based on 1264 reviews
Super easy, fast and convenient. Especially for someone such as myself who works 60-80 hours per week. It is a bit expensive. But it is nice to have my laundry done and folded when I don’t have the time
Quick turn around friendly staff highly recommend
I was a first time user and there was a slight mix up due to a new hire. I responded to the automated text and immediately received help from Donna who was thorough and attentive. It all worked out in the end. For all the upfront automation, the customer service was excellent.
Easy drop off and quick pick up and helpful staff if needed! Will be taking our dry cleaning here again!
Quick and kept informed when it was ready
On time, nice staff and reasonable cost
Wonderful service
Great option for us. Sometimes so busy we can’t get to do all of our errands. 24/7 is the way to go for convenience.
Easy and fast. I like the automated system
Very pleasant customer service and ready quickly.
Everything is self check in now which is a bit disappointing. Trying to fit a king sized down comforter in a laundry bag was a bit much and was easier when they had a customer service rep working at the front counter. The DIY screen had no prompt to enter codes for discounted services. My credit card on file was erased, the lady in the back was nice of enough to update my information. I think g... More
Everything is self check in now which is a bit disappointing. Trying to fit a king sized down comforter in a laundry bag was a bit much and was easier when they had a customer service rep working at the front counter. The DIY screen had no prompt to enter codes for discounted services. My credit card on file was erased, the lady in the back was nice of enough to update my information. I think going forward I will have them pick up my dry cleaning as using the self drop off was inconvenient and time consuming Less
I like the automated process and 24/7 open
Always great service
Made dresses look brand new.
Shorter turn around then anticpated! Great Service!
Big fan of Piers in Mystic!
Had comforters cleaned at a great sale price. They came out great and were done ahead of schedule!! .
Strange at first, but easy enough to use. Plus there was someone to assist, which was nice. I haven’t checked the clothes yet, but they look fine and were packaged on hangers.
Excellent service and very friendly!!
Job was done in a short amount of time, they emailed to say it was ready for pick-up (earlier than promised!!) packaged beautifully and the price was reasonable. What else is there to say?
Always reliable, text communications and auto pay are nice
Excellent methods and faster “ready” orders.
Quality service - friendly and fast!
Great experience, no complaints, shirts are usually even done sooner than scheduled.
Very professional and good customer service
Pier Cleaners is my new dry cleaner. They removed stains from my silk tunic, I was going to toss it, but thought I’d give them a shot; but I didn’t expect them to be able to make it look like new again. The whole experience was five star highly recommend this dry cleaner.
Always welcoming, with a smile. Seems items continue to be ready early.
Wonderful community cleaners. Great job on dry cleaning. Love the decorations in the store-feels like home! 💕
Always accommodating, great delivery service. Easy for me. Great service!
I recently had the pleasure of visiting Pier Cleaners in Wakefield, and I must say, it was a fantastic experience from start to finish. From the moment I entered, I was greeted warmly by the staff, who were both professional and friendly, despite unfavorably high temps that afternoon! The service was incredibly efficient, receiving text and email updates every step of the way, keeping me well inf... More
I recently had the pleasure of visiting Pier Cleaners in Wakefield, and I must say, it was a fantastic experience from start to finish. From the moment I entered, I was greeted warmly by the staff, who were both professional and friendly, despite unfavorably high temps that afternoon! The service was incredibly efficient, receiving text and email updates every step of the way, keeping me well informed. The quality of the cleaning was impeccable — my clothes came back looking as good as new, with no trace of stains or wrinkles. Moreover, the pricing was fair and transparent, which is always a plus. The convenience of their location and their flexible hours made it easy for me to drop off and pick up my items without any hassle. Overall, I would highly recommend Pier Cleaners to anyone looking for reliable, high-quality dry cleaning services. Their excellent customer service and top-notch cleaning make them stand out from the rest. I will definitely be returning for all my future dry cleaning needs! Thank you again! Less
Great experience - very personal,service!
Friendly and prompt service. Pier did a wonderful job taking care of my dry cleaning!
Fast turnaround… quick and easy, service was great!!!
Quality work, friendly staff, on time (or early) completion of garments and multiple store location. Glad we have Pier Cleaners in South County.
Pier Cleaners is very convenient, easy, and everyone is very friendly.
very pleasant experience, very pleasant staff and excellent product
We're new to Mystic and tried Pier Cleaners. I got a pleasant greeting when I walked in, setting up a new account was easy, and the clothes were ready with a quick turnaround. There was excellent communication as well, with a nice welcome email and text updates about my order. I'm very happy with the service and the quality - this is now my go-to cleaner.
Very dependable guarantee their work highly recommend the use of their dry cleaning services. Haven't needed there. Wash dry and fold services as of yet but they'll be the first people I go to
Great people and good service. A special shout out to the rug cleaning service they provide. Excellent work!
Quick service with fair prices!
Prompt, very friendly . Great quality
Had my comforter washed and it came out very nice. Quick turn around. In my opinion, prices are high which is reason for 4 stars.
the area was very clean. The service was quick and the cleaning was done quickly.
Always reliable, great service with professional friendly staff.
Every time I have used Pier Cleaners they have exceeded my expectations. Thanks again for a great job, Mike P.
Wonderful personal service. Excellent cleaning.
My first time using Pier Cleaners and it was easy, straightforward, and the price was good.
They always do a great job!!
This was the first time using the fully automatimated system. Easy to use and extremely convienent for after hours. Use.
New automated system works great ! Quality of work excellent !
Siempre hacen un buen trabajo con la limpieza de la ropa y además me gusta que todo esté automatizado ahora y puedo recoger la ropa cuando tenga tiempo.
I love the 24/7 availability. It was easy to use, and I’m not very technical. The best part is my clothes look great!
Easy to follow and in and out in less than 1 min
Excellent job done on comforter and blanket with quick return.
The new system is very user friendly. I had a stain I wanted addressed, and I was able to input that, and everything came back great
Prompt, good service.
Super friendly and accommodating!
My jacket was cleaned in lightening speed time and is now storage ready until winter. Pier's prices are very competitive and the staff are pleasant every time I enter.
Always efficient and quick.
Service was good, drycleaning was great and actually ready day before pick up and I like they text. Attendant wasn't very personable, just there to do his job. Otherwise very good place!
Quickly done, reasonable rates. Clean premises. Friendly people.
Pier Cleaners provides prompt, professional service. Our clothes come home clean and pressed. Bravo!
Service was very quick and nicely performed. Much more reasonably priced than other local dry cleaners.
Pier Cleaners is a locally owned and operated business. I love that. When I walked in, the attendant that helped me was kind and we had a short pleasant conversation. I received a text in 24 hours saying my blouse was ready. I went to get it, the price was fair and it was beautifully clean and pressed. Thank you Ethan you are a great face and person to make the process look seamless!
Always an excellent dry cleaning service and now it’s very automated and fast! I have never experienced any problems with them and have used them for over 5 years now.
Fair prices and very prompt service. My clothes always look great!!
Very easy and convenient.
Had all my winter wool blazers and suits cleaned for $12 a piece. Service was prompt. And while I don’t really need a web app to track the progress of my dry cleaning 😯 it’s a nice extra.
Coming through the door at the end of a long day and hitting that nice cool wall air-conditioning is only bested by the smiles of those greeting me at the front counter. Keep up the good work.
Dropped off and picked up same day
Your new system is wonderful and very easy to use
Wonderful service, great quality, who is better than Michael!!!
I’m a new customer, order completed days early, terrific customer service!
Very professional and pleasant, and had our items ready ahead of expected. Thanks!
Staff is always very attentive
You have saved me a lot of time and your service is punctual. Thanks
The updated automated system is easy to navigate and retrieve my dry cleaning. If I can do this, anyone can!
Fast, efficient, nice folks.
Drop off, pick up, and results were all as promised.
Always a great experience and timely completion!
Excellent!!
Always a great experience with these guys! Never a doubt my Cleaning will be picked up and dropped off on time!
Pier Cleaners is amazing. This is the kind of leverage you need in your life. They pick up, drop off and are always friendly, efficient and on time. We have been using them for years and have never had any issues. Highly highly recommend!
they do a great job dry cleaning our clothes and washing & ironing my husband’s shirts. Almost always, our clothes are ready before the date they are promised. And, the people are always kind and helpful. Dan M
Very quick and painless and my suit looked great.
Quick, great results. Friendly people, Excellent
First, I didn’t like the whole concept I like the person to person contact, but it actually worked well and having access after normal business hours is a big plus And there is a lady there during normal business hours to help you with the computer
Quick and easy
Management was not up-front with their pricing as I checked in 14 tablecloths after a fundraiser breakfast in May for a local nonprofit. The previous year their wash and fold handled the job for under $100. Imagine my surprise when I picked up the $386 bill this year. Most of the proceeds from our fundraiser went to paying the cleaning bill!
Very convenient. Text notices let you know when it’s ready for pickup.
Fantastic cleaning, service, and system, EXTREMELY helpful and personable people.
Great service. Finished the dry clean in half the time.
Excellent Service
I was surprised to see the new automated process but it was very simple to use. They quickly thanked me for using them & promptly notified me by text when my clothes were ready! I will definitely use Pier Cleaners again.
Always a pleasure doing business here. On time and great service. I love the automated drop of and pick up.
Very friendly, fast and professional service with a convenient location in downtown Wakefield. Will go there for all my future cry cleaning and tailoring needs.
Friendly folk and fun and family-friendly shows on their big screen🤗. On the rare occasion when an item came back with a bit left to be desired, they have graciously and gratis repeated the cleaning to perfection!
Only used the new automatic method once- less personal than before, but ok, so long as it keeps working, though it’s been noted that the price keeps going up…
My king size quilt and shams were washed and folded and placed in a very nice plastic garment bag with a zipper and handle. It’s ready to be put away until next fall. I was promptly notified when pick up was ready!
Done well before they quoted. Great job
Fantastic group of people. Our clothes are always ready on time or before!
FRIENDLY, GREAT COMMUNICATIONS, PROMPT SERVICE
Great
Quick, efficient and great customer service.
Quick and friendly service.
Wonderful service, and easy-to-use, high-tech time-saving process! Drop off and pick up at any time of the day or night? I mean, where have you been all my life, Pier Cleaners!
I a bit taken aback at first when I saw they were fully automated...but the convenience of it (pick up your stuff ANY time!) and the utterly cool experience of watching your items automatically arrive for you to grab was rather fabulous! I am a fan! :)
The people greeting me at the front desk were very nice on pick up and return of pressed shirts, late starch on hangers!! I will Continue to use Peir dry cleaning! i highly recommend this location in Mystic , Ct ! Tina
Awesome place, very nice people working there.
Very well run
Great service and did an excellent job on my pet soiled comforter.
First time I’ve used Pier Cleaners and it couldn’t have been easier. Fast and reasonably priced.
Fantastic service! Pick up and drop off at my house. They even send me reminders! Highly recommend.
Quick and easy! Thank you!
everything ok. Shirts folded but still require removing card board in neck to place in armoire.
They have successfully innovated a customer innovative experience
They are efficient and extremely prompt. Their occasional sales on specific items like comforters are very useful.
Extremely friendly and welcoming at the Mystic store. Easy drop off. I had my cleaning sent to Westerly and that was just as easy for the pick up. They have machines there but directions were great. Would recommend Pier Cleaning to all.
Wondrous!
