based on 446 reviews
Angel showed up on time, very knowledgeable with products and service! Parts that were needed came in timely and a second appointment was promptly set!
Angel was amazing! On time, knowledgeable, professional, courteous and very clean. A+ !
He was very knowledgeable
I was having issues with my refrigerator not making ice and luckily I found this great company last minute and Johanna was super nice and quick to schedule an appointment. Angel came out to help fix my refrigerator and he did such a great job, that Iām glad I got the membership with Zip Appliance. I definitely recommend Angel. He is bilingual and explains the problem with your appliance. Definite... More
I was having issues with my refrigerator not making ice and luckily I found this great company last minute and Johanna was super nice and quick to schedule an appointment. Angel came out to help fix my refrigerator and he did such a great job, that Iām glad I got the membership with Zip Appliance. I definitely recommend Angel. He is bilingual and explains the problem with your appliance. Definitely recommend! Less
Amazing and beautiful experience!!
Moses was professional and communicated clearly. I believe the price for service was fair.
Very speedy on a diagnosis, very professional, helpful, and kind! I only had my issue diagnosed today, and chose to discuss further with my husband before choosing a fix but the repairman was sure to put everything back together properly for us! Phenomenal and speedy work
Angel was awesome! He came out with the part we needed and got our fridge door back in action very quickly! Highly recommend getting their membership. He also helped us with a spare fridge in the garage and last time we had our dishwasher looked at too. Definitely worth the money.
On time, professional and fast! Their technology made scheduling and payment super easy. Thank you!
Angel and Moses did an excellent job!! Thank you both so much !! And thank you Zip Appliances!!
Great fast service super friendly!
On time very professional. Friendly and informative. Fixed my fridge that wasn't cooling, installed a new compressor.
MOSES TIMIRYAN IS AN EXCELLENT PROFESSIONAL REPAIRMAN OF REFRIGERATORS. HE IS QUITE ARTICULATE AND A EMREAL GOOD WORKER AND PERSON. IF I NEED HIM AGAIN I WILL DEFINITELY CALL ZIP TO ACQUIRE HIS SKILLS. JOB WELL DONE!!!
Our ice maker went out in our freezer and we originally made a claim with our home warranty company... After getting the runaround with AFHW, I just called Zip and they were here the next day! Parts came in fast and the job was completed professionally and promptly!
Excellent service
Great communication and knowledgeable! He fixed my oven issue very quickly.
Zip appliance was professional and fixed my washer in a timely manner.
Angel was great and knowledgeable about my dishwasher. Got it fixed very quickly
Very efficient great commuvacation will definitely call back
Today I had the most AWESOME EXPERIENCE! .... after two other companies that have been sent out from my home they sent out a company called zip and it was an absolute home run they resolved our issue speedily and efficiently.... Thank you Zip and thank you Angel for your wisdom and kindness š”
Thank you to fast and convenient service. Angel let me know what was wrong with my dryer and gave helpful information while walking me through what was wrong.
Angel was a great tech with fast skills would recommend
Clean, professional, quick, and kind! Very much recommend.
Angel was very helpful!
Angel was very cool. Got the diagnosis done quickly. And hopefully heāll get me taken care of asap.
Response was GREAT!!! Our service tech showed up early, made the necessary repair with the utmost of professionalism!
Great work! Quick and professional
Very fast and good quality service. We will be using Zip app. Repair from now on.
Great service. The technician explained me the problem with my dryer and was able to fix the same day. So grateful.
Fast friendly and knowledable.
They repaired our refrigerator quickly while just waiting for the part needed to be delivered in the mail.
Great Work!
Angel was a delight. He arrived right when he said he would, he was professional , and courteous and explained everything that was happening and what he was doing to fix it. He kept me apprised at all stages.
Great service!
Great communication and Very professional. Pleased with the service techs service and recommendations.
Angel came out as scheduled, had my new range installed in about an hour. He tested all the burners and the oven before he left. Couldn't ask for more!
Excellent customer service! Fixed our fridge!
Angel came to fix my refrigerator he was very good
Moises is a very professional tech. And all my experience was great since my service call.
Service was great! Affordable pricing and quick turnaround time on parts for repair. Repair time turned out to be quicker than expected.
Professional, efficient and respectful.
Angel did an excellent Job
Very professional and personable thanks you
Zip appliance technician is smart, he figured out exact problem with our washer, ordered part and installed. Before we contacted Ross technology solutions and person who we spoke with was bad. Her name is Jessica, she is like we have problem with our washerās inverter just by talking over the phone. They didnāt even bother to find problem first and decide what part we need. Guys never go with Ros... More
Zip appliance technician is smart, he figured out exact problem with our washer, ordered part and installed. Before we contacted Ross technology solutions and person who we spoke with was bad. Her name is Jessica, she is like we have problem with our washerās inverter just by talking over the phone. They didnāt even bother to find problem first and decide what part we need. Guys never go with Ross technology solution. Zip appliance is best. Less
Angel was great. Very kind and respectful
Quick and efficient
Great job! My new āgo toā
Very efficient and friendlyā¦job well done!
Hayden did great job. Quick and quality service
Great service. On time
Great and Kind customer Service. What more businesses need to model.
Angel was excellent and informative on future service requests. I highly appreciate his expertise.
Angel was fast and courteous. Took his time and checked many times. Thanks again!
