Very professional and knowledgeable staff. Beautiful facility, thanks everyone.

Nice staff and professional

Ethan is the best!! very detailed guy, friendly and professional. Im currently having a problem with my right hand movement, and for day it has already improvement. They do one on one on their client, not like the other physiotherapy clinic. Marielle i think thats receptionist is very friendly and professional too. Always smiling and accommodating offer water when you come in and chocolate at... More

Ethan is the best!! very detailed guy, friendly and professional. Im currently having a problem with my right hand movement, and for day it has already improvement. They do one on one on their client, not like the other physiotherapy clinic. Marielle i think thats receptionist is very friendly and professional too. Always smiling and accommodating offer water when you come in and chocolate at the end of Overall 5 star service your treatment Less

I've been seeing Pat for issues with my shoulder, because I had surgery in April, and he's been so great to work with! He understands my concerns, makes adjustments to treatments when something new comes up, and is overall a great person to talk to! Would definitely recommend Pat if you're considering a physiotherapist at Launch Rehab! The front desk staff are also a great bunch! They're very hel... More

I've been seeing Pat for issues with my shoulder, because I had surgery in April, and he's been so great to work with! He understands my concerns, makes adjustments to treatments when something new comes up, and is overall a great person to talk to! Would definitely recommend Pat if you're considering a physiotherapist at Launch Rehab! The front desk staff are also a great bunch! They're very helpful and friendly! :) Less

Nice people very accommodating friendly. PT Adrian Cheng very professional and knowledgeable. Massage therapist Gianne Navoa got great hands. And Terisa front desk great smile always👍

Clean, new location. Quality care. Friendly staff.

Launch Rehab is a game changer. It's a very clean, warm and welcoming atmosphere. I'm always asked if I would like any water while I wait which is a big plus. Adrian Cheng has been a great relief to my physiotherapy. No matter what the injury he takes his time to explain every aspect of the treatment and what recovery is going to look like. There is also an App to remind you about your exercises... More

Launch Rehab is a game changer. It's a very clean, warm and welcoming atmosphere. I'm always asked if I would like any water while I wait which is a big plus. Adrian Cheng has been a great relief to my physiotherapy. No matter what the injury he takes his time to explain every aspect of the treatment and what recovery is going to look like. There is also an App to remind you about your exercises and it's so convenient incase I forget any of them. I couldn't recommend Launch Rehab enough! Take a chance! Less

The facility is brand new with modern decor and a small gym with good basic exercise equipment. The staff are all very pleasant and approachable. Adrian, my physiologist, was a revelation. His knowledge, skill and personality were fantastic. He was able to quickly diagnose my issue and work towards a solution while always explaining what he was doing and why. This last part was greatly appreciate... More

The facility is brand new with modern decor and a small gym with good basic exercise equipment. The staff are all very pleasant and approachable. Adrian, my physiologist, was a revelation. His knowledge, skill and personality were fantastic. He was able to quickly diagnose my issue and work towards a solution while always explaining what he was doing and why. This last part was greatly appreciated by me because I was able to understand what was being done so clearly. I have recommended Adrian to many friends and family and will continue to do so to anyone! Less

Adrian is a wonderful physio who takes extra care into your treatment. From beginning to end, he takes the time to review your intake forms and centres the treatment on your goals. After an increase in activity, I developed patellofemoral pain syndrome (PFPS) and Adrian did a great job addressing the loading issue that I was having by educating me on stretching and strengthening exercises, which ... More

Adrian is a wonderful physio who takes extra care into your treatment. From beginning to end, he takes the time to review your intake forms and centres the treatment on your goals. After an increase in activity, I developed patellofemoral pain syndrome (PFPS) and Adrian did a great job addressing the loading issue that I was having by educating me on stretching and strengthening exercises, which later progressed to more functional return-to-sport exercises. I have been pain-free for a month now. Less

Adrian is the best physiotherapist I've seen so far. He explains everything and make sure I leave with a lot of relief from my knee pain after each session.

Adrian is an awesome physiotherapist and spends the entire time of booking with you with 100% attention to your treatment which you can actually realize a difference and also on plus note is the building is brand new with great equipment and set up and not to mention the great receptionist treating you with the outstanding professionalism and with a smile Thankyou Adrian

I started going to Launch Rehab Richmond recently and have been seeing Isabella Funa for massage therapy. I have a long standing history of neck and shoulder pain. Isabella listens to my concerns and assesses me each visit. She communicates well what the plan for each session is. Most importantly, she is able to find my trigger points and her techniques are very effective. At the end of the sess... More

I started going to Launch Rehab Richmond recently and have been seeing Isabella Funa for massage therapy. I have a long standing history of neck and shoulder pain. Isabella listens to my concerns and assesses me each visit. She communicates well what the plan for each session is. Most importantly, she is able to find my trigger points and her techniques are very effective. At the end of the session, she goes over exercises that I can continue doing at home. I highly recommend seeing her if you are in Richmond! Less

Isabella Funa is a very respectful, kind and professional Massage Therapist, she always helps me she is very friendly. The receptionist is also kind and greets people with her beautiful smile the launch rehab environment is very friendly and clean it’s a great place to be at.