Quickly finished, reasonably priced and most importantly clean as can be
New technology is amazing. Slight learning curve but very kind woman in the lobby was helpful. Will continue to use Pier cleaners for all my dry cleaning needs.
Fast easy service. Quick turnaround and perfectly handled. Very lovely owners. Always a smile and greeting. Will be bringing all my clothes here and I am from Connecticut!!!!!
Pier Cleaners does a fabulous job! And they are so friendly that I look forward to stopping in!
Dropped my items off on Thursday and they were done the very next day. I've been using Pier Cleaners for years. Highly recommend them.
Great service,always helpful
Always an efficient and easy process. Friendly staff.
Great service, wonderful staff!
They couldn’t make dry cleaning more easy. They pick up and drop off at my front door!
Great service!
I’ve used Pier Cleaners in the past but have gone there more frequently in the past few months. All of the staff are professional and friendly and my items are usually ready the next day. The prices are reasonable and the location is very convenient for drop off.
Quick service. Unfortunately the stain on the lapel was not removed. I was told upfront that they could not guarantee it would come out.
Easy to use kiosk for dropping off clothes and text reminder for pickup .
Great experience! Fast, efficient and good service.
ve been going to this westerly location for over 4 years now and the addition of the new drop off and pick up system is almost seamless. Highly recommend!
Exceptional service
Wonderful experience and happy with the process and job done. Thank you again. We will be back.
Always pleasant to speak with, great customer service, and always ready early. I have made Pier my go to dry cleaner!
Excellent with a very friendly woman who gave me a user tutorial!
Simple, dependable service. Excellent.
The best cleaning service I’ve used since moving here. Friendly staff, always great results. Highly recommend
I was a little hesitant at first working with machines and no humans but it turned out to be a cool experience and I would definitely go back!
The new system of checking in and out your clothes order at Pier cleaners is simple and seamless. I strongly encourage everyone to patronize Pier Cleaners. They do an excellent job of cleaning and service are impeccable.
Great service. Very reliable. I don't think we've ever had an issue.
I love the new automated drop off/pick up. Cleaning is excellent. Pricing is reasonable. Facility is clean. System is easy to use!
Awesome service! Got all of the stains out of my brand new white blazer that I spilled coffee on before I had a chance to wear it. Love that they deliver + provide text updates. Thank you!
The pick up and delivery service is excellent!
Fair price and quick service on my rug.
Pier cleaners did an awesome job! The service is incredible!
Very nice staff. Shirts always look great!
I'm a new customer. Very pleased with the professionalism of the gentleman who waited on me, as well as the timely manner my clothing came back and cleaned just like I hoped it would be. So.... you have me now as a regular customer. Thanks. Dorinne
I love that the service was done before the estimated time, my work schedules are crazy and I was able to drop off on a holiday and pick it up around midnight, the droop off process could be a little tricky at the beginning but easy to figure it out.
Quick, clean and cheap - 10/10 experience
Reliable and competent
The service is A+! From letting you know when they’re coming, to having given you one of their bags to easily fill it up as you need. You have a portal to communicate your needs. Put the bag outside (in my case) . Excellent dry cleaned, folded or hanged clothes return. Very fast service, they’re friendly and helpful! I’m very happy with their service and would recommend it any time.
Nicest people. Love the technology of easy check in and check out. Jacket was cleaned beautifully!
Super nice! Very nice job and notifies me when ready. Very helpful.
Always a pleasure dealing with your staff. My experience goes back to 1960 when I was a freshman at URI living in a dormitory. Pier Cleaners provide pick-up and delivery of all my cleaning needs.
Pier Cleaners are professionals. The company and its’ employees are efficient, communicate clearly and quickly, provide the services and quality of service they say they will and go above and beyond customer interaction and service expectations. Love the text messages to communicate when your order is ready for pick up. The in-town Wakefield location and parking is easy and quick to access and th... More
Pier Cleaners are professionals. The company and its’ employees are efficient, communicate clearly and quickly, provide the services and quality of service they say they will and go above and beyond customer interaction and service expectations. Love the text messages to communicate when your order is ready for pick up. The in-town Wakefield location and parking is easy and quick to access and their operating hours work for differing schedules. I have brought buttons, zippers and hems in for repair for my child’s school uniform on short notice and the turn around time and quality for cost is appreciated. I know how to sew and could repair myself; as time is of the essence in everyone’s life, I am satisfied to give the work to PC as I have experienced the work to be of high standard and lasting and, again, quicker than I could get to it myself! I have been using PC for dry cleaning needs and am highly satisfied with how clothes are cleaned and pressed. The company (and owners) gives back to the community and that says a lot about operational values and commitment to service. Less
Great experience! Fast turnaround, clothes were clean and nicely pressed, friendly service and reasonable prices.
Great service, spotless cleaning on my garment and fast! Highly recommend! Thanks so much! I’m
Love the new set up pier cleaners. So easy and convenient. They always do a great job
Ready the next day as promised. Who could ask for more?
This place is the best Dry Cleaner in the world. Wait til you find out how awesome it is to use the simple drop off/pick up system they have. State of the art. Plus they do the best job on your textiles. My wardrobe AND my schedule love this place!!
Garments are always well cared for. Turnaround is quick. Staff is nice. All you can ask for in a dry cleaner!
We have pickup service, not every week but on average 1-2 times a month. They are very reliable, always let me know when the pickup/dropoff has happened by text. I can also text to let them know not to come by. Only thing to keep in mind is that email coupons or deals are not automatically applied to your account, you have to specifically contact prior to pickup to get the deal/discount.
Great service and friendly staff!
Always doing a good job with my clothes!!
Staff was helpful, item cleaned very quickly. I was hoping to get last year’s discount on cleaning my comforter but that didn’t happen. Maybe next year??
Quick turnaround for getting my clothes dry cleaned. Great customer service. The customer area is always very clean.
Friendly, efficient cleaners. I love the app, which helps track both items and date of delivery.
I Highly recommend Pier Cleaners for your dry cleaning needs! The staff members are friendly, the service is excellent, and they keep you updated every step of the way.
Pier cleaners are the ones to go to the serv is great and the people are friendly and very good at what they do.5ATARS FROM THIS HAPPY CUSTOMER AND KNOW NEED TO GO ANYWHERE ELSE!!! OUTSTANDING
Couldnt be better! Done early, and perfectly. Highly recommended.
Great service and even better now with the automation!
Nice location, clean and friendly reception!
Sweaters were ready when promised. Very convenient text as a reminder. They look beautiful
Easy way to drop off & pick up with the new upgrades! Highly recommending to all my friends!!!
I have 2 market umbrellas with 10 ft square Sunbrella canopies that sit all summer long under trees. They are difficult to clean. I had let them go without cleaning for several years and thought they might be ruined. Pier did a great job cleaning them and billed me considerably less than the original estimate. Now I know I can have these beauties cleaned each year at a very reasonable price and I... More
I have 2 market umbrellas with 10 ft square Sunbrella canopies that sit all summer long under trees. They are difficult to clean. I had let them go without cleaning for several years and thought they might be ruined. Pier did a great job cleaning them and billed me considerably less than the original estimate. Now I know I can have these beauties cleaned each year at a very reasonable price and I couldn’t be happier! Less
Excellent, excellent, excellent. Visiting from out of town, I stopped by on arrival and they were able to process the next day. It cost a bit more, but worth it. Look no further.
Best cleaner in town. If had one criticism, the front of the collar tends to be a bit squished when they are pressed. They are supposed to stand up a bit.
If you're looking for efficiency as well as quality of service for your laundry and dry cleaning needs, you probably won't find better than Pier cleaners. They just stepped up their process with automated drop-offs and pickups. I love it, and if you appreciate time savings, you love it too.
Friendly, quick, & reliable service. Would definitely recommend Pier Cleaners.
Done well an in a timely fashion
Excellent cleaners! And great people! Glad to have found them!
Pier Cleaners is great! They pick up on Mondays and bring it back on Thursday! Easy Peasy!!!
Great service and always on time delivery.
Quick and easy
Pier Cleaners did an excellent job cleaning my all wool rug! It looked like new when I picked it up!!😊
We absolutely LOVE Pier Cleaners - we cannot recommend them enough. They are so accommodating (great app where we can be very flexible on pick up and drop off!), so professional, and they do an amazing job with the clothes, too! Best cleaners we have ever used, we recommend them to everyone!
Very prompt and excellent service. Will definitely return.😊
Very simple service and efficient. They pick up and deliver every week to my door. Nice folks and great prices.
Excellent service
Very friendly staff and our items were cleaned and ready in a short amount of time.
Always attentive customer service. Timely cleaning service.
I like this cleaner. I like that they have free pick up and delivery. They’re very friendly and I’ve never had a problem with them. I only wish that they offered press only services. That is something that I would use quite a bit.
Always happy with my service. I like the fact that it's done on the premises.
The staff persons are very friendly and professional. Service is quick and well done
Pier Cleaners has consistently done high quality cleaning on my garments, coats and blankets.
Great work, fast and friendly service!
Super nice people great sevice
Super speedy, very convenient. And the folks there are very friendly
The service provided at Pier Cleaners is exceptional and the billing process is easy!
Very pleased with how quickly turnaround is for dry cleaning and how professional they are!
Great service with a smile! All items of mine come back in excellent condition and if they are not able to do something they explain it beforehand so that I don't waste my money. My orders are often ready before predicted and they promptly let me know. I'm very happy with Pier Cleaners.
The Mystic staff is fabulous. Intelligent, cheerful, creative, careful to understand my questions and answer crisply with specifics. They are count-on-able; what they say is accurate and they keep their word. And they are quick! I’m in and out in a flash. Oh, and my clothing comes back clean and undamaged. I’m pretty dang happy!
Pier did a great job on my very large comforter. It was done quickly and packaged nicely. They are very good with communication. I highly recommend them for your cleaning needs
Fast service and friendly people!
Awesome dry cleaners that pick up and deliver! Pier Cleaners are fantastic and very affordable. You will not regret using them! Simple and convenient. Couldn’t recommend them enough!!
Quick easy
Great service, prompt ,quality work
Pier Cleaners does a great job. I have used their pick-up/delivery service for a couple of years and they are always dependable and responsive.
Wonderful quick service, communication through email was efficient, highly recommend
The new automated system at Pier Cleaners is very user friendly and efficient and my clothes were thoroughly cleaned.
Fully automated drop off and pick up. Very easy and quick service
Pier Cleaners offered a super offer on comforters, so my bedspread was cleaned beautifully. The check-in process is a "bit much" as it is all digital, but the customer service at the counter behind the scenes is friendly and helpful.
Convenient drop off and pick up services, and quick turnaround.
Great service, returned items are well done … but do think it’s pricey.
Very well run and efficient business
Delivery is fine but over the last few years ive gotten back some items damaged/stained by your machines.
Fast and reliable service! The automated self-service system is simple to use and I always get my clothes back looking fantastic and cared for!
Always do a good job, courteous and timely…
Great service. A little dingy
Always great service and the new automation is quick and easy to use!
Fast. Courteous and funny! Thank you!
Excellent, full service cleaners with attention to every detail!
All great! Streamlined!
The new automated system is a game changer. It is convenient and intuitive and makes dropping off and picking up your dry cleaning fast and easy.
Great service and wonderful cleaning! They also repair shoes!
Always accommodating with prompt service, good results and competitive pricing..
