Great Customer service provided by Steve(Owner) and his crew, came on time to deliver the Unit and pick up. Excellent communication and very professio...
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Great Customer service provided by Steve(Owner) and his crew, came on time to deliver the Unit and pick up. Excellent communication and very professional service by Julian. Thank You!!
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5
Oct 09, 2024
Searched for an alternate to PODS (who couldn't handle my placement) and so happy I found UNITS. Steve returned my call promptly and assured me they c...
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Searched for an alternate to PODS (who couldn't handle my placement) and so happy I found UNITS. Steve returned my call promptly and assured me they could place the UNIT in my backyard. Matt and Rick did an excellent job in a difficult and very tight situation. Matt is a master at the remote controlled forklift and had no difficulties removing my UNIT as well. There was no damage to my yard or driveway. Don't hesitate to use UNITS. They are a fantastic company!
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5
Sep 06, 2024
Matt was awesome!! I highly recommend Units! The container is big, clean and easy to use! The pick up guy was on time, friendly and very professional!...
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Matt was awesome!! I highly recommend Units! The container is big, clean and easy to use! The pick up guy was on time, friendly and very professional! Forget the others, go with Units!!
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5
Aug 26, 2024
5
Aug 23, 2024
Had great service! Matt did a great job getting the storage unit in place!
5
Aug 22, 2024
Great Service! Extremely Friendly & answered all of my questions :) 5 Stars!!!
5
Aug 19, 2024
Great service and great pod for our temporary storage needs. Would recommended and use again!
5
Jul 12, 2024
Rick was timely & skilled. He was kind & helpful! Would definitely hire him again!
5
Jul 03, 2024
Perfect service, couldn’t have asked for anything better. Very convenient service!
5
Jul 02, 2024
Chris was great helping us with our container!
5
Apr 25, 2024
We used Units for a move and were very pleased. Great customer service and pricing was reasonable. We will definitely use again for future moves.
5
Apr 16, 2024
Trust the reviews! I had a fantastic experience. Pricing was clear from the start - no hidden charges. You get to talk to a local human when you ca...
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Trust the reviews! I had a fantastic experience. Pricing was clear from the start - no hidden charges. You get to talk to a local human when you call, no call centers, no automated systems, etc. The entire process was easy and pleasant. Delivery of unit was punctual and effortless. They don't even knock on your door, they just leave it and go. Could not possibly recommend them enough.
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5
Mar 29, 2024
Great service - delivery driver was great on placing it in the right spot in my driveway. Would highly recommend.
5
Mar 28, 2024
I ordered 2 units to move. Steve was very helpful and patient with all of my questions. He responded in a timely manner. Both drivers Casey and Matt...
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I ordered 2 units to move. Steve was very helpful and patient with all of my questions. He responded in a timely manner. Both drivers Casey and Matt arrived in a timely manner. They were friendly and took the time to show me how the units opened and locked.
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5
Mar 28, 2024
Love working with this company! They have excellent service and products. I would definitely recommend them if you need a storage unit.
5
Mar 27, 2024
Units Moving and portable storage of Cincinnati was the easiest and most reasonable portable storage company to deal with. They don’t charge all the e...
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Units Moving and portable storage of Cincinnati was the easiest and most reasonable portable storage company to deal with. They don’t charge all the extra fees like every other company I talked with when I was getting estimates. I called them yesterday and they had my unit out the following morning. They also had a piggyback so they don’t slam the container on your concrete while unloading. I highly recommend them for any storage business needs. Also want to give a shoutout to Matt. He was professional and pleasant to deal with.
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5
Mar 22, 2024
The delivery of the UNITS was super cool. A remote controlled fork lift of sorts. The operator dropped it right in place!
5
Mar 21, 2024
Matt was a true professional. Made the drop quick and easy. Made sure all our questions were answered.
5
Mar 08, 2024
Wonderful job getting storage container with Matt explaining the door opening and closing and locks to get!
Thank you Matt for being kind and explaini...
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Wonderful job getting storage container with Matt explaining the door opening and closing and locks to get!
Thank you Matt for being kind and explaining all to me!
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5
Mar 08, 2024
The “Units” are the best. Matt and Casey are excellent at what they do and Steve is wonderful to work with.
5
Feb 23, 2024
Matt and Steve from Units. WOW. Such a seamless and easy process. Efficient and super friendly. You can't go wrong with Units. This is our second ex...
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Matt and Steve from Units. WOW. Such a seamless and easy process. Efficient and super friendly. You can't go wrong with Units. This is our second experience with them.. 5 stars 🤩
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5
Feb 01, 2024
Just had a Unit delivered Matt was very professional and adept at placing it where I needed it.
