2026-07-08T22:06:49.601Z

I called this business and said "Hi, do you do jewelry repair" and the lady who answered responded in a rude tone "well, yeah that would be me" I was confused with her response and replied "I'm sorry, do you repair jewelry here" she replied "well I have 15 years experience so I'd say I do" in a snarky tone. I told her "nevermind, I'll take my business elsewhere have a nice day" She may have been having a bad day but first impressions are extremely important, if you are so rude and bothered by someone inquiring about service I can only imagine what my experience would have been taking my jewelry in to be repaired!

2026-07-01T18:38:20.753Z

It's not hard to fix your hours for it to say open and closed I drove all the way over here because your maps says open just for you to be closed for a whole week and you don't ever answer your phones.

2026-06-25T19:59:12.984Z

Love love love the staff here! So happy I went here and no Kay jewelers lol. Saved me so much money and way better options!

2026-06-25T19:58:30.901Z

Love this place! People here are like family!

2026-06-25T19:58:06.074Z

Great prices! All the staff are awesome!

2026-06-25T19:54:40.572Z

Super awesome staff, great prices, learned a ton!

2026-06-25T19:53:40.416Z

All the staff are awesome!

2026-06-04T00:12:19.946Z

Excellent service and price for a new watch battery! Thanks NEJ

2026-05-26T22:38:55.198Z

Friendly and honest staff. Fair pricing and a great assortment.

2026-05-21T18:13:48.592Z

If you’re not jewelry shopping at Nelson Estate Jewelers, you’re not getting amazing variety and (more than) fair prices. The very friendly, knowledgeable and fun staff only add to the great experience at Nelson Estate Jewelers!

2026-05-16T19:28:15.494Z

Randy is always so helpful and kind! He takes great care of us as customers and ensures we always want to come back. Highly recommend!

2026-05-15T22:50:57.527Z

A friend of ours referred us to this Jeweler after having a great experience. My husband & I took some jewelry & a coin to find out the value. We met with Randy Diaz, who was so friendly, knowledgeable & took his time to explain everything to us. We had decided before we went that we would get 3 prices since we had no idea of the value of our pieces. We both liked Randy so much, we thought about not going anywhere else, but decided to stick to our plans. The 2nd place was horrible, so after getting a price for the coin we left as we felt we were bothering them. At the 3rd place we were helped by a very nice woman who's price & explanations were pretty similar to Randy. With that, we still decided to go back to Randy, as he stood out as someone we could really trust. We still have a few things we are considering selling & when we do we will just go see Randy!! This place also had some beautiful pieces to sell. Please check out Nelson's Estate Jewelers & ask for Randy!!

2026-05-12T20:48:52.536Z

Randy was so helpful and gave A+ customer service. Will definitely be using them again in the future and also referring friends and family. Extremely content with this establishments service!

2026-05-09T18:31:47.993Z

What gorgeous jewelry! Are these prices for real? Amazing fair prices…. best customer service with Randy Diaz. I could have easily bought 10 pieces here….. easily! 💕

2026-04-29T16:35:41.241Z

They helped me check my bracelet for natural diamonds

2026-04-27T18:54:49.653Z

Not only will you find unique items at great prices, you will be treated like part of the family as soon as you walk through the door. The staff is amazing and effortlessly ensures making a big purchase truly enjoyable. I had been searching for the right anniversary ring for years and found the perfect fit my first visit! Granted, I took several indecisive hours to determine exactly what I wanted but David was extremely patient and never pressured me. Annie was also fun and encouraging. I needed my new purchase resized but started second-guessing the size a few days later so I called and spoke to Annie who came up with the brilliant solution of going up a quarter size from my original choice. I brought my son with me to pick up my set and staff was so kind and patient with him. Thanks for the sweet little gift, Randy! My kiddo felt so special to get something too. I couldn’t be happier with my new set!

2026-04-16T20:02:28.035Z

I had an amazing experience at Nelson Estate Jewelers with Anne! She helped me with sizing and soldering my mother’s wedding set to fit me. Anne was very knowledgeable and friendly and helpful… my mother passed and she was compassionate to deal with as well. The building is so secure (they have to buzz you in)I felt very safe. They have such beautiful jewelry and settings in there …they trade, sell and do custom work for you as well! I am going to be doing more business there for sure in near future!! Thank you so much again for making my mother’s rings my own! Love them!!!

2026-04-11T01:15:28.359Z

2026-03-21T17:59:23.063Z

Annie and her team helped me use old diamonds from my mother's ring and incorporate them with a lovely emerald into a new setting. They are fabulous to work with and I'm, thrilled with my ring!They have a wonderful variety of peices including alot of great vintage jewelry!

2026-02-21T00:36:25.609Z

Great little shop! I got a free appraisal on some old watches of mine. While they weren't interested in any of them, their appraiser, Randy, literally spent about a half hour of his time finding market value for them from other buyers and passing that info on to me, free of charge. It will be of great value to me should I choose to attempt selling them on my own. Will repeat this visit some time, as I have repairs that I need done. This is how business should be done, folks!