I received physiotherapy from Pat Wu for problems with my left rotator cuff due to skiing. After the initial consultation, he implemented a graduated stretching and exercise program to restore range of motion and build overall strength. At the start of each session, we spent time reviewing my current condition before moving forward with the next treatment step. This included lots of explanatio... More

I received physiotherapy from Pat Wu for problems with my left rotator cuff due to skiing. After the initial consultation, he implemented a graduated stretching and exercise program to restore range of motion and build overall strength. At the start of each session, we spent time reviewing my current condition before moving forward with the next treatment step. This included lots of explanation about what the issues were and how the therapy would target them. I really appreciated this approach, as it helped my fully understand the purpose of the stretches and exercises, which kept me well-motivated. After three months of treatment, my shoulder was greatly improved. Kudos to Pat for his focused and personalized physio services! I won't hesitate to return if I develop any other issues. Less

Looking for a physiotherapist for vertigo. I found Adrian and instantly liked him. Easy to talk to. Very professional and very supportive then turned out that he wound up becoming my physiotherapist for a full knee replacement his approach is very Hands-On, not like most physiotherapists where they hook you up to a machine and they disappear. You get his full attention

Friendly workers there, enjoyed the cooperative environment there. Strives to better physique and offer useful tips to recover and perhaps go beyond for future improvements. Thanks to Kevin Kwok who worked with me throughout my lower back recovery. Good to see Adrian Cheng around too.

Launch Rehab has been an excellent space for my recovery from hip replacement surgery. Adrian's professionalism, knowledge and guidance through the healing and strengthening process has helped me achieve my recovery goals.

Ethan is the best PT. He is strong, attentive and very thorough on his assessment. He listens to my concern and always precise with the treatment. I had been dealing with right knee discomfort and lower back stiffness and gave me a customized plan which includes strength and conditioning, mobility and flexibility exercises to help me improve my recovery process . He is very attentive to how I am ... More

Ethan is the best PT. He is strong, attentive and very thorough on his assessment. He listens to my concern and always precise with the treatment. I had been dealing with right knee discomfort and lower back stiffness and gave me a customized plan which includes strength and conditioning, mobility and flexibility exercises to help me improve my recovery process . He is very attentive to how I am feeling each session. If you are looking for a physiotherapist who brings skill and personal touch, Ethan is the man. Less

I hurt my back and couldn't do my workout. I decided to try physical therapy and I've received physical therapy from Pat Wu. He gave me exercises I could do and if the exercises hurt he would modify or choose another way. He made sure I understood and encouraged me to ask questions. He also helped me with pain management. It took some time, but with his helpful and encouraging personality I've... More

I hurt my back and couldn't do my workout. I decided to try physical therapy and I've received physical therapy from Pat Wu. He gave me exercises I could do and if the exercises hurt he would modify or choose another way. He made sure I understood and encouraged me to ask questions. He also helped me with pain management. It took some time, but with his helpful and encouraging personality I've reached my goals! Thanks so much Pat! Less

I had an exceptional experience at my recent massage therapy appointment with Alfred. From the moment I walked in, I was greeted warmly by the receptionist and felt immediately at ease in the calming atmosphere of the clinic. Alfred was not only highly professional but also incredibly knowledgeable. They took the time to listen attentively to my concerns and thoroughly assessed my needs before s... More

I had an exceptional experience at my recent massage therapy appointment with Alfred. From the moment I walked in, I was greeted warmly by the receptionist and felt immediately at ease in the calming atmosphere of the clinic. Alfred was not only highly professional but also incredibly knowledgeable. They took the time to listen attentively to my concerns and thoroughly assessed my needs before starting the session. Throughout the session, Alfred demonstrated a remarkable ability to target and alleviate the tension in my problem areas, providing relief that exceeded my expectations. The techniques used were both effective and soothing, and I left feeling noticeably relaxed and rejuvenated. The ambiance of the treatment room was serene, enhancing the overall experience. Not only did Alfred alleviate my discomfort effectively, but they also provided me with valuable advice on self-care techniques to prevent future issues. professionalism and genuine concern for my well-being made each visit pleasant and reassuring. I highly recommend Alfred and the team at Launch. Their dedication to client care and skillful approach truly set them apart. Less

This place is second to none. Let me first say they were able to accommodate me the same day, which was such a blessing as I was in so much pain. Ethan was the physiotherapist I was assigned, and man, did he not disappoint. The perfect word to describe him is a "swissarmy knife" the knowledge this guy possesses, and the way he is able to describe and instruct things made my successful recovery a ... More

This place is second to none. Let me first say they were able to accommodate me the same day, which was such a blessing as I was in so much pain. Ethan was the physiotherapist I was assigned, and man, did he not disappoint. The perfect word to describe him is a "swissarmy knife" the knowledge this guy possesses, and the way he is able to describe and instruct things made my successful recovery a breeze. I also am grateful for him kick starting an old habit that once was in the form of strength training. I can not recommend this place enough. Also the front office staff is so friendly, polite and courteous. Give this place a try, you won't be disappointed! Less

I've been seeing Ethan for about 2 months due to a lower back pain. Ethan has been an amazing physiotherapist. He takes the time to understand the issues. I can honestly say that I haven't felt this good in months. Facilities wise they are top notch. Very comfortable and clean clinic.

Ethan Yeung is an excellent physio. He did a great job for helping me for the recovery and getting back to the running routine and providing valuable resistance training guidance. Highly recommended!

Ethan really helped me recover after breaking my ankle. He helped with regaining full function on my ankle. My range of motion is back to normal because of Ethan. Not only did he helped me with my ankle but also with the other parts of the body to make my recovery faster.

Would highly recommend Pat if you're looking to get physio treatments done!! He was very thorough in assessing my injury & figured out quite quickly what the problem was, and educating me on how to avoid reinjury in the future. The space is clean, and all the staff are very friendly. :)

Thank you so much Kevin Kwok for your skilled professional treatment to help me recover from low back injury. I had a great experience at Lauch Rehab Richmond. Kevin, you are the best! Thanks again!

