Today I purchased a 2025 MDX with Richard Morales. This was my second time working with Richard Morales. His knowledge, professionalism and courteousness made the second time just as pleasant as the first. A+ service, 10's across the board. Less

I recently had the pleasure with working with Montá and the service was exceptional !! He made this entire process smooth and made this stressful situation more manageable. Super upfront and was very honest with us from the beginning which is something that is valued !! He was also very knowledgeable and answered all of our concerns with our best interest at heart. If you’re looking to purchase a car at Springfield Acura definitely ask for Montá!!! Thank you !! Less

I've been visiting Springfield Acura for many years, and Richard Passananti has always been a fantastic salesman with a great personality. I often enjoyed engaging conversations with him. I'm excited to share that I've just purchased my second MDX from Springfield Acura! Less

I have nothing but great things to say about the dealership. I worked with Richard Morales who was very patient and I never felt any pressure to make a decision. He helped me find exactly what I was looking for and took the time to explain everything in detail. Richard went out of his way to make buying my car a convenient, stress free experience. I also found the business manager, Manny Lazo, to be extremely helpful with the financing and warranties. Bill Ronnow, the general manager, was also a great resource. I was a little intimidated about purchasing a car, but it was great working with everyone at this dealership and I highly recommend them. Less

Thank you Richard Morales for the great car buying experience, I have being looking for this particular MDX for months and Rich was able to go over all the options with me and even set up my Acura link app, love the car love the dealership I highly recommend him Less

Hands down best experience. Carlos was amazing and worked so quickly to get me the car of my dreams! He even stayed to make sure we got the car on the same day! Treated with respect and the upmost care! Thank you Less

Experience was amazing, Richard Morales was easy to work with, very helpful and patient throughout the whole process I would really recommend him to anyone who wants a seamless experience. Less

I highly recommend this dealership. They were straight forward and honest. No hidden fees and they offered me the most for my trade in than any other dealership. Will Rosa was my Salesman. I would ask for him if you are interested in buying a car at Springfield Acura. He was super knowledgeable and honest and upfront. Best Sales experience I've had. He answered any questions I had. Thanks to the Springfield Acura family! Less

I have been doing business with Springfield Acura since 2019. The BEST customer service hands down. From the moment you walk in, to the moment you walk out with your brand new car. I just did a recent lease return and worked with Will Rosa whom I had the pleasure working with for the past 3 years. He really cares about his customers. I truly appreciate him, because I know he has the best interest for me based on all the information he gathers when I am looking for a new car. He is professional, knowledgeable and so easy to work with. And it doesn't end with him! Whenever I have to bring my car in for an oil change/service etc. it's top notch service. I appreciate their lobby too while waiting. Makes it the most pleasurable and I just bring my laptop to work on things while waiting. Truly the best choice I have made making this dealership as my home for all my cars. Thanks Springfield Acura! Less

Thank you Richard Passananti and Samantha Hunter for an incredible experience with purchasing my 2025 TLX. I have purchased 3 cars for Richard and the whole sales team is a breeze to work with. Gave me the BEST deal that I couldnt pass up. I will always reccomend my friends and family to purchase and service their cars here. Thank you again Springfield Acura! Less

Highly recommend Springfield Acura. Richard Morales, Michael Jacobsen, Samantha Hunter and Manny were all amazing to work with. Very pleasant experience and gave me a great deal on my car!!! Less

Amazing experience getting my brand new ZDX. Wil made the buying process quick and easy. Had a bit of an issue with the vehicle, but Wil was on top of it. Thank you for making the car buying experience quick and painless. Less

A great place to buy a car. Yesterday I went in to ask about the conditions and the wonderful girl at the reception in three seconds organized a person for me who helped me. This is Richard, a man with a capital letter, I will tell you. The man knows his business, knows how to find what the client needs. I was very satisfied, came to ask and drove away in a new car, unexpectedly and very pleasantly. Thank you Mr. Richard and your entire team. Less

I worked with Samantha & Carlos Lasso at Springfield Acura. I was able to get what I was looking for and made a deal in about 30 min. 5 Star all the way. Go Birds! Less

