based on 477 reviews
I want to thank Julian Heat & Air for coming on such a short notice. Cody thank you for being so professional you took care of the problem quicker than I thought it take. Thank you also for answering my questions. Good job and reasonable.
Loved our technician. So kind and professional as well as knowledgeable. We are very happy with Julian Heat and Air!
We had a pretty small job but Julian still responded quickly and professionally. We were completely satisfied with their work. They’re real pros.
Called on the 5th of July. A Friday of a long holiday weekend. They scheduled me for that day and arrived timely. It was hot and I needed help! I’ll spare you the technical details but the explanation was good and I approved the fix. I paid a service charge and was very happy. Thanks Julian HVAC! You are now my service center for all my Arkansas needs!
A service man came out the same day that I called with concerns that my air conditioner was not working. After a thorough cleaning and troubleshooting the worse news was received-the unit (20 yrs old) was gone and needed to be replaced. The new unit was installed in the next couple of days with a great deal! My house is happy and cool as am I.
We recently had our HVAC unit replaced by Julian Heat & Air. The removal of the old unit and install was a smooth transition. Technicians were polite and professional. Competitive pricing. Would recommend Julian Heat & Air for all your HVAC needs.
Always excellent service. This was a check up appointment. Very throughly done! Very professional!! Highly recommend their services.
Tech was wonderful at figuring out the issue and resolved it fairly quickly. Having dealt with large industrial refrigeration units myself, I knew the tech was well experienced in the business.
Julian did a fantastic job with the project I've been working on. Affordable, and was there to answer the phone when I had questions or schedule conflicts and worked with me every step of the way. I will definitely use them again on future projects. I highly recommend them for your heat and Air needs.
Very helpful and clear on what needs to be done to fix a problem
Very professional. Courteous and explained everything. Will definitely recommend
Fantastic experience. Thorough, professional, and on time. Helped us find a creative solution to our 80's vintage crazy-town setup. Nice and cool everywhere now. Highly recommend.
Best A/C service we have ever received in the six years living in Arkansas. Coty was through with checking our system inside & outside. He even took the cover off the system outside checking & cleaning all the parts using his testing equipment even cleaned the weeds that had grown through the vents. He was professional & explained along with asking if we had any issues with our system. Found a pa... More
Best A/C service we have ever received in the six years living in Arkansas. Coty was through with checking our system inside & outside. He even took the cover off the system outside checking & cleaning all the parts using his testing equipment even cleaned the weeds that had grown through the vents. He was professional & explained along with asking if we had any issues with our system. Found a part that needed to be replaced and gave us the option of buying a less expensive part or one that cost a little more with a 5 yr warranty. We opted for the part with a 5 yr warranty. Thank you for a great job. We will definitely be renewing our service agreement. When u call u will be greeted by an efficient representative who has a pleasant saying too. Less
Did a great job, I’m glad I called them.
Coty did a great job of communicating with me via phone since I was not on site. He thoroughly tested my equipment and explained his findings. I was very pleased with his service.
Excellent service provided to me when our thermostat stopped working. Fast appointment set up and repair. Service guy was very nice and professional. Reasonable pricing !!
Called in the morning and they were here same day. As a business we appreciate that!
Great service. Got to my office in about 30 minutes and got everything sorted out. Can’t recommend enough.
Called at 8:00 am, service was completed by 11:00 am. Technician was quick, informative and polite. Very impressed.
ArrowsCafe appreciates and loves the superior service and professionalism Julian Heat and Air provides each time they tend to our heat and air needs!!
Our tech Coty did an amazing detailed job on our service complete with pictures of measurements and inside of unit. Amazing price for the amount of work put in. Totally recommend Julian Heat and Air to everyone! Thanks for a great job!
I called for service and I was told that their service tech would be able to make the call between 12 and 4pm. A few minutes later the representative called me back to say the tech would be able to come between 10:30 and 12 noon. He was at our place by 10:15am. The repair was for a very minor problem and I was not charged with a service call or fee. Very professional and courteous. Julien Heat & ... More
I called for service and I was told that their service tech would be able to make the call between 12 and 4pm. A few minutes later the representative called me back to say the tech would be able to come between 10:30 and 12 noon. He was at our place by 10:15am. The repair was for a very minor problem and I was not charged with a service call or fee. Very professional and courteous. Julien Heat & Air is my go to company. Less
Great workmanship and quality work
Response time was very quick! Ralph was pleasant, respectful, and knowledgeable. He even put my new air filter in for me, which was way past needing to be changed. I didn’t feel like he was just rushing through to get the job done and get out. The lady that first took my call was pleasant and respectful also.
Fantastic service. They arrived quickly during inclement weather and had my heat back on in minutes. I will be expanding my heat and air this summer and only trust Jason and his team to handle all my heating and air needs
Great business!
We had our ducts completely replaced and couldn’t be happier! From the initial consultation to the finished product, their professionalism shines! On one part of the process different parts had to be ordered and added and they did it with expediency! Our electric bill went down considerably! Thank you Jason and team!
We have been very pleased with the service, excellence, professionalism, communication, and follow-through from Julian Heat & Air. From multiple HVAC options to clearly established delivery dates to friendly techs to identifying ways to improve our system at no extra cost to wrapping up and cleaning up, first class all the way.
Jason and his crew are exactly what you are looking for. If you contact them, they will call back, they will schedule an appointment and show up on time. They will give you an estimate while still in your home, no waiting. It seems almost impossible to get any contractor to show up these days. But Julian Heat and Air delivers on customer first service. They added a filter box to my furnace and I ... More
Jason and his crew are exactly what you are looking for. If you contact them, they will call back, they will schedule an appointment and show up on time. They will give you an estimate while still in your home, no waiting. It seems almost impossible to get any contractor to show up these days. But Julian Heat and Air delivers on customer first service. They added a filter box to my furnace and I couldn’t be happier. I would recommend them to anyone, for any job on your system. Less
My experiences with them have been good. Their technicians are very professional. They aren't cheap, but they do great work.
Very knowledgeable tech. Courteous. Got the problem fixed.
The technician was quick, thorough and friendly. I highly recommend!
Heat went out late at night, they were here the next morning bright and early. Abe and Garland were very kind, professional and solved the problem very quickly. Highly recommend Abe and Garland from Julian Heat and Air. Will definitely be having them come back and get on the maintenance program!
Everyone was nice, professional, very thorough. I will be signing up for seasonal inspection to keep my unit working properly. Thank you Julian.
I had a unit installed in a new home construction by this company . The unit is installed inside a heated and cooled environment with controlled humidity. After two years I had an issue with a wire getting hot. The repair guy with this company came and said connections were loose due to extreme temperatures. The problem is this unit hasn’t seen a 4 degree variation at anytime because it’s inside ... More
I had a unit installed in a new home construction by this company . The unit is installed inside a heated and cooled environment with controlled humidity. After two years I had an issue with a wire getting hot. The repair guy with this company came and said connections were loose due to extreme temperatures. The problem is this unit hasn’t seen a 4 degree variation at anytime because it’s inside my house. The connection was obviously not correct at install. After the short time I was charged for a wiring repair on something they installed improperly. I called and was told they would contact me about my complaint. Didn’t care if I got my money back but needed explanation. I own a business and know at times I have to justify charges. Very unhappy with this company. Would have suggested them before this but would strongly suggest looking at other companies in your area if you need installation or maintenance. Less
I cannot say enough about Julian Heat And Air , Our gas furnace went out on Saturday, December 30. I called them because they had such good reviews. When I called, I was told that they would dispatch a service technician within the hour. I shortly after that, received a text that Evan was on the way. Upon arrival Evan was courteous professional, and went to work, it took him a little while to dia... More
I cannot say enough about Julian Heat And Air , Our gas furnace went out on Saturday, December 30. I called them because they had such good reviews. When I called, I was told that they would dispatch a service technician within the hour. I shortly after that, received a text that Evan was on the way. Upon arrival Evan was courteous professional, and went to work, it took him a little while to diagnose the problem, but he had it fixed before he left.. Less
Best in the business- Highly recommend!
Ralph was very knowledgeable and handled our fix quickly and explained everything he was doing. Would definitely use Julian again and recommend them to others!
Very quick response and appreciate the work. Quality repair.
Had a furnace problem on a weekend and Jason came right out and resolved my issue. Fantastical service!
Julian Heat & Air tech Ralph came out. Did a great job, let us know what was going on, answered all our questions and let us know what was needed to fix our unit.
Never met, just called, like four times, without one return call. Very disappointing after numerous of recommendations from his own cousin Troy. Even has an answering service, that apparently don't provide messenger. As someone who has recently moved cross country from a huge city. Big or small, customer service, is customer service! Not one call back. Sad. I don't work well with those that make... More
Never met, just called, like four times, without one return call. Very disappointing after numerous of recommendations from his own cousin Troy. Even has an answering service, that apparently don't provide messenger. As someone who has recently moved cross country from a huge city. Big or small, customer service, is customer service! Not one call back. Sad. I don't work well with those that make me have to beg for their services. Not a professional company in my book. Doesn't take much for a call back, no matter how busy, and with a complete staff. Less
I can’t say enough good things about Julian Heat and Air. I originally called them in to clean the HVAC system in my one-year old modular home. The HVAC system had been the only disappointment in my new home. Loud and terribly inefficient. I thought that there was nothing that could be done. But, the gentleman who came to my home assured me I could have a brand new system that would be a great ... More
I can’t say enough good things about Julian Heat and Air. I originally called them in to clean the HVAC system in my one-year old modular home. The HVAC system had been the only disappointment in my new home. Loud and terribly inefficient. I thought that there was nothing that could be done. But, the gentleman who came to my home assured me I could have a brand new system that would be a great improvement. The system was ordered and completely installed in less than two weeks. The team arrived on time for three days. Building a platform in my attic for the new system. Taking out the old system. Everyone was friendly and very professional. I believe my project was very complicated which made the seamless management of it that much more astounding. This is an absolutely fantastic company! Less
Julian Heat and Air serviced our heater and did an excellent job. They were clear on what it needed, what had to be ordered and when they expected to have it completed. They were efficient, friendly and the final cost was exactly what they quoted. Thank you!
Ralph was excellent!
We are very happy with Julian Heat and Air. We have had a contract for the last 16 months which of course was different seasons and their company services our units very thoroughly. They take pictures and show us any problem or possible future issues. Staff is very professional and service man is respectful of our house as he needs to come in and out. We highly recommend this company.
Very satisfied with Mr. Julian and his staff. Always pleasant, helpful and attentive. From the person that answers the phone to the servicemen that show up to Mr. Julian himself who is never too busy to answer questions or make himself available. If I could give them 10 stars I would!!!!! ♥
Absolutely loved my dealings with them. They are very professional and we're so quick! Garland was my tech and I can't say enough about him. He was absolutely fantastic!!!
Always dependable.
Very open and detailed with options and a quick turnaround. Love the communication and keeping us up to date with the status of each step. Can't wait to see the service we will receive with the installation.