If only I could give more starts . ⭐️⭐️⭐️⭐️⭐️. I recommend Launch Rehab. starting from the moment you walk in they are very welcoming, professional. I've been having my massage with Marco Endique. Very professional I do recommend Marco. ⭐️⭐️⭐️⭐️⭐️

Highly recommend Hiroe Yamani for acupuncture. Professional, effective, and compassionate.

Hiroe Yamani at Launch Rehab is a highly skilled and compassionate acupuncturist. Her expertise and precision yield exceptional results. I highly recommend her services.

Marco the RMT was fantastic! Would come again.

Have recently switched my RMT to Andy’s amazing hot stones treatment. If you’ve never tried it before, this is the place to try it. Andy is a highly skilled professional, with a warm engaging personality. I’ve also seen Adrian and Pat for physio to treat my fascitis with stretches and exercises to support the surrounding structures. They continue to work with me so I can continue my nursing care... More

Have recently switched my RMT to Andy’s amazing hot stones treatment. If you’ve never tried it before, this is the place to try it. Andy is a highly skilled professional, with a warm engaging personality. I’ve also seen Adrian and Pat for physio to treat my fascitis with stretches and exercises to support the surrounding structures. They continue to work with me so I can continue my nursing career pain free. The receptionists are always helpful and friendly; access and parking is super easy. Less

Ethan has done a tremendous job in my rehabilitation. I remember walking in feeling broken. My neck was so stiff I could barely move it and my ankle was so painful I could apply no pressure. I have come a long way and I have Etan to thank!!

I worked with Pat Wu and had fantastic results! With an on and off back problem this was my first time consistently working with a physio therapist to get moving again. Pat's knowledge and care allowed me to get back to my regular routine in less time than ever before. I am active again and have become more confident in my body's movement by implementing the exercises regularly that has has taugh... More

I worked with Pat Wu and had fantastic results! With an on and off back problem this was my first time consistently working with a physio therapist to get moving again. Pat's knowledge and care allowed me to get back to my regular routine in less time than ever before. I am active again and have become more confident in my body's movement by implementing the exercises regularly that has has taught me. Highly recommend! Less

I attended Launch rehab with the need for recovery from a lower back injury and was very pleased to have Ethan as my physiotherapist. He provided excellent service, consideration and extensive knowledge on the body to help me better understand what was needed for recovery. I am now 100% recovered. I am grateful for his incredible work ethic and care. He knows his stuff!

I initially went to see Ethan Y. for physiotherapy due to a repetitive strain injury for my wrist. Subsequently, we also looked at other areas of my body. Throughout the experience, Ethan has been very thorough with his assessments and is very knowledgeable. He explains things in detail and helped me learn a lot about the limitations of my body. Ethan is also very patient when teaching exercises ... More

I initially went to see Ethan Y. for physiotherapy due to a repetitive strain injury for my wrist. Subsequently, we also looked at other areas of my body. Throughout the experience, Ethan has been very thorough with his assessments and is very knowledgeable. He explains things in detail and helped me learn a lot about the limitations of my body. Ethan is also very patient when teaching exercises and has helped me correct my exercise techniques. Overall, I have had a wonderful experience and feel much stronger since the start of my journey. Would definitely refer Ethan if anybody is looking for a physiotherapist! Less

I visited Launch for a sports related shoulder injury and would highly recommend Ethan. My goal was to restore strength and mobility to my shoulder so I could get back to the sports activities I enjoy and Ethan came up with a detailed plan to help me achieve that. His timeline for my recovery was spot on as well. Every session Ethan would help me re-assess areas of my shoulder I felt weak in and ... More

I visited Launch for a sports related shoulder injury and would highly recommend Ethan. My goal was to restore strength and mobility to my shoulder so I could get back to the sports activities I enjoy and Ethan came up with a detailed plan to help me achieve that. His timeline for my recovery was spot on as well. Every session Ethan would help me re-assess areas of my shoulder I felt weak in and would create a great mix of strength/stability exercises for me. I also enjoyed the explanations Ethan would give me about why I was feeling weak/feeling pain in certain areas as it really helped me understand the injury. Overall great experience. Less

I’ve been coming here for half a year now and honestly it is one of the best decisions I’ve ever made. Marielle was so friendly and very professional. Gianne (RMT) and Hiroe (Acupuncture) were both fantastic and really friendly as well. Would highly recommend everyone to go here. If it was possible I would give it more stars.

I have been in different physiotherapy clinic in the past but i find Launch Rehab-Richmond has Excellent Service! Kudos for a high quality and clean new studio/facility, nice and accommodating receptionist and outstanding Physiotherapy treatment! Got a car accident 2 months ago with existing cervical stenosis condition and physiotherapist EthanYeung helped me with my fast recovery. He's well... More

I have been in different physiotherapy clinic in the past but i find Launch Rehab-Richmond has Excellent Service! Kudos for a high quality and clean new studio/facility, nice and accommodating receptionist and outstanding Physiotherapy treatment! Got a car accident 2 months ago with existing cervical stenosis condition and physiotherapist EthanYeung helped me with my fast recovery. He's well versed, superb patient care and knowledgeable with his craft. Would definitely recommend Launch Rehab and Ethan Yeung! Less

Great place. Staff are positive. Practitioner (Ethan) was knowledgeable, professional and provided a physio program for long term rehabilitation.

I went to Launch Rehab due to recurring hip pain. The receptionist is very warm and welcoming, and PT Ethan was awesome. He is very knowledgeable and gave me exercises that helped me with my pain. You can tell he cares about his clients, and I felt like I was in good hands. I highly recommend this clinic and Ethan. He also helped me with my form and technique with certain exercises, which was ext... More

I went to Launch Rehab due to recurring hip pain. The receptionist is very warm and welcoming, and PT Ethan was awesome. He is very knowledgeable and gave me exercises that helped me with my pain. You can tell he cares about his clients, and I felt like I was in good hands. I highly recommend this clinic and Ethan. He also helped me with my form and technique with certain exercises, which was extremely beneficial! I will definitely come back and see Ethan, should I have future physio needs! Less

Money hungry people who are disingenuous. They purposely withhold workouts from you and drag the sessions as long as possible. If you pay out of your own pocket avoid this place!