Isabella Funa is experienced who solved my problems

Adrian Cheng is a blessing. I have been to many physiotherapists in Richmond. Adrian shows passion for the craft and takes his time explaining everything step by step and leaves time for questions if you have any. I appreciate the apps/email that outline the exercises to follow up with at home. Launch Rehab Richmond is a great and relaxed environment I would recommend to anyone. Give it a try, yo... More

Adrian Cheng is a blessing. I have been to many physiotherapists in Richmond. Adrian shows passion for the craft and takes his time explaining everything step by step and leaves time for questions if you have any. I appreciate the apps/email that outline the exercises to follow up with at home. Launch Rehab Richmond is a great and relaxed environment I would recommend to anyone. Give it a try, you won’t be disappointed. Less

I started physiotherapy a couple weeks ago at Launch Rehab for frozen shoulders resulting from earlier falls. My physiotherapist is excellent. He is professional and extremely knowledgeable, always explaining the treatment and providing independent exercises We are already seeing improvement in range of motion. I plan to continue physiotherapy and also to have some massage therapy at the cl... More

I started physiotherapy a couple weeks ago at Launch Rehab for frozen shoulders resulting from earlier falls. My physiotherapist is excellent. He is professional and extremely knowledgeable, always explaining the treatment and providing independent exercises We are already seeing improvement in range of motion. I plan to continue physiotherapy and also to have some massage therapy at the clinic. Less

very professional and knows how to correct peoples challenges. I will be a long time customer.

My man Alfred always fixes me up good! He’s the only one I come to see when I’m sore.

Alfred is the man highly recommend him to anyone. Give this place a try and you won’t regret it!

Don is a great RMT. Place is clean and the staff are friendly. My new spot.

Awesome new clinic in Richmond, really clean and well maintained inside. I've been to many RMTs in richmond and highly recommend Alfred Tung at Launch. He does a thorough assessment in the beginning and tells you what you need physically on top of what you want to get done. Very professional and respectful, will always communicate what he does before he does it, good amount of strength with massa... More

Awesome new clinic in Richmond, really clean and well maintained inside. I've been to many RMTs in richmond and highly recommend Alfred Tung at Launch. He does a thorough assessment in the beginning and tells you what you need physically on top of what you want to get done. Very professional and respectful, will always communicate what he does before he does it, good amount of strength with massages and sends you away with some comprehensive stretches to do at home for maintenance. Easy to book online and bills Blue Cross directly. Plenty of free parking available. Less

Gianne is the best RMT that I have ever had. He is caring, understanding and professional. Glad he now works more hours at the Richmond location.

Adrian is very knowledgeable and was very thorough with his work. Both providing me a great appointment and also ensuring I left with great homework and exercises to do on my own. He ensured I had the tools I needed for a quick recovery.

Adrian is one of the best physiotherapist that I have ever seen. He is professional and extremely knowledgeable. I was experiencing lower back pain since the car accident and he was able to provide a combination of effective manual therapy on the spot and home care exercises to help alleviate the pain. I would highly recommend him to anyone.

The interior is extremely clean and modern, all of the equipment is brand new and high quality. The interior decorations are very fitting and the space is comfortable. The staff are super friendly and were able to help me with everything I needed :)

The new Launch rehab in Richmond is very beautiful. The clinic’s modern minimalist design makes the space feel warm and comforting when you first step inside. My experience with staff has also been excellent as everyone is friendly and willing to help. Highly recommend!

I visited Launch Rehab for physio and I was very impressed. The decor and environment was modern/clean, and all the staff was very welcoming and friendly My physio was Adrian, who was very knowledgeable and was able to help me understand my injury at a deeper level. He was very patient to answer my questions and was able explain the other muscles groups that will assist in recovery. He provided ... More

I visited Launch Rehab for physio and I was very impressed. The decor and environment was modern/clean, and all the staff was very welcoming and friendly My physio was Adrian, who was very knowledgeable and was able to help me understand my injury at a deeper level. He was very patient to answer my questions and was able explain the other muscles groups that will assist in recovery. He provided me with a catered excercise plan to improve my injury, and demostrated them to ensure that I can do them on my own properly. While other physios I've been to will treat multiple clients at the same time, I'm happy to see that Launch values your time and will keep you as their priority during the session. Overall its apparent that Launch really cares for their clients, and it really shows that their goal is to see progression in your health. I highly recommend them for treatment, and I'll definitely be back Less

The space is so clean, aesthetic, and functional! The staff are all very welcoming and professional. I had a great experience at Launch and would highly recommend it!

