based on 527 reviews
Aubrey was great!! On time - thorough - and great with my old dog.
Aubrie did a fantastic job servicing our home both inside and out. Professional and courteous as well as efficient. Thank you Aubrie and thank you Vinx.
Aubrie was amazing!!! She was super communicative and so sweet! 10/10 ask for aubrie!
Aaron did a great job with our mosquito coverage
I have used Vinx for years. Aaron came to the house today and he was great. I highly recommend.
Mario and Tony were SO kind, took the time to listen to our needs and acted promptly. Will definitely be calling them again by name!
Great service, Mario and Tony were excellent. They had answers to all of my questions. The service was on point and I feel better now that they will be taking care of my home.
We really appreciate Aaron helping us get rid of clover mites in our backyard. He provided education on things we can do to decrease potential pests and made sure we felt comfortable with our options before moving forward with a treatment. Overall a wonderful experience and outcome.
We've used Vinx for a few years and always had a great experience. Our tech today, David Helm, was helpful in identifying a mouse problem in our backyard and put our minds at ease for future issues. He walked us through the proposed solution and even suggested some home remedies for smaller insect concerns. Would highly recommend.
Very positive experience with Aaron with Vinx Pest Control. He was knowledgeable, punctual, efficient, and kind/polite. Thank you, Aaron, for the great service!
Aaron did a great job today Good communication. Thanks.
Russell has been my technician before and he is always friendly, helpful and extremely thorough in completing my service. I am always happy with the service from Vinx Pest Control.
Aaron is great and very knowledgeable. Since starting with Vinx, insects on our property have literally disappeared.
Russel was extremely professional and knowledgeable, but also very comforting and personable. Honestly I'm almost glad I got these bugs because I got to meet a genuinely great person today. Russel showed up to do a job, he didn't show up to get paid. That is such an important distinction and nowadays it can be so hard to find quality people like that.
Aaron did a great job. I can always count on Vinx.
Great customer service and very professional.
Aaron was super knowledgeable and very professional. Would highly recommend him to treat your home for pest control.
We just had our house serviced this morning and Aaron did a fantastic job! He had a ton of knowledge and GREAT recommendations. You could absolutely tell he had our best interest in mind!
We had a pest control for roaches. Our technician Aaron arrives on time and walk me thru every room to explain where they might come and how to prevent/kill them. Had his shoes off the whole time. Very polite, friendly and professional service
David Helm was an absolute professional and happy to have him servicing our home. He was very cautious of spraying around the kids toys and areas our dog eats. Very knowledgeable and would recommend Vinx to anyone looking for a great exterminator.
Aaron was absolutely wonderful answered my questions Very knowledgeable & represent VINX very well. I would like him to be my tech if possible.
Very pleased with their service!
Aaron, who performed our quarterly visit, was great! He was very knowledgeable and courteous. Keep up the good work!
Aaron and Toby serviced my home and they were incredible! Answered all my questions, they were quick and efficient, and very friendly! I hope they can continue to service my home in the next weeks and months.
Very professional and courteous. Made sure I understood what they were going to do, and checked back after they completed to see if I had any questions.
A lot of companies like this are predatory, these people will treat you right
David and Erin were great. Informed us of what they were doing and why, explained what to expect, and were very professional while in and around the house. Glad we went with these guys.
Sergio was awesome! Open to help out where ever he could. I showed him problematic areas that would normally be missed and he jumped at it quickly. Look forward to working with him again. Pleasant and great customer service.
We have used Vinx for our pest control for about a year now and we really like them! Their product works and their employees are kind and friendly.
Nathan was very detailed on inspecting the exterior and interior parameters. He educated us on what to expect in the upcoming months. Happy to have Vinx Pest Control manage our home for bugs/pest.
Russell was fantastic. He communicated clearly when he would be arriving (which was exactly when we asked), he was polite, considerate and efficient. He wore protective coverings over his shoes, asked where we’d prefer he start, and explained what he was doing and what we can expect going forward. A very pleasant experience throughout the whole time!
Mario was amazing he was helpful nice and friendly and gave great pest information.
They go above and beyond! I highly recommend them, 🙂!
Nathan responded promptly provided service. He was very knowledgeable and assured us that the issue would be resolved.
Jacob was my tech and he did a great job communicating with me what he was doing, gave me good knowledge about the different pests I was seeing, and overall provided a great service. Thank you!
