based on 754 reviews
Friendly, prompt, thorough... always get to see a Dentist 😊
Excellent experience, staff was very caring and very knowledgeable they explained step by step was to except. Thank you very much.
I have severe anxiety about anything dental. They we’re understanding and accommodating.
Thank you so much for taking great care of my teeth! Everyone has been so pleasant and kind to me and Dr Kaplansky has been stellar!
Great service
Dr. Kaplansky was absolutely amazing.I highly recommend him.
I had my teeth cleaned by the sweetest hygienist. Her name was Kim. She the best Made the visit so enjoyable. An asset to the practice
Extremely knowledgeable and forthcoming with the information I was seeking, thank you!
Everyone is always so pleasant when you come in and they care of you
Best dental office ever. Kind, compassionate, hardly no waiting and everyone is always smiling, they go out of the way to make you feel comfortable!!
Fast, easy, convenient. Great people
I went here for first time,Dr Jen took care of my appointment..this Dr is the best I ever seen in 35 years...great friendly atmosphere and they do care about your smile 😁😁.
Dr. Kaplansky is so professional. The best dental office in WNY. Everyone is so welcoming and friendly. 10 stars all around. I just had a tooth pulled out and I didn’t feel a thing. Thank you for everything. Highly recommend to everyone:
Great staff and service. I started seeing Dr. Kaplansky several years ago when I had a plethora of dental issues. The staff came up with a great treatment plan and gave me options for doing it in stages and within my financial limits. My dental situation has improved tremendously and I still see the staff every 6 months for cleanings. No additional work needed in the last few years.
It’s unfortunate that your office would respond to a legitimate concern by posting private client information in a google review. This was my previous response to the office posting my daughter's protected health information online. We have decided to leave this dental practice and have sought a second opinion. We have been told that further consult should have been done as Dr. Kaplansky is no... More
It’s unfortunate that your office would respond to a legitimate concern by posting private client information in a google review. This was my previous response to the office posting my daughter's protected health information online. We have decided to leave this dental practice and have sought a second opinion. We have been told that further consult should have been done as Dr. Kaplansky is not an orthodontist before our daughter had braces on at age 11. I spoke to an orthodontist and a dentist today who have seen issues with orthodontic care done at this office. I would recommend anyone to seek a second opinion before braces or orthodontic care. We have never had issues with other dental care at this office but have switched our family to a different dentist because we are so very disappointed about the orthodontic care received; highly recommend people seek second opinions!!!!! And the google responses are very concerning. Glad we have moved on. Unfortunately, our insurance only covers braces once. Better guidance would have been helpful. Less
Love their office, they made me extremely comfortable and answered all my questions without a problem.
I had a tooth pulled I was in and out within 15 mins. Dr. Kaplansky was excellent as always and the staff is very kind and compassionate.
Took my Dentures into Dr. Kaplansky Dentistry on Route 31 in Gasport, NY and they did a wonderful job getting my dentures to fit in my mouth and not hurting me and so I can eat better and not gag with them in. I say if you need a Dentist that takes their time and understand what you are saying, then go to Dr. Kaplansky's Dentist Office. They are very Professional.
From the time you walk in the door to the time you leave you are made comfortable. You are made aware of all involved in your procedure also. I appreciate that..
I hadn't been to a dentist in a very long time and everyone at the office made me feel so comfortable. Dr. Kaplansky, Dr. Koli, and all the other staff were very polite and knowledgeable. I had a wisdom tooth extracted and I was shocked at how quick and painless it was! I would definitely recommend this office.
Staff is great and I never wait more than a few minutes before I'm called back.
Brought my 4 yo son in for a filling. Dr. Koli was so patient and kind, it made the experience quick and painless for him. They had cartoons for him to watch during the procedure and the doctor sang to him through every step which put him at ease. What a great experience!
The most relaxed I have ever felt at the dentist. The staff is amazing!!
The staff was very friendly and I got a very thorough cleaning. She even gave me a mirror and showed me how to properly floss! Definitely coming back
Staff Excellent, facility clean, uses latest equipment & technology
I have never had any problem scheduling appointments that meet my needs. DDS Komal Koli and her staff have always been pleasant, accommodating and competent.
Excellent trip to the Dentist! Less than a 5 min. wait with a very knowledgeable dentist. That took care of my problem very quickly and satisfactorily -
After 3 crowns in a months I can say these guys are extremely professional and considerate. They worked around my schedule with later appointments and made my appointments as comfortable as possible.
Quickest visits with Dr Kaplansky! I've been to the office several times. But this is the second time I see Dr. Kaplansky, the visits were quick and to the point.
