Not only have they taken incredible care of my car, but they have taken the time out to teach me how to better care for my car and prevent future issues. I will continue to bring my vehicles to them because I know that they will be honest and provide the best customer service I’ve ever had from an auto shop.
5
Nov 14, 2024
They are the best at what they do. Always totally honest and super trustworthy!!!
Will not go anywhere else for our car repairs!!!
5
Oct 29, 2024
This was my second time at Wayne's. They do excellent work, and are honest and trustworthy.
5
Oct 25, 2024
Wayne's Auto Repair in Powell is a competent repair shop. I'll return for future maintenance and/or repairs. Only suggestion is to keep the customer more in the loop when parts are hard to find.
5
Oct 10, 2024
The staff here were very knowledgeable and even with a busy shop they were able to diagnose and fix my car in less than 6 hours. The price was VERY reasonable and I'll definitely be back with any future issues!
5
Sep 26, 2024
Sean S. and the team at Wayne’s in Powell provided a wonderful experience for me when I needed help this week. I believe most people can agree that when going to a new mechanic, we start off with a general feeling of mistrust, worry, and fear of being taken advantage of. Instead of having to go through that expected dreaded experience, I had the rare privilege of feeling the exact opposite throug...
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Sean S. and the team at Wayne’s in Powell provided a wonderful experience for me when I needed help this week. I believe most people can agree that when going to a new mechanic, we start off with a general feeling of mistrust, worry, and fear of being taken advantage of. Instead of having to go through that expected dreaded experience, I had the rare privilege of feeling the exact opposite through the entire process. I immediately felt fully at ease, I was not judged or belittled, and they took the reins and handled things I had been worried about that I didn’t even know where to begin with.
I came in because multiple dash lights were on, I was hearing grinding and a loud, low whine, and I was pretty sure I minimally needed new brakes, but had a few different issues with my wheels that I couldn’t possibly begin to diagnose. After inspection, they were completely honest with their findings. They did not try to upsell or push for any unnecessary repairs, they let me know what to watch out for in the near future, and gave me a minimum of what I should have them fix in order for me to stay safe, and a maximum of repairs/maintenance that could make sense for me for the time being. They explained everything to me that I had been feeling while driving; things that I hadn’t even mentioned when I scheduled the appointment.
When I drove it off the lot after repairs were complete (which took exactly as long as they had prepared me for) it was like being in a brand new vehicle. I was astounded at the peace I felt knowing my car was safe again, with the lack of flashing dash lights, the smooth ride, and the newly-silent interior cabin. The extra guarantee they provided on their work was the icing on the cake.
10/10, will be using them exclusively in the future.
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5
Aug 20, 2024
I've been going to Wayne's for 6 years and I wouldn't take my cars anywhere else. Employees are professional, honest, and I've never had an issue with their work.
Pricing has always been fair and transparent. You really can't ask for more from your mechanics!
5
Aug 05, 2024
Wayne's Auto Repair was great to work with! They were extremely responsive - not only with getting me in for an appointment, but in getting my car repaired, as well! They also provided options for the repair versus simply staying " ... must be done". Thank you for all your help!!
5
Aug 03, 2024
Sean & Chris - Thank you for taking care of our Q7 brakes. It drives nicely. The experience was seamless and affordable. Steven C.
5
Jul 04, 2024
They needed extra time for my repairs and gave me an explanation and new timeliness. Good communication!
3
Jul 03, 2024
The work done was fine. The loss of stars is due to lack of communication. I was asked by an employee to bring my car in on a Tuesday night to be looked at "first thing" Wednesday morning. It wasn't looked at until Friday afternoon. My appointment was not honored, but they had my car, making it inconvenient to take my car to another shop. I called every afternoon and was told they were about to l...
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The work done was fine. The loss of stars is due to lack of communication. I was asked by an employee to bring my car in on a Tuesday night to be looked at "first thing" Wednesday morning. It wasn't looked at until Friday afternoon. My appointment was not honored, but they had my car, making it inconvenient to take my car to another shop. I called every afternoon and was told they were about to look at it and they'd call me right back, but never did. Once parts were ordered they said it would be done early the following week. After no communication when I expected it to be done, I had to contact them Wednesday for an update.
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5
Jun 29, 2024
I’ve been a customer at Wayne’s for a few years now, and I’ve only ever had positive experiences. I always call in to make an appointment and am scheduled within a few days. I’ve had my share of poor experiences at other auto shops, and I am incredibly thankful and appreciative for how honest and helpful the staff at Wayne’s has been. They are upfront and honest about my car’s needs, will talk me...
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I’ve been a customer at Wayne’s for a few years now, and I’ve only ever had positive experiences. I always call in to make an appointment and am scheduled within a few days. I’ve had my share of poor experiences at other auto shops, and I am incredibly thankful and appreciative for how honest and helpful the staff at Wayne’s has been. They are upfront and honest about my car’s needs, will talk me through repairs and costs, and are always willing to explain or teach me so I can better understand my vehicle. I’ve never had a bad interaction with any of the staff (special shout out to James & Nick, who have always been more than patient, kind, and informative). It would be hard to find better service or pricing in the Columbus area, and I won’t try to find it. As long as I live in the area, Wayne’s Auto will be my go-to for my car, whether it’s a simple oil change or an extensive repair.