Nothing but issues with this company. It was impossible to have anyone come out and service my house. I would not recommend this service to anyone and now they will not refund money because of cancellation
Very pleasant. Very knowledgeable.
Jesus was and Eli have been very responsive and helpful through this whole process. Very friendly and professional as well.
Both Eli and our technician were excellent! They did an amazing job getting rid of a pretty terrible rat infestation. I highly recommend them to any in need of any type of pest control. We will definitely continue to use them for all future pest control needs!!
Eli was my inspector. Every phase handling my extermination issue of bed bugs, he achieved above and beyond! I would highly recommend him to handle your extermination needs!
Eli did a detailed and thorough inspection of my home and provided me with an estimate of rodent proofing my home, sealing all exterior potential entries from squirrel and rodents, including garage door seal, covering all vent pipes and turban vents, weep holes that are large, etc. Also set traps in attic and disinfect. Not cheap, but it has to be done, and done correctly, I trust this company... More
Eli did a detailed and thorough inspection of my home and provided me with an estimate of rodent proofing my home, sealing all exterior potential entries from squirrel and rodents, including garage door seal, covering all vent pipes and turban vents, weep holes that are large, etc. Also set traps in attic and disinfect. Not cheap, but it has to be done, and done correctly, I trust this company. The work was done several months ago and I have not heard any activity in my attic. Best of all, they guarantee this work for 3 years. Thank you Vinx. And thank you Eli and his coworker (don’t remember his name) who did the work. He was very good, he didn’t goof off and just get it done. No nonsense. Thank you! Less
We've had Eli and Sergio both service our house and they we're both great and took the time to answer all my questions. We had horrible experiences with other pest control companies being too pushy and rude so we are very happy with Vinx so far.
Mr.Eli Garcia was polite and patient when answering all of my questions and explaining his work and advice for the correct treatment of my property. Thank you Eli. I appreciate your time and professionalism.
Met Eli Garcia during inspection. Very informative and helpful in his delivery. Also took care of slight pest issues we had on site.
I had accidentally let my account get late because of a change in payment info. They sent me a message letting me know I had until X date to satisfy the balance. Otherwise, they would terminate my service. They took my payment before the deadline and cancelled my service anyway. I am only just now realizing that after a few months later. I also didn’t like that they charged a premium for mosquito... More
I had accidentally let my account get late because of a change in payment info. They sent me a message letting me know I had until X date to satisfy the balance. Otherwise, they would terminate my service. They took my payment before the deadline and cancelled my service anyway. I am only just now realizing that after a few months later. I also didn’t like that they charged a premium for mosquito treatment when I was already paying $150 for them to come out once every three months. Otherwise, I guess they are ok. Never had any other trouble. Less
Once again what a horrible experience with Vinx. I cancelled my business with them 6 months ago and they still went to my old house and serviced it again and charged me. They cannot for some reason fix their recurring payment or get the office to cancel a membership. I even changed my card info and put a permanent block on them and y'all still charge me. Highly recommend never using this poor exc... More
Once again what a horrible experience with Vinx. I cancelled my business with them 6 months ago and they still went to my old house and serviced it again and charged me. They cannot for some reason fix their recurring payment or get the office to cancel a membership. I even changed my card info and put a permanent block on them and y'all still charge me. Highly recommend never using this poor excuse for a business. Less
I had an appointment scheduled with them, and they told me they’d call before heading this way but no one ever did and canceled my appointment, so I ended up rescheduling with them and he came out but saw another company out there and didn’t even bother to get off knowing he was scheduled to do the pests control out there. I called plenty of time and get sent to voicemail every single time. Even ... More
I had an appointment scheduled with them, and they told me they’d call before heading this way but no one ever did and canceled my appointment, so I ended up rescheduling with them and he came out but saw another company out there and didn’t even bother to get off knowing he was scheduled to do the pests control out there. I called plenty of time and get sent to voicemail every single time. Even had to call them from my work phone to get them on the line! So I ended up talking with a “manager” that was unprofessional and started to catch an attitude, claiming his guy saw the other company already working on the house, so he left. And the manager claimed that they had pictures of Ardent working on it, which was a lie because I asked for the pictures and have yet to receive them. With that said this company or store in general is not worth it and I wouldn’t recommend them to anyone. Less
Technician was very thorough, helpful and friendly. He did a great job all around our yard and inside our home.
Demeaning towards women and some of the most unprofessional leadership in the business. Run the other way.
