My first time at this salon for my birthday this week and I definitely chose the right salon! It is a spacious, clean and beautiful atmosphere. It gives luxury yet inviting as soon as you walk in. What makes this salon the best is the people!! From the Receptionist, Bobbie (sorry if I’m spelling it wrong) to my hairstylist, Iris, even to the other hairstylist that was there — everyone was amazing... More

My first time at this salon for my birthday this week and I definitely chose the right salon! It is a spacious, clean and beautiful atmosphere. It gives luxury yet inviting as soon as you walk in. What makes this salon the best is the people!! From the Receptionist, Bobbie (sorry if I’m spelling it wrong) to my hairstylist, Iris, even to the other hairstylist that was there — everyone was amazing! Bobbie is knowledgeable with the products, the pricing and very personable and funny! She is a great fit! My hairstylist, Iris — I wish I could make her my everyday hairstylist — she is top tier! Iris is kind, funny and down to earth. She is very knowledgeable, helpful and informative about hair and the science behind hair - it was very interesting on what I learned! Iris answered any questions I had and was patient. Iris loves what she does and it shows! She talked me through everything and helped me achieve the haircut I wanted. I highly recommend Salon @31st and Iris! I can’t wait to go back!! 🦋 Less

Princess at Salon 31 knows just what my back muscles needed for a FANTASTIC massage!

Last minute call to the salon. I spoke with Niki and she was very accommodating. I was able to get a facial with Nicole and it was wonderful. Looking forward to going back.

My first experience at this salon, and it was amazing!! Dary did a fantastic job on my nails - I've never had a dip before, and I received a ton of compliments the first day I went to work with them!😊 I also got a hair FIX because my last haircut was a total *disaster*. But Shannon was able to understand my non-hair speak to know what I wanted, and then she created it from the disaster I came in... More

My first experience at this salon, and it was amazing!! Dary did a fantastic job on my nails - I've never had a dip before, and I received a ton of compliments the first day I went to work with them!😊 I also got a hair FIX because my last haircut was a total *disaster*. But Shannon was able to understand my non-hair speak to know what I wanted, and then she created it from the disaster I came in with! Again, I have received SO many compliments on it already! THANK YOU ladies for being so friendly, and incredibly talented!!🥰 Less

Been to many salons in the past. None of them hold a candle to this extraordinary place. This is the single ABSOLUTE BEST SALON I've ever visited. Not only are the girls lovely, vibrant and friendly, they are knowledgeable and encouraging as well. I can't wait to bring my daughter so we can do a double appointment for facials, spa, massage etc. These lovely women are accommodating, professional, ... More

Been to many salons in the past. None of them hold a candle to this extraordinary place. This is the single ABSOLUTE BEST SALON I've ever visited. Not only are the girls lovely, vibrant and friendly, they are knowledgeable and encouraging as well. I can't wait to bring my daughter so we can do a double appointment for facials, spa, massage etc. These lovely women are accommodating, professional, friendly and full of joy. This is the kind of salon that you want to go to if you want to come out feeling absolutely fulfilled and beautiful. They will lift your spirit and make you laugh. I love you all and thank you for a wonderful visit! Sincerely, Kat Spicer Less

I had the most wonderful massage with princess! I have had massages all my life and I have to say she ranks at the top of the list!! I highly recommend her!! She’s the best!!

Highly recommend Gel Mani with Dary! Besides the obvious that my nails look fabulous, the money was worth the hand massage! Great, clean location with fabulous service!

My massage with Princess was the best I have ever had. She worked areas in my hips and glutes that were much needed. She also focused on the knots in my shoulder near an old ACL injury. Her positive energy was felt as soon as her hands touched my back. I was so comfortable with her. I'm grateful the rain came today and I decided to do some indoor self care for my body.

This place is so serene and the customer service is excellent.

Had to stop coming here. This place feels far from luxurious and more like a rip off. They are so thirty to sell that they actually forget to give you a good service. My hairstylist was so unprofessional!!! She complained the entire time, including about her boss and how she is losing customers because she raised the prices. She was trying so hard to upsell me on everything and once I said no she... More

Had to stop coming here. This place feels far from luxurious and more like a rip off. They are so thirty to sell that they actually forget to give you a good service. My hairstylist was so unprofessional!!! She complained the entire time, including about her boss and how she is losing customers because she raised the prices. She was trying so hard to upsell me on everything and once I said no she became visibly upset and said to me that her clients spend thousands of dollars and she ONLY books that “type” of clientele. Then, she voluntarily added more toner to my hair and proceeded to say “they watch us on camera, I can get in trouble”. I was appalled, extremely uncomfortable and wanted to run away. I also noticed the bill was high so I asked for an itemized bill and I saw bunch of “miscellaneous” charges. This is on top of them telling me “its an extra fee if you pay with credit card”. Who carries $200-$500 cash with them these days? Never again Less

Great experience

Yusdary is amazing! She did an ombré on a new acrylic set - it turned out beautifully - better than I expected!! Highly recommend!!

Best pamper time

Amazing spa. Went with the whole family. Pricing was average and staff was so pleasant.

Elegant salon with plenty of hair services to offer. One of their talented stylists, Imogen, gave me a great haircut. I'll be returning.

Loved my experience here! Everyone was very friendly and did a great job with my pedicure. Plus, they have an ample variety of fun wines to choose from while you are getting your treatment!