Launch Rehab is a new and very nice clinic except that owner is cheaping out investing on the proper massage table at the expense of customer's comfort. The clinic is using physiotherapy table to accomodate both massage and physio clients. Customer can feel the difference and comfort coming from other clinic with the proper massage table especially some clinic has invest on some good ones. After ... More

Launch Rehab is a new and very nice clinic except that owner is cheaping out investing on the proper massage table at the expense of customer's comfort. The clinic is using physiotherapy table to accomodate both massage and physio clients. Customer can feel the difference and comfort coming from other clinic with the proper massage table especially some clinic has invest on some good ones. After several visits, feedback was given in 2023 to their RMTs to inform their owner that it is not a comfortable experience for massage client as one will feel choke at the neck area during massage. Since the owner chose to ignore customer's feedback given by RMTs, so I have to post it publicly. Less

Ethan Yeung, physiotherapist, he is really great. With his professional acknowledge and focal point instructions, I was able to build up my mobility after the car accident. I highly recommend to anyone who needs.

Disappointed on the operation. My physiotherapist was not aware my booking, that was done through the front desk, thus was 20 mins behind and finished 10 mins early to catch the next client. I sent out an internal feedback a week ago, but never heard back. Won’t return, and disappointed cause my physiotherapist was professional and helpful in the previous sessions.

Ethan Yeung is an excellent therapist.

Came to the Launch Rehab with the lower back pain and got exactly what I was looking for - HELP! Very thorough personal attention and professional assessment from Pat Wu. His approach was not only to reduce the pain, but to find the source of the problem and improve the way I exercise to eliminate any future injuries. He listened to all my concerns at the beginning of every session and adjusted t... More

Came to the Launch Rehab with the lower back pain and got exactly what I was looking for - HELP! Very thorough personal attention and professional assessment from Pat Wu. His approach was not only to reduce the pain, but to find the source of the problem and improve the way I exercise to eliminate any future injuries. He listened to all my concerns at the beginning of every session and adjusted the treatments to every condition. He is really great, super friendly, and was a tremendous help. I am very grateful for his consistent encouragement that helped me towards achieving my goal. I would definitely recommend Pat if you were looking for a physiotherapist, as well as Launch Rehab with the super friendly staff and great facility! Less

I had 6 sessions with physiotherapist mr. Pat Wu and I'm very grateful to him for his help with my shoulder problem. He understood very quickly where the root of the problem is and developed a program of exercises to treat it. He is not just a great physiotherapist but also a wonderful person. It was a real pleasure having sessions with him. The entire crew of the Lunch Rehab in Richmond is very ... More

I had 6 sessions with physiotherapist mr. Pat Wu and I'm very grateful to him for his help with my shoulder problem. He understood very quickly where the root of the problem is and developed a program of exercises to treat it. He is not just a great physiotherapist but also a wonderful person. It was a real pleasure having sessions with him. The entire crew of the Lunch Rehab in Richmond is very professional and friendly. Definitely Recommended. Jacob Gofman, Richmon , BC Less

Pat and the Launch rehab staff have been great to work with! Book with Teresa at reception!

Adrian has helped me so much with my chronic back pain and very knowledgeable on my treatment. He has worked on me one on one and did not put me on machine like other physio place that I went to. I recommend this place, new facility and staff are nice. I also had acupuncture with Hiroe, she is really good and for the first time in 5 years she had relieved some of my pain. Will definitely visit h... More

Adrian has helped me so much with my chronic back pain and very knowledgeable on my treatment. He has worked on me one on one and did not put me on machine like other physio place that I went to. I recommend this place, new facility and staff are nice. I also had acupuncture with Hiroe, she is really good and for the first time in 5 years she had relieved some of my pain. Will definitely visit her again. Less

Pat has been super helpful with my shoulder dislocation injury. I have suffered from regular shoulder dislocation for a while. Pat has made the situation so much better with his professional physiotherapy expertise and patience. I feel like I am learning something new from him in every session.I would highly recommend this practice and Pat Wu! Hands-down 5 stars!

Exceptional care and support from knowledgeable Pat Wu made my son’s rehab journey at Lauch Rehab truly transformative! Highly recommended 👍

I had an excellent experience at Launch Rehab Physio. The staff was knowledgeable and caring, providing personalized treatment. The facilities were modern and clean, creating a comfortable environment. Overall, I highly recommend Launch Rehab Physio for their top-notch service.

Launch Rehab Richmond has been instrumental in helping me build strength and become a stronger runner. Adrian conducted a thorough assessment of my condition, prescribed exercises, and tracked my progress. I appreciate their convenient location near my home and their availability for early morning appointments.

I am very happy to have found Ethan Yeung He is extremely knowledgeable and explains things well. He solves my problems using a whole body approach from many disciplines. I I highly recommend him

I've been working with Ethan Yeung (physio) for years now, as he consistently provides the best physiotherapy treatment I've experienced. I would not hesitate to (and in fact regularly do) recommend him to those with chronic pain, muscle or tendon injuries, etc. Ethan has successfully treated tennis elbow in both arms of mine, rotator cuff tendinopathy, and biceps tendinopathy. Not only does Eth... More

