Terrible company, having trouble with Solar panels they installed and can never get a call back from anybody there! Stay away and don't waste your hard earned money with them! Would have given a no star.

Hi I would like to share my experience with Modern Era Solar . Since day one I been paying the double than I use to pay, I call the owner to come a replace a panel module that burnt,it been 2 years and no one has come they block me from Fb and they don’t answer my calls. The worse part of the installation is all my roof is leaking they came and put silicone and didn’t work .

Would never use this company again. Poor customer service. Once they install your solar system good luck hearing from them again if there’s a problem. They don’t answer their phone, don’t respond to emails or calls or messages. They will tell you that they did something when they didn’t. Extremely disappointed and unhappy with them in general. Only went with them because a friend vouched for the ... More

Would never use this company again. Poor customer service. Once they install your solar system good luck hearing from them again if there’s a problem. They don’t answer their phone, don’t respond to emails or calls or messages. They will tell you that they did something when they didn’t. Extremely disappointed and unhappy with them in general. Only went with them because a friend vouched for the company and now I’m regretting it. DO YOUR HOMEWORK if you’re going to be installing solar and definitely go with someone else. I’m upset that I can’t give less than 1 star. Less

As always Modern Era Solar never ceases to amaze me. Every time I have run into an issue or have had any questions the company has always been approachable and has taken the time to walk me through fixing the problem. There might be hundreds of solar companies out there but with Modern Era Solar you are also buying the staff and customer relationship! To me that has been the most important featur... More

As always Modern Era Solar never ceases to amaze me. Every time I have run into an issue or have had any questions the company has always been approachable and has taken the time to walk me through fixing the problem. There might be hundreds of solar companies out there but with Modern Era Solar you are also buying the staff and customer relationship! To me that has been the most important feature to be able to get in contact with the company and they answer you and treat you like family. I would highly recommend Modern Era Solar ! Less

Joe has been great since we installed our panels! We have had them for about 2 years now and he is still very responsive and answers any questions and addresses any issues that we may have.

Luis and his crew were very helpful and skilled in the solar panel system that we purchased. They continue to help us when ever we have any questions or concerns with the maintenance on our solar system I will continue to do business with Luis in the future I really appreciate the professionalism and respect They have for us as customers I recommend you talk to them before you make a decision on ... More

Luis and his crew were very helpful and skilled in the solar panel system that we purchased. They continue to help us when ever we have any questions or concerns with the maintenance on our solar system I will continue to do business with Luis in the future I really appreciate the professionalism and respect They have for us as customers I recommend you talk to them before you make a decision on solar system purchase. Keep up the good work 👍. Less

Thank you Joe Palacios for assisting me with my solar panels and explaining the water softener.

I have had solar panels by Modern Era Solar for several years now. It has been one of the best things I’ve ever did. My electric bills run between $28-35.00 a month now. Joe Palacios was the salesman that walked me through the whole purchase and installation of my panels, and he continues to contact me periodically to see how I’m doing. He is very knowledgeable and professional, and I would highl... More

I have had solar panels by Modern Era Solar for several years now. It has been one of the best things I’ve ever did. My electric bills run between $28-35.00 a month now. Joe Palacios was the salesman that walked me through the whole purchase and installation of my panels, and he continues to contact me periodically to see how I’m doing. He is very knowledgeable and professional, and I would highly recommend him and this company. Also, Modern Era Solar technicians monitor my equipment and if anything isn’t working properly, they contact me and promptly come and fix the problem before I even know there is one. Less

El vendedor fue muy amable y respondio todas nuestras preguntas. La instalación fue impecable, gracias Luis Modern Era!

