The price has just steadily increased and the food is just not great...some is downright gross. The service has always been great, so it genuinely makes me feel badly for saying that it's just not worth the price anymore.

We came from out of town for a friends birthday. The food wasn’t great and seemed like it had been sitting for awhile. I was incredibly disappointed since it was $40 a person and it was definitely not worth it.

Went there for dinner today, Crystal was our waitress. Great food, very clean place, and attentive waitress! Thanks for the great service.

Extensive food selection. They even have self serve soft icecream and a chocolate fountain with fruit, marshmallows and donut holes.

Visited this location this evening for supper and it couldn't possibly have been a worse experience. Started by getting seated next to a screaming child in a corner when there was plenty of other seating . Our server never checked on us and we had to flag someone down to get a drink refill . Food was dry and semi cold which we haven't experienced before at this location .our bill was placed in fr... More

Visited this location this evening for supper and it couldn't possibly have been a worse experience. Started by getting seated next to a screaming child in a corner when there was plenty of other seating . Our server never checked on us and we had to flag someone down to get a drink refill . Food was dry and semi cold which we haven't experienced before at this location .our bill was placed in front of us just as we were seated which just seemed odd . Old plates were left on our table from the last buffet round and all the tables around us had old food left there for the whole time we were there. It just was not a good experience what so ever when the bill was almost $100 with a tip which we shouldn't have even left I'd suggest thinking twice about this place after this visit . Less

I don't like to leave negative reviews for restaurants unless it's that bad. The service was good but the food was horrible. Most of it was dry. I won't do it again that's for sure.

ME & MY WIFE WITH OUR CHILDREN AND GRAND CHILDREN WENT TO HAVE FOOD FOR THOUGHT AND WE REALLY ENJOYED DIFFERENT FOODS OF COURSE WITH HOT HOT COFFEE ☕️ SERVED BY LOVELY LADY 😍 WE WILL BE BACK AGAIN 😋 FOR MORE GOD BLESS 🙌

Nice place, expensive, large selection of food, some better than others. The carved roast beef was really dry, and tough with a quarter fat attached to it. Actually most of the meat was dry and tough. The Chinese was pretty good and nice to have a large selection. The young man was very helpful, friendly and provided great service, while the female cashier was not and left a negative tone when le... More

Nice place, expensive, large selection of food, some better than others. The carved roast beef was really dry, and tough with a quarter fat attached to it. Actually most of the meat was dry and tough. The Chinese was pretty good and nice to have a large selection. The young man was very helpful, friendly and provided great service, while the female cashier was not and left a negative tone when leaving not wanting to come back anytime soon, which is unfortunate for the owner. Less

Very nice and clean restaurant. Seems a bit expensive, but all restaurants are getting quite expensive. It's worth going to if you want to eat quickly rather than waiting for someone to cook your meal. The food is freshly cooked and very good.

Good food for a good price, only one server made the service a little spotty (but he was doing the best he could!), and the music was definitely "someones-spotify-playlist" core.

Them eggs Benny on Sundays mmmm

What a great buffet! Stopped in with 2 hungry teenagers and left very satisfied in all regards. From the minute we walked in, we were greeted and seated promptly with drink orders taken. Our server Cory was very personable and on point with drinks, refills and clearing our plates- of course we went for seconds, the food was so good! Would definitely recommend this buffet, especially for those wit... More

What a great buffet! Stopped in with 2 hungry teenagers and left very satisfied in all regards. From the minute we walked in, we were greeted and seated promptly with drink orders taken. Our server Cory was very personable and on point with drinks, refills and clearing our plates- of course we went for seconds, the food was so good! Would definitely recommend this buffet, especially for those with kids. It’s so nice to just let them go pick what they want which makes for a stress-free and enjoyable dining out experience. Great job Buffet Royal, we will be back! Less

We did not have a good experience here today, the food was disgusting and gross and while the manager was nice enough to take care of our meal for us, it did not stop me from vomiting immediately upon leaving the restaurant.

Quit a famous in our place.

Food was very disappointing. Meat was very dry. Pop was watered down to the point of flavourless.

