What our amazing clients are saying about us
4.90
42 reviews
5
Excellent service. Goes out of his way to make adjustments etc.
5
When you talk about excellence in customer care they are the best. They will come to u and provide u with the latest & best hearing aids on the market. I could not ask for any better support. Pricing is very reasonable also. Recommend to a friend that needed hearing aids. He also likes his hearing aid experience!!
5
Heritage Mobile Hearing Solutions have surpassed expectations here at Songbird Lodge Nursing and Rehabilitation in Brownwood, TX. We are very pleased with the services and care provided by Heritage Mobile Hearing Solutions towards our residents. If anyone is seeking a Mobile Hearing service, this team is who to call! Great Job!
5
When Joshua came and serviced my hearing aids and then he carefully removed wax from each ear. I never was able to hear better. Previous hearing centers didn't do wax cleaning well. I will definitely stay with Heritage.
5
My experience with Josh has been phenomenal! He’s taught me things about my hearing aids that I never knew, even after wearing Hearing Aids for 20 years! He’s the best.
5
Josh was very nice and helped Billy and I understand how to use his hearing aids and we're very very happy since we got them thank you very much
5
I called Dr. Guerra office to see up an appointment with him to have a hearing test done, so I go to my appointment for my hearing test, an I was nervous because I knew my hearing in my right ear was bad, but when I got my results from Dr. G both of my ears were bad that I would have to wear hearing aids in both ears, but awesome Dr. G has blessed me with hearing aids, so I can hear again. I high... More
I called Dr. Guerra office to see up an appointment with him to have a hearing test done, so I go to my appointment for my hearing test, an I was nervous because I knew my hearing in my right ear was bad, but when I got my results from Dr. G both of my ears were bad that I would have to wear hearing aids in both ears, but awesome Dr. G has blessed me with hearing aids, so I can hear again. I highly recommend Dr. G if u need ur hearing checkrd Less
5
The Doctor was awesome. He help my sister with some hearing aids. The doctor explained everything to us with the questions we ask him. He is a very awesome Doctors Thank you for helping my sister.
5
Josh is very professional. 10/10 would recommend to all.
5
Josh is extremely professional
5
4
He seems to care which we appreciate. Not much parking and a walk for handicapped but it is worth it and manageable.
5
I was told about Heritage Mobile Hearing Solutions by a friend. I have not ever had my hearing tested so I decided to give it a try. I was very impressed by Josh's care and professionalism. There is not much customer service nowadays so I was mildly surprised. I was also surprised to find that I didn't have any hearing loss. But if I should ever develop a hearing problem I will definitely go bac... More
I was told about Heritage Mobile Hearing Solutions by a friend. I have not ever had my hearing tested so I decided to give it a try. I was very impressed by Josh's care and professionalism. There is not much customer service nowadays so I was mildly surprised. I was also surprised to find that I didn't have any hearing loss. But if I should ever develop a hearing problem I will definitely go back. I highly recommend Josh and Heritage Mobile Hearing Solutions. Less
5
I highly recommend Josh to take care of your hearing needs. I was very impressed with his professionalism and he treated me with the greatest of respect. Very knowledgeable with his audio diagnostic equipment and programed my new Widex 220 right there as I watched. I'm a Very Happy customer and glad i picked them for my new hearing aides. I would vote Heritage Mobil hearing for Waco's best hearin... More
I highly recommend Josh to take care of your hearing needs. I was very impressed with his professionalism and he treated me with the greatest of respect. Very knowledgeable with his audio diagnostic equipment and programed my new Widex 220 right there as I watched. I'm a Very Happy customer and glad i picked them for my new hearing aides. I would vote Heritage Mobil hearing for Waco's best hearing aide provider. Less
5
5
Josh turned a nightmare past experience into an enjoyable, comfortable and most important effective hearing aid experience. No BS, just service, knowledge and care! Before you buy from anyone else, give Heritage a call. You won’t regret it!