Explained to me very clearly what can be the issue and was very nice kind and understanding to my concerns
Zip is great. Membership is totally worth it to have diagnostic calls be easily scheduled throughout the year with members being prioritized. The work delivered is also superb, quick, professional, and all around a great experience. I recently had both of my Jenn Air ovens experience different issues and our assigned tech, Angel, was able to identify the issue quickly and repair it as soon as we ... More
Zip is great. Membership is totally worth it to have diagnostic calls be easily scheduled throughout the year with members being prioritized. The work delivered is also superb, quick, professional, and all around a great experience. I recently had both of my Jenn Air ovens experience different issues and our assigned tech, Angel, was able to identify the issue quickly and repair it as soon as we got the parts. Angel did an amazing job and he was incredibly professional. Highly recommend. Less
Great service! Very helpful and explained everything really well!
My technician Moses was amazing. He was nice, clean, courteous and knowledgeable. I highly recommend zip appliance repair. I will definitely be calling them again next time I need help.
Moses was very helpful and descriptive when explaining the issue with the refrigerator
Great service! Angel is a great tech!!
Knowledgeable and informative, most important. Trustworthy and respectful. I would absolutely recommend anyone needing appliance repairs to try them first.šš
Service was very fast and technician very professional and helpful. He described everything that was being done to my fridge and explained the entire process.
Repair valvue to refrigerator
Angel is very knowledgeable and explained everything. Arrived within time frame. Will definitely use Zip again.
The Job was done fast and at a reasonable price.
Excellent!
Great service and informative very respectful!
Quick and efficient!
Moses was very professional, knowledgeable, and helpful. Thank you!
Quick response and great customer service!
Service Tech Angel was on time professional & solved the problem!
Angel was my tech. Came to service and troubleshoot my dishwaser. He was very professional and helpful. Great communication as well.
Iām not the type of person to write write reviews but if I could give this place 0 stars I would. Worst experience ever! we kept getting an error code on the washer OFB and the water wasnāt draining nor did it stop. It would continue to wash. Also the washer was rocking and making loud noises. It took 3 weeks multiple visits for the technician to misdiagnose. Moses the tech said the suspension ro... More
Iām not the type of person to write write reviews but if I could give this place 0 stars I would. Worst experience ever! we kept getting an error code on the washer OFB and the water wasnāt draining nor did it stop. It would continue to wash. Also the washer was rocking and making loud noises. It took 3 weeks multiple visits for the technician to misdiagnose. Moses the tech said the suspension rods need to be replaced. My husband and I specifically asked are you sure that will fix the problem because if not then we would rather buy a new washer. He assured us that it would fix the problem so we decided to mover forward with the repair. He even gave us the breakdown of how much it would cost for him to do the repair with parts and labor as opposed to buying a new one. He ended up replacing the suspension rods but that didnāt fix the problem. Moses came back to re diagnose saying now itās the bearings. We asked will that for sure fix the he problem and he said yes. He replaced the bearings and of course that didnāt fix the problem. He said he was going to contact the manufacturer to see if itās the sensor. Shouldnāt he call them from my house so they can help troubleshoot the problem? I didnāt hear from him until days later and I had to keep calling them. Moses finally calls and says that he can replace the sensor but that might not fix the problem. Itās like OMG he could of said that in the very beginning. This is so inconvenient! Time and money wasted! I spoke with Julie in the office and asked for a full refund but she was so rude and said she couldnāt. Instead she refunded my account with barely anything and didnāt want to give me her supervisors name. I spoke with the general manager Jacob Heckathorn and he explained to me that he will not give my full refund because of labor and parts. I could understand that they charge me a one time service fee for coming out but the rest I should of gotten back. He offered a one year warranty and one free service fee. No thanks! What crooks! This place is a joke! Stay away from this company if you actually want your appliance fixed. We will be contacting the Business Better Bureau with our complaint. Less
Fantastic work by Angel! Very knowledgeable, friendly, professional! I was experiencing problems with my stove showing an error code which prevented me from using the oven. Angel knew exactly what the problem was almost immediately during the diagnosis and when he came back to install the part, he finished the job quickly. Zip makes it easy to schedule appointments, they are very responsive and m... More
Fantastic work by Angel! Very knowledgeable, friendly, professional! I was experiencing problems with my stove showing an error code which prevented me from using the oven. Angel knew exactly what the problem was almost immediately during the diagnosis and when he came back to install the part, he finished the job quickly. Zip makes it easy to schedule appointments, they are very responsive and mostly communicate via text. I will use Zip in the future if I need assistance with any appliance! Less
Angel did a great job!!!! Will recommend
Angel was able to diagnose and fix the problem in a very timely manner. Thanks for the excellent service.
Good service, professional, respectful, and very good work.
Angel was fantastic! He helped us resolve all the issues with our refrigerator. I was very impressed. We will call him again.
Fast and efficient.
Angel was awesome!!! He knew exactly what was wrong and fixed it!!!!!
Fast response time and professional service. I called yesterday morning because my Samsung Dryer was not heating. The company was able to schedule a technician to come out within 2-3 hours of my call. The company alerted me via text when my technician was on the way. Mr. Moses was very efficient and professional both in demeanor and skill. He explained what the problem could be and offered good ... More
Fast response time and professional service. I called yesterday morning because my Samsung Dryer was not heating. The company was able to schedule a technician to come out within 2-3 hours of my call. The company alerted me via text when my technician was on the way. Mr. Moses was very efficient and professional both in demeanor and skill. He explained what the problem could be and offered good advice on what to do. We ordered the part (Heating Element) and early next morning the company called to set up an appointment to have Mr. Moses return to install the part. Itās been a little over 24 hours and my dryer works now! Definitely would recommend! Less
Angel was super nice and efficient. I would definitely recommend!
