Amazing customer service would definitely recommend
5
May 31, 2024
I can't say enough good things about the team at Units Orlando. Their office staff is incredibly organized and their drivers are incredibly careful. ...
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I can't say enough good things about the team at Units Orlando. Their office staff is incredibly organized and their drivers are incredibly careful. I almost didn't book with them because their sales line isn't staffed over the weekend. Thankfully, I waited until the following Monday. Their schedule of being able to drop off on a Friday and pick up on a Monday ended up working well for us. I would also mention that packing a storage unit one time is WAY BETTER than rushing to pack a truck and unload a truck in the same day.
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5
Feb 24, 2024
We hired Units Orlando to drop off a full size container, pick it up for storage, and then redeliver it at our new location. Debbie was extremely help...
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We hired Units Orlando to drop off a full size container, pick it up for storage, and then redeliver it at our new location. Debbie was extremely helpful and communicative for coordinating the logistics, and the entire process went off without a hitch. The drivers were professional, respectful, and did an excellent job handling the container.
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5
Oct 01, 2023
Never had any problems when I rented at UNITS, Felix as been always on top of the game!
5
Sep 19, 2023
From the beginning Debbie was helpful and nice to the delivery and pick ups on time. Good company to do business with
5
Sep 18, 2023
Great customer service and very helpful. Thank you for making the move that much easier. :)
5
Jul 24, 2023
I was very impressed with this company. They were very prompt in delivery and removal of the pod. They were reasonably priced. And the costumer ser...
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I was very impressed with this company. They were very prompt in delivery and removal of the pod. They were reasonably priced. And the costumer service was exceptional. With some companies it’s hard to close your account with them, but this company was very understanding and was willing to work with us! Definitely will recommend this company to anyone who needs this service!
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5
Jul 12, 2023
After unloading they picked up unit within 2 days.
5
Jul 10, 2023
Great local company that is fast and responsive. I kept my unit there in storage for over a year and received it back in the same condition with no is...
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Great local company that is fast and responsive. I kept my unit there in storage for over a year and received it back in the same condition with no issues. Highly recommend!
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5
Jul 06, 2023
Dropped off and picked up as scheduled. Pod stayed dry for the whole year!
5
Jun 09, 2023
What started as a monthly rental turn into an almost 5 years rental. From delivery to pickup i have nothing to complain about!!! The many times I both...
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What started as a monthly rental turn into an almost 5 years rental. From delivery to pickup i have nothing to complain about!!! The many times I bothered Kimberly about pickup that I ended up canceling and scheduling again and again she was always patient, professional, always eager to help!!! Great experience.... Thank you Kimberly finallyđŸ¤—
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5
Jun 08, 2023
Prompt scheduling, and arrival and pickup of container. Kimberly was very pleasant and professional, and called back with updates. I had Units conta...
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Prompt scheduling, and arrival and pickup of container. Kimberly was very pleasant and professional, and called back with updates. I had Units container for 6 months. It was clean and had plenty of room for my needs.
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5
May 30, 2023
It was a great experience having UNITS ORLANDO MOVING help us with our move. Always on time and a company of their word. The office staff was great. T...
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It was a great experience having UNITS ORLANDO MOVING help us with our move. Always on time and a company of their word. The office staff was great. Thank you Kimberly, I needed your expertise and kindness. I was very stressed about the move. Thanks to ALL
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5
Apr 13, 2023
Terrific and timely response in delivering 3 units to our residence that Hurricane Ian flooded. State of the art delivery and retrieval equipment and...
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Terrific and timely response in delivering 3 units to our residence that Hurricane Ian flooded. State of the art delivery and retrieval equipment and friendly and responsive service. Would highly recommend and would use again when the need arises.
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5
Apr 12, 2023
Units Orlando and the entire Units team were great. They were responsive to all my questions and needs and dealing directly with the local team here a...
