The staff was respectful, courtesy & provided excellent customer service.
5
Dec 26, 2024
Very friendly staff. I arrived early for my appointment and they were able to get me in quickly.
5
Dec 13, 2024
Very nice ppl
5
Dec 05, 2024
Dr Roo and his staff are awesome. Sometimes it takes a little bit long but today it was super quick. Thank you for your resilience. Keep up with the g...
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Dr Roo and his staff are awesome. Sometimes it takes a little bit long but today it was super quick. Thank you for your resilience. Keep up with the great job 👍.
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5
Nov 28, 2024
Goodness honest group of people swiftly to any issue I couldn't recommend a better dinner
5
Nov 22, 2024
Everyone was very friendly and professional. I would highly recommend Secure Dental to my friends and family. Dr Hope was very informative and helped ...
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Everyone was very friendly and professional. I would highly recommend Secure Dental to my friends and family. Dr Hope was very informative and helped me understand my situation. Thank you very much.
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5
Nov 22, 2024
My experience at Secure Dental was great. I was immediately greeted with smiling faces at the front desk, followed by the sweetest Dental Assistant, A...
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My experience at Secure Dental was great. I was immediately greeted with smiling faces at the front desk, followed by the sweetest Dental Assistant, Angela, who made it her business to make sure I was comfortable and provided clear instructions before and after the procedure. She also encouraged me and held my hand throughout the process. Dr. Roo was very personable. He listened to my problems and was very gentle and kind. It's very obvious that he loves his job and truly cares about the people under his care. I look forward to continuing my dental care at Secure Dental.
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5
Nov 15, 2024
I love the people dr rao is the best dentist he listens to your concern and helps in anyway he can and the staff wonderful
5
Nov 02, 2024
Awesome crew nicest doc I ever had seriously!
5
Oct 19, 2024
They took care of the problem by doing a root canal the very first visit at the Lake Station location. He is thorough, meticulous, and adds more numbi...
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They took care of the problem by doing a root canal the very first visit at the Lake Station location. He is thorough, meticulous, and adds more numbing as he goes to be sure you are not in pain. I thought my tooth was a loss but he built it back! The dental tech is fabulous and has a soothing , calming voice as she explains what's next and is extremely gentle when taking X-rays. They have a very serene and clean environment. I will be going back, I'm no longer scared of going! Thank you for being soo amazing!
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He did a minor repair to my lower denture awesome only took a couple minutes and I was in and out Dr Li was awesome. Will recommend Secure Dental .
5
Oct 04, 2024
They were great!
5
Oct 03, 2024
The dental assistant Angela was absolutely the sweetest and made sure that I wasn't nervous. You can tell she loves what she does! The dentist was rea...
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The dental assistant Angela was absolutely the sweetest and made sure that I wasn't nervous. You can tell she loves what she does! The dentist was really nice too, when my mouth wasn't numb enough for extraction and I felt discomfort he had no problem giving me another shot. I definitely plan on making Secure Dental, my dental home!
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5
Sep 30, 2024
The girls that work in the front are so nice as well as the entire staff. Nice place to go.
5
Sep 13, 2024
Very nice people great staff. Quick and efficient.
5
Sep 07, 2024
I called on Tuesday for a Friday appointment. I got the date and time. I received a follow up text message. What was important to me was I had called ...
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I called on Tuesday for a Friday appointment. I got the date and time. I received a follow up text message. What was important to me was I had called another Dental Office and was told I would have to wait until October for a Friday appointment. On the first call at Secure Dental I was given the day and time I needed. Once I arrived at my dentist appointment I was greeted and had the option to complete my application on my phone or tablet. After few minutes of completing the application. I was seen right away. The Technician assistant explain to what to expect and I had several xrays of my mouth. Dr. Lee came after reviewing my xrays and we decussed a dental plan. I am very satified with my dentist visit. I have to mention I was very apprehensive but the pain I was in was more important to deal with and Dr. Lee took good care of me and I will do my follow up visit next week.