I've been working with Ethan Yeung (physio) for years now, as he consistently provides the best physiotherapy treatment I've experienced. I would not hesitate to (and in fact regularly do) recommend him to those with chronic pain, muscle or tendon injuries, etc. Ethan has successfully treated tennis elbow in both arms of mine, rotator cuff tendinopathy, and biceps tendinopathy. Not only does Ethan have an extensive knowledge of biomechanics, but he is also extremely skilled in rehabilitation. While his manual therapies are especially effective, what sets Ethan apart is his ability to build or consult on rehabilitative exercise programs. Through his wisdom, I have been able to keep up my fitness by exercising around my injury. He is also able to provide exercises which not only rehabilitate my injury, but allow me to come back stronger. This is indicative of his passion for the work he does. Ethan is incredible at treating patients, is extremely knowledgeable compared to others in his field, and is a kind and caring practitioner. His dedication to his field is commendable, and his treatment and advice is first-rate. Again, I highly recommend his services. Less

I have been a Launch customer for two years and have recently been attending the Richmond location to be with my physio, Ethan Yeung. The facilities themselves are clean, modern, and very comfortable. My favorite part is the mouthwash in the washroom! As for the quality of service I a cannot speak highly enough of Ethan. He is caring and friendly, easy to talk to, open to answering your questio... More

I have been a Launch customer for two years and have recently been attending the Richmond location to be with my physio, Ethan Yeung. The facilities themselves are clean, modern, and very comfortable. My favorite part is the mouthwash in the washroom! As for the quality of service I a cannot speak highly enough of Ethan. He is caring and friendly, easy to talk to, open to answering your questions, and highly knowledgeable. He is someone who practices what he preaches and is highly innovative in his practice. He is constantly learning himself and creating tools to help his clients. I am a newbie when it comes to bodybuilding and it has been a blessing to find Ethan, to learn from him and to have him on my team! Regardless if you are a bodybuilder or just looking for the most knowledgeable physio to help you with your mobility and fitness, Ethan is the one to help you! Less

Would absolutely recommend Pat Wu if you are in need of help regarding rehab or physiotherapy. He is knowledgeable, professional, friendly, a class act, and a stand up guy. The location is clean and the environment is very welcoming, so don't hesitate to book.

I had been experiencing frequent positional vertigo for several months. I contacted Adrian Cheng, Registered Physiotherapist, who practices at LAUNCH Rehab in Richmond BC. At my first appointment, Adrian built a trusting conversation, revealed detailed information and symptoms of my condition , and suggested a programme of exercises to perform repositioning therapeutic manoeuvres. Over the course... More

I had been experiencing frequent positional vertigo for several months. I contacted Adrian Cheng, Registered Physiotherapist, who practices at LAUNCH Rehab in Richmond BC. At my first appointment, Adrian built a trusting conversation, revealed detailed information and symptoms of my condition , and suggested a programme of exercises to perform repositioning therapeutic manoeuvres. Over the course of three visits and performing the exercises under Adrian's guidance, I was significantly relieved of my dizziness. I am very grateful for Adrian's attention, sincere desire to help the patient and his advice cannot be ignored. Less

launch rehab has friendly n helpful staff. The therapist was attentive and knowledgeable

It is very clean, esthetically beautiful and the staff are very friendly and efficient. RMT Isabella Funa is very skillful and knowledgeable. She is very friendly and accommodating. She puts in a lot of effort and there is huge improvement with her treatments. I highly recommend them to everyone.

I am working on making my knee more flexible for riding my bicycle and Ethan is wonderful the exercises are reasonable doable and the communication is great. The other staff are just as wonderful. A clean respectful workplace for sure. I would definately recommend this to others to use.

Adrian has been extremely helpful and encouraging with my current injury. He’s been so patient in explaining my concerns as well as creating a program for my rehab. I like that we have a plan before we start every session so I know what to expect. I’m glad I came at the right time and hope to get to the finish line with my rehab. **The clinic is really nicely laid out. The front staff are al... More

Adrian has been extremely helpful and encouraging with my current injury. He’s been so patient in explaining my concerns as well as creating a program for my rehab. I like that we have a plan before we start every session so I know what to expect. I’m glad I came at the right time and hope to get to the finish line with my rehab. **The clinic is really nicely laid out. The front staff are also amazing. 5 Gold stars from me.! Less

Don is an amazing RMT that really cares about muscle rehab and provides treatment holistically. He is very knowledgeable and really cares about helping you make improvements to your overall function. Yamani is also an amazing acupuncturist who is straightforward and does not waste time with treatment. She is kind, knowledgeable, and has helped a lot with my stress. I would highly recommend both... More

Don is an amazing RMT that really cares about muscle rehab and provides treatment holistically. He is very knowledgeable and really cares about helping you make improvements to your overall function. Yamani is also an amazing acupuncturist who is straightforward and does not waste time with treatment. She is kind, knowledgeable, and has helped a lot with my stress. I would highly recommend both practitioners! Less

Gianne provided an exceptional massage experience. He was highly professional and punctual, with a clean and relaxing environment. His technique was effective, addressing my specific needs perfectly. Highly recommend.

Warmly welcomed by the receptionist and thorough and friendly treatment by the physiotherapist. Great initial experience. Will definitely come back.

I came to Launch for physio after I dislocated my right knee. Ethan was so great - super knowledgeable, professional and his explanations and care were top notch throughout the few months that I saw him for my knee rehab. I would recommend him to anyone!

After a-lot of looking here & there online, I got to know about Launch Rehab, Richmond. I had wrist broken, glutes and full back pain. Pat ( physiotherapy), kristy ( chiropractic) and Andy (R.M.T) helped me through the whole process. Everything happened due to a car accident. But thanks to Pat, he taught me so many muscle stretching movements and muscle building exercises. His dedication and te... More

After a-lot of looking here & there online, I got to know about Launch Rehab, Richmond. I had wrist broken, glutes and full back pain. Pat ( physiotherapy), kristy ( chiropractic) and Andy (R.M.T) helped me through the whole process. Everything happened due to a car accident. But thanks to Pat, he taught me so many muscle stretching movements and muscle building exercises. His dedication and teaching skills set me for healthy lifestyle. Moreover, Pat made a full -body workout plan. I am very great full to him. Kristy’s and Andy’s magic worked on my full back and shoulders. After their sessions, I never had any back pain. With their help, I don’t have any muscle stiffness or pain which I used to have. What more could I ask for? Now I don’t think that the car accident was a bad thing happened to me. Everyone is so nice there, Both receptionists are very helpful. Thank you Launch Rehab. I recommend to everyone who want their pain go away, must book their sessions and Give it a try, believe me choosing Launch Rehab Richmond would be your one of the best decisions. Less

Pat not only has knowledge and experience but you can tell he genuinely wants his clients to achieve their goals.