Historically, they’ve always done an amazing job. Now they are automating things and it’s even better! I love pier cleaners And trust them with my most delicate and expensive garments. Not once has there ever been a failure on their part or any damage or mistreatment done to my clothing. 100% I recommend them! I’ve been going to them for 15 years. Great people who care.
Nice people fast reliable service.
All of our encounters with staff have been more than pleasant. The fact that they pick up and deliver is a definite plus. Our sweaters look great and the older ones look like new. I highly recommend Pier Cleaners for all your dry cleaning needs. I haven't had a need for their other services
Always courteous and follow directions and care with clothing
No complaints except for the fact that you never see a soul anymore. Not sure how I feel about that. I’m the person who likes human contact but that seems to be going to the wayside.
Love the end result. My clothes are always taken good care of. But I am not quite sure about not having a person to say hello to when picking up & dropping off. 🤔
Huge help with their drop off and pick up laundry service. Saves me so much time!
Always great service.
Great service. Very reliable. Pick up and drop off saves a lot of time.
Wonderful job every time. Dependable pick-up and delivery as well with text notifications that are very helpful. Thank you Pier!
Thanks Pier Cleaners for taking care of our clothes for us! Highly recommend whether it’s for dry cleaning or wash/dry. Excellent customer service, highly recommend!!
awesome!
Professional and friendly service, highly recommended!
They are wonderful. Been using them for years. Very reliable and consistent. Jill Aiosa
Handled a rush order flawlessly
Thank you for picking up our dry cleaning ! We really appreciate it.
Great staff and service . Highly recommend Pier Cleaners .
great service, convenient and clean clothes. what else could you ask for?
Fast and affordable.
Professional and persoo
Easy drop off of an area rug. Nice cleaning job. Easy pick-up.
Professional, kind and lovely results with dry cleaning.
Very friendly staff and my order was done days before they said it would be completed.
Very customer service oriented!
The pickup and delivery service along with supporting texts the night before, courteous drivers, easy payment systems, win-win!
Friendly and helpful. Never have had any issues or complaints.
So easy and I actually had fun using the automation. I dropped my order off.. following the easy steps. Received a text 48 hours later that my order was ready. Like ordering a Coke from a vending machine, a window opened and there was my order. Available 24/7 Loved it! Thom Foley
Pier Cleaners is the best dry cleaner around! Highly recommend.
Professional service every time
I took my jacket to another place and they did a terrible job so I brought it to PIER Cleaners and got the job done right!
I arrived recently to drop off some items to be cleaned and the location had switched to automated drop off and pick up. One of the employees very nicely took me through the drop off process and explained what to do when I returned. The 2 suit jackets were ready in one day and when I returned it was very easy to obtain my order. I will continue to use Pier Cleaners.
Great experience. Quick and efficient cleaning
Great service. Impeccable dry cleaning results. Highly recommend.
Friendly staff and very quick turnaround for dry cleaning services. Will definitely continue using Pier Cleaners.
I like talking to people not machines. Pick up was good.
They do an amazing job with your clothes and they are efficient with their methods of communication to give you updates.
They are a pleasure to do business with.
Great job on our clothes
Service with a smile … Always very pleasant!
Customer for 10 years, love the home pick up service. Finished product is always consistent, highly recommend Pier Cleaners.
I have been going to Pier Cleaners for several years. The staff has always been friendly and the service prompt.
Brought in a pair of ugg boots to be cleaned. They came out beautifully.I would recommend and I will use pier cleaners again!
Great service, quality and price.
Awesome service - great people!!!
Service is excellent
Great service!
Excellent service and care for clothing. Would highly recommend.
Delivery service is very reliable
Pier cleaners were very responsive, super kind and enthusiastic in general, and also accommodated when I needed my pick up. My credit card needed to be updated but they still did the work and dropped it off on time. Definitely try this service!
I cannot recommend Pier Cleaners enough! Their exceptional service saved the day for me. I needed my suit dry cleaned urgently, and they not only accommodated my request but exceeded my expectations. Despite my last-minute request, they managed to have my suit ready the very next day. Not only were other dry cleaners unable meet this timeline, but would’ve taken two extra days. At Pier Cleaners, ... More
I cannot recommend Pier Cleaners enough! Their exceptional service saved the day for me. I needed my suit dry cleaned urgently, and they not only accommodated my request but exceeded my expectations. Despite my last-minute request, they managed to have my suit ready the very next day. Not only were other dry cleaners unable meet this timeline, but would’ve taken two extra days. At Pier Cleaners, the quality of their workmanship was impeccable, leaving my suit looking pristine and refreshed. Pier Cleaners has definitely earned my loyalty with their fast and efficient service. Five stars all the way! Less
Pier Cleaners is great. My large order was ready before I expected it! They did a beautiful job. Thanks!
Very efficient and customer friendly. Needed something dry cleaned next day and my ordered was completed quickly.
Pier Cleaners always does an excellent - and prompt - job with my Dry cleaning. And they are nice people too! Highly recommended.
Excellent service and communication!
Really good experience would recommend.
Great experience! Will be back again! Good quality of work.
Quick, thorough, and pleasant
Great experience and service.
Beautiful job with a navy blue comforter and shams. Tech efficient place, quick turnaround, friendly service and my comforter looks brand new. Thanks again!
So modern ! Thank you to the gentlemen who coached me through your new process. Equestrian blazer was cleaned great !
Very easy to drop off and pick up and very good communication through text messages on status of itens
Very efficient!!
Friendly, helpful fast service !!
Always prompt. Communication is great! Have been happy with all cleaning. A huge time saver!!
Excellent service!
I like the automation! So easy. Staff is so nice!
Great dry cleaner - fast, thorough, inexpensive, shirts come out perfect.
Their delivery service is always on time. Even with bad weather. Service people always polite and the clothes are clean
Easy drop off and pick up with the automated system.
Friendly staff and great service. Quick turnaround on a sewing job.
Clothes look great, quick turnaround and pleasant staff! Highly recommend!
Excellent work ethic. My clothes are always in "like new" condition when I pick them up. Prompt, professional, friendly service every time.
Friendly staff. Super fast service, too. Dry cleaning is great as well. Highly recommend!
Pier Cleaners is excellent. The provide incredible service.
Pier Cleaners always does a great job with my dry cleaning needs. They are reasonable and even pick up and deliver. I highly recommend them!
Friendly, fast service. Would recommend!
Very cool use of technology to drop off and pick up. Haven’t seen that before. Good pricing and quality.
The best cleaner in Westerly!
Pier 1 pickup and delivery services are both economical and convenient. They are a mist for me and I highly recommend them.
Great service, bundles of cleaned and pressed shirts are always ready early and always look great.
Super fast turnaround, text messaging when items ready, and friendly staff. Just moved to the area and happy to find this go-to shop that cleans everything from shirts coming out like brand new to well-loved rugs perfectly cleaned.
Good work, quick turnaround. Pleasant staff.
Great service!
Friendly excellent service. Cohen knew just how to take care of my transaction even when I was missing the slip.
The pick up and drop off makes it the obvious choice. No more wasting time carrying shirts around in the car waiting to pass by the dry cleaners....and they do a great job!
I've been using Pier for several years, and they're terrific. Reliable, professional, and always consistent. The ease of them picking up and dropping back off is key in my busy schedule. I'd recommend them to anyone without hesitation.
Pier Cleaners provides timely and reliable service. The pick up and deliver service can’t be beat!
Excellant service
Pier Cleaners is a very professional and pleasant experience. First class operation and reasonably priced. I would highly recommend!
Always good and prompt service. Most everyone there is friendly.
I cannot recommend Pier Cleaners more highly. Great customer service, quick turnaround time when requested, excellent communication when clothes are ready, and a superlative staff. Give them a try, and you’ll feel the same!
Always prompt, friendly and great work!
Great customer service! Started using them this winter out on Block Island for my restaurant, finding reliable pick up and drop off that’s on time especially in the off season is essential. Looking forward to using as a year round service not only for the restaurant but personal laundry as well.
Fair prices, good cleaning for our linens, and reliable pick-up and delivery.
Efficient and professional and I take advantage of their seasonal discount specials. Always very reasonable.
Courtwous drivers. Good service. Clothes always look great.
I really needed some clothing items dry cleaned that I had been procrastinating forever. I had just moved to the area and had bad experiences with dry cleaners in the past who damaged my clothes, so I’m really thankful I found this business because not only did they do a really good job of cleaning my clothes and not making them smell like cleaning chemicals (as some dry cleaners do when they ret... More
I really needed some clothing items dry cleaned that I had been procrastinating forever. I had just moved to the area and had bad experiences with dry cleaners in the past who damaged my clothes, so I’m really thankful I found this business because not only did they do a really good job of cleaning my clothes and not making them smell like cleaning chemicals (as some dry cleaners do when they return your clothes), but they also picked up my clothes and drop them off which saved me so much time during the day. The payment process was also very easy and I think their prices are super affordable! Less
Pier Cleaners has provided great service to us for years ! I highly recommend them if you’re looking for quick and easy service !!
Friendly staff and rapid turnaround
Very quick and well done.
Good fast service.
Dependable tried and true. That's Pier Cleaners. They were a great fit when I was working. Now that I am retired, they are still great Cleaning suits after special occasions, shirts sometimes. What can I say, they know me. It just works
Good work. Right on time.
This is by far the best cleaners in town! Very fast and efficient.
Great service. Got several old stains removed from white sweaters. Quick turn around helpful desk staff.
Staff is very nice, quick turnaround on dry cleaning, and clothes look great
Best experience, Best Service!!!
I have been bringing in my shirts that need to be washed and ironed for years. They come back looking great on the third day and I am notified that they are ready. I get my shirts folded and packaged, very convenient for traveling.
Friendly and fast service
Fast, conveinent, professional along with great results!
Simply the best service for dry cleaning and alterations. The ability to schedule picks up online and manage inventory is fantastic. Can’t recommend Pier Cleaners enough.
Convenient and fast service.
Great company with great service. I've used them for years and they've always been prompt and professional. I love that they offer local weekly pickup for laundry and dry cleaning.
My go to dry cleaners. They do an awesome job. Everything from my sweaters to my down comforters.
Easy drop off and pick up, good digital presence for reminders and alerts, extremely friendly staff.
They know me by name. Greet with smile and cheer …. Oh and clothes are cleaned and pressed nicely.
They always go above and beyond! Super consistent and timely!
Always a pleasure to go in and be greeted by Kim.
Great service. Always friendly atmosphere and conversation! Very professional and was very pleased with the dry cleaning of clothes, sweaters, and king size comforters, also was happy with the seamstress-- professional work on a few of the items I needed adjusted. Totally recommend!
Wonderful service very friendly
Always on time
Reliable and thorough
Great experience every time I am there. Drop off and pick up are always a breeze. They turn things around so quickly. Also their prices are in line. I highly recommend Pier Cleaners.
I get home pick up and delivery, these guys are the best. The job is very well done at a fair price and dependable. I have another reason to endorse them; I had left 400 bucks in cash in my shirt pocket and absentmindedly threw it in the wash. It was returned and it just goes to show they are standup people!!!
Fast turnaround, easy notification and payment when garments are ready, friendly and helpful staff.
very cool and efficient.
Fast, and convenient. The clothes look great.
Friendly folks at Pier. Unique and festive welcome area. It's convenient location is great for me and the specials that come out from time to time are appreciated.
Been using Pier Cleaners as a single male for 2 years. Service super. Rates competitive. Only one issue,and they were all over it in getting it resolved.