Don't go there if you are clean and you know how to cook.

i had one of those cool new massages .. i think it’s called the jade stone massage. it’s very different but definitely worth the experience. jonna is the best! ❤️❤️

Thanks for a great pedicure and Swedish massage! Recommend stopping by to see what they offer.

Very expensive and service was not good . Not professional people . They don’t have your time value attending one. Costumer doing other different chores . Facial not worth it . Waste of money and on card they charge 3:7 % for acrylic nails she charges me $70 which is not worth it .

I've now had a hair cut and a leg wax at Salon@31st, and both experiences were a delight! Jordan did my hair and did a fantastic job, which is saying something because very few stylists know what to do with my thick, unruly-wavy hair! She gave me exactly what I wanted and it's growing out beautifully too! It's even easy to style in the morning now, which I love. Nicole did my leg wax. She was f... More

I've now had a hair cut and a leg wax at Salon@31st, and both experiences were a delight! Jordan did my hair and did a fantastic job, which is saying something because very few stylists know what to do with my thick, unruly-wavy hair! She gave me exactly what I wanted and it's growing out beautifully too! It's even easy to style in the morning now, which I love. Nicole did my leg wax. She was friendly, professional, and compassionate. I have mobility issues due to arthritis and she was patient and accommodating as I found ways to avoid back pain while presenting my legs to be waxed. She explained what she was doing each step (it was my first wax) and let me know what to expect regarding hair regrowth and subsequent waxes. She made the whole experience as pampering and relaxing as it would have been back before I had trouble getting around! I will definitely be back here again and again for all my aesthetic needs! The staff are friendly, skilled, and knowledgeable, and the prices are affordable too! Less

Great service and always get the job done

The staff and service is great here. Professional and friendly.

Princess made my year. She's lovely, the massage was excellent (good pressure, good timing, got my knots) and I felt very comfortable with her. I wish I was local, I would go all the time! It's actually been about 3 weeks since I saw her, but I can still feel the difference in my shoulders from before.

Oh my goodness I don’t even know where to begin. I decided to take my first vacation in 3 years at vabeach because I know it and love it. I was in need of pampering and in desperate need of a haircut. So I booked a spa package, and it was worth every penny! First stop, massage and facial. Diana is without a doubt the best massage therapist an aesthetician I’ve ever had the pleasure of working wit... More

Oh my goodness I don’t even know where to begin. I decided to take my first vacation in 3 years at vabeach because I know it and love it. I was in need of pampering and in desperate need of a haircut. So I booked a spa package, and it was worth every penny! First stop, massage and facial. Diana is without a doubt the best massage therapist an aesthetician I’ve ever had the pleasure of working with! Massage and facial was followed by a pedicure, which is when I got to enjoy my lunch, and manicure. While Tammy did an acceptable job on both, she was the least engaging person that I encountered while there, sometimes polite and professional just aren’t enough. Now, Jordan… What an amazing professional! The last thing a stylist wants to hear is that they’re cutting the hair of a retired stylist. Jordan was not only polite and professional, but she was so incredibly patient! She was willing to cut and re-cut, and re-cut my hair so that we did it a little bit at a time, to help me feel comfortable in the fact that I was taking off a tremendous amount of hair and going for such a drastic change. I left the salon. Happier than I have ever been with a hair service, this girl is going places and definitely worth booking with! Some might think an hour and a half is too far to drive for a cut and color, but at this point, I am seriously considering it! The facility itself is well-maintained, clean, and very tastefully decorated. I will absolutely be back as soon as possible!! Thank you so much to the entire staff giving this tired old lady a much needed physical, and emotional reset! Less

Jonna Currie’s promotional facial was incredible!

Every year for my birthday, I treat myself with a weekend trip to Virginia Beach. In my endeavor to maximize relaxation during my visit, I decided to pop in to Spa @ 31st a few years back. It was just across the street from my hotel. It was an amazing experience and I have come back every year since! Scheduling services is super easy (the website is very informative) and the mood inside the salon... More

Every year for my birthday, I treat myself with a weekend trip to Virginia Beach. In my endeavor to maximize relaxation during my visit, I decided to pop in to Spa @ 31st a few years back. It was just across the street from my hotel. It was an amazing experience and I have come back every year since! Scheduling services is super easy (the website is very informative) and the mood inside the salon is pure Zen. I've had the eminence facial, vital C facial, body wrap, manicure, pedicure and I've had the eyelash lift and tint. Every service I've gotten has been performed with great care and detail and the estheticians and massage therapists are top notch! On my most recent visit, I had the yin combo with the nourishing head spa, aromotherapy, jade stone brush and massage. 2 hours of bliss! I highly recommend Diana! Her hands are magical! Pay them a visit, pamper yourself and support local business! Less

Absolutely the best spa experience! Everyone takes care of you from the time you enter the door. Nicki got us started and from there our spa week began! Mani, pedi, massage, facial and permanent cosmetics. Please don’t walk but run to meet everyone at Salon 31!

Queen's Belinda and Princess took great care of both me and my husband, for Christmas Eve of relaxing in VA Beach

Jordan is amazing I love her and the how she does my hair. Cindy Halteman

I went for a hair consultation and Iris was amazing so I stayed for a mani-pedi and Juliana was terrific. This is a high end salon/spa, that not only is superior in treatment but the most important thing is they are kind and inclusive!

