based on 70 reviews
Great guys and great service. They know what they are doing. I highly recommend them!
Atlas Rv is wonderful. Rocky, Sam, and Keefer are knowledgeable, experienced, friendly, precise and punctual. If you need mobile Rv repair don’t hesitate to call Atlas Rv
Very helpful saw our problem turned around and came to assist us. Thanks
Left a message on a Wednesday night, it’s Friday and they still haven’t returned the call.
If I could give them less than a one star I could. Needed my refrigerator fixed, Rocky assured me he would make sure I had all of the documentation to be reimbursed for the replacement. Charged me $4800 total for a service call and a new refrigerator. I paid Atlas after being assured I would be reimbursed by Keystone. We were only reimbursed $2100 from Keystone because Rocky would not answer p... More
If I could give them less than a one star I could. Needed my refrigerator fixed, Rocky assured me he would make sure I had all of the documentation to be reimbursed for the replacement. Charged me $4800 total for a service call and a new refrigerator. I paid Atlas after being assured I would be reimbursed by Keystone. We were only reimbursed $2100 from Keystone because Rocky would not answer phone calls or submit the proper paperwork. Keystone tried, he refused and cost me a lot of time and money. Then the new refrigerator did not work. He did not stand behind his work and charged my extended warranty $1700 for parts. I never approved him communicating and billing my extended warranty. He also admitted to overcharging me $100 initially, but didn't reimburse me. He was paid over $6000 for a refrigerator replacement that took months. He doesn't stand behind his work, refused to fix the nonworking refrigerator that he ordered and installed without additional payment first. His people are good, to bad they work for a complete scam artist. He banks on getting in and out and either you move on down the road, or he just stops answering the calls. Would NOT recommend unless you want to be scammed. Less
Awesome communication and excellent service! Rocky and Kiefer were great to work with.
8-21-24 Keifer came to my site today, first of all, im happy they are mobile techs! Secondly, He did a wonderful job repairing the issues I had, and gave me suggestions to deal with some other issue I asked him about. Patient and thorough, he gave me an estimate prior to doing work, the final bill was exactly what he had quoted me. Highly recommend. The only hard thing for me was waiting for th... More
8-21-24 Keifer came to my site today, first of all, im happy they are mobile techs! Secondly, He did a wonderful job repairing the issues I had, and gave me suggestions to deal with some other issue I asked him about. Patient and thorough, he gave me an estimate prior to doing work, the final bill was exactly what he had quoted me. Highly recommend. The only hard thing for me was waiting for the appointment. Their company is understandable busy this time of year, but I found communication slow and appointment was made two weeks ahead of time. None of my issues were immediate. Less
Great service with acceptable, knowledgeable, RV tech
I had to revise my review I have an attitude issue and tend to over react. Even with my old horrible review and my rude voicemail Rocky called me back with the upmost respect. My apologies to Atlas, Rocky, and the rest of the workers at Atlas mobile RV repair
It felt as if all of a sudden our trailer was falling apart. And we were becoming depressed. Well, once the repairman got here, it turned into be a pretty simple fix. Now our trailer is up and operational everything is working fine and they are going to come back and do some minor maintenance for us Thank you for doing a wonderful job and getting us out of our dilemma
My living room slide was making a horrible noise when trying to put it out. It looked to me like a cable was fraying. Contacted Atlas Mobile, they drove to the Yakima area to assess the problem and worked with my extended warranty company to get authorization for the repair a couple weeks ago. Today they did the cable repair and slide adjustments. it is working so smooth now!! Really did a great ... More
My living room slide was making a horrible noise when trying to put it out. It looked to me like a cable was fraying. Contacted Atlas Mobile, they drove to the Yakima area to assess the problem and worked with my extended warranty company to get authorization for the repair a couple weeks ago. Today they did the cable repair and slide adjustments. it is working so smooth now!! Really did a great job. I am excited to be able to use my RV again! Less