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5
Jun 28, 2024
That’s the second car they repaired for me . This people they really great and professional. They know what they doing, I recommend it you are not going to regret if you give them your car to repair. Well done 👍 and good job thanks again 🙏🏽. Specially thanks to Nick
5
Jun 20, 2024
I know what to do about my auto needs
5
Jun 20, 2024
If you are looking for high-quality auto care delivered by staff who treat you like family and don’t rip you off, you need to meet the guys at Wayne’s. I love the fact that I can speak directly to the technician who services my vehicle. That’s a real plus. Check them out.
5
Jun 11, 2024
10/5 Stars! The manager (James) is very knowledgable, extremely nice and really cares about you and your vehicle. I will not go anywhere else for anything automotive!
5
Apr 19, 2024
Needed a new engine in my son’s Jag, they took care of everything. Focus was on quality vs getting it out the door as soon as possible. Labor cost was a third of the dealerships. Shawn’s communication and approach was awesome.
5
Apr 12, 2024
Great service! The process went exactly how they said it would. They even got my car done a day early.
5
Apr 12, 2024
Low price and amazing service
5
Apr 12, 2024
Absolutely great people and excellent mechanics
5
Mar 24, 2024
Did an excellent job, an was curious.
5
Mar 22, 2024
Highly recommend!
5
Mar 08, 2024
My alternator went out. They took my car in and turned it around quickly so I wasn’t out of wheels too long. Appreciate the extra mile!
5
Mar 01, 2024
Always a great experience at Waynes
5
Jan 31, 2024
Great experience with my first time there. they treated me like family got me in and out quick with a very fair price
5
Jan 23, 2024
Got a car a Ricart… it was a lemon and Ricart would not even attempt to help me at all in any way shape or form. So i call waynes… they came and got my car, looked it out and called and said they think its under 100,000 mile warranty possibly. They called all the Hyundai dealers and got one to try and get it covered to help us. Honestly i have never had a repair shop be so great and try to help. ...
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Got a car a Ricart… it was a lemon and Ricart would not even attempt to help me at all in any way shape or form. So i call waynes… they came and got my car, looked it out and called and said they think its under 100,000 mile warranty possibly. They called all the Hyundai dealers and got one to try and get it covered to help us. Honestly i have never had a repair shop be so great and try to help. They made no money off me and did so much for me to just help me while everyone else was not trying at all to even find information for me! I will now take all my fleet vehicles there and my personal vehicles!
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5
Dec 24, 2023
Explained everything to me clearly and very knowledgeable. I’ve been to other mechanics where it has been like pulling teeth to get information about the problem or they spent the entire time trying to sell me things. NOT these guys! In fact the person I spoke to first suggested that I contact the other shop to see if there was still a standing warranty on the repairs so I’d be able to save money...
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Explained everything to me clearly and very knowledgeable. I’ve been to other mechanics where it has been like pulling teeth to get information about the problem or they spent the entire time trying to sell me things. NOT these guys! In fact the person I spoke to first suggested that I contact the other shop to see if there was still a standing warranty on the repairs so I’d be able to save money. They gave great advice on how to better care for my vehicle, all in all an amazing experience and I will be back!
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5
Dec 18, 2023
Very professional and a quick turnaround for my damaged vehicle. Excellent customer service. Will take my vehicles to Wayne's from now on.
5
Dec 13, 2023
Initial quote to replace 1 headlight >$500.00! Actual cost, <$200.00. NICE!
5
Nov 05, 2023
They were able to rebuild my clutch system and a reasonable time
Great service over all
5
Oct 26, 2023
👍 👌
5
Oct 15, 2023
Amazing service from the time you call them over the phone through getting your service done. I normally don't write reviews so this is an exception. They look at it from the customer's point of view and hence a step above the best. My 9 yr old CLS 550 now drives like new!! Happy overall and motivated to own my car for longer.
5
Oct 09, 2023
Shawn is courteous and has the mechanics to work on more complex engines. Thanks, Shawn!
5
Sep 30, 2023
Great quality great service
5
Sep 21, 2023
Wow, wow, WOW! 10/10 for Wayne’s! These guys are miracle workers! My car was in need of serious repair. Largely due to their Service Manager, Sean, who had to deal with the madness of my 3rd party warranty company, to top notch, expedited, affordable service, and outstanding craftsmanship, I would be extremely hesitant to have my vehicles serviced anywhere else (in fact, I wouldn’t)! From ownersh...
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Wow, wow, WOW! 10/10 for Wayne’s! These guys are miracle workers! My car was in need of serious repair. Largely due to their Service Manager, Sean, who had to deal with the madness of my 3rd party warranty company, to top notch, expedited, affordable service, and outstanding craftsmanship, I would be extremely hesitant to have my vehicles serviced anywhere else (in fact, I wouldn’t)! From ownership and senior leadership, who were heavily involved in my taxing situation, to their INCREDIBLE staff (Louie and Angel), led by Sean “The Magnificent”, it would be foolish give a second thought to even consider another auto repair shop. I found their quality of service to be second to none and they treated me, my family, and my vehicle as if it/we were their own. Wayne’s is a hidden gem and I couldn’t be more grateful knowing that in our new world of lackluster work, “Old School” mentality, service, and individual care still exists. You will find it at Wayne’s and be as thrilled as I am!