Awesome staff everyone there is great, Dr.Kaplansky is the best dentist I’ve ever had hands down
Staff are really nice and friendly. Dental hygienist was very thorough with the cleaning and instruction on tooth care. The whole visit was a very pleasant process!
The staff was friendly and my dental hygienist was informative and explained what she was doing and why.
Was my first visit to this office. And I can’t say enough how comfortable the staff made me feel and how friendly everyone was and for someone that is scared of the dentist this was amazing . Good job team
Yesterday I called Dr. Kaplansky's office to see if I could move up my appt due to some personal issues. I got right in the same day! When I got there a little early, I thought I would have to wait a while. I didn't have to wait! They took me right in! During my appt we discussed a few dental issues, and got another appt in just about a week. Thanks Dr. Kaplansky! And all of your staff! You all m... More
Yesterday I called Dr. Kaplansky's office to see if I could move up my appt due to some personal issues. I got right in the same day! When I got there a little early, I thought I would have to wait a while. I didn't have to wait! They took me right in! During my appt we discussed a few dental issues, and got another appt in just about a week. Thanks Dr. Kaplansky! And all of your staff! You all make things so much easier! Less
It took 2hrs and I dont, know why but it But I guess it would be a long time. My husband was very boring just sitting .there
Dr Kaplansky’s office is top notch. Every experience there is comfortable, professional & their staff does great work!
I was able to get a same day appointment for a problem with my tooth. Everyone in the office takes great care of me every time.
Dr. Kaplansky changes your life. He is the only implant specialist who can deliver exactly what he guarantees. His staff is top-notch from the consultation to the installation of the final implants, and the cleanings that follow. He is knowledgeable, compassionate, and a true problem solver.
I was so pleased with everything and everyone during my first visit to this dental office. From the front office, to the dental hygienist, to Dr. Kolli (sp?), everyone was kind, very professional, and knowledgeable. I was very impressed.
Great, modern, comfortable dental care
I Called with tooth pain Monday afternoon. They saw me the next morning. Found the problem and when I went to make an appointment to fix it, they were able to get me in right away. Everyone I encountered were pleasant, professional and kind. I was stressed and at times confused. They were patient and gave me extra time to process what I needed to understand before making decisions.
Definitely the best first impression of a dental practice ever!! I wish my dental insurance would show this practice respect and make it easy for them to accept my insurance. However, if the insurance doesn't cover the work required I will go to this practice.
My husband and I were looking for a new dentist and a friend highly recommended Dr. Kaplansky. I called to make appts. and they actually took us both on that same day. We both received the most thorough checkups we've ever experienced. I wasn't having any particular issues, but I was consulted about a couple concerns and then they did a cleaning as well. My husband was having severe tooth pain wh... More
My husband and I were looking for a new dentist and a friend highly recommended Dr. Kaplansky. I called to make appts. and they actually took us both on that same day. We both received the most thorough checkups we've ever experienced. I wasn't having any particular issues, but I was consulted about a couple concerns and then they did a cleaning as well. My husband was having severe tooth pain which they addressed right away. On top of the excellent care and friendly staff, the cleanliness was top notch. We are very happy with our decision to become patients of Dr. Kaplansky Dentistry and definitely highly recommend him. Less
I went for my appointment today where I had to receive 2 root canals due to a softball injury. I was very nervous, but Dr. Kaplansky put my mind at ease by explaining what the whole process would be and answering all of my questions. I was so comfortable during the root canals that I almost fell asleep! Everything went very smoothly and I would highly recommend.
Everyone very friendly & made me feel comfortable.
Everyone was friendly, helpful and knowledgeable in answering my questions and addressing my concerns. I was a little disappointed though. It sounds like the process may be more involved, expensive and time-consuming than I had hoped.
My last visit (2 yrs ago) to a dentist who I had gone to for at least 10 yrs., had me leaving with a mouthful of blood, before the ordinary 6 month cleaning was even completed. After that experience, I was lax in getting my yearly dental check ups. My husband had gone to Dr Kaplansky for implants, so I decided to give them a try. My tech was amazing, from ex rays, cleaning then brushing, not o... More
My last visit (2 yrs ago) to a dentist who I had gone to for at least 10 yrs., had me leaving with a mouthful of blood, before the ordinary 6 month cleaning was even completed. After that experience, I was lax in getting my yearly dental check ups. My husband had gone to Dr Kaplansky for implants, so I decided to give them a try. My tech was amazing, from ex rays, cleaning then brushing, not one slip, pain or drop of blood. Have already made my appointment for my next cleaning. Thank you for restoring my comfort in seeing a dentist. Less
I had an emergency situation and I was seen the next day and the staff was beyond fabulous and extremely helpful. I was extremely stressed and emotional they were all very calming and caring of my situation.