What a breath of fresh air. Atlas Mobile RV Service really came through. Rocky and his team got us up and running after a long (6 month) and tedious repair process by a dealer. Long story short, we had upgraded axles put on our fifth wheel and when it was delivered back to us. The brake line had already shifted into the tire rubbing a hole in the line. No Brakes!!! So contacted Atlas. They had a... More
What a breath of fresh air. Atlas Mobile RV Service really came through. Rocky and his team got us up and running after a long (6 month) and tedious repair process by a dealer. Long story short, we had upgraded axles put on our fifth wheel and when it was delivered back to us. The brake line had already shifted into the tire rubbing a hole in the line. No Brakes!!! So contacted Atlas. They had a Keifer (tech) over to me in a day to diagnosis repair. Part was ordered and was given an ETA for delivery. Unfortunately the ETA was for a Tuesday after a scheduled trip. To our surprise the part delivered early. Contacted Rocky that morning, let him know the part was in and if they some how could get it installed that day our trip could still happen. He made it work, Keifer was over in a couple hours and we are back to enjoying our fifth wheel. Thank you for the incredible service. Highly recommend Atlas Mobile RV Service. Less
I have had the distinct pleasure of dealing with these gentlemen on several occasions. The first time was to fix a bad repair done by RV Dr. Barrera. They were courteous, professional, and fixed the mess Barrera had created for a reasonable price and in a timely manner. I've used their service another 3 times, and have always been very happy. Kiefer really knows his stuff! Rocky couldn't be m... More
I have had the distinct pleasure of dealing with these gentlemen on several occasions. The first time was to fix a bad repair done by RV Dr. Barrera. They were courteous, professional, and fixed the mess Barrera had created for a reasonable price and in a timely manner. I've used their service another 3 times, and have always been very happy. Kiefer really knows his stuff! Rocky couldn't be more pleasant to work with. I would give them 12 stars if I could! You can feel very confident using them. Less
Atlas mobile RV service is a breath of fresh air especially when compared to the RV dealerships in the Tri-Cities Washington. It is especially convenient that they come to you! Initial scheduling was not that bad as Rocky was able to get me on the schedule in a reasonable amount of time. Christian, the respectfully conscientious service technician that worked on my fifth wheel was able to immedi... More
Atlas mobile RV service is a breath of fresh air especially when compared to the RV dealerships in the Tri-Cities Washington. It is especially convenient that they come to you! Initial scheduling was not that bad as Rocky was able to get me on the schedule in a reasonable amount of time. Christian, the respectfully conscientious service technician that worked on my fifth wheel was able to immediately diagnose and a short in light harness as well as why my kitchen slide was not working correctly. Both work perfectly now! If I ever have any issues again, will not hesitate to call Atlas mobile RV service! Less
They came over to my place. Kiefer, technician, very knowledgeable, friendly. Glad I called.
These guys are very knowledgeable and I trust them 100%. I give them a 10 for customer service. Thanks Rocky thanks Christian
Customer service, honesty, and integrity, these guys have it all. They provided A+ service in the repairs of my RV. They were able to explain everything, made me feel comfortable and at ease, answered all of my questions and concerns, from start to finish, Rocky and Kiefer their technician are extremely knowledgeable and helpful. I highly recommend them to anyone looking for a quality, RV repair ... More
Customer service, honesty, and integrity, these guys have it all. They provided A+ service in the repairs of my RV. They were able to explain everything, made me feel comfortable and at ease, answered all of my questions and concerns, from start to finish, Rocky and Kiefer their technician are extremely knowledgeable and helpful. I highly recommend them to anyone looking for a quality, RV repair work in the Tri-Cities area. Thank you Atlas Less
I highly recommend this company! Their communication is great, they show up on time and the bill came in less then the estimate! Keifer, did the work and he knows what he is doing. I was quite refreshing to finally find a company that’s as professional as Atlas Mobile.
Kiefer Colburn our service technician was here on time and provided us with first rate service at a fair price. I highly recommend Atlas Mobil RV Service!
Kiefer came to Walla Walla and serviced our air conditioners and repaired water leaks in our Class A Motor Home. He was professional, did a great job in all areas with a fair price. We will be glad to work with them again in the future if needed.