Excellent service. Always available. Very professional and knowledgeable. Had no issues so far. They use latest technologies and safe chemicals.
We’ve been using VinX for years and have always had an issue getting someone to service on time and professionally. No response or lack thereof. They’ve skipped our service past couple months.
We used Vinx for our home pest control. I wasn't happy with their services so I called and canceled with them and hired a new company. They continued to bill us for 6-months following cancellation and then assured me over the phone that they had taken care of their mistake and cancelled our services. Today I got a call from a collections company that they sent my "overdue account" to collections.... More
We used Vinx for our home pest control. I wasn't happy with their services so I called and canceled with them and hired a new company. They continued to bill us for 6-months following cancellation and then assured me over the phone that they had taken care of their mistake and cancelled our services. Today I got a call from a collections company that they sent my "overdue account" to collections. The funniest part of all of this is that they continue to send people to our door periodically to try and sell their services again. Less
I have used Vinx for many years. It started off great but the quality of treatments & customer service has gone down hill over the past year or so. There were a couple of times they canceled our treatment due to the weather forecast or lack of technicians, but then they never called me to reschedule. One time a “manager” came out to set a bait trap but then left without treating the yard. That w... More
I have used Vinx for many years. It started off great but the quality of treatments & customer service has gone down hill over the past year or so. There were a couple of times they canceled our treatment due to the weather forecast or lack of technicians, but then they never called me to reschedule. One time a “manager” came out to set a bait trap but then left without treating the yard. That was apparently my quarterly service. It became my problem to try & remember if I had seen the Vinx guys quarterly, and if not, I had to call them. Nine times out of 10 I had to leave a message because nobody answered the phone. I also prefer to use a company that charges fee-per-service and not a monthly contracted fee. Now that I finally spoke to someone today to actually request a cancellation of my contract (8/01) they are still billing me again for this month (8/10). I left two messages at the beginning of the summer in an attempt to cancel but they state they have no record of my calls. Mind you I haven’t received any treatments at my house since 5/10 (per my quarterly treatment schedule), yet I’ve paid my fee every month & will be charged again before they will officially cancel my contract. It’s all in the contract & my hands are tied…lesson learned. I’ll never do business with this company again. I know they will take the time to try & refute this review in a detailed response. Too bad they aren’t spending the same amount of time trying to actually improve the service they are providing to longtime clients. ***update! As expected, they take all the time to refute poor google reviews, but don’t actually take the time to treat their customers well. Did anyone take the time to call me to discuss??? No. BTW, the service technician/manager did drop the bait station at the back of our property & then left. I literally watched him leave after a few minutes without treating my yard. I should have called them immediately but chose to let it go. That’s my fault for not saying anything sooner. I did mention it on a call later that I’m sure they heard when “thoroughly investigating my claims.” And, I used them at two different properties, we were in a rental while undergoing a large remodeling project. The service techs that came out to the rental were top notch. Unfortunately, once we moved into our house in late 2020 the quality of service was just not the same. To be fair, I did go back & change to two stars vs one. They provided excellent service in the beginning. Less
Came to my door ignoring our no solicitation sign then had the gall to try to argue with me over the definition of solicitation. If yall are going to be rude on potential customers what am I going to expect if I was an actual customer. Edit: I am so tired of companies like yall using the "we're not advertising, we're just in your area doing work" excuse, if you are telling me about your prices y... More
Came to my door ignoring our no solicitation sign then had the gall to try to argue with me over the definition of solicitation. If yall are going to be rude on potential customers what am I going to expect if I was an actual customer. Edit: I am so tired of companies like yall using the "we're not advertising, we're just in your area doing work" excuse, if you are telling me about your prices you are advertising flat out. Dishonest and scummy practices you should be ashamed. Less
Door to door salesman rang my bell and knocked despite my no soliciting sign. When I pointed it out to him he still tried to justify himself. Very irritating.
I would not do business with a company that have desperate sales people still knocking after telling them twice we are not interested and have no soliciting signs, leave me a flyer, basically something in writing and leave it at that and respect our signs and requests. Asking which car he needs to wait and look for, asking if my wife is home alone is not appropriate. The sales tactic of saying pe... More
I would not do business with a company that have desperate sales people still knocking after telling them twice we are not interested and have no soliciting signs, leave me a flyer, basically something in writing and leave it at that and respect our signs and requests. Asking which car he needs to wait and look for, asking if my wife is home alone is not appropriate. The sales tactic of saying pest control is so important that you ignore everything... I'm sorry unless rats, roaches, termites, etc. cause a pandemic or mutate into something super deadly pest control is not that important to pound on my door for minutes.... Less
Door to door sales person blatantly ignored our "sleeping baby do not ring or knock" sign and decided to do both.
