Got a last minute appointment with Tess and had a great experience. Came in with a lackluster cut and she totally understood my concerns and how to take my hair up to a cute bob with lots of movement! wish I would have taken before and after photos because she did some amazing work! I have fine hair that lays so flat, and she was able to give me a short cut that is perfect. will also be going bac... More

Got a last minute appointment with Tess and had a great experience. Came in with a lackluster cut and she totally understood my concerns and how to take my hair up to a cute bob with lots of movement! wish I would have taken before and after photos because she did some amazing work! I have fine hair that lays so flat, and she was able to give me a short cut that is perfect. will also be going back for color! Less

Marina is amazing, she gave me exactly what I asked for!

I got my hair cut and colored by Renee. The color is perfect and it’s one of the best haircuts I’ve ever had. She’s amazing ! She’s very attentive and asks a lot of questions and listens. I’ve seen other stylists here as well and everyone is great as Patty only has top level, highly trained stylists on her staff.

Nicole worked wonders for my confidence! From her warm welcome to her expert styling, every moment was uplifting. She not only nailed the perfect look but also made me feel like a million bucks. If you're craving both style and confidence, Nicole is your go-to stylist at Love & Mercy.

Been seeing Patty for 15 years and Kara for 6 and they are SO TALENTED! Such a wonderful vibe in the salon! 10/10 recommend

Amelia was absolutely incredible. Such a sweetheart and was spot on with what I wanted for my balyage. She is so talented and I will be a loyal client ! Highly recommend !!

LAMS by Love and Mercy is my new go to salon for hair care! Their salon is conveniently located in the Seaport, and the space is beautiful - I especially love the plants & the snacks :) They are also passionate about recycling which I love. I have been seeing Josh for hair color for many years, and he is a genius! Josh works his magic every time to see him, and we always have a fun time during ou... More

LAMS by Love and Mercy is my new go to salon for hair care! Their salon is conveniently located in the Seaport, and the space is beautiful - I especially love the plants & the snacks :) They are also passionate about recycling which I love. I have been seeing Josh for hair color for many years, and he is a genius! Josh works his magic every time to see him, and we always have a fun time during our sessions. I recommend LAMS by Love and Mercy salon! Less

Nicole was amazing!! She pays great attention to detail and takes her time, while of course working efficiently! I also had great conversations during the full foil and cut that I received!! I highly recommend going to Nicole for any hairstyling needs/wants!!!!

Love this place! I’ve been going to Sam for years and recommend her to everyone! Great vibe, great people- only place I’ll go!

Lucy is the best

Always a 5 star experience at L&M! I have seen 5 different stylists at Love and Mercy over the years and each visit I have left beaming! Wonderful service and quality whenever you visit, and you can feel the good vibes all around. In my experience, each stylist spends one-on-one time with their client for the whole appointment, which is awesome! The products they use are amazing too, my hair smel... More

Always a 5 star experience at L&M! I have seen 5 different stylists at Love and Mercy over the years and each visit I have left beaming! Wonderful service and quality whenever you visit, and you can feel the good vibes all around. In my experience, each stylist spends one-on-one time with their client for the whole appointment, which is awesome! The products they use are amazing too, my hair smells so good when I leave and I never want to wash out the beautiful style I leave with. Always look forward to my next visit! Less

If you’re looking for a new salon, you’ve just hit the jackpot. I can’t say enough about the great experience I had at Love and Mercy Salon. The salon is clean, welcoming, and full of friendly stylists. I saw Amanda for a balayage and haircut and LOVE the final result. Amanda is so knowledgeable, friendly, patient (I have a lot of hair!) and talented! She somehow knew exactly what I wanted even ... More

If you’re looking for a new salon, you’ve just hit the jackpot. I can’t say enough about the great experience I had at Love and Mercy Salon. The salon is clean, welcoming, and full of friendly stylists. I saw Amanda for a balayage and haircut and LOVE the final result. Amanda is so knowledgeable, friendly, patient (I have a lot of hair!) and talented! She somehow knew exactly what I wanted even when I wasn’t great at verbalizing it. She also made sure I knew what we were doing at each step and gave me some great tips for future care and maintenance. I will definitely be going to see her again! Less

The most beautiful salon and the most talented hairstylists!

Had a full balayage with Charlotte. Maybe the best hair coloring experience I’ve ever had. She was so kind and patient and attentive to what I wanted (even though I myself wasn’t entirely clear - open to inspiration). The results were *AMAZING.* I have to look at my hair in every single reflection I pass now, compulsively. Thank you, Charlotte!

Great experience! The salon is very clean, big with a lot of sun light. Amanda was great: she really took the time to listen to what I wanted and I loved my haircut! I highly recommend her!

I had the BEST experience that I’ve ever had at a salon! Erik did absolutely amazing. Could not be happier with the result!

I cannot speak highly enough LAMS. I booked a last minute appointment with Grace back in September, and as soon as I left I was looking forward to when I would be ready to get my hair cut and colored again. Grace spends time with you before the appointment to get a feel of what you really want, and I have never felt more listened to than I do when I’m in their chair. She’s offered me suggestions ... More

I cannot speak highly enough LAMS. I booked a last minute appointment with Grace back in September, and as soon as I left I was looking forward to when I would be ready to get my hair cut and colored again. Grace spends time with you before the appointment to get a feel of what you really want, and I have never felt more listened to than I do when I’m in their chair. She’s offered me suggestions on how to change up my hair (which have always turned out top notch) while still hearing me out and giving me exactly what I came in for. Their attention to detail, thoroughness and welcoming nature ensure that I leave feeling a million times better than when I walked in, and the compliments on my hair start almost immediately after leaving. One of my friends has even gone so far to drop her previous stylist and book with Grace because of how much she likes my recent cut and color! The salon itself is so warm and inviting - I can’t recommend LAMS and Grace enough! Less

After a long work day of being on my feet I was excited to be at the salon to get my first blow out here. I sat on one of the salon chairs and was rudely told to go back to the waiting area. Keep in mind I was only 1 of 2 customers there. Ironically, when I was called for my service I ended up being assigned to the same spot. Secondly, while I paid for a blow out, the stylist used a curling iro... More

After a long work day of being on my feet I was excited to be at the salon to get my first blow out here. I sat on one of the salon chairs and was rudely told to go back to the waiting area. Keep in mind I was only 1 of 2 customers there. Ironically, when I was called for my service I ended up being assigned to the same spot. Secondly, while I paid for a blow out, the stylist used a curling iron which took 15 minutes. I shared my dissatisfaction and was told I didnt understand hair. My hair looked like an 80s mullet. Flat on top, and over curled on the back. I expected the stylist would try to make it right but she didnt care and I didnt want to waste more time and energy so I paid, will never come back nor recommend. Less

Had my hair colored by Erik who was great. Would give him a 5/5. He was friendly and walked me through what would be the best approach for my hair. However, I am giving the salon a 2/5 as it does not mention on their website that there is an extra charge ($60 here) to have your hair blow dried after it is colored. In my experience (at CA, NY, FL, and CT salons), blow drying was never an extra cha... More

Had my hair colored by Erik who was great. Would give him a 5/5. He was friendly and walked me through what would be the best approach for my hair. However, I am giving the salon a 2/5 as it does not mention on their website that there is an extra charge ($60 here) to have your hair blow dried after it is colored. In my experience (at CA, NY, FL, and CT salons), blow drying was never an extra charge after coloring. What felt shady was that the price is not marked on their website when you are booking your appointment. This is especially an issue if you book your appointment within the next 48 hours as you cannot cancel your appointment without being charged then. Less

I went to Sam Grady to get new look! She took a few inches off and gave me the perfect textured bob. I love it! She was really communicative throughout and made me feel super comfortable. Thanks Sam!