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5
Aug 28, 2024
Dr. Roo and staff are wonderful. He was patient in explaining my needs and with all my questions. I have always had dentist phobia but, I think my fir...
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Dr. Roo and staff are wonderful. He was patient in explaining my needs and with all my questions. I have always had dentist phobia but, I think my first visit with Dr. Roo and staff has put a big dent in my fears. I left pain free and grateful. Thanks to all!
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5
Aug 20, 2024
Very kind,patient and professional. Made me feel at ease, as a dental appointment is not my favorite thing to do.
5
Aug 20, 2024
Went in for pain evaluation of tooth came out with a root canal excellent service and dentist was excellent he explained cost before starting and each...
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Went in for pain evaluation of tooth came out with a root canal excellent service and dentist was excellent he explained cost before starting and each step process of root canal I will definitely be back
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5
Aug 10, 2024
Great! Experience at Lake Station Secure Dental
5
Aug 05, 2024
They are very accommodating to the fact that I don't like needles. They always give me nitrous before any procedure I will need to be numbed for so I...
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They are very accommodating to the fact that I don't like needles. They always give me nitrous before any procedure I will need to be numbed for so I am comfortable and not anxious. I will definitely continue going to them.
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5
Aug 05, 2024
Very nice place and Great staff they do Awesome work. 🦷🦷🦷🦷🦷
5
Aug 01, 2024
Very clean , the staff that works with Dr. Roo is very nice and pleasurable to be around . they made me comfortable, during my procedures and exams !
5
Jul 26, 2024
Extremely sweet workers so friendly they make u feel welcomed and do great work
5
Jul 22, 2024
Highly professional and honest I would recommend secure dental price is greatly adjusted
5
Jul 15, 2024
I am TERRIFIED of the dentist. Went for a cleaning today and although it was slightly painful due to my plaque build up, the assistant and Dr. Lin wer...
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I am TERRIFIED of the dentist. Went for a cleaning today and although it was slightly painful due to my plaque build up, the assistant and Dr. Lin were very nice, adaptive and informative. Front desk was also very pleasant, approachable & helpful.
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5
Jun 24, 2024
I have been coming here for a few years now, have had a variety of different dental concerns and each time I'm well taken care of! Dr. Roo is awesome,...
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I have been coming here for a few years now, have had a variety of different dental concerns and each time I'm well taken care of! Dr. Roo is awesome, gets you in and out of his office quickly! His staff is very kind and helpful as well.
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5
Jun 14, 2024
My phone experience was excellent. The receptionist were very courteous kind and thoughtful in Booking my appointments and sending me reminders
5
Jun 06, 2024
This place has treated me very well and they are a clean and friendly place.
5
May 31, 2024
Thank you for everything that you have done for me. I couldn't be happier!
I would highly recommend Secure Dental.
5
May 24, 2024
Absolutely love this place. Best experience I've had with a dentist!
5
May 23, 2024
Great staff very helpful:) always showing concern for you. Dr Roo has never let me down always doing his best n taking his time, don't feel like he's...
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Great staff very helpful:) always showing concern for you. Dr Roo has never let me down always doing his best n taking his time, don't feel like he's rushing things to attend next client.
Dr Roo understand one pain n needs
Ty Dr Roo n Staff
Highly Recommend
come n with pain leave with a smile pain free
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5
May 21, 2024
Dental technician very gentle with cares. Both technician and Dr.Lee were very positive and explained things every step of the way
5
May 17, 2024
Definitely wasn’t expecting the dentist to be so nice and caring lol but I do appreciate it a lot, he was genuinely good he helped my tooth pain which...