I was given great customer service. I lost my husband recently and have been having a hard time, he always took care of this type stuff. Mr. Burton ( I think was his name) was kind, professional and took time to explain everything to me. I have had to deal with other repairs and just felt like the rep thought I was dumb and tried to "fix" things that really didn't need to be fixed. That was n... More
I was given great customer service. I lost my husband recently and have been having a hard time, he always took care of this type stuff. Mr. Burton ( I think was his name) was kind, professional and took time to explain everything to me. I have had to deal with other repairs and just felt like the rep thought I was dumb and tried to "fix" things that really didn't need to be fixed. That was not the case with Julian and Mr. Burton, he explained what all the problem could be and started with the lest expensive thing to see if it was the problem instead of jumping to the most expensive first. He was able to get my air up and running without charging me as much as he possibly could. I greatly appreciate that. With the death of my husband I have gone from two incomes to one and things have been very hard. I will recommend Julian to anyone that needs their services. Thank you Mr. Burton for treating me with respect, kindness and great customer service. Less
Our technician was awesome! Professional, knowledgeable and kept us informed through process. So very nice to have a professional do our work. Thank you so much, guaranteed we will recommend you to others.
Julian Heat and Air makes getting a/c a breeze. Within a few days the job was complete and in working order. The mechanics were professional, polite and knowledgeable. I also hired Julian for annual maintenance. If you need a/c call Julian.
Always outstanding customer service!
Great company to do business with. Very professional in every way.
Very professional and on time. Great company!
Talk about quick service. Less than 24 hours and we were back up. Heck less than 12. Ralph, absolutely a true professional throughout the entire process of helping us out. Wouldn't expect anything less with the name Julian associated with it in this town. Always been top notch in whatever they do and truly proud of Jason and will always recommend Julian Heat and Air for your home comfort. T... More
Talk about quick service. Less than 24 hours and we were back up. Heck less than 12. Ralph, absolutely a true professional throughout the entire process of helping us out. Wouldn't expect anything less with the name Julian associated with it in this town. Always been top notch in whatever they do and truly proud of Jason and will always recommend Julian Heat and Air for your home comfort. Thanks ladies and gentlemen for all you daily for the community. Less
Arrived on time. Resolved issue by fabricating new duct work onsite. Professional installation at reasonable cost done in timely manner. Very satisfied.
Julian Heat and Air has come to my house two times now. Ralph and Evan were very helpful both times. They have taken the time to explain to me how the unit works and what I can do to help it run better. I know nothing about ac units, and I'm always worried about someone taking advantage of my ignorance to charge me more for things, but I have been very pleased with Julian Heat and Air, and I will... More
Julian Heat and Air has come to my house two times now. Ralph and Evan were very helpful both times. They have taken the time to explain to me how the unit works and what I can do to help it run better. I know nothing about ac units, and I'm always worried about someone taking advantage of my ignorance to charge me more for things, but I have been very pleased with Julian Heat and Air, and I will continue to use them. I feel like they are very honest, knowledgeable, and dependable. Less
They all did a great job THANKS
On time. Professional. Knowledgeable.
I would like to take this opportunity to thank Jason Julian and his entire team for the service they have done for us. We purchased our house 15 months ago and wanted to replace the HVAC units. Within 24 hours of contacting Jason he was at our house and evaluated the options for possible replacement. Jason was very knowledgeable and most of all very professional and courteous. We made our dec... More
I would like to take this opportunity to thank Jason Julian and his entire team for the service they have done for us. We purchased our house 15 months ago and wanted to replace the HVAC units. Within 24 hours of contacting Jason he was at our house and evaluated the options for possible replacement. Jason was very knowledgeable and most of all very professional and courteous. We made our decision on a Mitsubishi Hyper-Heat 2 with central air. The team removed our old unit and installed the new unit in Mid October of 2022. The team that preformed this work were very professional, organized and kept the work area very clean. (they removed old plumbing and trash from under that that wasn't part of the work.) We made our decision on our unit due to the efficiency Jason explained to us. With the high temperature that we have had this summer the efficiency has been tested. Our meter (First Electric Coop) is read around the 15th of each month. Our June through July 2022 usage was 1020 KWH, and the June through July 2023 usage was 606 KWH. July through August 2022 usage was 1238 KWH, and the July through August 2023 usage was 790 KWH. It was very nice to have low electric bills of $95.00 in June - July, and $115.00 in July - August. Our house is 1800 square feet, with 12 foot cathedral ceiling great room, all electric except water heater. We highly recommend Julian Heat & Air for your HVAC needs. They stand behind their word and their work. This was proven to us by their action. We had to wait for the condenser unit due to the aftermath of Covid supply situation (no fault of Jason's), when Jason was notified of the delay he contacted us and said they would take care of any issues with our old unit, until the new unit was installed. During the wait time, we had 2 breakdowns with our 18 year old unit, and both times they were here the same day we called (one day was a Saturday), and got us going at no charge to us. Once again, we highly recommend Julian Heat & Air. David & Carol Majors Less
Worked hard for us quickly and efficiently. Great people and great service. I highly recommend
Simply put this is a wonderful company and great group of professional quality minded people. I will never call anyone else.
Shane was very respectful and helpful. I was amazed that they worked on a Saturday but it was greatly appreciated as our a/c quit working when it's in the mid 90's outside. I will definitely use this company again in the future.
Fast, friendly, courteous. Same day check. Next day repair. Can’t beat that!
Julian has been absolutely wonderful working with us to install a new unit. Excellent customer service. Jason was honest and explained all the options so we felt able to make the best decision for our home. Then their team literally worked all day (over 15 hrs) to ensure we got fully up and running. Their service sets them apart. Highly recommend.
Just had Julian’s crew installed a complete system in my home. That includes the ductwork as I’d never had central A/C or heat before. They did a great job and I was very impressed with their quality of work. Would recommend them to anyone.
BEWARE…..My elderly parents air conditioners air stopped working . We sent someone out there to check why. They said it was very low on Freon so they added it and charged me over 350 dollars. 2 weeks later it happened again. Another bill 179 for checking for a leak. The charge was for the tool they used to find the leek and labor I guess.. All the Freon they added leaked out again. I calle... More
BEWARE…..My elderly parents air conditioners air stopped working . We sent someone out there to check why. They said it was very low on Freon so they added it and charged me over 350 dollars. 2 weeks later it happened again. Another bill 179 for checking for a leak. The charge was for the tool they used to find the leek and labor I guess.. All the Freon they added leaked out again. I called at this point and he said first I had not paid my bill , however , I didn’t get one . Kinda rude . They said it was emailed. Then it was my fault for not approving them to look for leak REALLY in the first place. Nobody asked and who’s the professional ? They said the leak was in coil in the unit if memory serves right . He then told me I’ll need to buy a new unit 5000. In the mean time my elderly dad called his Fairfield bay friends and got a second opinion. The leak was in a line , not the unit , he solder it and fixed it, tested it and no leakage! Beware ! He was Kind of rude. I did not appreciate it . I will pay my bill and be DONE! Paid the 315 bill and he did not make me pay the second one . I’m not changing my review , if we hadn’t gotten a second opinion, we’d be looking at a 5000 new unit. And of course we had another charge from the 2nd opinion who fixed it . YOU were PAID within 2 weeks, I did not get a bill ! Good try! Less
After living in our home for less than two years it was time to replace the 20+ year old units. After reading reviews online we chose Julian to come out and give us a quote. What is usually quite a stressful visit was pleasant and thorough. One of our units completely stopped working and was so outdated it was time for replacement (which we knew). Due to the heatwave and having to order the units... More
After living in our home for less than two years it was time to replace the 20+ year old units. After reading reviews online we chose Julian to come out and give us a quote. What is usually quite a stressful visit was pleasant and thorough. One of our units completely stopped working and was so outdated it was time for replacement (which we knew). Due to the heatwave and having to order the units it was a while before we would be able to have that replacement installed. Julian Heat & Air made sure we didn't stay hot. They brought us a portable unit (for free) to keep us comfortable. From the office staff, to the techs, all the way up to the owner... the most efficient, well trained, and pleasant people ever! We have successfully had one of our installs completed and couldn't be happier with not only the install, but the recommended products as well. I can't wait to have unit 2 installed! Top notch service and friendly staff! Less
Great customer service, very professional, he did a very thorough job. We will definitely be using them again.
The people who did the work were very professional and knowledgeable. They explained everything they did.
Always a pleasure working with Julian heating and air! Best around!
A very satisfied customer: I called Julian Heat & Air last week as one of my 2 heat pumps stopped working. Within an hour their Tech, Evan showed up at my door and started working immediately to diagnosed the problem. I highly recommend Julian Heat & Air for all your heating and cooling needs!
For the past 2 years I have had issues with my heat pump and air handler. Julian Heat and Air has sent several techs and all have been very professional and knowledgeable. They have been able to come out the same day as well get parts quick when needed.
So it’s Father’s Day and Me being me I didn’t want to bother a dad on his day, so I asked some questions and he was really quick to respond, eventually I asked if there was something I could try because is was super hot Jason responded “I can be there in 20 minutes “ had in fixed within 30-40 minutes! I appreciate him so much! Great customer service, very fast, great guy ⭐️
Awesome HVAC company. Highly recommend.
Stephen did a great job! It was time for our bi-annual maintenance. He showed up earlier than scheduled! 🙌🏼❤️ Got right to work. Handled business like a boss. Then at the end he reviewed everything with me and now I know to start budgeting for some parts we’ll need within the next year or so…. I love being able to budget rather than being caught off guard. Thanks Stephen and Julian Heat & Air. ... More
Stephen did a great job! It was time for our bi-annual maintenance. He showed up earlier than scheduled! 🙌🏼❤️ Got right to work. Handled business like a boss. Then at the end he reviewed everything with me and now I know to start budgeting for some parts we’ll need within the next year or so…. I love being able to budget rather than being caught off guard. Thanks Stephen and Julian Heat & Air. Appreciate you! Less
The gentleman did the repair. Answered all my questions professionally. Was very helpful in suggestions so it does not happen again I really wished I had them do the new AC insulation. I would highly recommend this company for their professionalism and suggestions.
Always there when you need them. Job completed as requested. Friendly and professional. Great Communication. Thank you!
Fantastic service as always! The technician was very nice, professional, and thorough. He even put on booties over his shoes so he wouldn't get my floors dirty! I will never go anywhere else for Heat and Air Services. Julian's is the best!
Excellent job. Recommend them for any work
Ralph diagnosed the problem and promptly got us information on repair/replace options.
Stephen is very knowledgeable and explains everything very well.
All staff was AWESOME! Best customer service I have ever encountered, from scheduling to install to follow-up. Will absolutely use them in the future. GREAT JOB!
Did a great job. Very thorough. Two guys could not have been nicer and cleaned up well before leaving. Happy to recommend these folks.
Prompt, courteous, professional and experienced. 5 star ALL THE WAY!
Ralph came out and did a great job servicing our unit. We were really low on coolant in one of our units and he was able to troubleshoot and get us back written needed to be.
Did fantastic. Super glad I signed up for their comfort club!
Great folks!
Jason is very professional and takes time to discuss options and explain the systems. He was very quick to respond and was very timely on any appointments. His team was great to work with and they did a very professional installation of the ductwork and equipment.
Misdianosed problem but promptly refunded cost when realized. Surprised at integrity of owner. Gladly do business again. Recommend anyone to try them!