Always a great experience! Erik is amazing! My color and cut is perfect!! Thank you!

This salon is fantastic! I have had my hair cut and colored by Renee for over a year now and she is the best. She takes her time and gives me a quality cut or color every time. Highly recommend Renee and the other stylists at LAM!

Simply amazing!! Erik delivered exactly what I envisioned. The cut and color was just perfection. He is great at what he does and so nice and sweet. Cant wait to see him again.

Love love love Erik. He is kind and intuitive and skilled. He reads you and your innate style and then puts his creativity to work to deliver you your best version of yourself.

Love & Mercy is the cutest salon. Erik is my stylist, he is amazing. Do yourself a favor and book an appointment with him!

I have had the absolute pleasure of being Erik's client for over a year now. So happy a friend recommended him! Erik is thoughtful and takes time with details. I always trust his recommendations and expertise. He knows color especially for my grey course hair. He makes my hair look like a natural blonde. I also bring my daughter to him. He does a stylish short hair cut on her that is manageable... More

I have had the absolute pleasure of being Erik's client for over a year now. So happy a friend recommended him! Erik is thoughtful and takes time with details. I always trust his recommendations and expertise. He knows color especially for my grey course hair. He makes my hair look like a natural blonde. I also bring my daughter to him. He does a stylish short hair cut on her that is manageable. I highly recommend Erik for anyone seeking a fabulous hair color and cut experience. Less

This place is the absolute best. The people are so welcoming. I was fortunate enough to have Erik work on my hair. He took the time to work with me and offer suggestions. Definitely one of the best haircuts and color I have ever had. Would definitely recommend.

I have been seeing Sean for over 12 years, and he is the only person I trust with my hair. I love the energy at Love and Mercy, and I always feel in good hands.

I highly recommend Love & Mercy Salon! The atmosphere is clean, relaxed and beautiful. I love getting my hair cut with Kerri! She’s a trendsetter and knows all the cool styles. She is an absolute master at carving out haircuts that last a long time and style well effortlessly! The whole experience from getting my hair washed to getting it finished is a total dream.

Sean Kay is a masterful stylist and I can’t imagine going anywhere but to Love and Mercy salon to see him. Sean does beautiful work - from dreamy balayage, to vivid colors, provides perfect layered haircuts, and has incredible bang cutting abilities! And bonus - he is a true Bravo fan and provides hilarious takes on all of the beloved shows! Go to Sean for a fantastic hair experience!!

Sean has been cutting my hair for years and I followed him to Love and Mercy. It is such a gorgeous and inclusive salon! Sean is amazing. I always leave his chair feeling confident, seen, and I always get complements on what he does with my hair. 💛

I always have a great experience at the salon! Sean always gives a great color and cut and I leave the salon feeling like a million bucks!

I’m a huge, huge fan of Love and Mercy. I’ve been getting my haircut there for a few years now and I’m always happy with the process, start to finish. 10/10 recommend, especially for folks with very curly hair.

Absolutely love this salon and have had the best experiences with Erik! Ive seen him several times now for cuts and color. I have red hair and like to switch between highlights in the summer and darker tones during the winter months and he has nailed it every single time. He’s also just a delight to spend a couple hours with :)

Love love LOVE Sean! I haven’t gotten a trim/ hair cut in so long and thought it was definitely time. Sean is so diligent and knowledgeable about his work. My hair was feeling silky smooth after the blow out, and with the layers given to my hair it was so bouncy and filled with life. I’m soo looking forward to the day when I can see him again! Definitely would love to try a curly cut next time. T... More

Love love LOVE Sean! I haven’t gotten a trim/ hair cut in so long and thought it was definitely time. Sean is so diligent and knowledgeable about his work. My hair was feeling silky smooth after the blow out, and with the layers given to my hair it was so bouncy and filled with life. I’m soo looking forward to the day when I can see him again! Definitely would love to try a curly cut next time. Thank you Sean!! Less

I absolutely love it here and am so grateful for Kerri and Chloe whose talent always leaves me feeling incredible! Would recommend to anyone.

I have been coming here since day one. I travel 2+ hours from Western Massachusetts to see Patty and it’s well worth it. It’s truly the ultimate salon experience. If you’re a blonde who wants to maintain their hair health while keeping your bright blonde this is the place to go. The attention to detail and customer service is unmatched.

I’m so happy I found Erick after trying a few other places unsuccessfully after moving to Boston. He learned my cut and nails it each time!

Sean is the best. He always listens to what I’m thinking and makes kind and thoughtful suggestions. The space is also gorgeous and a parking is easy on a weekday!

Love and mercy is the best salon in Boston. Sean K does such a wonderful job - highly recommend!

Sean is simply the best! I've been going to him for a while now, and I can't recommend him enough. First off, if you have Middle-Eastern dark hair like me, he's the guru of highlights without that annoying red hue. He's a pro at haircuts too, and my husband and I trust him with our locks. What really sets Sean apart is his calm and relaxing vibe. It's like a mini spa day every time I visit. Plus,... More

Sean is simply the best! I've been going to him for a while now, and I can't recommend him enough. First off, if you have Middle-Eastern dark hair like me, he's the guru of highlights without that annoying red hue. He's a pro at haircuts too, and my husband and I trust him with our locks. What really sets Sean apart is his calm and relaxing vibe. It's like a mini spa day every time I visit. Plus, he often works in a private room, so I can sneak in some quality reading time while getting pampered. If you want a hairstylist who knows their stuff, makes you feel zen, and can keep your hair looking fabulous, Sean is the guy. He's not just a hairdresser; he's a hair whisperer. Less

This is a great salon. Really nice space and excellent staff. Erik is a superior stylist - truly professional and I’m consistently satisfied with the results. Book his chair for a top quality men’s haircut!

Love this salon! It’s very inclusive and the staff is super friendly and i felt super comfortable and welcomed! I always recommend all my friends to go to Erik he’s amazing m.

I’ve been getting my hair colored by Ali for several years now. She does a great job, always listens, and is really fun to be around 😊

Great Salon. Super service. Ali always does a super job. I really enjoy the product lines they have to offer. Great location. Easy parking.

It took me a while to find my hair home in Boston, but once I found Love And Mercy I never looked back! Since I've found LAM, I've moved to Chicago and even here in the Windy City nobody compares to Marina. I still travel to Boston frequently for work and make appointments with Marina when I'm in town because nobody gets me and my hair like she does!