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Definitely wasn’t expecting the dentist to be so nice and caring lol but I do appreciate it a lot, he was genuinely good he helped my tooth pain which I’m still healing from I’m glad I’m finally feeling better, he was definitely quick and fast and very professional and caring definitely when I felt pain I let him know and he stopped and numbed me up some more so I wouldn’t be in discomfort at all thank you again for all that u did for me that day and the nurse also she was very nice and professional also
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5
Apr 18, 2024
Dr Lee is very kind, patient, and efficient.. I feel very comfortable when getting dental work done..
5
Apr 13, 2024
I appreciate the Courtesy and Great Service.
5
Apr 12, 2024
They are awesome, I have been sending all my friends and family to them.
5
Apr 05, 2024
Absolutely amazing dentist office. Front desk is amazing, the assistants are amazing, and the doctors are incredible. I unfortunately had to get my to...
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Absolutely amazing dentist office. Front desk is amazing, the assistants are amazing, and the doctors are incredible. I unfortunately had to get my tooth extracted and was very nervous and upset about it. Dr. lee was so patient and kind during the whole process. after having a hard time finding a good dentist, i couldn’t have landed in a better spot. Thank you Dr. Lee!
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5
Apr 03, 2024
They made me a new Partial upper and lower, they both fits Perfectly. Very nice job. Thanks
5
Mar 30, 2024
smiling. Dr. Roo is very nice and professional. This visit I had Dr. Hope. She was also very informative and kind. I haven't had a bad experience yet....
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smiling. Dr. Roo is very nice and professional. This visit I had Dr. Hope. She was also very informative and kind. I haven't had a bad experience yet. I recommend Secure Dental in Lake Station, IN
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5
Mar 30, 2024
Very personable and professional. Dr. Roo is great and so is his young assistant, Joel! Katylyn is very helpful,, too. She's always smiling.I was very...
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Very personable and professional. Dr. Roo is great and so is his young assistant, Joel! Katylyn is very helpful,, too. She's always smiling.I was very happy with my visit, but, eewww, I hate that cleaning tool, lol.
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5
Mar 28, 2024
There are really no words for this place!! The service was beyond amazing!! I came there for pain in my tooth and they took excellent care of me ... I...
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There are really no words for this place!! The service was beyond amazing!! I came there for pain in my tooth and they took excellent care of me ... I got more than what I bargained for.. The best dentist office I have ever been to.. Highly Recommend 😍
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5
Mar 26, 2024
Dr. Roo is awesome. I came in for a filling with another dentist. He didn’t take his time and I walked out of there with some issues. Dr. Roo fixed ev...
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Dr. Roo is awesome. I came in for a filling with another dentist. He didn’t take his time and I walked out of there with some issues. Dr. Roo fixed everything and I feel great! Thanks!
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5
Mar 21, 2024
Dr. Roo and staff are wonderful and caring. Thank you for helping me feel better.
5
Mar 15, 2024
Awesome experience. Loved the staff!
5
Mar 12, 2024
My new Dentist at the Secure Dental Office in Lake Station, was absolutely the greatest Dentist I have ever been to for my Dental work!!
5
Mar 04, 2024
The best , Dr roo is a excellent dentist him and his crew ,when I first started going I was worried about so many things, let me tell you it's a walk ...
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The best , Dr roo is a excellent dentist him and his crew ,when I first started going I was worried about so many things, let me tell you it's a walk in the park, I have been going to appointments since covid started they are so clean and professional , prior to going to them I was referred to an oral surgeon but I said let me try secure dental always heard good things about them, Dr roo said no problem I can take care of your work and he did, have not had any problems with teeth pain any more ,if your looking for the best no need to keep looking, Just like All state your in good hands.
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5
Feb 29, 2024
Excellent
5
Feb 28, 2024
Dr. Roo & Staff are Amazing.
Its hard to find a dentist your comfortable with.
5
Feb 27, 2024
Always have a pleasure seeing the ladies at the Lake Station location always smiling and they always go out of their way to make sure you feel comfort...