Delicious food, huge selection. Staff was friendly and quick to remove old plates. Will definitely be back

I wish I had read the most recent reviews before going, I seen 4/5 not realizing their most recent reviews was the exact experience I had. I have to say probably the worst buffet I’ve been to. Went for lunch today and the food was awful as though it had been sitting out for a while, poor quality and taste . The variety was not great. Then we sat down and was given one cup of water and the lady di... More

I wish I had read the most recent reviews before going, I seen 4/5 not realizing their most recent reviews was the exact experience I had. I have to say probably the worst buffet I’ve been to. Went for lunch today and the food was awful as though it had been sitting out for a while, poor quality and taste . The variety was not great. Then we sat down and was given one cup of water and the lady did not refill again. She came for plates after stacking them up and still left the cups empty. Came and brought us our bill midway of eating and still no water. But funny part was she watched my table like a hawk, several times saying something to her co worker and looking at our table but never coming over to refill our glasses or very rarely picking up plates (keep in mind the only table wwith a mix of ethnicity in the restaurant) I am not the one to complain so I finally asked for water at the end. And just a yup. If you want good food, I’d probably chose something else. I swear we paid just to feed the garbage can because everything we tried we couldn’t stomach it other than the store bought desserts. Defeated the whole purposes since we paid to eat and then had to come home and cook to eat since we left hungry Less

The roast beef looked like jerky and was really tough. Low to mid grade dishes. Desserts were stale. Definitely not worth the dinner price. Good service. Many things were left over from lunch it seems like. The steamed rice was empty except for the dried chunks stuck to the pot

I eat here often. Food and service is great.

Four of us went out for an afternoon buffet at Sherwood park Buffet Royal. I really enjoyed the food and the wide selection of choices available. The staff was friendly and helpful. We have already booked another date for a larger family reunion.

Perogies, pasta, vegetable rice was enjoyable

Shrimp and garlic sausage and scallop potatoes were my favorite foods today 😊.

Good food, and good costumer service.

REVIEW SCAM ALERT!!! The ONLY reason this place has good reviews is because you get $5 taken off your bill by writing them a 5 star review. I paid full price so I could be honest. Food WAS HORRIBLE! It was NOT fresh, over cooked and dried out as it was hardly changed. Service? Spent just about 5 mins waiting for someone to carve a slices of shoe leather roast beef and sausage that I could buy at ... More

REVIEW SCAM ALERT!!! The ONLY reason this place has good reviews is because you get $5 taken off your bill by writing them a 5 star review. I paid full price so I could be honest. Food WAS HORRIBLE! It was NOT fresh, over cooked and dried out as it was hardly changed. Service? Spent just about 5 mins waiting for someone to carve a slices of shoe leather roast beef and sausage that I could buy at the dollar store. Poutine station was a joke! The fries were stale and it took over 15mins to get new ones made. The only high point was the chocolate fountain. The fruit there was about the only thing not dried out sadly, even the donut holes and marshmallows were rock hard! Choose to go there versus another placed based on the reviews and was extremely disappointed, DEFINTELY NOT WORTH $117. They should be ashamed of themselves lying to their customers like that! Less

This place has such good food and such good variety! 😋

the food was alright 😐 BUT GWAD DAMN THAT WAUTA WAS BUSSIN ON FRFR😐👍 (NO cap btw)

Randi was wonderful and I loved the ribs they where super yummy

Food was alright but the water was very scrumptious, you could tell it was great quality definitely not from the tap , and the ice was phenomenal the best water I’ve ever had truly amazing water. Plus they have you a red or blue straw and personally I love those colours the colour choice made me feel like I was home. You could definitely taste the freshness of the water like just made and it was ... More

Food was alright but the water was very scrumptious, you could tell it was great quality definitely not from the tap , and the ice was phenomenal the best water I’ve ever had truly amazing water. Plus they have you a red or blue straw and personally I love those colours the colour choice made me feel like I was home. You could definitely taste the freshness of the water like just made and it was the perfect temperature. Less

Was a delicious meal thank you randi for the great service ! Also to the chef who cleaned out the Belgium waffle maker after someone had forgotten one in there and made one for my girlfriend.