ZERO stars is more fitting! terrible communication skills!! front desk person was very confused about my mani-pedi appt and which rack of polish is gel vs regular hairstylist was creepy! shoulder neck head massage during shampoo was almost groped and he seemed insulted that I was still tense after his special massage. he would not give cut I requested. took a year to grow out what he did

Requested 2 services and was charged an additional $250 for "miscellaneous" charges. My wife was never informed about any additional charges until they were completed. Place is a scam and only tried to refund 10%. $600 for a massage and balayage cut is a joke

I came here to VA for vacation and decided to get a haircut while here. I had extremely long hair and was super nervous about cutting it off, this shop was LOVELY. The desk lady was sweet and they got me (a walk in) back super quick. YALL! This was the best shampoo/massage I’ve ever had in my life! Unfortunately, I didn’t get the lady’s name that cut my hair but she did absolutely phenomenal. Aft... More

I came here to VA for vacation and decided to get a haircut while here. I had extremely long hair and was super nervous about cutting it off, this shop was LOVELY. The desk lady was sweet and they got me (a walk in) back super quick. YALL! This was the best shampoo/massage I’ve ever had in my life! Unfortunately, I didn’t get the lady’s name that cut my hair but she did absolutely phenomenal. After working a whole hour on my hair, cutting over a foot off, and working her magic I had the biggest smile on my face! I would absolutely recommend this shop for a drastic cut. I still love my chop and I get comments often! Thanks guys!! 😁 Less

Had a great massage. Diana did an awesome job. Can't wait to book my next appt.

My fiancé lovessssss this place! Her hair stylist is excellent. It’s a little price(it’s right at the oceanfront,so they get a lot of tourists I assume). But any GOOD stylist will coat $150-300 depending on what you want done in this area. We will always go here for her needs. Highly recommend if you are looking for a new place! If you work/worked for Hilton, you can get a discount with your rewa... More

My fiancé lovessssss this place! Her hair stylist is excellent. It’s a little price(it’s right at the oceanfront,so they get a lot of tourists I assume). But any GOOD stylist will coat $150-300 depending on what you want done in this area. We will always go here for her needs. Highly recommend if you are looking for a new place! If you work/worked for Hilton, you can get a discount with your rewards as well! Less

There’s absolute - Nothing luxury or elevated about the salon! It was incredibly overpriced. It took entirely too long 4 plus hours. My hair looks terrible, it’s incredibly dry. The older stylist is stuck in her older ways, she aged me 10 years with bad toner choices, she did not do anything I asked for, and Kept adding what she called “ treatments” I didn't need and told me she wasn't charging... More

There’s absolute - Nothing luxury or elevated about the salon! It was incredibly overpriced. It took entirely too long 4 plus hours. My hair looks terrible, it’s incredibly dry. The older stylist is stuck in her older ways, she aged me 10 years with bad toner choices, she did not do anything I asked for, and Kept adding what she called “ treatments” I didn't need and told me she wasn't charging me for them, then they charged for all 3x what I was told I would pay! They included the “treatments “and an extra $20 to use my credit card. She yanked and moved my head to make it convenient for her. My neck is sore. If you visiting pay the money for the ride to go to the hilltop area or down the beach to a proper salon. Less

Purchased a package for my mother during our little getaway. She reported that her services here were "absolutely amazing". She is a chronic lower back pain sufferer and said she had no pain for the rest of the day and the whole next day. Not to mention the oil and foot treatment. She loved it!!

Such an awesome business. Owner really cares about all customers. She did a great job on my daughter.

Have been going to Salon@31st Day Spa for a number of years now. Go for a masaage while on vacation in VB. Have been seeing Jonna for a deep tissue massage and she is awesome. Always asks what to focus on and she always hits the target areas. I walk out every time feeling relaxed and refreshed. Thanks Jonna. 👍😀

My husband and I had a 60 minute couples swedish massage with Princess and Belinda. It was amazing!! Both did a fantastic job!! Their hands never stopped working the whole time. We felt so wonderful and relaxed!! This will be part of our vacation every year!!

upon going in, I had to ask multiple times where the prices were listed, and what the price of the service I was looking for would cost, I double checked and was told a certain set amount each time, my technician performing my manicure and pedicure was very sweet and I liked her a lot but after she finished up and told me to sit in front of the fan for 15 minutes a different technician told me it... More

upon going in, I had to ask multiple times where the prices were listed, and what the price of the service I was looking for would cost, I double checked and was told a certain set amount each time, my technician performing my manicure and pedicure was very sweet and I liked her a lot but after she finished up and told me to sit in front of the fan for 15 minutes a different technician told me it was time to go pay even though it had barely been 10 minutes and even when I attempted to tell her she turned off the fan, I went to checkout I was given a completely different price, i respectfully asked why the price changed from what I had been originally told because I wouldn’t have gone through with the service knowing what I was planning on spending, and of course since my nails weren’t fully dry, they were messed up getting my card out and I had to ask to have it fixed, again when drying I felt rushed out by the same technician and my nails were again messed up by the time I reached the car because I wasn’t given a full amount of time to dry them. For the price I didn’t agree to but politely paid, my nails shouldn’t be this messed up within 2 hours of having them done. Was very upset with my experience and wouldn’t recommend at this time. Less

I had a mani/pedi and lower leg waxing. She missed an entire strip of hair and the gel nail polish started peeling after 5 days.