This was my first time at the salon and I went with Kerrin for a trim. She’s so sweet and understanding of your wants and needs for your hair. My hair has been thinning for awhile and she styled and trimmed my layers perfectly to give more volume. Will definitely be going back again for a cut and color :)

Top notch service at LOVE AND MERCY Salon from the easy to navigate online booking platform, ample availability options to accommodate the work day and prompt confirmation. Kudos to Rosie for the warm welcome upon arrival at the Summer Street location and Amelia for providing a wonderful experience - highly recommend Amelia's expert balayage, foiling and styling tips. I am excited to return to th... More

Top notch service at LOVE AND MERCY Salon from the easy to navigate online booking platform, ample availability options to accommodate the work day and prompt confirmation. Kudos to Rosie for the warm welcome upon arrival at the Summer Street location and Amelia for providing a wonderful experience - highly recommend Amelia's expert balayage, foiling and styling tips. I am excited to return to their sweet spot on Summer Street or their vibey D Street location next round. Less

Erik Vargas is the best hairstylist I have ever had working on me. Most stylists I have had in the past have had a difficult time working with my thick, dark hair, but Erik was willing to take the time and effort needed. He was even able bring my thick, black hair to a gorgeous silver color! Each and every time Erik has worked on my hair I have never been disappointed. I 100% recommend to anyone ... More

Erik Vargas is the best hairstylist I have ever had working on me. Most stylists I have had in the past have had a difficult time working with my thick, dark hair, but Erik was willing to take the time and effort needed. He was even able bring my thick, black hair to a gorgeous silver color! Each and every time Erik has worked on my hair I have never been disappointed. I 100% recommend to anyone looking to get their hair done. Less

Run don't walk to this salon. Entire team is amazing and so incredibly talented. The owner has a huge emphasis on continued training and education with her team which is not only amazing but also reflective in the styling and hair care you get. Can't say more about how great they are. Prices might be a little higher than your hometown salon but the quality and experience make it worth it. Plus yo... More

Run don't walk to this salon. Entire team is amazing and so incredibly talented. The owner has a huge emphasis on continued training and education with her team which is not only amazing but also reflective in the styling and hair care you get. Can't say more about how great they are. Prices might be a little higher than your hometown salon but the quality and experience make it worth it. Plus you're supporting a small business who values her employees! Less

This salon is hands down the best I’ve been to in my 22 years of life! I am a huge fan of coloring my hair, I model and have traveled all over the US for hair services. I never thought I’d find a favorite place until now! My stylist Erik always gets me in quick, within two days of messaging him I’m in the salon chair! My hair appointment is perfectly relaxing! 🫶🏻 I never sweat the possibility... More

This salon is hands down the best I’ve been to in my 22 years of life! I am a huge fan of coloring my hair, I model and have traveled all over the US for hair services. I never thought I’d find a favorite place until now! My stylist Erik always gets me in quick, within two days of messaging him I’m in the salon chair! My hair appointment is perfectly relaxing! 🫶🏻 I never sweat the possibility that I won’t like my new style/color because he always gets it spot on, and I walk out of the salon feeling like a princess every single time! 💇🏼‍♀️😍 Less

Erik is unbelievable! He listened to my hair desires and made them come to life! He is so talented and did an incredible job with my extensions, I feel so lucky to have found him here at L&M!!

I see been seeing Erik for a year now and I have never been disappointed! He always takes his time to get every strand right and once his shampoo head massage cured my hangover. My hair always grows out so nicely too - it’s been six months since my last color and you’d think I just got it done because he always makes the perfect blend of product :) I have brown hair for reference, highly recommen... More

I see been seeing Erik for a year now and I have never been disappointed! He always takes his time to get every strand right and once his shampoo head massage cured my hangover. My hair always grows out so nicely too - it’s been six months since my last color and you’d think I just got it done because he always makes the perfect blend of product :) I have brown hair for reference, highly recommend! Less

I have always had great experiences with love and mercy salon! I have been going there for years and have had the pleasure of being styled by many of their stylists. Both Charlotte and Taylor have so much talent and have helped me leave the salon feeling like my best self! They both also have so much experience with every type and color of hair. I cannot recommend this salon and these stylists e... More

I have always had great experiences with love and mercy salon! I have been going there for years and have had the pleasure of being styled by many of their stylists. Both Charlotte and Taylor have so much talent and have helped me leave the salon feeling like my best self! They both also have so much experience with every type and color of hair. I cannot recommend this salon and these stylists enough! Also an added bonus is that the salon itself is so pretty and has a great welcoming aesthetic. Less

Tess is an excellent stylist and communicator. Absolutely love how my hair turned out! She really took the time to listen to my desired outcome and executed perfectly. Salon is very clean & comfortable. Couldn’t think of going anywhere else!

Love it! Taylor is my girl for cut and color. I had a hard time finding someone to do my natural blonde and cut my hair for curls and a blow out. She’s the one! The salon is beautiful and easy to get to too!

Taylor at Love and Mercy is the best! Always friendly and makes great suggestions when I need a new look. I always leave feeling like a queen after she does my hair.

This is the best salon! I spent so much time and money going to different salons throughout Boston but never felt like what I left with was what I wanted. After seeing Taylor at Love and Mercy, she perfected my hair, and I walked out SO happy with the results. I have naturally red hair so finding someone I trust to balayage without taking away my natural red is HUGE. The salon is so bright and be... More

This is the best salon! I spent so much time and money going to different salons throughout Boston but never felt like what I left with was what I wanted. After seeing Taylor at Love and Mercy, she perfected my hair, and I walked out SO happy with the results. I have naturally red hair so finding someone I trust to balayage without taking away my natural red is HUGE. The salon is so bright and beautiful, the products they use make my hair feel great (and they smell incredible), the head massages are killer, just everything is 10/10. I’ve also seen Renee and her attention to detail during my haircut was amazing. I look forward to every visit I have here!! Less

I’ve been going to Love and Mercy to see Taylor for year now and I swear my hair somehow looks better and better every time. She’s a rockstar at what she does and has the best personality which makes all of our appointments feel like you’re hanging out with a friend 😊

Taylor is the best of the best!

Taylor was amazing once again—easy to discuss ideas with—listening and advising. Love 🥰

The BEST place for cut and color. Staff are talented and the vibe of the place is warm and inclusive.

We love love and mercy salon! The environment is so welcoming and clean and all the stylists are friendly. We always go to Mel to get our hair done whether it’s color or a cut and she does a fantastic job every tie. As someone with Asian hair which can be challenging to color I’m very cautious about trying new stylists but I would trust Mel to try anything :) Definitely recommend checking her and... More

We love love and mercy salon! The environment is so welcoming and clean and all the stylists are friendly. We always go to Mel to get our hair done whether it’s color or a cut and she does a fantastic job every tie. As someone with Asian hair which can be challenging to color I’m very cautious about trying new stylists but I would trust Mel to try anything :) Definitely recommend checking her and the team out! Less

I got my blue hair colored with Ali and she always does an amazing job! The space is lovely, and a consistent excellent experience. Highly recommend.

I’ve been trying places around Boston and most recently went to Mel at Love and Mercy. It was a wonderful experience. Mel is gentle and attentive and gave me a really pretty shape that made my hair more manageable and cute. It’s nerve wracking to try new places but this was a really easy experience. You can book online, lots of street parking available when I went for my evening appointment and t... More

I’ve been trying places around Boston and most recently went to Mel at Love and Mercy. It was a wonderful experience. Mel is gentle and attentive and gave me a really pretty shape that made my hair more manageable and cute. It’s nerve wracking to try new places but this was a really easy experience. You can book online, lots of street parking available when I went for my evening appointment and the salon space has a clean, lively and happy vibe. Mel was wonderful for both the cut and the calm experience. I can’t wait to go back. Less

I recently visited Mel at Love and Mercy Salon. She took the time to ask thorough questions to understand exactly what I wanted that day, and lended suggestions with her expertise. She made my experience wonderful from the color, to the cut, and styling. It was exactly what I wanted. The salon itself is a welcoming and comfortable environment as well. Overall, amazing experience with Mel at Love ... More

I recently visited Mel at Love and Mercy Salon. She took the time to ask thorough questions to understand exactly what I wanted that day, and lended suggestions with her expertise. She made my experience wonderful from the color, to the cut, and styling. It was exactly what I wanted. The salon itself is a welcoming and comfortable environment as well. Overall, amazing experience with Mel at Love and Mercy Salon! Less

When I moved to Boston in 2016 I searched and searched for a consistent salon. I found Marina in 2020 and have never looked back! I’d never colored my hair previously and so we started with cuts but now we do a mini balayage 1-2x a year because she makes it look flawlessly natural. I’m always so happy with her work, and feel so relaxed knowing I can expect a perfect experience at every appointmen... More

When I moved to Boston in 2016 I searched and searched for a consistent salon. I found Marina in 2020 and have never looked back! I’d never colored my hair previously and so we started with cuts but now we do a mini balayage 1-2x a year because she makes it look flawlessly natural. I’m always so happy with her work, and feel so relaxed knowing I can expect a perfect experience at every appointment. Not to mention the salon itself has immaculate vibes and values— staff with great energy who seem well taken care of, stylish aesthetic, LGBTQ friendly, great music, the list goes on. Overall highly recommend!!! And Marina books up quick so get on her books early! Less

I absolutely love this salon, the vibe, decor and the stylists! Erik installed 18” bellami hand tied extension weft into my hair. My hair feels soo thick and the quality of the hair is amazing. On top of his lovely personality his skills are top notch. He educated me about the hair and aftercare. I couldn’t be happier! 10/10 would recommend ERIK for extentions and color services.