5
Jan 15, 2024
Matt came out, very polite and good communication! Put my storage container exactly where I wanted to and then made sure I was set before leaving. Out...
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Matt came out, very polite and good communication! Put my storage container exactly where I wanted to and then made sure I was set before leaving. Outstanding service and excellent delivery. Highly recommend this company.
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5
Jan 15, 2024
Matt was AMAZING! On time and on target. He put our large container PRECISELY where we wanted it! Not an easy task in a condo parking lot!
5
Jan 05, 2024
5
Dec 26, 2023
UNITS has been wonderful to work with this year! Their employees are professional, and they took excellent care of our belongings while we were in tr...
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UNITS has been wonderful to work with this year! Their employees are professional, and they took excellent care of our belongings while we were in transition. I highly recommend using!!
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5
Dec 21, 2023
May was awesome. He put my container right where I asked him and he listened when I told him about the uneven ground and the difficult space where I ...
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May was awesome. He put my container right where I asked him and he listened when I told him about the uneven ground and the difficult space where I wanted the container. He made it work wonderfully!
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5
Nov 27, 2023
We used Units for storage, prior to a move, and then for our move. Incredible customer service, flexible with arrangements, and I liked knowing my bel...
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We used Units for storage, prior to a move, and then for our move. Incredible customer service, flexible with arrangements, and I liked knowing my belongings were nearby if were to need them. Highly recommend and will use in the future!
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5
Nov 16, 2023
5
Sep 13, 2023
Awesome
5
Apr 10, 2023
We work with units frequently for our business and have zero complaints, they have always been quick to respond and kind. I would recommend Units to a...
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We work with units frequently for our business and have zero complaints, they have always been quick to respond and kind. I would recommend Units to anyone in need of temporary storage.
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5
Mar 22, 2023
Steve is always very communicative. Thanks for a smooth process.
5
Mar 16, 2023
Great service, fast response. Would highly recommend and will use again in the future. The owner answers emails when it is not "normal" business hours...
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Great service, fast response. Would highly recommend and will use again in the future. The owner answers emails when it is not "normal" business hours, and his staff are friendly and professional.
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5
Mar 15, 2023
Steve and the team are incredibly easy to work with! Very responsive and accommodating and will definitely use again.
5
Mar 08, 2023
Units really made our move easy. They kept in contact to make sure everything was on schedule and were great to work with.
5
Feb 08, 2023
Steve was great to work with. Very responsive, met our needs and his driver placed it exactly where we needed it. Clean and functional unit. Great job...
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Steve was great to work with. Very responsive, met our needs and his driver placed it exactly where we needed it. Clean and functional unit. Great job guys. Keep up the great work!
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5
Feb 03, 2023
5
Jan 11, 2023
Loved it
5
Nov 30, 2022
We recently used Units for a move from our apartment to our new home and they were wonderful. Steve was super responsive and very helpful. It is such ...
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We recently used Units for a move from our apartment to our new home and they were wonderful. Steve was super responsive and very helpful. It is such a reasonable service and they did a great job picking up the unit and moving it to our home. They were punctual, responsive and professional. I highly recommend them to anyone needing to store items when moving.
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5
Nov 24, 2022
Units was very responsive to a last minute emergency request. Thank You
5
Oct 27, 2022
From start to finish, Steve was on top of it. The temporary storage of our home furnishings was by far the easiest part of our home renovation thanks...
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From start to finish, Steve was on top of it. The temporary storage of our home furnishings was by far the easiest part of our home renovation thanks to him. Thanks for everything!
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5
Oct 16, 2022
Had a great experience with renting the pod and picking up the pod will use again
5
Oct 14, 2022
I highly recommend UNITS Moving & Portable Storage! We used two of the UNITS during our office renovation. Steve and his team were very helpful, profe...
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I highly recommend UNITS Moving & Portable Storage! We used two of the UNITS during our office renovation. Steve and his team were very helpful, professional, and were flexible with us as our plans changed. Great local company!
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5
Oct 06, 2022
Owner was very courteous, understood and met our needs, communicated promptly and efficiently, and provided a container that operated properly and was...
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Owner was very courteous, understood and met our needs, communicated promptly and efficiently, and provided a container that operated properly and was very clean.
Delivery and pick-up drivers were quick, efficient, and placed the container exactly where we wanted it. The pick-up driver was so quiet and efficient that we were unaware that he had loaded the container until he was driving away.
