworthy and have your needs in their utmost care.
Excellent service all questions are answered and warm friendly environment. I recommend Jim Grant and his services highly.
Excellent service by receptionist and Jim Grant. He listened carefully to my history and then made a clear, professional recommendation. I'm looking forward to getting the product.
Very favorable so far. I misunderstood the process and arrived prior to obtaining a required medical clearance but was nonetheless treated courteously.
Jim was great!!
Great service! I am on my 6th set of hearing aids using 4 different providers. And Jim gave the best service and best product of any provider. His follow up service was exceptional. My hearing loss was off the charts but Jim took his time to be sure I was satisfied. When buying hearing aids 50% of the value is in the provider. Thanks Jim.
I am so impressed with Professional Hearing Services. The technician Jim Grant was super thorough with everything - the hearing evaluation, what hearing devices would be best, and was more than helpful with ALL my questions. I am super pleased with the aids I chose on his recommendation. Awesome!
Jim is always professional and willing to help maintain my hearing aids. I can always hear better after being in their office. He's been so kind in finding affordable options for hearing aids too! Literally a life saver!!!
Great group of experts! Jim is very good and personable!
Great experience at Professional Hearing Services! Time to make the plunge into hearing aids, missing out on too much!
Jim, was very helpful. He explained the results of my hearing test and helped me select hearing aids.
Jim Grant at Professional Hearing was extraordinarily helpful. He was my first venture into hearing aids and I know I asked a lot of questions. Jim provided great answers. I got to Jim through the BC/BS hearing provider,True Hearing, who when contacted, set up the appointment. True Hearing was not very forthcoming with information about their hearing aid products. But it was the luck of the draw... More
Jim Grant at Professional Hearing was extraordinarily helpful. He was my first venture into hearing aids and I know I asked a lot of questions. Jim provided great answers. I got to Jim through the BC/BS hearing provider,True Hearing, who when contacted, set up the appointment. True Hearing was not very forthcoming with information about their hearing aid products. But it was the luck of the draw. Jim more than compensated with his clear answers about the available products and options. I wished I would have taken along a copy of an older hearing test and received a copy of the current one for comparison. I understand why his reviews are all five star. Less
Always a pleasure to have an appointment with Jim. Friendly and professional.
Jim Grant is great. He showed me how earwax plugged up my hearing aids. Now I know what to do. "Hugh Jones" is my literary alias. My real name is Jim Stokes. These hearing aids opened up a new world for me. I can hear clearly sounds in my audio surrounding world.
very knowledgeable; professional; explained my individual situation well; clean and professional offices; pleasant staff-- I was very satisfied with the service and products
I highly recommend Jim Grant and Professional Hearing Services for their expertise and personalized service. Jim's knowledge and expertise is only surpassed by his compassionate, patient and trustworthy approach through the full cycle of assessing individual hearing needs and fitting each client with the best hearing aids aligned with their preferences and budget. Jim's style was perfect for a fi... More
I highly recommend Jim Grant and Professional Hearing Services for their expertise and personalized service. Jim's knowledge and expertise is only surpassed by his compassionate, patient and trustworthy approach through the full cycle of assessing individual hearing needs and fitting each client with the best hearing aids aligned with their preferences and budget. Jim's style was perfect for a first-time reticent buyer and his calming demeanor helped me through the decision making process and my first appointment when I learned how to use and manage my new hearing aids. Thank you Jim. I appreciate your kindness and expert guidance. You are awesome! Less
Professional in their name really sums up this business extremely well. After suffering severe SNHL, and going through my clinic for the standard treatment for SNHL, I was referred to Professional Hearing Services for my hearing aid consult. Jim was thorough, quick and very willing to explain what was happening and why and answer every question I came up with. He helped me choose the best hearing... More
Professional in their name really sums up this business extremely well. After suffering severe SNHL, and going through my clinic for the standard treatment for SNHL, I was referred to Professional Hearing Services for my hearing aid consult. Jim was thorough, quick and very willing to explain what was happening and why and answer every question I came up with. He helped me choose the best hearing aids for my condition and taught me how to use the various features of the aids and their accompanying app. 5 star service all the way. Less
Professional Hearing Services is the perfect name for this place. The staff is very professional, knowledgable, and caring. The office is very nice, clean, and they work with great technology.
