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The KEY
208 W I-240 Service Road
Oklahoma City
OK
US
73139
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The KEY
208 W I-240 Service Road Oklahoma City OK 73139 US
4.60
714
Customer Testimonials
AI Summary
Customers overwhelmingly praise individual sales staff for fast, patient, and helpful buying experiences that enable approvals for first-time and low-down-payment buyers. However, repeated post-sale mechanical failures, slow repairs, unclear warranty limits, inconsistent online/finance quotes, and poor hardship handling are causing significant trust and retention issues.
The KEY
5
5
0
TP
2026-03-25T22:48:37.205Z
Danny was great and very patient. Even tho we wanted to test drive a lot of cars before our decision he made it easy and pleasant experience! He was nice and explained everything during the process. Thanx Danny!!!
Mar 25, 2026
Danny was great and very patient. Even tho we wanted to test drive a lot of cars before our decision he made it easy and pleasant experience! He was n... More
TTP
The KEY
1
5
0
NS
2026-03-25T10:22:45.978Z
While the company may seem understanding at first, my experience in 2024 did not reflect that.I found the customer service unprofessional, and there was little effort to work with me during a financial hardship. Instead of offering solutions, the situation escalated quickly toward legal action, which added more stress rather than support.I understand that contracts must be enforced, but how a company handles customers during difficult times matters. If you have other financing options available, I would strongly recommend considering them before choosing this company.
Mar 25, 2026
While the company may seem understanding at first, my experience in 2024 did not reflect that.I found the customer service unprofessional, and there w... More
NNS
The KEY
5
5
0
ML
2026-03-25T00:09:46.844Z
Danny was a nice guy and made the process easy to understand.
Mar 25, 2026
Danny was a nice guy and made the process easy to understand.
MML
The KEY
5
5
0
MG
2026-03-23T20:26:35.709Z
I was very nervous about trading in my car. I called and ended up in Mr. Danny hands. He was great from start to finish. He made me feel very welcomed and also felt that I could trust him. He is an amazing person. He took me step by step. Never caught an attitude or anything with my questions. Even though he answers most before I could. I will definitely recommend you going to THE KEY and speaking with Danny. He is great.
Mar 23, 2026
I was very nervous about trading in my car. I called and ended up in Mr. Danny hands. He was great from start to finish. He made me feel very welcomed... More
MMG
The KEY
5
5
0
RW
2026-03-22T00:03:04.621Z
They saved the day Danny is the best you come here ask for him he made the car buying experience worth it
Mar 22, 2026
They saved the day Danny is the best you come here ask for him he made the car buying experience worth it
RRW
The KEY
5
5
0
SD
2026-03-21T18:00:30.038Z
Danny was amazing!!....he had everything ready when I showed up, I was able to get in and out in a reasonable amount of time with everything thing being explained and all questions answered.. Thank you Danny again You Rock!
Mar 21, 2026
Danny was amazing!!....he had everything ready when I showed up, I was able to get in and out in a reasonable amount of time with everything thing bei... More
SSD
The KEY
5
5
0
JM
2026-03-20T00:11:29.771Z
Alex was very helpful and super great!!!! Thank you, Alex
Mar 20, 2026
Alex was very helpful and super great!!!! Thank you, Alex
JJM
The KEY
5
5
0
AR
2026-03-18T21:59:22.962Z
I work with Alex and he was the best. Got in to a nice car
Mar 18, 2026
I work with Alex and he was the best. Got in to a nice car
AAR
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