These guys are the best. They came in a pinch, they are professional and know exactly what they are doing. Highly recommend!
Atlas mobile RV Repair came through for me and my wallet. You don't get charged twice for service calls if they don't have the parts, extremely knowledgeable and easy going, Kiefer listened to me, then set to diagnosing, parts not on hand but ordered immediate and reschedule made. Today he finished the repair and I am so happy and thankful for the positive result. Also learned a little about slid... More
Atlas mobile RV Repair came through for me and my wallet. You don't get charged twice for service calls if they don't have the parts, extremely knowledgeable and easy going, Kiefer listened to me, then set to diagnosing, parts not on hand but ordered immediate and reschedule made. Today he finished the repair and I am so happy and thankful for the positive result. Also learned a little about slides:). Thanks Atlas, I WILL USE YOU AGAIN (It's inevitable, lol) Less
Quick, efficient and polite. The gentleman who worked on my travel trailer explained everything and even answered a question on something that he didn't work on. Just a great experience!
I give Altas Mobile RV service a solid 10 out of 10. Excellent service, on time appointments, cheerful and courteous customer service. They have come to me 3 times for issues with my trailer and have been very reasonable in pricing. Keith has a wealth of knowledge and goes above and beyond. Just had him here today to scout out a propane leak and he even remembered the names of my 2 cats from 6 mo... More
I give Altas Mobile RV service a solid 10 out of 10. Excellent service, on time appointments, cheerful and courteous customer service. They have come to me 3 times for issues with my trailer and have been very reasonable in pricing. Keith has a wealth of knowledge and goes above and beyond. Just had him here today to scout out a propane leak and he even remembered the names of my 2 cats from 6 months ago. Less
So impressed with my first experience with Atlas! Keifer Colburn was kind, thorough and patient while he figured out my RV’s water problems. Will definitely use them again!
We travel a lot and I ran into Rashed while he was on a job at the RV Park we are at. As new RVers I had a couple questions. He was very informative and helpful friendly (a great asset to your company. He made sure to give me some business cards and based on the Interaction we will highly recommend Atlas Mobile RV Service. Brian K Above The Rest LLC
Rashed was very professional, Atlas is highly recommended!
Great technicians and friendly staff.
Friendly, prompt, and efficient.
So thankful I found this company to come check out our furnace. I would highly recommend this company to anyone needing rv repairs! They won't try an repair something just for the sake of getting money if nothings actually wrong. Thank you atlas!
My Power Gear leveling system had an error and they diagnosed the problem as a faulty break on the passenger rear jack. They replaced the break and reset the system. It is functioning fine now.
We used Atlas Mobile RV service and was extremely satisfied with their prompt service. The service technician that helped us was extremely knowledgeable. He ordered and replaced a leaky toilet in a timely matter. I would definitely use and recommend them again!
Great service
Great service helped with warenty work on the washer /dryer. Explains how to drain washer.
Very great service. Especially in the middle of nowhere
This company is top shelf in my opinion. There very passionate and professional about the way they do business! I would recommend them for all your RV needs. They are my first choice in RV repair. If you want it done right the first time call Atlas Mobile RV repair.
They did my great tank flush, and I hadn't had issues since so I'm happy.
Prompt, with the necessary skills and equipment. The job was completed on time and with no surprises. Now that winter is ending, I have already started planning the next round -
They replaced a skylight on our trailer.
fast and friendly to get to you and fix your issues, especially your AC during the hottest part of summer. Thank you!