I flew from LA to Boston to get a the BEST haircut from Erik! LAM is beautiful and colorful with so much natural light. Everyone felt so welcoming and knowledgable about their craft. I'll be coming back for extensions next :)

Mel is always great! We did a gloss and it turned out perfectly. She addressed all of my hair needs and it’s always so nice coming into Love & Mercy!

I travel often from NJ to Boston and discovered Love and Mercy Salon about a year ago and I absolutely love it. Lisa has cut my hair twice now and done an incredible job, the best haircuts I’ve ever had. I now plan my haircuts around when Lisa will be in town and will continue making the trek to Boston for it. All of the staff are super friendly and the salon is very cute and clean. They also rec... More

I travel often from NJ to Boston and discovered Love and Mercy Salon about a year ago and I absolutely love it. Lisa has cut my hair twice now and done an incredible job, the best haircuts I’ve ever had. I now plan my haircuts around when Lisa will be in town and will continue making the trek to Boston for it. All of the staff are super friendly and the salon is very cute and clean. They also recommended me a shampoo for my dry scalp and it has really helped! Less

Great color & cut with Taylor today!!

I can’t believe i didn’t write a review earlier! I’ve been coming to this salon to see Marina for 5+ years. I have long/thick hair but she isn’t phased, and I always leave loving my cut and style. I hadn’t dyed my hair in years to the point that it was entirely natural, but I finally caved and got balayage style highlights this year and I had zero regrets, will always come back here for cut and c... More

I can’t believe i didn’t write a review earlier! I’ve been coming to this salon to see Marina for 5+ years. I have long/thick hair but she isn’t phased, and I always leave loving my cut and style. I hadn’t dyed my hair in years to the point that it was entirely natural, but I finally caved and got balayage style highlights this year and I had zero regrets, will always come back here for cut and color even though I’ve moved neighborhoods 🥰 I’ve also sent my boyfriend here since he has medium length hair and he loved getting a men’s cut with the salon experience. Less

I’ve been seeing Marina for a few years for cut and color and she never disappoints! I leave with exactly what I asked for, and fresh, soft hair! The salon is always immaculate and feels luxe yet welcoming. Highly recommend!!

I had a balayage ombré done by Erik and it looked incredible. He stayed late to help me achieve the look and it grew out soooo flawlessly. The salon is gorgeous, clean, and non pretentious.

Erik did a truly outstanding job taking me from blonde to red. Exceeded my expectations!

I have been going to LOVE AND MERCY for four years now and have been seeing Charlotte since day one of coming. Charlotte is truly a one of a kind professional and the most talented I have experienced. She is a color educator. She specializes in balayages I can confirm. The way she blends together my natural brunette color with a lighter blonde is an art. Anything I ask for is done better th... More

I have been going to LOVE AND MERCY for four years now and have been seeing Charlotte since day one of coming. Charlotte is truly a one of a kind professional and the most talented I have experienced. She is a color educator. She specializes in balayages I can confirm. The way she blends together my natural brunette color with a lighter blonde is an art. Anything I ask for is done better than I could have asked for or explained . She has a way of blending so naturally and effortlessly it comes out better than you imagined . She accommodates to whatever you’re looking to do with your hair and has an image right as you sit down and begin talking to her of how it will transform into that flawless look you’re looking for. Charlotte is my forever stylist here at Love and Mercy. The place is immaculate and has a fun, kind, and relaxing modern vibe. Many many amazing products here to look at and choose from when you first walk in. I can’t help but leave with something that will be worth it to use days after my salon trip. Truly a special salon with special people. I highly recommend booking here! Less

Taylor at Love & Mercy is absolutely magical! She is so talented, kind, and truly listens to your hair inspo. She’s very meticulous and able to create an incredible transformation every single visit.

Shoutout to Amanda!! @shearsorceress absolutely went above and beyond for a full sunset color melt and skilled summer bob. Talked me through the entire process, provided options and went the extra mile layering colors to create the desired look. The cut itself was gorgeous and added much needed volume to my hair! The salon is clean, inviting, fun and filled with people that love what they do. So... More

Shoutout to Amanda!! @shearsorceress absolutely went above and beyond for a full sunset color melt and skilled summer bob. Talked me through the entire process, provided options and went the extra mile layering colors to create the desired look. The cut itself was gorgeous and added much needed volume to my hair! The salon is clean, inviting, fun and filled with people that love what they do. So happy with the entire experience!! Less

Hands down The Best Hair Salon in the USA Patty is genius 🫶🏻 Kerri is an artist I can’t trust anyone but Patty and Kerri

Amanda (@shearsorceress on IG) has been doing my hair for a little over a year now and I could not recommend her enough! Amanda has given me the blonde hair of my dreams all while maintaining the health and integrity of my hair which is no easy feat. I will always recommend Amanda not only for her talent, but most importantly for her ability to create a safe and welcoming space for anyone who si... More

Amanda (@shearsorceress on IG) has been doing my hair for a little over a year now and I could not recommend her enough! Amanda has given me the blonde hair of my dreams all while maintaining the health and integrity of my hair which is no easy feat. I will always recommend Amanda not only for her talent, but most importantly for her ability to create a safe and welcoming space for anyone who sits in her chair. To be talented is one thing, but to be talented and kind is everything! Less

I've been going to love and mercy for many years now and have always had the best experience each time! Not only is the salon lovely, clean, and spacious-the staff is very friendly and easy to work with. I have been seeing Kristen for years and always love my hair. She is always able to capture exactly what I ask for or even more importantly consistently capture exactly what she had done before. ... More

I've been going to love and mercy for many years now and have always had the best experience each time! Not only is the salon lovely, clean, and spacious-the staff is very friendly and easy to work with. I have been seeing Kristen for years and always love my hair. She is always able to capture exactly what I ask for or even more importantly consistently capture exactly what she had done before. Street parking is easy during the week. Never had an issue getting an appointment as long as you book in advance. Less

I made a last minute appointment by messaging the IG account & they set me up with their stylist, Erik. I've fallen victim to getting my hair cut once a year & never making time for myself - that's going to change. Erik was SO nice and welcoming, I loved chatting. He did a perfect layered trim that's easy to take care of. Because of the overall experience, I will definitely be back and hope... More

I made a last minute appointment by messaging the IG account & they set me up with their stylist, Erik. I've fallen victim to getting my hair cut once a year & never making time for myself - that's going to change. Erik was SO nice and welcoming, I loved chatting. He did a perfect layered trim that's easy to take care of. Because of the overall experience, I will definitely be back and hope to get a trim in a couple months with Erik again. -@josigl on IG Less

I’ll start the review by saying that I drive from NY to Boston to get relaxing of my curly hair done!!!! That has to tell you it’s the best I have ever had done and I have been relaxing my hair for many years. I visited the new LAM salon and it’s amazing! I my relaxer done by Patty the owner and as always she is great. Give them a try, you will love the place and the people!!!