Thank you Richard Morales for the Great service, I looked at alot of cars and i will be completing my purchase here at Springfield Acura very soon i just wanted to write this review ahead of time cause i was truly impressed by the service and knowdledge of this guy! Im impressed, i’ve worked with many dealerships in the past but this one was the greatest. I’ll be back to get my car soon, cant wait!!!Ps. I mostly speak spanish and he was able to assist me in my language as well! Highly recomend him seriously……thanks Less

I recently visited Springfield Acura with my wife as she was in the market for a new vehicle. I was familiar with the dealership because I had purchased two vehicles from them in the past. I’ve had great experiences when I purchased my cars but this time my expectations were truly exceeded! We worked with Michael Jacobsen and he was an absolute pleasure to work with. Michael was very helpful and knowledgeable. It is very safe to say that when we’re in the market for a new vehicle again we will definitely visit Springfield Acura first! Less

Michael was the best. He took the time to listen to what I needed and helped me make the best decision in selecting a vehicle. Most of all, he treated me with kindness and respect. Less

Had a great experience with Michael. He was straightforward and honest with all of my questions as a first time buyer. Super helpful. Would highly recommend him. Less

I recently purchased a new car from Springfield Acura, and had the pleasure of working with Michael Jacobsen. From start to finish, Michael was professional, knowledgeable, and made the entire buying process smooth.He took the time to listen to every single one of my needs and preferences, and helped me find a car that matched them. His expertise and guidance made me feel confident and comfortable with my purchase.I highly recommend Michael to anyone looking for a new car at Springfield. His exceptional customer service and genuine enthusiasm made the experience truly enjoyable.Thanks again, Michael for helping me drive away in my new car! I love it! Less

I've been shopping for an Integra with a 6MT for quite a bit. Until I came here. By the time I reached out to Springfield Acura, I had already received the runaround from a few other places.I first spoke with Anthony Bruce over the phone who gave me a price and trade in value that I could agree with once I explained my situation. I must admit, I went in thinking that I would have to fight for the quote and that they would try to raise the rate.You should have seen the look on my face when Anthony and Osvaldo Bravo basically just checked their notes and gave me the paperwork. It was the price that we discussed over the phone, down to the exact penny. Right away. No haggling. No "but xyz..." No threats to walk. It was so smooth that the only thing that they "pressured" me on was to do a sign and drive rather than wait until the end of Presidents Day weekend.Once I recomposed myself, I was initially hesitant to do a sign and drive as I was simply arrived unprepared to make a full payment and hand over the title to my old car. The duo agreed that a deposit alright and we agreed that I would return with the title, spare keys, and full payment by the end of the weekend.As of writing this. I just got back from upholding my end of that bargain. They more than upheld theirs. Less

I had an Amazon experience working with salesman Michael Jacobsen this weekend. From beginning to end, he demonstrated professionalism, extensive knowledge, and a genuine commitment to helping me find the right car. He made the entire process seamless and stress-free, taking the time to answer all my questions and ensuring I felt confident in my decision. His attentiveness and thoughtful gestures, such as offering refreshments, truly highlighted his exceptional customer service. If you’re looking for an outstanding car-buying experience, I highly recommend this dealership. Thank you for everything! Less

We visited Acura Springfield today to finance our leased car . Monta X. Harris was our sales rep . He was the most amazing sales rep we have ever worked with . He explained everything in full detail and answered all of our questions. Such a patient and kind man he is . If you are looking to buy or lease an Acura, you MUST visit the Springfield location and request Monta as your sales rep ! You will be so glad you did ! Thank you so much Monta. Danny and Theresa Arroyo Less

Purchased my car from Michael Jacobsen two days ago and with the help of Manny. Excellent service by the both of them. Definitely recommend if you’re interested in buying a car. Ask for Michael he is truly amazing ! Less

I recently had some issues with my MDX and needed extensive care and support. I'm happy with my recent experience with the service dept. Victor and Jordan were great. Valerie was also awesome. Josh was also a gentlemen. Service Manager Phil's team operate like a well-oiled machine there in the service department. You can count on them to get it done, provide service, and display integrity. Thanks Acura Springfield Service Dept! Less

Went to Acura Springfield for spur of the moment to see an MDX A SPEC. Richard Morales was amazing and helped me from beginning to end! Very warm, welcoming and super informative! Less