Came same day and worked fast
Angel was outstanding
Awesome jobs!! Would recommend to anyone that have a problem with dryer and cleaner.
Great service. Willing to accommodate my schedule. 5 stars
Great service. Very professional and knowledgeable!
My refrigerator was leaking and my home warranty company had Zip Appliance come out to take care of the repair. I'm very pleased with the results. The technician identified the problem immediately and quickly fixed it. He even cleaned up everything when he was done. I would definitely use Zip Appliance Repair and Service Again.
First off they came earlier which was appreciated. Both techs were super polite, friendly, efficient and got done really fast. This was for an install and it turned out beautifully!
Great service!
Zip Appliance guys were prompt on arrival. Knew just what to do without a major job. Nice, friendly and knowledgeable.
Best experience. Quick, knew exactly how to fix and were friendly and clean. Will request their services again.
Very professional
Angel was a great technician. Knowledgeable and professional. Awesome service!
Angel came to fix our washer and he was hella quick, solved our problem ease and answered all my questions w/o sounded irritated. Cool people
Angel was awesome and gave some really sound advice.
Originally I gave 5 starts because I thought the problem was solved. Even though the repair guy took less than 10 minutes to fix the fryer, and from what I could tell he didnāt run a diagnostic or anything, I was ok with paying $200 because I thought he had knew what he was doing and that he had solved the problem. However, later that day, my fryer went out again, it obviously hadnāt been fixed. ... More
Originally I gave 5 starts because I thought the problem was solved. Even though the repair guy took less than 10 minutes to fix the fryer, and from what I could tell he didnāt run a diagnostic or anything, I was ok with paying $200 because I thought he had knew what he was doing and that he had solved the problem. However, later that day, my fryer went out again, it obviously hadnāt been fixed. I called back and very kindly inquired why I was charged for so much when the guy who came literally breezed in and out and didnāt tell me what could have been wrong with the fryer. They said if he came out to look at the fryer again, I wouldnāt be charged because it should be included in the warranty when he charged me $200. So I agreed to set an appointment. However, prior to him coming to my business the 2nd time, he called and said he knew what was wrong with my fryer, and could fix it for close to $500. I was SO confused because how could he possibly know this without coming back out to throughly inspect my fryer. And why didnāt he know what was wrong with my fryer the first time???? I would not recommend. Definitely overcharging for not great service. Less
prompt polite and curtious
Angel was amazing and so professional. Great communicator, on time and friendly. Was a great experience and we appreciate him very much
I had to run our dryer on two cycles to get a load of laundry dry. Jake came out, spotted the issue, and fixed it. Now my dryer is working again. Thank you so much Jake!
Great job!
Professional, prompt, efficient, knowledgeable and kind! Thank you Angel!!
Thank you for the great service
Zip has helped me out twice now. Iāll definitely call them if I ever need their help again.
David did great work and was very friendly!
This company is awesome! So professional and Angel was great, repaired my appliance in no time when another company said they couldnāt do it alone! Great service, thanks
Such good news! Nothing wrong with my oven and was not charged for the service call. I will definitely call them again with any other appliance issues. Highly recommend.
This company was the best. From the woman who took my call to the repairman that came out to fix my dryer, top notch professionals. I would definitely use them again and will recommend them to my friends.
Angel was honest and really wanted to fix my issue. He talked with me about a yearly membership that allows priority scheduling, discounts on all parts/installation and zero cost service calls, to include all appliances. This offer was just a few dollars more than my service call cost me today!!
The technician showed up on time friendly, and fix the problem properly. I would call them again thank you so much awesome.
Helpful so far! Hoping to get this fixed next week
He did a great job , was clean and professional
Courteous and professional.
Muy bien
Very nice and efficient
Angel was great and friendly! He quickly diagnosed the issue with my dishwasher and resolved it in a short amount of time. I appreciate the service.
Angel is very professional, efficient, and knowledgeable. He finished the job in a timely manner.
David did an amazing job and was super fast.
glad I found Angel and Zip Appliance! Will definitely use again! Angel was fast, professional and polite!
Zip Appliance Repair and Service sent their tech, David, out to assess the problem with my leaky washing machine. He was thorough, professional and very pleasant. Everything was explained, best solutions were discussed and a repair plan was initiated. Will change the rating once repairs are actually done and I can start using my washer again problem free. I would definitely use this company a... More
Zip Appliance Repair and Service sent their tech, David, out to assess the problem with my leaky washing machine. He was thorough, professional and very pleasant. Everything was explained, best solutions were discussed and a repair plan was initiated. Will change the rating once repairs are actually done and I can start using my washer again problem free. I would definitely use this company again and refer them to others as well. Less
Great job!! Very informative explain step-by-step what he was doing. Also explained owner maintenance. Most definitely would refer.
Responsive and super helpful. Highly recommend. David was amazing and super helpful in identifying the problem and recommending solutions. Following the initial service call, David also installed my new dishwasher quickly, efficiently, and moved my old dishwasher. If I could have David do all my appliance work, I will!
The technician quickly identified the problem and repaired it. He also ran the appliance through a test to ensure that everything was working properly.
Good communication with the home office. The techs were prompt and polite. The repair was done quickly and fairly priced. I would use them again and highly recommend.
So glad I found Angel and Zip Appliance! Will definitely use again
Positive energy team with quality service. Thank you for fixing our dryer. I highly recommend your service to others.