The tech was professional and friendly at the same time. Very quick and easy visit while making sure everything was taken care of. Would recommend 10 out of 10 times.
These guys did a great job, with no short cuts.
The service was excellent. The 2 men who came to do my annual maintenance were extremely knowledgeable. Had no problem explaining everything they were doing and answered all my questions. They were very thorough and professional. I'm really glad I purchased a service plan from Julian.
We can not begin to describe how professional this company has been, at the same time.. You walk into Thier office and they treat like family. What ever service you need, they bend over backwards to get it done, make it right, and always with a smile
These guys, Jonathan and Gary, are top notch! This is our second time using them for vent cleaning and services and they are super professional. We would not use anyone else, these guys are the first and only choice in this area!
Had issues with my heat on the weekend. Called Julian Heat & Air and they were so kind and responsive to my dilemma. Was able to schedule someone the same day. Ralph showed up and was so friendly, knowledgeable and went above and beyond. Not only did he repair my heat, but was able to trouble shoot an issue before I started having problems with it. Am so thankful to have a business I can tru... More
Had issues with my heat on the weekend. Called Julian Heat & Air and they were so kind and responsive to my dilemma. Was able to schedule someone the same day. Ralph showed up and was so friendly, knowledgeable and went above and beyond. Not only did he repair my heat, but was able to trouble shoot an issue before I started having problems with it. Am so thankful to have a business I can trust taking care of my HVAC. Thank you all so much. Highly recommend!! Less
The gentlemen were very efficient and courteous. We appreciate so much the work they did in a timely manner.
Great people! Great service! Very dependable!
Great service. I feel like Ralph and I are best buds now.
Very professional and clean. They clean up after themselves! Great job. Been using them for over two years ad they don’t disappoint.
Employees were professional and explained everything they were doing.
awesome service!!........great people.........
Big expenses as a homeowner are sometimes necessary to maintain the value, safety and comfort of the home. Having to bite the bullet and replace/upgrade my HVAC system, Julian Heat & Air was the first company I thought of and the only one I called. Jason inspected the existing system and spent all the time needed to thoroughly answer questions, discuss options and review pricing. HVAC system o... More
Big expenses as a homeowner are sometimes necessary to maintain the value, safety and comfort of the home. Having to bite the bullet and replace/upgrade my HVAC system, Julian Heat & Air was the first company I thought of and the only one I called. Jason inspected the existing system and spent all the time needed to thoroughly answer questions, discuss options and review pricing. HVAC system options were quoted promptly and the removal of the existing system followed shortly thereafter. I was pleased with the installation of the new system. The crew was professional, courteous and demonstrated a strong technical knowledge of the equipment. This community is fortunate to have Julian Heat & Air, a local company, serving customers. Less
I wouldn't use anyone else. They helped me immensely when my heat wouldn't turn on by loaning me a heater... I didn't even have to ask. I appreciate companies with that care factor! They back up their work as once I wasn't charged for a service call because they replaced a small part they had previously put in. Honest. I trust this company. Every single person I've dealt with has been very nice... More
I wouldn't use anyone else. They helped me immensely when my heat wouldn't turn on by loaning me a heater... I didn't even have to ask. I appreciate companies with that care factor! They back up their work as once I wasn't charged for a service call because they replaced a small part they had previously put in. Honest. I trust this company. Every single person I've dealt with has been very nice and helpful. Less
Awesome folks to do business with! The guys doing the installation were very professional, friendly, and prompt.....
I can't say enough about how pleased I was that I contacted Julian Heat & Air for a needed compressor replacement on my less than two-year-old heat pump. I had purchased a package unit heat pump online intending to save a few dollars versus what was quoted to me locally (unfortunately, I did not call Julian H&A prior to making that decision). When the unit failed, I realized that the warranty c... More
I can't say enough about how pleased I was that I contacted Julian Heat & Air for a needed compressor replacement on my less than two-year-old heat pump. I had purchased a package unit heat pump online intending to save a few dollars versus what was quoted to me locally (unfortunately, I did not call Julian H&A prior to making that decision). When the unit failed, I realized that the warranty covered parts only and I would need to find a local service organization to install the compressor. Fortunately, I contacted Julian requesting an estimate via the online tool from their website. received a reasonable estimate immediately, accepted their estimate online from my phone and was contacted the next day to schedule a time. The technician, Stephen, came out immediately, was very professional, completed the job quickly and I was back up and running. Julian Heat & Air was a pleasure to deal with and when I am ready for (2) units for a current construction project, they will be the team that I call. Thanks Julian Heat & Air for above and beyond support of a new customer. Less
I am very impressed with the service! They crew were professional and so efficient! In and out with the duct cleaning. I can breathe so much better, thank you.
We needed a duct and vent relocated due to a bathroom remodel. Jason was quick to get us worked in to their FULL schedule and Jimmy was great to work once he arrived for the job! He even asked if my husband could FaceTime me so they placed the vent just where I wanted it! Aside from great customer service, the quality of work is top notch and my new vent looks and works great!
The tech was a super nice guy who showed up on time and got the job done fast. I was very pleased with the work done. And he even educated me on some things i was unaware of. And the price was definitely fair. I do recommend And ask for stephen.
Top notch customer service! The tech was *super* knowledgeable and friendly! Office staff was polite and kind - which you won't find either at many other HVAC companies in town. My compressor went out days before Christmas, causing an unavoidable delay in parts delivery. The owner delivered two space heaters to my home at no cost to me and kept my home warm on Christmas! How awesome, right?! Th... More
Top notch customer service! The tech was *super* knowledgeable and friendly! Office staff was polite and kind - which you won't find either at many other HVAC companies in town. My compressor went out days before Christmas, causing an unavoidable delay in parts delivery. The owner delivered two space heaters to my home at no cost to me and kept my home warm on Christmas! How awesome, right?! The technician, Brent, took time to educate me about my unit and explain everything to me in terms that this girl could understand. Such a nice guy that went above and beyond! Thank you, Julian H&A! We will definitely refer your services to everyone going forward. We appreciate the complimentary space heaters and have nothing but great things to say about your work from start to finish. Less
Very accommodating, professional and friendly.
Perfect once again. They always do a wonderful job the first time that they come. This is the AC company to call in Heber!!! 100%.
Used this business I recommend never.. they are fraudulent!!!!!!! Said I needed a new unit so I did and now you have to pay to have them correct their own mistakes example they didn't put the unit in level so I have to pay them to come level it the unit says its supposed to be 65 in the house its actually 81 degrees a d they still can't fix it oh now the drain s were put in wrong again not my fa... More
Used this business I recommend never.. they are fraudulent!!!!!!! Said I needed a new unit so I did and now you have to pay to have them correct their own mistakes example they didn't put the unit in level so I have to pay them to come level it the unit says its supposed to be 65 in the house its actually 81 degrees a d they still can't fix it oh now the drain s were put in wrong again not my fault they but I am expected again to pay them to fix their own problem..they put the unit higher than the drain lines ..it currently and when you call you get Patti that says oh it's not their fault the Warrenty on only covers parts... but not labor even those its their own fault... I recommend never to use these people... Less
Julian Heat and Air is the best. Don't waste your time shopping elsewhere. Great team.
Very knowledgeable. Respond quickly. Few my heat. Assisted with my warranty problems
They were fast, clean, friendly and professional
Madison at the office was absolutely wonderful to work with, the communication was great, and they responded quickly to our issue. I would definitely recommend!
All employees have been very professional and knowledgeable.
$240 service call! Outrageous for a 20 minute service call considering they didn’t even fix my problem! Had two leaky valves on condenser, tech told ME to order the replacement valves and he would install them for $1400! That’s all labor, no parts! I asked how long it would take to install the valves…he said 3 or 4 hours! That seems like a crazy long amount of time to replace two valves…but I’m... More
$240 service call! Outrageous for a 20 minute service call considering they didn’t even fix my problem! Had two leaky valves on condenser, tech told ME to order the replacement valves and he would install them for $1400! That’s all labor, no parts! I asked how long it would take to install the valves…he said 3 or 4 hours! That seems like a crazy long amount of time to replace two valves…but I’m no tech, so maybe it does take that long. But that’s still almost $400/hour for the labor! Those are New York City rates, NOT Greers Ferry rates! This company is nothing but a big money grab. Do not recommend doing business with them. I don’t usually leave bad reviews because there’s already too much negativity in the world, but this experience warranted an honest review. Less
Called ya'll, and you were there that day, if anyone knows me I am impatient, and I had no worries with ya'll
My A/C was 20 years old, each of the last several years it would stop cooling and would freeze up. I’ve been told I might have to have a new one soon. Jason or one of his employees would come and get it cooling again each time. A week ago, it happened again, stopped cooling one final time. When I called, Julian Heat & Air sent out Kyle, who promptly came to check it. I had several things going... More
My A/C was 20 years old, each of the last several years it would stop cooling and would freeze up. I’ve been told I might have to have a new one soon. Jason or one of his employees would come and get it cooling again each time. A week ago, it happened again, stopped cooling one final time. When I called, Julian Heat & Air sent out Kyle, who promptly came to check it. I had several things going wrong, some dangerously things going wrong! Jason came over to share options for me. When ordering new unit thru Jason, told me they would be here specific day/time to install new unit. 4 guys, Kyle, Christian, Conner & Jonathan came to install. Kyle and other guys kept me informed thru out. explained to me all what they needed to do. They were very professional! They showed up just as I was told and got the job done in a timely manner! Kyle stayed a little late after hours to make sure it was all tested properly and working before he left! I highly recommend to everyone Jason Julian Heat & Air and his guys have always shown up for me when they say they will be there and provide the best top quality service I have ever seen!! Very trustworthy! They go above and beyond to make sure you’re happy! Thank you! Less
Julian diagnosed the problem and worked with us to identify the best choice for a replacement HVAC system. Install was quick and on schedule.
Very professional! This was initially a service/cleaning on a new home purchase. After cleaning and inspecting everything, it needed one replacement part and freon. He kept me in the loop as he was working on it and reported the costs of needed items before performing the work….no surprises in the end. Very pleased!
I'd trust these guys with my family. I am an architect and builder who is very particular with very high expectations. After having Julian work on my personal house, I will refer them to any of my clients. I hired them to do my remodel and addition which entailed a difficult unit relocation and a new unit. They were very responsive in getting out see to me, quoted me multiple options, and got the... More
I'd trust these guys with my family. I am an architect and builder who is very particular with very high expectations. After having Julian work on my personal house, I will refer them to any of my clients. I hired them to do my remodel and addition which entailed a difficult unit relocation and a new unit. They were very responsive in getting out see to me, quoted me multiple options, and got the work scheduled immediately. Their communication level was beyond expectation as I let them come and go freely without me there. Pricing was fair, timing was responsive, craftsmanship was above standard, and communication was on point. These qualities are hard to come by in most construction and service companies these days, especially to exhibit all of them! Thank you for your great work guys... and actually caring about your craft. Hats off to the entire team. Less
AC install went great. Just a little mix up on the orginal service call charge and refund when unit installed
The service man was very professional.timely and pleasant!
He was honest and professional acting. He also answered all of my questions.