Excellent experience. Efficient, timely communications, good value!
Very reliable delivery and pick up service. Clothes look great. Also Pier is very willing to handle table linens and other items as well. I’m really happy with the service.
Great job great staff!
Great service (pick up and drop off at your house), great quality, and great pricing.
Very reliable. And, responsive and helpful.
always perfect...haven't seen a broken button in the 5 years I've been using them. Always punctual and courteous pick up & Delivery service...recommend them all the time
Easiest account I ever set up, fantastic communication, quick service, very courteous & friendly drivers. Thank you, my Mom is truly thrilled.
Drop off and pickup. The owner has been here since the beginning of time. Great stories and plenty of smiles. I see they also deliver all the way in Jamestown! My neighbor must love them too. 😊
They have serviced me for over 2 years. Great service.
Great service!
I'm surprised to be writing this review. Pier Cleaners gets good press for the social responsibility of it's owners, they've got a great app and they have delivery service -- all of which made me willing to pay their higher-than-others prices. The problem: they do shoddy cleaning and have NO customer service. I used them once and shirts came back rumpled. I thought anyone can have a bad day -- s... More
I'm surprised to be writing this review. Pier Cleaners gets good press for the social responsibility of it's owners, they've got a great app and they have delivery service -- all of which made me willing to pay their higher-than-others prices. The problem: they do shoddy cleaning and have NO customer service. I used them once and shirts came back rumpled. I thought anyone can have a bad day -- second try, shirts came back rumpled and one of them missing a button that clearly hadn't fallen off but had been broken off in their process. Again, these should be mistakes that could be fixed -- but multiple calls/messages to their route manager, their store manager and their owners and I can't even get a return call. There are better, more responsive cleaners available in this market. Less
I am very pleased with their service. They pick up and deliver for free. They do a good job with dry cleaning. Prices are average.
Love this service. You guys are awesome!
Excellent service and turn around time!!
Brian and Larry for Pier Cleaners did an AMAZING job cleaning and packaging up my wedding dress after the photographer has us in the ocean! Brian even dropped the dress back off at my house all the way in East Providence. I will be using PC for ALL my future cleaning needs! Five star top notch service! ⭐️⭐️⭐️⭐️⭐️
Spectacular service! Delivery available!
Very nice job, and it was actually early! Delivered to my car (I had a broken ankle). People are great.
If you want poor customer service, this place is for you! No one in the poorly run establishment takes any responsibly for orders and in fact turns it on the customer. Back in October, I spoke with Brian and Justin who noted that they would pick up and deliver my rug for cleaning and it would take 6-8 weeks. Nine and 1/2 weeks later my rug still has not been delivered. Justin did not return my ... More
If you want poor customer service, this place is for you! No one in the poorly run establishment takes any responsibly for orders and in fact turns it on the customer. Back in October, I spoke with Brian and Justin who noted that they would pick up and deliver my rug for cleaning and it would take 6-8 weeks. Nine and 1/2 weeks later my rug still has not been delivered. Justin did not return my calls, Kim was extraordinarily rude when I called initially. At the 9 week mark, I went to the High street location and spoke with Graham. He dismissed Justin’s inaccessibility as a common occurrence. Graham initially retracted the promise to deliver the rug, but by the end of the conversation promised it would be delivered the following Monday. So Monday it is and I visit the store again and was was rudely treated by Kim, who said she didn’t promise me anything, Justin is AWOL and Justin and Graham don’t deal with rugs. She also claimed the rug wasn’t in the shop. I expressed my position whereupon Kim ACTUALLY looked and it was in the shop! She told me to take it and leave. There’s no way a 12 foot rug will fit in my car. I asked to speak with owners but was denied. Kim called Brian and claimed I was giving her a hard time and wouldn’t leave. Brian did call back and said it would be delivered today. Let’s hope. Please, do not patronize this business as they are beyond rude and unreliable. Less
Fast and professional!!
Pretty good, one of the creases on my shirt was a little off tho
Excellent and quick service.
They cleaned my shirt, and had delivered to the wrong address..BUT, they got it for me, recleaned it. And delivered to my door. Great folks. Honest, and quick. Would highly recommend!
The treatment of your clothes is first rate. At the price point, probably competitive, but you would feel comfortable having them handle your sensitive and favorite clothing. Once it’s cleaned and tagged once, you know they will treat it well and track it.
They are always prompt with pickups and deliveries.
Timely and consistent!
Their delivery service is outstanding! Always on point, and take great care of your wardrobe. I always look professional thanks to Pier
My elderly parents use the delivery service. They are always on time , and we have never had any issues with cleaning
Wonderful experience! quick drop off and right on time for pick up.
Very good experiences with Pier cleaners. Delivery is excellent
Great company! Pick up and delivery twice a week really saves time.
Great, timely, professional service!
We've been using Pier Cleaners for years and always had a good experience overall. Any problems were always minor and resolved quickly. Definitely recommend!
We have our rags picked up weekly. Great service!
Great service
Best dry cleaners around! Friendly staff.
I have been a customer at Pier cleaners for years. The dry cleaning and delivery service are high quality and reliable. Wouldn’t go anywhere else.
Our delivery guys have always been amazing and it’s a pleasure to see them every week. Pier does a great job of getting items cleaned and returned quickly, very grateful for their services!
Excellent customer service and quality of work
They are very accommodating. I love the convenience of pick up & delivery. When I have reason to talk to any of the employees, they are very polite
Despite listing the laundromat hours as 6am-8pm daily, we were locked out at 7:30pm when we tried to get our laundry out of the dryer. We tried calling the phone numbers on the website, and several turned out to be inactive numbers. Looks like we're in for a comfortable night with no bedding.
Excellent and timely service!
Great place
PIER CLEANERS DOES AN INCREDIBLE JOB! WE HAVE BEEN LONG TIME CUSTOMERS AND THEY ARE FANTASTIC. THE ENTIRE TEAM APPRECIATES YOUR BUSINESS AND IT SHOWS. IT IS SO EASY TO DO BUSINESS WITH THEM.
Delivery is awesome and timely! The clothes are always perfectly pressed and I always get every item returned clean and quickly. Highly recommend Pier Cleaners.
Love the home service
A+ service. Always reliable and super convenient
Delivery at pier cleaners is great!
The pickup and delivery service are outstanding.
Very convenient, would recommend.
Great service and friendly personnel. This business uses a text message notice when items are ready for pick up. My items were ready a day ahead of promised date, which allowed me to fit my pick up into my schedule, as convenient.
This is a dry cleaning business located on High Street in Wakefield. I brought a dress in on Monday and it was supposed to be done by Friday. But it came a day early! Nice crew.
Excellent service and delivery. Always on time and communication is excellent. Great delivery person!
Great delivery service and attention to detail.
Reliable, friendly service
We have many, many visitors in the summer and outsourcing the laundering of all the sheets, bath, and beach towels has changed my life for the better!
Efficient, on time, clean and pleasant. Reasonable priced and very polite. Would highly recommend to anyone who likes and wants good service and proper cleaning of their clothing.
I’ve been using Pier Cleaners for over 20 years. They run an impeccable business with kind and helpful staff.
Love their pickup service. All my dry cleaning and laundry comes out clean, fresh and well pressed. I’ve been using pier cleaners for 4 years.
This is the first time I have used Pier Cleaners. They dry cleaned a 3 piece suit and dress. I was able to discuss concerns about small stain and odor. Service was excellent and timely ready on day promised. I would definitely use them again. Staff was friendly, professional. Thank you.
Best place to bring your clothes! Everyone is always kind and they do a fantastic job whenever we drop our clothes off!
My husband dropped his suits off and they were ready the next day. They are very well organized and efficient. It is a pleasure doing business with Pier Cleaners!
After disappointing service last summer, I’ve been very happy with Pier Cleaners this year! The pickups and deliveries have been right on schedule and the quality of the cleaning is excellent.
Pick and delivery is always on time. They do well pressing my shirts. When they burn a button or anything like that I ask them and they take care of putting a new one on.
Dependable, consistent, courteous, helpful, flexible, and super convenient - a truly great service provider!
Great service. Timely, high quality and friendly!
Pier Cleaners has always been my first choice for any type of dry cleaning needs
All of our clothing needs
Very high quality dry cleaning and delivery!
Very thorough and friendly
They do such a great job! Pick up is convenient and reliable. Wash dry fold service is excellent!
Suits came out perfect!
Pier Cleaners' pick up and delivery service is easy to use, the drivers are very reliable making any dry cleaning a snap!
Attention to detail, always gets my order right, friendly staff, they even recognize my car and have the order ready when I walk in the door
We have our laundry picked up and dropped off and it’s perfect! Just what we need and they are very consistent and the laundry is excellent!
Always on time and great service! Definitely recommend!
I’ve been a long term very happy customer of Pier Cleaners. Always excellent work and convenient pickup and delivery service.
They are very reliable with cleaning along with their pick up and delivery services. Great to do business with them!
I’ve been going to Pier Cleaners for several years, they always go above and beyond to accommodate my needs. The people that work at Pier Cleaners are super friendly and helpful. I would highly recommend them for your dry cleaning.
Always great cleaning and prompt delivery. Very professional service. I cannot imagine going back to the old days where I had to drop off my clothing and then find to pickup. These guys/ladies are going to rule the world one day
Wonderful prompt service and thorough job with our clothing.
Pier cleaners and pickup and delivery are fabulous! The cleaning is well done. The pickup and deliveries are always timely. I would definitely recommend Pier Cleaners!!!
This is an excellent dry cleaner! Their pick up and delivery services are wonderful. Clothes are always correctly cleaned. Never an issue. Pricing is reasonable. This is my favorite dry cleaner in the world.
Excellent dry cleaners. We have been using them in Wakefield for 20 years
Had two suits and shirts cleaned and pressed. Wonderful, friendly staff. Very quick.
I had a shirt dry cleaned. The service was great and the job was done in a few days. I would use this business again.
Had a dressed cleaned. Said give them a week, had it back in 2 days . Did a nice job . Thank you.
Punctual and polite delivery, clean clothes and low prices. We feel spoiled by these guys! Best money you’ll ever spend is the wash/dry/fold delivery service.
I love that they pick up and deliver my shirts & other dry cleaning. I have not had to leave my home for dry cleaning for several years.
First time using Pier Cleaners. It reminds me of how good old family businesses used to be run. Friendly, caring and reliable for a reasonable price. The difference is they use technology to keep you updated by text when your clothes are ready. Highly recommend. We need more businesses like this! .
I had a holiday dress cleaned. They did a wonderful job and had the dress back to me quickly.
Dry cleaning service. Always friendly staff and ALWAYS on time or early!
Wash and iron sheets and pillowcases weekly during summer season. Great job, on time delivery
They have been handling the cleaning of sheets and towels at our house and the work has been excellent. They pick up and deliver on time and everything has come back in great condition. Highly recommend them.
Awesome company! Brian from the Westerly, RI branch is the best!!
Very helpful and good service!
Mike are delivering person is the BEST
Love the delivery service! Never a problem with their cleaning.
Great service
Had a baseball game jersey that needed patches, so they provided the service. That I am grateful didn't have to travel really out of my way!! Very Friendly and Helpful staff, Beth and Peter! Thanks
Great service, thanks guys.
Excellent service
What a great experience! Awesome & professional— all with modern technology and a hometown feel-great place! Shout out to Tony-great guy!
I had a men’s suit cleaned.The work was excellent.The time it took was just right.The staff was cordial and informative.
