based on 22 reviews
Friendly, efficient, and fast service. Thanks for fixing our boat tire right away. We appreciate the help.
Brought my trailer for repair, he said I needed a new axle, well I had a brand new Dexter axle that was the same rating and I brought it to him to put it on. He quoted me a price and said he would check the new axle I had for fit before installing. He called to let me know it was ready and the price had gone up considerably. When I arrived the axle was sho short he could not get the tires back on... More
Brought my trailer for repair, he said I needed a new axle, well I had a brand new Dexter axle that was the same rating and I brought it to him to put it on. He quoted me a price and said he would check the new axle I had for fit before installing. He called to let me know it was ready and the price had gone up considerably. When I arrived the axle was sho short he could not get the tires back on and advised I get spacers to extend the axle. His shotty welder had burned through the frame and fenders. He never advised the axle wasn’t correct because I would have told him to just sell me a correct one. This was a total hack job. I had to ratchet strap up the rear axle to get it home. He was very rude and offered no apology or explanation other than leave before they lock the gates as it was close to closing. Glad he finally started a Facebook page so I can review here too! Less
They serviced my trailer and replaced both hubs. Service was fast, friendly, and affordable. Great job!
James at Jake trailers is the best around for all your trailer needs Jake has it all highly recommend,, prices are great service is excellent no need to go shop anywhere else. He has brand new Big Tex Trailers and it does all types of repairs that very reasonable prices
Hard to deal with not good business to do business with.. Called and got a price and then price changed 4 days later on same CM flatbed in stock by 400$ Not a good way to do business. Not first experience with them. Beware of shady practices
This is a great business. Friendly and professional staff. They always have just what I need! Thanks so much.
Called on Tuesday got my axles, wheels and tires on Friday. Great advice and help getting the parts in a timely manner. Jake is a professional.
Great place to get a new trailer.
Best prices around for cm truck beds. So much so I drove through hurricane zeta to get there. (A 4 hour drive on a good day) The staff are great and went out of their way to accommodate my needs. They go above and beyond with the installation. It's the best way I have ever seen one installed before.
Did not get any service done just ask few questions but they were nice. Hope to do some business later.
Great people
Great business and excellent employees!!
I have done business with this place before, but that will never happen again. I have recently purchased a truck with a CM bed installed on it and the toolboxes are leaking. So, I called CM directly and discussed the issue with them. They were very nice and helpful and also apologized for the inconvenience. They (CM) located a local distributor for me to take my truck bed to for repair. This happ... More
I have done business with this place before, but that will never happen again. I have recently purchased a truck with a CM bed installed on it and the toolboxes are leaking. So, I called CM directly and discussed the issue with them. They were very nice and helpful and also apologized for the inconvenience. They (CM) located a local distributor for me to take my truck bed to for repair. This happened to be Jake's Trailers. The person at CM told me who to talk to and what to tell them to get my issue taken care of. So, I called Jake's trailers today and talked to the owner(or at least that's who he said he was) and explained my situation to him. His first question was, where did you buy it from and I told him a dealership in Tennessee. His response was, "then you should take it back to the place where you bought it". The place I bought the truck(with the bed already installed) was a car dealership, not a CM distributor was my response. You will have to work it out with them, not my problem. I'm asking you to do warranty work, not give me your unsolicited advice. Just lost a customer for life as I will never shop at your facility again. I will also spread the word among all of my friends as well. Less
Terrible service, he price gauges. Saw him charge a man 700 forwhat he said was a new brake system and all it was a small wire needed replacement. He is a slimmy business man.
James and staff always friendly and helpfull