On time. Needed to get ear wax removed before proceeding. Did note that left hearing aid microphones weren't working. Was disappointed that he didn't offer to have it fixed. Now have to schedule another appointment to get hearing evaluated.
Professional Hearing Services, as always met more than my expectations! It is always pleasant and worry free when I am there for my appointments as I know I am going to get the best and friendliest service available. Thank you!! Jim Grant really takes the time to give us customers the best service. I definitely recommend Professional Hearing Services for any hearing aids and exams. Karen ... More
Professional Hearing Services, as always met more than my expectations! It is always pleasant and worry free when I am there for my appointments as I know I am going to get the best and friendliest service available. Thank you!! Jim Grant really takes the time to give us customers the best service. I definitely recommend Professional Hearing Services for any hearing aids and exams. Karen Young I just had my hearing aids check up with Professional Hearing Services 10/28/24 and having been a client here for 5+years I can attest that Jim remains giving his customers the best and most welcoming service. I trust him 100% caring for my hearing. If your are in the need of hearing services I recommend you check out Professional Hearing Services !!! Less
Always a pleasure to visit with and to learn more about my hearing.
With all the great reviews really don't need another. But I just can't help myself. They are the greatest. Jim is funny and really knows what he's doing. Went along time just trying to muddle my way thru conversations, now I'm part of them. Huge Thank you 😊
Professional and personal service
Great experience, very professional. Very flexible in accommodating my schedule and were very thorough when reviewing the results of my hearing test. Will definitely recommend to friends and family.
Very professional and courteous, no high pressure sales tactics. I highly recommend them!
An outstanding experience from start to finish. Jim was patient, kind and explained everything. He was also extremely responsive to a question I had a day after the appointment. Got back straight-away. I have already told 4 friends Profesional Hearing is the ONLY place to go! Thank you for changing my life Jim!
The hearing test was conducted professionally and on time. An informative summary session after the test provided a helpful explanation of the findings. There was no pressure to get hearing aids now or in the future.
Everyone in the office was very nice and very helpful. They spent extra time with my needs and helped to make sure I had all my questions answered before I left!
Professional Hearing Services is top notch and has always provided the ultimate in customer care. My father has been a customer for over 3 years. Jim is considerate, attentive and above all, knows his business. I would recommend to anyone needing services with hearing aids.
Jim Grant is always very helpful with constructive suggestions and straight forward answers to questions. Great experience and help.
I have an unusual medically inducted hearing loss. Once I understood I would be better served by being helped by a medical practitioner, Jim was helpful as I moved in that direction. He seems like a person that really wants what is best for his clients.
Amazing! I have my 93 year old grandfather visiting from out of town and one of his hearing aids stopped working. They got us in right away and helped us! If you need anything they are extremely helpful and accommodating!
I was having trouble with my Veterans Administration issued hearing aids, but, in this time of COVID, I was uncomfortable with the idea of sitting in a hospital waiting room while waiting for them to be fixed. I contacted Professional Hearing Services. Even though I was not in the market to buy new hearing aids, Jim offered to help. He not only fixed my immediate problem, he upgraded the firmware... More
I was having trouble with my Veterans Administration issued hearing aids, but, in this time of COVID, I was uncomfortable with the idea of sitting in a hospital waiting room while waiting for them to be fixed. I contacted Professional Hearing Services. Even though I was not in the market to buy new hearing aids, Jim offered to help. He not only fixed my immediate problem, he upgraded the firmware on both hearing aids. Less
Thorough testing. Jim is knowledgeable and honest. His office faithfully calls me about every 6 months to remind me to get my hearing aids cleaned. I've had them 3 years without a problem.
