The reviews consistently praise the professionalism, friendliness, and helpfulness of the staff, highlighting the thorough explanations provided during services. Customers appreciate the personalized care, particularly in hearing assessments and solutions. However, no significant cons were mentioned, indicating a generally positive experience.
5
Dec 20, 2024
Very professional, friendly and helpful.
5
Dec 19, 2024
Dr Wiederman was absolutely wonderful. She took her time to explain my options. Highly recommend the Plano location
5
Dec 18, 2024
Great service.
5
Dec 16, 2024
Dr. Webster was very helpful on my follow up appointment.
5
Dec 16, 2024
5
Dec 16, 2024
5
Dec 16, 2024
I was very pleased with the hearing check. What was going to be done was describe very clearly to me, and then the results were discussed with clarity...
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I was very pleased with the hearing check. What was going to be done was describe very clearly to me, and then the results were discussed with clarity, and good humor.
Update: I have acquired new devices, guided by Brittany and Dr. Paige. Still 'tweaking' the fit of the ear pieces: I am impressed with Brittany's attention to detail, to get the best possible hearing for me, and the best possible fit of the instruments.
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5
Dec 14, 2024
My mother can hear!!!! My 88 yo mom can finally hear. This miracle is all due to Brittany Sims. My mom has had terrible hearing, for as long as I can ...
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My mother can hear!!!! My 88 yo mom can finally hear. This miracle is all due to Brittany Sims. My mom has had terrible hearing, for as long as I can remember, and has worn hearing aids for at least 15 years. But with her continual decline in hearing, I was trying to explore every option (surgery, etc) and did not want her to have a hole drilled in her head. We went to her first appointment and Brittany listened, tested mom and had a plan. We walked out with a loaner set (replaced with her purchased set) and my mom could hear. Her energy level has gone up, confusion has gone done, and most notable is that her tv is not blaring when I call her or visit. We had a series of Thanksgiving events which were all in crowded spaces with lots of people. My mom had a great time and is now attending more parties and participating in group activities, again. Brittany is a true hero for me and would recommend that you go to Total Hearing and get Brittany to help you get the right solution.
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