I am Completely satisfied with My water softener Modern Era Solar sold to me , from the moment Luis came to my home to give me the presentation to installation , very knowledgeable about the product, warranty, etc , I ask questions and he has answers, installation was fast and installer , Plumber very professional and explained everything to me , I definitely recommend Modern Era Solar if you... More

I am Completely satisfied with My water softener Modern Era Solar sold to me , from the moment Luis came to my home to give me the presentation to installation , very knowledgeable about the product, warranty, etc , I ask questions and he has answers, installation was fast and installer , Plumber very professional and explained everything to me , I definitely recommend Modern Era Solar if you want water softener or solar panels 💪💪💪💪💪💪👍👍👍👍👍👍👍 Less

I recently had solar panels installed by Modern Era Solar and I'm beyond impressed with their service. From the get-go, their team was super honest, knowledgeable, and really listened to what I needed. The installation was smooth and quick, and they didn't leave any question unanswered. It's refreshing to work with a company that not only delivers top-notch work but also genuinely cares about the... More

I recently had solar panels installed by Modern Era Solar and I'm beyond impressed with their service. From the get-go, their team was super honest, knowledgeable, and really listened to what I needed. The installation was smooth and quick, and they didn't leave any question unanswered. It's refreshing to work with a company that not only delivers top-notch work but also genuinely cares about their customers. My energy bills have dropped since the installation, and I couldn't be happier. Big thanks to the Modern Era Solar team – you guys are fantastic! Less

Joe took us step by step in getting solar panels. He was very patient and helpful, highly recommend using Modern Era Solar. Great experience overall! Thanks Joe!

Highly recommended for your solar panels issues. Diagnostic was accurate, and problem solved in one day. Thank you Mr. Luis for getting my system up and running again after almost 3 years of malfunction.

Starting off I was un decisive to get solar panels. Luis Beltran had a lot of patience with me and explained how solar panels worked and was on point with the questions I had. Great decision overall to get them. I highly recommend Modern Era Solar to anyone looking for solar panel needs. Work was quick and clean. Thank you!

Very professional company. Joe was our representative and he was excellent about explaining the product and experience we would be going through. Great team.

Nice overall! Great attention to customer. Joe very professional

Loved that it is local and Veteran owned! The customer service was exceptional. The team was knowledgeable, responsive, and genuinely invested in finding the best solar solution for my needs. They patiently answered all my questions and guided me through the entire process, making it easy to understand and hassle-free. The installation process was smooth and efficient. The technicians were profe... More

Loved that it is local and Veteran owned! The customer service was exceptional. The team was knowledgeable, responsive, and genuinely invested in finding the best solar solution for my needs. They patiently answered all my questions and guided me through the entire process, making it easy to understand and hassle-free. The installation process was smooth and efficient. The technicians were professional, punctual, and demonstrated a high level of expertise. They took care of everything, from the initial setup to ensuring the system was seamlessly integrated into my home. I was pleasantly surprised by how quickly and seamlessly the installation was completed. Joseph Palacios made the entire solar buying process a breeze with his exceptional expertise and personalized service. From our first interaction, he demonstrated an in-depth knowledge of solar technology and took the time to understand my specific energy needs. His attention to detail was evident in the thorough and transparent explanations he provided, ensuring I felt confident and well-informed throughout the decision-making process. Less

I recently had the pleasure of working with Joe Palacios with Modern Era for the removal and reinstallation of solar panels for a customer of mine and I couldn’t be happier with the results. From start to finish, the entire process was seamless and hassle-free. Joe and the team at Modern Era displayed a high level of professionalism and expertise. They carefully dismantled the existing solar pan... More

I recently had the pleasure of working with Joe Palacios with Modern Era for the removal and reinstallation of solar panels for a customer of mine and I couldn’t be happier with the results. From start to finish, the entire process was seamless and hassle-free. Joe and the team at Modern Era displayed a high level of professionalism and expertise. They carefully dismantled the existing solar panels, ensuring that no damage occurred during the removal process. What impressed me most was their attention to detail and precision, leaving no room for any concerns. The communication throughout the project was exceptional. They kept me informed at every step, providing me with a clear timeline and answering all my questions. This transparency gave me peace of mind and showed their commitment to customer satisfaction. When it came time to reinstall the solar panels, the team was equally efficient. They worked diligently to ensure everything was in perfect working order. The end result was a solar system that not only functions flawlessly but also looks as good as new. I want to express my gratitude to the entire Modern Era team for their outstanding service. They went above and beyond to make this process as smooth as possible. I highly recommend Modern Era to anyone in need of solar panel services. Their expertise, professionalism, and commitment to excellence make them a top choice in the industry. Less

Joe Palacios was thorough in explaining the process and timeline for important gates that needed to be crossed to go operational. The installation was prompt, efficient, and professional. This team understands how EP Electric works so my expectations were managed appropriately and I have Modern Era to thank for that. I would highly recommend to anyone thinking about going solar.