Always professional and always on time. Most importantly, they know what they are doing. Office staff is the best with great communication. I purchased an older home and kept having trouble with my HVAC. This was the third company I called. Jason was the only one who actually knew what was wrong and had it fixed within the hour. He took pictures so he could explain everything to me. This is an ... More
Always professional and always on time. Most importantly, they know what they are doing. Office staff is the best with great communication. I purchased an older home and kept having trouble with my HVAC. This was the third company I called. Jason was the only one who actually knew what was wrong and had it fixed within the hour. He took pictures so he could explain everything to me. This is an honest business and the only one I will be using from now on. Less
Explained a lot so that I understand and can hopefully troubleshoot this particular problem without having a service call. Everything out of our control has been addressed professionally.
I called late in the day, they sent someone immediately. He explained everything that needed to be done for immediate satisfaction and a plan for future work. Very courteous, knowledgeable.
The tech that came to our house ,Gary, was very efficient and very knowledgeable. He was very courteous and professional. Explained all his findings and informed us of possible warranty that would convey to us as new owners of our home. He was right according to Rheem. Thank you Gary. My only complaint would be difficulty to get in tough with Jason for follow up on a different issue. I highly r... More
The tech that came to our house ,Gary, was very efficient and very knowledgeable. He was very courteous and professional. Explained all his findings and informed us of possible warranty that would convey to us as new owners of our home. He was right according to Rheem. Thank you Gary. My only complaint would be difficulty to get in tough with Jason for follow up on a different issue. I highly recommend this company very friendly and fair pricing. Less
Julian Heat & Air are always top notch. Jason and his guys are some of the most respectful, friendly and professional service men that I have ever used. They are always prompt and they get the job done and get it done right. Constant communication with what the problem is and what needs to be done/replaced to fix you up. And I have never had a more caring and kind hearted business owner than Jaso... More
Julian Heat & Air are always top notch. Jason and his guys are some of the most respectful, friendly and professional service men that I have ever used. They are always prompt and they get the job done and get it done right. Constant communication with what the problem is and what needs to be done/replaced to fix you up. And I have never had a more caring and kind hearted business owner than Jason Julian! Less
I purchased my house 5 yrs. ago and the A/C has given me problems from the start! I have had other technicians work on it and was totally unsatisfied. However, I called Julian Heat & Air and was very happy with the service. They arrived in a timely manner and preformed the needed maintenance. They were honest and related the unit was old and needed to be replaced. It lasted another year, and I ne... More
I purchased my house 5 yrs. ago and the A/C has given me problems from the start! I have had other technicians work on it and was totally unsatisfied. However, I called Julian Heat & Air and was very happy with the service. They arrived in a timely manner and preformed the needed maintenance. They were honest and related the unit was old and needed to be replaced. It lasted another year, and I needed additional repairs. Julian's technician advised the unit really shouldn't be repaired but replaced. Julians replaced my unit with an economic heat pump and helped with the financing. My wife is very happy, and the unit is better than the old unit in compatibility for the space. Good people to do business with if you need the service. Less
Very quick response as always! Thank you so much for your help. I can’t remember the guys name who came and fixed my AC but he was very professional and very helpful! Thanks again 😊
I wanted to share a few words about the Juilan HVAC team. I had a drain line get stopped up and overflow into our newly remodeled ceiling. It was late in the day and we were expecting company any minute. I was able to reach Jason and let him know about my emergency. He sent a technician out immediately, and was able to locate and repair the blocked drain. I am a small business owner and und... More
I wanted to share a few words about the Juilan HVAC team. I had a drain line get stopped up and overflow into our newly remodeled ceiling. It was late in the day and we were expecting company any minute. I was able to reach Jason and let him know about my emergency. He sent a technician out immediately, and was able to locate and repair the blocked drain. I am a small business owner and understand the difficulty in managing emergency calls. My circumstances required someone immediately and immediately is what we received. Thank you for the timely response and professional service. My family and I greatly appreciate everyone @ Juilan and everything it took to address this situation in a timely manner. Thanks again from the Compton family. Less
Thanks for the timely response.
they were timely, clean and did a quality job for me. Even lined the hall so as not to track in dirt. Pricing was competitive and they were easy to deal with.
They were professional and friendly. Answered all my questions and got my issues fixed.
I had a great experience with this company very kind and respectful, and they always keep you updated on what’s going on!
Professional
Hands down the greatest HVAC company in Heber Springs
Very professional and responded immediately. Was able to fix our leaking AC unit. Thank you!
Gary showed up on time and was able to get the a/c problem fixed. Thank you
Thank you for all your help your guys are so nice and work really hard in this heat
Julian Heat and Air is great to work with. Jason is a great guy and takes great care of us!
When it was time for a new unit, I knew Jason and his crew were the men for the job. Jason came out personally and gave us several options, and installed a portable air unit to use until our new one arrived. On install day I was greeted by the most friendly guys, Jimmy and Kyle. These two were grade A, they had smiles on their faces and were ready to work. They answered numerous questions and st... More
When it was time for a new unit, I knew Jason and his crew were the men for the job. Jason came out personally and gave us several options, and installed a portable air unit to use until our new one arrived. On install day I was greeted by the most friendly guys, Jimmy and Kyle. These two were grade A, they had smiles on their faces and were ready to work. They answered numerous questions and stayed until the job was done. I met Christian and Connor later in the afternoon, and they were stellar as well. All in all this was the most streamlined, easy process. From the first phone call, to the installation process, this company is the epitome of professionalism. You're not going to get this quality of business anywhere else. Less
Jason came out himself and made sure we got serviced before he went home for the day. He stayed late fixing it and was actually affordable. We were without AC on a extremely hot day and I appreciate their quick response.
Very professional and went the extra mile to make sure they got me a new unit put in as fast as possible.
Julian H/A is always prompt, responsive and responds with a sense of urgency
In the brutal July heat, my air conditioner gave out at 2 AM this morning. Not knowing who to call, I left a message with Julian Heat & Air at about 3 AM, and after a few hours, they promptly called me back and helped me fix the air unit quickly. He was on time, pleasant, and didn't charge any hidden fees. I would definitely recommend this business to anyone with air conditioner issues.
Brent came over on his off day and was fantastic. Explained everything. Such a big help!
Matt did an awesome job will definitely use you again
Great service!
As always, Julian Heat and Air is fast, professional and precise. Found the issues immediately and repaired and tested in one visit! Highly recommend!!
Extreme;ly rapid response to my call for servicve!
They are great and very knowledgeable.
The service technician, Matt was very professional and very knowledgeable. Matt explained everything that needed to be done and I was provided options when it comes to saving money. I would highly recommend Matt and Julian Heat & Air to anyone. And lastly Matt, thank you for your Military service.
After almost of 2 years of service, explanations and honesty, Julian heating and Air never disappoints. Jason always goes above and beyond to show me what's wrong, explain it to me, and then either repairs the unit or suggests other ways to maintain it. I've never had to settle for less than Professionalism, Friendliness, and Honesty. Julian heat and air, AGAIN, went above and beyond. I can't say... More
After almost of 2 years of service, explanations and honesty, Julian heating and Air never disappoints. Jason always goes above and beyond to show me what's wrong, explain it to me, and then either repairs the unit or suggests other ways to maintain it. I've never had to settle for less than Professionalism, Friendliness, and Honesty. Julian heat and air, AGAIN, went above and beyond. I can't say Thank you enough! Less
I called Julian Heating and Air in the morning to repair my heat pump drainage line expecting to take at least two days. Two very polite Julian service technicians had the new drainage line installed 3 hours later!! Julian Heating and Air had set the bar for service and professional HVAC service 👍
Julian Heat & Air did an awesome job at installing our new heat and air system. They were extremely professional, very punctual, and kept us very informed during the process. Would highly recommend them for any of your heating and air needs.
Julian Heat and Air was top notch from the start. Everyone I interacted with from initial phone call to service personnel was extremely courteous and prompt. They have a great business and service system in place and repaired my a/c as quickly as possible. They even provided a portable unit to help out while waiting for the part to come in. Highly recommend! Update: 6/5/2022. Once again Julian H... More
Julian Heat and Air was top notch from the start. Everyone I interacted with from initial phone call to service personnel was extremely courteous and prompt. They have a great business and service system in place and repaired my a/c as quickly as possible. They even provided a portable unit to help out while waiting for the part to come in. Highly recommend! Update: 6/5/2022. Once again Julian Heat and Air came to the rescue. A/C went out on Memorial Day weekend. Jason and team diagnosed the issue; provided portable units; ordered the part; actually went and picked it up in Little Rock; installed it and got us up and running as quickly as possible. All for a very reasonable cost. Just can’t go wrong with this company! Great team with outstanding service! Less
Hard working and honest.
Technician was fantastic in figuring out what was wrong, then explaining how the system operated. I would definitely recommend this business to for installation and repair of heating and air systems.
We moved into a new home and the previous owners did their best to "hide" all of the A/C issues during inspection. Once we moved in, we noticed that our upstairs was not cooling. I was able to personally contact Mr. Jason Julian and he had his team out to our house the next day to assess the situation. I pulled in from work and saw about 10 Julian Heat and Air trucks in my driveway. We did ha... More
We moved into a new home and the previous owners did their best to "hide" all of the A/C issues during inspection. Once we moved in, we noticed that our upstairs was not cooling. I was able to personally contact Mr. Jason Julian and he had his team out to our house the next day to assess the situation. I pulled in from work and saw about 10 Julian Heat and Air trucks in my driveway. We did have a very complex issue but they diligently worked to correct the dangerous job that was done previously. We are still working out some kinks in our system, but their team always responds quickly and does their best to provide the best service! Same story different day! After a hot summer and a super cold winter, issues with the main unit hidden by the previous home owners came to light. As soon as we realized there was a need for repair beyond our pay grade, we reached out to Jason and his team. He quickly had someone out here and it was determined that we needed to replace the main unit to the house. Both units that we had replaced were 20 plus years old. It’s never a fun process to go through, but Julian Heat and Air made the process as painless as he could. Less
Jason had his man Brent come out to figure out what was wrong with my system. Within 3 minutes of looking it over Brent knew exactly what he had to do to get my system fixed. I can’t think of a more professional and quick to respond and take care of me team!! I’m absolutely impressed. Not only did he fix my system Brent took 25 minutes to explain the system to me and how Julian’s team could help ... More
Jason had his man Brent come out to figure out what was wrong with my system. Within 3 minutes of looking it over Brent knew exactly what he had to do to get my system fixed. I can’t think of a more professional and quick to respond and take care of me team!! I’m absolutely impressed. Not only did he fix my system Brent took 25 minutes to explain the system to me and how Julian’s team could help me in the long run and I am so very appreciative to Brent for taking the time to explain the A to Z process of my system and what I needed which I agreed 110%. Thank you 🙏🏼 to Jason Julian and his awesome team (Brent) for taking care of me and giving me the peace of mind that they have my back taking care of my system as it is the most important part of my home along with the roof and insulation and ventilation which all go hand and hand. I own B&M Roofing and I’m very impressed with Jason and his team. Thank you so much guy!!! Less
Mr. Conner and mr. Christian and mr. Kyle and mr. Jimmy and mr. Jason julian all was understanding about the weather when my queen inez and i chose different day when the weather was dryer and safer for them. All the respect and knowledge they passed to us on how bad our old system was. Sadly we was living in a ticking time bomb. But with all they did from start to finish we are very happy custom... More
Mr. Conner and mr. Christian and mr. Kyle and mr. Jimmy and mr. Jason julian all was understanding about the weather when my queen inez and i chose different day when the weather was dryer and safer for them. All the respect and knowledge they passed to us on how bad our old system was. Sadly we was living in a ticking time bomb. But with all they did from start to finish we are very happy customers. We will be calling upon them for service and check ups from time to time to help keep our system running smoothly. Thank you mr. Jason julian for hiring such a great group of men and ladies that work for your wonderful company. If i left out any names from the crew my apologie.. GOD BLESS YOU ALL be safe the weather is crazy hot hopefully no heat strokes. Less
Julian Heat & Air were a blessing to us! I contacted them about possibly purchasing a new HVAC unit. They responded within a few hours! They were very professional and accommodating! They were helpful in getting the financing aspect to a payment that was affordable for us. They came to install the unit WITHIN THE WEEK of me contacting them!! Every single guy that came out to my house was enjoyabl... More
Julian Heat & Air were a blessing to us! I contacted them about possibly purchasing a new HVAC unit. They responded within a few hours! They were very professional and accommodating! They were helpful in getting the financing aspect to a payment that was affordable for us. They came to install the unit WITHIN THE WEEK of me contacting them!! Every single guy that came out to my house was enjoyable to be around! -They showed up with a box of dog bones for my puppies -they were respectful and professional -they were laughing and smiling the whole time, you could tell they truly enjoyed what they were doing -they engaged with my dogs and kids, and never once acted annoyed -they took their time, and made sure every single thing was PERFECT These guys were truly an example of how businesses should operate! I feel like they are a part of our family now! I will NEVER use another heat & air company, THANK YOU for everything! Less
PERSONABLE, ON TIME, FIXED ISSUE VERY QUICKLY.