Had the pleasure to meet Eli today with Vinx, he was very professional and straight forward. Found things and pointed things out I would never know to look for. I recommend them 100%
This is a great company with a great service! The technician was very professional, and the service was better than I had thought it would be. We love Vinx!
These guys don't know how to take a no for an answer Came after hours and not professional at all
Very impressed with the service provided. The technician, Zac was very thorough and friendly.
Zack came out today and sprayed our house. He was professional, knowledgeable, and very thorough. We will definitely be using Vinx again!
We reached out to Kevin Meza for pest control services. He was extremely helpful and offered affordable services. He scheduled our service and David Helm came out to service our home. He arrived early with a call to let me know he was on his way! He was very helpful in telling us where our problems were coming from and sprayed the interior and exterior. He answered all of our questions and took e... More
We reached out to Kevin Meza for pest control services. He was extremely helpful and offered affordable services. He scheduled our service and David Helm came out to service our home. He arrived early with a call to let me know he was on his way! He was very helpful in telling us where our problems were coming from and sprayed the interior and exterior. He answered all of our questions and took excellent care of us! We highly recommend Vinx if you are looking for an affordable pest control service that offers great customer service, excellent pest control service and will come back at any point to respray! Less
Very knowledgeable and responsive to all inquiries. Fair priced packages.
Zack Ely provided great service and thoroughly explained how the treatments work. This was our first service and so far we are very pleased.
Horrible office staff.. been trying to cancel service for a month and they still charge me and refused to refund for services not rendered. Been getting the run around by Thomas who can't find an email to confirm my cancellation multiple times now. Shouldn't have been this hard and I still want my money back..
Eli is always available if we are I need of anything and is very friendly, I have always had a good experience with Vinx.
Eli was great! He was thorough, honest and explained everything in detail. I use Vinx for several home services.
I love this company
I’ve been using Vinx for about a year and a half. I first signed up after Eli stopped by my house and did a terrific job explaining the services that were being offered and how they would help with pest control at my house. He was extremely straightforward and knowledgeable. After having Eli at my house again earlier today to help out with something I can say he was even better this time. Very pr... More
I’ve been using Vinx for about a year and a half. I first signed up after Eli stopped by my house and did a terrific job explaining the services that were being offered and how they would help with pest control at my house. He was extremely straightforward and knowledgeable. After having Eli at my house again earlier today to help out with something I can say he was even better this time. Very professional, knowledgeable, and overall just a great guy to do business with. I’ve got nothing but good things to say and highly recommend Vinx, especially Eli. Less
Awesome Vinx! Well Done!! Today (05/12/2022) I had a pest control service call. I wish I remembered the technique’s last name but, I can tell you his first name was DOUG. He may be the best service technician that I have ever had! I don’t write this review lightly. These days I know service industries are experiencing many challenges; especially in staffing. Doug proved today to be an amazing rep... More
Awesome Vinx! Well Done!! Today (05/12/2022) I had a pest control service call. I wish I remembered the technique’s last name but, I can tell you his first name was DOUG. He may be the best service technician that I have ever had! I don’t write this review lightly. These days I know service industries are experiencing many challenges; especially in staffing. Doug proved today to be an amazing representative of Vinx Pest Control! My rating of my pest/mosquito control service just went to my all time high. Doug was everything a service rep/tech should be: punctual, well groomed, articulate, highly qualified/experienced, professional in every way. These are qualities that are difficult to find and should be acknowledged which is why I chose to write and applaud his service today. Doug is a huge asset to his employer. Thank you, Doug and Vinx Pest Control and………………give Doug a big raise!! Dina Mathews, Carrollton TX Less
Eli Garcia was very professional and helpful and eliminated my problem big thanks to this guy we are 🐜 free thanks again
I was approached by a door-to-door salesman for Vinx and was told that the service was $45 per treatment. Turns out it was $45 per month for 4 yearly outside treatments. Further, the salesman forgot to tell me that it was a year contract. Finally after 11 months I was fed up and cancelled. Then I was charged again! When I complained I was told by a manager that they were going to send me to colle... More
I was approached by a door-to-door salesman for Vinx and was told that the service was $45 per treatment. Turns out it was $45 per month for 4 yearly outside treatments. Further, the salesman forgot to tell me that it was a year contract. Finally after 11 months I was fed up and cancelled. Then I was charged again! When I complained I was told by a manager that they were going to send me to collections even though I didn't owe anything. Further they said that the salesman couldn't have told me that because he had worked for Vinx for several years. That is untrue, he was a recent hire when he sold me the product. Long story short, I feel like this company cheated me and when I complained they didn't care. Buyer beware!!! Less
Good stuff
Nothing drove me more mad than hearing the scratches from inside my wall at night. I posted in my community page and Eli from Vinx responded and visited my home all in one day. One of the most honest men when it comes to business I've ever met. Would recommend to anyone having issues. Proud to call him a neighbor.