Very professional clean work. Very friendly and took time to explain what he was doing. Great job Angel would use again if need be.
Angel was a great technician. He thoroughly explained the problem with our refrigerator and was professional.
Angel was great and quickly diagnosed our problem. Highly recommend!
Very informative and professional fast and on point thank you
Angel and David were amazing. They showed up on time and quickly did the installation. Very reasonable priced.Thanks guys!
Angle is very professional and helpful did an amazing job with the removal and instillation of my dishwasher, 100% would recommend. Thank you!
Tech was quick and knowledgeable..fixed problem within minutes.
Thx great service. James
Angel was quick and efficient at assessing our refrigerator problem. Did a fantasic job of communicating what is wrong with our 20 year old refrigerator. Excellent customer service!
We had a washer issue and the tech arrived on time and was able to troubleshoot the issue and resolve the matter.
Big thanks to angel and zip appliances repair for making this process quick and easy
Good honest employee
Angle did a great job!
Our rep did an awesome job. Came in swapped our ice machine that makes craft ice on our LG fridge. Apparently these are notorious for going out. Thank you!
Early and fast š
Great Serice. On time and very professional!
Angel was fantastic!!!
Angel was very professional and timely. I highly recommend him for any appliance repair service.
Angel arrived on time and was very professional.
Recently had my washer repaired by Zip. They diagnosed the job properly and knew exactly what it needed. Now my washer is working great again! I highly recommend Angel and Zip.
Got a call when they were on the way with a photo of the technician. The technician angel was very professional. He was very kind and knowledgeable. Listened to all my thoughts about what was wrong. Gave me detailed information about what was actually going on. Let me know everything that needed to be ordered and what to expect next. Was all around a great experience. The best technician I ever ... More
Got a call when they were on the way with a photo of the technician. The technician angel was very professional. He was very kind and knowledgeable. Listened to all my thoughts about what was wrong. Gave me detailed information about what was actually going on. Let me know everything that needed to be ordered and what to expect next. Was all around a great experience. The best technician I ever had in my home. I would recommend calling if you have any issues with your home. Less
Scheduled easily with availability, reliable and honest
Angel was very knowledgeable and professional. He did a fantastic job
Honestly I would not recommend to family or friends unless pricing in not an issue. On a positive note the lady who schduled my appointment was very helpful and professional, even when she had to change times. Angel the repair man was professional. I felt overcharge for just a $20 thermal fuse and charged $200 for 1/2hr worth of labor. Even after he said he wasn't going to charge the additional $... More
Honestly I would not recommend to family or friends unless pricing in not an issue. On a positive note the lady who schduled my appointment was very helpful and professional, even when she had to change times. Angel the repair man was professional. I felt overcharge for just a $20 thermal fuse and charged $200 for 1/2hr worth of labor. Even after he said he wasn't going to charge the additional $99 diagnostic fee. Also he should of cleaned all the debri left when work was done. Then tried to suggest additional $230 to clean the lint out my exhaust ducts. Only went with this service out of dier necessity. Less
My fridge still is not cooling or making ice, multiple parts have been stalled but nothing reference number 102345-2
Our service tech, Angel, was professional, responsive and on-time. He did an outstanding job of troubleshooting our refrigerator/freezer. Although we have been having intermittent issues, all the tests performed indicated and reassured us that all that could cause the problem was working fine. Great cleanup with a great personality. Angel is welcome in my home at any time, and I highly recommend ... More
Our service tech, Angel, was professional, responsive and on-time. He did an outstanding job of troubleshooting our refrigerator/freezer. Although we have been having intermittent issues, all the tests performed indicated and reassured us that all that could cause the problem was working fine. Great cleanup with a great personality. Angel is welcome in my home at any time, and I highly recommend the service. Less
Very knowledgeable and fast/good service
Did wonderful job
Very quick turnaround! Came back and fixed our issue within the week. And helped out with some other issues we had as well. Highly recommend them.
Thank you so much good service Angel. Thank you.
Angel - explained everything and even gave me more information that I didnāt even know I needed to know about my appliance. So helpful and professional.
Angel was very nice, very professional. He knows his work. That's appreciated
Outrageous prices Waited 4 days for nothing
Friendly and professional
Angel was very friendly, professional and got the issue handled quickly. I'd call Zip again for any issues I have.
I was told my ice maker could not be fixed, but in less than 5 minutes the repair man had it going.
MIs lead on of the job could be done.
Awesome! Quick and pleasant and inexpensive!
Angel B was friendly, quick, and took the time to explain the issues to me. Very professional
Friendly, knowledgeable, and thorough.
The person that came out was very prompt and k owledgable on what was wrong instantly. Will definately be calling them in the future!!
Knowledgeable with repair.
Fixed our washing machine very quickly. Very professional and knowledgeable. Thank you!
Angel was prompt, he knew what he was doing and got the job done fast.
My problem was unique and presented with major difficulty in the installation of my brand new stove. Before he came, my stove was not leveled because of the apparatus from my old stove. That apparatus couldn't be moved. It was bolted down in the cement. He figured it out, now my stove is leveled, and I can bake my cakes with no problem. I am happy. Give him a raise.
Zip Appliance Repair did a great job repairing our refrigerator! They were knowledgeable and very professional. They communicated clearly every step of the way and we now have a working refrigerator again! Thanks, Zip!
Angel was so professional and awesome. 10/10 would recommend their services and the price was great!!!
Angel was great. He was on time and very professional. He quickly diagnosed and fixed our dryer and was also able to help with our washing machine. Would definitely recommend and use again.