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Always have a pleasure seeing the ladies at the Lake Station location always smiling and they always go out of their way to make sure you feel comfortable Dr Lee is the best he is always making sure you understand the procedure you are about to get done I highly recommend secure dental
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5
Feb 26, 2024
Had a great experience and zero complications with my wisdom tooth extractions. Super happy with the friendly staff!
5
Feb 24, 2024
Secure Dental is awesome. Loved these guys, Dr. Roo is the best. The Staff is very friendly & professional. Nicely decorated modern office. I will alw...
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Secure Dental is awesome. Loved these guys, Dr. Roo is the best. The Staff is very friendly & professional. Nicely decorated modern office. I will always go back there.
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5
Oct 18, 2023
Dr Roo. Was very professional & sterile made me comfortable talked me throughout my extraction very gentle and got the job done..... His office was cl...
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Dr Roo. Was very professional & sterile made me comfortable talked me throughout my extraction very gentle and got the job done..... His office was clean and Staff All The Way Around Great!!! 👍🏾 👌🏾 👍🏾 💪🏾 They even offered water!!!! An kid friendly ❣️
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5
Aug 20, 2023
Great people, great atmosphere, overall just a pleasant experience.
5
Aug 14, 2023
I love this dentist I thought I was going to have to get my teeth pulled and not to be fixed because they were so bad it's been years since I've been ...
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I love this dentist I thought I was going to have to get my teeth pulled and not to be fixed because they were so bad it's been years since I've been to the dentist and he saved all my teeth I do recommend this doctor for anyone that wants their teeth saved or fixed he takes the time and tells you every second of what he is doing to you I definitely recommend this doctor DENTIST......
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5
Aug 11, 2023
Very friendly atmosphere. Dr. Roo is the best dentist I've seen. If you're looking for a new dentist you should give Secure Dental a try.
5
Jul 24, 2023
Very nice comfy place ☺️ staff are nice and friendly.
5
May 18, 2023
You will receive excellent dental care at Secure Dental. The office is clean and sanitized. The employees are professional and knowledgeable. Dr. Roo ...
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You will receive excellent dental care at Secure Dental. The office is clean and sanitized. The employees are professional and knowledgeable. Dr. Roo cares about his patients. I highly recommend Secure Dental.
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5
May 04, 2023
Excellent service from the front desk to the doctor, here I feel very secure myself.
5
May 04, 2023
It was good a little bit long but it was okay
3
Apr 20, 2023
Didn't advise of temporary location. I had gone to old location
5
Apr 18, 2023
BEST DENTIST AROUND...Clean and updated office....Friendly Upbeat... and they show true love and compassion for there patients!!!!!
5
Apr 17, 2023
Very pleasant.They"re kind and careing I was more at ease there than any other dentist that I have been to before.
5
Apr 15, 2023
Everyone was very nice, the dr was to the point and very genuine. Just seemed to have a natural kindness about him. I would definitely recommend this ...
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Everyone was very nice, the dr was to the point and very genuine. Just seemed to have a natural kindness about him. I would definitely recommend this dentist to anyone.
I went to the Portage location.
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5
Apr 14, 2023
Doctor was great. Can't wait to get my implants in. Recommend highly
5
Mar 10, 2023
Great friendly staff. Would recommend them. I have anxiety when going to a dentist. They are very nice and understanding. Would definitely recommend t...
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Great friendly staff. Would recommend them. I have anxiety when going to a dentist. They are very nice and understanding. Would definitely recommend them.
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5
Feb 11, 2023
Thank you. So very much for all your caring. Work. I left. There went home and felt beautiful again i can smile because. Of you. Thank you
5
Feb 09, 2023
Dr.Roo is so kind.Very friendly staff.Glad I went to Secure Dental.
5
Feb 07, 2023
Very friendly staff. The facility is modern with TVs in every room so the patients have something to watch. The Dr helped me come up with a plan to my...
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Very friendly staff. The facility is modern with TVs in every room so the patients have something to watch. The Dr helped me come up with a plan to my finish implants. Straight forward billing and prices.