Nothing but great experiences with Luis B. & Joe P. regarding Modern Era Solar.

The best price in the city, 18,000 cheaper than my best option. Good communication and very friendly manager.

Buen precio.. Muy profecionales, los paneles son de buena calidad y te los instalan en el tiempo acordado. Recomendado👌🏼

They explained everything very well, I had a few quotes but the information they provided and the explanation of everything was top notch. They weren’t pushy just very informative and answered all the questions I had about solar. Haven’t had any issues and I love the fact that they are a local company and veteran owned. If you don’t have solar then you definitely have to call Modern Era Solar for... More

They explained everything very well, I had a few quotes but the information they provided and the explanation of everything was top notch. They weren’t pushy just very informative and answered all the questions I had about solar. Haven’t had any issues and I love the fact that they are a local company and veteran owned. If you don’t have solar then you definitely have to call Modern Era Solar for your solar needs. Less

Modern Era Solar gave me the best price and service. They came in 15,000 lower than the lowest quote of five companies that I contacted. They had more services and were able to explain how solar truly works and how El Paso electric would bill me. My bills are lower than what they told me and I love paying 13 dollars a month. Best company around and would recommend them to anyone who owns a home a... More

Modern Era Solar gave me the best price and service. They came in 15,000 lower than the lowest quote of five companies that I contacted. They had more services and were able to explain how solar truly works and how El Paso electric would bill me. My bills are lower than what they told me and I love paying 13 dollars a month. Best company around and would recommend them to anyone who owns a home and wants someone that will be there when you need them. Thank you so much Luis for helping me with my solar. Less

I purchased a home with an existing solar system already on the house. I contacted the company that installed it and they never came to remove and reinstall the system so that my roof could get replaced. My sister told me to call Modern Era Solar and Luis explained everything to me on how the process would be. They removed the system and reinstalled it after the roof was replaced, and they got my... More

I purchased a home with an existing solar system already on the house. I contacted the company that installed it and they never came to remove and reinstall the system so that my roof could get replaced. My sister told me to call Modern Era Solar and Luis explained everything to me on how the process would be. They removed the system and reinstalled it after the roof was replaced, and they got my system working since it wasn’t working at all since I had bought the house. I would urge anyone looking for solar to contact Modern Era Solar for the best price and service. Less

Had a great overall experience from point of sale to installation. The team is highly professional and will take the time to be detailed in explaining how the system works. They took the time to go over the benefits of owning the water softener system. Ask for Nick if interested. He is highly informative, detail oriented and will help make the purchase and system setup hassle free.

Great customer service, very happy with the install and products

Our solar panels are great! We have saved hundreds of dollars on our electricity. Luis and his crew have been great to work with. If I have any questions or issues Luis & Joe are quick to answer questions and handle all of our solar needs!

Nick has been great! He is very knowledgeable and helpful in getting me set up with the solar panels and the water softener system! I love the panels you get with this company, I am also very happy with the soft water system. I would highly recommend this company to anyone and everyone.

I love my solar panels, I’ve saved so much in just one year of having them. I love Modern Era Solar, they are very professional. I highly recommend them!

Modern era has been a very great company to work with. Very professional salesmen and installers! I can’t believe how much money they’re saving me! Overall very satisfied with their solar panels and service!! Highly recommend.

Modern Era is an amazing solar company! They are very knowledgeable and professional!! I also love the fact that they did not drill any holes in my roof!!! They also monitor my usage 24/7 and show up the minute anything seems off!!!

I recently had my Solar system installed with Modern Era Solar. Luis was excellent and didn't beat around the bush. A true professional. Absolutely no pressure and he let the numbers and savings speak for themselves. I highly recommend! If I could give 10 stars I would. So here's an extra 5

Excellent service and communication! They are extremely thorough in explaining how everything works. Locally owned and operated is a big plus! You can definitely believe that this company is trust worthy and for the people!

Do not get ripped off. Contact Modern Era Solar for a true tangible benefit. Going solar can potentially be counter productive if you do not consult a trustworthy company.