When I sent my first message to them (on a Friday evening), I had a response within an hour! They consistently stayed in contact with me, and my new HVAC unit was replaced within DAYS! The whole team that came out were very friendly and professional! I will ALWAYS recommend them, and would never go anywhere else!
Quick and detailed on every facet of the installation process. Hard working company
This place is top tier no doubt about that!!! From the owner, to the office staff, to all the guys in the field. They’re all kind, caring, trustworthy, knowledgeable, and experienced. They work as a team to get the job done in a timely fashion. However they take the time to put a quality touch to it. They truly do care about the customer and their needs. They look for ways to make their home trul... More
This place is top tier no doubt about that!!! From the owner, to the office staff, to all the guys in the field. They’re all kind, caring, trustworthy, knowledgeable, and experienced. They work as a team to get the job done in a timely fashion. However they take the time to put a quality touch to it. They truly do care about the customer and their needs. They look for ways to make their home truly comfortable. Less
Excellent as always
After 17 years my AC/heating unit was about on its last legs, and I decided it was time to replace it. After contacting Jason, he came right out to inspect the unit, and by the time I woke up the following morning, a crew was at my house-in the rain-working to take the old unit apart and to replace it with a new, energy efficient one. I cannot say enough about the politeness, kindness, knowledge,... More
After 17 years my AC/heating unit was about on its last legs, and I decided it was time to replace it. After contacting Jason, he came right out to inspect the unit, and by the time I woke up the following morning, a crew was at my house-in the rain-working to take the old unit apart and to replace it with a new, energy efficient one. I cannot say enough about the politeness, kindness, knowledge, and efficiency that the gentlemen making up the crew exhibited. I love small-town life, knowing many of the business owners and their employees. It was a pleasure doing business with Julian Heat & Air, and I highly recommend them to others. Less
We were very impressed with the service we received! They were professional and took their time explaining what they were going to do. Thank you guys so much for all you guys did!
Julian Heat & Air did a wonderful job installing new WiFi thermostats and performed Spring service. Highly recommend their service tech Brent.
Always prompt and pleasant service. Highly recommend their work.
He was on time, thorough, and friendly! Many thanks for his time on a Saturday!
Ryan was very knowledgeable and efficient, I would definitely recommend him
They were here very quickly when we had an issue with our HVAC system. Awesome job.
Excellent.
Superb, responsive, professional
Our heat went out after a lightening storm. Jason came to help after normal business hours and within minutes after our call for help. He was prompt, kind, professional, knowledgeable and more. Jason explained the situation and repair and helped us decide on future maintenance options. He is top notch, and we highly recommend Julian Heat and Air.
Taking a moment to commend Julian Heat and Air. Kyle, Connor, Christian and Tyler did a great job in taking out the old and replacing a new system for me. They were courteous, friendly and hardworking professionals. Not forgetting Jason for organizing everything. Thank you!
My new heating unit made a pop ,like a paper bag . Then my smoke alarm went off. There was a smell that didn't smell like something burning ! I called and Jason sent out one of his technicians . He promptly started to take cover and blower off immediately he saw what it was!! I had a visitor that came in the wrong way ! Yes it was a little mouse..trying to keep warm or maybe he was just being nos... More
My new heating unit made a pop ,like a paper bag . Then my smoke alarm went off. There was a smell that didn't smell like something burning ! I called and Jason sent out one of his technicians . He promptly started to take cover and blower off immediately he saw what it was!! I had a visitor that came in the wrong way ! Yes it was a little mouse..trying to keep warm or maybe he was just being nosey. Anyway he was at the wrong place. The technician promptly took all parts outside and cleaned thoroughly..put back together and yeah ,my heat was back on .Thank you so much Julian Heat an Air . Less
Quick response to my shop unit that went out. New unit was ordered and installed within just a few days.
Jason has been there for us time and time again over the last few years. Today we had our whole heat/air system replaced, they had several people here getting us all fixed up. I can't express enough how happy Gary seigriest and Connor foster made me feel when I arrived home. This whole experience has been amazing due to Jason and his entire staff! They will always try to help in every way possibl... More
Jason has been there for us time and time again over the last few years. Today we had our whole heat/air system replaced, they had several people here getting us all fixed up. I can't express enough how happy Gary seigriest and Connor foster made me feel when I arrived home. This whole experience has been amazing due to Jason and his entire staff! They will always try to help in every way possible!! Less
Great company! Responsive, polite, efficient…..above and beyond expectations business!
Outstanding job.Jason and his crew went over and above to make sure our job was done right. Will highly recommend them ..
Highly recommend. Had issues at first but they resolved issues fast and appropriately.
Friendly and courteous technician. Very professional
They sent some out right away when my heater started acting up. The technician was very friendly and helpful. After working on the unit he gave me more information on maintaining my unit for peak performance and to prevent further issues in the future.
Kyle and Storm did a fantastic foam job on the pipes today they are very kind and polite young men. All the other guys are very professional also and did a great job. Thank you Pat Babb and Taylor Jones for the speedy repair. Couldn’t ask for a better company to do business with. More than a 5 star business for sure. Thank you Ryan for coming out to check out our unit. Very polite and professio... More
Kyle and Storm did a fantastic foam job on the pipes today they are very kind and polite young men. All the other guys are very professional also and did a great job. Thank you Pat Babb and Taylor Jones for the speedy repair. Couldn’t ask for a better company to do business with. More than a 5 star business for sure. Thank you Ryan for coming out to check out our unit. Very polite and professional. Easy to understand what was happening. Thank you Pat Babb for getting us taking care of. A great bunch of people Less
I will always appreciate honesty and candor when dealing with service issues. Gary did a great job diagnosing the issue and explaining my options. I won't trust my HVAC services with any other company.
I just want to say that since the crew replaced our furnace and installed the new ductwork, my house has finally been comfortable in every room. They used spray foam on all the ducts. It’s clean, quiet and heats our home evenly for the first time since we bought this home 15 years ago. Definitely saves us money on our electric bill.
I had a very ancient heating and cooling system which was costing me over $600 a month in electric bills! After researching exactly what I needed they installed a new system and even handled the financing for me. Long story short between my payment on the new system and my electric bill I’m still saving money each month. I highly recommend Jason and his crew you won’t be disappointed
The crew came in a did a complete through inspection of my gas furnace. The stayed well over an hour checking components I did not know existed. The gave me a complete report. Way beyond expectations!
Absolutely fabulous company! Beginning with the answering of the phone through the completion of my service. Fast efficient economical. Would use this company over and over
Quality service and on time
Very professional and help with all our needs. Kyle and Christian did and amazing job
They were thorough, professional and also very pleasant. They did above and beyond what was expected. They also left the house cleaner than they found it. We will use them again for service and installation.
Given the option, I wouldn’t use anyone else. They are honest, immediately responsive, fairly priced, and incredibly professional.
We tried several companies to work on our central heat and air unit. All ended up being major fails and leaving us without heat in the dead of winter. We went through the summer with a window unit waiting for someone to return our calls or actually come out and inspect the unit. I finally found Julian Heat & Air and they answered immediately. Not only that, but when they realized we didn't have a... More
We tried several companies to work on our central heat and air unit. All ended up being major fails and leaving us without heat in the dead of winter. We went through the summer with a window unit waiting for someone to return our calls or actually come out and inspect the unit. I finally found Julian Heat & Air and they answered immediately. Not only that, but when they realized we didn't have any heat and have children in the home, they made it priority and had us a new unit installed within a day. A day! We have been waiting months on other companies! The crew that came to our house was outstanding. They were very professional and it was apparent they had great knowledge in the field they were working. My house hasn't been this comfortable since we moved in several years ago. Thank you Julian Heat & Air. So thankful. Less
Very professional and responsive - they were able to get our heating unit replaced within 24hrs. Very easy to work with! So glad we chose them for our needs.
Kyle Derrickson and crew did a great job.
Very pleasant to work with and knowledgeable! Will use them for all future HVAC needs!
Beware, the are untrained and will scam you out of $$$$ of dollars. They broke my air unit, which was running fine before they touched it. Then came back and said I would need to purchase a new one, that mine just happened to go out after they messed with it. $7000 was the cheapest option. I called two other companies, both told me exactly the same thing- the unit was fine before hand, and could ... More
Beware, the are untrained and will scam you out of $$$$ of dollars. They broke my air unit, which was running fine before they touched it. Then came back and said I would need to purchase a new one, that mine just happened to go out after they messed with it. $7000 was the cheapest option. I called two other companies, both told me exactly the same thing- the unit was fine before hand, and could be repaired for around $500. There are several companies in Heber Springs that care about their customers and have years of experience. Call one of them, call your uncle who works on cars, call anyone but Julian Heat and air. They will steal your money. Less
Professional crew, as always. Honest service and opinions you can trust. Great to have a company you can use for years to come.
Very nice person, and we'll informative.