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5
Jan 31, 2023
I think dr. Roo is the best always so friendly and so very fast I won’t go anywhere else not only do I go but all 3 of my girls and there exciting go ...
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I think dr. Roo is the best always so friendly and so very fast I won’t go anywhere else not only do I go but all 3 of my girls and there exciting go when it’s time to go and I love that
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5
Jan 02, 2023
Love Dr Roo and his staff. Very comforting and friendly, they got my tooth out quick and painlessly.
5
Dec 30, 2022
My experience was positive. For some reason they mixed my file with a young child’s which I thought was unprofessional but I also understand stuff hap...
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My experience was positive. For some reason they mixed my file with a young child’s which I thought was unprofessional but I also understand stuff happens… they corrected it and there were no other problems.
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5
Dec 22, 2022
Can't be happier with them dr.roo and his staff are very very nice.
5
Dec 16, 2022
Very friendly and professional staff. Dr. is gentle and efficient. I bring my whole family here and will continue to do so.
5
Dec 10, 2022
They took care of my sensitive tooth. Then they filled 3 small cavities. I was surprised how quickly they got everything done.
5
Nov 23, 2022
dr roo was great. he did 2 of my wisdom teeth extractions and he kept me pretty calm.
5
Oct 14, 2022
On time, thorough check up and cleaning by charming professionals.
5
Oct 11, 2022
Any problems I have had was caused by my insurance. Once resolved, Dr. Roo and staff contacted me, had me in and out, and future appointments set up. ...
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Any problems I have had was caused by my insurance. Once resolved, Dr. Roo and staff contacted me, had me in and out, and future appointments set up. Dr Roo is extremeley good at his job, if your nervous about seeing a dentist, try Dr. Roo. He is great.
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5
Oct 06, 2022
I'm 40 and I've been to quite a few dentist before getting sketchy and lazy work. Everyone at secure dental really know what they are doing. super fri...
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I'm 40 and I've been to quite a few dentist before getting sketchy and lazy work. Everyone at secure dental really know what they are doing. super friendly and gentle and it doesn't take 3 months to be seen took care of me the same day . I won't be going anywhere else ty again.
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5
Sep 29, 2022
Nice atmosphere, good customer service.
5
Sep 26, 2022
GLAD I went to secure dental. Im a recovering addict (6yrs clean now) so my teeth are not in the best of shape from years of neglect...I had went to n...
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GLAD I went to secure dental. Im a recovering addict (6yrs clean now) so my teeth are not in the best of shape from years of neglect...I had went to northshore to see if they could help fix my teeth...they said i had to get dentures my teeth were in salable blah blah blah..lol which I did not want but understood if I really needed to go that route...anywho i had a friend suggest i go check secure dental they had fixed her tooth. Me as a procrastinator I put it off til one day my tooth was in pain I figured oh it would go away..2 weeks later the pain didn't go away so I contacted Secure Dental made my apt to have that tooth removed..went to my apt had two teeth pulled and the dentist said okay now let make a plan to fix them other teeth to get u smiling again..so I told him like northshore said I had to get dentures. He said I could fix it we do not need go down that road. So I was excited to know I did not have to get dentures...
So I'm still in the process of fixing my teeth..the dentist had fix 2 of my cracked teeth and they came out beautiful 😍 can't even tell they were damaged in the past. So he did what my insurance allowed then gave me a quote for the rest of the cracked teeth I needed fix if I didn't want to wait for my insurance to renew in the New year...gave me a discount of 500$ off of the work needed..super excited to have him finish the rest so I can smile with confidence again.
Thanx to the wonderful team of Secure Dental you guys/gals are awesome
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5
Sep 22, 2022
Amazing visit’!! I’m one to be very terrified of the dentist but they knew how to make my visit very comfortable. I got fillings done and the dentist ...
