based on 123 reviews
I got a screen repair by this man a while ago. While my phone was still functioning somewhat, there were faults in my phone after it was repaired. My screen would randomly glitch, and I always had to lock and unlock it to fix it. When I was on a phone call and had the phone to my ear my screen would constantly go black. My phone would constantly overheat. So I figured the repair wasn’t done well.... More
I got a screen repair by this man a while ago. While my phone was still functioning somewhat, there were faults in my phone after it was repaired. My screen would randomly glitch, and I always had to lock and unlock it to fix it. When I was on a phone call and had the phone to my ear my screen would constantly go black. My phone would constantly overheat. So I figured the repair wasn’t done well. I went to get my screen fixed today in a different state, at a reputable shop. The repairman told me about how the person that repaired my phone previously didn’t do a good job, was using glue where he could’ve screwed stuff, and the screen was low quality and very thick. Now that my screen is actually fixed correctly, I can see a huge difference, especially with the colors on my screen. I will say just find an actual reputable place. I was charged over $120 for that repair and it was completely janky. Less
Dropped off a controller for a stick drift fix. He texted me that he'd need to order a part to fix it, and that it would take a few days. I told him that was fine. I messaged him a week later asking for an update, to which he told me he lost the part. And had to order it again or get a claim from FedEx, I said ok. ANOTHER week goes by, and I ask for an update, he says he's still waiting on the ... More
Dropped off a controller for a stick drift fix. He texted me that he'd need to order a part to fix it, and that it would take a few days. I told him that was fine. I messaged him a week later asking for an update, to which he told me he lost the part. And had to order it again or get a claim from FedEx, I said ok. ANOTHER week goes by, and I ask for an update, he says he's still waiting on the part for a SECOND time. Several days pass and I recieve a text that my controller is still broken, and he can't fix it. So there's a month wasted, and 0 progress made. Save your time and your money and go elsewhere. Less
This guy is a thief
Convient, efficient, and all-around excellent service! Super pleased with the final product.
I was very skeptical due to mixed reviews, but I am here to tell you… I had an amazing experience. Jay fixed my MacBook screen expeditiously and at a reasonable price. Its working perfectly. Thank you.
Stressful, frustrating, and disappointing. He damaged my phone during the repair and the process of remedying the issue was painful. I wish I hadn’t wasted my time, energy, and money on such unprofessionalism and had taken my business elsewhere to begin with. I went to Fixaholic Repairs to get my phone’s shattered back panel fixed. After a messy non-communicative drop-off process and coming back... More
Stressful, frustrating, and disappointing. He damaged my phone during the repair and the process of remedying the issue was painful. I wish I hadn’t wasted my time, energy, and money on such unprofessionalism and had taken my business elsewhere to begin with. I went to Fixaholic Repairs to get my phone’s shattered back panel fixed. After a messy non-communicative drop-off process and coming back to pick up my phone, he explained that the flashlight had come off my phone because he’d applied too much heat when removing the back panel. As it was the end of the day before a holiday weekend, he said he could not fix this problem until next week, meaning my phone would have a hole where the flashlight had been for 5 days, exposing it to the risk of water damage. Clearly upset, I asked him if there was a discount for the damage and inconvenience he’d caused, and he conceded to give me $10 off but insisted that it wasn’t a big deal because the part was going to be replaced in any case and that it would be a lot of work for him to remove the back panel again. He did not apologize once throughout the interaction and made me feel like this damage he’d caused was my problem and that I was inconveniencing him. The nonchalance and apathy towards damaging my phone during a repair felt like a slap in the face, a blatant disregard for my time, property, and concern. Coordinating the pick-up the following week was like pulling teeth, starting with me reminding him that he said he was going to come pick up the phone and then going back and forth, each time the pick-up time was delayed more and more. When he finally came to pick it up, he told me he could not deliver it back later that day and that I would need to pick it up myself. When I told him this would not do, he said, “Okay, I’ll figure something out then.” Some constructive feedback for the business: You could improve your customer experience by taking more accountability for mistakes, acknowledging that handing off one’s phone to a stranger is already anxiety-provoking and showing some empathy and understanding for the frustration you caused, proactively explaining delays rather than waiting for the customer to reach out asking when you’re going to show up or why you haven’t shown up yet, not overbooking yourself and improving the efficiency of your operations so that such delays don’t happen so that you can actually deliver your services in a timely manner. It would be helpful to let customers know they need to make an appointment with you if they are dropping off in person so that they are not going all the way there only to find out that they have to leave their phones with the guy who runs the photo store from which your business operates. Do not rely on your customers to remember when you should pick up or drop off, please keep track of these things yourself. Please find reliable transportation so that you can actually fulfill the pickup and delivery service you say you provide, rather than asking the customer last minute to come pick it up. Or simply do not offer pickup/delivery if you cannot consistently do it. I am rooting for small businesses and hope you are able to get your act together for the sake of other people who end up using your services. I understand that it may be difficult to run a small business and that mistakes happen, but the way you run your business right now is honestly unacceptable. Less
Fixed my phone in 20 mins. Great job.