The freshness and assortment of food at this buffet was incredible. The staff was very attentive and pleasant.

Customer service is very good. I like the wonton soup was very tasty

Yum

Great food and service.

What a spread. 10/10 chinese

Exactly as expected. Wide range of selection and friendly staff. We've always have a good family time.

Great food. Great service

The Buffett is awesome! So much food it’s unbelievable. You won’t be able to eat everything there in one go unless you eat one morsel of food From every dish. I definitely recommend them. The staff are also nice and the service was great too. I will definitely be back.

I love the salad bar And the wontons soup!! is very good!! Love the atmosphere !! Staff are all polite and very friendly!!

I use Groupon coupons, which makes the prices reasonable. Food was good and plentiful. Staff were prompt.

I have one comment about little bit saltty salmon

Many items were cold not even warm. When paying the bill the gentleman acknowledged the facts then called away to deal with something else and the person who took the payment it seemed no desire to address the issue. Cold food on a buffet is a concern for health reasons

Food was really good, I liked the rice and the Shanghai noodles. And the cookies were really good!

Chinese buffet lacked selection choices and what was there lacked flavor. Overpriced $35 per person is ridiculous won't be going back.

Good buffet food, quite tasty and fresh with lots of options. Had the brunch, there was only 1 waffle maker which was slow and difficult to use, but made good waffles. The eggs benedict was flavourful but the "english muffin" portion tasted and felt like uncooked dough. The staff was wonderful, top notch service.

Refreshing time there and the staff are wonderful

Fresh food great service!

Delious tastying food and quiet the varity to choose from . Largest buffet I've seen. Amazing service. Highly recommended :)

Love it lovely good food

Decent food but needs more flavor. Over cooked bennie. Breakfast sausage, woof. Had brunch today ,just left. Hostess hated her life and everyone around her. Never seen so many eye rolls in my life. Only time she smiled was when we were paying the bill. 115$ spent. Main waitress was sweet. Waitress was the only reason a tip was given. . Hopefully its not shared with Hostess. She needs an attitude... More

Decent food but needs more flavor. Over cooked bennie. Breakfast sausage, woof. Had brunch today ,just left. Hostess hated her life and everyone around her. Never seen so many eye rolls in my life. Only time she smiled was when we were paying the bill. 115$ spent. Main waitress was sweet. Waitress was the only reason a tip was given. . Hopefully its not shared with Hostess. She needs an attitude adjustment or a stick removal. Super rude. Welcoming committee 1 star. Waitress 5 stars. Food 3 stars. Apple crumble awesome. Less

First time visit last night for a birthday celebration. Everything was wonderful. Huge selection of yummy food. There is food there to please everyone in the family. We paced ourselves and had a great time.

Great food! Found this little gem by chance and was very happy with the service, food and cleanliness. And of course, huge bonus that there is a chocolate fountain!

Went to their website and it said Beef Ribs among other items will be served on their lunch Buffet. So we drove from Edmonton to this location mostly for the Beef ribs . After filling our plates we looked for the beef ribs and were told they only serve them in the evening .. A little false advertising to get people there for lunch . Many other items were not their either as listed . Very dis... More

Went to their website and it said Beef Ribs among other items will be served on their lunch Buffet. So we drove from Edmonton to this location mostly for the Beef ribs . After filling our plates we looked for the beef ribs and were told they only serve them in the evening .. A little false advertising to get people there for lunch . Many other items were not their either as listed . Very disappointed Less

Great food and great atmosphere

Loved it!

Great service! Great value!

Did not enjoy... The food was my main issue. It was lukewarm at best, tasted dry, unfavorable and NOT fresh (especially the Chinese food). It honestly tasted like they had reheated it from the day before. The only thing that I liked was the chocolate fountain but it is not worth going here just for that. It is on the pricier side for what you get. Save yourself some money and buy a nice meal for ... More

Did not enjoy... The food was my main issue. It was lukewarm at best, tasted dry, unfavorable and NOT fresh (especially the Chinese food). It honestly tasted like they had reheated it from the day before. The only thing that I liked was the chocolate fountain but it is not worth going here just for that. It is on the pricier side for what you get. Save yourself some money and buy a nice meal for that price! Less

Great selection of buffet foods. Many stations...