My elderly mother, who is currently staying with me from out of town, experienced an issue with one of her hearing aids today. I called Professional Hearing Services and Jim answered the phone. I explained the situation and he informed me that he felt the hearing aid may only need to be cleaned, and then he offered to see my mom right away. He cleaned both hearing aids for my mom, which seems to ... More
My elderly mother, who is currently staying with me from out of town, experienced an issue with one of her hearing aids today. I called Professional Hearing Services and Jim answered the phone. I explained the situation and he informed me that he felt the hearing aid may only need to be cleaned, and then he offered to see my mom right away. He cleaned both hearing aids for my mom, which seems to have resolved the problem. Jim was extremely warm and welcoming, as well as professional. He provided exceptional service and we will definitely be back as my mom will be moving to the area in the coming months! Less
I cannot say enough good things about this wonderful hearing center. I am from out of town, and stopped by because I was having problems with my hearing aids. They were so gracious and helpful and solved the problem immediately. Highly recommend!
I bring my mother-in-law Pauline here to get her hearing-aids. We have had nothing but the best service from Jim. Pauline comes in anytime she needs help for her check-ups and he does an outstanding job to make sure Pauline is taken care of. She recently came back to get a controller and he ordered it and it came so fast, I was amazed how soon we got her back in and using the device. I highly rec... More
I bring my mother-in-law Pauline here to get her hearing-aids. We have had nothing but the best service from Jim. Pauline comes in anytime she needs help for her check-ups and he does an outstanding job to make sure Pauline is taken care of. She recently came back to get a controller and he ordered it and it came so fast, I was amazed how soon we got her back in and using the device. I highly recommend Jim at St Louis Park. Less
I've experienced problems with my hearing for a few years now, and I am so very thankful that I decided to make an appointment with Professional Hearing Services. Jim Grant was amazing. It's very evident that his work is not truly a job but a vocation, truly caring about the people with whom he works and doing his very best to help in every way possible. I can't really say enough good things.
I was referred to Jim at Professional Hearing Services in St. Louis Park to seek out his expertise after it had become increasingly difficult to understand and hear other people. Jim and his team were pleasant to work with and were able to provide me with quick and accurate test results, as well as, different hearing loss options. They use the latest technology and their office is very clean an... More
I was referred to Jim at Professional Hearing Services in St. Louis Park to seek out his expertise after it had become increasingly difficult to understand and hear other people. Jim and his team were pleasant to work with and were able to provide me with quick and accurate test results, as well as, different hearing loss options. They use the latest technology and their office is very clean and professional. Highly recommend. Less
The receptionist here is so friendly though I cannot remember her name for the life of me! Jim is very knowledgeable. I came in with a difficult case, he was very helpful and pointed me in the right direction. The set-up is very clean, open and comfortable. I would recommend anyone seeking a hearing specialist to come in!
Professional service.
Service is professional, courtesy and always welcome with a smile! Always feel welcome!!!!
Service is very professional, personal, knowledgeable, & timely.
Very professional, Great attention to detail. Always go the extra step to make things right.
Very professional services and the office environment was really pleasant.
I have been a hearing aid user for 15 years and have used 3 different hearing aid companies and had 3 different brand hearing aids so I have a more than one reference of comparison. Very happy with my Starkey hearing aids and Jim's service and facility are first rate.
I cannot say enough about how great and professional Jim Grant and Professional Hearing Services is. I have worn hearing aids for many years and when it was time for a change Jim worked very hard to help me find the right ones for my needs. His follow-up service is unparalleled. I would recommend Professional Hearing Services without reservation to anyone considering hearing devices. You won't be... More
I cannot say enough about how great and professional Jim Grant and Professional Hearing Services is. I have worn hearing aids for many years and when it was time for a change Jim worked very hard to help me find the right ones for my needs. His follow-up service is unparalleled. I would recommend Professional Hearing Services without reservation to anyone considering hearing devices. You won't be disappointed! Less
Very helpful and easy to work with in order to find the right hearing solution for me. Jim was of great help.
Great people. Honest, straight forward, told me what I needed and didn't need. Best customer service I've ever had.
Jim Grant is fantastic. Very professional and accurate. A Very kind and caring person.
Jim Grant is a VERY knowledgeable hearing instrument specialist! I received the best care and love my new Starkey hearing aids! The app is amazing and the Bluetooth is very impressive. I would recommend Jim to anyone!
Just completed another check-in with Jim. Can't say enough about his dedication to a great hearing experience for me - always seeking improvement to an already-great product. His customer service makes all the difference!