I have been a client at Salon at 31st for 15+ years, for hair and nail services. I recently had permanent make up applied for my eyebrows. I LOVE them, I finally have well defined eyebrows w/the perfect arch. I loved them so much that I returned to have permanent makeup for my eyeliner applied. LOVE, LOVE, LOVE it! Recently a friend commented about my make up being done before breakfast, and how ... More

I have been a client at Salon at 31st for 15+ years, for hair and nail services. I recently had permanent make up applied for my eyebrows. I LOVE them, I finally have well defined eyebrows w/the perfect arch. I loved them so much that I returned to have permanent makeup for my eyeliner applied. LOVE, LOVE, LOVE it! Recently a friend commented about my make up being done before breakfast, and how good it looked, I told her about Kim and the permanent make up process. She made an appointment that very day and loves hers as well. What a time saver, don’t even need any other makeup most of the time! A swipe of mascara and I am out the door! If worried about it being over done, or “too much”, don’t! Kim does a great job, takes her time and her attention to detain is unmatched! Less

I received a 60 minute Swedish massage, the feet exfoliation add on and the hot oil scap add on. Princess was fantastic! She was very professional and she made me feel relaxed. When I come back to the beach, I will be booking again! You should ask for Princess!

The best salon I’ve ever been to! Amazing environment and service. I don’t trust anyone to touch my hair other than Berthalicia. She does amazing work because of her I will keep coming to this salon for years to come.

Best massage I’ve ever had!! And I’ve had a lot of them. Belinda was amazing highly recommend

Excellent haircut!

I was in with family yesterday for a mani/pedi and Juliana did my nails. She was LOVELY. She absolutely went above and beyond to make me feel comfortable, and the work she did was perfect. I'm still obsessed with how my nails look. Thank you!

We finally found a spot for couples massages when we go on vacation. Jonna massaged my wife and Princess had me. My wife reports hers as being great! Amazing in fact. They were just what we needed. Princess was phenomenal! I'm telling you, I felt like I levitated the way she massaged the back of my head to my neck. Her transitions were very smooth and everyone was very professional. We will... More

We finally found a spot for couples massages when we go on vacation. Jonna massaged my wife and Princess had me. My wife reports hers as being great! Amazing in fact. They were just what we needed. Princess was phenomenal! I'm telling you, I felt like I levitated the way she massaged the back of my head to my neck. Her transitions were very smooth and everyone was very professional. We will definitely return. Less

Jordan Is an excellent hairstylist.

Very friendly! Professional. Great foot message! Nails were beautiful

Unpleasant receptions they don’t give full information there no price list on the front either. They give you package price while charging you separately for each service. Thank God I don’t have to return here.

I had the best mens cut with Iris! Will definitely be back!

The staff was incredibly friendly. We had massages at another place that cancelled on us as soon as we got to VA beach for the day. We were enthralled to learn that Salon @ 31st does massages. Princess did a prenatal massage on me that was fabulous. Johann worked on my husband and he enjoyed it. We also had pedicures and the ladies were very friendly and very skilled. We highly recommend!

Just had a massage with Belinda and it was the best massage I’ve ever had! She is very kind and addressed my issues. I was having lower back, shoulder and neck pain and it was completely gone by the time she was done! Will definitely go back the next time I’m in VB.

I really appreciate the manager contacting me after my first experience at the salon. She addressed an issue that I experienced. This salon is impeccably clean with trained friendly staff and has a warm and welcoming environment. I'm looking forward to a future visit.

Just had a delux couples massage package with reflexology from Diana and Princess. The massage was wonderful, both therapists were professional, conscientious and thorough. Facility, restroom, waiting area and massage rooms were clean with a nice atmosphere. Can't wait to come back to town for another massage.

I had a much needed girls day at this spa. It was great! Nicely decorated and clean. I received a prenatal massage by Belinda which was by far one of the best massages I've had!! And I get them fairly often. I also got a mani/pedi by Tammy and she did a great job. Everyone was nice and accommodating. We ladies enjoyed ourselves and look forward to visiting again soon!

Me and the hubs indulged in a couples massage for our 13th anniversary and hands down the BEST massage for both of us. I had Ms. Princess and he had Ms. Belinda they were very attentive and worked the kinks out. Highly recommend! Thanks ladies!!

Highly recommend! After my massage with Princess I feel on top of the world! She paid special attention to my areas of concern and periodically checked on how I was feeling. The Spa is clean, and relaxing. I’ll definitely be back!

Princess was AMAZING!!!! I suffer from arthritis in both knees and I had a lot of tension in my shoulder & neck area... What i love about her is she paid attention to detail during my session. All I can say is..... "I WILL BE BACK"!!!! Ask for PRINCESS she will not disappoint YOU!

Awesome salon. Berthalicia is an AMAZING stylist. Absolutely recommend

The valentines day package was awesome. My wife wanted a facial instead of massage and they accommodated her. Diana and belinda were wonderful. We will be back. Thank you.

Jonna Curie is an amazing massage therapist! I had a 90 minute Swedish Massage with her 6 days ago & am already thinking about my next one! She is the best!

Salon on 31st has been my go to for years for when I’m looking for me time, and has never failed me! Most recent experience has blown all other times out of the water! New stylist Ben took my dull, dried copper hair and turned into a soft, healthy, deep shade of red I had only dreamed of! He is truly a magician!!