This salon goes above and beyond to make their clients feel beautiful and well cared for. I am always so happy with the work my friend and stylist Kerri M. does - but it doesn’t stop there. The space is open and bright, with a fun vibe, and all the staff are warm and helpful. It’s a very inclusive place and everyone is welcome! I highly recommend getting in to see one of their talented staff eith... More

This salon goes above and beyond to make their clients feel beautiful and well cared for. I am always so happy with the work my friend and stylist Kerri M. does - but it doesn’t stop there. The space is open and bright, with a fun vibe, and all the staff are warm and helpful. It’s a very inclusive place and everyone is welcome! I highly recommend getting in to see one of their talented staff either at their main location or their new spot!! Less

I recently visited LAMS Boston for a keratin treatment with Sam and I couldn’t be happier with my results & the overall experience that I had there! The salon itself has a super cute & clean aesthetic, and all of the girls that work there are beyond welcoming & skilled in their talents. Sam is my go to girl for all things hair, she takes her time listening to my hair goals & what I’m hoping to ac... More

I recently visited LAMS Boston for a keratin treatment with Sam and I couldn’t be happier with my results & the overall experience that I had there! The salon itself has a super cute & clean aesthetic, and all of the girls that work there are beyond welcoming & skilled in their talents. Sam is my go to girl for all things hair, she takes her time listening to my hair goals & what I’m hoping to achieve & has always absolutely SLAYED both my color & keratin treatments. I can’t say enough good things about this salon & I can’t wait to see how LAMS Boston blossoms. All the love to you girls!! Less

I recently visited Grace at LAMS by Love and Mercy for a complete hair transformation, and I have nothing but positive things to share. It had been over a year since my last professional haircut and more than a decade since I last had professional coloring. After using henna to dye my hair for the past 2 years, I decided it was time for a serious upgrade. Grace conducted herself professionally, ... More

I recently visited Grace at LAMS by Love and Mercy for a complete hair transformation, and I have nothing but positive things to share. It had been over a year since my last professional haircut and more than a decade since I last had professional coloring. After using henna to dye my hair for the past 2 years, I decided it was time for a serious upgrade. Grace conducted herself professionally, attentively listened to my requests, provided realistic expectations for the achievable outcomes that day, and was an absolute delight to spend time with. She successfully achieved the precise color and dimension I had hoped for, and she gave me a haircut that I wouldn't have thought to request myself, yet I absolutely adore it. She gained a new lifelong client! Less

Sam is the best stylist I have ever had! She is professional, caring, and super friendly. She also does my Mom's hair and my Mom loves her. Sam always makes sure we feel appreciated and taken care of. She is unique and we are happy that she is our stylist! Thank you very much Sam!!

Great haircut from Sam Grady, and a beautiful location and space!

Really bad experience, i tried calling MULTIPLE times over three hours and not once did i get a call back or an answer, it says to text, i texted and it doesn't even work. so i showed up as a walk in and they're booked for the day. no where on the website does it say about walk ins or possibility of being booked. i walk in and ask if the phones even work and the person at the front says "oh well ... More

Really bad experience, i tried calling MULTIPLE times over three hours and not once did i get a call back or an answer, it says to text, i texted and it doesn't even work. so i showed up as a walk in and they're booked for the day. no where on the website does it say about walk ins or possibility of being booked. i walk in and ask if the phones even work and the person at the front says "oh well we're not always at the desk" girl......... awful experience and seems like they just don't gaf!!!! Less

Seriously do yourself a favor and book with Erik! I'm fearful in revealing this I may have to battle out for availability but better to share the fortune. Trust he has a gift for blending, intricate technique, patience, etc. I was that person who would rather travel across the country to remain with the familiar. Now I'm a true believer that I can trust someone with my valuable asset, my hair. ... More

Seriously do yourself a favor and book with Erik! I'm fearful in revealing this I may have to battle out for availability but better to share the fortune. Trust he has a gift for blending, intricate technique, patience, etc. I was that person who would rather travel across the country to remain with the familiar. Now I'm a true believer that I can trust someone with my valuable asset, my hair. Erik listened to my needs, and while I could of come with a vision board of what I was looking for instead left it at his discretion. I could not be more pleased and thrilled with the results. He took such great care of me, beyond my expectations, plus was as sweet as could be! What's not to love of this talented genius! Hours later can't stop staring at my hair. Thank you Erik! Totally forgot.... service is top notch. A team effort approach, the salon went above and beyond to assist in any way possible. My deepest gratitude to y'all! A treat from start to finish Less

My hair stylist Eric was so kind and made sure my experience was relaxing. I loved my balayage!

I loved my experience here. I saw Sam and she was fantastic, super nice and welcoming and made sure I left with exactly what I wanted. I look forward to getting my next hair cut with her. Would definitely recommend.

This is the perfect place to get a blowout. I love the layout. The staff are welcoming and friendly.

Erik is amazing! I came in with a badly blended haircut from another salon, and he quickly diagnosed the issue, talked me through my options, consistently checked in with me to make sure the length was ok, and gave me a fantastic cut!! I keep getting compliments. Can’t recommend him enough.

I visited the salon for the first time yesterday and was so impressed! The vibe was very upbeat and the decor was beautiful. I’m always hesitant to try new stylists but Lucy did an amazing job! She recommended the perfect color and cut. I couldn’t be happier and will definitely be coming back!

I hired LAM salon for my Boston wedding in Sept 2022; they were recommended to us by our venue. Taylor & Tess were wonderful to work with day-of and Rosie was a very helpful resource throughout the planning process. Their in salon trial process is super helpful to figure out what style you want for the big day. They did numerous up dos for 7 of us and made the morning super fun. I would recommend... More

I hired LAM salon for my Boston wedding in Sept 2022; they were recommended to us by our venue. Taylor & Tess were wonderful to work with day-of and Rosie was a very helpful resource throughout the planning process. Their in salon trial process is super helpful to figure out what style you want for the big day. They did numerous up dos for 7 of us and made the morning super fun. I would recommended the salon to any Boston area bride. Thank you for being a great part of my special day! Less

I moved to Boston a little over a month ago and have been to four hair stylist . It seemed like no one here knew how to do a decent blowout ( especially for a Latina costumer ) Lucy is now my forever stylist while I’m in Massachusetts. She was so kind . Listened to all of my concerns. It was a great experience , literally even her just washing my hair felt like she cared . I left with a new hair ... More

I moved to Boston a little over a month ago and have been to four hair stylist . It seemed like no one here knew how to do a decent blowout ( especially for a Latina costumer ) Lucy is now my forever stylist while I’m in Massachusetts. She was so kind . Listened to all of my concerns. It was a great experience , literally even her just washing my hair felt like she cared . I left with a new hair cut and a beautiful blow out . Thanks Lucy !!!! The salon is also super cute , seems like they have product for days you can shop around for and everyone is super sweet. Less

Have gotten a cut + a blowout by Mel - she is great! The salon itself is also awesome!

I recently saw Lucy at Love and Mercy Salon. Lucy was super talented with my balayage and gave me just what I was looking for - not too much and not too little. I really enjoyed her company too. The salon was beautiful, clean and inclusive and I can’t wait to go back!