Had the A/C go out after moving in. When the history of the unit was checked, they determined that it had been an ongoing problem for years (another company was "maintaining" it). They put a new unit in quickly and efficiently, cleaned up their mess and were very pleasant to deal with. I'll be using them again should I have any problems, and recommend them to anyone who wants a reliable HVAC comp... More
Had the A/C go out after moving in. When the history of the unit was checked, they determined that it had been an ongoing problem for years (another company was "maintaining" it). They put a new unit in quickly and efficiently, cleaned up their mess and were very pleasant to deal with. I'll be using them again should I have any problems, and recommend them to anyone who wants a reliable HVAC company. EDIT: Had a leak from the condensation pipe damage the ceiling in my den. Julian sent a technician out to examine the damage. While it took a bit for them to arrange it, they got a repairman to fix the ceiling good as new. Still highly recommend them. Less
Just used Julian to repair my HVAC after a lightning strike. Quick service, and the work is flawless. They're the best.
I wish I could give them 8 stars out of 5! Absolutely magnificent service with a cheerful and respectful team of engineers! We had an entire ageing and grey-haired heat pump with Frankenstein-style ductwork removed -- the old stuff was frighteningly filthy and undateable -- then this wonderful team proceeded to install the very best and efficient system and ductwork. With the summer heat hitti... More
I wish I could give them 8 stars out of 5! Absolutely magnificent service with a cheerful and respectful team of engineers! We had an entire ageing and grey-haired heat pump with Frankenstein-style ductwork removed -- the old stuff was frighteningly filthy and undateable -- then this wonderful team proceeded to install the very best and efficient system and ductwork. With the summer heat hitting super highs, they also provided portable units for cooling our main rooms while the new system was being calibrated -- yes CALIBRATED! True HVAC engineers, adjusting airflow to all rooms, installing additional registers and vents as needed in our just-bought 90-year-old home. Incredible to watch and learn what they do -- and such a friendly, obliging team of individuals, not mindless robots. Delightful to chat with as well as get explanations and instructions on everything about our new Gas Pac system. They even ran off to get additional filters for us. I simply can't gush enough compliments about Julian Heat & Air! Thank you so very much, team! I've already hired them to install a mini-split in my outbuilding, too! UPDATE: With such a wonderful team and service, hired Julian to install a Heat/Air Split on one of my outbuiildings -- as before, carefully, neatly, and professionally done. It's also clear that Julian treats their employees with respect and high regard, revealed in how they interact with their customers. Also, they returned to complete the Gas Pac installation once we had natural gas service completed. An incredible company that deserves my highest and most enthusiastic recommendation! Less
Julian Heat & Air is a top quality HVAC provider & they have our business for life. The products lines they carrier are the best, and their professional installation team is knowledgeable, courteous, and friendly! A+++ Company to do business with!!
Very responsive. Our service tech (Stephen) was excellent in identifying and making repair. We have a maintenance contract with Julian's Heat and Air and have been very pleased with how they conduct their business and would highly recommend them.
Great communication and response time. Additionally, they go the extra mile.
These guys are great and very professional. They know there stuff. Wii use them again what's nice you can call them and someone will answer the phone that you can talk to and not just a message that we we will get back to you as soon as possible. They let you know who's coming and when I was very impressed.
Very helpful, friendly, and professional.
Jason and all his crew are class act. Would not even bother with anyone else. Now if I could just find a mechanic I could say that about I'd be set.
Prompt, expert service at a great price! Very knowledgeable and professional. Yet another great service call—zero hassle, zero downtime to keep our units running trouble-free.
Kyle and Gary were very polite and proficient. The motor of my air conditioning went out and they quickly got it fixed. Best work I could ever ask for.
Kyle and Gary did a great job on the install. They were professional, kind and efficient. They were the best technicians I have ever used. They went over and beyond for repairs on my new AC unit. I will use them again and would recommend them if you want a professional install.
I purchased a vacation home in Fairfield Bay and did not know any HVAC technicians. Julian Heat & Air was recommended by my local HVAC company. All correspondence was very professional and the work was done in a timely manner and met my expectations. I will continue to use them for my HVAC needs.
This team of professionals do everything they promised and are very good about keeping you updated to the status of the installation
Amazed at how quickly they were able to get out to our home. Diagnosed problem, fixed problem and done! Great service as always…
The company and all of the employees that worked on my job were friendly, knowledgeable, experienced and expeditious .
Julian Heat & Air are MORE than affordable for the high quality level of professional customer service. Not only is the owner Jason respectful, always going the extra mile to ensure our complete satisfaction, his crew is very courteous, thorough and timely with their arrival and service.
I was thankful that these guys came out last minute to help me out with such a small problem and spent time on their Saturday to help me! Thank you Gary and Kyle!
Outstanding service and super quick response in taking care of our AC issue.
Everyone I dealt with was very courteous and professional. Very friendly staff.
Excellent service. Very friendly. The whole crew worked well together and we’re very efficient. Very pleased.
Prompt, efficient, courteous and knowledgeable! Highly recommend this company!
Absolutely wonderful service. Thorough check up! Great technician.
Very professional. They knowledgeable and know what they are doing. Very friendly and courteous. Love all of the employees?
We called Julian Heat and Air at 8:00PM expecting to leave a message for them to contact us in the AM. To our surprise they answered the phone and came right out to our house! The AC unit was not working and needed further diagnostic work. He went back to the office at 9:30 PM and got us two portable AC units to use until they could get our AC working again. We were having a high heat and humi... More
We called Julian Heat and Air at 8:00PM expecting to leave a message for them to contact us in the AM. To our surprise they answered the phone and came right out to our house! The AC unit was not working and needed further diagnostic work. He went back to the office at 9:30 PM and got us two portable AC units to use until they could get our AC working again. We were having a high heat and humidity event and were really uncomfortable, but, with the provided AC units we slept super well!! The Diagnostic Team member arrived at 7:30 AM the next morning and immediately discovered the trouble and initiated a workaround allowing the AC unit to function until the failed circuit board could be obtained. We cannot stress enough - if you would like to get honest, super helpful, knowledgeable and quality workmanship at a fair price then you need to contact the Julian Heat and Air Team! They proved to us that they will go that extra mile for complete customer satisfaction. In our opinion, the Julian Heat and Air Team is the BEST. Less
I contacted Julian Heat & Air about an HVAC issue I was having on a Sunday. They responded quickly, scheduled a tech, arrived on time, quickly diagnosed the issue and did the repair. I was very pleased with the service and will not hesitate to call them next time I need anything involving my HVAC system.
Storm, Kyle, Terry and crew were all extremely great and professional. They explained everything they did with ease and even repaired a tear in one of the ducts! Our dogs were all over the place as they went in and out but they all made sure the dogs got equal amounts of pets! Can't thank yall enough for getting this new system in before the heat really sets in. Outstanding service from a great h... More
Storm, Kyle, Terry and crew were all extremely great and professional. They explained everything they did with ease and even repaired a tear in one of the ducts! Our dogs were all over the place as they went in and out but they all made sure the dogs got equal amounts of pets! Can't thank yall enough for getting this new system in before the heat really sets in. Outstanding service from a great hard working crew! Less
Kyle and the Guys did an amazing job! Extremely grateful for their service!
I have used Julian Heat & Air twice now and several things have impressed me. I had my AC in my house fail last fall and this spring, the AC in my rental property failed.. One was on a Friday at 4:30 and the last one was at 6PM on a Sunday. We all know an AC outage is nearly an emergency in Arkansas and Julian Heat and Air treated it that way. They came both times before the house even g... More
I have used Julian Heat & Air twice now and several things have impressed me. I had my AC in my house fail last fall and this spring, the AC in my rental property failed.. One was on a Friday at 4:30 and the last one was at 6PM on a Sunday. We all know an AC outage is nearly an emergency in Arkansas and Julian Heat and Air treated it that way. They came both times before the house even got hot and restored our cool air. The effective communications had me knowing when to expect someone and once they arrived, their professional knowledge had the problems diagnosed quickly. It's a well run company with some of the best customer service I have ever seen. Less
Jason and his team were very quick to respond when our A/C went out at the office. We needed a new A/C unit and they were able to get everything installed and cooling again in a day. I have also used Julian Heat & Air at my home and it's a great experience each and every time.
Quick, efficient service. Evan is wonderful! Thank you, Julian!
Great service and great tech!
I live in heber springs. No out of town travel required. I supplied the new thermostat and was charged $194 for twenty minutes of work. Mr. Julian, I am a woman well established in my age and experience. I am also in the construction business. It has been my many years of experience that I have had service fees dropped when technicians repair or replace parts. If this is not your practice, that... More
I live in heber springs. No out of town travel required. I supplied the new thermostat and was charged $194 for twenty minutes of work. Mr. Julian, I am a woman well established in my age and experience. I am also in the construction business. It has been my many years of experience that I have had service fees dropped when technicians repair or replace parts. If this is not your practice, that should be established in initial contact. To charge $90 for a local call is in my experience, exorbitant!! Your sarcastic response confirms my that I should not do business with you again. Less
They came right out and had my AC charged and going in less than an Hour! Excellent service! I will call on them again if needed!
A big thank you to Jason and his team for always making sure our family is safe and comfortable!! Julian Heat and Air is our go to HVAC company and the best by far in the area!
I noticed a small water spot near my return vent while changing a filter. I took a picture of it and sent it to Jason, the owner. He came by personally to check out the situation. He discovered that the insulation around some of my duct work wasn't sealing properly. He sent one of his guys, Kyle, over today to properly repair it. He also performed all necessary maintenance on my system whil... More
I noticed a small water spot near my return vent while changing a filter. I took a picture of it and sent it to Jason, the owner. He came by personally to check out the situation. He discovered that the insulation around some of my duct work wasn't sealing properly. He sent one of his guys, Kyle, over today to properly repair it. He also performed all necessary maintenance on my system while he was here. They also installed a new smart thermostat for me. I couldn't be more pleased with the service I received. Less
We’ve been without central heat since early January, until today. I called Affordable Heat & Air and was told by Josh that our entire central heat and air unit needed to be replaced because the parts for it were not made anymore. We were ready to have it replaced, (we even have a home warranty that would have paid $2500 of the $10,000 Josh said it would cost) but couldn’t get them to come back o... More
We’ve been without central heat since early January, until today. I called Affordable Heat & Air and was told by Josh that our entire central heat and air unit needed to be replaced because the parts for it were not made anymore. We were ready to have it replaced, (we even have a home warranty that would have paid $2500 of the $10,000 Josh said it would cost) but couldn’t get them to come back out to do the work. We had to put in a blue flame and multiple electric heaters to get through the cold months. Recently I visited with a young man in line at O’reillys that was wearing a Julian Heat & Air uniform. When he heard what I had to say, he said he believed the air should work and maybe only the heat had to be replaced. I went home and turned on the air and it worked fine, I had trusted what Josh said and didn’t check to see if the air would come on. It was January, after all. I scheduled an appointment with Julian Heat & Air and today, Kyle Turner, came to check it out. In less than an hour he paid attention to my grandson and had the heat fixed. He had the part needed on his truck and it cost me a whole $343.20. If I could give 10 stars I would for not only a great job but also for being honest and not taking advantage just because I didn’t know anything about how the units work. I fully expected to have to replace the heat unit, it definitely wasn’t working. Thank you so much. Less
The best service I could have asked for would recommend 10/10
Jason has been a great help even after the installation of my unit. I recommend Jason and his crew to anyone who needs any help with their heat and A/C needs. Thank you Jason and God bless!