I would use their services again and would recommend UNITS, as our experience was very pleasant.
Thank you, Units personnel.
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5
Oct 06, 2022
I wouldn't use any other...units is the best
5
Sep 29, 2022
We had a great experience with UNITs. Steve is very helpful, very quick to respond and overall great to work with. We had no issues throughout our r...
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We had a great experience with UNITs. Steve is very helpful, very quick to respond and overall great to work with. We had no issues throughout our rental of several units and would absolutely use UNITs again if the need arises. Plus, supporting a local business is always an added bonus!
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5
Aug 04, 2022
Could not say enough about this business! Units were on time, clean, professional, courteous and at a decent value. Worked use them again without hes...
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Could not say enough about this business! Units were on time, clean, professional, courteous and at a decent value. Worked use them again without hesitation!
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5
Jul 31, 2022
Outstandingly helpful! Thanks!
5
Jul 14, 2022
Easy communication and made moving so much easier. Highly recommend.
5
May 02, 2022
We had an amazing experience with UNITS. Steve responded to all of questions and needs very quickly and we were able to get a Unit in place to fit ou...
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We had an amazing experience with UNITS. Steve responded to all of questions and needs very quickly and we were able to get a Unit in place to fit our schedule perfectly. I highly recommend using them!
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5
Apr 29, 2022
Steve and his team are absolutely on top of their game! Steve was professional throughout the entire process and ensure our experience was the best y...
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Steve and his team are absolutely on top of their game! Steve was professional throughout the entire process and ensure our experience was the best you could ask for! I would use them again in a heartbeat. Fair price with excellent service! You guys rock!
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5
Apr 16, 2022
5
Feb 12, 2022
Steve and his team are professional, reliable, and responsive. Not only are the costs lower than the big name company, but they are locally owned an...
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Steve and his team are professional, reliable, and responsive. Not only are the costs lower than the big name company, but they are locally owned and operated! I am glad I noticed the UNIT name at a neighbor's house and called. Great experience
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5
Feb 03, 2022
The pod was delivered in a timely manner and Steve always answers my emails promptly. He driver that delivered both times was very nice and polite. Wo...
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The pod was delivered in a timely manner and Steve always answers my emails promptly. He driver that delivered both times was very nice and polite. Would def use again.
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5
Nov 18, 2021
Steve and his team at Units did an outstanding job at helping us during our move! Steve was responsive and even communicated outside of normal busines...
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Steve and his team at Units did an outstanding job at helping us during our move! Steve was responsive and even communicated outside of normal business hours to ensure we had scheduling coordinated for two 16ft units. Fair pricing, flexible scheduling with incredible customer service and well maintained units made our move a breeze. Thank you Steve and team!
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5
Nov 12, 2021
Steve has always been quick to respond and to help our business with storage options in a moments notice - Which is beneficial to our cleaning, restor...
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Steve has always been quick to respond and to help our business with storage options in a moments notice - Which is beneficial to our cleaning, restoration and construction company, Servpro of Cheviot and Cleves.
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5
Sep 29, 2021
Very fair price and very timely delivery and responsiveness. Stored my things for a year and everything came out looking brand new. Saves a ton versus...
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Very fair price and very timely delivery and responsiveness. Stored my things for a year and everything came out looking brand new. Saves a ton versus going to a big name too…
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5
Sep 04, 2021
This is an awesome company! The best moving experience I’ve ever had! The president, Steve, is so helpful and accommodating! The entire staff is so pr...
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This is an awesome company! The best moving experience I’ve ever had! The president, Steve, is so helpful and accommodating! The entire staff is so professional and great to work with. I highly recommend using this company for your storage and moving needs. This has an awesome experience using Units as my moving choice. Thank you!
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5
Sep 02, 2021
5
Aug 16, 2021
We had done our research to find UNITS was the best value and happy to support a local business. They were able to maneuver up our steep winding drive...
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We had done our research to find UNITS was the best value and happy to support a local business. They were able to maneuver up our steep winding driveway and drop it exactly where I wanted the unit in a tight corner next to our fence. The driver did it all quickly and professionally. The bill and final receipt were clear and easily recorded via email. The unit itself was clean and easy to open and close and lock. I definitely recommend this place!
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5
Aug 04, 2021
Our company, Footprints Floors, partners with Units to assist customers with storage for flooring installation and refinishing projects. This can be s...
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Our company, Footprints Floors, partners with Units to assist customers with storage for flooring installation and refinishing projects. This can be stressful and disruptive projects for our customers, but Units gives them one less reason to worry with a hassle-free storage solution. They always meet the timeline, are respectful of property, and provide a great value. Highly recommended to utilize Units for any length of storage needs!
