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5.00
131 reviews
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AI Summary
Reviews consistently praise knowledgeable, compassionate staff for thorough testing, clear explanations, responsive repairs, and exceptional customer service. Patients frequently note same-day repairs, home visits, loaner devices, and strong follow-up, while several mention needing extra help with hearing-aid technology; community trust and referrals are strong.
5
Feb 27, 2026
Wonderful, friendly Staff. Satisfied with products. Support local small businesses!
5
Feb 26, 2026
We absolutely adore Jessica & Amanda, Tank too🐾
5
Feb 26, 2026
Hear me out! ( smile)My highest recommendation goes to Advanced Instruments, Napa. Over these many years they have been very accommodating and helpful... More
5
Feb 24, 2026
Jessica is great, very patient and professional.The office is Awesome always available to help with your hearing aid issues🄰
5
Feb 21, 2026
I was very grateful that Jessica resolved the issue I was experiencing w/ the "singing" hearing aid!
5
Feb 10, 2026
I feel very comfortable walking in the office warm welcome from Amanda and than Jessica, very accommodating and trying to help me with my situation, h... More
5
Feb 04, 2026
I’ve had hearing aids for 30 years from occupational hearing loss. We moved back to Napa and was struggling to find a hearing provider. Thankfully the... More
5
Jan 30, 2026
I was very impressed with the service and the knowledge . Diane and I were very impressed with Jessica’s knowledge of my new equipment today.we also a... More
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