Thank you for the exceptional repair job on my phone! Your expertise and attention to detail truly shine through. My Samsung J7pro device looks and functions better than ever, and I'm extremely grateful for your skillful work. You've exceeded my expectations, and I highly recommend your services to anyone in need of phone repairs. Keep up the fantastic craftsmanship!
I love the service I highly recommend these guys
Amazing service Great repair, very friendly
DON'T GIVE THEM YOUR MONEY. In the end, my phone isn't fixed. Jae is unprofessional and started being rude and going off on me when I complained about his unprofessionalism. The good things: the price is reasonable and they fixed my cracked screen and back of my phone; they’ll come to you. The bad: they'll come to you late---dude was extremely late picking my phone up and dropping it off; my ph... More
DON'T GIVE THEM YOUR MONEY. In the end, my phone isn't fixed. Jae is unprofessional and started being rude and going off on me when I complained about his unprofessionalism. The good things: the price is reasonable and they fixed my cracked screen and back of my phone; they’ll come to you. The bad: they'll come to you late---dude was extremely late picking my phone up and dropping it off; my phone has new problems---now the screen of my phone doesn’t register my taps anymore making typing more difficult than it was before; there’s some weird blue circle on the screen now that wont go away too; unproffessional and unpleasant when confronted with conflict--- I asked them to look at the issue again and the guy said he'd come Monday, then he canceled on me ON Monday then said he'd come Tuesday then never showed up and said nothing to me; when I complained about him not showing up he started being rude to me. Then I asked for a refund which he rudely declined. This was supposed to be a birthday gift to myself but thanks to Jae, my phone doesn't work as well as it did before. I currently miss my cracked screen because I was able to at least type easier. The phone only looks good but what good is a good looking phone if doesn't work??? Plus the unprofessionalism of saying you were gonna fix the problem then just not showing up? and not saying a word?? Plus the RUDENESS?? Boy bye. Not worth it. I’m just fed up with dealing with them at this point and the dude who 'fixed' my phone, Jae proved to be unreliable. Less
Fixed my phone perfectly and came to my house picked it up and came back and dropped it off. That was perfect. Can ask for a better service than that. I definitely recommend you call Jay to fix your broken phone.
Responsive and easy to work with. Will come pick up and drop off your phone, at no added cost. Fair prices.
Excellence! Fast, professional and amazing! Wish I would have found this incredible company sooner!! Do yourself a favor and hire J today!
Did a great job fixing my phone, didn't have to wait long at all and will come to you even if you live a distance away
OMG! I'm so happy the angels have sent Jay to me. He fixed my IPad mini and I didn’t think anyone could! I'm sure I will be able to use it longer than Apple intended 😉
Looks like new. Took longer than anticipated and bad traffic but Owner didn’t ask for more or complained about traffic but kept answering my calls patiently and nicely. Great overall.
Fast and easy service. I love the fact that they offer mobile services. The guy was really really nice and super quick hands down highly recommend
The technician was friendly and helpful. I’m very satisfied with him replacing my laptop screen. Will definitely use his services again.
i came all the way here there is nothing its an apartment building no phone number to call nothing!
Very professional & reliable . My computer looks brand new , BOOK HIM GUYS !!
Good people very professional great price and even better service
I am amazed!!! my phone looks like when I just bought it. The place was easy to find, I got here around 8:40 and my phone was done by exactly 9 on the dot the same day. Will definitely be coming back here for any of my other tech needs and so should you.
Awesome experience, Excellent price, and best of all, They came to me to Fix my Ipad Pro Screen. Would recommend to anyone!
