Always great service!

My experience at Puretone was top notch. Very friendly and professional staff. Roger, Nick and Chris were very helpful and informative. I was not ready at my young age of 52 for this life changing event. But what a difference this has been. My left ear is bad due to my profession and now I can hear!!! This was not what I thought it would be. People don't even notice that I'm wearing a hearin... More

My experience at Puretone was top notch. Very friendly and professional staff. Roger, Nick and Chris were very helpful and informative. I was not ready at my young age of 52 for this life changing event. But what a difference this has been. My left ear is bad due to my profession and now I can hear!!! This was not what I thought it would be. People don't even notice that I'm wearing a hearing aid. Thank yall for the life changing event!!! Less

Awesome business kind friendly service could not ask for a better choice of where to go to have your hearing checked... would recommend it to everyone

I absolutely love the staff there! Everyone is so knowledgeable and very friendly. They make you feel so comfortable having to be there and are very caring for their patients during the transition over to having to wear hearing aids. They are so helpful and kind. I appreciate them all so much!

I’ve been thru several hearing aid centers before finding the Garcias and they have hands down the best service I’ve found anywhere. They’re always up to date with the very best hearing aids available and they’re also glad to work with you to find the best that fits your budget, and you get the same service for either. Everyone smiles at Roger Garcia’s Puretone Hearing Aid Center, the staff as we... More

I’ve been thru several hearing aid centers before finding the Garcias and they have hands down the best service I’ve found anywhere. They’re always up to date with the very best hearing aids available and they’re also glad to work with you to find the best that fits your budget, and you get the same service for either. Everyone smiles at Roger Garcia’s Puretone Hearing Aid Center, the staff as well as the people being helped. Update: great service again today. I met Nick Garcia in the parking lot as I was going in and he diagnosed my problem as we chatted. Hearing aids were cleaned and fixed in a few minutes, put them on, and my headache disappeared. Good work Garcias! Thanks for being there for us! Less

I want to take a moment to commend Puretone Hearing Aid Center, specifically Roger. I have great hearing aids, and very bad hearing loss. Roger took the time to actually teach me how to use them to get the most out of them. He is a rock star! Walked in not hearing very well, walked out like I had brand new ears. I highly recommend this company! Thank you so much!

Great place. Everyone was so friendly and helpful. I would highly recommend this center for your hearing aid needs

The guys are awesome! They keep me hearing my best and for that I am very grateful!

Puretone always provides excellent customer service!!

Most people centered and customer focused place where you’re treated like a family member, the Garcia family and their team will provide the best service and products to fit your needs. I promise you will never go any where else, I know, because I’m a customer myself.

Best place to get your hearing aids, super service and nice people

Nick is a very nice, efficient young man. I was there only a few minutes before he diagnosed the problem and fixed it!

I’ve been using them for 10 years and the service is outstanding. You feel like a part of the family!

Great service. Love my hearing aids.

Great service from a family run business

Loving my new ReSound hearing aids! These guys are great, very professional, and listen to my concerns.

Friendly, courteous, always willing to fix any problem I’ve had.

Wonderful experience! Loved staff and Doctor

When you walk in the door you feel like family, everyone is friendly, they care about your needs and will fix the problem.

Was awesome

Took my mother to Puretone Marshall TX for hearing aids. Cannot say enough good things about Roger Garcia & his entire staff. They were very professional, and at the same time warm & welcoming. They helped my mom regain hearing she thought she had lost forever. It was life-changing. Thank you Roger, Nick, Chris & the entire staff!

Hands down the best place you will ever find for you hearing aid needs. From the moment I walked in the door they made me feel welcome and truly cared about my needs. Gave me a Demo set to try out for a week. They will truly do everything they can to make sure that you can hear. The Garcia’s and pure tone will be my audiology specialist as long as I can.

Great people so efficient and knowledgable.

All employees are very knowledgeable and are a pleasure to work with. I would recommend them if you need Hearing aids.

A true help with the hearing aids. Spent a lot of time with me. I walked out at ease and very comfortable with my hearing aids

BEST place to get hearing aids. Friendly and knowledgeable staff.

Staff very friendly. Roger Garcia very knowable and professional. He takes his times and explains in ways you understand. Great place to go for your hearing needs.

Very thorough explaining & going over everything. Highly recommend Nick & Puretone Hearing!!

Had problems out of my first set ever of hearing aids. Another vendor had told me there was nothing they could or would do. The Garcia's retested my hearing,took my malfunctioning hearing aids and sent off for repair and ALSO provided me with a LOANER set of hearing aids,until mine come back !!!! Above and beyond what I expected,especially with the times we are living in. So nice to have friendly... More

Had problems out of my first set ever of hearing aids. Another vendor had told me there was nothing they could or would do. The Garcia's retested my hearing,took my malfunctioning hearing aids and sent off for repair and ALSO provided me with a LOANER set of hearing aids,until mine come back !!!! Above and beyond what I expected,especially with the times we are living in. So nice to have friendly,courteous, service. Thank you !! Less

Had very good experience there, owner explained and showed charts on hearing loss and showed products that would help

Great people !!

Mr. Garcia and his staff are so very helpful and knowledgeable. He strives to accommodate and personalize each patient with the most updated available equipment .Very friendly and a pleasure to work with, especially during these times we are going through .

Very polite and have very good service on your hearing aids.

Great staff!

Excellent

Wonderful people that work here. They definitely took care of my mom

Very friendly staff and professional service. They are thorough to make adjustments that fit your environment in your world of hearing. I highly recommend Puretone!

Super friendly staff. Quick and caring. I am absolutely a satisfied customer.

Outstanding service by very handsome men

Great service. Bought a set of Resound Linx a few years ago and they are first rate!

I have gotten my hearing aids from Roger Garcia at Puretone for nearly fourteen years. The service is always top notch. Roger does the best job of finding what will work best for my needs. It's a great place for hearing aid needs.

Friendly service always helpful. Smiling faces.

Good family business. Unusually good customer service. Hearing aids are expensive and this place makes them worth it.

Very thorough with fitting me with something that has improved my life. Great people!!!

The staff here is awesome

This is a great place to buy a hearing aid they are all great people ..

The lady at the front desk was really pretty

Great people,they really go out of there way to explain everything to you.

The staff at the Puretone Hearing Aid Center in Marshall were professional, polite, and provided exceptional customer service. They will always get my business! I just returned (10/18) to upgrade my hearing aids to the new Resound LiNX Quatrro 9. They are GREAT! Thanks to Roger and his assistance, life is sounding great again.