Julian Heat & Air come through huge for me. I live out of state and have a vacation rental property in Heber Springs. Once when the inverter wall unit went out and there was no quick fix, Jason Julian (owner) purchased three portable heaters and personally delivered them to my guests. He also personally installed a smart thermostat for me. Most recently, my older unit had finally given out, and W... More
Julian Heat & Air come through huge for me. I live out of state and have a vacation rental property in Heber Springs. Once when the inverter wall unit went out and there was no quick fix, Jason Julian (owner) purchased three portable heaters and personally delivered them to my guests. He also personally installed a smart thermostat for me. Most recently, my older unit had finally given out, and WITHIN 24 HOURS Julian Heat & Air had installed a brand new unit -- and they worked around my guest's schedule. Can't recommend them enough. Less
During the coldest winter on record in Arkansas the heat went out and the house was freezing. Julian Heat & Air responded immediately and, for a multitude of reasons, it was determined the best course was a new unit. The next day they drove the icy, snow packed roads to Little Rock to pick it up. In the brief interim before the new unit was available they delivered space heaters to the house t... More
During the coldest winter on record in Arkansas the heat went out and the house was freezing. Julian Heat & Air responded immediately and, for a multitude of reasons, it was determined the best course was a new unit. The next day they drove the icy, snow packed roads to Little Rock to pick it up. In the brief interim before the new unit was available they delivered space heaters to the house to keep everyone as comfortable as possible. With new unit in hand, a crew of polite, professional guys worked from early in the morning to well past dark- in the snowy cold - to get everything up and running for the weekend. The level of service was impressive! Less
Reached out to Jason Julian to repair my mother in law’s heater during the winter storm and he got there as soon as he could to fix her heater. He knew exactly what needed to be done and it was fixed within a few days. He had to order the part and it was fixed the day the part came in. He took care of an elderly widow in her time of need. Thank you so much Jason!! Highly recommend Julian Heating ... More
Reached out to Jason Julian to repair my mother in law’s heater during the winter storm and he got there as soon as he could to fix her heater. He knew exactly what needed to be done and it was fixed within a few days. He had to order the part and it was fixed the day the part came in. He took care of an elderly widow in her time of need. Thank you so much Jason!! Highly recommend Julian Heating and Air! Less
Heater quit working in 10 degree weather. Called Julian Heat and Air and was very happy to hear they would get to us that afternoon. The technician that repaired our unit was both knowledgeable and patient to explain. I would recommend Julian Heat & Air. I can't Thank You enough for coming to our rescue.
Very professional and Knowledgable
Fast and efficient service
Thank you so much to Jason Julian, Shane Coats, and the whole team from Julian Heat and Air! I was really stressing when we had an outrageous electric bill and found that we had been running off of the auxiliary heat. They quickly responded to our call and found the problem. After sleeping on it, we decided to get a new unit altogether. They were out first thing to help us get a unit and were out... More
Thank you so much to Jason Julian, Shane Coats, and the whole team from Julian Heat and Air! I was really stressing when we had an outrageous electric bill and found that we had been running off of the auxiliary heat. They quickly responded to our call and found the problem. After sleeping on it, we decided to get a new unit altogether. They were out first thing to help us get a unit and were out just a couple of hours later to install it. I can now sleep in peace (kinda hard with a newborn) knowing that I can keep my kids warm. Especially with the cold weather we are about to get. Less
Julian Heat and Air are very polite and professional. Jason came out after hours and checked my heat pump that wasn’t working. The unit needed replaced. They gave me reasonable quotes and I went with a Rheem unit. His team came out and did a great job installing it, even fixing stuff the previous installers did wrong. I’ve checked my electric usage and it’s gone down since the install. Thank you ... More
Julian Heat and Air are very polite and professional. Jason came out after hours and checked my heat pump that wasn’t working. The unit needed replaced. They gave me reasonable quotes and I went with a Rheem unit. His team came out and did a great job installing it, even fixing stuff the previous installers did wrong. I’ve checked my electric usage and it’s gone down since the install. Thank you Jason and his team, great job !!! Less
The receptionist kept me informed on when to expect the technician and was very nice. The technician was polite and professional. I will recommend this company to everyone. Thank you.
Jason Julian and staff have a very strict quality standard. My heat went out and I gave them a shout and within 1 hour the lead tech was there! He diagnosed the problem and had the part ordered in no time flat! I am on their maintenance program and it is very affordable. You also get a nice discount on service call and parts! Recommend over anyone else!
I was very happy when the repairman came on time and then explained what the problem was. Jason called and the repair needed was scheduled the next day!! The installation went well snd now there is heat.
Julian heat and air is a truly outstanding company!! They were quick to respond, professional, and their salesman was the most thorough and honest salesman I have ever met!! I definitely recommend using this company for all your hvac needs!
Our heater almost caused a house fire and we were left with no heat when it was getting down into the 20's last week. Just a few short hours after the fire department left, early on a Sunday morning, Jason Julian showed up at our house with space heaters in hand. He inspected the heating unit and recommended it be replaced as it was presently a fire hazard. He lent us space heaters for that night... More
Our heater almost caused a house fire and we were left with no heat when it was getting down into the 20's last week. Just a few short hours after the fire department left, early on a Sunday morning, Jason Julian showed up at our house with space heaters in hand. He inspected the heating unit and recommended it be replaced as it was presently a fire hazard. He lent us space heaters for that night and even contacted us later in the evening to make sure we were good and still staying warm. His team installed a new unit for us first thing the very next morning. They were very polite, professional, knew their stuff, stayed until they were certain the job was done right and our heat was back in business, and cleaned up their workspace before leaving my home. Thanks to them, our scary ordeal with a faulty heating unit and then no heat, was over within the next 24 hours. I highly recommend Julian Heat & Air, they know their stuff and have an integrity you don't see a lot of these days. Excellent service and I will be recommending them in the future! Less
I can’t thank Jason and his team enough! Our entire heating unit went out and Julian Heat & Air went above and beyond to replace the unit as well as repair duct work to make the system run better. I manage almost 30 properties around the Heber Springs area, and I can assure you that Julian Heat & Air will ALWAYS be the first company that I call to fix any issue that may arise. THANK YALL SO MUCH!
Jason sent his guys out to repair and restore a very complicated repair on my HVAC system. It had multiple issues to resolve created by another HVAC company years ago. Jason’s guys were very thorough and restored my unit back to original working condition. I work with and am friends with many different A/C guys from various construction jobs (I am a plumbing contractor), but Julian Heating and Ai... More
Jason sent his guys out to repair and restore a very complicated repair on my HVAC system. It had multiple issues to resolve created by another HVAC company years ago. Jason’s guys were very thorough and restored my unit back to original working condition. I work with and am friends with many different A/C guys from various construction jobs (I am a plumbing contractor), but Julian Heating and Air will be the only company to work on my home. Less
Met with Jason to discuss several heat options for our 30x40 shop area last week. Yesterday I decided on a propane furnace and purchased a 40,000 btu Goodman 96% . I was scheduled for install next Monday the 14th. Today I received a call to see if I wanted it installed today. I was extremely happy for this with colder weather coming this weekend. When the Julian crew showed up this afternoon, the... More
Met with Jason to discuss several heat options for our 30x40 shop area last week. Yesterday I decided on a propane furnace and purchased a 40,000 btu Goodman 96% . I was scheduled for install next Monday the 14th. Today I received a call to see if I wanted it installed today. I was extremely happy for this with colder weather coming this weekend. When the Julian crew showed up this afternoon, they were very professional and friendly and helped me to decide the best placement of the furnace. Also the Goodman system wasn’t available anywhere in Little Rock today so Jason purchased the more expensive Trane unit so that I could get it installed today without changing the final cost. I really appreciate the quality and professionalism of the whole crew getting it done in such a short amount of time. The Julian crew even coordinated with a plumber to aid with connectivity! Thank you so much guys! We really appreciate it! Awesome job! Less
They are very thorough with making sure our unit is running smoothly and answer any questions we may have.
Great guys, super service. Certainly better than the company I was previously using!! I recommend Julian HVAC! You won’t be disappointed.
Stephen was very thorough and excellent service! Thank you
These guys were great! Answered all questions demonstrating true knowledge of the system. Worked hard and left no mess for us to clean up. Very friendly and considerate and willing to go above and beyond. Highly recommend.
Stopped in to see if they would come connect my heating system. Jason followed me to the shop and began working within 2 minutes. Great job, great attitude and fair price. HIGHLY recommend this company!! The fact that they were interested and appreciated my business is what really mattered to me.
Excellent service!!!! Beginning with the owner’s response to my initial call, followed with the notification system keeping me informed about the en route technician, and ending with the diagnosis were awesome! I really appreciated the technician covering his shoes before entering my house. The technician also gave a great explanation for solving the problem.
I had an issue with the main condensate drain line fouling and condensate pooling in my attic. The techs performed the needed maintenance and also installed improvements to prevent this from happening again in the future. The techs were on-time and communicated updates clearly. I would definitely use Julian Heat & Air again.
I contacted Mr. Julian of Julian Heating and Air. He answered the phone and explained to him what was going on. He sent a technician out that day and gor me up and running very quickly. Even though the parts had to be ordered cause its a 26 year old. He was very quick as soon as the parts came in to fix it. Even tried to help us git a new unit dat was more efficient. I cant say enough about Mr. ... More
I contacted Mr. Julian of Julian Heating and Air. He answered the phone and explained to him what was going on. He sent a technician out that day and gor me up and running very quickly. Even though the parts had to be ordered cause its a 26 year old. He was very quick as soon as the parts came in to fix it. Even tried to help us git a new unit dat was more efficient. I cant say enough about Mr. JULIAN NOR HIS TEAM AT JULIAN HEATING AND AIR. ANYTIME I HAVE A HVAC PEOBLEM HE IS MY FIRST CALL. Less
They done a great job replacing air unit and duck work thanks
Jason Julian is the best! Highly recommended ❤️
Julian Heat & Air is hands down the best company to work for. I am proud to say that I'm part of #teamjulian where we strive to give our customers our best each & every day. I never truly new the meaning of teamwork until I became a part of Julian Heat & air. #wedelivercomfort
I had work done a few months back, but just now getting around to posting my review. Julian heat & air were nothing but AMAZING and very professional. Everything that was done, was explained to where I could understand. Very dependable and did exactly what they said they would do. Would absolutely use their services again, and highly recommend them 100%!!!
If you need it hotter or colder, the most affordable HVAC company is Julian Heat & Air! Jason and his crew do quality work! His reputation, honesty, and commitment to a job well done have earned him some of the highest honors in a short time!
Professional company, courteous staff and came on time.
Julian Heat & Air installed an air purification system in our home! Excellent service & a fair price. Jason & his team do an outstanding job & we would highly recommend them.
Very nice and informative and professional, would recommend them to anyone.
We have used Julian Heat and Air on multiple occasions!! They are a great group of guys who truly care about the customer. They have always been prompt about getting to you as quickly as possible. They go way above what you would would normally expect and I would never use anyone else!!!
Had a fantastic experience with them. Very professional, timely and clean. Could not be any happier; highly recommend them for your HVAC needs.