My phone screen was shattered after a car accident & Jae replaced it in about 20 minutes. Very easy process, he came to my door, plus he was available to schedule via phone which I appreciated. Highly recommend 💫⭐️
Good customer service .My iPhone 13 Pro max the back was crack up pretty badly .Mr fixaholic pick it up today around 2pm and by 4:30 pm I got it back .My phone looks brand new . I must say great job .keep it up
Prompt responsiveness and service, personal and genuine!
Javaughn literally was so professional and put my phone back in tip top shape and i got a free screensaver. Would recommend to anyone who needs their phone fixed for a cheaper price then Best Buy or Apple!
Fixed my phone the next day after it was damaged... call if you want fast service
Fixaholic Repairs came to our home; took my smashed phone; then returned it repaired and fully operational in about 2 hours. What a relief! I’m so grateful!!!
My son's phone screen was cracked up pretty badly. I did a quick Google search and took a chance due to the good reviews. I also like that it's a mobile business that opens early. I reached out to the company shortly before 8 am and my son's phone was fixed before 9 am the same day!
Fast , affordable and professional service. Would definitely recommend 👍🏽
Mobile service was fast and professional! I would highly recommend this business for all of your repair needs.
My phone screen was broke very bad and I saw a card for fixing phones and I called and jay took all my information and fixed my phone prefect in minutes
Great and incredibly convenient repair service!
My dog bit the display of a laptop. Apple Store gave me the price much higher than Jeaven did. He ordered a part that was shipped to my address, came and fixed it within 35 min.
My phone’s screen was shattered and J came through to fix it in his car! Although, it took longer than the 20 min, I was very happy with the result! 😊
Came through with great and speedy service. He comes right to you and saves your phone in just a matter of 15 minutes. Thank you for fixing my daughter’s phone!
These guys are amazing! My screen was totally messed up, they came the same day I called and fixed it on the spot! Highly recommend!!!!
They came to my door, fixed my phone for a great price and did a great job. Def recommend if your screen needs repair to reach out to Fixaholics
Amazing service, came straight to my door and replaced by battery within 15 minutes, great price and service, would 100% recommend!
Great guy, Jae was timely, professional, he really stood out with his service. I recommend if you have any phone issues go to Jae
This company is phenomenal, both my iPads fixed in under 24 hours. I highly recommend Fixaholic for your repairs.
I called to get my charging port replaced before a trip, which he did do but he broke my bottom microphone in the process so my calls were inaudible. It was much harder to schedule an appointment to get him to fix his screw-up than to get an appointment for the first paying job. He didn’t answer my texts until I called, kept changing appointment times on me, and showed up without the part he need... More
I called to get my charging port replaced before a trip, which he did do but he broke my bottom microphone in the process so my calls were inaudible. It was much harder to schedule an appointment to get him to fix his screw-up than to get an appointment for the first paying job. He didn’t answer my texts until I called, kept changing appointment times on me, and showed up without the part he needed. After several frustrating days of trying to get my microphone fixed in time for my trip, I ended up leaving with a broken phone and having to pay someone else to fix his mess. I recommend you take your phone to someone else. Less
I got my iPhone screen replaced the same day I called. Quick and reliable service. Thank you!
My phone was fixed in 20 mins amazing service.
I had my iPhone XR back glass replacement with them he took my phone and gave it back it didn’t require me going to the shop and he took for a good price I recommend them for any iPhone repair you have they give good pricing and best service available
They came through same day and fixed my phone in 20 minutes. Reliable and great price/service and comes with warranty. Phone working great
First let me start off by saying if I could give more than 5 stars he definitely deserve 100+. He did an amazing job with fixing me son’s phone and in less than 20 minutes. He actually came to my door and fixed my son’s phone right then and there less than 20 minutes. I never had an experience like this before but it was definitely worth it. I will definitely keep his number stored for further se... More
First let me start off by saying if I could give more than 5 stars he definitely deserve 100+. He did an amazing job with fixing me son’s phone and in less than 20 minutes. He actually came to my door and fixed my son’s phone right then and there less than 20 minutes. I never had an experience like this before but it was definitely worth it. I will definitely keep his number stored for further services. And I will definitely be referring him to everyone. I actually just referred him to someone lol. Anyone need any type of phone fixed he is definitely the man to do the job. Thank you so much for fixing my son phone. Less
Very good 👍
He Is very good and gets the job done very respectful always be on time and not that expensive thanks 👍👍
Thank you. Came when I needed my phone fix. Easy to make an appointment with. Will be seeing me soon since my phone always crack. But easier and convenient and don't have to stand in the store and wait.