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5
Jul 16, 2021
5
Jul 07, 2021
Renting from Units was an easy experience. The customer service from everyone I dealt with was top notch. I will recommend to my friends and family. T...
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Renting from Units was an easy experience. The customer service from everyone I dealt with was top notch. I will recommend to my friends and family. Thank you for the great service!
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5
Jun 26, 2021
Great service, great family owned business.
Jay M. Smith
5
Jun 25, 2021
5
Jun 24, 2021
Steve and his team were great. Incredibly responsive and best pricing I found for storage. We ended up having our stuff in storage for a year and ther...
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Steve and his team were great. Incredibly responsive and best pricing I found for storage. We ended up having our stuff in storage for a year and there was no evidence of rodents or really any bugs, which we've had issues with general storage units in the past. Would certainly recommend them if you're thinking of using pod storage.
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5
Jun 20, 2021
Absolutely wonderful always willing to help with storage needs
5
Jun 07, 2021
5
Jun 02, 2021
Was remodeling our office and needed somewhere to store desks, chairs and other items during the remodel. The process was very simple and painless. U...
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Was remodeling our office and needed somewhere to store desks, chairs and other items during the remodel. The process was very simple and painless. Unit was delivered on time and picked up promptly upon notice. I would highly recommend them for any of your moving or temporary storage needs!
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5
May 14, 2021
Quick responses, reasonably priced, clean unit, on time delivery and pick up - very happy with the whole experience!
5
Mar 26, 2021
Done what was promised prompt delivery and pick up clean when arrived easy to deal with everything was up front no surprises will use them again if ne...
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Done what was promised prompt delivery and pick up clean when arrived easy to deal with everything was up front no surprises will use them again if needed Steve was great to talk to and informative great all the way around
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5
Mar 05, 2021
After calling UNITS competition and getting a guy in CA, I called UNITS! In a society where you reach a phone voice prompt and sent on a long journey...
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After calling UNITS competition and getting a guy in CA, I called UNITS! In a society where you reach a phone voice prompt and sent on a long journey of listening to options, my calls were answered by one of the owners! Steve and his driver were friendly and informative. While I hope I won't be needing to use one of their portable storage units soon, I highly recommend UNITS to you!
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5
Dec 21, 2020
Professional and responsive.
5
Dec 17, 2020
5
Dec 01, 2020
I love that it's a local business and the owner gets back to you right away.
5
Nov 06, 2020
They were incredibly responsive and Steve was amazing throughout process. they were easily able to unload storage container on our property and the pr...
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They were incredibly responsive and Steve was amazing throughout process. they were easily able to unload storage container on our property and the price seemed reasonable. I would recommend them to anyone in need of extended onsite storage!
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5
Oct 30, 2020
We rented a unit for 2 months for our move and it was a great experience. Steve was very responsive and quick to help us throughout the ups and downs ...
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We rented a unit for 2 months for our move and it was a great experience. Steve was very responsive and quick to help us throughout the ups and downs of the process. I would highly recommend them. We will definitely use them for any future needs.
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5
Oct 18, 2020
Ended up renting a storage unit for 2 months, we did the packing and unpacking of unit. Scheduling was fast and easy with Steve, and had no problem wi...
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Ended up renting a storage unit for 2 months, we did the packing and unpacking of unit. Scheduling was fast and easy with Steve, and had no problem with pickup and delivery of unit. Truck driver was always courteous , and responsive to my needs. If I need their services again, I would not hesitate to use them.
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5
Oct 14, 2020
First time using a Pod service. Steve the owner was great. He personally answered the phone calls and scheduled the drop offs and pick ups. Huge sho...
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First time using a Pod service. Steve the owner was great. He personally answered the phone calls and scheduled the drop offs and pick ups. Huge shout out to the drivers as well. They were on time, professional, and nice. Put the pod exactly where we wanted. Units will be my go to for referrals.
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5
Oct 13, 2020
Nice
5
Oct 03, 2020
5
Aug 30, 2020
They were true to their quoted price. Drivers took their time and worked to place the Unit where I wanted it. They were very polite and professional....
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They were true to their quoted price. Drivers took their time and worked to place the Unit where I wanted it. They were very polite and professional. I would definitely use this service again if necessary.
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5
Aug 15, 2020
Great experience working with UNITS in Cincinnati. They were quick to respond to any questions and the drop off and pickup of my UNIT were both on ti...