Kindest regards and gratitude to Sean, his staff and ownership for having to deal with the likes of me (I can be an ***!), I cannot thank all of you enough! And in the event that I need nearly perfect service again, I am, obviously calling you … and I wouldn’t blame you for a second if you were hesitant to take my call - lol ;) Thanks again!!!
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5
Sep 09, 2023
Great staff that makes sure you understand what is going on !! Will certainly go back in the future. !!
5
Aug 31, 2023
Excellent work!! I highly recommend them.
5
Aug 16, 2023
Great service
5
Jul 12, 2023
I've been bringing all of my non-dealership owned vehicles here for maintenance for the past 5-6 years. They've never tried to upsell or overcharge me, always let me know which repairs are immediately necessary or not, and have a great staff. They have in store and private financing for repairs, which makes it easy if you don't have the cash in hand for important stuff. If you're looking for a ne...
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I've been bringing all of my non-dealership owned vehicles here for maintenance for the past 5-6 years. They've never tried to upsell or overcharge me, always let me know which repairs are immediately necessary or not, and have a great staff. They have in store and private financing for repairs, which makes it easy if you don't have the cash in hand for important stuff. If you're looking for a new mechanic in Westerville give them a shot, you won't be disappointed .
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5
Jul 07, 2023
They are always efficient, prompt, reasonably priced and polite.
5
Jul 04, 2023
Amazing customer service.. Nick is AWESOME!! Honest, attentive and caring, I really appreciate his concern to get my car fixed
5
Jun 10, 2023
I've taken my cars to Wayne's in Westerville for years. When I got a new car and wanted the aftermarket exhaust installed, I called Wayne's. They said to drop it off the next day and they'd get it done. I arrived at 1pm on a Friday afternoon and they were SLAMMED. Called me at 4pm to say I was all done. They even boxed up my factory exhaust for me. These guys are great, recommended.
5
Jun 04, 2023
My car needed wheel alignment, oil change and new rear brakes. This was not the first time I have taken my car and they know the history of my car. Their personalized service is great in addition to the great knowledgeable makes this place my number one. For me, customer service is priority and they know how to deliver value to their customers. I trust their honesty and professional work.
4
May 25, 2023
The one waitress did the very best she could servicing multiple tables.
5
Apr 17, 2023
Brought cars in twice. First time they diagnosed a known problem with that make and model others had never mentioned. Second time it was a quick tighten rather than a full replace. They have been a quality place, I'll return to.
5
Apr 14, 2023
Sean took care of analyzing and estimating the repairs needed. I’m very happy I took my car there for a second
opinion because they found an issue that the dealer didn’t; even after charging me $99 for a multipoint check! They saved me 30-40% over dealer estimate because I’m sure I would’ve ended up back there if I had done what they recommended! They delivered as promised and I highly recommen...
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Sean took care of analyzing and estimating the repairs needed. I’m very happy I took my car there for a second
opinion because they found an issue that the dealer didn’t; even after charging me $99 for a multipoint check! They saved me 30-40% over dealer estimate because I’m sure I would’ve ended up back there if I had done what they recommended! They delivered as promised and I highly recommend them.
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5
Mar 30, 2023
Took my vehicle to Porsche multiple times just to not be told what the issue with my car was and I come here and was told the issue in under an hour. I definitely recommend and will be coming here from now on. Thank you
5
Mar 26, 2023
Honest and competent. We've been here to have big problems solved for less and other behaviours analyzed without them pushing us toward unnecessary replacements.
5
Mar 10, 2023
Dependable service at a reasonable price.
5
Feb 08, 2023
I got a great price for tires at this location and I was able to order the tires and have them ina few days later. Very friendly staff here and I was in and out in a flash! I will return to this shop in the future.
5
Feb 01, 2023
This group has quickly become our go to repair shop for our fleet of vehicles. Prompt, helpful and great communication. Happy to have found them.
5
Jan 31, 2023
Me and my fiancé have been going to Wayne’s for years now and at this point it might be our only trusted repair location within the greater Columbus region of Ohio. Stellar work, 10/10 customer service. Fantastic experience all around.
5
Jan 28, 2023
This was the first time using Wayne’s Auto Repair. I had purchased a used vehicle through a private sale and brought it to Wayne’s for an overall inspection as well as new tires. They did a very thorough job and did not at all take advantage of the situation by recommending items that weren’t really needed. Very honest and ethical people, in my opinion. I’ll be going back!
5
Jan 01, 2023
Engine light came on and they immediately diagnosed it, ordered necessary parts, and repaired it well
5
Nov 30, 2022
We were visiting my daughter for Thanksgiving and our Check Engine light came on. Called Wayne’s to do a diagnostic and they got me right in. After diagnosing a faulty thermostat, they scheduled us for a repair right after the holiday. They fixed the problem at a very fair price and we were able to head back to Florida on schedule. They were very fair, very accommodating, and very reasonably pric...
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We were visiting my daughter for Thanksgiving and our Check Engine light came on. Called Wayne’s to do a diagnostic and they got me right in. After diagnosing a faulty thermostat, they scheduled us for a repair right after the holiday. They fixed the problem at a very fair price and we were able to head back to Florida on schedule. They were very fair, very accommodating, and very reasonably priced. Would highly recommend!