I LOVE IT HERE. I have been getting my hair colored here for a few years now. I’ve had three different stylists, and each one has made my experience amazing. I should say the only reason for changing stylists, is due to someone moving or changing schedules that didn’t go inline with my lifestyle. So the fact that I can change stylists and love each one says a lot about the training and preparatio... More

I LOVE IT HERE. I have been getting my hair colored here for a few years now. I’ve had three different stylists, and each one has made my experience amazing. I should say the only reason for changing stylists, is due to someone moving or changing schedules that didn’t go inline with my lifestyle. So the fact that I can change stylists and love each one says a lot about the training and preparation the salon invests in each one. The LAM team is amazing. And the products they use are fabulous. I can’t recommend this salon enough. Less

This was by far the best salon experience I have ever had. Nina was incredible. She was kind, genuine, and very talented. Her personality just added to the experience, and the outcome was everything I needed and asked for. I am so thankful I found Love and Mercy Salon!

I cannot say enough about how amazing this salon is. I simply do not trust anyone else with my hair other than Charlotte. The environment is infectious and beautiful. I look forward to my appointment months ahead. Its like a therapy session with a best friend who wants to listen but also wants you to look gorgeous. I dont even have to tell Charlotte what I want done, she just knows! I cant recomm... More

I cannot say enough about how amazing this salon is. I simply do not trust anyone else with my hair other than Charlotte. The environment is infectious and beautiful. I look forward to my appointment months ahead. Its like a therapy session with a best friend who wants to listen but also wants you to look gorgeous. I dont even have to tell Charlotte what I want done, she just knows! I cant recommend Love and Mercy enough!! Less

Love and Mercy is the best place to be to spend your hair appointments!! I’ve been going to LAM since they opened and have always had such an amazing experience. Patty colors my hair and it’s always the most flawless blend. I get my highlights done every 8 months cus I’m v low maintenance and it always grows out so soft - best part! Sean cuts my hair and I’ve followed him from a few different sal... More

Love and Mercy is the best place to be to spend your hair appointments!! I’ve been going to LAM since they opened and have always had such an amazing experience. Patty colors my hair and it’s always the most flawless blend. I get my highlights done every 8 months cus I’m v low maintenance and it always grows out so soft - best part! Sean cuts my hair and I’ve followed him from a few different salons! He’s worth itttt!!! My cuts are always on POINT and again, grow out perfectly. Everyone who works there is so nice and welcoming. I always feel welcomed! Which I can’t say about every salon I’ve been to in Boston -_- and not to mention it’s the best decorated space I’ve ever laid eyes on! Haha worth it all! Less

My friend recommended this salon and it was amazing! Mel fixed up my overgrown highlights and I've gotten SO many compliments she is so great! And Renee gave me a much-needed haircut, which again I get SO many compliments on! (like even my home hairdresser complimented my hair lol) Can't recommend them enough!

I visited the salon for the first time in September and absolutely loved the whole experience. It was actually my first time in a US salon having moved from the UK and I was made to feel so welcome. The salon had such a cool vibe. Lucy was my stylist, she was very friendly and talented. She made me feel so beautiful and even took photos for social media. My husband has also visited since and was ... More

I visited the salon for the first time in September and absolutely loved the whole experience. It was actually my first time in a US salon having moved from the UK and I was made to feel so welcome. The salon had such a cool vibe. Lucy was my stylist, she was very friendly and talented. She made me feel so beautiful and even took photos for social media. My husband has also visited since and was really happy with his cut and the experience too. Less

Love and Mercy is the best salon I’ve been to in Boston! I got my hair done with Mel and she was FABULOUS!! She gave me stunning curtain bangs and a great blowout. Everyone in the salon is nice and welcoming and the vibes are modern and chic! As a plus they use the BEST sustainable products. I switched my shampoo and and conditioner to the lines they carry and my hair has been the most soft and f... More

Love and Mercy is the best salon I’ve been to in Boston! I got my hair done with Mel and she was FABULOUS!! She gave me stunning curtain bangs and a great blowout. Everyone in the salon is nice and welcoming and the vibes are modern and chic! As a plus they use the BEST sustainable products. I switched my shampoo and and conditioner to the lines they carry and my hair has been the most soft and full it has ever been. 10/10 stars. Less

Great color experience, great people, beautiful salon.

They cut my hair 4 inches shorter than asked for and when I complained they told me it's my fault for not styling it right, meanwhile it was one of their employees who had done the styling

Let me start by saying I am VERY picky when it comes to my hair color and the techniques my colorist uses. I recently moved to the Boston area and was so nervous about seeing someone new. Today, Taylor did my color and she totally aced it. I asked for a “lived in” blonde because I don’t have time to come every 8 weeks for highlights and I am so so happy with the result. She is very talented with ... More

Let me start by saying I am VERY picky when it comes to my hair color and the techniques my colorist uses. I recently moved to the Boston area and was so nervous about seeing someone new. Today, Taylor did my color and she totally aced it. I asked for a “lived in” blonde because I don’t have time to come every 8 weeks for highlights and I am so so happy with the result. She is very talented with her techniques and took her time with me. I was NOT expecting to be so happy with the first person doing my hair here but I am thrilled/relieved! I highly recommend Taylor! Less

I've been getting my hair cut by Renee for a couple of years. She is the best! She listens to my concerns and asks a ton of questions before cutting my thick hair.

I was at Westin Boston last week to attend a two day conference. My hair needed blow dry. I had no appointment but thought to give it a try. I walked to this salon and asked if anyone is available for blow dry. Lucy, kindly accepted to take me and she did a wonderful job for my hair. I recommend Lucy. Thank you, Azadeh

The best experience I’ve had at a salon in a long time! Taylor is amazing!!! Especially if you’re blonde/looking to go blonde. I can’t say enough good things. Everybody at the salon was fantastic. From first sitting in Taylor’s chair she was professional, skilled, kind, and passionate. She explained every step of the way and even helped me out with aftercare at home and in terms of returning to t... More

The best experience I’ve had at a salon in a long time! Taylor is amazing!!! Especially if you’re blonde/looking to go blonde. I can’t say enough good things. Everybody at the salon was fantastic. From first sitting in Taylor’s chair she was professional, skilled, kind, and passionate. She explained every step of the way and even helped me out with aftercare at home and in terms of returning to the salon eventually. She also gave me an amazing cut, and shaped my bangs that are growing out to blend with the rest of my hair. I have never felt so happy with my hair. The color is stunning and will grow out very nicely with my hair making it low maintenance. Highly recommend this salon!! And Taylor!!! Less

Truly remarkable how on every single count this place failed. 1) they rescheduled me, 2) when I got there told me my roots are too long and that they couldn’t perform the service (even though I confirmed 3 times via email that it could be done and sent photos— and was reassured that I it was absolutely do-able). 3) the staff was rude and unaccommodating. I have multiple friends who use this salon... More

Truly remarkable how on every single count this place failed. 1) they rescheduled me, 2) when I got there told me my roots are too long and that they couldn’t perform the service (even though I confirmed 3 times via email that it could be done and sent photos— and was reassured that I it was absolutely do-able). 3) the staff was rude and unaccommodating. I have multiple friends who use this salon- it was my first time today and was excited to try it. And there is no way any of them will go back to this embarrassment of an establishment after I tell them how I was treated. Watch out: untrained stylists and unfriendly vibe and you’ll get a whole lot of run around with zero follow through. Less

Love love love this salon! Everyone is super friendly and the salon is beautiful, filled with natural light and playful plants. I just met, and had my first cut with, Renee. This girl is a total gem! She's super friendly and very knowledgeable. We chatted at length about what style would not only suit me but make sense for me (I'm all about low maintenance hair). She really took the time to make ... More