Nicole has done so many of my spray tans. She is my GO to girl! You will feel like a bronzed babe who just came back from a long vacation at the beach, year round!! No streaks, no runs, no blotches… she knows what’s she is doing! 5 stars!

Loveeeeeed my prenatal massage will definitely return for more services!

Gotten my nails done here a few times and even when l use my regular my manicure last for 2 weeks no chips!!!! Amazing! Love this place.

Tammy is absolutely the best at what she does. I only get gel polish and it last like acrylic. Also, the the vibe is so relaxing and welcoming. Definitely recommend.

I had a wonderful experience today with Ben as my stylist. Full highlights and a cut that I love! Ben is so kind and compassionate. The service included a scalp and neck massage that was absolutely incredible. The man is truly gifted. Book your appointment with Ben! I promise, you will not be disappointed.

Clean, relaxing, wonderful spa services. HIGHLY recommend.

Ben did a great job with my haircut and color (with highlights weaved in). His artistry made me look great & was much quicker than expected, so he must have lots of experience. Best shampoo ever... seriously. I really felt pampered. I was treated well by everyone - from scheduling to check - out.

it was my first time getting a balayage and i had a great experience there. helpful staffs, clean, and great work. everything was on point.

I went here for a massage so I can only comment on that service and the appearance. I'm not much into spa environments buy my wife liked it, found it modern and relaxing. Masseuse did awesome job. My fave though was the chair massage with theragun. Best 10 minutes ever. Quick tip, pay with cash, and hope they have chang because it's a 3.75% extra charge on credit cards.

This was my first time ever having a professional massage and it was by far the best experience. I’d I lived locally I would definitely be coming back frequently! Whenever I come back to town, I’ll be sure to stop in again!

Absolutely LOVED my massage! Friendly staff and relaxing atmosphere! I will be back!

Incredible spa! All of the staff is informed and friendly—I felt so comfortable and walked out feeling like brand new. As a first time pregnant mama, I couldn’t have asked for a better experience. Can’t wait for my next appointment!

I have been coming to Salon at 31st for just over a year and a half since I moved back to Virginia Beach… Monthly facials (Nicole is the nest🥰), biweekly nails and pedicures…The salon is always impeccably clean, everyone is very friendly and professional. They also carry my facial line that I use which us an added plus… by far the best the best day spa I’ve experienced!!

I love all the ladies here, they are professional and use great products. Bertalicia is amazing for hair!

Had a wonderful day! These ladies are amazing at what they do 😁

Amazing service from these ladies! They worked fast and did an amazing job. Very nice, clean, and welcoming place!

My husband and I went for pedicures together. Excellent service. Very happy with the results and the foot massage was excellent.

We had a 30-min hot oil scalp massage at this place. The spa is well-managed and has a really nice ambience, but the massage itself was quite mediocre. The oil wasn’t even warm, the massage was so-so and I could hear the massage therapist snoring (or making a similar sound from their mask) the entire time! That was a huge distraction!

Very nice, clean and always smells good. But it is a little bit on the pricey side.

My husband and I had a great experience here

Total rip off, they charge 3x more than other salons. They do services without telling you and you get a surprise Bill when you leave, aweful

Last minute decision to get a pedicure, walked in just passed 9am and they were able to fit me in. Evelina did an amazing job...nails looked perfect and got a decent leg and foot massage. She was also pleasant to have a conversation with.

Went for Mani pedi for myself and hair treatment for my son. Tammy did a fabulous job on my nails. My son's hair treatment left his hair softer and hydrated, however his hair was not trimmed or styled. Very clean, very nice ladies working there.

Massage therapist, Diana was excellent. She deserves to be the best employee of this place

Took my sisters for a spa day. We had an excellent visit. They even accommodated us even when we were 30 minutes late. Absolutely wonderful. The services are incredible for the amount spent.

This spa was wonderful. Staff was very friendly and helpful. I had their volcanic pedicure and it was great. Highly recommend

For my 60th birthday, my friend and I planned to go get a massage , then I was getting a facial and she a pedicure. It was all planned a month in advance so our spa time would coincide . Massages went great. The facial was not a pleasant experience and I was supposed to get a basic but was charged much more. I gave them a credit card to pay for both of treatments plus my friends. And my friend di... More

For my 60th birthday, my friend and I planned to go get a massage , then I was getting a facial and she a pedicure. It was all planned a month in advance so our spa time would coincide . Massages went great. The facial was not a pleasant experience and I was supposed to get a basic but was charged much more. I gave them a credit card to pay for both of treatments plus my friends. And my friend did the same,she gave them her credit card to pay for all the treatments. But instead of saying that my friend took care of the bill, they accepted both of our cards and charged us both. If it had been crowded I could understand. But besides the 2 of us there were only 2 other customers there. And the same employee took and charged us both. We are not pleased. Less

Very nice and Tina is great she did my lash extensions and a pedicure

Wonderful massage. Pedi and mani. Expensive tho

The best salon I have ever been to! I get my nails regularly by Evelina and she does such a good job every time. I always leave extremely happy with my experience. The girls at the front desk are always super sweet and helpful as well!

Love them great staff!!

Best manicure/pedicure I’ve had in a long time. Personal and professional service!! Thank you for a great experience!!