Everybody that I have interacted with at Launch Rehab has been friendly and professional. Adrian is the best physiotherapist that I have ever gotten treatment from. He has provided me with several different treatments and exercises to help me reduce pain and regain strength. Don, the RMT, helped me with my shoulder. I highly recommend their services!

Thank you so much Christy, I love your professionalism. I finally can say that someone understands and hear me. Having someone explain to my husband if what is going on to my health has a big impact to me. I can’t wait to work this out with you. -Helen D.

Alfred Tung has been a great RMT in the last few visits. He helped fix my back and neck and gave me at home exercises to continue the recovery process. Thanks for the help and looking forward to more recovery sessions!

I've been going to the Richmond clinic and seeing Ethan for about 4 months now. I'll say I'm definitely not 100% but that's likely due to 10-15 years of avoidance and denial. Ethan has provided great advice and come up with a program to help me gain back mobility, flexibility, and reduce pain. He also provides a good deal of education, enthusiasm, and motivation as he's torturing...er... guiding ... More

I've been going to the Richmond clinic and seeing Ethan for about 4 months now. I'll say I'm definitely not 100% but that's likely due to 10-15 years of avoidance and denial. Ethan has provided great advice and come up with a program to help me gain back mobility, flexibility, and reduce pain. He also provides a good deal of education, enthusiasm, and motivation as he's torturing...er... guiding me through the exercises. ; ) As for the clinic itself, it's new, modern, clean, and has a variety of equipment to aide in getting people healthy. All the staff seem happy and welcoming. Less

Enoch was great. He addressed my upper back soreness from sitting all day. My wrist pain is all gone after one session. He also taught me stretches to help me loosen up my wrist and increase mobility for sports. I will be returning and definitely recommend to book with Enoch

I've been seeing Pat Wu the last few months to help with a weightlifting injury. Honestly, I've been to a lot of physios in the past and Pat is probably the best. He really takes the time to listen to me and what I want to get out of physio and training, he plans movements and exercises that will help me get better but that I'll also enjoy, he's great at explaining what he's doing and wants me to... More

I've been seeing Pat Wu the last few months to help with a weightlifting injury. Honestly, I've been to a lot of physios in the past and Pat is probably the best. He really takes the time to listen to me and what I want to get out of physio and training, he plans movements and exercises that will help me get better but that I'll also enjoy, he's great at explaining what he's doing and wants me to do, I can always get a hold of him and as a whole, the clinic is really nice as well. Less

Great front desk who makes you feel welcome. I had the privilege of getting help from Adrian which solved my issues within weeks, one major problem on my shoulder was fixed on the first visit which helped my mobility. He is gentle and helpful in his methods.

Excellent massage. He has well technique. I am always satisfy.

Pat is amazing! I injured my arms and back at work. I went to another clinic first, but I got no improvement, and I always felt unhappy after the treatment. On the first session, Pat pinned down my issues and gave me in-depth explanation. It was clear and easy to understand. He also answered all my questions gladly. I was really happy on the way home that day. Since then, I always look forward t... More

Pat is amazing! I injured my arms and back at work. I went to another clinic first, but I got no improvement, and I always felt unhappy after the treatment. On the first session, Pat pinned down my issues and gave me in-depth explanation. It was clear and easy to understand. He also answered all my questions gladly. I was really happy on the way home that day. Since then, I always look forward to the physiotherapy sessions. He is very friendly, a good listener to my concerns, and quick to adjust the treatments according to the condition change of my injury. The receptionists are also very friendly and helpful. I highly recommend Launch Rehab! Less

Pat is great!!! I had injured my mid back from playing basketball. I went to RMT, chiropractor.. not helpful. I have extended health plan but I've never thinking to use the physio coz I had some not so good physio expirences before from other physiotherapists. I didn't expect too much before I see Pat, just didn't wanna waste my extended health plan. Pat really change my opinion on physiotherapis... More

Pat is great!!! I had injured my mid back from playing basketball. I went to RMT, chiropractor.. not helpful. I have extended health plan but I've never thinking to use the physio coz I had some not so good physio expirences before from other physiotherapists. I didn't expect too much before I see Pat, just didn't wanna waste my extended health plan. Pat really change my opinion on physiotherapists. My back pain is getting a lot better. I'm really happy with the results. Less

Ethan helped relieve the constant pain associated with my upper back injury. I honestly thought the pain was going to forever be a part of my life as i get older. I was wrong! Ethans style of care is thoughtfull, passionate and knowledgeable. This applies to everything he does with his guests. Yes i said guests because thats truly how i felt as soon as i arrived at Launch. I could not be more sat... More

Ethan helped relieve the constant pain associated with my upper back injury. I honestly thought the pain was going to forever be a part of my life as i get older. I was wrong! Ethans style of care is thoughtfull, passionate and knowledgeable. This applies to everything he does with his guests. Yes i said guests because thats truly how i felt as soon as i arrived at Launch. I could not be more satisfied with what I have learned about self care and physical maintenance. I will definitely be returning and using my blue cross yearly allowance from my works health plan. I recommend others do the same. Thanks Ethan. .. Less

Pat's a miracle worker for my chronic back pain! In just a few sessions, he nailed down my issues and crafted a plan that brought huge relief. The personalized care and pro expertise went above and beyond. Huge shoutout to Pat's dedication and to Launch Rehab team – a solid 5-star recommendation! :)

I had a physio appointment with Adrian and he really took care of me. I came in with a very sore back and Adrian professionally diagnosed my injury after a thorough assessment. Adrian knowing I had a flight the next day gave me a lot of great tips on how I could get through a flight with my sore back. With the manual treatment, needling and rehab he gave me I felt much better. I couldn't stand st... More

I had a physio appointment with Adrian and he really took care of me. I came in with a very sore back and Adrian professionally diagnosed my injury after a thorough assessment. Adrian knowing I had a flight the next day gave me a lot of great tips on how I could get through a flight with my sore back. With the manual treatment, needling and rehab he gave me I felt much better. I couldn't stand straight coming into the treatment and I walked out of Launch Rehab standing straight again. Looking forward to be back! Less

I sought treatment for my frozen shoulder with Andy and was delighted by the results. His expertise in rehabilitation techniques greatly aided my recovery. Andy’s focused approach, combined with a comforting and professional environment, made each session a step towards greater mobility and less pain. Highly recommend for anyone seeking effective therapy for frozen shoulder."