Love love love this salon! Everyone is super friendly and the salon is beautiful, filled with natural light and playful plants. I just met, and had my first cut with, Renee. This girl is a total gem! She's super friendly and very knowledgeable. We chatted at length about what style would not only suit me but make sense for me (I'm all about low maintenance hair). She really took the time to make my hair look the best that it could and I'm super happy with the results. I cant recommend this salon, or Renee, enough! Less

Patty colors my hair. She truely is a color wiz. She takes the time to listen and use the best products for you. She has a true passion and vision. I get my haircut by Kara, she is truely amazing at what she does. The cuts are beautiful and grow out so well. My teen daughter has been seeing Kerri and she is so happy with her work. Her hair is beautiful! This is a salon of professionals that truel... More

Patty colors my hair. She truely is a color wiz. She takes the time to listen and use the best products for you. She has a true passion and vision. I get my haircut by Kara, she is truely amazing at what she does. The cuts are beautiful and grow out so well. My teen daughter has been seeing Kerri and she is so happy with her work. Her hair is beautiful! This is a salon of professionals that truely care for their craft and go above and beyond. Always clean and friendly and worth it. We wont go anywhere else. We love LAM salon. Less

Thank you Charlotte for the best experience ever :) Highly recommend her and this salon :))

This salon is gorgeous! So much attention and thought has been placed into making the entire operation as sustainable and eco-friendly as possible. The space is modern and open with natural light and beautiful plants all around the space. I see Patty for my color and Kara for my hair shaping. My hair has become more delicate over the years and they are both very attentive to balancing what I wan... More

This salon is gorgeous! So much attention and thought has been placed into making the entire operation as sustainable and eco-friendly as possible. The space is modern and open with natural light and beautiful plants all around the space. I see Patty for my color and Kara for my hair shaping. My hair has become more delicate over the years and they are both very attentive to balancing what I want versus what my hair needs, while still giving me a great outcome. Hands down the best salon hair products I have ever used for my hair (and I’ve tried a lot of great products). The Davines line of products that Patty has recommended for me don’t weigh down my hair, but provide plenty of nourishment. They also all smell amazing and I find that I am washing my hair far less than I used to because my style lasts longer. Can’t say enough positive things about LAM! Less

Where do I begin?! This place is amazing. Such a welcoming, fun, relaxing vibe. Got my hair cut by Marina and she spent like 15 minutes with me before doing anything just listening to what my hair goals were, my hair history, etc. Every single thing she did, she explained what she was doing and why she was doing it which I found super helpful! Marina and the staff at Love & Mercy make sure you fe... More

Where do I begin?! This place is amazing. Such a welcoming, fun, relaxing vibe. Got my hair cut by Marina and she spent like 15 minutes with me before doing anything just listening to what my hair goals were, my hair history, etc. Every single thing she did, she explained what she was doing and why she was doing it which I found super helpful! Marina and the staff at Love & Mercy make sure you feel super comfortable, relaxed, and enjoy your experience at the salon. 10/10 would recommend! Less

Patty is an amazing. She brought me back to the icy blonde of my dreams.

I received great service at love and mercy! I had a balayage and cut with Marina, and she did a great job. It was my first color since before covid, and she was totally up to the job. It’s also just the most beautiful salon I’ve ever been to.

Love this salon! It's beautiful and clean and in a great location in the city. Highly recommend Charlotte for my fellow blondes. I've seen her twice and both times she has listened to what I wanted and delivered a better result than I could have hoped for!

Love this place

The BEST salon!! A little pricey, but well worth it!

I’ve recently been going to Love & Mercy and it’s been such an awesome experience. They’ve literally thought of everything — phone chargers, you can tip on a card, they’ll pay for your meter while you’re sitting in the chair. After floating around to a bunch of stylists over the last year or so, I would 10/10 recommend them!

Kara is worth her weight in GOLD!! Her talent with a pair of scissors is extraordinary!! My hair was horrible when I first sat at her chair. Now I left the salon and actually was looking at myself in the window while I was walking to my car and said .....You look marvelous!!! Ty Kara

This is an excellent, woman-owned & operated salon. Patty Martin is an outstanding, hard working, conscientious small-business owner, who is wildly talented and has incredible vision. Her salon is beautiful, inclusive, accessible, and has many green initiatives. She is truly one of the most hard-working women I know. She has been doing my hair for a very, very long time, and her commitment to edu... More

This is an excellent, woman-owned & operated salon. Patty Martin is an outstanding, hard working, conscientious small-business owner, who is wildly talented and has incredible vision. Her salon is beautiful, inclusive, accessible, and has many green initiatives. She is truly one of the most hard-working women I know. She has been doing my hair for a very, very long time, and her commitment to education for herself and her team shows - she continues to amaze and elevate her craft, year after year. Her team is equally hardworking and being in there is like watching artists at work - every one of them is extremely talented. I have not seen a small business hustle like this one did during the pandemic. The environment is safe, has been renovated to protect both client and stylist, and the policies are helpful and protective. Patty is extremely conscientious of her clientele - working to make each client's experience both stellar and highly personalized. The other stylists are also incredibly talented and have cult followings because they reflect this same ethic. It's amazing to see how the master stylists empower and support the young women apprentices, and then watch as the apprentices move to the floor and start to develop their own clientele. And a huge shout out to the amazing Rosie at the front of the house, who is helpful, patient, kind, and cool, all at once. I was in the salon this morning, and left feeling so valued as a client and with such a deep appreciation for how the the team interacted with one another and me that I came home to write this. I hope this helps anyone out there looking for a new hair home. There are so many reasons to support this business and you will look amazing while you do. Cheers to Patty and the entire L&M team! Less

This was my first time at Love and Mercy and gee it was great! The customer service was amazing from when I walked in all the way until I was finished with my appointment. I was assigned to Marina and she was awesome!! I love how she took her time with coloring my hair and absolutely love how she kept conversation with me throughout the process and ensuring if I was comfortable, etc. I will defi... More

This was my first time at Love and Mercy and gee it was great! The customer service was amazing from when I walked in all the way until I was finished with my appointment. I was assigned to Marina and she was awesome!! I love how she took her time with coloring my hair and absolutely love how she kept conversation with me throughout the process and ensuring if I was comfortable, etc. I will definitely be going back again. Less

Love + Mercy is a wonderful place - high quality hair services, great customer service, excellent Covid safety measures, and a salon that has the courage to stand by their values of inclusion and diversity. Couldn’t find a better place if you tried.

Love this place!! Great staff, such a great atmosphere and they always do an exceptional job.

Love Marina!!! My color is gorgeous and never disappoints. It’s been a while since my hair has been this healthy and growing in the right direction.

My wife had an appointment scheduled last week. Earlier in the day her eyes were dilated and we called to check in on how to handle this since she couldn't see well. We were clearly told they were happy we called as her stylist was not feeling well and wanted to go home. We offered to come in and they said no don't it's better for everyone, giving every impression we were doing the stylist and... More

My wife had an appointment scheduled last week. Earlier in the day her eyes were dilated and we called to check in on how to handle this since she couldn't see well. We were clearly told they were happy we called as her stylist was not feeling well and wanted to go home. We offered to come in and they said no don't it's better for everyone, giving every impression we were doing the stylist and ourselves a favor. They said to email them and they would find some new dates for us. We reached out a couple times to set a new appointment and finally heard back 5 days later. We were told they couldn't provide the level of service we were looking for and they wouldn't schedule. This was very surprising to us as we'd been happy with their work throughout. Their explanation doesn't make sense. Either they have stylists on the floor that are sick or they are not being truthful with their clients about any concerns they may have. Less

All I can say is when I Leave Boston - I will fly back to have Patti color my hair and Melinda cut it. I have never been able to relax having my hair color done as it always has varied, even when going to same person, UNTIL PATTI, SHE IS METICULOUS AND KNOWS HER CRAFT, LOVE AND MERCY all the way!!