Thank you Eli for the quote and details. You were professional and very educated in the field. My wife and I appreciated the your services. We will definitely be back and recommend you to all.
My nephew found this company on the web for me. I received their bid and two others. I was about to sign with another company, but they took too long to call back. VINX was available and met the research contract agreement with the other company. They came, took their time, and communicated the best plan for me. Highly recommend!!
Murphy was Excellent! Thorough, understood need/concern, answered any questions, made suggestions. Highly recommend VINX for quarterly maintenance and any of your pest needs. Request Murphy.
David Helm was very professional and thorough about everything he did. I’m a happy customer! I recommend this service 100% Vinx gives the BEST service out there. They are good at everything they do! They literally go the extra mile!
Friendly and professional technician! Came soon after we called and came well within the short time window they gave us.
Our technician today was Murphy. He was AWESOME! He was polite, professional and very thorough. We have kids and animals so we appreciate the care he showed as he explained everything that was done and the pointers he gave for between visits. Thanks Murphy!!
Eli is responsive, professional, and knowledgeable. We recently had an ant problem in our kitchen due to the recent cold and rain. Eli took the time to communicate with us even late on a Friday night, and he came out himself the next morning on a Saturday to address out concerns. I would highly recommend this company and especially Eli.
Since I’ve switched our home to be serviced by Vinx it’s been a great experience with a small local company that operates like the big ones and the value of their service and customer service and responsiveness is outstanding for what they charge! Looking for your solution to your pest issues and not breaking the bank? Vinx is the go to! 10/10 recommended by me and our family as well have signed... More
Since I’ve switched our home to be serviced by Vinx it’s been a great experience with a small local company that operates like the big ones and the value of their service and customer service and responsiveness is outstanding for what they charge! Looking for your solution to your pest issues and not breaking the bank? Vinx is the go to! 10/10 recommended by me and our family as well have signed up with them. Reach out to Eli Garcia young man is very respectful and knowledgeable and truly cares about what concerns you, He responded to me within minutes of reaching out due to a spider issue in my daughters room. And on his day off he came to complete a treatment for us no hesitation. Thank you again. Less
We have used Vinx for the last 2 years and could not be happier with how responsive, helpful, and consistent they are. They do an excellent job in both keeping the pests away and customer service. They have solved multiple issues in our home and been more than willing to go above and beyond to get the job done. Highly recommend!
(Tradução do Google) Sempre profissional! (Original) Always professional!
The overall stress and nasty feeling that comes when rodents are inside your living space is definitely overwhelming, We called out multiple companies regarding the issue and one of them was Vinx! They set us up with the inspector Eli and literally came out the next day and has been very responsive to any questions my wife and I have! He’s made this process super simple we have been rodent free a... More
The overall stress and nasty feeling that comes when rodents are inside your living space is definitely overwhelming, We called out multiple companies regarding the issue and one of them was Vinx! They set us up with the inspector Eli and literally came out the next day and has been very responsive to any questions my wife and I have! He’s made this process super simple we have been rodent free and Vinx has had exceptional customer service in which we are thankful for! 10/10 recommend Vinx and their inspector Eli! Less
Saw the offer you had on Facebook, seemed like a good deal but come find out this company frowns on servicing condos or it’s how I felt when texting with the Representative. Decided not to go with you at this time as my service would not be guaranteed.