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5
Nov 24, 2022
Customer service and Auto knowledge 2nd to none. All my vehicles go here
5
Oct 28, 2022
Great customer service
5
Oct 27, 2022
They are honest and very helpful. I thought I had major problem with my work truck and it was just a simple computer reset. Highly recommend.. pricing was very reasonable too. They are fairly hidden Google tried to direct me through a gated community
5
Oct 01, 2022
Another great experience at Wayne’s. They always provide fast and reliable service beginning with a prompt diagnosis. Always an impressive turnaround time no matter the repair.
5
Sep 23, 2022
An amazing, helpful and quick experience. Extremely grateful for James and all those working there- amazing crew with so much knowledge and care. Will be recommending Wayne’s Auto Repair to everyone I know!
5
Aug 31, 2022
I can't say enough good things about the people who works here. James, I can't say enough good things about the welcoming service you provided me. From getting me in at a seconds notice, providing me with options, making me feel like family. Guys he even offered to give me a ride home, to me this speaks for itself. Hodge the mechanic had me in and out despite he had to correct another auto shop...
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I can't say enough good things about the people who works here. James, I can't say enough good things about the welcoming service you provided me. From getting me in at a seconds notice, providing me with options, making me feel like family. Guys he even offered to give me a ride home, to me this speaks for itself. Hodge the mechanic had me in and out despite he had to correct another auto shop bad work. He also made sure my car was 100% before I left that lot. Most importantly I have never spent time at a auto shop that I wasn't impatient about. James made my stay feel more like a visit to family than an auto shop. I have visit them in the past and had always been pleased. Years later their quality and service has only gotten better. 10 stars. Winter is coming get your car done here you won't be disappointed.
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5
Aug 28, 2022
They are very honest and reliable and I trust them with my vehicles.
5
Aug 13, 2022
According to the service manager, Wayne's recently got a new owner. But as long as the service techs stay, I have no problem taking my vehicles back for future repairs.
For the most recent repairs, I had the entire brake system (from the master cylinder, thru the lines, all the way to the wheel calipers) replaced on my car. They did great work!
The courtesy inspection noted a couple of other pote...
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According to the service manager, Wayne's recently got a new owner. But as long as the service techs stay, I have no problem taking my vehicles back for future repairs.
For the most recent repairs, I had the entire brake system (from the master cylinder, thru the lines, all the way to the wheel calipers) replaced on my car. They did great work!
The courtesy inspection noted a couple of other potential issues that I was already aware of. After the brakes were done, a couple of "strange" sounds precipitated a second, more thorough inspection.
The source of the sounds was found - nothing troublesome - and we were done.
Overall, nice folks that care about you, your vehicle, and your safety.
Give them a try!
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5
Aug 12, 2022
What a breath of fresh air it is to go to an auto repair shop and get an accurate diagnosis. Very fair pricing.
5
Jul 01, 2022
James was very polite and very helpful. Took my car in for front end noise was repaired and returned the same day. The prices were what I was expecting for the repairs needed. All around a great shop which I will bring my vehicles back to. Definitely recommend Wayne's Auto Repair! Also re ueved a free month of Moo Moo car wash! Thank you James and crew!
5
Jun 14, 2022
I took my car here to Jason for a second opinion on some vehicle cost quoted me by another repair shop. First, Jason was really busy gave me a quote 250 less than other guy and told me the other services the other guy wanted to offer for $3000 was not needed. He even fixed a couple of other minor things at no charge without telling me but I knew he did. If you need an honest place to go and work ...
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I took my car here to Jason for a second opinion on some vehicle cost quoted me by another repair shop. First, Jason was really busy gave me a quote 250 less than other guy and told me the other services the other guy wanted to offer for $3000 was not needed. He even fixed a couple of other minor things at no charge without telling me but I knew he did. If you need an honest place to go and work done right at a great market price go here. The only negative is you will have to drop your vehicle off and wait a few hours or a day because they are so busy but that’s just a minor inconvenience for having a job done right at a good cost.
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5
Jun 08, 2022
Wayne's automotive has been amazing and they always fix our cars and keeps you up todate as the process happens. Highly recommend them.
5
Apr 23, 2022
Oil was leaking from my car and burned on top of the engine. James was able to help walk me through the problems. He took photos and sent them to me so I could see what was wrong and called me before doing any work. Overall, a good experience and I would recommend Wayne's Auto Repair. I did not feel as though they were trying to rip me off, as most shops do.
5
Mar 30, 2022
Wayne’s had an opportunity to charge me hundreds of dollars for a repair that I had agreed to, and which it turns out my car didn’t require. They fixed my issue and the final bill was much smaller than originally assumed. I appreciated their prompt, professional and friendly service and will return next time I need a repair.
5
Feb 18, 2022
Absolutely excellent experience at Wayne’s Auto! They always take good care of me and get all my repairs done right for a very reasonable price! Jason is always super helpful and very informative. I definitely recommend bringing your car here
5
Feb 08, 2022
Great people fast clean service
5
Jan 15, 2022
Had to have my radiator replaced. Jason and his crew got it done in record time. Will definitely be going back.
5
Dec 14, 2021
Nice folks here. Quick turnaround on our vehicle. Less than a day.
5
Dec 13, 2021
Great experience from first call to end result! I had rodent damage to wiring that was pretty extensive and many other issues as well. Jason was great and he took care of my vehicle and had it back to me in two days! I highly recommend Wayne's!