A very speedy, pleasant and mobile experience door service this experience was for me. It is impossible to leave my daughter even for a day without a phone. So when her screen cracked “Fixaholics” provided same day service and came to my door and picked up the phone. I did not have to break my daily routine which I truly appreciated. Within the hour her phone was fixed and life was back to norma... More
A very speedy, pleasant and mobile experience door service this experience was for me. It is impossible to leave my daughter even for a day without a phone. So when her screen cracked “Fixaholics” provided same day service and came to my door and picked up the phone. I did not have to break my daily routine which I truly appreciated. Within the hour her phone was fixed and life was back to normal. A++ service!!! Less
My experience was amazing and also the job was done at good time he is very reliable and i would recommend him to anyone
The repair work was FLAWLESS and the price 1/3 of market rate..
Very fast and great work! I didn’t think the phone could be fixed. I highly recommend this service.
Extremely seamless experience. Very fast professional and easy. Would highly recommend… going to be my go to process going forward when I inevitably break my phone again haha
I called them up and was able to be seen within a couple of hours. I was surprised that they come to you to fix the device. J came to fix my son’s iPad screen which was cracked and he left it looking like new. He even put on the screen protector for me. Great service.
Iam a teacher with the NYC DOE and I desperately needed my I pad fixed. I called and the boss came in 20 minutes..He was very kind and professional. He worked on the IPad for a couple of hours and it looked like brand new and he returned it to my house...If I could give him ten 🌟 I would...This is by far the best service I received and the laptop was cracked..You couldn't see anything...He came ... More
Iam a teacher with the NYC DOE and I desperately needed my I pad fixed. I called and the boss came in 20 minutes..He was very kind and professional. He worked on the IPad for a couple of hours and it looked like brand new and he returned it to my house...If I could give him ten 🌟 I would...This is by far the best service I received and the laptop was cracked..You couldn't see anything...He came back the IPad brand new....I also have pictures as proof...You won't be dissatisfied....I guarantee. Less
He the Real deal he came to my job and picked up the device and brought it back in less then 2 hours
Fast and reliable great service !!!
Amazing work!! fixed my sons iPad and my iPhone XS Max highly recommended!!
The level of service is EXCEPTIONAL!! J fixed my iphone in 20 mins and my son ipad looks brand new! Thank you again!
EXCELLENT! I recommend the service, time is very Efficient and work is done with greatness. Definitely worth a 5 star rating.
I am extremely pleased with the service. My phone was fixed in u set 20 mins and it looks good as new. I love that I was able to get my phone fixed in the comfort of my own home. That was a plus.
Showed up on time. Did the repair in record time. 5 stars across the board!
This guy really fixed my iphone screen in 20 mins! great service and worth the price
Very responsive, quick and provided Great service.. I would definitely recommend!
Fast Service!!! Thanks for coming out last minute and late in the evening. Very reliable.
Super easy and convenient! I called and he was able to come to me in queens and was able to repair my phone quick and it looks amazing. Definitely worth it
Best phone repair spot I’ve ever went to very professional and fast paced I fully recommend him for you guys you won’t regret it 🤞🏼🤞🏼
Reasonable and fast
Fixed my moto Z4 cracked front screen. Speedy response times and repair turnaround, got my phone back within 40 minutes. Thanks
So i was desperate to fix my phone and came upon fixaholic repair ad on craigslist. Jae came the very next day and fixed my iphone xr infront of me. He said it would take 20 mins. I was iffy but said lets see lol. He actually did it in 20 mins. Had a great convo with him aswell. Funny cool dude. You won't be disappointed. He's cheap and came to me. Hit him!!
I wish I could’ve clicked all five things. This was an amazing experience convenience has huge value. And you’re getting this for less than half of what you would do at an Apple store. I’ve done glass replacements on my own. And it’s taking me a couple hours. This is beyond my scope. It was done efficiently effectively. And the guys got a great smile. I highly
Great job fixing my cracked iPhone screen.