Food was subpar, husbands chicken was still raw , under our table was disgusting looks like it hasn’t been cleaned all day , food was cold or lukewarm would not recommend

First time there today. Food was good and the drink service was good as well.Good selection for a lunch buffet .

Four of us were there to celebrate an 80th birthday. The birthday boy loved it and ate three plates.

The staff was excellent. Brandin was our server and he was a wonderful representative. Polite, timely and very personable. The food was fresh, well prepared and very tasty. Would recommend this for an enjoyable family night for anyone with any type of food preferences.

Food was great dishes were refilled promptly, service was very attentive and our dishes were cleared as we finished them. We will return again my family and I love this location. Thank you for a wonderful night out

Love the Buffett always great food

Overall not a bad experience. Our waitress was awesome. Food was just ok for the price. No one was at the carving station which sucked.

Everything was OK, but the price is ridiculous to charge 40 bucks for a 14 year old is stupid so I lied and said she was 13

Great staff and food

Nice place good supportive staff valuable support and service

Staff was nice price was way to high for the quality of the food very disappointed this place was good in the past my wife was asked earlier on in our visit how it was she said not good yet our bill had no adjustment what so ever

The best buffet royal of them all. The cookies are the bomb diggity bomb

Braden is a top tier employee. Personable, helpful, and knowledgeable of the food being served. Thanks Braden!

Tried for the first time. For an all you can eat buffet , it was delicious. Food was fresh, even close to closing time, with lots of choices. Staff was super friendly and everything was clean. People complaining , have to high expectations. When a meal at a&w is almost $20 , the dinner price doesn't seem to outrageous. Highlights: Prawns and beef ribs where amazing. Chinese food was fresh ... More

Tried for the first time. For an all you can eat buffet , it was delicious. Food was fresh, even close to closing time, with lots of choices. Staff was super friendly and everything was clean. People complaining , have to high expectations. When a meal at a&w is almost $20 , the dinner price doesn't seem to outrageous. Highlights: Prawns and beef ribs where amazing. Chinese food was fresh and not bland. Roast beef was tender and tasty not dry and bland. Gravy and potatoes need a little fine tuning but still good! Will recommend and be back! Less

Disappointed. Over priced for what you get. Food was warm at best. Will not be back .

Very amazing atmosphere and very amazing choice of food. Just spectacular!

It is so unfortunate I am leaving such a negative review but after reading the latest ones I’m not surprised. The last time we came to this restaurant was before the pandemic and it was absolutely amazing… so for my husbands birthday yesterday we went, was definitely my idea especially because I was craving it for a couple weeks. Well, when we were all “done” eating, I had to apologize to him mul... More

It is so unfortunate I am leaving such a negative review but after reading the latest ones I’m not surprised. The last time we came to this restaurant was before the pandemic and it was absolutely amazing… so for my husbands birthday yesterday we went, was definitely my idea especially because I was craving it for a couple weeks. Well, when we were all “done” eating, I had to apologize to him multiple times because the food was awful. There was no “WOW” factor with anything. I nearly gagged when eating the wonton soup and nothing tasted fresh. We left full because we paid an insane amount and tried to eat our moneys worth and even had to pay for pop which I’ve never done at a buffet before but even my 7 year old said he never wants to go to a buffet again. After seeing so many negative reviews you would think management would do something about it and make a change, but it’s seems as if customers happiness is the least of their worries. I hope many people read reviews from now on before making a choice to dine here. I will also be making a post in local social media groups so people don’t waste an insane amount of money dining here. Less

Honestly it was ok at best. I would say not worth the price it's a pretty average buffet. As for the carvery section not staffed at all and could get served there after several attempts. I guess I could have flagged down help but...should you have to?

Literally the worst meal I’ve ever had at a restaurant, the food was absolutely disgusting. I will 100% be reporting this restaurant to health code no way this place passes. I had to argue with the cook the food was cold until he felt and agreed, this place shouldn’t be open!