Excellent service and keep me in the loop at all times.
If you want good customer service do not use them. Their customer service is terrible, no calls for missed appointments, no updates on parts ETA and when you call, they are rude and unhelpful. The woman that i talk to was called Lika or something like that. It took 2 weeks to fix my dryer, in those two weeks their excuse for the missed appt was their repairmen had been fired/quit on both missed... More
If you want good customer service do not use them. Their customer service is terrible, no calls for missed appointments, no updates on parts ETA and when you call, they are rude and unhelpful. The woman that i talk to was called Lika or something like that. It took 2 weeks to fix my dryer, in those two weeks their excuse for the missed appt was their repairmen had been fired/quit on both missed appointments. As of this moment I have not received the the refund for the initial consultation and it has been 2 weeks since the last appt. I would not recommend then to anyone. After posting this review Zip has processed my refund. Less
Good service and on time. Thank you!
Rude behavior of technician. Diagnosed in less than 5 mins and came up with a quote with a cost of a new washer. Did not answer a question when asked.
The repair person was very cordial, answered questions carefully and thoroughly.
Way over priced. I called knowing what the problem was with my refrigerator. The valve that supplies water to the water dispenser on the door was leaking. I was quoted $444 dollars to replace the part. $355 of that was for 30 minutes of labor. The tech told me that how long it would take him. Itās a flat rate charge I was told. I told them to keep the $99 dollars, Iāll order the part and do it my... More
Way over priced. I called knowing what the problem was with my refrigerator. The valve that supplies water to the water dispenser on the door was leaking. I was quoted $444 dollars to replace the part. $355 of that was for 30 minutes of labor. The tech told me that how long it would take him. Itās a flat rate charge I was told. I told them to keep the $99 dollars, Iāll order the part and do it myself. If it was a fare deal, I would have been happy to part with my hard earned cash, but I felt I was getting ripped off after already being committed to the $99 dollar diagnostic. Call someone else. Less
Super nice guy and he got everything going great and explained everything
Angel was a great repair man. It only took secs and the problem was fixed. 10/10 would recommend friend or my family
Dishwasher was not draining. Repairman came and said that it was a faulty air gap but he didnāt have a 3-way. However it wasnāt the the airgap . Another repairman came and fixed the problem.
We had a wonderful experience with Zip Appliance & Repair Service. Our Technician (Angel) was great and very knowledgeable! He diagnosed the problem with our freezer very quickly and was able to answer all our questions about the parts he needed to order and the time frame. We would absolutely use Zip Appliance & Repair Service again and I highly recommend them to others.
Raymond was an excellent technician. He gave us good advice ( we needed to buy a new microwave as repairing didnāt make sense). He can back and installed for us. Will definitely use again.
Their technician was very knowledgeable, friendly, speaking with the owner was quite a delight. My experience was absolutely GREAT.
Very good and prompt service!
Tech arrived in window agreed upon and also sent a text message when he was on his way. He was courteous, professional, and answered questions to my satisfaction.
Great service, fixed my refrigerator for a very reasonable price. Fast and friendly service. Highly recommend
Angel was on time and very professional I highly recommend
Parts and services are very quickly resolved.
Orlando did a great job. Thank you
Angel was very polite and listened to my concerns without judgment. He was able to identify the issue, so we hope that we can know safely use the water/ice dispenser.
ZipAppliance was on time and worked effectively
Angel was a true professional and very helpful in explaining the process of the installation.
Very Professional and Nice Technicians and replaced the copresser in 1 hour Awesome
I was quoted a price of nearly $1000.00 to repair a built-in microwave. When I sought a second opinion, the other repair company quoted me a price of $108.00, including a mysteriously broken transformer and, replacement of a blown main fuse, which I was told was the only problem this unit ever had.
Over priced. $100 to come out and bid the job super high because they didn't want to do it.... Called other places and got the job bid much lower. Constantly bombarded with text messages about a simple apointment. Asking to break apointment times. Will not use again.
Raymond was very professional and courteous!
Excellent service.
Angel, our technician, was very knowledgeable and friendly. He diagnosed and fixed our problem right away
Excellent service. Great communication!
Quick, efficient, on time plus very kind demeanor
Very respectful, kind, and helpful. Will use in the future when needed
They gave me a diagnosis on my old washer and I decided not to get it fixed
Found out what was wrong with my dishwasher and fixed it. Found a leaking pipe and pointed that out, did not offer to fix that. Overall very satisfied. Will call them again if I have problems.
Service has been great unfortunately the replacement parts from manufacture arrived damaged
Definitely going to recommend Zip appliance and repair to all my friends, family, and neighbors. The service was great the price was fair and the repair guy Angel was on time and ready to diagnose my refrigerator issues. Very happy with the service I was provided today.
The repair technician was professional and friendly. I felt very comfortable with him at my home.
Very prompt and good work.
Friendly & got the job done in a timely manner.
Rescued our dryer! Got needed parts quickly and installed them. A āseniorā Maytag lives to dry another day!
He was awesome Thank you
Couldn't give me a diagnostic on what was wrong with my washer. Complete waste of money and time
Good communication and good education. Thank you
Refrigerator acted up again after it had been repaired. They promptly came out and repaired again. No charge .
Very affordable and professional
Very thorough. Diagnosed and fixed each problem in a timely manner. Hats off to Angel the tech. Friendly, professional, efficient
The service was great the repair guy was awesome fix my issue and he explained everything to me. GREAT JOB! And I now have ice again yay Thank you so much
The communication from this company was amazing. Von was great and made scheduling easy. Angel was able to make an easy fix for me! Thank you!