I was very impressed with the service, very friendly and professional. Will definitely use again and recommend.
He Did a very good job fixing my iPad 👍 Contact him for all your phone repair needs
Jae delivered an exceptional service which had exceeded my expectation. He was very friendly and he exhibited a high level of professionalism. He repaired the water damage done to my phone, Samsung S10+ at an affordable price in no time. I HIGHLIY RECOMMEND this staff for fast and efficient service👍🏽.
Fixed my iPhone in 20 mins Definitely recommend
Jay did such a great job replacing the screen on my laptop but when he suggested I upgradee the memory I was a little skeptical. He was very professional when explaining everything to me regarding it moving so slow. I went for it and now my laptop is good as new again!! Thanks again Fixaholic Jay gets a 10.
Great experience and really fast service!
Great Quick Response Professional
He’s quick to respond and helped me identify the problem with my laptop. He was also very kind and attentive to the little changes I made. Thanks!
Amazing fast helpful service. Fixed my broken MacBook Air screen at home within a few days. Cheaper and so much more convenient than going to the mac store. Definitely recommend!
2 thumbs up!!. I was kind of skeptical about repair pro coming home to repair my macbook. I searched thru google many times searching for the right person/ business to goto and fixaholic Javaughn's profile appeared so I gve it a try after other businesses try to scam me with prices. He was courteous, responsive, professional, and punctual, friendly and excellent workmanship. I would definitely r... More
2 thumbs up!!. I was kind of skeptical about repair pro coming home to repair my macbook. I searched thru google many times searching for the right person/ business to goto and fixaholic Javaughn's profile appeared so I gve it a try after other businesses try to scam me with prices. He was courteous, responsive, professional, and punctual, friendly and excellent workmanship. I would definitely recommend him for anyone with repair needs. My recommendation is DO NOT GO TO APPLE STORE OR OTHER PLACES LIKE 'U BREAK I FIX' and waste your precious time and money just go to Fixaholic!!!! Less
Javaughn is a Very professional and responsible guy. I had a great experience with him. Highly recommend his services. Carmen
My experience with Fixaholic Repairs are always positive. They are very responsive, complete repairs within the window they specify and very reasonably priced. They are my ‘go-to’ service provider.
Extremely professional and really top quality service.
Very professional experience ! Quick fix and hes a great guy.
Great quality in fixing my phone and I am absolutely pleased . Thanks you fixaholic !
Best place to fix your electronics! Fixolic repairs fixed my two of my cracked iPhone screens along with my broken MacBook screen. Everything was done in an incredibly timely manner, professionally fixed as if I purchased a brand new phone and computer! I’m just overly satisfied with their service! Definitely my go to should any of my electronics need fixing in the future! Thanks Fixholic for you... More
Best place to fix your electronics! Fixolic repairs fixed my two of my cracked iPhone screens along with my broken MacBook screen. Everything was done in an incredibly timely manner, professionally fixed as if I purchased a brand new phone and computer! I’m just overly satisfied with their service! Definitely my go to should any of my electronics need fixing in the future! Thanks Fixholic for your amazing service! Less
I have been to laptop repair professionals before but never have I received this level of service. He was on time with his appointment and had everything he needed and more to ensure my laptop was fixed. Worth the money I spent and anytime I need my computer repaired in new york again I know who I will be calling
Speedy repair. Great customer service. Thanks Jae
This is super honest business man. Comes to whatever address you give them. They fix any issues you got with your phone ON THE SPOT!!! I’m not lying I used them over 6-7 times. Cracked my screen, my battery died, my mic and camera , in the end I got a new phone but I used them until I could afford to spend over a thousand dollars on my new phone. But this place is the best of the best and is defi... More
This is super honest business man. Comes to whatever address you give them. They fix any issues you got with your phone ON THE SPOT!!! I’m not lying I used them over 6-7 times. Cracked my screen, my battery died, my mic and camera , in the end I got a new phone but I used them until I could afford to spend over a thousand dollars on my new phone. But this place is the best of the best and is definitely HIGHLY RECOMMENDED!! Thanks JAY!! Less
The tech was very professional and timely. He responded to my inquiry in less than an hour and tested everything to make sure it worked before I left the store.
Fix my iPhone 11 screen without no issues
My phone is working perfect again!!! Thank you! going to tell all my friends about you!