I had a great experience all around; Joshua and Osvaldo were beyond helpful and accommodating even when it seemed like I had no options. Very patient and kind.. Definitely recommend! Less

Bought a 2024 TLX A Spec this weekend and had an amazing experience at this location. The team was very professional and our sales dealer Rich Passananti and his manager were both extremely knowledgeable and kind. The gentleman at the front desk also went above and beyond for our family. I highly recommend this location for purchasing a vehicle. We drove over an hour to this location, but it was 100% worth it! Less

Great dealership with well organized and courteous staff. Our sales person was Richard Morales and he ensured a smooth leasing experience at the dealership. He was very helpful throughout and after the sales process too. Highly recommend! Less

Leased my Acura ZDX from here. This was by far the best experience I had. Richard Morales was the person I spoke with. He was super helpful and went above and beyond for me. Less

Got an amazing deal on Acura zdx. I really want to thank Richard Morales and this team for their commitment. Probably the best acura dealership in the NJ. A must visit! Less

I had an absolutely stellar experience purchasing my new 2025 Acura MDX Type S, and it’s all thanks to Michael Jacobsen! From the moment I walked into the dealership, Michael made me feel like a valued customer. He was incredibly knowledgeable about the vehicle, taking the time to explain every detail, feature, and upgrade, which made me confident I was making the right choice. Michael’s professionalism and patience were unmatched. He wasn’t pushy at all and genuinely listened to my needs and preferences. He worked tirelessly to make the process smooth, answering all my questions and addressing every concern along the way. His friendly demeanor and positive attitude made the whole experience enjoyable, not stressful. I’m thrilled with my MDX Type S and couldn’t be happier with the level of service Michael provided. If you’re in the market for a new car, do yourself a favor and ask for Michael Jacobsen—you won’t regret it! Thank you, Michael, for going above and beyond! Less

I highly recommend Richard Morales at Springfield Acura. He has unbelievable patience (my son asked a lot of questions), and is the consummate professional. His manager Anthony has a great sense of humor and was an added bonus to our purchasing experience. Great place to purchase your next car! Less

I had an excellent experience at Springfield Acura, largely thanks to my salesperson, Richard Passananti. He is incredibly knowledgeable and efficient. The first time I visited, I only intended to browse, but within two hours, I was already walking out as a new Acura owner. On my second visit, I was equally impressed. Richard quickly understood exactly what I was looking for, offering great deals and making the process smooth and straightforward. The entire staff at Springfield Acura effectively supports your car-buying needs without turning it into an all-day affair. Highly recommend! Less

Just purchased my fifth car from Springfield Acura. Great dealership. Richard Morales is the best. He is knowledgeable, patient and no pressure. He made my car buying experience fun, exciting and personal. I would never go anywhere else! Less

We had a great experience at Spring Acura on black Friday, traded in our old mini-van and bought a new car. Sales representative Carlos made this happen, he helped us get a fair value for the trade-in and a good deal for new car, we are very satisfied with overall experience, I highly recommend shopping with Carlos. Less

Rich and Nabil are great, very friendly to work with. Update a week later: The Service manager Phil and Josh at the service desk are great too. They followed up to take care of replacing some break components on my new car they didn’t have in stock a week ago, and made sure I was taken care of. It was a longer wait than expected, but the service was great. Less

We came into the dealership with low expectations, my wife and I didn’t think we could leave with a car. Richard Morales was such a great help, very attention to detail, listen to all of our concerns and answered properly to helped us with making an informative decision. We left with a beautiful 2025 Acura integra with great payments and honestly Sam the manager was a huge factor helper because he worked with us to make sure we didn’t feel pressured or pushed. I would recommend you come check out Springfield Acura on Route 22 you will not regret your experience. Less

I had the best experience leasing my new 2025 Acura RDX at Springfield Acura today . I was currently in a lease on my 2022 Honda Civic and was unsure if I was able to lease a new Acura since I still had a few months remaining. I was fortunate enough to work with Richard Morales. He walked me through the entire process helping me decide on the right vehicle. At the end of the day I drove home with a vehicle I was extremely happy with. Thanks you Richard Morales! Less

I just wanted to say a huge thank you to Michael Jacobsen and the team for helping getting my new car. I really appreciate the excellent customer services and the smooth process from start to finish. He is the real deal! Less