My family and I went there for dinner and expected for it to be atleast decent but it was below average. The food LOOKS good but deceives you. First off the food was borderline cold barely warm, the rice tasted like rubber (white & brown) and the wonton soup was awful — the sushi was awful. Atleast the potatoes and shrimp were decent. It’s $35 PER person over 16 which is normal for a buffet…. if... More

My family and I went there for dinner and expected for it to be atleast decent but it was below average. The food LOOKS good but deceives you. First off the food was borderline cold barely warm, the rice tasted like rubber (white & brown) and the wonton soup was awful — the sushi was awful. Atleast the potatoes and shrimp were decent. It’s $35 PER person over 16 which is normal for a buffet…. if the food was actually decent. At the end they include their own tip in the receipt and you don’t have a choice to tip or not. I’m only giving one star for the very nice staff. Less

My family and I went there today. I definitely do not recommend going here at all. Not only was the food room temperature and mediocre, we had to pay over $200 for us. The chocolate fountain wasn’t good, the sushi was crusty dusty musty. And if you still decide to go to this place, do not get the wonton soup. It was wretched. My family and I basically ate mashed potatoes and shrimp only because i... More

My family and I went there today. I definitely do not recommend going here at all. Not only was the food room temperature and mediocre, we had to pay over $200 for us. The chocolate fountain wasn’t good, the sushi was crusty dusty musty. And if you still decide to go to this place, do not get the wonton soup. It was wretched. My family and I basically ate mashed potatoes and shrimp only because it was the only food that was pretty good. The servers were most definitely nice and polite.But with that, it was way over priced and we are never coming here again. Less

Went for lunch yesterday and the food was absolutely horrible. The only thing I really enjoyed was the wonton soup. Everything else was terrible. Only reason for 2 stars was the waiter was super friendly. Won’t be returning anytime soon.

We just tried thus place for the first time, since some of the buffets near our place are closed already due to the pandemic. Happy to know this one keep still. You'll never be disappointed to go here, the place is clean, neat and organized from the facade down to the washrooms. The staff are helpful and polite. As for the food, there are varieties to choose from, drinks are asked and will be ser... More

We just tried thus place for the first time, since some of the buffets near our place are closed already due to the pandemic. Happy to know this one keep still. You'll never be disappointed to go here, the place is clean, neat and organized from the facade down to the washrooms. The staff are helpful and polite. As for the food, there are varieties to choose from, drinks are asked and will be served. We will be back here for sure! Less

It's amazing that more people haven't found this location--it's absolutely delicious and never over crowded. Owner was so kind to us, as we came a little before dinner had come out and so he charged us for brunch even though it was after dinner. Great place!!!

I haven't been to a buffet place in a long time and I wanted to go out with my girlfriend to check one out, and we picked here due to the proximity of it to my house and boy did we make an amazing choice! It was a fantastic price for the food, with lots of different selections to pick from. The girlfriend loves it and we think it'll be our go to date night spot! Thank you for the amazing night!

Great place to over eat LOL

I'm so disappointed in this place. It did not have half of what was advertised on the website such as a turkey carving station or crab legs which it States that it has every night. For the price that a regular buffet is I was absolutely disappointed in the quality and options of food which wasn't fresh and very poor. It looked like it's been sitting for quite a long time period. We never receive... More

I'm so disappointed in this place. It did not have half of what was advertised on the website such as a turkey carving station or crab legs which it States that it has every night. For the price that a regular buffet is I was absolutely disappointed in the quality and options of food which wasn't fresh and very poor. It looked like it's been sitting for quite a long time period. We never received any bread sticks even though the website says it comes with all meals. And they were out of cheesy bread even though there was grated cheese at the taco station. The nachos at the nacho station were stale. And the fried food was soggy. No bake potato station even though the website says there's supposed to be one at dinner service. We went to a sunday super for $36. I would never go again. Don't waste your money here. I'm telling all my friends and family how horrible it was. Less

Ive been to many buffets around edmonton and this location/ buffet would be my favourite place to visit. Definitely worth the $$ as well a wide variety of food. From Chinese, Japanese, filipino to western food. Has it all! Very family friendly and staff are great!