Their dryclean service was fast, efficient, and prices were reasonable. Got a call from their driver who will be picking up and dropping off my clothes from my own home after signing up for their routine service with no extra charge! I'm very pleased with Pier Cleaners and highly recommend them👏
Everyone was so friendly and professional and my dry cleaning was done 2 days earlier than promised!!
Dry Cleaning
Very fast and did an amazing job!
Had a rush dry cleaning job. They did it quickly and did a great job.
Had a sports jacket dry cleaned. The only visible spot remains but I DID tell them I had to have it back, once I was cautioned the stain (chocolate?) might need extra time to treat. So I’ll give them a pass on that. My only other gripe was the price ($13.00 +, with tax) which seemed high. But what isn’t these days? They were prompt and kept me informed via text, which was appreciated.
Pier Cleaners does a great job!!! Quick, efficient & personable. They text me when my clothes are ready.
Prompt turnaround of dry cleaning a large duvet cover. I found them to be very courteous.
Quick dry cleaning service- items were available ahead of scheduled pick up. Nice staff to work with & the automated notifications were cery much appreciated!
First time using this dry cleaners and was very pleased with the kind and professional way I was greeted. Brought in a linen sundress and was told it would be ready in three days. They texted me the very next day that I could pick it up. The dress came out beautifully and the staff was just as polite and courteous as possible. Will certainly use Pier cleaners again and have already recommend... More
First time using this dry cleaners and was very pleased with the kind and professional way I was greeted. Brought in a linen sundress and was told it would be ready in three days. They texted me the very next day that I could pick it up. The dress came out beautifully and the staff was just as polite and courteous as possible. Will certainly use Pier cleaners again and have already recommended them to some friends. Less
Thank you!!!
I’ve tried other dry cleaners/ cleaners in South County and Pier Cleaners is the best.
Clean dress
Great service, very nice people running it!
My laundry is always perfect when I pick it up at pier. Very friendly service!
Needed emergency dry cleaning did a great job
Thorough, friendly and prompt service!
Excellent service. I dropped off many items. They were ready when promised and were cleaned to perfection. I highly recommend them.
Quick, friendly service
This cleaner does a very good job doing your clothes. I hardly recommend them.
Fantastic Drycleaners in Westerly.
Great work on shirts and dry cleaning - nice communication, fast, nice! Recommended
On several occasions I brought difficult dry cleaning issues into their business and they did a fantastic job working out working out stains and did a great job pressing my dry cleaning. On other occasions I have brought them comforters That my dogs have put dog hair all over over and a few stains as my dog's like to sleep in my bed with me. The job they did on my comforters was amazing.. I will ... More
On several occasions I brought difficult dry cleaning issues into their business and they did a fantastic job working out working out stains and did a great job pressing my dry cleaning. On other occasions I have brought them comforters That my dogs have put dog hair all over over and a few stains as my dog's like to sleep in my bed with me. The job they did on my comforters was amazing.. I will refer anyone I know to peer cleaners Less
Our dry cleaning experience was prompt, efficient and nicely done! So glad they are here in Westerly.
Had (4) suit jackets and (2) slacks dry cleaned. Service was prompt and no problems. Will use again.
service s good, i was emailed it was ready BEFORE the scheduled time!
The staff has been so helpful. I had a ton of Laundry and they were great. Turn around was just 2-3 day. Love the reminder texts.
Fantastic customer service...i would highly recommend pier cleaners.look forward to doing business with them again.
I bring all of my cleaning there. They do. Great job and are always on time or early. Easy to work with and always professional and polite.
Services advertised were delivered. Thank you.
Great service! Overall would recommend
I utilize Pier Cleaners-Mystic for their dry cleaning services. The quality of the cleaning has always been great, they are fast, and great with all forms of communication. Highly recommend.
Dry cleaning- fast and efficient
Great friendly service
Pier cleaners is very easy to work with. All of my dry cleaning comes back very clean and the staff is incredibly professional. They are my preferred cleaner in the CT/RI area!
The best! Professional, fast, courteous, and clothes are always perfect!
Always my dry cleaning is done with care!! Ty
Pier Cleaners did a great job getting a coffee stain out of my slacks. The service was great too with email notice when my cleaning was ready.
As a customer for over 20 years, Pier has always delivered exceptional service. The staff is friendly and smart and the automated status texts are great. My shirts are always ready super fast. Highly recommended.
Friendly and careful delivery service
Got my suit dry cleaned. Was quick and great service!
Excellent
Cleaned two king sized quilts. Excellent work.
dry cleaned my dress
Beautiful job on my husbands shirts
I’ve only ever had a good experience with Pier Cleaners. I get everything back fresh and clean, my things get taken care of in a timely manner, and the staff are extremely pleasant.
Clean and press
had my vintage london fog trench coat washed here, it was done very well and even ready a day early. Ive had other jackets and coats washed here too with no problems!
Very professional and friendly service. My dry cleaning was done well and in a very reasonable time period.
Great turn around on a rush dry cleaning drop off. Thank you
It was extremely easy to start an account for pick up and drop off from Pier Cleaners! They have delivered twice now perfectly wrapped and folded laundry and I’m super-excited to have their convenient service! I will use it at home as well as my rental now.
I've been a customer for quite some time. Pier Cleaners handles my shirts, pants, suits and the like. They are courteous, professional, well organized and do high quality work at a reasonable price. They always meet or improve on their due date.
Really great crew, with sense of humor and super efficient.
Excellent!
Excellent service! Cleaning and delivering. Love it!!
Jut just Rock what a great business and right on!!thank you so happy to have you in town 👏👏👏👌👌👌❤️❤️❤️❤️ My husband is a musician every time we come with the fresh shirt and outfit from the pier cleaner, all over New England,for the stage with the pier cleaner plastic ,people asking ,us where is this business located so I give them the plastic cover , they can see all the places you’re loca... More
Jut just Rock what a great business and right on!!thank you so happy to have you in town 👏👏👏👌👌👌❤️❤️❤️❤️ My husband is a musician every time we come with the fresh shirt and outfit from the pier cleaner, all over New England,for the stage with the pier cleaner plastic ,people asking ,us where is this business located so I give them the plastic cover , they can see all the places you’re located and they said thank you! We are going there right now, there is no dry cleaning in our town!❤️ Less
Great experience, friendly people at drop off and pickup, great service and fair pricing.
Helpful and fast turnaround, performing a good job. Will be returning as a reliable customer and appreciate the customer service.
very friendly, professional, prompt service in a welcoming attractive setting
Dry cleaned and steamed my bridesmaid dress. Quick turn around, very organized place.
Extremely efficient local dry cleaner. Pick up and delivery available too. Friendly and helpful for all your cleaning needs.
Cleaning a favorite cashmere sweater
Always use Pier Cleaners for comforters and drapes. They do a great job. On a negative note, they have become expensive for these services.
Friendly, prompt, service; store clean and well-appointed. Wish they would not package my wool blankets in plastic, non-reusable bags though. I Recommend this store
Quick and reliable service. We use them all the time. They even have a delivery service for dry cleaning where they will pick up and drop off at your front door! Highly recommend
Pier Cleaners is a wonderful place to bring all your dry cleaning. I have been a customer for years and appreciate the friendly service and their prompt attention to my fashion needs! I highly recommend their services.
Professional and convenient service. Great quality dry cleaning.
I have been using pier cleaners for years- love the laundry service!
Laundry / dry cleaners
Pier Cleaners pickup and delivery service is so incredibly convenient and organized! The app is so easy to use to modify the schedule. Excellent job on the dry cleaning as well. They have made my life so much easier!! Highly recommend!
Like to have payment on file and text notification when order is ready! Delivery is always an option
Great service
Great service
Dependable pick up and delivery and great dry cleaning and laundry services!
Excellent service, once you have your information and card on file billing and notifications are automatic. Clothes come out clean. I do not use the delivery as I work nearby. My sister uses delivery and is very satisfied with that service as well.
Pier Cleaners is so quick and they do a great job on everything from wash and fold, to slipcovers, to excellent dry cleaning of high-end clothing.
Excellent service over a lo g period of time
Great service. Fair price. No delays.
I am from out of town and was looking for a quality business for my dry cleaning. I found it! Great quality work and very friendly and attentive customer service. Definitely recommend!
Excellent service!
Pier has been doing our dry cleaning for years. Great dry cleaning and great service.
We moved into Mystic one year ago. We have used Pier Cleaners on all our dry cleaning. The quality and service has been exceptional! So happy we have such a great service, so close to home.
Quick service
Dropped my suit off on Monday afternoon and had the notice that it was ready for pickup on Tuesday evening. Pier Cleaners consistently does a great job with quality dry-cleaning and welcoming staff!
Dry cleaning
The customer service was superb from when I dropped of my clothes, to being contacted so I could take advantage of free delivery to the actual delivery itself! Will definitely use Pier Cleaners again ☺️
I dropped off a suit and shirt for dry cleaning and they were ready the next day. The app they have is very convenient. I was able to pay for them ahead making it a quick stop for me.
Brought a sweater in for cleaning. When I picked it up it was damp and wrinkled.
Wonderful and efficient
I like the kiosk method alot because our office doesnt close until 6:00 PM. Just love the new system. I did not see any empty blue bags thete for drop off when i picked up my clothes.
Pier cleaners is great! The staff is friendly and the delivery guy is awesome! The best part is they take great care with their dry cleaning services. I am fussy, but happy to give a great review!!!!
Amazing job! I brought three full suits in that I need for work and they were ready the next day, without me even requesting it. Highly recommend.
Had a number of shirts dry cleaned. Look great and done very quickly,
Always a reliable and timely dry cleaner! Always friendly and helpful! Good hours:)
Fantastic customer service and quality work!
Always dependable. This trip I brought in a suit jacket that had coffee stains and spoke with the person at the counter about special treatment for the jacket. She took time to listen carefully and make notes about the stain and treatment required. Very much appreciated! Four stars only because I haven’t gotten the jacket back yet but fingers crossed!
Excellent service Polite Accommodating Excellent cleaning of coats and shirts
I like the text message letting me know my dry cleaning was ready (a day before it was promised)!
We have done business here for several years and are always happy with the results. Prompt and friendly service.
A beautiful family owned dry cleaner with attention to detail. I will only trust them with my delicate garments ♡.
I wanted to give a huge shout out to Brian. I had dropped a little girls dress off to be cleaned for the Memorial Day parade. When I got there to pick it up on Saturday they were closed. I reached out to them through their site and explained that the girls had matching dresses for the parade. He drove 45 minutes on a day when the store was closed to get the dress and deliver it to my house. I was... More
I wanted to give a huge shout out to Brian. I had dropped a little girls dress off to be cleaned for the Memorial Day parade. When I got there to pick it up on Saturday they were closed. I reached out to them through their site and explained that the girls had matching dresses for the parade. He drove 45 minutes on a day when the store was closed to get the dress and deliver it to my house. I was so thankful. They went above and beyond to make sure that my granddaughters had a great time matching at the parade. Less
Clean establishment, friendly staff and smooth process. I love the app and being able to make payment online. Very impressed with my first experience.
I have my shirts dry cleaned every week and appreciate the professional and timely service. It is a pleasure doing business with Pier Cleaners.
Clean, friendly, efficient. Love the personal touch with the email and text messages updating me about my cleaning being ready.
Dry cleaning and related work is well done and the employees are courteous and professional.