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Great experience working with UNITS in Cincinnati. They were quick to respond to any questions and the drop off and pickup of my UNIT were both on time and without incident.
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5
Aug 13, 2020
Great help for a last minute storage solution for staging our home. Very quick to respond and worked around our tight schedule.
Storage unit was nice...
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Great help for a last minute storage solution for staging our home. Very quick to respond and worked around our tight schedule.
Storage unit was nice and easy to secure.
Will use again and recommend.
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5
Aug 12, 2020
Amazing service, flexible and always answers the phone/email.
5
Aug 05, 2020
Terrific customer service. If you have a question or need anything Steve responded to my emails immediately. I would definitely recommend to anyone ne...
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Terrific customer service. If you have a question or need anything Steve responded to my emails immediately. I would definitely recommend to anyone needing a storage unit.
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5
Jul 24, 2020
We rented 2 storage pods while we had our hardwood floors refinished. I found Steve at Units to be professional and organized, there driver was will...
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We rented 2 storage pods while we had our hardwood floors refinished. I found Steve at Units to be professional and organized, there driver was willing to work with us on placement of the units in the driveway. The units were both clean and dry. it was a great experience and we will use them again!
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5
Jul 23, 2020
UNITS and Steve Miller were exceedingly supportive in getting us a storage unit immediately - after calling PODS was going to take ~ 2 weeks. Their pr...
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UNITS and Steve Miller were exceedingly supportive in getting us a storage unit immediately - after calling PODS was going to take ~ 2 weeks. Their price was less and Steve was always helpful in getting the UNIT to us, picking it up, storing it until we were ready and then delivering to our new home. Great service, price and responsive to our moving needs - highly recommend them.
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5
Jul 16, 2020
Units customer service and drivers are super professional and personable. The concept and process is unbelievably easy. Wish I had used them before i...
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Units customer service and drivers are super professional and personable. The concept and process is unbelievably easy. Wish I had used them before in past moves. If I ever need to move again I will definitely use them and will highly recommend them to anyone. Absolutely awesome.
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5
Jul 09, 2020
Steve Miller goes above and beyond when in a pinch. We use his service often. He always fits us in if needed.
5
Jun 27, 2020
We chose Units to store some things that needed a climate controlled environment, like antiques and a piano, about 3 years ago. Steve was extremely re...
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We chose Units to store some things that needed a climate controlled environment, like antiques and a piano, about 3 years ago. Steve was extremely responsive to my questions, in a prompt manner. He was professional and just had great customer service skills. It took us those 3 years to get our house built and we just had the pod delivered two days ago. Again, great service! They delivered and picked up exactly when we needed it done. The things we stored are in the same condition as when they went in!! Steve was great to work with and the service provided was too notch!
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5
Jun 13, 2020
We used the Units pod to store some of our extra furniture while we thinned out the house for sale. The pod was very nice and clean, delivery and pic...
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We used the Units pod to store some of our extra furniture while we thinned out the house for sale. The pod was very nice and clean, delivery and pickup were on time, and the billing was exactly as we expected. No surprises. I wouldn't use anyone else in the future.
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5
Jun 12, 2020
5
May 29, 2020
5
May 28, 2020
I had friends who used other national chain portable storage and they warned me away from both. After reading other reviews of these companies, one ...
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I had friends who used other national chain portable storage and they warned me away from both. After reading other reviews of these companies, one review mentioned Units Portable Storage. I found the website. I submitted the online request for a quote and was called within minutes. The owner, Steve, was pleasant, friendly, and provided a lot of direction in what we might need. The experience from start to finish was great! The storage is well constructed, clean, and well maintained. I would highly recommend. Units is locally owned and that is what sets them apart. You’re not dealing with a call center customer service rep, you’re talking with the owner.
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5
May 24, 2020
Outstanding local company. Steve was great and they moved the unit exactly when I needed them to. Way cheaper than Pods too...
5
May 07, 2020
Nothing but positive experience from UNITS.
5
Apr 10, 2020
These guys were nothing short of amazing to work with. Steve was the most responsive person I have worked with at any company. They were polite, frien...
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These guys were nothing short of amazing to work with. Steve was the most responsive person I have worked with at any company. They were polite, friendly and professional. During our move they were the one company I had no worries to complete their work. We had 2 large units that were picked up and delivered at different times because of our crazy build/sale schedule. They never once acted like we were a burden. The pickup and delivery guys were super friendly and personable. If I ever have a need for storage units again there is a 100% chance I am coming back to UNITS. Thank you for being the stess free part of out building process.
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