5
Dec 09, 2021
Waynes has done a lot of work on my vehicles over the years and they are professional and pay close attention to detail. Their prices are always more than fair and the manager at the front desk has to be one of the most knowledgeable mechanic/manager of any business in the surrounding area! I would recommend Waynes auto repair 10 out of 10 times! Keep up the great work guys!
5
Nov 05, 2021
Honest. Clear. Upfront and so kind. Always intimidating walking in to a repair shop. I didn't feel this way here. Everyone was super clear about what was going on with my car and I was offered multiple options to get things done. This will be my new go to and I can't recommend this shop more.
5
Nov 05, 2021
Great service. Fixed my serpentine belt for a decent price.
5
Sep 24, 2021
I have been to Wayne’s auto in Westerville a number of times, and I’ve always received amazing service during each visit. The staff is incredibly helpful when providing assistance, and they make a point to be thorough and precise as they work. James in particular always goes above and beyond to make sure I have the best experience possible, and he takes care to remember details about my vehicle e...
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I have been to Wayne’s auto in Westerville a number of times, and I’ve always received amazing service during each visit. The staff is incredibly helpful when providing assistance, and they make a point to be thorough and precise as they work. James in particular always goes above and beyond to make sure I have the best experience possible, and he takes care to remember details about my vehicle each time I come in. I would highly recommend this place to anyone looking for an auto shop in the area!
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5
Sep 08, 2021
We have been a customer of Wayne’s Auto for many years and trust Wayne completely. Staff and service are wonderful!
5
Aug 24, 2021
We recently had the best experience with James at Wayne's Automotive! He is one of the nicest people we've ever met and extremely honest! He is the reason why we will continue to be a loyal customer! Your business is truly lucky to have him.
5
Aug 23, 2021
I am new to Columbus and was unsure of who to trust to fix my vehicle. I worked mainly with James, he was very helpful and knowledgeable. Fair prices and quick service. They provided an itemized receipt and even gave me a heads up on a few things to look out for in the future, without trying to upsell me on the spot. I will use them against in the future.
5
Jul 19, 2021
Had to get a battery installation fixed that another place performed. They were very friendly and helpful and had it done CORRECTLY in no time at all.
5
Jul 07, 2021
Great place to get yoir car worked on would definitely recommend them to anyone.
5
May 21, 2021
They're awesome!!!!!!!!!
5
Apr 16, 2021
Great experience with Wayne's. Fair, honest, and takes great care of our vehicles.
5
Apr 11, 2021
I lost my twin a couple ago.My truck been done. I no it's a inconvenience but Chris told me come when I can and not even charging me for storage. A blessing thk you so much.My engine mess bck up and they on it
5
Apr 09, 2021
Great service and very reasonable prices.
5
Feb 11, 2021
Great Overall service with everything we had done. Top Notch People!!
5
Feb 10, 2021
Wayne’s Treated my car like their own. Got four new tires and alignment done with Percision and professionalism. In my mind there is nowhere else to go to!
5
Jan 09, 2021
We take all our service vans there for repair. Friendly staff, they complete the work in a timely manner and dont have you vehicle for weeks to do a simple repair
5
Jan 04, 2021
It’s the only place I trust in the Columbus area with my car. I highly recommend it, I’ve been going there for 4 years now. No complaints
4
Dec 26, 2020
Wayne’s Auto Repair does good work. They are fair priced and their estimators system is great. The send the diagnostic review via text for you to look prior to the estimate. Wayne’s takes the time to discuss your repair prior to starting the work. I highly recommend their service.
5
Nov 24, 2020
Love James!!! He is the best! They are honest and the staff will take wonderful care of you here!!!!
5
Oct 23, 2020
They do top quality work.
5
Oct 03, 2020
They were great!! It took months to get the loan I needed to get a new transmission put into my car and all of the guys that work at Waynes were very nice and understanding.. once I got the loan approved they had my car done in a week or less. Im very happy with the work they did and very grateful for their patience.
5
Sep 14, 2020
The customer service is always awesome, the staff is friendly and knowledgeable. I love the inspection with pictures, videos, commentary and estimates. The entire process is easy and transparent which is what other shops lack. I found Waynes thru USAA's referral service and im so happy I did.
5
Aug 25, 2020
We are longtime "clients" of Wayne's Auto Repair-Powell. Jason and his team are professional, knowledgeable and always helpful. We are a multiple driver/car owner household and all of our cars are/have been serviced by Jason's team. Last night I picked up my car after hours. It started and drove so smoothly. The best it has driven since I bought it (used) two years ago. Thanks guys!
5
Aug 15, 2020
Thanks to Jason and his crew!
Needed my mom’s car fixed quickly. They diagnosed the problem, made the repairs.got the car running smooth again and didn’t even take a full day. Definitely recommend the shop and these guys to anyone! they are a fair business!!!which nowadays is rare!
Thanks again Jason!
5
May 23, 2020
James looked after me on the Saturday before memorial day.....it's was totally last minute and a bit of a challenge to help me out but he made it happen....... Even picked me up on his own time as I didn't have a lift..... amazing
5
Apr 27, 2020
Came to this place about a month ago based on great reviews and it didn’t disappoint, so I had to repay the favor! I took my car in and they were able to tell me what was wrong within 24 hours, talk me through the repairs necessary, and fix it quickly. I was only out of a car for two days and it’s been running great since - none of the issues I previously had! Everyone was super nice and helpful,...