Great Customer Service! Very Professional!
Reasonable, knowledgeable, and no nonsense. Shane was awesome!
Work person did not check the washer dryer hookups prior to moving out the old ones. Also, let water fall to the floor and didnāt bother to clean it up or make any effort at tidying up or even run a rag over the appliances they installed. Also, their work on the dryer hookup was shoddy, they didnāt tighten the soffit on the exhaust, leaving a big gap I had to fix. And I believe they also ignored ... More
Work person did not check the washer dryer hookups prior to moving out the old ones. Also, let water fall to the floor and didnāt bother to clean it up or make any effort at tidying up or even run a rag over the appliances they installed. Also, their work on the dryer hookup was shoddy, they didnāt tighten the soffit on the exhaust, leaving a big gap I had to fix. And I believe they also ignored a ripped dryer exhaust hose and or caused it to rip. Besides the physical labor of moving the washer and dryer into the house, they were not useful nor would I trust their work when they are so slipshod with their effort. Less
Installers showed up within time window. Gave me a heads-up prior to arrival. Installer very polite and professional. Customer service is also very friendly and helpful. I definitely recommend them and will use them to install any future appliances.
Honest review. They were charging me $300 for for a new fuse for an āover the range microwaveā and labor . Thatās including the $100 just to come out for them to tell me what I already knew. He cracked a part of my microwave and lost an important screw that kept the vent/panel held in place. Didnāt even mention it on his way out. I noticed it when I was inspecting how he put it back together, si... More
Honest review. They were charging me $300 for for a new fuse for an āover the range microwaveā and labor . Thatās including the $100 just to come out for them to tell me what I already knew. He cracked a part of my microwave and lost an important screw that kept the vent/panel held in place. Didnāt even mention it on his way out. I noticed it when I was inspecting how he put it back together, since I figured with his price I might have to try myself.(I have it on camera too) Luckily, I payed $75 for another company to come out and do it for me. In less than an hour. On another note, this company came on time. Less
They gave me window of their arrival and were very prompt and communicative. A friendly, punctual, honest company. Couldnāt help with my issue but weāre very helpful in how to remedy a solution! Thanks Zip
Angel was great! He was on time, very professional, and thorough when explaining exactly what he saw and what parts/repairs were needed.
Very good, responded very quickly and got the job done, we are pleased.
I am a little torn on this review. From the time I called to and time I had a technician at my house to check out my dishwasher was a time interval of an hour and a half. Very impressed by that prompt service. He spent about one hour here and came up with a diagnosis to replace the circulator pump. That service visit was excellent. I did receive the quote within a couple hours and the pump cost a... More
I am a little torn on this review. From the time I called to and time I had a technician at my house to check out my dishwasher was a time interval of an hour and a half. Very impressed by that prompt service. He spent about one hour here and came up with a diagnosis to replace the circulator pump. That service visit was excellent. I did receive the quote within a couple hours and the pump cost about 200 but the actual labor was going to be charged as $290. I did some reading online and that labor cost was much higher than competitors and the pump also seemed relatively easy to install. As background, I have done random house fixing up and have replaced a water valve on a dishwasher before but I have never installed or put a dishwasher on its back for further service. By comparing the new pump which I bought for slightly less than theirs and comparing it to the old pump, I was able to replace it without issue within about the time it took me to cook a lasagna. That is the reason they lost stars. I have been earlier reached out to about if I wanted to proceed after I had received the quote and I stated that I felt uncomfortable with the high labor cost. There was no response to that message but instead the quote was canceled. Not quite a good feeling but not a big deal there. It seems like others had the offer that the diagnosis cost would go towards the service fee which I was not offered. I feel like I would've paid about $150 for labor plus the $200 for the pump but I had a hard time paying to what amounted to $290 per hour. They offered me a 90 day warranty with their pump, and the pump I bought a two-year warranty. I would probably use them again but I am cautious about quotes for the actual repairs being offered. Less
Angel was professional, on time and honest. 5 stars for Zip Appliance Repair.
Shane was very professional and took the time to explain everything going on with our ovens and what the best next steps are. We will definitely be using Zip appliance again and requesting Shane to service.
Fast responsive and professional
He was very polite and quick to locate the issue. Gave me avenues on solutions.
Angel helped us with our dryer and he was so amazing and very efficient. Thought is was gonna cost us an arm and a leg to get it done but Angel saved us so much money thank you
Excellent technician- thank you Angel!
The worker was good to find the problems with the ice maker and built in microwave and communicated to me both issues that were the problems and gave good recommendations
Excellent, friendly, and thorough service.
The service man was respectful and clearly explained the issue with the freezer. He described how the transactions will take place with our home warranty. In addition, he gave helpful hints on maintaining our unit for optimum functioning. We were very pleased and will use this service again in the future.
Diagnosed washer machine of problems... appreciate professional of advises. Thank you much.
Microwave repair
Angel was courteous professional and on time. Diagnosed and fixed my refrigerator in 40 minutes. I highly recommend Zip appliance repair
Technician tried his best but not able to fix my fridge..just wondering why can they call Kitchen aid for assistance?
Repairman was very knowledgeable about washes. Gave me good info and showed pictures of damages on my washer.
Shane is an amazing technician and is pleasant to work with.