Usually I call at the last minute, as I did today. Most of the time I forget to make an appt. ahead of time. Jim is always flexible and gracious, managed to work me in. When I purchased themed, however, I did make an appt. I am so happy I bought them at Professional Hearing. I had intended to go to Costco, but these have much more quality. I’m glad I realized that before it was too late. I... More
Usually I call at the last minute, as I did today. Most of the time I forget to make an appt. ahead of time. Jim is always flexible and gracious, managed to work me in. When I purchased themed, however, I did make an appt. I am so happy I bought them at Professional Hearing. I had intended to go to Costco, but these have much more quality. I’m glad I realized that before it was too late. I love goinge to Jim’s classy office. He is so upbeat and takes good care of me. I love hearing about his family and seeing pictures that are posted of his children and wife. Those choc. chip cookies are delicious - can’t wait to have one again! It’s such a warm, friendly place! 👍🏼 D Less
My Medicare insurance plan uses Professional Hearing Center for all customers requesting a hearing test. For years I had problems with some hearing loss and wanted to find out the extent. Scheduling an appointment was super easy and I was able to get in quickly, which was a nice surprise. Terry and Jim made my entire experience a pleasant one. Jim is very kind, knowledgeable and professional. My ... More
My Medicare insurance plan uses Professional Hearing Center for all customers requesting a hearing test. For years I had problems with some hearing loss and wanted to find out the extent. Scheduling an appointment was super easy and I was able to get in quickly, which was a nice surprise. Terry and Jim made my entire experience a pleasant one. Jim is very kind, knowledgeable and professional. My hearing test results revealed that I had a mild hearing loss and Jim was very honest in explaining the results and also my choices. Never once did I feel pressured to invest in a set of hearing aids, it was entirely my choice. I am looking forward to seeing the difference my Sparkey hearing aids make in hearing sounds and conversations. I would highly recommend Professional Hearing Center if you are experiencing any hearing loss and need hearing aids! Less
They are professional, friendly, and I found them willing to listen & help with my first time getting hearing aids.
Jim Grant, the hearing expert, had been such a great help to my dad whose hearing is severely disabled. He has been available beyond the call of duty. He's very knowledgeable about the newest technology out there. There's a new tabletop, bluetooth microphone that can connect with my dad's hearing aid enabling my dad to hear people around him better. Amazing new device! Wonderful service!
I wanted to receive more personal service than I got with my previous provider. I sure made the right decision. Jim is personable, professional and very competent. My hearing aids were delivered in 2 days and I was wearing them the next day. Jim is ways available to talk and meet with customers or potential customers. We need more small family owned businesses like Professional Hearing Service... More
I wanted to receive more personal service than I got with my previous provider. I sure made the right decision. Jim is personable, professional and very competent. My hearing aids were delivered in 2 days and I was wearing them the next day. Jim is ways available to talk and meet with customers or potential customers. We need more small family owned businesses like Professional Hearing Services. I couldn't be more satisfied. Less
Professional says it all about. Jim
It’s been a great experience working with Jim which began 2 years ago when I got hearing aids. Got the Starkey Halos which I love especially for the Bluetooth connection. Jim has offered excellent customer service and at my convenience - both important factors for me. I could have chosen another service even closer to home but I’m happy that I chose Professional Hearing Services. Their location a... More
It’s been a great experience working with Jim which began 2 years ago when I got hearing aids. Got the Starkey Halos which I love especially for the Bluetooth connection. Jim has offered excellent customer service and at my convenience - both important factors for me. I could have chosen another service even closer to home but I’m happy that I chose Professional Hearing Services. Their location and easy drive up is convenient. Highly recommend this group and Starkey. Less
Jim gives great service and cares about making sure you are hearing at optimal levels. Great follow-up as well.
Very thorough examination, details of the exam. Jim took the time to explain what it indicates and resolution to increase hearing. I am really glad I did go see Jim. It's a great feeling to be able to have a conversation with someone.
Highly recommended. Jim is very responsive to any questions and needs.