A tadd pricey but the food was good, as always

Great for a hungry fam

Service was quick and accommodating. Good selection with lots of condiments to customise food. No raw sushi which was a little disappointing but understandable

Did not have a great experience at this restaurant. Went there for my birthday around 7:00pm. It felt like the food was out on display for a while before I got there because there wasn't very many customers. There's only a few items that I was excited about. I only got a few small plates before they ran out of those items and they never restocked. You think paying $35 a person they would at least... More

Did not have a great experience at this restaurant. Went there for my birthday around 7:00pm. It felt like the food was out on display for a while before I got there because there wasn't very many customers. There's only a few items that I was excited about. I only got a few small plates before they ran out of those items and they never restocked. You think paying $35 a person they would at least try to restock once. But nope once they ran out they didn't care. Then because of a mishap of our payment we were short $15 which we assured we can bring the next day with a tip. They made my wife give them her ID which they photocopied and basically threatened full prosecution if we didn't return with the $15 the next day. Which made my wife cry and feel terrible. The manager there needs to learn some respect and maybe not be so crabby and mad for no reason. We happily returned the $15 plus tip but we will never be returning to that location as customers again. Not surprised that location had no customers and with the way they treat customers I don't see them getting very far in the future. If I could do zero Stars I would Less

Went at dinner time, horrible everything was cold and stale, ice cream tasted like rotten milk. Will never go again.

Went at dinner time, horrible everything was cold and stale, ice cream tasted like rotten milk. Will never go again.

People working their are incredible 👏 food i would give it 4 but I will give it 5 for the people

We used a groupon they are offering right now. Very good food! Lots of variety, and when low the buffet is refilled quickly. We have always had good service. There is something for everyone!

It's ok. The food is ok.

We love going to this place. Yeah it has so much variety of foods. We have only gone to the Dinner Buffet, but we hope to try the Brunch and Brunch down the road

Food was really good lots of options, Are waitress was very busy on her phone which left her with little time for us... Lucky the waitress in the other zone was way more efficient and just finally took over are table of 5

First time eating here. For $35.99 I expected more. Food was cold and over cooked. They offered a variety of different food from Chinese, Western, Indian and Japanese but have failed to master any of them. My toddlers wouldn't even eat any of the chocolate desserts. I've also never seen anyone serve a log of garlic sausage at a carving station...So if you are interested in wasting your hard earne... More

First time eating here. For $35.99 I expected more. Food was cold and over cooked. They offered a variety of different food from Chinese, Western, Indian and Japanese but have failed to master any of them. My toddlers wouldn't even eat any of the chocolate desserts. I've also never seen anyone serve a log of garlic sausage at a carving station...So if you are interested in wasting your hard earned cash, this is place if not I'd suggest looking elsewhere as I will be. But I did get a $6 discount on my $100 bill. Less

1st time we went to a buffet since pandemic. . and the Food was AMAZING

If you want a good Chinese buffet, this is NOT the place to go! The food is cold, or Luke warm, some of the items you can not even cut with a knife!! For 35.99 this is a rip off!!! Spoke to Management and all they were interested in was us paying the bill! 2 people for a buffet at 35.99 bill was 76.00 for garbage food!! Shame on us for not asking price for buffet!! If your looking for a good meal... More

If you want a good Chinese buffet, this is NOT the place to go! The food is cold, or Luke warm, some of the items you can not even cut with a knife!! For 35.99 this is a rip off!!! Spoke to Management and all they were interested in was us paying the bill! 2 people for a buffet at 35.99 bill was 76.00 for garbage food!! Shame on us for not asking price for buffet!! If your looking for a good meal this is NOT the place to go! I have a feeling they had friends and family post how wonderful this place is, but it is not!!! Best take your money elsewhere!! Less

luv this place

Came here today with my teenage daughter after googling “places to eat near me” and am glad we did! The food looked, and tasted, freshly made with a fantastic joint of Alberta beef cooked to an absolutely perfect medium rare. Great variety considering it was a reduced lunch menu, which was complimented by friendly staff and great music. We both left with full bellies and smiles and fully expect t... More

Came here today with my teenage daughter after googling “places to eat near me” and am glad we did! The food looked, and tasted, freshly made with a fantastic joint of Alberta beef cooked to an absolutely perfect medium rare. Great variety considering it was a reduced lunch menu, which was complimented by friendly staff and great music. We both left with full bellies and smiles and fully expect to return with the rest of the family another time to try out the evening dinner menu ⭐️ Less

Great wait staff and service and very good food. Was so glad to find this gem not far from our home! We will be back!