Richard Passananti is the Best in the Business. If you need to lease or buy a car you are definitely in great hands with Richard. Thank you so much Richard for all your help. Looking forward to see you in the future. Less

I drove about two hours to purchase a used car. The salesman named ceaser. What a nice person. He took care everything and helped me every way he could. I recommend this dealer and this guy ceaser. You will not be disappointed. Thank you ceaser. For all your kindness. Less

Had a good experience at Springfield Acura. Went to check out a car I was interested in and was helped by Wil Rosa who was very nice and answered any questions I had. Eventually when I decided to purchase the car he put me in contact with Michael Jacobsen. Michael was great as well, he made the process smooth and made sure I was satisfied with how everything was going. Everyone I dealt with was willing to address any questions or concerns I had from a buyers standpoint. Less

The top level sales Michael Jacobsen he is a nice person and has a very good patience for helping us to do many times trying for insurance applying.I gave him a Five Stars. Less

I had a great experience at Springfield Acura due to an excellent sales associate Richard Passananti who was very knowledgeable and patient. I would recommend him to anyone that’s looking for a car. Ask for Rich when you go to the dealer you won’t be sorry. Less

Michael provided a fantastic experience and an amazing deal on my brand new 2025 Acura MDX lease. Monta & Samy were also an amazing help. Highly recommend Springfield Acura for your vehicle needs! Less

I recently had the pleasure of working with Richard Morales at our local Acura dealership, and I can confidently say that my experience was outstanding. From the moment we walked in, Richard made us feel welcome and valued. His knowledge about the Acura lineup was impressive, and he patiently answered all of our questions, ensuring we understood each vehicle's features and benefits. What truly set Richard apart was his commitment to understanding our needs. He listened carefully to what we were looking for in a vehicle and guided us to options that perfectly matched our preferences and budget. His honesty and transparency throughout the process were refreshing, making us feel at ease during what can often be a stressful experience. Richard’s expertise didn't stop at just finding the right car; he also walked us through the financing options, making sure we understood everything and helping us secure a deal that worked for us. His dedication to customer service was evident every step of the way, and we never felt rushed or pressured. Overall, Richard Morales is a fantastic representative of the Acura dealership. If you're in the market for a new vehicle, I highly recommend seeking him out. His professionalism, knowledge, and genuine care for his clients make the car-buying process enjoyable and rewarding. Thank you, Richard, for all your help! Less

Richard Morales!! You are a fine gentleman! Thank you for your excellent hospitality and customer service. If your in the market for an Acura.Richard is your guy!! Thank you so much for your time and patience. Less

Tried this dealership for the first time, when time came for scheduled maintenance. Positives: - Excellent experience interacting with folks there, from management to rank and file. I did not get everybody's names, so I would like to thank them all as a group. - Nice and clean facilities. - Reasonable prices. - Clear and transparent process. Deltas: - Long wait time, but I should have known better scheduling my appointment for Monday morning. They could have refused to set it up, but went along. So this one is on me. - I had to look for tea in the waiting room (this one is so minor). Ergo this is the place to visit when need arises again. Less

I bought my Pre-Owned Certified car here. The sales person Nick was great. He was extremely friendly, had great knowledge about the cars, and made the process go very smooth. I highly recommend shopping with Nick as he takes the pain out of car dealerships. Less

Thank's to my sale's guy Will for helping me with walking out with the RDX I wanted fitting my price range. I definitely recommend him if you are looking for a Acura very helpful and answers all questions. Less

Went to Springfield Acura to trade in my 2020 Toyota supra. One of my friends recommended me to go see Richard P. Richard and the staff at Acura were super friendly and got me the best value for my trade in. I highly recommended going to check them out if you are looking to trade in or get into a new vehicle. Less

This is my 3rd Acura i have purchased here at Springfield Acura. Once again salesman Richard P. helped me get into the right car i wanted, the process was smooth and easy. Highly recommended and remember to ask for Richard Passananti for excellent service! Less

Thanks to Will at Acura Springfield for helping me with my car note it was a very nice , fast and easy process for me !!!! Thank you to my finance team Manny and Will for making it happen. Highly recommend. Do you wanna take a picture? Less