My original hearing aid went kaput and for a time I just went without. Heard about Professional Hearing Services and decided to see what they had to offer. Glad I did . Jim and Company were great to work with. Very professional and knowledgable, Jim made me feel comfortable and made certain I understood all of the options available with my new hearing aids. My hearing is back to where it used to ... More
My original hearing aid went kaput and for a time I just went without. Heard about Professional Hearing Services and decided to see what they had to offer. Glad I did . Jim and Company were great to work with. Very professional and knowledgable, Jim made me feel comfortable and made certain I understood all of the options available with my new hearing aids. My hearing is back to where it used to be and and in some cases is even better. I highly recommend this company. Less
Jim Grant is a true professional and has done a wonderful job in fitting me for the proper hearing aid. He also cleans and makes any necessary adjustments every few months. He stands behind his products and ensures you are satisfied - with a smile.
I felt that the entire process of testing, fitting, buying, and maintaining the hearing aids was very comfortable and professional. I highly recommend Jim Grant and the St. Louis Park, MN office. Jim has kept in touch with me to make sure that my devices are maintained and working well.
It was a great experience Jim Grant was wonderful to work with and was very responsive
Jim is amazing, I can hear again!!!!
Jim is great to work with. He answers all my questions.
Jim was very kind and very professional. He attended to my needs in a very timely manner. My hearing aids are easy to adjust and the check-ups are always completed on time. I would highly recommend him to anyone who is experiencing issues.
I have worn hearing aids for years. My experience with Jim Grant and Professional Hearing has been great.
Very professional, friendly and efficient
Jim was wonderful to work with and so knowledgeable! My husband was weary of getting his hearing checked but Jim made him feel comfortable and at ease. Can't recommend going here enough!
Jim Grant has been working with our community of older adults for the past 2 years and does an outstanding job! He's professional, knowledgeable, honest, kind and considerate to our residents. We are continually impressed by the service he provides our community. Thank you Jim!
Amazing people - great patient care!
Jim and his staff are approachable and friendly. A really great experience!!
I recently had a hearing test at Professional Hearing Services with Jim Grant. I was amazed at what he could determine about my hearing with the tests he performed. He was thorough and explained things so well to my husband and me with what was going on with my hearing. I felt no pressure and was very satisfied. Since I have minimal hearing loss, I am planning on going back annually to keep thing... More
I recently had a hearing test at Professional Hearing Services with Jim Grant. I was amazed at what he could determine about my hearing with the tests he performed. He was thorough and explained things so well to my husband and me with what was going on with my hearing. I felt no pressure and was very satisfied. Since I have minimal hearing loss, I am planning on going back annually to keep things in check.This was something I was hesitant to do and now I'm so thankful to know the results. Less
Jim Grant did a great job with the hearing test and calibration of my hearing aids. They are working great, and I would recommend him to anyone. I especially like the easy-going, friendly atmosphere of the office.
Jim takes a very holistic approach to hearing care. He is a professional and does not pressure customers into buying something they don’t need. He even helps customers by telling them about a free CaptionCall phone service that will help them tremendously on the phone. Jim cares and wants to improve your quality of life. GO SEE JIM!
Jim's help has made a new man out of my brother - or, more properly, brought back the one I knew. From reluctance to engage in conversations (which required shouting for him to participate), his new hearing aids have returned him to being the gregarious, sly, sarcastic guy I grew up with. Who knew such little devices could have such a huge effect!