EDIT: After posting the following review I was contacted by corporate. We've since discovered that some things have been changed. We were compensated for our unfavorable experience and we will try buffet Royale Sherwood park again to see how the changes have affected the treatment and service we receive. Our party of 5 went in tonight for a celebratory dinner. For $36/person, it turned out to... More

EDIT: After posting the following review I was contacted by corporate. We've since discovered that some things have been changed. We were compensated for our unfavorable experience and we will try buffet Royale Sherwood park again to see how the changes have affected the treatment and service we receive. Our party of 5 went in tonight for a celebratory dinner. For $36/person, it turned out to be a bit of a dud. The food was okay(not the quality we used to get pre covid) until members of my family had the chocolate ice cream. It was sour or rotten and tasted disgusting. Went from the spoon, to my mouth, to the napkin. No way was I swallowing it! When we mentioned it to our server, she immediately notified the manager who came over to our table, she was not apologetic in the least and insisted that she watched both the chocolate and vanilla ice cream get changed just hours before(implying and leaving us to feel like we were wrong to mention it and like we had no idea what we were talking about). She went to taste it and told our server it was gross and would be changed again in the morning, but failed to come back to issue an apology and when our server inquired about a discount for our inconvenience and unfortunate experience, the manager flat out refused. The manager appears to have no idea what good customer service or accountability are and in my opinion shouldn't be managing anything where customer satisfaction needs to be in the fore front. The only bright spot in our experience tonight was our server Christina. She was very attentive and apologetic for the unfortunate experience we had tonight. She is AMAZING and deserves a raise/promotion as she's the reason you got any stars tonight. This Buffet Royale location used to be my "go to" pre-covid but my past two post-covid experiences in the last 30 days have left a bad taste in my mouth and it has unfortunately become my "go no more" location. Less

Good buffet overall, the kids loved the variety! We got there around 430 and it was nice and quiet but that also meant some of the food wasn't as fresh and hot, or were practically empty. That changed a it got busier though. We left full and content.

Surprisingly good selection and quality for buffet food. This is the flagship Buffet Royal in Edmonton area and it shows. The environment is tasteful and the food quality is pretty decent. Yet, as all buffet food goes there are some options that are hit or miss, for example my wife had the Macaroni and cheese and it sorely lacked flavour. I on the other hand had beef ribs and they were fantasti... More

Surprisingly good selection and quality for buffet food. This is the flagship Buffet Royal in Edmonton area and it shows. The environment is tasteful and the food quality is pretty decent. Yet, as all buffet food goes there are some options that are hit or miss, for example my wife had the Macaroni and cheese and it sorely lacked flavour. I on the other hand had beef ribs and they were fantastic. Less

0/10 Don’t waste your money. Not only is the food mediocre (at best) for 36$/plate, I highly suggest not purchasing any mixed drink as the manager likes to “put what’s left in the bottle” in.. even if it’s less than the menu amount.. and by less I mean absolutely none.. instead of offering a new drink, I was offered more “mix” and 50% off. So 4$ for pop that the server took so I never even got to... More

0/10 Don’t waste your money. Not only is the food mediocre (at best) for 36$/plate, I highly suggest not purchasing any mixed drink as the manager likes to “put what’s left in the bottle” in.. even if it’s less than the menu amount.. and by less I mean absolutely none.. instead of offering a new drink, I was offered more “mix” and 50% off. So 4$ for pop that the server took so I never even got to finish. For the Money you would hope the service and food would be worth it, the manager needs to step up and stop ripping off their customers. Less

Worst service. We had to clear our own plates even though the restaurant was empty. Food was dry and stale. No cutlery out for dessert. Spoke to the manager and got a less than enthusiastic response from the server. I find the reviews on here contradict the reviews on yelp.

