Johnson City Showroom
5.00
462 reviews
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5
Efficient, friendly and fast. Diagnosed the problem almost immediately. Replaced part that they had with them very quickly.
5
Awesome service experience. Came on time and were friendly and highly knowledgeable. Worked efficiently. Put it all back like brand new. These g... More
Awesome service experience. Came on time and were friendly and highly knowledgeable. Worked efficiently. Put it all back like brand new. These guys are pros. 5 Star all the way. Less
5
Rusty and Brandon came out to handle an issue we were having with our hot tub. They went above and beyond to fix the issue and a couple of other thing... More
Rusty and Brandon came out to handle an issue we were having with our hot tub. They went above and beyond to fix the issue and a couple of other things that we didn’t even know was a problem. They were both very professional and we are happy with the results. Less
5
I recently contacted Isaacs Pools and Spas concerning a problem with spa. Isaacs again exceeded my expectations going forward . The heater pump was ... More
I recently contacted Isaacs Pools and Spas concerning a problem with spa. Isaacs again exceeded my expectations going forward . The heater pump was no longer working and required replacement. Both the techs answered all questions I had and installed the new pump as needed. The pump in question runs 24/7 throughout its lifespan to keep my spa at the desired temperature. Thank you Isaacs and the great service personnel that make large problems seem small. Less
5
Great place to shop. Staff was incredible and knowledgeable. Highly recommended.
5
We bought a new home with a hot tub already installed. I called to make an appointment to get it serviced because we could not get the filter out to b... More
We bought a new home with a hot tub already installed. I called to make an appointment to get it serviced because we could not get the filter out to be replace it. Donnie was great and walked us through how to do it over the phone and gave us several useful tips for ongoing maintenance. I appreciate that they went above and beyond to help us without incurring a service call charge. They will have all of our business in the future. It’s rare to find companies that are so responsive. Less
5
Donnie's voice was calm and encouraging as he walked me step by step to get my spa running again. His directions were clear, concise, and easily undun... More
Donnie's voice was calm and encouraging as he walked me step by step to get my spa running again. His directions were clear, concise, and easily undunderstood. He covered every possible scenario and made sure I was safe the entire time. He treated me with respect and continually helped me work through the process! He will definitely be doing all my future services! Less
5
Excellent service!