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Amazing visit’!! I’m one to be very terrified of the dentist but they knew how to make my visit very comfortable. I got fillings done and the dentist was amazing!!
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5
Sep 08, 2022
Great and professional
5
Aug 19, 2022
Very friendly and gentle! I also got denied 2times by a oral surgeon for my wisdom, so I went to secure dental and they are going to finally take care...
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Very friendly and gentle! I also got denied 2times by a oral surgeon for my wisdom, so I went to secure dental and they are going to finally take care of me! So happy I choose them for my dentist!
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5
Aug 18, 2022
Clean & friendly!
5
Aug 17, 2022
Very nice People and did an excellent job on my teeth no one else would fix
5
Jul 11, 2022
Does really well with patience fast friendly office staff very satisfied with the office
5
Jul 08, 2022
This place took me last second because I was having excruciating tooth pain. They gave me the option of pulling it saving it if it was savable. Turns ...
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This place took me last second because I was having excruciating tooth pain. They gave me the option of pulling it saving it if it was savable. Turns out it was!! They were so kind and gentle and had me in and out so fast with a filling. I hadn't been to the dentist in a while cause my last one just offered to rip all my teeth out saying none were worth it and give me dentures or implants 🙄 and I'm only 29! Sorry but no thank you...I know better. This dentist here reassured me they are infact savable and aren't that bad off. Thank you for restoring my faith in dentists. I'll definitely only being going to secure dental from now on!
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5
Jul 04, 2022
I started using Dr. Roo at Secure Dental when my previous dentist retired. I was hesitant at first but have had a couple of procedures done and have b...
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I started using Dr. Roo at Secure Dental when my previous dentist retired. I was hesitant at first but have had a couple of procedures done and have been pleased with everyone there. I will continue to be a patient.
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5
Jun 10, 2022
Easy to schedule. All staff are kind, courteous, and professional. Dr R and Jay are THE BEST
5
Jun 06, 2022
I am deathly afraid of the dentist. These friendly helpful people, angels really, fixed a tooth I broke. The dentist was extremely patient, which is s...
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I am deathly afraid of the dentist. These friendly helpful people, angels really, fixed a tooth I broke. The dentist was extremely patient, which is saying alot because I am a nightmare patient. They treated me with such respect and care that I actually set up a follow up appointment. Which I have literally never done before, due to panic and anxiety. I won't be going anywhere else for a dentist again.
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5
Jun 06, 2022
I am very satisfied with the service performed by the staff at Secure Dental!
5
May 10, 2022
Very good did everything I wanted
5
Apr 01, 2022
I was really scared but Dr Roo and his assistant crystal reassured me that I would be fine and I was, very happy with the outcome I will be back than...
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I was really scared but Dr Roo and his assistant crystal reassured me that I would be fine and I was, very happy with the outcome I will be back thanks again for taking me on a short notice that really means alot to me and that you care about your patients
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5
Jan 27, 2022
Great Experience.
Thank You
5
Dec 09, 2021
Very friendly staff, gentle assistant and very comfortable Doctor. Would recommend to anyone!!!
5
Nov 29, 2021
Very friendly and personable. They made me feel very at ease and that really matters when you go to the dentist. I will go to them for all of my denta...
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Very friendly and personable. They made me feel very at ease and that really matters when you go to the dentist. I will go to them for all of my dental needs
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5
Oct 28, 2021
My experience before I saw the doctor was not as good as it used to be because I go to the office in Lake Station. This Portage office is much further...
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My experience before I saw the doctor was not as good as it used to be because I go to the office in Lake Station. This Portage office is much further away from me. I waited a little longer because of some mix up with the rooms back there. However my doctor and his assistant were very pleasant as usual and that settled me down a lot. The Portage office is too busy for me I enjoy going to office in Lake Station and I won't be going back until they finish the renovation for Lake Station I feel more comfortable and relaxed in the Lake Station office. I enjoy my dentist and I will recommend him to a lot of people but not in the Portage office.
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