Had a wonderful couples massage! Gloria and Jamie were very attentive and made the experience so relaxing

I’m blown away by this place. I was visiting VA Beach for the first time and walked by this place. I went in cause I absolutely needed to get my nails and eyebrows done. I went in without realizing how late it was (I came in at around 5 and it closed at 6 🤦🏻‍♀️) I also didn’t have an appointment (again 🤦🏻‍♀️) but they were so kind and the receptionist tried to get me in for a full gel set and... More

I’m blown away by this place. I was visiting VA Beach for the first time and walked by this place. I went in cause I absolutely needed to get my nails and eyebrows done. I went in without realizing how late it was (I came in at around 5 and it closed at 6 🤦🏻‍♀️) I also didn’t have an appointment (again 🤦🏻‍♀️) but they were so kind and the receptionist tried to get me in for a full gel set and eyebrows and they were able to! Their persistence to get me in was just beyond kind and sweet. Then when it was closing time my nail technician was still doing my nails in a precise manner. That is wonderful customer service and when I left I was pleased and genuinely shocked at their fantastic customer service! I want to thank the team at Salon @ 31st for being so kind, warm, and inviting! Come here if you ever get the chance to and experience this delightful salon. Less

I have been to many nail salons and none compared to this one. Evelina took care of my nails, was very delicate with them and her attention to details was right on! I wish I lived in the area! This is my favorite place. Also. They have a lot of bundles and specials for the holidays, I will definitely take advantage of those! Great service and excellent quality!

If I could rate them any higher I totally would. This was a surprise set up by my now fiancé. It included a massage, facial, nails, hair and makeup. ALL of the girls I worked with were absolutely amazing. I was made to feel like a princess. I could not have asked for a better team of girls to help me feel beautiful on the night of my engagement. I will definitely be returning and recommending to ... More

If I could rate them any higher I totally would. This was a surprise set up by my now fiancé. It included a massage, facial, nails, hair and makeup. ALL of the girls I worked with were absolutely amazing. I was made to feel like a princess. I could not have asked for a better team of girls to help me feel beautiful on the night of my engagement. I will definitely be returning and recommending to all my friends and clients. Less

Thank you to Michelle the manager that reached out to me and helped sort out concerns that I had, I love my nails. Will be a returning in the future!!

I've been coming here for years now - facials, massages, hair and nail services...Always a great experience! My latest A+ service was with Raven and getting my hair cut, colored and conditioned. She did an amazing job - worked her magic on my mermaid/sun-baked long hair, and I will continue to see her! Fabulous job! See you again soon! :)

Went here on our honeymoon and had nothing short of an extremely relaxing day! Great services

My husband and I got a couples massage by Diana and Ashley. Diana gave me the best massage I have ever had! And my husband was pleased as well! We will be back! Thank you so much !

I had the pleasure of having Gloria as my masseuse. She was lovely, polite and did an amazing job.

Frederick did an absolutely amazing job! Everyone was very friendly

Made a last minute appointment for a pedi and reflexology; I haven't had one since covid started. Pleasantly surprised by my warm water waiting for me and THE BEST pedicure I've ever had. She actually took care of my feet. Also, the reflexology with a new gal, Ashley, was INCREDIBLE! I send all of my brides there as I'm a wedding coordinator, but have never actually been there myself. Can't wait ... More

Made a last minute appointment for a pedi and reflexology; I haven't had one since covid started. Pleasantly surprised by my warm water waiting for me and THE BEST pedicure I've ever had. She actually took care of my feet. Also, the reflexology with a new gal, Ashley, was INCREDIBLE! I send all of my brides there as I'm a wedding coordinator, but have never actually been there myself. Can't wait for my next pedicure! Less

My friend and I did the pregnancy spa packages and it was fabulous! Every person we met was very professional and nice. The massage therapists were trained to do prenatal massages and were fantastic. We left there feeling relaxed and beautiful. Definitely recommend and will be going back for more services and after the baby is born for another massage.

Jonna was my massage therapist and she is absolutely amazing at what she does! Those hands are golden!!! I came in for an hour massage but it felt so good that I asked for a half hour extra lol. Thank you Jonna for the best massage I have ever gotten hands down. I will be coming back to get my massages done by her again!!!

I called to make two appointments for me and my niece and I was given a price. I was charged twice as much. The woman doing my hair burned my scalp badly with the blow drier. I have great hair and a blow dry usually lasts for me several days. The next day my hair looked terrible. This place is one of the worst hair salons. They burned my scalp, they did a real bad job and they overcharged me. St... More

I called to make two appointments for me and my niece and I was given a price. I was charged twice as much. The woman doing my hair burned my scalp badly with the blow drier. I have great hair and a blow dry usually lasts for me several days. The next day my hair looked terrible. This place is one of the worst hair salons. They burned my scalp, they did a real bad job and they overcharged me. Stay away from this place. Less

Jonna was absolutely AMAZING!! Top 3 best massages I’ve ever had. She’s a magician with her hands. Will definitely be coming back again. 🙂🙂

My fiancé and I went to Virginia Beach for a getaway of fun in the sun. Well, unfortunately, all we got was wind and rain. After passing this salon the day before while we were out shopping, I decided to book a pedicure. Tammy took great care of me and they were able to get me in the same day. Their COVID protocol is on point, everyone wearing masks (and keeping them on) and they took my tempera... More