Pier Cleaners is the best - without peer (if I may).
The woman who works at Stonington is awesome. She recognizes both my daughter and I, calls us by name and will remind us if the other has something to pick up. The service is terrific!
Pier provides excellent service. Pickup and delivery twice weekly in our neighborhood. Always responsive and prompt. Started using during pandemic and have continued.
Quick service on shirts and dress pants ready for Niece's Wedding. Happy customer. 😀
On time, accommodating, keep us up to date on delivery and pick up status.
Fast, friendly, and days earlier than promised. I have used Pier Cleaners previously and will continue to use their services and recommend Pier Cleaners to others.
I had a suit dry cleaned. They were very nice to deal with when dropping my suit off and they were able to get it done a day earlier than expected! Also it was great to get a text message letting me know it was done. I will definitely be using Pier Cleaners from now on!
I had a suit jacket, pants and a shirt drycleaned. Prompt and efficient! Perfect!
Outstanding service. Notifications and deliveries always on time. Pier pick up and delivery is such a wonderful service in our area!
I feel lucky to have this dry cleaner in Westerly. They do a great job, are super organized, and are nice people, too.
Always get my dry cleaning done at Pier Cleaners. They always do a great job and finish it extremely fast.
Service with a smile every time!
The staff is always pleasant and helpful. Dry cleaning is always completed well before promised date and a helpful text is sent to alert of the order's readiness for pick up.
Love the pickup and drop off service!
Really great dry cleaners! Quick and the people are super friendly!
Family owned. Local. Always great service and results. Delivery and pick up is an option, but now that we all work from home, haven't needed it as much! Great texted updates and pay by invoice if so desired. Recommend!
The easiest service ever!
Laundered/pressed shirts. Quick and convenient.
Dropped a large amount of clothes off for a wash dry fold and they were done the same day. Everything was orderly and folded very neatly. This was a huge help to me.
Fast service, friendly & courteous staff.
Great work! Pier Cleaners has done all our dry cleaning needs for at least 3 years.When they say it will be ready in 2-3 days, they lie! ...it's ready the next day! We have never had any issues or concerns with their work. Thank you again.
Cleaning always perfect and on time
Always friendly and efficient.
Always efficient and courteous! Never had a problem. I actually left money in a pocket by accident and they handed it back to me when I picked up my clothes. Bonus!
Very accommodating, pleasant and professional.
The staff was friendly and the service was great. Very impressed by the time it took to have my garment ready and the price was very reasonable. I will definitely be bringing all my garments here in the future and highly recommend.
Great cleaning services, on-time, and always professional team at the counter.
I brought in my winter comforter to have cleaned. It was done in less then a week. They put it in a really nice zippered bag and the price was very fair.
Excellent delivery and pickup service, outstanding.
I have been taking my dry cleaning to Pier Cleaners for 35 years. They are professional, friendly, customer centered, eco- friendly, and do an excellent job cleaning & caring for our clothing. I would highly recommend Pier Cleaners.
I dropped off a king size comforter and mattress pad and they were cleaned within 24 hours! Very friendly woman checked me in. Overall great experience!
Always professional and quality service.
Cleaned a comforter. Quality is great as is the staff. Thank you!!
Good dry cleaning shop
Pier cleaners always does a great job! The computer system is excellent. Very timely texts on completion. Also, very happy to support a wonderful a local family business.
Been going there for years. Always happy with service!
This business is fantastic! Everything was beautifully cleaned, and done within two days.
I am very pleased with the services offered. The staff was both knowledgeable and considerate of my time and belongings. They are the best around.
Excellent customer service! Very short wait time to have shirts dry cleaned!
I have an old thick blanket that lost the care tag ages ago. Pier cleaners were professional, quick, and delivered the blanket in a nifty bag for ease of carrying.
I use Pier Cleaners for all my dry cleaning needs. Their staff are always courteous and get my clothes done perfectly. I love the way they remind me when they are ready for pick up.
Whatever your expectations are for a dry cleaners, Pier will far exceed them. Their customer service is excellent and they do a great job. The delivery service is fantastic.
Very pleasant, patient and understanding! Great service and quality work!
They were fast and did a good job.
Always friendly & courteous staff! Quick turn around for dry cleaning! Highly recommend
I use Pier Cleaners for all my dry cleaning needs. They are awesome. Fast, courteous and convenient. I highly recommend.
I've been using them for years. Overall very effective!
Everyone is pleasant and personable. :) pick up and drop off are always on time with no issue.
I ran over last minute to have a prom gown steamed. Very accommodating, friendly and I’d definitely use their service again.
Excellent customer service, great execution on the cleaning and pressing of my sport coat. I always trust Pier.
Great dry cleaning service. Clothes clean and well pressed! Super friendly and helpful about other services in the neighborhood. Highly recommend.
Washed and folded clothes.
Pier Cleaners does a great job with our shirts and dry cleaning. And the pickup and delivery service is super helpful. We highly recommend them.
Always speedy and professional!
Very helpful, friendly staff.
Very courteous and professional. Excellent cleaning. I appreciate that they recycle their plastic and coal hangers.
Very satisfied with entire experience. Wine spot was removed from my jacket. Cost was very reasonable. And I liked that they communicate through texting.
Pier Cleaners is a top-notch dry cleaner. They were the first (only?) dry cleaner in our town to stop using toxic chemicals in their cleaning process. Staff is friendly and efficient. Cleaning is always really quick. I would definitely recommend.
Dry cleaning was fine. Cashier had trouble making correct change but another woman stepped in and solved the issue.
Needed a pair of pants dry cleaned and they were able to get them back to me a day early so I had for weekend trip. Great customer service
Great service and prompt, easy delivery.
Timing is great and work is quality. We would definitely use them again and have…again and again and…
It was great! A very friendly staff and they reminded me every week by text about a comforter that I left there and forgot about!
Best cleaners around!!!
Great customer service!
We use Pier Cleaners to clean and launder our clothes. They are very personable and prompt. The clothes come back beautifully. We think they are great.
I love Pier Cleaners. They do an excellent job on our clothes. I appreciate the convenience too. They pick-up and deliver in a timely matter: special shout out to Eric who comes every Tues and Fri and who always responds to my texts!!
We always use Pier Cleaners for our dry cleaning, and they do a great job. Very easy drop off and pick up system. I plan to use the delivery option one day.
Pleasant and efficient service!
Excelent cleaners of all clothes.
Always top notch!!! An they always greet me by name when I walk in.
Cleaning of down comforter
Quick and easy
They are awesome and so helpful!
Always timely and delivered with care
Excellent and courteous service, always.
Love Pier Cleaners. Very Efficient and always on time
I've had a relationship with Pier Cleaners for many years. I trust them with my clothing and they have not let me down. The drivers I've worked with are courteous, professional, and go the extra mile.
Great cleaners, great delivery service!
My clothes were dirty. I dropped them off. I picked them up. They were clean.
I dropped off a jacket to be cleaned. The employees took my cleaning and cheerfully prepared asking how to handle it proper. Processed it quick and informed me promptly when it was ready to be picked up
Easy to use! Always comes back in great condition and the staff is so friendly.
I needed my suit cleaned You did a great job prompt and Courteous service! Thank you Joe Goodness
Tuxedo dri cleaning. Quick turnaround and professional service.
Always on time. Very nice people in the store and a delivery and Pick up service
Excellent service and communications. Highly recommended!
I took in a quilted bedspread for cleaning as a first-time customer. Store is clean and well organized, staff was super friendly and efficient, and quilt was ready a week sooner than expected. Website is accurate, phone call was promptly answered. I will definitely be back!
Pier Cleaners picks up and delivers our dry cleaning weekly. I love the text reminders 24 hours in advance that they are coming, then they text that they have picked up and then again at delivery. They do a great job with our clothing! Highly recommend!
Excellent work done with the alteration. The best dry cleaning as well.
Friendly and fast service!
I had a dress cleaned. Bring all my dry cleaning needs there and I do tell my friends and they were very happy also. Very friendly courteous and the clothes are usually ready before they say they’re to be. And let’s not forget the coffee wipes!!
Great local Dry Cleaner. Exceptional quality cleaning and fast service. I have been been using Pier Cleaners for several years have never had an issue with wrong or lost clothing. They are very professional!
Asked for a hard press. Got a hard press. Delivery sooner than promised! All good.
6 sweaters were dry cleaned in less than 24 hours! I got a text when they were ready. Pier cleaners has always been wonderful!
My go to for dry cleaning. Friendly customer service, efficient timeline for cleaning, reasonable pricing. Never had an issue with damage or unreasonable turn around on time to get items back.
Great 1st experience! Quick turnaround. Will use again!
They are always on time with quality service. Our clothes are always cleaned and delivered professionally. Their communication is excellent
I used Pier Cleaners for my alterations and my they were done professionally and completed ahead of schedule!
I’m very happy with the service at Pier Cleaners. They do a great job on my dry cleaning and on my husband’s shirts and suits, The staff is always pleasant and accommodating. Highly recommended.
These folks are super reliable, friendly, and professional. My only reason for not giving them a 5 out of 5 is that I cannot get to them during their hours of operation because I commute an hour each way and I don't utilize dry cleaning enough to trigger free delivery. But they are super customer-focused which I appreciate.
Excellent customer service, did an amazing job with my suit all for a cheap price.
Great cleaned my coach bag
Always reliable. Always professional. Convenient home delivery. Excellent customer service. I highly recommend them!
The service at Pier has been stellar going beyond me expectations of details, schedule and service!
Always a great experience
Timely and efficient.
I used Pier Cleaners for my dry cleaning - everything was perfect and ready when they said. The customer service was A+++++++!
We have used Pier Cleaners for years. The entire team is professional, kind, and they do a terrific job on anything that you give them to clean whether it is a shirt, or a rug.
Dry cleaning
Fast, professional and organized cleaners.
The folks at Pier are awesome. They are very reliable, punctual and we never have an issue with our pick up and drop off service. The Notification of pick ups and drop offs is very helpful. Our clothes always come back perfect.
I had two sports jackets cleaned. Everything was fine and I got them back in a timely fashion.
Alterations and cleaned it too! Great place for all your needs.
Excellent experience.
Reviewing on behalf of Party Tents for Rent, Pier cleaners deserves nothing less than a 5 star rating! We have been using pier cleaners exclusively for several years now and have never had any issues. Our linens come back clean pressed and ready to go. Pier cleaners has excellent, professional customer service and consistent quality. We highly recommend their services and wouldn’t choose anyone e... More
Reviewing on behalf of Party Tents for Rent, Pier cleaners deserves nothing less than a 5 star rating! We have been using pier cleaners exclusively for several years now and have never had any issues. Our linens come back clean pressed and ready to go. Pier cleaners has excellent, professional customer service and consistent quality. We highly recommend their services and wouldn’t choose anyone else. Great Job Pier Cleaners! Thank you for all of your hard work and dedication to quality service. Less
I have been using Pier Cleaners for several years - their quality and service are the best! Friendly and reputable team in Narragansett always helpful (especially Kim) and most importantly, suits, slacks and shirts always thoroughly cleaned and ready on time...love the text message heads up that order is ready! Pier is the best!
This is my dry cleaners. I go once every two weeks . They are polite , dependable, and do good work. I recommend them.
I have been using Pier cleaners for several years they always friendly, professional, and my clothes are well done and return to me in a timely manner.
Dry cleaning services
We use Pier delivery service for years and it’s been excellent
Always prompt. If you don't have cleaning every week, it is easy to notify them through text message to save the driver time and fuel!