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Came to this place about a month ago based on great reviews and it didn’t disappoint, so I had to repay the favor! I took my car in and they were able to tell me what was wrong within 24 hours, talk me through the repairs necessary, and fix it quickly. I was only out of a car for two days and it’s been running great since - none of the issues I previously had! Everyone was super nice and helpful, definitely worth the money.
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5
Mar 15, 2020
Family owned & operated. Very honest. Very knowledgeable , talented and explain in detail that you can understand, the how and why . They look for best, most cost effective solutions. Highly recommend!!
5
Feb 17, 2020
Jason and the guys here are great! They were able to get me in on short notice and make the repair. Honest, personable, professional, and friendly on the pocketbook! 👍
4
Feb 16, 2020
They did a good job on putting in the alternator, 1k was just more than I had anticipated on paying. Was my first time using a shop and the guy at the desk was helpful and patient.
5
Jan 27, 2020
Great service at a great price. I have taken both my vehicles there and will for sure be back. They are very fast and communicative and get the job done at a fair price.
5
Jan 20, 2020
Hard working, straight up, honest, funny guys who know their stuff. Rare these days.
4
Jan 14, 2020
The owner of Wayne's contacted me to discuss my experience with their business and the service visit. They provided the service I paid for and it fixed my problem. I typically will not rate anyone higher than 3 stars. So getting a 4 or 5 star review out of me is tough.
4
Jan 02, 2020
Honest and fair pricing
5
Dec 18, 2019
Great service at an affordable price. Glad I found out about this place!
5
Nov 25, 2019
They did a fabulous job on my Highlander! Drives like a brand new car.
5
Nov 14, 2019
Great service , cant trust other car places . Always recommended to my friends and family .
5
Nov 13, 2019
The manager has always been very helpful and willing to work me into the Schedule the prices have always been very reasonable. There have been a few incidents that they have gone the extra mile to fix my cars and even gave discounts for coming back I highly recommend this shop
5
Oct 10, 2019
After reading a bunch of reviews about different auto repair shops in Powell I decided to schedule an appointment with Wayne’s Auto. I took the car in for some brake work on a used car we had purchased a few months back. Wayne’s gave me a call to let me know my brakes and rotors were fine and that they didn’t hear any of the grinding or squeaks I have heard. I appreciate the truth and their confi...
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After reading a bunch of reviews about different auto repair shops in Powell I decided to schedule an appointment with Wayne’s Auto. I took the car in for some brake work on a used car we had purchased a few months back. Wayne’s gave me a call to let me know my brakes and rotors were fine and that they didn’t hear any of the grinding or squeaks I have heard. I appreciate the truth and their confirmation that my brakes and rotors still had plenty of life left. Even though they didn’t fix anything they have earned my future business.
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5
Oct 08, 2019
Would definitely recommend this place. They took care of me after a different local shop attempted to rip me off.
5
Sep 24, 2019
The day after my son and I moved to Columbus, his car would not start and we knew no one in town. I found Waynes's Auto Repair on line with their easy-to-use website. They provided free towing and replaced the starter in a matter of a few hours and we were ready to go again to finish our move-in. Big thanks to Jim and his crew! They were great (and fast)!
5
Sep 18, 2019
I have a 1986 Pontiac Fiero that I normally perform all repairs on myself but when it needed a new clutch, I knew that job would be too much for me. Being someone who doesn't usually go to a mechanic, I was skeptical of someone else working on the car, but Wayne's did a fantastic job with the clutch replacement and helped me diagnose a transmission problem after the repair as well. They took grea...
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I have a 1986 Pontiac Fiero that I normally perform all repairs on myself but when it needed a new clutch, I knew that job would be too much for me. Being someone who doesn't usually go to a mechanic, I was skeptical of someone else working on the car, but Wayne's did a fantastic job with the clutch replacement and helped me diagnose a transmission problem after the repair as well. They took great care and dedication to make sure the car was done right the first time. Jason also did a great job in communicating with me throughout the repair process and they got the job done quickly as well. I would highly recommend them!
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5
Sep 09, 2019
Expect nothing less than a professional staff dedicated to your cars needs. I have been working with James McNutt ever since he joined Wayne's team years ago.
James is a gifted technician who never ceases to impress me with his automotive repair knowledge.
Recently, he advised that speak to Lance at their Schrock Rd location. Lance respected my time and had my mother's car diagnosed in less than...
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Expect nothing less than a professional staff dedicated to your cars needs. I have been working with James McNutt ever since he joined Wayne's team years ago.
James is a gifted technician who never ceases to impress me with his automotive repair knowledge.
Recently, he advised that speak to Lance at their Schrock Rd location. Lance respected my time and had my mother's car diagnosed in less than (10) minutes.
The only decision one needs to make about their car's service needs is which of the (3) Waynes locations is most convenient.
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5
Aug 21, 2019
Professional and honest. Love how knowledgable they are about Subarus. If you have a Subie and want to avoid the dealership, this is the place. Fair pricing and transparent. I wouldn't trust a shop that does a timing belt and components for less than them.
5
Aug 13, 2019
James is the best!!!! Highly recommend coming here if you need anything fixed on your car!
5
Aug 04, 2019
I stopped by unannounced this past week to have my car checked on due to a concerning noise. The men working were able to help me immediately and ensure that everything was fine with my vehicle post drive and inspection and never charged me for their time. Their service was great and they were very friendly. I highly recommend their service!