A great group of talented stylists. The services they provide can be pricey, but it is absolutely worth every penny. They are located in a part of Boston that is slowly improving. The hotel next door has a nice resteraunt so you could easily make a day of getting your hair done.

My hair has never looked better and felt healthier! Patty gave me a true consultation about what I needed. Ever been to a hairstylist who just nods and “yesses” you to death? You won’t find that here. Patty truly cares about making her clients feel listened to so that you can have a great hair experience. Over a few months, she transformed my box dyed, dried out hair into healthy blonde goddess h... More

My hair has never looked better and felt healthier! Patty gave me a true consultation about what I needed. Ever been to a hairstylist who just nods and “yesses” you to death? You won’t find that here. Patty truly cares about making her clients feel listened to so that you can have a great hair experience. Over a few months, she transformed my box dyed, dried out hair into healthy blonde goddess hair. This is the longest I’ve ever been able to grow it! Kerri gave me a great haircut as well to help it grow out for my wedding. I’ve been so happy that I recommended my fiancé come here. He raves about Chloe, who helped him feel confident as his hair starts to thin. Their hair products also smell really nice and feel lightweight when used. Hands down the best decision I’ve made for self care. Less

I have been going to love and mercy for nearly 2 years and every experience has been great! They are very professional and everyone who works there is super friendly and helpful. It's such a delight to visit every month or so! The prices are high, but they do good work so I'm ok paying for it!

Awesome experience. Loved the professionalism and laughs. I always go to my hair appointment with a book and headphones to watch a movie/listen to music. Didn’t do either because Chloe was just awesome. Great chats with a little quiet time. Love this place and space. My hair looks epic, feeling like myself and the hair products....also awesome. #notanadjustlove

I am so grateful to Kara for being so kind and understanding with my fears and insecurities. She is far and away the best stylist I’ve ever been too. The haircuts I have gotten from her have always been amazing. I am not great at explaining what I’m looking for, and I’m even worse at knowing what will look good on me. She listens, gives advice and, spends a lot of time perfecting her cuts. I am s... More

I am so grateful to Kara for being so kind and understanding with my fears and insecurities. She is far and away the best stylist I’ve ever been too. The haircuts I have gotten from her have always been amazing. I am not great at explaining what I’m looking for, and I’m even worse at knowing what will look good on me. She listens, gives advice and, spends a lot of time perfecting her cuts. I am so glad to have found her and this amazing salon. Less

I've been getting my hair cut by Melinda at Love and Mercy for a long time. Every time I go, I get compliments. The place is wonderful with huge windows, and filled with nice people and natural light.

Proud to go to a female owned salon in Boston! Woman warriors all around- Kim has done my hair for years and I will not go anyone else. She did my hair for my wedding and I couldn't have been happier!

I have been looking for a stylist for years now and I finally found the one that is perfect for me.❤ Kerri did an amazing job and she worked with my hair texture. She wasnt pushing salon products and simply asked about my hair routine and went from there. I would've paid for the shampooing alone and been satified! Great place and great staff!

Horrible customer service. Got rave reviews about a stylist Kerri. Called and had to fill out a form and provide photos before I could even make an appointment. Followed up 3 times and they would not make an appointment. Hmmmm was there something wrong with the photos of me that I provided? Stay away!

Great staff and service

Love this place! The whole experience is extremely wonderful and professional from start to finish. They are constantly checking in with you to be sure you are getting everything you want and need, and never make you feel rushed. Carrie is really lovely.

Great ambience and overall atmosphere. Melinda was an amazing colorist. She was able to give me exactly what I was looking for after about talking for 5 min. I look forward to what she can do with a haircut next!

Knowledgeable and friendly staff!!!

I don’t get my hair done very often, but this place is AMAZING. Clean, professional but warm, beautiful, and the results are perfect! Highly recommend without reservations.

Kimberly was amazing!!! Do yourself a favor and go see her ASAP!

Where to start? Receptionist soooo accommodating over the phone, super friendly & complimentary. Felt totally at home the minute I walked in. Kara is the absolute best - she takes her time, really listens, friendly without feeling the need to fill every second with chatter. Felt so relaxed. Kara Remembered me right away from her previous salon . Patty the owner was friendly & engaging-as well as ... More

Where to start? Receptionist soooo accommodating over the phone, super friendly & complimentary. Felt totally at home the minute I walked in. Kara is the absolute best - she takes her time, really listens, friendly without feeling the need to fill every second with chatter. Felt so relaxed. Kara Remembered me right away from her previous salon . Patty the owner was friendly & engaging-as well as the other clients in the salon. Not intimidating at all- loved the vibe, loved the music. As a 50 yr. old client I felt right at home with the 20 something’s. They all made me feel like a million bucks -and my haircut is perfection. I’m going to make an appointment for color with patty as well. I’ve never looked forward to going back to a salon as much as Love and Mercy. Immaculately clean, decor gorgeous, easy parking . Ok enough gushing - JUST GO!!! ❤️❤️❤️❤️❤️❤️ Less

Melinda did a terrific job. A wonderful and friendly environment too.

The single best salon experience in my life. The people at love and mercy are going to listen to you and me honest with you about what you can and can't do. Patty (owner/stylist) did my color and Kimberly (stylist) did my cut. Patty is incredibly nice, brilliant, understanding, and painstakingly meticulous. For someone who obsesses about the details like me, Patty is a god sent. She and her appre... More

The single best salon experience in my life. The people at love and mercy are going to listen to you and me honest with you about what you can and can't do. Patty (owner/stylist) did my color and Kimberly (stylist) did my cut. Patty is incredibly nice, brilliant, understanding, and painstakingly meticulous. For someone who obsesses about the details like me, Patty is a god sent. She and her apprentices are like a well oiled machine. Trust me, you just sit there relaxed while these ladies work magic on your head. Kimberly gave me the most flattering cut I've ever gotten by a long shot. She just has an eye for what's going to work and whats not for your face. She was so fun and nice and cool. You just want to be friends with everyone in the salon. The atmosphere is wonderful. Everything is spotless and bright and airy. The appointment was on the pricier side, but when you compare the amount of work that goes into your hair while you're there versus any other salon, you're getting an incredible deal. Not to mention they really focused on my hair being able to grow out well. I won't have another major appointment for 6 months. Seriously, you're going to walk out of there looking and feeling like a rockstar. That guarantee is easily worth the investment. Less

Patty is amazing at what she does!! I recommend Love and Mercy Salon to everyone who asks me about a great place to go get a hair cut or color done. They are all very professional and the location is very convenient!

Awesome space/atmosphere, amazingly personable staff and the best damn colorist in Boston (Patty-also the owner). And the best master stylist- Kara! Seriously guys this place is amazing! Just go!

Amazing space with amazing staff!

Top notch salon. Great atmosphere with great people. You will not be disappointed with the results. Dana is a super talented barber. I would recommend her to anyone looking for a quality cut. 5 star experience hands down

So much talented in one salon! Patty Martin the owner of this beautiful salon is a color master and has really put together a dream team in Love and Mercy. I’ve seen kara and Kristin for haircuts and both are amazing. Can’t recommend enough!