I use Pier cleaners regularly for dry cleaning and laundry services. Their customer service, sincere and genuine staff continue to be the benchmark for like services in our community. The service is prompt, both for my personal, and businesses. Their quality, consistency, and attention to detail have provided a fantastic resource for me and my businesses.
Pier Cleaners laundered linens for a 4 bedroom house. They were efficient, had great communication and the best part they delivered everything to our studio when complete. Great Service!
Reliable efficient dry cleaning with reasonable hours
Drycleaning services used.
Cleaning of my comforter. Great business and workers!! When I dropped off Mr Clancy was so helpful and when I picked up comforter today the young woman was so nice too!!!
I had a pair of shoes replaced heels and rehabbed - they look great! Thank you
It was so easy to arrange pick up and delivery of my dry cleaning when needed. My clothes come out great and are ready fast
Great dependable service.
I’ve been using Pier Cleaners for 8 or 9 years. Everything has been cleaned and pressed perfectly. I love the home pick-up and delivery service. I don’t usually post reviews, but this company deserves the well earned praise and review.
I’ve been using Pier Cleaners for all of our dry cleaning needs for at least five years and never had a problem. Clothes come back on time and clean! Pier Cleaners have cleaned several rugs as well and it does take time to clean large area rungs they come back spotless!
They are always on point with every step of the process. From picking up my dry cleaning to getting special requests handled correctly. Cost friendly while still providing a great service. Free pickup and drop off is one of the greatest features when you live a busy life. Would recommend to everyone
Fantastic reliable service at a good price. I’ve been using Pier Cleaner for pick up and delivery for a long time and I have nothing but praise. An absolute lifesaver.
Excellent service. Have been using Pier cleaners for 8 years. Would highly recommend them.
Excellent customer service, my dry cleaning is always ready early.
I needed this service in my life, not having time to get to traditional dry cleaners’ storefronts on their schedules, which apparently change all the time with staffing shortages. I cannot count how many times I would show up places to find a note scotch-taped on the door saying ‘sorry we are closed’ and needing that suit or bedding that was locked inside. Imagine leaving a bag of stuff in your o... More
I needed this service in my life, not having time to get to traditional dry cleaners’ storefronts on their schedules, which apparently change all the time with staffing shortages. I cannot count how many times I would show up places to find a note scotch-taped on the door saying ‘sorry we are closed’ and needing that suit or bedding that was locked inside. Imagine leaving a bag of stuff in your own home and having it returned impeccably cleaned in only a couple days? Environmentally friendly process. Fun app to log your stuff and check on its progress. Did not balk when I unzipped the entire slip cover to my couch and stuffed in the bag. A1 🍀 Less
Pier cleaners has a terrific delivery service for my husbands work clothes. Delivery and pick up always on time. Clothes come back impeccable. Customer service is friendly and knowledgeable. Would and do recommend.
Pier Cleaners is the best! Home delivery option is the greatest. They are always friendly and on time! Very convenient!
This is my go to dry cleaners. They are timely and efficient.
Excellent service and quality.
Fast Friendly Service by knowledgeable courteous individuals
Pier Cleaners is the best !
Great timely pick up and drop off service. Best dry cleaning service in the area.
Always friendly. Store is decorated so nice each season. Personnel are efficient and welcoming.
I have used Pier Cleaners for years! They do a great job. 👍
Exceptional and quick service. Great staff in the Wakefield store. ,
Excellent service with the delivery and pickup at my property twice a week. Also, my clothing is always professional laundered and dry cleaned with no issues. I definitely would recommend Pier Cleaners and their pickup and delivery service to others.
Excellent
Great service for picking up and delivering dry cleaning. So much more convenient than having to bring it in. Thanks!
Dropped off my order on Wednesday afternoon and was told Saturday. Received a text message on Friday morning. Thank you
Excellent,courteous & professional dry cleaning service
Everyone was very friendly, no waiting, I love the reminder emails.
Very courteous, prompt dry cleaning service
Love Pier Cleaners! The delivery service is top notch - it is great to put my dry cleaning out and have it delivered clean a few days later! They are consistent, attentive and I highly recommend!
Always providing great service and a timely turnaround of cleaning all types of clothing and our bedding. Both for work, delicate clothing, casual clothing, and our comforters.
Was ready the next day, well ahead of schedule.
Pier Cleaners is excellent. The quality of the work- excellent. The customer service - excellent. The time it takes to get cleaning accomplished - excellent. Beth is the person I work with there. She helped me get all my winter clothing cleaned and stored. Storage was free. Highly recommend.
They do dry cleaning in an efficient manner.They notified me via text days early.Great people to deal with and they are my go to…
I just moved to town and between work and unpacking, my days have been long and tiring. I figured I’d give Pier Laundromat a shot this Tuesday, since it was right around the corner. The staff was great! Originally they asked if Friday pickup would be good, but I asked for it rushed. They told me Thursday evening which was great, considering I didn’t have to do the laundry myself. The staff went a... More
I just moved to town and between work and unpacking, my days have been long and tiring. I figured I’d give Pier Laundromat a shot this Tuesday, since it was right around the corner. The staff was great! Originally they asked if Friday pickup would be good, but I asked for it rushed. They told me Thursday evening which was great, considering I didn’t have to do the laundry myself. The staff went above and beyond, and my laundry was ready to be picked up by Wednesday afternoon! I could not be happier with my experience there. Definitely will be returning Less
Prompt and polite service.
I have used Pier’s laundry service since 2020 when covid started. Respectful pick up and delivery. Clothes are cleaned to specification and neatly folded and delivered on time. Before covid, I took clothes in to Pier laundromat. Friendly, helpful people. Highly recommend.
Great reliable service
I have used PierCleaners for dry cleaning services for many years and have never been disappointed. The quality of their work is the best and their employees are friendly and helpful.
Cleaning suits, coats, draperies, etc. and I do laundry of big blankets,etc in the laundromat
Clothes always come out the way I want! Can’t complain when using Pier Cleaners!
Having been a loyal customer for several years, I can confidently say that Pier Cleaners consistently delivers exceptional results. Their attention to detail, efficient service, and commitment to customer satisfaction have made them my go-to choice for all my dry cleaning needs. Whether it's delicate fabrics or stubborn stains. Plus, their friendly staff and convenient delivery service make the ... More
Having been a loyal customer for several years, I can confidently say that Pier Cleaners consistently delivers exceptional results. Their attention to detail, efficient service, and commitment to customer satisfaction have made them my go-to choice for all my dry cleaning needs. Whether it's delicate fabrics or stubborn stains. Plus, their friendly staff and convenient delivery service make the experience even better. Highly recommend! Less
Very pleasant, efficient and excellent service!! Just started to use them. Very impressed
They’re very prompt and on time and do a great job
I have been using Pier Cleaners out of Narragansett, RI for many years now. They deliver to my place of business in Portsmouth, RI and it couldn't be an easier process. They always send me reminders on my phone as well as let me know that they items have been picked up. BUT they came to my 911 rescue while we were attending the RI Home Show in early April. We had been out of town and the fir... More
I have been using Pier Cleaners out of Narragansett, RI for many years now. They deliver to my place of business in Portsmouth, RI and it couldn't be an easier process. They always send me reminders on my phone as well as let me know that they items have been picked up. BUT they came to my 911 rescue while we were attending the RI Home Show in early April. We had been out of town and the first day back (the day before the home show), our dryer broke. I went into a panic because we were not going to have the time to shop for and receive the delivery before we left the following day. I know they always have a booth at the home show and I found them, explained my 911 situation. I had never had laundry done by them - always dry cleaning, of which is always done properly and I haven't lost a single item with them! :) They responded by giving me a laundry bag and said they could take care of it with no problem. They followed through and I couldn't be happier! This company is the best!!! Thank you to everyone at Pier Cleaners..... Less
Excellent reliable service.
Service is always professional friendly and they are committed to making it right.
Love these guys. Friendly, fast, great results
I have been using the dry cleaning delivery and pick-up services for the past two years. I have been pleased with the service overall. The delivery staff are always pleasant and the service is reliable.
They are one of the best in the area and delivery makes it so easy to get my clothes dry cleaned.
I brought a white eyelet jacket to be dry cleaned at Pier Cleaners in Westerly. I hadn’t worn it in a very long time and it definitely was a bit dingy looking. I thought that I’d give it a try to see if it could be freshened enough to wear. Pier did a fabulous jib. It looks brand new!!!!
Pier Cleansers has been doing my dry cleaning for many years. I have always been very pleased and amazed with their ability to get out the stains! I now have my dry cleaning picked up and dropped off at my home. It is very convenient at no extra charge. The drivers are very courteous and professional. I would highly recommend Pier Cleansers!
You didn't dry ckeaning......hello your a dry cleaner Why us that choice not listed ??
We use the pick-up service. Super convenient, and reasonably priced!
Pier cleaners is a great cleaning service. I love the convenience of the pick up and dropping off that they provide.
Very professional and courteous
We’ve been with Pier Cleaners for a few years and they are the best dry cleaner we’ve had, bar none. They’re helpful, reasonably priced, and convenient (they pick up and drop off). They also stand behind their work. A shirt of mine in a recent order got ruined when a pen from someone else’s clothes snuck into the load. They replaced the shirt with a brand new one, and personally called to apologi... More
We’ve been with Pier Cleaners for a few years and they are the best dry cleaner we’ve had, bar none. They’re helpful, reasonably priced, and convenient (they pick up and drop off). They also stand behind their work. A shirt of mine in a recent order got ruined when a pen from someone else’s clothes snuck into the load. They replaced the shirt with a brand new one, and personally called to apologize. That’s great customer service, especially in contrast with our former dry cleaner, that literally lost several of my shirts and basically shrugged their shoulders. I highly recommend Pier Cleaners! Less
Pier cleaners does an excellent job. I use their services weekly, and have found them to be timely, efficient, and excellent results.
Great service
Pier cleaners has been taking care of wash/dry fold service for me and my many clients for years. Everything always clean and folded neatly and ready for pick up on time.
This is the first time I used this dry cleaners. The staff and service was excellent! They kept me informed as to when my clothing would be ready. This store even offers delivery service. I would definitely use them again and I will recommend then to family and friends. I couldn’t be happier with the service I received!
Delivery and pickup always timely. I highly recommend this service. It’s a major timesaver and very continent.
Pier cleaners is just down the street from our bakery/ cafe. The system of pick up and drop off is so convenient, and the people who come by couldn't be nicer or more responsive.
Great laundry service. Easy, and affordable
Pier cleaners did a better job on my skirt than another local cleaner.
Pier Cleaners does a great job on my work shirts! I like a crisp and heavy starch on my oxfords. They deliver. Believe it or not, some cleaners can't do what was once a staple service. They are also equipped to do trouser hems. If you want to keep a professional image at work, I recommend the folks at Pier to take care of your attire.
Most efficient and pleasant dry cleaners. Very fast service.
Amazing quality and fast turn over!
Exceptional service and extremely friendly drivers! Cleaning is excellent!
Best cleaners in town. Best service always reliable
Reliable and professional.
The Pier Cleaners team is fantastic. Eric picks up and delivers clean and pressed clothes to our door - they enable us to meet our busy schedule and our clothes always look great!
Professional and convenience of delivery
The pickup and delivery service is great!
Prompt service and good cleaning.