3
Jul 18, 2019
Thanks for showing me and my daughter u really do care !
5
Jul 14, 2019
Nice quick and affordable
5
Jun 27, 2019
Great service, great people, they do incredible work. I have been going to the Powell location for a few years and I have never been disappointed. They always do a great job and are very quick!!
5
Jun 26, 2019
Excellent mechanics & fair prices
5
Jun 25, 2019
Great service at a reasonable prices.
3
Jun 02, 2019
All I can tell you is went here because of a minor exauste issue. The guy looked under the car, said it might be as much as $300 and that he would need to put it on a lift to be sure. He asked if I could leave it lol. I told him I live 5 minutes away and as soon as a bay opens up to call me and I will come right down. He took my number and I never herd from them ag as in. I heard that Waynes was ...
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All I can tell you is went here because of a minor exauste issue. The guy looked under the car, said it might be as much as $300 and that he would need to put it on a lift to be sure. He asked if I could leave it lol. I told him I live 5 minutes away and as soon as a bay opens up to call me and I will come right down. He took my number and I never herd from them ag as in. I heard that Waynes was good but this my true experience. Several days later I took it elsewhere and had it repaired. They got a 5 star review from me and did an awesome job. Wayne's I may try again sometime but not for exauste. If I ever go back I will update this.
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5
May 25, 2019
Quick service at short notice. Friendly knowledgeable staff. Convenient location for neighborhoods in Westerville area.
5
May 03, 2019
Prior to taking my car to Wayne's I had initially brought it to Midas in Powell because it sounded as if there was an issue with one of my belts. They told me it was my alternator locking up and doing damage to my belt, that both would need replaced and would cost 687 dollars. This didn't feel right to me as I had no issues with starting the car or any electrical issues. So out of recommendation ...
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Prior to taking my car to Wayne's I had initially brought it to Midas in Powell because it sounded as if there was an issue with one of my belts. They told me it was my alternator locking up and doing damage to my belt, that both would need replaced and would cost 687 dollars. This didn't feel right to me as I had no issues with starting the car or any electrical issues. So out of recommendation from someone I took the car to Wayne's not telling them Midas's "diagnosis" of my car. They told us it was the belt I thought it was and it was 181 dollar fix. Much cheaper than the almost 700 dollars. While there I also asked them to check the brakes because I bought the car at 35,000 miles on it and now at 77,000 I assumed the brakes had never been changed so they could have easily sold me a brake job. Instead they informed me the brakes still had half their life on them. After the repair the belt sound is gone and the car is running smoother than ever. I will return in the future, as they are both honest and fair.
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4
Apr 17, 2019
Great service
5
Mar 27, 2019
My Jeep Wrangler has had an exhaust manifold crack for some time and kept putting it off. I took it in to Wayne's Auto and Jason had it fixed right away at a very reasonable cost. Its nice to find a repair shop thats honest and does good work.
5
Mar 23, 2019
They did great work on my 2012 Hyundai Sonata. A little pricey but it pays to go to professionals. They showed me everything that was wrong with my car and fixed it. They didn’t try to do any additional unnecessary work to make more money. Great people
5
Mar 19, 2019
Nobody enjoys when their car breaks down. It's inconvenient and expensive. I had already spoken to a dealership about a repair on my vehicle and had a ballpark number when a friend suggested that I call up Wayne's. I spoke to Jason on the phone, and he was incredibly personable and friendly. He didn't give me an exact number, or much of a ballpark figure, but had advised that the repairs at Wayne...
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Nobody enjoys when their car breaks down. It's inconvenient and expensive. I had already spoken to a dealership about a repair on my vehicle and had a ballpark number when a friend suggested that I call up Wayne's. I spoke to Jason on the phone, and he was incredibly personable and friendly. He didn't give me an exact number, or much of a ballpark figure, but had advised that the repairs at Wayne's typically run 15-20% cheaper than they do at the dealership. After seeing all the positive reviews on the internet, I decided to give them a shot. They had my car on a tow-truck 2 hours after I hung up the phone.
The next morning the staff had called me with a few questions to better address the situation, and although they told me that I would have an exact estimate that afternoon, but they actually got it to me by lunch. Jason hit the nail on the head with the ballpark figure; the repair was 20% cheaper than what I would have paid at the dealership (the estimate had already included tax), and on top of that I didn't have to worry about buying a tow.
24 hours later I got a text message saying my repair was finished. I picked it up and the car has been running flawlessly since. I would highly recommend Wayne's to anyone, especially those who are hesitant to use smaller local shops. The service was quick, efficient, and friendly. They will have my business in the future.
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5
Mar 07, 2019
I have been using Wayne's for over 4 years and the Service is second to none. I have multiple vehicles from vintage to brand new and I take all of them to Wayne's to be serviced. I also have a fleet vehicle that I unfortunately have to take to a dealership for service.You cant get the personal service at a dealership you get here and certainly not the savings. It's nice to know I can drop off my ...
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I have been using Wayne's for over 4 years and the Service is second to none. I have multiple vehicles from vintage to brand new and I take all of them to Wayne's to be serviced. I also have a fleet vehicle that I unfortunately have to take to a dealership for service.You cant get the personal service at a dealership you get here and certainly not the savings. It's nice to know I can drop off my vehicle and get honest feedback on what needs done now and what can be done in the future. Jason and the rest of the team provide the best automotive service in my opinion out there!