Knowledgeable, effective, and thorough. I had Adrian as my Physiotherapist to treat my lower back and shoulder pain. Not only was Adrian thorough with his assessment, his diagnosis and treatment were also very effective. I felt relief and improvement immediately after the session. I appreciate Adrian’s professionalism. Adrian took an effort in explaining to me what the underlying causes of my... More

Knowledgeable, effective, and thorough. I had Adrian as my Physiotherapist to treat my lower back and shoulder pain. Not only was Adrian thorough with his assessment, his diagnosis and treatment were also very effective. I felt relief and improvement immediately after the session. I appreciate Adrian’s professionalism. Adrian took an effort in explaining to me what the underlying causes of my problems were, and what his treatment plan would be in a precise manner. What set Adrian apart was that Adrian took the time to email me videos and instructions on the exercise program he recommended. This was very helpful. I would HIGHLY recommend Adrian, as he had a great approach to assessment, diagnosis, and treatment. P.s. I like how fresh and spacious the clinic is. Launch Rehab Richmond Clinic is freshly built with modern decor, treatment rooms, and a well-equipped gym. The ambience made me feel so calm and relaxed. Well done, Launch Rehab Richmond! Less

Launch Rehab opened another clinic in Richmond! It’s a great news to me. Not only its convenience location, but also the professional treatment from the staff as I usually get. Very beautiful and new clinic. I came here to receive physiotherapy with Adrian for my arm and wrist pain. He did a wonderful job providing me with treatment and knowledge on how to heal and prevent it from getting re-inju... More

Launch Rehab opened another clinic in Richmond! It’s a great news to me. Not only its convenience location, but also the professional treatment from the staff as I usually get. Very beautiful and new clinic. I came here to receive physiotherapy with Adrian for my arm and wrist pain. He did a wonderful job providing me with treatment and knowledge on how to heal and prevent it from getting re-injured. Overall Adrian was very knowledgeable and I can tell he cares a lot for his clients. Definitely recommend! Less

I went to get my lower back treated from lifting. Adrian treated me with professionalism, care, and respect. Not only did he give me a great massage, he also gave me rehab exercises to follow and I feel so much better after being at it consistently. The place was so aesthetic and clean, I look forward to coming again. I highly recommend Launch Rehab!

The space is so clean and spacious! I’ve never felt more at peace in an environment with any other healthcare providers. I saw Adrian for my lower back pain that I developed due to work and I am very impressed by the attention to detail. He asks many questions regarding my issue which shows that he really cares for his patients to get better! I’ve been doing the prescribed exercises and have been... More

The space is so clean and spacious! I’ve never felt more at peace in an environment with any other healthcare providers. I saw Adrian for my lower back pain that I developed due to work and I am very impressed by the attention to detail. He asks many questions regarding my issue which shows that he really cares for his patients to get better! I’ve been doing the prescribed exercises and have been feeling much more confident on my wellness journey. Would definitely hands down recommend Launch Rehab! Less

I saw Adrian for my neck and shoulder pain that I acquired from work. I was really impressed by his professionalism and his knowledge. He took a thorough history to understand and evaluate my case and clearly explained why I was experiencing pain. He worked with me on my mobility and provided me with an exercise plan. Adrian is an amazing physiotherapist who genuinely cares about his patients. If... More

I saw Adrian for my neck and shoulder pain that I acquired from work. I was really impressed by his professionalism and his knowledge. He took a thorough history to understand and evaluate my case and clearly explained why I was experiencing pain. He worked with me on my mobility and provided me with an exercise plan. Adrian is an amazing physiotherapist who genuinely cares about his patients. If you're looking for a physiotherapist, I would definitely recommend seeing Adrian! Less

I went to Adrian at Launch Physio with some shoulder pain i had developed lifting in the gym. Adrian did an awesome evaluation and diagnosis. What I really found professional was him explaining everything he was doing and its purpose, very reassuring and fun to get to hear about the process in depth and all the muscles that connect from my neck and back into my shoulder. Anyways, Adrian explained... More

I went to Adrian at Launch Physio with some shoulder pain i had developed lifting in the gym. Adrian did an awesome evaluation and diagnosis. What I really found professional was him explaining everything he was doing and its purpose, very reassuring and fun to get to hear about the process in depth and all the muscles that connect from my neck and back into my shoulder. Anyways, Adrian explained from there what the next steps would be, how long i could expect it would take to get better and what exercises and stretches i needed to do. They also use an app called PhysiApp, which gives me reminders and video explanations of the exercises because i know im not alone in forgetting everything they said once i leave the door. I would highly recommend launch physio Richmond! 10/10 Less