5
This was my first set of hearing aids so I was a little apprehensive. Josh explained the results of my test and made his recommendation. Now I’m so glad I went through with it. I hear so much clearer and hardly notice I’m wearing them. He helped with the financing and even found insurance benefits I didn’t know I had AND the “other guys” missed which wound up saving me a a nice little chunk of ch... More
This was my first set of hearing aids so I was a little apprehensive. Josh explained the results of my test and made his recommendation. Now I’m so glad I went through with it. I hear so much clearer and hardly notice I’m wearing them. He helped with the financing and even found insurance benefits I didn’t know I had AND the “other guys” missed which wound up saving me a a nice little chunk of change. Go see this guy, he’ll make sure you get what you need without all the high pressure up-sales. Thanks Josh! Less
5
When first time I came to him and I thought I couldn’t afford because my insurance not cover even my credit went bad but he willing work with me and make agreement payment. He’s very awesome and understandable person. He’s very helpful and big heart. I missed one payment, he don’t even complain because I just moved to new job and we make things work as life isn’t fair and thing happen. Trust me h... More
When first time I came to him and I thought I couldn’t afford because my insurance not cover even my credit went bad but he willing work with me and make agreement payment. He’s very awesome and understandable person. He’s very helpful and big heart. I missed one payment, he don’t even complain because I just moved to new job and we make things work as life isn’t fair and thing happen. Trust me he’s the one to go to !! You’re the best and keep your business growing and don’t stop help them that what you born to be and that’s your dreaming! I support you 100%!!!! Less
5
I definitely recommend Josh Guerra at Heritage Mobile in Waco. He is a veteran and a patriot. He genuinely cares about each customer and goes above and beyond to earn your business. He set me up with a great set of hearing aides that I could never have afforded at the previous places at talked to!
5
Josh took great care of my father and was very patient, understanding and thorough. He made sure the hearing aids were tuned and fitted just right, and my dad has loved using them since day one. The devices are apparently comfortable and nearly invisible, but the quality of care is above and beyond what is expected.
5
My son was diagnosed with sensorineural hearing loss at the end of 2020 at 10 years old. Once that was discovered and I was told he would need hearing aids I was ready for him to get them! At his dr and with even with insurance they wanted so much money and I was unable to even order them that day which devastated me. A friend introduced me to Josh and he immediately went to work to help! Shortly... More
My son was diagnosed with sensorineural hearing loss at the end of 2020 at 10 years old. Once that was discovered and I was told he would need hearing aids I was ready for him to get them! At his dr and with even with insurance they wanted so much money and I was unable to even order them that day which devastated me. A friend introduced me to Josh and he immediately went to work to help! Shortly after my son truly heard for the first time. Lots of tears were shed and I can’t thank Josh enough for all he’s done. Getting my son in a demo set so that he wouldn’t have to wait any longer! I am eternally grateful for the life changing gift that was given to my child! Less
5
Joshua Guerra the owner came to me to do a hearing test. He was very professional and very knowledgeable. He tested my hearing and found that I didn't have a hearing problem. I was pleasantly surprised as I had my hearing checked at another Waco hearing place and was told I definitely needed hearing aids. It is refreshing to find someone who actually cares about his patients and will tell you the... More
Joshua Guerra the owner came to me to do a hearing test. He was very professional and very knowledgeable. He tested my hearing and found that I didn't have a hearing problem. I was pleasantly surprised as I had my hearing checked at another Waco hearing place and was told I definitely needed hearing aids. It is refreshing to find someone who actually cares about his patients and will tell you the truth. I would definitely recommend Joshua and Heritage Mobile Hearing Solutions if you think you have a hearing problem. He will be upfront with you. Less
5
Joshua is outstanding! Should you need hearing aids, Joshua is the one person I recommend.
5
Josh is very personable. He took phenomenal care of my parents’ hearing. The hearing aids he put on them work great and they got an excellent price. I couldn’t recommend this business enough. Thank you so much Josh for working on a Saturday to take care of my family.
5
Extremely professional. Best hearing healthcare business in town!