Dave Durtschi
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3
Mar 07, 2019
This used to be my go-to mechanic. But after it changed hands the pricing went way up and it just was out of my budget. The service and their mechanics are still outstanding.
5
Feb 11, 2019
These guys are awesome. I had been taking my car to another shop and after three trips, I felt like they were breaking things and not fixing. I took my car to Wayne’s today and my concern was validated. Jason figured out the issue in minutes, fixed it, found another leak that the other company missed, worked with my warranty company, and had the car back to me same day. He also sent me pictures o...
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These guys are awesome. I had been taking my car to another shop and after three trips, I felt like they were breaking things and not fixing. I took my car to Wayne’s today and my concern was validated. Jason figured out the issue in minutes, fixed it, found another leak that the other company missed, worked with my warranty company, and had the car back to me same day. He also sent me pictures of the issues so I knew exactly what was wrong. These guys are professional, affordable, and quick. Highly recommend them!
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5
Jan 21, 2019
I first came to Wayne's in May of 2018 when my vehicle was acting very strange. I had just purchased it so I was quite irriatated. Nick jumped right on researching pricing and dealing with my very difficult warranty company. My car has since been in their shop 7 more times since then. Some were warranty covered repairs which took Nick a lot of time and effort to deal with and some out of pocket r...
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I first came to Wayne's in May of 2018 when my vehicle was acting very strange. I had just purchased it so I was quite irriatated. Nick jumped right on researching pricing and dealing with my very difficult warranty company. My car has since been in their shop 7 more times since then. Some were warranty covered repairs which took Nick a lot of time and effort to deal with and some out of pocket repairs. They also went out of their way to accommodate my financial situation. Nick is very understanding and makes sure we are always taken care of. I will never use any other mechanic again. They are reliable, very trustworthy, honest people.
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5
Jan 12, 2019
Nick is a gentleman and so helpful! I knocked a pylon today and he put my bumper back together enough to drive and gave me helpful advice after I called my insurance company all for free. I will be bringing my future business back here!
5
Jan 09, 2019
Had an O2 sensor replaced. I was pleased.
5
Jan 06, 2019
They fix things the right way
5
Jan 03, 2019
Nice service
5
Nov 14, 2018
I was a little uneasy when Harry retired and sold the business to Wayne. Harry reassured me that all would be fine.
His statement certainly became reality over these past two years dealing with Jason. He is fair ,honest and gives you confidence that all will be taken care of as good or better than the dealership. Awesome young man and place of business!!!!!
5
Nov 10, 2018
Great group of people here. Especially james who Is very nice and knowledgeable.
5
Nov 09, 2018
Found a new regular shop. James and the boys in the shop are fantastic good prices and grate on time has me in and out in under an hour would recommend this place to anyone !!
5
Nov 06, 2018
The absolute most honest repair shop I’ve been to in years. The customer service was amazing James was very attentive and had me in and out in less than 30. I would recommend this team to anyone who needs work on their cars, this is my second time using Wayne’s and they’ve been amazing both times and have saved me money. Can’t thank them enough.
5
Nov 02, 2018
You guys are high-class people! Didn't give me the run-around, and took care of my car the best of fashion! Great prices and great customer service
5
Oct 05, 2018
GREAT FRIENDLY STAFF! Worked fast and had me in and out in one hour! My brakes went out and I was panicking as a new car owner. They made it so easy and took care of everything I needed! Also they were the most affordable around the area!!!
5
Sep 28, 2018
I had gotten a flat tire yesterday and taken it to Goodyear to get it fixed, only to find that it was flat again the next day as I was leaving for work. I saw that Wayne’s Auto Repair had a lot of really great reviews and heard how great these guys were from some family members and boy were they right! I brought In my flat tire to get it patched again, this time to find that there was a hole the ...
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I had gotten a flat tire yesterday and taken it to Goodyear to get it fixed, only to find that it was flat again the next day as I was leaving for work. I saw that Wayne’s Auto Repair had a lot of really great reviews and heard how great these guys were from some family members and boy were they right! I brought In my flat tire to get it patched again, this time to find that there was a hole the size of a bobby pin on the SIDE of the tire...meaning that I had to get a new one. Originally I was told that it would probably take until Monday to get the new tire since they didn’t have mine in stock. HOWEVER, instead of shipping it over they had one of their employees run over and get it for me! They even gave me a discount for my troubles! Great customer service and super friendly staff, if I ever have vehicle troubles in the future, this is where I’ll go. Definately recommend!
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5
Sep 08, 2018
Very good service
4
Apr 19, 2018
Fair price and great customer service.
5
Feb 11, 2018
My car now sounds better than when I bought it. Thanks
5
Feb 03, 2018
Recommend to everyone... great staff, great work, pleasure dealing with them from start to finish. Jason was professional and prompt. Customer service was impeccable.
5
Feb 02, 2018
Great service,good prices and trustworthy.
5
Jan 16, 2018
Tim and the Wayne's team were fast, caring and very responsive! I recommend them to EVERYONE.
5
Jan 15, 2018
This shop was the best! Friendly staff that makes sure you understand what your vehicle needs. They have good prices that aren't jacked way up to make money. I will definetly be back!