My (very old) Vokera boiler was starting to choke a bit so booked in a service as one was overdue by a month. Pat came to have a look in the first ins...
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My (very old) Vokera boiler was starting to choke a bit so booked in a service as one was overdue by a month. Pat came to have a look in the first instance and pronounced the pump dead as well as a couple of seals, to the point that it wouldn’t have made financial sense to repair as would be getting close to £1000 inc labour just for that. James then stopped by for a survey a few days later, bear in mind it’s mid January so I was well aware how busy they are, that in itself was excellent service because I was pretty much without hot water or heat. James advised on a new boiler and recommended the Alpha E TEC 28NX. I could tell from talking to him that he knew precisely what he was talking about and that I wasn’t being led up the garden path. After agreeing to that, Stephen was here within the week to remove the Vokera and install the Alpha, tidying up the very shoddy pipework (mostly plastic which is a no no for boilers) and he was finished by mid afternoon having arrived at 9am, efficiently and with little disruption to my day.
All isafe staff who I encountered were friendly, knowledgeable and trustworthy, would be the first people I’d recommend should anyone ever ask.
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5
Jan 18, 2025
Great service,will use again in the future. James was friendly and professional. Gary would Installed our radiators and flushed our boiler. There was ...
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Great service,will use again in the future. James was friendly and professional. Gary would Installed our radiators and flushed our boiler. There was no mess left and took away old radiators. It's good to know a company you can trust.
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5
Jan 16, 2025
I safe were fantastic from start to finish would definitely recommend them
5
Jan 07, 2025
Great service from start to finish! Boiler went into fault during the night no hot water or heating with 2 babies not ideal. Within 30mins of contacti...
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Great service from start to finish! Boiler went into fault during the night no hot water or heating with 2 babies not ideal. Within 30mins of contacting ISafe Gas they had an engineer out within an hour. Pat was great and had the issue resolved promptly, Pat was very knowledgeable and a great asset to your team 😀.
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5
Jan 07, 2025
Great company, highly recommend! I got in touch with regards to an issue with our existing boiler, they reacted super quickly and were honest and reli...
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Great company, highly recommend! I got in touch with regards to an issue with our existing boiler, they reacted super quickly and were honest and reliable. Special thanks to Matthew, who kept us well informed and our gas engineer Pat, who spared no effort in fixing our boiler. Well worth the 5 star rating!
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5
Dec 18, 2024
Everything from original site visit to installation was very thorough and professional, a good job well done.
5
Dec 18, 2024
James came out straight away for a survey and quote. ISafe were considerably cheaper than any other quote and got us from survey to new boiler and hea...
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James came out straight away for a survey and quote. ISafe were considerably cheaper than any other quote and got us from survey to new boiler and heating in only a few days (much needed when the old boiler was gubbed and it was - 3°c). Install guy was fab too working over and above to get it all done in a day. 10/10 would recommend
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5
Dec 17, 2024
We had a fantastic experience with iSafe when replacing our old boiler. James conducted a very thorough survey and offered a highly competitive price....
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We had a fantastic experience with iSafe when replacing our old boiler. James conducted a very thorough survey and offered a highly competitive price. The installation team did an excellent job and left everything clean and tidy. I would highly recommend their services!
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