I switched go Vinx after poor results with another company. They have constantly put me at ease despite always being freaked out about any bug in my home. Lol My home was vacant before purchase, so we ended up having a water bug issue in our garage and wasp nests. The last call was for possible termites and The technician Eli Garcia came out. He not only inspected and confirmed they weren’t te... More
I switched go Vinx after poor results with another company. They have constantly put me at ease despite always being freaked out about any bug in my home. Lol My home was vacant before purchase, so we ended up having a water bug issue in our garage and wasp nests. The last call was for possible termites and The technician Eli Garcia came out. He not only inspected and confirmed they weren’t termites, but stayed and educated me on what look for as well as my preventative options. He also went ahead and treated the ants and the rest of the home. When they say “call us anytime for treatment” they mean it!! I hope I’m not their craziest customer, but either way with their level of customer service, they’re stuck with me! Lol Less
Gustavo was professional, polite and very knowledgeable about the services he was providing and the products he was using (we had seen a few roaches inside and numerous wasps outside our house). He was very thorough and we highly recommend him as a service tech!
I attribute the 5-Star Rating I gave your company to the outstanding service provided by one of your technicians, Nick Reddy. I have been truly impressed with the great work Nick does when he services my home. He is very meticulous in how he goes about treating my home for pest control. I feel he does an exceptional job at creating a barrier between the pest and my home based on the level of t... More
I attribute the 5-Star Rating I gave your company to the outstanding service provided by one of your technicians, Nick Reddy. I have been truly impressed with the great work Nick does when he services my home. He is very meticulous in how he goes about treating my home for pest control. I feel he does an exceptional job at creating a barrier between the pest and my home based on the level of treatment he does. He communicates every aspect of what he is doing. I have had other technicians from your company to treat my home and did a good job, but Nick has really given me the satisfaction I been looking for from my pest control treatments. What I mean by this is when others have treated my home I would still have to kill spiders only days after they left and sometimes throughout the months following. I was actually considering changing pest control companies because of this reason. It was only weeks after Nick treated my home that I decided to stay with Vinx. Nick has treated my home the last two times and I haven’t encountered any spiders inside of my home and the ones I did see on my patio and in my garage were already dead. This is exactly how pest control should work. I really feel Nick is the consummate professional when it comes to this line of work. He truly loves what he does and makes sure you are completely satisfied with the work he has done prior to his departure. I couldn’t be happier with the work he does and definitely want him to be the one to treat my home in the future. I feel Nick should be in a position to train the other technicians on his treatment techniques because what he does delivers the level of protection that people are paying for. Less
Supposedly I had signed up for a one year contract, that I don’t remember signing up for. After several attempts to schedule back due services, I finally decided to cancel their services. They told me I could not and had two payments left before I could cancel and they would go to collections if I didn’t pay. I said OK, and paid the outstanding balance (one month) and told them I wanted to cancel... More
Supposedly I had signed up for a one year contract, that I don’t remember signing up for. After several attempts to schedule back due services, I finally decided to cancel their services. They told me I could not and had two payments left before I could cancel and they would go to collections if I didn’t pay. I said OK, and paid the outstanding balance (one month) and told them I wanted to cancel after my next payment and that I was done with them. Now three months later they are STILL charging me, STILL not performing services, and not responding to my texts or calls. WHEN they came, we had little to no bug problems. Unfortunately those times were few and far between. They would tell us they “performed services” but you can’t enter the back of the house without our permission and they maybe only rang us to enter the back twice. The owner even sent a text and said “if you have any issues, please reach out” so I did. Almost a week later and no response. The product was good. Unfortunately their services are terrible. I do not recommend them, at all. Other companies may be more expensive, but it’s worth the price to deal with people who are more professional. Less
Vinx does an oustanding job. My Service Pro was Gustavo. He took pride in his job and did everything in a professional manner.