Shane was very professional and very knowledgeable about his trade. We really appreciated his expertise. The best service 10/10 Thank you
Our Samsung refridgerator ice maker was malfunctioning again, so I called Zip again. The technician, Shane, who fixed it the first time, fixed it again, with a new technique, and it is working fine. I find him to be an honest, considerent, and talented repairman and would recommend him for any home appliance repair. The office personnel supplied very good service, too.
I can't believe a company like this still exist . Called got same day service guy came out and installed my Dishwasher was pleasant and courteous to my mother it was assaulted in a timely Fashion. And I was truly grateful for this company thank you
Omg extremely impressed with Shane their service attitude & business ....wonderful oven fixed he was early ...am excited all back working thank you Zip Appliance
Highly Recommend Zip Appliance! Angel was the right man for the job. It was a difficult fix, as there was no indication of a problem with the dishwasher after spending lots of time removing dishwasher and inspecting possible problems. After continued problems with this Samsung, Angel and his company returned to work on it again free of charge. After taking it apart, inspecting, and doing what he... More
Highly Recommend Zip Appliance! Angel was the right man for the job. It was a difficult fix, as there was no indication of a problem with the dishwasher after spending lots of time removing dishwasher and inspecting possible problems. After continued problems with this Samsung, Angel and his company returned to work on it again free of charge. After taking it apart, inspecting, and doing what he thought needed to be done, the dishwasher is now working properly. Angel and Zip Appliance deserves a big thank you for their efforts. Less
Shane spent more than 3 hours installing a new compressor and evaporative system. He worked hard from the moment he arrived until he finished. Very courteous and professional.
Excellent job! Angel was very thorough and found the problem quickly! They serviced us the same day we called as well!
This is the most efficient and professional repair company Iāve ever dealt with!
Technician was knowledgeable and explained in details.
Prompt, quick to respond!
Came out quickly. Professional and explained the issue
Angle did a great job. On time and very professional.
Excellent customer service, I would recommend to anyone.
Shane came out to repair my washer and did an awesome job! Explained the problem and how he was going to fix which was super appreciated.
The repair technician was early, a good listener, helpful & knowledgeable.
Shane went above and beyond to explain his diagnosis and options of repair! Very knowledgeable!
Shane was very professional and polite and amazingly informative. I would definitely recommend Zip Applance, also will be keeping them as our repair professional
Very knowledgeable technician dispatched. Thank You ZIP!
Shane was very professional friendly & very detail on everything thing he did. Iām definitely staying with Zip. He is definitely 5 star employee!!
Very efficient company. Great communication. Service providers were knowledgeable & explained their work well.
I am very satisfied with the quick and qualified service that I received today. I made the call at 8am, and had Angel on my doorstep at 9am! He had diagnosed my issue with the broken ice maker, ordered the replacement parts and had it installed all by 3pm! What started out as a very stressful morning, ended with a brand new working ice maker installed! Angel Also followed up by updating during th... More
I am very satisfied with the quick and qualified service that I received today. I made the call at 8am, and had Angel on my doorstep at 9am! He had diagnosed my issue with the broken ice maker, ordered the replacement parts and had it installed all by 3pm! What started out as a very stressful morning, ended with a brand new working ice maker installed! Angel Also followed up by updating during the day of status on things, and follows up to ensure the freezer and ice maker is working appropriately. Thank you Angel and Zip Appliance and Service Repair! šš¤ Less
I give a 5 rating for service, response to service, and professionalism, but I give a 3 for price. I got an appointment the same day I called. Repairman came on time. Quickly assessed situation and gave me an estimate within 30 min. I needed a new water line installed for my drinking water and ice spout. Came out 2 days later and replaced the line within an hour. Costs was about $600. I have no d... More
I give a 5 rating for service, response to service, and professionalism, but I give a 3 for price. I got an appointment the same day I called. Repairman came on time. Quickly assessed situation and gave me an estimate within 30 min. I needed a new water line installed for my drinking water and ice spout. Came out 2 days later and replaced the line within an hour. Costs was about $600. I have no desire to buy a new refrigerator, but $600 for a new water line installed is hard to swallow. The new water line itself cost $142. So we paid about $450 for service call and installation. Long story short, you need something sized quickly and professionally please call this company, but know you will be paying for quality service. Less
Very cool people! Itās lovely working with people who have great attitudes! Thank you!
All I can say is this is the company you want to do your repairs. Made i a same day appointment, technician arrived on time, friendly, courteous and knowledgeable. Answered my questions without getting irritated. Thatās a plus. I chose this company based on their ratings and they came through with flying colors. Thank you
Zip repair service, they showed up on time and got right to work trying to figure out why the interior lights and water/ice dispenser stopped working, after struggling to remove the door switches and marking up the housing around it with his tools, he came to a conclusion that wasnāt the problem. Then pulled the refrigerator out to access the back. While troubleshooting the problem all it seemed ... More
Zip repair service, they showed up on time and got right to work trying to figure out why the interior lights and water/ice dispenser stopped working, after struggling to remove the door switches and marking up the housing around it with his tools, he came to a conclusion that wasnāt the problem. Then pulled the refrigerator out to access the back. While troubleshooting the problem all it seemed like he did was read the blueprint, google how to fix the fridge and every once in awhile hold a fluke/volt meter to check continuity. When that didnāt work he phoned a friend who told him itās probably not fixable. Then buttoned everything up and charged me $99. Thanks for wasting my time and taking my money. Iām sure if itās an easy fix they can google their way out of it. I wouldnāt waste my time or money on this company. Very inexperienced! Less
Thank you for your service, angel was professional and courteous.