We had storm damage to our trailer August, '22. Atlas responded to our needs and worked with the insurance company to get quality parts and make needed repairs. The biggest obstacle was to match up inside cupboard that was damaged. The custom cabinet and ceiling panel look great. Brian was always responsive to my monthly texts and gave me updates as to the work being completed. I am certain th... More
We had storm damage to our trailer August, '22. Atlas responded to our needs and worked with the insurance company to get quality parts and make needed repairs. The biggest obstacle was to match up inside cupboard that was damaged. The custom cabinet and ceiling panel look great. Brian was always responsive to my monthly texts and gave me updates as to the work being completed. I am certain the repairs completed by Atlas are far better and quicker then any local RV Company would have been. Atlas is highly recommended. Thank you Jared and staff for a wonderful service. Jill and Jeff. Less
I called Atlas to inquire about an issue with my holding tanks on my 2016 travel trailer which I live in. Not only did they provide excellent service and helpful tips for the future but they were efficient, fairly priced and knowledgeable. Any issues I have in the future I will definitely be calling Atlas. Customer service is very difficult to find and Atlas provides it like the good ol’ days. It... More
I called Atlas to inquire about an issue with my holding tanks on my 2016 travel trailer which I live in. Not only did they provide excellent service and helpful tips for the future but they were efficient, fairly priced and knowledgeable. Any issues I have in the future I will definitely be calling Atlas. Customer service is very difficult to find and Atlas provides it like the good ol’ days. It’s been a few months since I left the above review and I have had to call Atlas again for an issue with a leaking propane regulator…they were there to rescue me with prompt service, knowledgeable service man and all around exemplary care got the customer. On a scale of 1-10 they are unquestionably a 12+. This kind of service is becoming a thing if the past but not at Atlas Mobile RV Service; they are a model for others to follow. Less
Fair prices and awesome service. These guys are trustworthy and dependable.
Definitely would recommend Atlas to anyone who needs RV service! The technician knew what he was doing, very professional! Going to use them instead of bringing my RV to a dealership! 5 stars!
Rocky and his crew are outstanding. They are fair they tell you exactly what needs to be done and what can wait. They were very fast at diagnosing my problems. I am a brand new RV owner and I wasn't sure where to turn. I got with these guys based on the fact that they are a five-star on Google and it is a veteran owned business. I am a veteran myself so I completely trusted them from the outset. ... More
Rocky and his crew are outstanding. They are fair they tell you exactly what needs to be done and what can wait. They were very fast at diagnosing my problems. I am a brand new RV owner and I wasn't sure where to turn. I got with these guys based on the fact that they are a five-star on Google and it is a veteran owned business. I am a veteran myself so I completely trusted them from the outset. They do fantastic work. If you need RV service done, this is the place to go. Less
If you need mobile repairs on your RV reach out to Atlas teary do great work
Atlas Mobile RV has provided work for us several times with a very quick response. The quality of the work has been "top shelf"! Highly recommended! They work hard at earning your business.
Great bunch to have work on your RV. Friendly,knowledgeable, efficient and prompt. Have had SEVERAL jobs done by them and all have been done correctly the first time.
Atlas was very prompt and worked well with me and my schedule. Did a very good job and helped me with my insurance claim. Couldn't ask for a better team.
They were very prompt and friendly. Would for sure recommend them and use them again.
These guys are awesome, flexible and fair. They came out to my house, fixed my septic tank in my RV, let me know correct estimates on what the service was going to cost me up front. I have had some troubling experiences with some local rv shops so I am glad I found a business that believes in communication and customer service. I Definitely will be using them again in the future!
Jarrod and his family are hand down the only people I would want working on my stuff when it needs repair
Professional and honest! They are awesome and I highly recommend them!
Honest, conscientious and professional!
They resealed my roof on my Camper. They were very efficient, fast and did a really good job. The price was very reasonable
I’ve worked with Jarred McKee many years and I would recommend his service for the simple fact he is a fair and honest man.
Awsome customer service, dependable, highly recommend!
Highly recommend Atlas Mobile RV Service. They were on time, polite, and very professional. Veteran owned and operated as well! All my RV needs will be with Atlas from now on. Thank you Atlas!
If you’re in need of RV repairs/help I cannot recommend Atlas enough! It’s so convenient that they come to you no trying to tow your RV or leaving it for ages in a shop to get fixed. They’ve been in the RV industry for a long time and really know their stuff. They’re just a really great local business ran by amazing caring people!