5
I went to two other hearing aid providers and was told about Joshua at Heritage Mobile Hearing. He was extremely friendly and knowledgeable. He explained my hearing loss to me and answered all my questions. Joshua then suggested a couple options. The aids I choose fit well and has made a tremendous improvement in my hearing. I can now hear my wife yell and my grand kids call my name. Thanks Joshu... More
I went to two other hearing aid providers and was told about Joshua at Heritage Mobile Hearing. He was extremely friendly and knowledgeable. He explained my hearing loss to me and answered all my questions. Joshua then suggested a couple options. The aids I choose fit well and has made a tremendous improvement in my hearing. I can now hear my wife yell and my grand kids call my name. Thanks Joshua Less
5
Very happy with service.
5
Heritage Mobile Hearing Solutions is the Best! Our family was searching for a company that could come to our home to test my mother's hearing due to her mobility issues. We are so fortunate that we were referred to Heritage Mobile Hearing Solutions. Josh, the owner, came to our home and tested my mother's hearing and was able to fit her with a pair of hearing aids that same day. I was overcome... More
Heritage Mobile Hearing Solutions is the Best! Our family was searching for a company that could come to our home to test my mother's hearing due to her mobility issues. We are so fortunate that we were referred to Heritage Mobile Hearing Solutions. Josh, the owner, came to our home and tested my mother's hearing and was able to fit her with a pair of hearing aids that same day. I was overcome with joy when she was finally able to hear us again. We are now in the process of having my father's hearing tested and having him fitted for hearing aids also. We have been so impressed with Josh's professionalism and services. Absolutely Amazing! Thank you for showing us that you truly care about your patients and their needs. Less
5
Outstanding service!!! We needed service for my dad’s hearing aide. Josh catered to our needs on a Saturday when all other places were closed. Highly recommend.
5
5
A very personal experience! I felt so comfortable having Joshua as my Provider, from start to finish he walked with me every step of the way and mase sure I was fully educated and knowledgeable about how everything works. I definitely reccommend and will be a returning customer.
5
My husband needed a new hearing aid and wanted me to try a set. We were told by a neighbor to call Joshua. He came to our house the next day and fitted us both. Hubby’s had to be paired with a cochlear he had in other ear. Perfect pairing by Josh. This being my first pair Joshua was very willing to take the extra time needed with me. I tried 2 different pair and loved the 2nd pair. No break in ti... More
My husband needed a new hearing aid and wanted me to try a set. We were told by a neighbor to call Joshua. He came to our house the next day and fitted us both. Hubby’s had to be paired with a cochlear he had in other ear. Perfect pairing by Josh. This being my first pair Joshua was very willing to take the extra time needed with me. I tried 2 different pair and loved the 2nd pair. No break in time needed. Joshua is the best with doing whatever is needed to have happy customers. He’s very reasonable, listens, willing to spend whatever time it takes and always very prompt with his appointments. If he says he’ll be there at 3 he is. We’d definitely recommend Joshua for your hearing needs, you won’t regret it. He’s made customers for life with us Less
5
Great customer service!
5
Josh was awesome! I went in to get some new domes for my hearing aide. Josh took the time to help me find a dome that gave me a much more comfortable fit. I will definitely be back for my hearing aide needs!
1
What a racist scumbag. His reviews already only had him at 3 stars. I hope ALL of his current and future clients can see this. Disgusting human. 10/10 would not recommend
5
This place is awesome!! I wouldn't get my hearing aids from anyone else. Josh's customer service, patience, and attention to detail make him the best there is! I highly recommend Heritage Mobile Hearing Solutions!
5
Great Customer Service. I enjoyed having someone explaining to me in way that was very easy to understand on how to use my hearing aids and setting up my app on my phone.
5
Josh is beyond Amazing! He has been so extremely helpful in solving some of the problems I have been having with my hearing aid! He has spent so much time on the phone with me answering a million questions and was so patient!! HIGHLY RECOMMEND!! Definitely 5 star service and more!!!
5
5
Highly recommend this business, I got the help I needed for my family and he does do mobile consultations for your needs. Would highly use again.
5
If you or a loved one is having trouble hearing, call Josh Guerra at Heritage Mobile and have him come visit you. He offers in home consultations and he can provide you with many options for a hearing aid that will suit your lifestyle. Call him today!
5