The ModernEra solar representatives were professional and shared all of the information about solar panels through a presentation. The installation was fast and they explained how I can monitor my panels to see how they’re working. I’ve had them for 2 years now and have not had any issues with the panels or my roof. Very happy with the service they provided.

I have been calling Modern Era Solars owner Luis Beltran since November 2, 2022. Explaining to him that my system has stopped working. Calls to him are immediately responded with “At an appt. Will call you shortly.” When he finally responded on January 24,2023 he explained that the microinverters that he installed where no longer being manufactured. With my system being under warranty. Shoul... More

I have been calling Modern Era Solars owner Luis Beltran since November 2, 2022. Explaining to him that my system has stopped working. Calls to him are immediately responded with “At an appt. Will call you shortly.” When he finally responded on January 24,2023 he explained that the microinverters that he installed where no longer being manufactured. With my system being under warranty. Shouldn’t he put something else or newer equipment. Very disappointed with his service and lack of professionalism Less

I have been trying to reach them for weeks by phone and email. My parents got a solar system from them and it has never been operational due to recalls on the generac system they installed. They came a few months ago to make sure they registered the system and now have not heard anything. The system needs to be replaced and the solar panels updated according to their tech. I'm still waiting on an... More

I have been trying to reach them for weeks by phone and email. My parents got a solar system from them and it has never been operational due to recalls on the generac system they installed. They came a few months ago to make sure they registered the system and now have not heard anything. The system needs to be replaced and the solar panels updated according to their tech. I'm still waiting on an answer back. The voicemail is full. No response from emails. Basically they took my parent's money for a system that cannot even function properly. We want to work with them to get the system fixed. I would like a response to this issue as I have also reached out on their Facebook page. What kind of business can't answer the phone or respond to an email? I need a solution to this issue before a lawyer needs to be contacted. If you are the company, you can email me or call me back. It's a very simple process. Less

Modern era has been a total failure to me and my family. I have been doing the leg work for a year now a still can my solar system going because my electric company continues to tell me they are waiting on the installer ( modern era solar) to finish there end of the application to get powered up. I don't recommend them. They don't even answer the phone . Ever!!!! Next step it is!!

Unfortunately this company has given us the run around. They installed the panels two months ago and did not leave paperwork so the city failed us. then it took them another week to take the papers and still another to notify the city. after the city inspected they were supposed to notify the electric company and still almost three weeks later they have not. And our bill is due in a couple of day... More

Unfortunately this company has given us the run around. They installed the panels two months ago and did not leave paperwork so the city failed us. then it took them another week to take the papers and still another to notify the city. after the city inspected they were supposed to notify the electric company and still almost three weeks later they have not. And our bill is due in a couple of days and now we have to pay our electric bill plus them so that's over 400$. It's not fair we have to pay of we are not even getting services from them. we were going to recommend friends and family but we're not. We are very disappointed. So this company continues to disappoint us. We needed to fix our roof and we called them to take the panels down. They wanted to charge us over 4000$ because we were referred to them from a. Out source. Then they told us that if we take off our review on Facebook they would lower the price to 3400$. We asked them if they can do us a favor this one time and Luis told my husband that too bad we signed the contract. They were supposed to call us back and they never did. On top of that we found out only three of our panels were working from one of their guys and they never told us. They are never sent us the app to keep track. Our lawyer told us to give them one more chance but they still have not gotten back to us and it has been about a month. So we will be proceeding with the charges. I definitely do Not recommend them at all. Going with them was a huge mistake on our part. Less

Great follow up service and always responsive. I highly recommend Modern Era to anyone transitioning to solar electric because their is more involved than just installation and this company makes sure you are satisfied.

Very knowledgeable n professional, easy to talk to n answered all my questions that I threw at them.

Creo tanto en la compañía que hasta yo estoy en ella!! Me gustaría mucho que nos dieran la oportunidad de hacer una cita y explicarles detalladamente lo es pero sobre todo lo que le ayuda a ahorrar!!

Our rep Alex was very knowledgeable and explained to us perfectly why going solar makes sense. My wife and I paid $0 to get everything installed and replaced our electric bill with a monthly installment on the panels that cost less than our old bill. Strongly recommend!!

Un excelente servicio al cliente!! me salio cero dólares instalar y activar todo, ahorita pago menos por los paneles que mi recibo eléctrico de antes!!!