I purchased the Starkey i2400 hearing aids and love them. The clarity and ease of use is phenomenal. The pairing and setup on my Android phone went very well. There are so many convenient remote processes on the TruLink App for these hearing aids. The office was very clean and beautifully decorated. The staff very professional! I was also happy to receive a followup call that evening to find o... More
I purchased the Starkey i2400 hearing aids and love them. The clarity and ease of use is phenomenal. The pairing and setup on my Android phone went very well. There are so many convenient remote processes on the TruLink App for these hearing aids. The office was very clean and beautifully decorated. The staff very professional! I was also happy to receive a followup call that evening to find out if things were going well and if I had any questions. I would highly recommend their services. Less
I had my hearing tested at Professional Hearing Services, in St. Louis Park, and had a great experience! I was offered a no-cost hearing test (I’m usually very suspicious of these offers), made an appointment with Jim Grant, H.I.S., and walked away not needing a hearing device. He even said I probably won’t need anything for some time. I was expecting a sales pitch and received an honest assessm... More
I had my hearing tested at Professional Hearing Services, in St. Louis Park, and had a great experience! I was offered a no-cost hearing test (I’m usually very suspicious of these offers), made an appointment with Jim Grant, H.I.S., and walked away not needing a hearing device. He even said I probably won’t need anything for some time. I was expecting a sales pitch and received an honest assessment. WOW! I highly recommend consulting Jim, he’s professional, thorough, and straightforward. Plus, he was very personable and informative (check out the link between hearing loss and dementia 😳). PS: I was not compensated for or asked to give this recommendation. I just believe in promoting excellent service and honesty. Jim was genuinely surprised when I said I would do this! Less
I went in a few weeks ago to get my hearing tested since I had some constant buzzing that has been going on for a while now. Jim, the hearing specialist, was super friendly and explained all of the tests he was doing in detail. I felt very comfortable during all of the test. After the testing he explained the results and talked me through the options to help improve my hearing. No pressure at... More
I went in a few weeks ago to get my hearing tested since I had some constant buzzing that has been going on for a while now. Jim, the hearing specialist, was super friendly and explained all of the tests he was doing in detail. I felt very comfortable during all of the test. After the testing he explained the results and talked me through the options to help improve my hearing. No pressure at all. I highly recommend this place! Less
I went with my Father-in-Law to Professional Hearing Services to get his hearing aids. Jim was helpful, professional, and thorough during the entire experience. He explained the process and what to expect over the next few weeks as my FIL adjusted to the new hearing aids. Jim was even able to recreate an example of my FIL's hearing loss to help the family understand what he was experiencing... More
I went with my Father-in-Law to Professional Hearing Services to get his hearing aids. Jim was helpful, professional, and thorough during the entire experience. He explained the process and what to expect over the next few weeks as my FIL adjusted to the new hearing aids. Jim was even able to recreate an example of my FIL's hearing loss to help the family understand what he was experiencing. Jim followed up to see how things were going and has been able to answer all questions and make adjustments to the hearing aids along the way to ensure a positive experience. We would highly recommend Professional Hearing Services and Jim's customer service. Less
I worked with Jim Grant to have some fixes done on my Starkey IIC HAs. He was extremely professional & courteous and I felt he went the extra mile to make sure I was completely satisfied with his service. I will definitely return and will highly recommend Professional Hearing Services to my friends.
I worked with Jim Grant to have some fixes done on my Starkey IIC HAs. He was extremely professional & courteous and I felt he went the extra mile to make sure I was completely satisfied with his service. I will definitely return and recommend Professional Hearing Services to my friends.
Word cannot describe how grateful we are to Professional Hearing Services (especially Jim) for what he did for our family. We finally convinced my mother (70+ years old) that she was missing so much in life do to her extreme hearing loss. Jim made her feel at ease from the second we walked in. He explained what test he was going to perform and why. He went through the results of each test and... More
Word cannot describe how grateful we are to Professional Hearing Services (especially Jim) for what he did for our family. We finally convinced my mother (70+ years old) that she was missing so much in life do to her extreme hearing loss. Jim made her feel at ease from the second we walked in. He explained what test he was going to perform and why. He went through the results of each test and made sure that we understood every result. He then gave us many options to correct my mother's hearing loss. The degree of my mother's hearing loss was shocking! I couldn't believe how bad it truly was. BUT.... after all of the test, and all of the results Jim fitted my mother with the perfect set of hearing aids. She was extremely hesitant about getting hearing aids because of cosmetic reasons. But Jim assured her (and he was right) that her hearing aids are virtually impossible to see. From start to finish Jim treated us phenomenally from the coffee and cookies to having a mom who can hear again. THANK YOU ×100 Less
The time that Jim Grant took to test my hearing and adjust and program my hearing aids was simply amazing. All his work was done with compassion and a high degree of professionalism. I highly recommend Jim Grant at Professional Hearing Services in St. Louis Park, MN! Thank you Jim!