I had Julian Heat and Air install a Reme Halo in my elementary classroom It was a great investment. Fast, friendly service. I don’t know how to explain what clean air smells like until you experience it for yourself. I feel like my students and myself are safer and healthier having this unit.
Julian Heat & Air is reliable, dependable, courteous, and trustworthy. We will continue to use them in the future!!!
Not very good they weren't able to help with my AC install
Wesley Johnson working for Julian Heat & Air, was very professional and did a awesome job in getting my AC cooling again. Would definitely recommend Julian Heat & Air. THANKS GUYS!!!
Even after 5:00 I called for emergency and they were there within 30 min. Taking very good care of their clients. Keeping us cool
Julian Heat & Air came out first thing in the morning the day before July 4th. Our technician was very friendly & was able to temporarily fix our A/C unit so we weren’t without air conditioning in AR in July! Ha! We still need a part ordered to repair the unit and the tech even offered an alternative that was more affordable. They care about keeping their customers not just making $$$. The ease o... More
Julian Heat & Air came out first thing in the morning the day before July 4th. Our technician was very friendly & was able to temporarily fix our A/C unit so we weren’t without air conditioning in AR in July! Ha! We still need a part ordered to repair the unit and the tech even offered an alternative that was more affordable. They care about keeping their customers not just making $$$. The ease of scheduling, ease of pay, service quality & friendliness ... could not be BETTER! Julian Heat & Air are our guys!! Less
I messaged Jason late Wednesday night needing to know if I should turn my AC unit off since it wasn’t cooling. I was worried about turning it off and not having any airflow other than fans since we’ve had heat advisories daily vs messing it up worse letting it run without really “working.” He responded immediately, which, honestly I wasn’t even sure if he would see the message since it was so la... More
I messaged Jason late Wednesday night needing to know if I should turn my AC unit off since it wasn’t cooling. I was worried about turning it off and not having any airflow other than fans since we’ve had heat advisories daily vs messing it up worse letting it run without really “working.” He responded immediately, which, honestly I wasn’t even sure if he would see the message since it was so late (11pm). He came by the next morning and had everything fixed by 10am! I definitely recommend his business and for sure recommend getting the service contract to have the peace of mind that you won’t be frying in this Arkansas heat if he can help it! Less
You were knowledgeable...polite...respearful...did everything you said up to sweeping up work area...i had been texting with a friend...she has waited 3 days for AC parts... We will recommend you to anyone we know that needs a new one or repair on older one. Thank you again.
Mr. Julian showed up on time and was a pleasure to work with. He did the job that I needed done and didn’t push an upgrade or anything else. Very professional and glad I called them.
Cannot speak more highly of Jason Julian and Julian Heat and Air. He responded to our call right away and was at our house and had the ac fixed within a couple of hours on Sunday of a holiday weekend! He had the parts with him so we were back up and running right away. He is so friendly, very reasonably priced and knowledgeable. Highly recommend this company! (We are located in Quitman) Excellent... More
Cannot speak more highly of Jason Julian and Julian Heat and Air. He responded to our call right away and was at our house and had the ac fixed within a couple of hours on Sunday of a holiday weekend! He had the parts with him so we were back up and running right away. He is so friendly, very reasonably priced and knowledgeable. Highly recommend this company! (We are located in Quitman) Excellent work! Less
I have used Julian Heat & Air on more than one occasion and am continually impressed with their responsiveness. They have a great team who work quickly and get it done right. I appreciate their prices and their professionalism. I definitely recommend them for your heat and air needs!
This company is always honest and straightforward with their customers. They provide prompt and top notch services. I would recommend to anyone seeking heat and air services.
Great price and he has a amazing team! Couldn’t have asked for better customer service! Thank you so much Jason and team!!!
Everyone dreads to have their A/C system go down during the heat of summer. Julian heat & air came right out to repair and get us comfortable again. They did explain on the front end that because of the current units age this was the most cost effective fix at the time and if it didn't work they would credit us towards any further repairs if needed. We needed further repair and they stood behind ... More
Everyone dreads to have their A/C system go down during the heat of summer. Julian heat & air came right out to repair and get us comfortable again. They did explain on the front end that because of the current units age this was the most cost effective fix at the time and if it didn't work they would credit us towards any further repairs if needed. We needed further repair and they stood behind what they said and credited us towards a complete new unit that was very competitively priced. Again they were out the next day getting us installed and cooled off asap. Finding a place that does business like this and that the customer can have faith in being treated fairly and honestly is fast becoming unheard of. I would highly recommend giving this young company with polite professional employees your business. Less
I am a new homeowner in the Heber Springs area and needed an AC service done. Jason Julian was recommended and I gave him a call. Within two hours on a Saturday he was at my home getting the job done. Later he helped me with some issues I had that weren’t even AC related but since I’m a new person to the area I needed some info. I will be using Julian Heating and Air for all my HVAC needs in Hebe... More
I am a new homeowner in the Heber Springs area and needed an AC service done. Jason Julian was recommended and I gave him a call. Within two hours on a Saturday he was at my home getting the job done. Later he helped me with some issues I had that weren’t even AC related but since I’m a new person to the area I needed some info. I will be using Julian Heating and Air for all my HVAC needs in Heber Springs. Less
Mr. Julian came right over on a Sunday afternoon, the same day he and his family got back from a trip. In the rain he began work. This was all after another company decided to not show up as promised. I will certainly be having all my heat and air work done by Julian Heat and Air from now on!
Julian and his team are insanely good. Easy book online, scheduling and on my way texts, financing and pay online. Highly recommend!
Thorough and professional service.
I have to say that when I needed someone to come out and give me a bid on a new system that Julian was there when he said he would be there. The bid was less than all the others and the work was preformed a lot sooner than all the others said that they could do this. The system worked as perfectly as he said and because of all these things I would recommend them as the best HVAC company I had eve... More
I have to say that when I needed someone to come out and give me a bid on a new system that Julian was there when he said he would be there. The bid was less than all the others and the work was preformed a lot sooner than all the others said that they could do this. The system worked as perfectly as he said and because of all these things I would recommend them as the best HVAC company I had ever been involved with. What I have said above and all the the rest of the reviews I have read about him are 100% correct. Steven & Diane Vilhauer March 2020: The heating unit went out in our other rental so we called Julian Heat & Air again to see if it could be fixed. The unit was a Day & Night unit from the early 80's so we decided to replace the whole unit, A/C included. Jason got me a great deal on new unit and installed it 3 days later and was done by the end of the first day. The unit is so quiet that my renter has to go to the closet to check if it is even on. Can't say enough good things about their business. Wish more companies had their work and business ethics. Steven & Diane Vilhauer Less
Jason and team were fantastic to work with. They went out of their way to ensure professional installation of our new unit. They were very kind and easy to work with. Thank you so much!!
Great people to work with. Highly recommend for all your heating/cooling needs. We won't go anywhere else.
I needed my air/heat unit cleaned so I contacted Julian Heat & Air. They were more than happy to come and take care of my needs. They were fast and very professional while they took care of my unit. They explained what they were doing while they took care of the preventative maintenance on the unit at my house. I will definitely contact them for any future needs I might have. I recommend them for... More
I needed my air/heat unit cleaned so I contacted Julian Heat & Air. They were more than happy to come and take care of my needs. They were fast and very professional while they took care of my unit. They explained what they were doing while they took care of the preventative maintenance on the unit at my house. I will definitely contact them for any future needs I might have. I recommend them for anyone that may have any issues or preventative needs when it comes to the air/heating units on any home. Great group to have take care of whatever you may need done. Less
Jason Julian and Julian heat and air have been there for my family on multiple occasions. The care and professionalism behind Jason's company are top notch. He is in the top of my list for up and coming companies in Heber Springs Arkansas. Hiring this company is a sure bet for success!!!
They were very professional and thorough in cleaning our split unit. They even explained things that we can do to help reduce our energy cost with our unit. We will definitely be having them back to keep our unit running smoothly for the summer season!
Very professional and knowledgeable about this profession.The latest in technology and equipment used to repair my system.Would highly recommended them for all your HVAC repairs.Will definitely use their services again
Jason is awesome!👏👏
Jayson came the same day I called him. He was very polite, knowledgeable , and reasonable. We can't thank him enough.
Not the first time I’ve used Julian Heat & Air, I definitely enjoy the quick responsiveness and friendly service. Very efficient!
I highly recommend Julian Heat & Air. It was 37 degrees outside today when my husband called and told me that the heater wasn't working. I sent a message and had an immediate response. They came out and fixed my heater for a very reasonable price with friendly service!!! Will call them for all of my heating and air issues.
Would highly recommend their service
I looked for recommendations for a new construction installation and was overwhelming provided Jason as the one to call. It quickly became obvious why! On so many levels too! Not only is he responsive and timely, his insistence of quality and attention to detail was highly impressive. His crew was very respectful and professional. They were also very considerate for site cleanliness. Was so i... More
I looked for recommendations for a new construction installation and was overwhelming provided Jason as the one to call. It quickly became obvious why! On so many levels too! Not only is he responsive and timely, his insistence of quality and attention to detail was highly impressive. His crew was very respectful and professional. They were also very considerate for site cleanliness. Was so impressed I had them do an upgrade to our current residence system as well. HIGHLY RECOMMEND!!! Thank you Jason, Shawn and Sam...job well done! Less
Super friendly and prompt with service. If you want it done the right way these are the guys to call. Thorough and affordable. They're based out of Heber Springs and I live an hour away. I expected a larger bill because of my location but that's not the case. Highly recommend em.
They were so helpful and affordable. They were able to get a new unit delivered and installed less than 24 hours after they found the problem with ours!
Courteous, prompt, and responsive. Just finished up a 3 way mini split up here at our home near Greers Ferry. Over all a good experience.
Absolutely the best. Courtious, prompt, quality, fair, reliable. Can't say enough about him. Highly recommend
Julian is the one I go to for my a/c and heat units. He is honest, reliable and professional, always willing to go the extra mile for his clients.
Great guy always trustworthy! Always shows up on time. Would not sell you anything that you didn't need! And very affordable! Always have a good experience!
Thanks for the great service and getting the ac/heat fixed in a timely manner and great dependable quality service and honesty!!!!!!😎 so if you need your ac and heat fixed get a hold of Jason at julian Heating and air!!!!!! Great job
Jason and his crew do great work!! You can count on him to do a quality job with great customer service! He is always willing to go above and beyond to get the job done right!
Jason done a wonderful job on installing a new heat and air unit. He came to us by referral and I would definitely recommend him to anyone who needs his service.
Jason and his team are constantly striving to improve their products and services. I typically do not like using family for service needs, but they are the best in the entire Greers Ferry Lake area. His whole crew, including Mira and Marie, our customer satisfaction over everything else.
Jason is honest and hard working. He works long hours and is willing to come out whenever you have a problem, instead of making you wait until Monday. He is my first call, no matter what.
Was very prompt and courteous. Let me know who was coming (with a picture) and when they would arrive. Job was completed quickly and efficiently. Cleaned up after themselves. Totally satisfied.
GREAT GUY, VERY RESPECTFUL! HAVE HAD GREAT REVIEWS FROM THE PUBLIC! GREAT COMPANY, GIVE EM A SHOT, REASONABLE PRICING!!!