IN RESPONSE TO WHAT WAS REPLIED TO ME: First off, if Doug ever reported that the problem had cleared up that was a blatant lie. If that were the case we wouldn't have called for him to come back. Secondly, another blatant lie nothing is shipped in my garage where my business is run! I am a couponer which I physically go out and purchase the items in my garage on shelves!!! If you have no knowledg... More
IN RESPONSE TO WHAT WAS REPLIED TO ME: First off, if Doug ever reported that the problem had cleared up that was a blatant lie. If that were the case we wouldn't have called for him to come back. Secondly, another blatant lie nothing is shipped in my garage where my business is run! I am a couponer which I physically go out and purchase the items in my garage on shelves!!! If you have no knowledge of things that were told to you then it's best to not repeat them. If the owner (s) water a private conversation with me then there was no need to come on here publicly and post a novel of the history and half of it is false. I'm very easy to please but the quickest way to upset me is to spew out false things about me!!!! I leave excellent reviews and said great things about Doug which speaks volumes for the company I just don't agree the product is effective but I didn't know that Doug was a liar and I don't appreciate that AT ALL!!!!!!! ORIGINAL POST The technician Doug was very polite and pleasant to work with but I'm completely dissatisfied with the service received. After the issue seemed to not get better , I contacted Doug and he came back out a couple of times to try to fix the issue I will admit he was willing to help. But whatever method they use is just not effective. I contacted him about a month ago letting him know that the problem hadn't gotten any better and he said he would come back out and I never heard anything else. That was my experience the last 2 times I contacted him where I was forgotten about and had to reach out to them AGAIN to actually get scheduled. 😔 I recommend going with someone who offers the heat treatment because whatever powder substance they use is a waste of money and it saddens me because we don't have money to throw away. Less
I had an issue with carpenter ants buried into one of the exterior walls of my home. Eli, one the technicians came out and did a throughly examination of the affected areas and provided a proper explanation on how to treat the issue. He even took it a step further and pointed out the hole in my roof siding was most likely attracting squirrels due to the greasy spots on the wood. After he was fini... More
I had an issue with carpenter ants buried into one of the exterior walls of my home. Eli, one the technicians came out and did a throughly examination of the affected areas and provided a proper explanation on how to treat the issue. He even took it a step further and pointed out the hole in my roof siding was most likely attracting squirrels due to the greasy spots on the wood. After he was finished, he provided a follow up outline with options for continuing treatment along with some education on things to keep an eye when it comes to pest invasion. Highly recommend using this company. Less
Aaron was just here and did a very thorough job spraying for mosquitoes, completing the quarterly pest control service and checking/refilling our rodent traps. We have noticed a great difference since Vinx has started this service. Good work Aaron!
I have been a satisfied customer of Vinx Pest Control for one year now and I'm so glad I chose them. I have their Home Guard Warranty plan and received my 3-month preventative treatment by Aaron today. Aaron was extremely efficient in servicing my home. He addressed all of my concerns and was very detailed in the work he did, he communicated what actions he took, and was very professional. I ... More
I have been a satisfied customer of Vinx Pest Control for one year now and I'm so glad I chose them. I have their Home Guard Warranty plan and received my 3-month preventative treatment by Aaron today. Aaron was extremely efficient in servicing my home. He addressed all of my concerns and was very detailed in the work he did, he communicated what actions he took, and was very professional. I can enjoy my backyard a little more comfortably with Vinx. I'm very pleased! Less
THANK YOU VINX! Eli did a spectacular job with identifying entry point around my home and also being helpful with our bug problems as well and got us set up with the appropriate services needed! I’m glad to have called Vinx. I want to also thank James for setting us up with our inspections he was very helpful!!
If I could rate this company worse I would. Had service for about a year and have been lied to at every turn. I have been billed like clockwork every month only to receive no services. On initial sign up we were told that we would have a pest control person come out monthly. Then they said, pest control will only come out of you call and schedule the date. Finally, the new lip service is, oh we b... More
If I could rate this company worse I would. Had service for about a year and have been lied to at every turn. I have been billed like clockwork every month only to receive no services. On initial sign up we were told that we would have a pest control person come out monthly. Then they said, pest control will only come out of you call and schedule the date. Finally, the new lip service is, oh we bill you monthly but we only come out for quarterly service. This company has absolutely no handle on their schedule and service is at a zero. Do yourself a favor and don’t waste your time with Vinx “services”. What a laugh. Less
Noel lent me his expert advise and worked with me to find a long term, cost efficient solution to my pest problem. That sort of personal attention and commitment to resolving your customers concerns is why I will gladly reccomend Vinx to anyone looking to rid their home of pests for good.
Angel was both professional and personable and seemed to really care about my satisfaction. I would call him or recommend him for any pest control concern!