My fiancé and I went to Virginia Beach for a getaway of fun in the sun. Well, unfortunately, all we got was wind and rain. After passing this salon the day before while we were out shopping, I decided to book a pedicure. Tammy took great care of me and they were able to get me in the same day. Their COVID protocol is on point, everyone wearing masks (and keeping them on) and they took my temperature upon arrival and noted it on a waiver I signed. Fast forward to the next day, still miserable weather and I wake up worth the most awful knot in my neck. I was staring down the barrel of a 9 hour ride back to Ohio the next morning and not looking forward to it with my neck in that state. My fiancé and I called around to a few other places and all were booked up. 31st was not so I made another trip there to see Jonna. Jonna was AMAZING!!! I can’t thank her enough. Through a deep tissue massage she worked the knot out and worked out all my other right spots and helped me get rid of the headache stemming from my neck ache. Upon checking out, I asked Michelle if there was any bath soak they could recommend to complete my evening of relaxation since I had access to a nice big jetted tub at the resort I was staying at. She pointed me toward Valerian and Hops bath salt by Kneipp and It was just the ticket. The ride home was pain free! Thank you to everyone at 31st for making a tourist feel welcomed and like a local! Less

Kim was great! My first time going with a longer nail and I LOVE them. She paid special attention to detail and when she saw that I somehow clumsily scuffed my nail when it was drying (of course), she fixed it right up in a couple seconds. Will definitely be back when it’s time for a fill 🥰 💅🏼

Just a hair trim with my favorite beautician

I loved working with Salon@31st for Stan and Katherine’s Wedding on November 9th, 2019. As a photographer, having a hair/makeup stylist that sticks to a schedule is crucial. The artist really took care of my client by making them look and feel beautiful, while also keeping them on track for photos with me. Can’t wait to work together again!

The guy was so friendly and sweet

Fantastic couple's massage! Highly recommend! Stephanie and Diana took great care of us! Will definitely be back!

Great experience. Great customer service.ill be returning in two weeks 😊 the energy there is amazing. Very uplifting.

Great experience 🙌 I received an acrylic fill and one nail repair. I also purchased my first organic nail polish 😁 I will be returning in two weeks. The atmosphere is very relaxing. Great customer service.

I love my hair !!!! Frederick Bond did my hair today and it looks awesome!!!

I have thick long hair and getting a hair cut is often more a chore than a pleasure. Due to how long it takes to do it right. I'm not super girly. However, Mr. Frederick Bond maded my year and pampered me like a queen. He has an amazing personality! It was like watching an artist create a master piece. He was so focused on making sure every highlight was in right thickness for my hair to make ... More

I have thick long hair and getting a hair cut is often more a chore than a pleasure. Due to how long it takes to do it right. I'm not super girly. However, Mr. Frederick Bond maded my year and pampered me like a queen. He has an amazing personality! It was like watching an artist create a master piece. He was so focused on making sure every highlight was in right thickness for my hair to make it amazing and my layers were to my liking. He took his time and did amazing highlights, layers, and the blow dry. Man had the patience of a saint blow drying my hair for almost an hour to get it all dry. This is the best hair cut I have ever had in my life. The fact that even my brother in law was like, wow thats impressive, speaks volumes. If you have long hair and want an amazing hair cut, Frederick is the man!!!! Less

Thank you to Frederick for giving my virgin, post deployment hair all the TLC it really needed to literally SHINE!!! He did a cut and baylayage for me- it turned out absolutely PERFECT! The entire vibe of the salon was chill and positive, all the staff helped each other out and made every guest feel like a queen! I have definitely found my new regular hair stylist. 🥰🥰

I had my bridal hair and makeup done here, as well as an hombre dipped gel manicure and traditional pedicure. My hair and makeup lasted all day, and my nails still look perfect. I couldn't be more please with all 4 staff members I worked with!! 5 stars all the way.

I received a spa pedicure and eyebrow wax from Salta at Salon at 31st today and she was amazing! My pedicure was relaxing and she did a fantastic job on my eyebrows and really took her time. Thank you salta!

Iris was very thorough with my cut! She made me look and feel absolutely beautiful!! I will definitely return for more hair services in the future. The two girls at the front desk when I checked in definitely could’ve been more hospitable.

Julia worked on my pedicure and manicure. She did a wonderful job, was gentle and thorough, and was able to work with me on a design I really love!

Massage heaven! Everyone is so nice. And the atmosphere is so welcoming. My daughter and I thoroughly enjoyed our massages and pedicures. We'll definitely return.

I booked a body treatment and pedicure for my friend who is getting married, and a pedicure for myself. My friend’s therapist during her body treatment kept saying, “oops,” during her entire service, provided no draping during the exfoliation, and left the room because she ran out of product. The shower was cold, the scalp massage hurt, and my friend was overall not pleased with the treatment. Sh... More

I booked a body treatment and pedicure for my friend who is getting married, and a pedicure for myself. My friend’s therapist during her body treatment kept saying, “oops,” during her entire service, provided no draping during the exfoliation, and left the room because she ran out of product. The shower was cold, the scalp massage hurt, and my friend was overall not pleased with the treatment. She did say her skin felt soft and the rest of the massage was fine (and she was actually draped during the massage portion). During our pedicures the nail files were visibly dirty and had obviously not been properly disinfected between clients. Single use items were reused between clients. Dirty tools were put back into containers and drawers for clean tools. Sanitation was questionable at best. The technicians kept leaving during the service and not coming back for what felt like eternity. Our feet were wrapped in hot towels and left until they were FREEZING. My technician’s fingernails were too long and kept scratching me. My friend’s tech (Tina) did a GREAT job though! Products were nice and the atmosphere was nice. Less

Awesome day spa!