I have been going to Launch Rehab now for over 2 months for my Knee injury. The front desk staff there is really nice: very friendly and pleasant to deal with. What I like most is that they ask you for water as you enter the facility. I'm seeing and working with the Physiotherapist, Adrian Cheng there and what a wonderful young man he is! Thoroughly professional and dedicated. Always ready to lis... More

I have been going to Launch Rehab now for over 2 months for my Knee injury. The front desk staff there is really nice: very friendly and pleasant to deal with. What I like most is that they ask you for water as you enter the facility. I'm seeing and working with the Physiotherapist, Adrian Cheng there and what a wonderful young man he is! Thoroughly professional and dedicated. Always ready to listen and offer professional help with a smile. Much appreciate all the help. Less

Great location and had exactly what I was looking for in a physio clinic! Adrian was also tremendous help and super informative to all my inquiries.

I had an outstanding experience at this rehab clinic. Andy, my RMT, played a crucial role in my healing journey. His expertise and personalized approach made a significant difference. The clinic's accessible location, combined with a neat and relaxing environment, enhanced my overall experience. I highly recommend this place for anyone seeking quality care and a peaceful atmosphere.

Ethan is a life saver, I had I pain on my forearm for over a year, went in a few different professionals and none of them solved my problem! On my first appointment with Ethan he found the issue and we start the recovery process! I highly recommend!

The new Launch Rehab in Richmond is amazing! All the staff are so helpful. And I’m so excited to have finally found a wonderful RMT that truly listens to what I need and I always leave there feeling way better than when I walked in - Andy Ma is the best!

Very professional and knowledgeable staff. Beautiful facility, thanks everyone.

Nice staff and professional

Ethan is the best!! very detailed guy, friendly and professional. Im currently having a problem with my right hand movement, and for day it has already improvement. They do one on one on their client, not like the other physiotherapy clinic. Marielle i think thats receptionist is very friendly and professional too. Always smiling and accommodating offer water when you come in and chocolate at... More

Ethan is the best!! very detailed guy, friendly and professional. Im currently having a problem with my right hand movement, and for day it has already improvement. They do one on one on their client, not like the other physiotherapy clinic. Marielle i think thats receptionist is very friendly and professional too. Always smiling and accommodating offer water when you come in and chocolate at the end of Overall 5 star service your treatment Less

I've been seeing Pat for issues with my shoulder, because I had surgery in April, and he's been so great to work with! He understands my concerns, makes adjustments to treatments when something new comes up, and is overall a great person to talk to! Would definitely recommend Pat if you're considering a physiotherapist at Launch Rehab! The front desk staff are also a great bunch! They're very hel... More

I've been seeing Pat for issues with my shoulder, because I had surgery in April, and he's been so great to work with! He understands my concerns, makes adjustments to treatments when something new comes up, and is overall a great person to talk to! Would definitely recommend Pat if you're considering a physiotherapist at Launch Rehab! The front desk staff are also a great bunch! They're very helpful and friendly! :) Less

Nice people very accommodating friendly. PT Adrian Cheng very professional and knowledgeable. Massage therapist Gianne Navoa got great hands. And Terisa front desk great smile always👍

Clean, new location. Quality care. Friendly staff.

Launch Rehab is a game changer. It's a very clean, warm and welcoming atmosphere. The reception is always courteous asking if I would like any water while I wait which is just great!! Adrian Cheng has been a great relief to my physiotherapy. No matter what the injury he takes his time to explain every aspect of the treatment and what recovery is going to look like. There is also an App to remind... More

Launch Rehab is a game changer. It's a very clean, warm and welcoming atmosphere. The reception is always courteous asking if I would like any water while I wait which is just great!! Adrian Cheng has been a great relief to my physiotherapy. No matter what the injury he takes his time to explain every aspect of the treatment and what recovery is going to look like. There is also an App to remind you about your exercises and it's so convenient incase I forget any of them. I couldn't recommend Launch Rehab enough! Take a chance! Update: I have had the great experience to use the expertise of another therapist at launch Rehab Richmond and am just so pleased that the quality of care carries over to no matter who you chose. Ethan Yeung is another great physio therapist next to Gianne Navoa as an RMT. I recommend everyone give Launch Rehab a shot. Less

The facility is brand new with modern decor and a small gym with good basic exercise equipment. The staff are all very pleasant and approachable. Adrian, my physiologist, was a revelation. His knowledge, skill and personality were fantastic. He was able to quickly diagnose my issue and work towards a solution while always explaining what he was doing and why. This last part was greatly appreciate... More

The facility is brand new with modern decor and a small gym with good basic exercise equipment. The staff are all very pleasant and approachable. Adrian, my physiologist, was a revelation. His knowledge, skill and personality were fantastic. He was able to quickly diagnose my issue and work towards a solution while always explaining what he was doing and why. This last part was greatly appreciated by me because I was able to understand what was being done so clearly. I have recommended Adrian to many friends and family and will continue to do so to anyone! Less

Adrian is a wonderful physio who takes extra care into your treatment. From beginning to end, he takes the time to review your intake forms and centres the treatment on your goals. After an increase in activity, I developed patellofemoral pain syndrome (PFPS) and Adrian did a great job addressing the loading issue that I was having by educating me on stretching and strengthening exercises, which ... More

Adrian is a wonderful physio who takes extra care into your treatment. From beginning to end, he takes the time to review your intake forms and centres the treatment on your goals. After an increase in activity, I developed patellofemoral pain syndrome (PFPS) and Adrian did a great job addressing the loading issue that I was having by educating me on stretching and strengthening exercises, which later progressed to more functional return-to-sport exercises. I have been pain-free for a month now. Less

Adrian is the best physiotherapist I've seen so far. He explains everything and make sure I leave with a lot of relief from my knee pain after each session.