Technician arrived on time, did the job taking extra care and took the time to listen to my questions and request I will definitely use again
My Zip Serviceman (Shane) was very professional, timely and customer service oriented. Shane came in, did the installation quickly and efficiently. My whole experience from scheduling my service to the installation was very positive. I will definitely use Zip Appliance Service & Repair for any future needs and will highly recommend them to my friends and family.
I have used Zip several times. I am a Yelp Elite and have reviewed them several times there. Most tenacious at communication. Spot on reliability. Hands down the best appliance company I have ever used. Angel came in and knocked out my dishwasher repair in half an hour. They will be back shortly to do a stove installation and double oven install for me shortly.. You are well advised use these gu... More
I have used Zip several times. I am a Yelp Elite and have reviewed them several times there. Most tenacious at communication. Spot on reliability. Hands down the best appliance company I have ever used. Angel came in and knocked out my dishwasher repair in half an hour. They will be back shortly to do a stove installation and double oven install for me shortly.. You are well advised use these guys they are wonderful! So is their gal at the call center! Less
Shane diagnosed the problem with my mini refrigerator that is in my outdoor kitchen. I especially appreciated the customer service-returned my initial call promptly, arrived on time, explained my situation in a professional manner.
Angel was extremely helpful, friendly, and let us know the issue with our washing machine. Unfortunately it could not be repaired today because parts needed to be ordered but he is going to get us an estimate for the parts and repair. He also looked at our freezer drawer and repaired that for us in no time! Overall we had a great experience with Zip and would recommend and use there services ag... More
Angel was extremely helpful, friendly, and let us know the issue with our washing machine. Unfortunately it could not be repaired today because parts needed to be ordered but he is going to get us an estimate for the parts and repair. He also looked at our freezer drawer and repaired that for us in no time! Overall we had a great experience with Zip and would recommend and use there services again! Less
Shane was my technician that helped me out. He was fast to arrive and super helpful. Explained things very professionally and helped me understand why my machine wasnāt working and how to fix it. 10/10 recommend!
I called yesterday to install wall oven and microwave, they give me appointment today for 11 am and Angel and Shane shows at 10:50 , within 1 hour they finish their work and check everything working. They are very professional and hard work guys to finish their job in timely manner. I really recommend their services. Thanks Angel and Shane for your awesome service
When I reached out, they were able to schedule me right away. Shane came out, found the problem quickly and fixed it before leaving. Very professional! I will definitely be a returning customer.
Angel was able diagnose the problem and no more noise.
Angel was a pro, came with a mask, was conscientious of being careful with the wood floor when he opened the oven, good communicator, and efficient. Thanks Angel!
Everything went smooth. Was very professional.
Our Serviceman was extremely respectful and knowledgeable and has our dishwasher working like it is brand new! Thank you!
Quick response, came out the day I called for service. Found problem and ordered parts. Came back within 3 days put in and dryer sounds great. Will use again if needed. Repair man Angel, very prompt and pleasant.
Angel was right on time, went right to work after a short explanation and was done a short time later. Professional, courteous and clean. Definitely will call again for any appliance repair.
From the 1st phone call in to ask about the services to scheduling the house visit to the Technician explaining what was wrong and how he repaired my washer. It has been a pleasure. The professionalism and service that was provided was one of the best experiences I have had with a appliance repair shop.
After my washing machine started a loud clicking sound I searched local well rated.... And Zip came highly recommended. Same day service, prompt and clean n professional. Thankful for an honest reliable workman to take care and diagnose. š¤ā š I highly rate this company. šÆ
I am stoked to share my experience with everyone! Zip appliance gets a 5-star from me and my deepest appreciation! I have an unusual washer/dryer because it is a single unit that washes and dries in the same machine. I was afraid my problem could not be solved because of this, but Angel saved my machine and saved me from any further trips to the laundromat! He was informative and helped me better... More
I am stoked to share my experience with everyone! Zip appliance gets a 5-star from me and my deepest appreciation! I have an unusual washer/dryer because it is a single unit that washes and dries in the same machine. I was afraid my problem could not be solved because of this, but Angel saved my machine and saved me from any further trips to the laundromat! He was informative and helped me better understand my unit so I can avoid any future trouble! He was polite, cordial, and punctual! All of these qualities mean a lot to me especially because I am a stickler for customer service! I would ONLY recommend Zip Appliance and specifically Angel to anyone else in need of appliance repair! Thank you guys! Less
Great service
Left a message after hours asking if they can help is install a new dishwasher. We got an appointment with another company but that one will not be available for another week. Zip called back first thing the next morning and sent us a technician on the same day. Shane was the Tech, worked quickly and neatly, after the install,he cleaned up everything and even put away the packaging to the garbage... More
Left a message after hours asking if they can help is install a new dishwasher. We got an appointment with another company but that one will not be available for another week. Zip called back first thing the next morning and sent us a technician on the same day. Shane was the Tech, worked quickly and neatly, after the install,he cleaned up everything and even put away the packaging to the garbage bin and even kindly helped us moved the old dishwasher to the garage where it will be easy for us to move it to the street come large item pick up by the town happens in a few days. Very satisfied and very happy that I do not have to hand-wash dishes for another week. Thank you Zip Appliance Repair and Service! Less
The installer showed up on time and did a great job installing a new range hood. He was personable and very professional. I would highly recommend.
Shane is awesome! After five tries before him, nobody could fix the lights in the vent hood. He fixed them and I am so happy and I recommend him to any and everybody that needs any kind of service. He went above and beyond.