Incredible massage experience right at the oceanfront.

My first experience here was fantastic. My massage therapist Nicole and nail tech Tina were both amazing. Staff was very welcoming, engaging, and willing to answer all our questions. We had a wonderful time and will definitely be returning soon!

Absolutely loved it! Clean, nice, professional dare I say sweet even, all the ladies there were lovely. My masseuse & my nail technician I wanted to bring home with me. Recommend.

Just got hung up on by a girl named Jordy after being told no availability. Nice customer service smh

No way will I ever return to this salon. I visited wanting balyage and even had numerous photos depicting DIMENSION. I walked out With splotchy color and almost all over bleach. My hair is long..... underneath was white and breaking off within a few weeks. Thank God I have enough hair to hide the breakage. The stylist from Miami jacked it up. Now I'm treating with olaplex to strengthen again..... More

No way will I ever return to this salon. I visited wanting balyage and even had numerous photos depicting DIMENSION. I walked out With splotchy color and almost all over bleach. My hair is long..... underneath was white and breaking off within a few weeks. Thank God I have enough hair to hide the breakage. The stylist from Miami jacked it up. Now I'm treating with olaplex to strengthen again.... WAY overpriced for the level of knowledge and technique. 500.00 for 7 hours which actually was unnecessary timing and I think damage control, because she got real quiet. :( Very busy reception area, meaning too much retail.. Courteous manager that did try to smooth it over by having me revisit another stylist.. She was nice and tried to incorporate lowlights, which faded fast to no avail. Unprofessional approach by management overall. Not recommended at all.. Try Dupree's Salon! Way better!!!! Less

I am extremely happy with the high quality work of Ms. Raven Jennings. She was recommended by my colleague, and it was a very good recommendation. Ms. Jennings did a great work on my hair, especially with her selection of colors and shades. She has great taste and good eye in vision of a customer's appearance and image to find the best approach possible. I am very glad that I found Raven Jennings... More

I am extremely happy with the high quality work of Ms. Raven Jennings. She was recommended by my colleague, and it was a very good recommendation. Ms. Jennings did a great work on my hair, especially with her selection of colors and shades. She has great taste and good eye in vision of a customer's appearance and image to find the best approach possible. I am very glad that I found Raven Jennings, who did such great job on my hair color and style. Less

We had booked 6 pedicures for a wedding (out of town guest) at 9am when they opened. The techs were late and running in the salon at 9:10 and our pedicures were literally rushed & terrible. Will never be back.

Super nice, little pricey but overall great experience

Awesome stylists who LISTEN!

Great deluxe manicure. Great service. Only part I wasn't prepared for is that there was a charge for removal of gel nail polish.

The wax technician had great table side manner, she did a wonderful job.

Diana gave me the best massage I have ever had. She has the touch an angel. Angela as well. We had a couples massage and he was so relaxed and relieved. Diana will be doing my massages ever week. Thank you Salon31 for making my day again!

Best salon I've ever been too!! You MUST see raven shes amazing and a color goddess. It is pricey but worth it, they really know what they are doing and take care of you. I've been coming for 3 years now and never left disappointed. A MUST and raven works magic!! 💁🏼‍♀️🦄💜🖤

Iris G is super professional hair stylist! She did an amazing job cutting my curly hair like nobody during my life so far. So ,dear Iris,if you move by chance to Miami Beach,please let me know)) you have a client here for sure!

It's a spa

My hair stylist is Kelsey. She does the most beautiful highlights! She is the best! I highly recommend her!!!

Excellent spa service Julia was great for my pedicure Kristin was amazing for my massage Jillian did awesome job on my hair facial and waxing ladies were great as well

Great haircut while on a weekend trip. I was so happy that they were able to fit in same day.

Diana C. is a phenomenal massage therapist. Not only did she do an amazing job w/tension knots, she showed such empathy when learning of a personal tragedy—something I’ve never experienced (though ‘worldwide spa’g’ has been my hobby for many years). Thank you Salon@31st for pairing me with such a top notched masseuse!

Love the service. I get a mani pedi every time I visit Virginia Beach.

Only place I go to. Every tech takes their time and does an amazing job. Clean facility and great staff

Great place nice staff...do not sit in pedicure chair on far left when you first come in you my fall out like I almost did it's broken..staff was not concerned whe I I mention it to them Would have given five stars but unsafe equipment

Good atmosphere and food.

Extremely happy with the service and results! From the moment I walked in, they were gracious, courteous and professional. My stylist was Keirra (sorry if I spelled it wrong!) and she was sweet, listened to me and was fabulous :) I got exactly what I had pictured (full bangs are pretty hard to be absolutely satisfied with :P) and especially when I had had a bad start to my morning with another sa... More

Extremely happy with the service and results! From the moment I walked in, they were gracious, courteous and professional. My stylist was Keirra (sorry if I spelled it wrong!) and she was sweet, listened to me and was fabulous :) I got exactly what I had pictured (full bangs are pretty hard to be absolutely satisfied with :P) and especially when I had had a bad start to my morning with another salon, this was exactly what I had needed to make my day better. The staff were all very friendly, the products they used felt very calm on my scalp. I will definitely be recommending this establishment to my friends and will definitely be coming back! Less