Our server Jeff was great, the food and other service not so much. I'd give Jeff the two stars on his own There was more than one dish that had turned, the hotdogs were brown greenish and had an odd odor At the carving station I stood waiting with a plare in hand while kitchen staff watched but didn't bother coming over until a waitress who looked embarrassed went to tell them to After a coupl... More

Our server Jeff was great, the food and other service not so much. I'd give Jeff the two stars on his own There was more than one dish that had turned, the hotdogs were brown greenish and had an odd odor At the carving station I stood waiting with a plare in hand while kitchen staff watched but didn't bother coming over until a waitress who looked embarrassed went to tell them to After a couple hours of eating neither of us felt particularly well. Would I recommend or give them another chance, no Less

Absolutely amazing food and service!!! John is the best waiter I’ve ever had the privilege of being served y! Thank you John and keep that smile!

Good service great food love going to buffet royal it my daughter's and I special place for eating

$35 for genuinely the worst thing I’ve eaten in years. I read the reviews going in knowing it wasn’t going to be good, but I wanted to go so my daughter could experience the chocolate fountain. It was horrible. Somehow 100x worse than what I imagined. Food was not at all even warm, room temperature at most, despite going at dinner time (6pm on the dot) there was a dry top layer on all the food as... More

$35 for genuinely the worst thing I’ve eaten in years. I read the reviews going in knowing it wasn’t going to be good, but I wanted to go so my daughter could experience the chocolate fountain. It was horrible. Somehow 100x worse than what I imagined. Food was not at all even warm, room temperature at most, despite going at dinner time (6pm on the dot) there was a dry top layer on all the food as if it’s been sitting there since noon. Sushi looked like it was there since the morning. Nothing was good, just tasted horrendous. I really wish I didn’t waste my money. When I tried to bring up my dissatisfaction with my waiter he said “oh that’s not good” then proceeded to hand me the terminal without saying anything else. Never again will I be back and I will never recommend anyone go there. Less

We came to Buffet Royale to host our parents Surprise 50th Wedding Anniversary. The venue was perfect, the food was fantastic, and the service from the staff was exceptional! Thank you Randi and Christina for helping make this day so special! Definitely a place we will recommend to family and friends in the future! All those who attended were very impressed with the service. Thank you again... More

We came to Buffet Royale to host our parents Surprise 50th Wedding Anniversary. The venue was perfect, the food was fantastic, and the service from the staff was exceptional! Thank you Randi and Christina for helping make this day so special! Definitely a place we will recommend to family and friends in the future! All those who attended were very impressed with the service. Thank you again! Less

Overall it's a great place to bring your friends, and the waiter was very very welcoming and helpful to us. The only problem was that they should've warmed all of the food because some of the items were not warmed. Overall it's a good place and I recommend it to people who are new to the buffet type style.

Hadn’t been here in about 5 years but I remember it being very good so figured we’d come for the lunch buffet. Could tell the food had been sitting for a long time, I get it though, sometimes the food sits for a while if it isn’t very busy and it wasn’t, it was also barely warm. Our server was very polite, but the other server or maybe she was the hostess was on her phone a lot and even when she ... More

Hadn’t been here in about 5 years but I remember it being very good so figured we’d come for the lunch buffet. Could tell the food had been sitting for a long time, I get it though, sometimes the food sits for a while if it isn’t very busy and it wasn’t, it was also barely warm. Our server was very polite, but the other server or maybe she was the hostess was on her phone a lot and even when she went over to change some of the food labels for the dinner service and mix some of the old food up she had her cell phone in the other hand, then went and ate some food from the desert table which I’ve never seen before..There was also a couple tables that hadn’t been cleaned up from the time we were there until we left even though it wasn’t busy at all. Lastly the music playing was terrible, not appropriate for dining and being that a lot of the customers maybe even the majority are older and seniors, I think they should play something more geared towards enjoying a meal not what teenagers listen to at a night club. Less

Great service and food was damn good too!