I have been going to Piers for 7 years, using pick up and delivery since Covid. They’re service is reliable and dependable. Until retirement a year ago we had a weekly drop off and pick up, which is part of their service. Since retirement we can go weeks without a pick up. We simple text our driver, who comes by as needed. We love this service.
They have done a great job and very communicative.
Great service!
Great business, with great customer service! Highly recommend!
Prompt professional service right to my door. I have been with pier cleaners for years now with zero issues.
Piers Cleaners is always wonderful. Out stuff is usually done in a couple of days and is always nicely done.
Very pleasant and professional customer service!
I always use Pier Cleaners. You guys are tops!
Very good, quick service!!
I really enjoy Pier Cleaners for all my dry cleaning needs. Pier Cleaners is thorough, fast and has very friendly staff.
I bring all my dry cleaning here because they do an excellent job!! Friendly staff and quick service!
Great product and customer service
Cleaning clothes and sheets. always friendly and excellent service
Dependable service provided with pick up and drop off off my dry cleaning. Rory communicates regularly and is attentive to anything that is needed. Having been using their service for years and will continue to do so.
Our family has used Pier Cleaners for dry cleaning for many years. They do a very nice job and are helpful if something needs a little more attention. Overall we have been very pleased with their dry cleaning service.
I’ve been using Pier Cleaners laundry services for a few weeks now. They pick up and deliver, my clothes are clean and folded, and they respond quickly to questions or concerns. I’d recommend them easily.
Piers ROCKS! Fast, very reliable, and still has the one on one personal touch!
Pier cleaners always takes the utmost of care with regards to my garments. Their staff is professional and items are usually always available even before the speculated date of completion. In addition, they care about the community. I trust Pier Cleaners implicitly. Also Kim is the bomb! Kind, courteous and seems to know all her clients. Most important to me; clothing work is done onsite, as... More
Pier cleaners always takes the utmost of care with regards to my garments. Their staff is professional and items are usually always available even before the speculated date of completion. In addition, they care about the community. I trust Pier Cleaners implicitly. Also Kim is the bomb! Kind, courteous and seems to know all her clients. Most important to me; clothing work is done onsite, ask about leather and similar products. I do know that rugs are not handled there, which I do not find unusual. Less
So happy to have the convenience of Pier cleaners! Definitely recommend to anyone
Drycleaning men's dress shirts. Perfectly done!
Professional, quality work at reasonable prices plus a warm and personable staff! We will always use Pier! Steve Burghardt
Very reliable service & cleaners! Highly recommend!
Cleaned a rug.
Great customer service and quality cleaning. Thank you.
This is a excellent service! Efficient and the clothes look great.
Have been using their pick up/drop off service for about a year now and LOVE it. It saves SO much time and is affordable. Occasionally some things are not folded the best, but overall I am super happy with them!
Dry cleaning and laundry are efficiently performed. Any question is addressed quickly.
Always on time and super friendly. Hard working people and would refer anyone contemplating using this delivery service. Thanks to everyone!
Pier Cleaners has been my cleaners for at least the last seven years at different points. I've had their pick up and drop off service at other times. I pick up and drop off myself. They work is exemplary. Their customer service is beyond reproach. The cleaning abilities are amazing. they have removed some pretty amazing stains from my clothes, I continue to use them as long as I have clothes ! I... More
Pier Cleaners has been my cleaners for at least the last seven years at different points. I've had their pick up and drop off service at other times. I pick up and drop off myself. They work is exemplary. Their customer service is beyond reproach. The cleaning abilities are amazing. they have removed some pretty amazing stains from my clothes, I continue to use them as long as I have clothes ! I would recommend them to anyone if they can keep me happy they can keep anybody happy! Hats off to mike Who is the most amazing delivery pick up person I have ever had!!!! Less
Very friendly, efficient and professional. Did a good job cleaning my area rug and quilt. Definitely recommend
Courteous delivery and pickup of dry cleaning without incident. Clothing always ready as scheduled.
We use Pier for all our dry cleaning. It’s con isn’t, close by and they always do a great job!
Always good dependable service. Can’t say enough nice things about Pier Cleaners!
I’ve used Pier Cleaners for the past few years. Garments are well cared for and the delivery and pick up service is excellent. Highly recommend.
Regular user of dry-cleaning and laundry services. Friendly, easy to use, reliable and they give my little dog morsels so it’s one of his favorite stops!
Overall Pier Cleaners is very good. My only issue is that a couple of times I had sent a a cotton button up shirt to be dry cleaned and there were a couple of minor stains that after dry cleaning were still there. They should have come out, but did not. Also, the shirts were pressed well, but not perfect, I would have done a better job ironing them. On a better note, my work uniforms are alway... More
Overall Pier Cleaners is very good. My only issue is that a couple of times I had sent a a cotton button up shirt to be dry cleaned and there were a couple of minor stains that after dry cleaning were still there. They should have come out, but did not. Also, the shirts were pressed well, but not perfect, I would have done a better job ironing them. On a better note, my work uniforms are always perfect. They are clean and pressed perfectly. I believe their dry cleaning is green / no harmful chemicals, but I am not sure because I emailed them on their website, but never received a response. The best part is they pick up and deliver my dry cleaning to my house so no wasted gas. Less
Pickup and delivery of dry cleaning takes two errands off the list. Rory picks up and returns a few days later on a set schedule. He communicates by text the day before so I can get the dry cleaning out in the bag they provide or let him know that we have nothing this time. It’s a great system and the dry cleaning is excellent. Thank you!
These folks are the best. An amazing wonderful service that I couldn’t live without. Always on time and my shirts are just perfect. I couldn’t recommend these folks enough
The team does a great job!
Pier cleaners goes above and beyond with their pick up and delivery service. Very professional
Always very friendly and pleasant. In addition, the staff uses our names making one feel that we are customers. I really appreciate this.
They are amazing!!! Pier cleaners is on time, do a great job with dry cleaning, are communicative via text and Rory is the best delivery agent!! Totally worth it…
Awesome laundry service! They pick up and deliver laundry every week! Always on schedule and laundry is perfect! Thanks for your help Pier!!
Pier Cleaners is a local business that helps me. Not only are they a great dry cleaning business, but one that picks up and delivers with no added cost, no matter how many cleaning items I have at each pickup. That extra level of service and the environmentally conscience business model they use are exactly why I was excited to be a Pier customer.
The cream at Pier is always lovely and friendly. We’ve used them for several years now and always a great experience
Courteous fast service.
Pier Cleaners is the best dry cleaner we have ever used. Their staff is courteous and pleasant and their delivery service is extremely convenient. I highly recommend using them!!!
Pier cleans has amazing customer service and is always there for us when we need something Thanks
Love the service
I had a favorite winter coat cleaned. They were courteous, quick. And I liked that the work was done on premise. I will definitely be changing to Pier Cleaners for all my dry cleaning needs.
Excellent dry cleaner. Everything is clean and on time, reasonable prices. The staff in the Westerly store are great.
We have been customers of Pier Cleaners for many years and have been highly satisfied with their cleaning and delivery services. Cleaning services are excellent, delivery is consistently reliable, and they communicate clearly and abundantly about their services. I recommend them highly.
Great service. Dry cleaning usually done sooner than promised. Friendly staff very willing to handle things like button replacement etc.
Consistently good service!
Always on time & professional. Thank you!
Great service, staff and atmosphere!
Reliable, prompt and efficient.
Rory has picked up and brought our dry cleaning for years now. Always courteous, always careful and kind. The cleaning has been superb. I complaints.
Pier Cleaners has been my go to dry cleaner since I moved to Westerly a few years ago. I use their pick up and delivery service which is very reliable and has never let me down. My clothes come back in perfect condition. Once again Im very happy with Pier Cleaners and I would not hesitate to recommend them to anyone.
Have been using Pier Cleaners for years. Everything from normal dry cleaning to bedding. Would highly recommend!!
Excellent consistent service… I even get things altered from time to time and they are perfect .
prompt, courteous, easy.
Pier does a great job. I leave my clothes in bags that they supply and they return my laundry in 2 or 3 days.
3+ years with this company. Excellent service even in bad weather. Never lost any clothes. Clothes always come back spotless.
Very friendly staff! They know me by name!
Amazing service. My dry cleaning is always perfect, their delivery service is my favorite - polite, courteous always on schedule.
Since moving in 2021 I have no laundry appliances. So they take care of my needs. Twice a week they pickup and deliver. It is all folded beautifully. I just put in my drawers. It is so convenient I may never get a laundry unit
Just a great cleaners.
great service very pleased
Pier Cleaners is an excellent business. They are prompt, courteous and very responsive. Everything I send (via their excellent delivery service) comes back clean and beautifully pressed. I would highly recommend this company!
I arrived as Brian was closing. He unlocked the door and I was soon in my way with my dry cleaning. Thanks!
Pier cleaners offers an excellent delivery service. Always on time and excellent with communication. Would definitely recommend.
Pier cleaners provides a wonderful service for all dry cleaning needs. They pick up and deliver twice a week in my neighborhood. They are very responsive to any issues. Their prices are very good. I started using them when the pandemic hit and now always use them for my dry cleaning.
Pier Cleaners is efficient and prompt with great results not to mention the friendly employees
Great communication, very responsive, very flexible, totally reliable.
I have always had a great experience with Pier. Friendly, professional and responsive when I have special requests.
Reliable pick up and drop-off. Communication via text is extremely convenient. Service is excellent - on the rare occasion something was overlooked (ie. A stain) there was never an issue having an item redone. I would VERY highly recommend!!
Convenient and reliable. This is a huge plus for a very busy family.
The most convenient dry cleaning service around!
Very reliable Service is consistently very good
As a busy massage therapy business, I have lots of sheets to launder. After years of carting hampers home I decided to give Pier Cleaners delivery service a try. This is has been unquestionably one of the best business decisions I’ve ever made! Pier provides excellent reliable and professional service with reasonable pricing. I highly recommend them!
Very good service
I moved to Narragansett, full-time, from Providence in 2019. Pier Cleaners was highly recommended to me and I have not been one bit disappointed in the staff and impeccable quality of the cleaning of my clothes. Also, the return time for clothes to be cleaned is quick and always prior to the expected date, and for this I am always happy!
Spread misinformation about stain removal charges, essentially said I would not have to pay for an item in which the stain was not taken out. This wasn't an issue but the attitude of the employee while I asked a simple confirmation question in regards to this was. Employee attitude hit or miss; job overall was well done!
We had 3 comforters cleanes, as always, they do a great job, excellent customer service
They always do a great job with everything I bring there. They are professional, quick and very helpful.
Great service!!
Great consistent pickup and delivery.
Good, fast, service.
This dry cleaner does a great job overall. There delivery service is prompt. There dry cleaning is well done. I have been using this service for several years with only one issue of a lost item and they were very respective and responsive to the issue.
Best Dry Cleaners around !! Highly recommend- good price, fast service, always helpful!
Sweaters cleaned beautifully and picked up and delivered promptly
GREAT cleaners...and they pick up and delivery.
Excellent service as usual!
Excellent pricing, fast service, they even text me when "ready for pickup." I support local businesses and have been patronizing Pier Cleaners for more than thirty years.
I have been a customer of Pier Cleaners for several years. I no longer make trips to the cleaners, twice a week the van comes and picks up whatever I have that needs to be cleaned. The quality of the cleaning, whether dry cleaning or wash, dry, fold is uniformly excellent. They do a much better job ironing my shirts then I would do. Recommended.