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Units Orlando and the entire Units team were great. They were responsive to all my questions and needs and dealing directly with the local team here and in NY was great.
I will be moving more things from NY and will use Units. The other companies just can't compete with Units in may ways but especially communication with the customer which I value very highly and which Units did perfectly.
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5
Apr 12, 2023
I can’t say enough good things. After IAn we flooded and we were trying to save what we could. Units was able to deliver faster than anyone and the co...
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I can’t say enough good things. After IAn we flooded and we were trying to save what we could. Units was able to deliver faster than anyone and the cost was better and reasonable. Delivery and pickup was amazing
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5
Apr 12, 2023
Very responsive by phone and was flexible with our schedule. The delivery driver was very friendly and professional.
5
Mar 27, 2023
OhMyGosh Kimberly is such a delight I tell you. She is very professional, patient, and detailed. Any question I had she answered them, before we disco...
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OhMyGosh Kimberly is such a delight I tell you. She is very professional, patient, and detailed. Any question I had she answered them, before we disconnected she made sure I understood everything we went over. With customer service this grand I highly recommend.
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5
Mar 27, 2023
Smooth setup with great customer service as well as on time drop off and pick up.
5
Feb 01, 2023
5
Oct 08, 2021
Ron was always so helpful and willing to work with us. We can't recommend them enough.
5
Aug 19, 2021
5
Jul 05, 2021
Absolutely the greatest experience! Ron is exceptional. We needed a unit quickly and he went above and beyond and literally MILES out of his way to ...
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Absolutely the greatest experience! Ron is exceptional. We needed a unit quickly and he went above and beyond and literally MILES out of his way to get us a unit. There are not many genuine ,stand up people left in this world and it was refreshing to have the privilege of meeting one. Moving can be a stressful situation and Ron and his team took a huge burden off our shoulders. If you need a unit, this is the place to go! They delivered and set up so it was easier for us to load. Relocated it for the exact day we asked, and promptly picked it up once empty.
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5
May 13, 2021
5
Apr 17, 2021
5
Mar 14, 2021
Amazing people and great experience! Mr. Polite and staff thank you!!!
5
Jul 18, 2020
Nice and accommodating. They have specials so my rental was cheaper than if I went with pod. Very customer friendly. The storage container was sound a...
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Nice and accommodating. They have specials so my rental was cheaper than if I went with pod. Very customer friendly. The storage container was sound and my furniture was well protected in the two floridian summer months (hot and rainy) I had the container parked in my driveway.
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5
Jun 23, 2020
Very friendly & easy to deal with. Extremely customer service oriented. Fast to deliver and pick up. Way better price than the competition. Very happy...
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Very friendly & easy to deal with. Extremely customer service oriented. Fast to deliver and pick up. Way better price than the competition. Very happy with the entire experience!
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5
Mar 24, 2020
5
Mar 16, 2020
Best ever company for sure. Recommend highly and will use them again. On time and great customer service is a 10.
5
Jul 06, 2019
This review is actually for my experience with UNITS in our recent move from Southern California to Florida.
First, Chris W. ... the long distance mo...
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This review is actually for my experience with UNITS in our recent move from Southern California to Florida.
First, Chris W. ... the long distance move coordinator for Units did an outstanding job, he was always available and quick to respond with any questions or concerns. Each and every aspect of the process from dropping off the container in CA, picking it up, shipping it across the country, storing it in their warehouse for several weeks and then delivering it to our new home and picking it up a few days later went very smoothly. They were always on time and each of the personnel we dealt with was courteous, knowledgeable and efficient. If you are ever in need of this type of service, you cannot go wrong with this company. My sincere thanks to all involved!
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5
Feb 04, 2019
I would absolutely use this company again. They came when they said they would. Made a stressful situation as easy as possible and were very accommo...
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I would absolutely use this company again. They came when they said they would. Made a stressful situation as easy as possible and were very accommodating. The unit did not leak and all of my items were in the same condition as when I put them in the unit.
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