Adrian is an awesome physiotherapist and spends the entire time of booking with you with 100% attention to your treatment which you can actually realize a difference and also on plus note is the building is brand new with great equipment and set up and not to mention the great receptionist treating you with the outstanding professionalism and with a smile Thankyou Adrian

I started going to Launch Rehab Richmond recently and have been seeing Isabella Funa for massage therapy. I have a long standing history of neck and shoulder pain. Isabella listens to my concerns and assesses me each visit. She communicates well what the plan for each session is. Most importantly, she is able to find my trigger points and her techniques are very effective. At the end of the sess... More

I started going to Launch Rehab Richmond recently and have been seeing Isabella Funa for massage therapy. I have a long standing history of neck and shoulder pain. Isabella listens to my concerns and assesses me each visit. She communicates well what the plan for each session is. Most importantly, she is able to find my trigger points and her techniques are very effective. At the end of the session, she goes over exercises that I can continue doing at home. I highly recommend seeing her if you are in Richmond! Less

Isabella Funa is a very respectful, kind and professional Massage Therapist, she always helps me she is very friendly. The receptionist is also kind and greets people with her beautiful smile the launch rehab environment is very friendly and clean it’s a great place to be at.

Isabella Funa is experienced who solved my problems

Adrian Cheng is a blessing. I have been to many physiotherapists in Richmond. Adrian shows passion for the craft and takes his time explaining everything step by step and leaves time for questions if you have any. I appreciate the apps/email that outline the exercises to follow up with at home. Launch Rehab Richmond is a great and relaxed environment I would recommend to anyone. Give it a try, yo... More

Adrian Cheng is a blessing. I have been to many physiotherapists in Richmond. Adrian shows passion for the craft and takes his time explaining everything step by step and leaves time for questions if you have any. I appreciate the apps/email that outline the exercises to follow up with at home. Launch Rehab Richmond is a great and relaxed environment I would recommend to anyone. Give it a try, you won’t be disappointed. Less

I started physiotherapy a couple weeks ago at Launch Rehab for frozen shoulders resulting from earlier falls. My physiotherapist is excellent. He is professional and extremely knowledgeable, always explaining the treatment and providing independent exercises We are already seeing improvement in range of motion. I plan to continue physiotherapy and also to have some massage therapy at the cl... More

I started physiotherapy a couple weeks ago at Launch Rehab for frozen shoulders resulting from earlier falls. My physiotherapist is excellent. He is professional and extremely knowledgeable, always explaining the treatment and providing independent exercises We are already seeing improvement in range of motion. I plan to continue physiotherapy and also to have some massage therapy at the clinic. Less

very professional and knows how to correct peoples challenges. I will be a long time customer.

I got work injured. My back and my knee hurt seriously. Ethan Yeung is so professional and helpful, he taught me how to do exercises to strengthen my body and he would use many different ways to healing my pains as well. He is also very friendly to have positive true words that I can move on during the hard times. I got full support from Ethan and now I am much much better than the beginning. I d... More

I got work injured. My back and my knee hurt seriously. Ethan Yeung is so professional and helpful, he taught me how to do exercises to strengthen my body and he would use many different ways to healing my pains as well. He is also very friendly to have positive true words that I can move on during the hard times. I got full support from Ethan and now I am much much better than the beginning. I did not know better English to appreciate what he had done for me. Only I will say: I will highly recommend Ethan Yeung. Less

My man Alfred always fixes me up good! He’s the only one I come to see when I’m sore.

Alfred is the man highly recommend him to anyone. Give this place a try and you won’t regret it!

Don is a great RMT. Place is clean and the staff are friendly. My new spot.

Awesome new clinic in Richmond, really clean and well maintained inside. I've been to many RMTs in richmond and highly recommend Alfred Tung at Launch. He does a thorough assessment in the beginning and tells you what you need physically on top of what you want to get done. Very professional and respectful, will always communicate what he does before he does it, good amount of strength with massa... More

Awesome new clinic in Richmond, really clean and well maintained inside. I've been to many RMTs in richmond and highly recommend Alfred Tung at Launch. He does a thorough assessment in the beginning and tells you what you need physically on top of what you want to get done. Very professional and respectful, will always communicate what he does before he does it, good amount of strength with massages and sends you away with some comprehensive stretches to do at home for maintenance. Easy to book online and bills Blue Cross directly. Plenty of free parking available. Less

Gianne is the best RMT that I have ever had. He is caring, understanding and professional. Glad he now works more hours at the Richmond location.

Adrian is very knowledgeable and was very thorough with his work. Both providing me a great appointment and also ensuring I left with great homework and exercises to do on my own. He ensured I had the tools I needed for a quick recovery.

Adrian is one of the best physiotherapist that I have ever seen. He is professional and extremely knowledgeable. I was experiencing lower back pain since the car accident and he was able to provide a combination of effective manual therapy on the spot and home care exercises to help alleviate the pain. I would highly recommend him to anyone.

The interior is extremely clean and modern, all of the equipment is brand new and high quality. The interior decorations are very fitting and the space is comfortable. The staff are super friendly and were able to help me with everything I needed :)

The new Launch rehab in Richmond is very beautiful. The clinic’s modern minimalist design makes the space feel warm and comforting when you first step inside. My experience with staff has also been excellent as everyone is friendly and willing to help. Highly recommend!