I have been EXTREMELY satisfied with the services provided by Vinx Pest Control. Their flexible scheduling, professional technicians, personal service and attention to detail have set them apart from their peers. On a recent typical visit, my technician, Austin, notified me of his arrival time, inquired on any special services needed, performed a VERY thorough pest and termite inspection/treatm... More
I have been EXTREMELY satisfied with the services provided by Vinx Pest Control. Their flexible scheduling, professional technicians, personal service and attention to detail have set them apart from their peers. On a recent typical visit, my technician, Austin, notified me of his arrival time, inquired on any special services needed, performed a VERY thorough pest and termite inspection/treatment, and took the time to text a detailed summary of all work performed and the results of his inspections. The ultimate testament is I have not encountered any pests or termites since Vinx took over caring for my property. WELL DONE!! Less
Nick was very friendly and professional. He showed concern for my property and asked questions. I’m very pleased with his service. Thanks!
Vinx Pest Control is by far the best Pest Control service I've ever used. They are super reliable, responsive, and just an overall great and honest company! Give them a try and you'll be hooked. I've never considered a Pest Control company, but I happened to give them a try and am now a customer for life.
I called Vinx Pest Control after using about 5 other inferior pest control companies over the last 10 years. Gustavo was my technician, and I have to say he did an exceptional job treating my house and yard. I have NEVER seen a tech with more attention to detail. I watched him treat areas of the house no other Tech has ever even mentioned. He was very friendly, courteous and professional as well,... More
I called Vinx Pest Control after using about 5 other inferior pest control companies over the last 10 years. Gustavo was my technician, and I have to say he did an exceptional job treating my house and yard. I have NEVER seen a tech with more attention to detail. I watched him treat areas of the house no other Tech has ever even mentioned. He was very friendly, courteous and professional as well, using shoe covers inside the house, wearing a mask/gloves at all times (Covid protection), etc.. I HIGHLY recommend Vinx, and you should request Gustavo! Less
Thank you Nick and Chad for installing the bait traps and informing me of the locations. I appreciate you both explaining the traps' function. Your friendliness and knowledge of the products is appreciated.
Great service! I called for an in between service and they got me on the schedule quickly. Super professional and knowledgeable! Highly recommend.
Gustavo did a great job. He was thorough and performed all of the preventative services and inspections that he described beforehand. He was prompt, polite, and his communication was clear and concise. I'm glad I have contracted with Vinx, and would certainly welcome Gustavo as my technician in the future.
I have been using Vinx for just over a year now and they offer great services. Today, Angel came by for an off-cycle treatment and we could not be more pleased with his professionalism and support. He provided insight and tips for us to use going forward and he was nothing short of extraordinary. Thanks to Vinx and Angel for your continued honest, proven & professional service.
I am a new customer and just had Vinx Pest Control inspect and spray my house for the first time today. After a bad experience with another pest control company, this experience was top notch. Mario was extremely professional, respectful, nice, and explained everything with great detail. I would highly recommend Mario and Vinx for your pest control needs.
Eric was excellent! He was professional, efficient and courteous. I so much appreciate how he took the time to hear my conerns and then went about doing a thorough application inside and outside my home. He sets a high standard for service! Thank you.
Had them on my previous home in Dallas and kept them when I moved to frisco
The team went above and beyond with their services. So personable and patient with my questions. Well done!
Gustavo was my technician and he was very thourogh. On time and very polite.
Gustavo was very professional and did a great job making sure our yard is safe from bugs and rodents. I highly recommend him. Just let him know your concerns and he will take care of you. I would like him to service our home regularly. Thanks Gustavo.
They are in time. They sprayed all over as asked. Very professional service.
Nick is another great Vinx employee, always helpful and knowledgeable!
Having a rodent problem makes you feel so icky! That said, Eli took the time to show me what was going on, explain rodent behavior and assure me everything was fixable. He was incredibly thorough and not pushy at all. I felt like he truly wanted what was best/right for me and my husband.
Eli was fantastic! He was punctual, polite, and fully answered every question we had. Couldn’t more highly recommend Eli and Vinx for pest control!
Gustauo with Vinx Pest Control was on time, friendly, honest and did the best job we have ever had done on our house. Even all our fur babies loved him. Their eco friendly product made it safe for them as well. He reminded me of their 100 % guarantee but I think he did such a great job that I do not have to worry about that.
Nick was our technician and he was very polite and took care of all of our pest issues. He was very knowledgeable about the pests that we had and took care of everything for us.
Wonderful customer service! Eli was very thorough, sent me pictures of the bare trap locations and even helped fix my back gate latch! He definitely went above and beyond. This was our first service but so far, we couldn’t be more pleased!!
Today Saturday I drove 2 hours on the way to visit the offices and it is closed. Modify your hours in Google. Please, I had a great business for my ranch but I had to visit your competition.