I visited Launch Rehab for physio and I was very impressed. The decor and environment was modern/clean, and all the staff was very welcoming and friendly My physio was Adrian, who was very knowledgeable and was able to help me understand my injury at a deeper level. He was very patient to answer my questions and was able explain the other muscles groups that will assist in recovery. He provided ... More

I visited Launch Rehab for physio and I was very impressed. The decor and environment was modern/clean, and all the staff was very welcoming and friendly My physio was Adrian, who was very knowledgeable and was able to help me understand my injury at a deeper level. He was very patient to answer my questions and was able explain the other muscles groups that will assist in recovery. He provided me with a catered excercise plan to improve my injury, and demostrated them to ensure that I can do them on my own properly. While other physios I've been to will treat multiple clients at the same time, I'm happy to see that Launch values your time and will keep you as their priority during the session. Overall its apparent that Launch really cares for their clients, and it really shows that their goal is to see progression in your health. I highly recommend them for treatment, and I'll definitely be back Less

The space is so clean, aesthetic, and functional! The staff are all very welcoming and professional. I had a great experience at Launch and would highly recommend it!

Knowledgeable, effective, and thorough. I had Adrian as my Physiotherapist to treat my lower back and shoulder pain. Not only was Adrian thorough with his assessment, his diagnosis and treatment were also very effective. I felt relief and improvement immediately after the session. I appreciate Adrian’s professionalism. Adrian took an effort in explaining to me what the underlying causes of my... More

Knowledgeable, effective, and thorough. I had Adrian as my Physiotherapist to treat my lower back and shoulder pain. Not only was Adrian thorough with his assessment, his diagnosis and treatment were also very effective. I felt relief and improvement immediately after the session. I appreciate Adrian’s professionalism. Adrian took an effort in explaining to me what the underlying causes of my problems were, and what his treatment plan would be in a precise manner. What set Adrian apart was that Adrian took the time to email me videos and instructions on the exercise program he recommended. This was very helpful. I would HIGHLY recommend Adrian, as he had a great approach to assessment, diagnosis, and treatment. P.s. I like how fresh and spacious the clinic is. Launch Rehab Richmond Clinic is freshly built with modern decor, treatment rooms, and a well-equipped gym. The ambience made me feel so calm and relaxed. Well done, Launch Rehab Richmond! Less

Launch Rehab opened another clinic in Richmond! It’s a great news to me. Not only its convenience location, but also the professional treatment from the staff as I usually get. Very beautiful and new clinic. I came here to receive physiotherapy with Adrian for my arm and wrist pain. He did a wonderful job providing me with treatment and knowledge on how to heal and prevent it from getting re-inju... More

Launch Rehab opened another clinic in Richmond! It’s a great news to me. Not only its convenience location, but also the professional treatment from the staff as I usually get. Very beautiful and new clinic. I came here to receive physiotherapy with Adrian for my arm and wrist pain. He did a wonderful job providing me with treatment and knowledge on how to heal and prevent it from getting re-injured. Overall Adrian was very knowledgeable and I can tell he cares a lot for his clients. Definitely recommend! Less

I went to get my lower back treated from lifting. Adrian treated me with professionalism, care, and respect. Not only did he give me a great massage, he also gave me rehab exercises to follow and I feel so much better after being at it consistently. The place was so aesthetic and clean, I look forward to coming again. I highly recommend Launch Rehab!

The space is so clean and spacious! I’ve never felt more at peace in an environment with any other healthcare providers. I saw Adrian for my lower back pain that I developed due to work and I am very impressed by the attention to detail. He asks many questions regarding my issue which shows that he really cares for his patients to get better! I’ve been doing the prescribed exercises and have been... More

The space is so clean and spacious! I’ve never felt more at peace in an environment with any other healthcare providers. I saw Adrian for my lower back pain that I developed due to work and I am very impressed by the attention to detail. He asks many questions regarding my issue which shows that he really cares for his patients to get better! I’ve been doing the prescribed exercises and have been feeling much more confident on my wellness journey. Would definitely hands down recommend Launch Rehab! Less

I saw Adrian for my neck and shoulder pain that I acquired from work. I was really impressed by his professionalism and his knowledge. He took a thorough history to understand and evaluate my case and clearly explained why I was experiencing pain. He worked with me on my mobility and provided me with an exercise plan. Adrian is an amazing physiotherapist who genuinely cares about his patients. If... More

I saw Adrian for my neck and shoulder pain that I acquired from work. I was really impressed by his professionalism and his knowledge. He took a thorough history to understand and evaluate my case and clearly explained why I was experiencing pain. He worked with me on my mobility and provided me with an exercise plan. Adrian is an amazing physiotherapist who genuinely cares about his patients. If you're looking for a physiotherapist, I would definitely recommend seeing Adrian! I’ve been seeing Andy for RMT treatments since December and have been so pleased. He is very personable, knowledgeable and skilled. I feel more relaxed and loose after each treatment. I would highly recommend Andy for anyone who is in need of an RMT Less

I went to Adrian at Launch Physio with some shoulder pain i had developed lifting in the gym. Adrian did an awesome evaluation and diagnosis. What I really found professional was him explaining everything he was doing and its purpose, very reassuring and fun to get to hear about the process in depth and all the muscles that connect from my neck and back into my shoulder. Anyways, Adrian explained... More

I went to Adrian at Launch Physio with some shoulder pain i had developed lifting in the gym. Adrian did an awesome evaluation and diagnosis. What I really found professional was him explaining everything he was doing and its purpose, very reassuring and fun to get to hear about the process in depth and all the muscles that connect from my neck and back into my shoulder. Anyways, Adrian explained from there what the next steps would be, how long i could expect it would take to get better and what exercises and stretches i needed to do. They also use an app called PhysiApp, which gives me reminders and video explanations of the exercises because i know im not alone in forgetting everything they said once i leave the door. I would highly recommend launch physio Richmond! 10/10 Less