In and out fast everyone very nice and personable👍👍
Friendly waiting room staff but Dr Kaplansky himself is not friendly I felt uncomfortable as I was wincing in pain and he didn’t seem to care I was given a 4 wisdom teeth removal at the time I sat still followed directions and I’m a very polite young lady might I add. I didn’t need dr kaplansky whipping my head wherever he wanted or the attitude he gave his helper to always be suctioning he shoul... More
Friendly waiting room staff but Dr Kaplansky himself is not friendly I felt uncomfortable as I was wincing in pain and he didn’t seem to care I was given a 4 wisdom teeth removal at the time I sat still followed directions and I’m a very polite young lady might I add. I didn’t need dr kaplansky whipping my head wherever he wanted or the attitude he gave his helper to always be suctioning he shouldn’t have to ask her! All I’m gonna say is it’s a very hostile environment he didn’t know what he was doing and after calling back in immense pain nothing but ibuprofen 800 was prescribed uhm you just drilled into my jaw buddy what do you mean ibuprofen and that’s it … I got this done Thursday it’s Monday I’m still swollen sore bruised and honestly won’t ever look at the dentist the same again he ruined any future endevours I may have had! I won’t recommend anyone to him that’s a promise!!! Very not happy Might I add in I called on Friday my step mom to be exact called to get more pain meds and she was told no so how did you not know?!? I couldn’t even open my mouth to call how pathetic I’m sorry you feel the need to lie Dr kaplansky but this is how it happened non of whatever you made up down there! Less
Staff has been amazing every time I have been in. Hardly any wait time, online info is easy to access and send, they don’t up sell and tell you what you need for the best oral hygiene that you can have. Much appreciated. Actually signed my family up to join the practice as well. The only recommendation I would make is to accept Medicaid. Unless it has changed since my last inquiry. My husband and... More
Staff has been amazing every time I have been in. Hardly any wait time, online info is easy to access and send, they don’t up sell and tell you what you need for the best oral hygiene that you can have. Much appreciated. Actually signed my family up to join the practice as well. The only recommendation I would make is to accept Medicaid. Unless it has changed since my last inquiry. My husband and I foster children through the county, and 9/10 they have Medicaid but don’t have a practice. I’d love to bring all the kids to the same practice. Less
My hygienist, Sarah is outstanding !
I’ve always had a great experience here, including two wisdom tooth extractions that were quick and painless.
It was fast and easy. Very friendly people. I just love that place.
I love how they take their time for every patient. I recommend this dentist to a lot of my friends
My final update is that I am absolutely 100% satisfied with Dr. Kaplansky and his staff. I had the Teeth Now procedure done, and although it was a little expensive, the results were amazing and well worth every penny. I now have an amazing smile and do not have to worry about dealing with dentures or other messy appliances. Dr. Kaplansky and his staff are all professional, courteous, compassionat... More
My final update is that I am absolutely 100% satisfied with Dr. Kaplansky and his staff. I had the Teeth Now procedure done, and although it was a little expensive, the results were amazing and well worth every penny. I now have an amazing smile and do not have to worry about dealing with dentures or other messy appliances. Dr. Kaplansky and his staff are all professional, courteous, compassionate, and caring! They explain and concentrate on every little detail. I always felt comfortable, and in good hands. I used to hate going to the dentist, but Dr. Kaplansky and his staff have made it a pleasure! Thanks to all! Less
New patient, already love them. Made me feel comfortable, talked through everything, and I will be going back!
Highly recommend! I was nervous about trying a new dentist. From the moment I entered the front doors, everyone was so nice. I am actually looking forward to going back in the future! Already recommended to others.
Dr Smith and techs are awesome, very caring. However, front desk and billing can't follow through with correct insurance information.
They were able to get me in fast when i was having tooth pain. Every one was nice and helpful. They are willing to help with any concerns or question.
I really love the dental hygienist assigned to my treatment. She is always polite and informative. Very friendly as are all the other office workers. I do not have any complaints. I am always treated well and the work has always been done right.
Exceptional care from reception to hands on care. Gem of an office in our rural area
This place is amazing. Everyone was very kind, polite and do it all. I am having issues with my dentures and the few teeth I have left and they will be helping me. The dental hygienist was very good with helping with the pain I have when cleaning.
I went in the office to have a broken tooth extraction. Dr. Koli did my extraction, she gave me the gentlest novocaine shot that I have ever had. When she was done with the procedure I had to ask if she was done because I didn’t feel any pain. Dr. Koli will be doing all my my dental work in the future.
Dr. Kaplanskys office is always extremely helpful, professional, and courteous. Our family is very happy here.
One of the best and most professional dentist office in wny
I am so happy I found this dentist. Every one of the staff are so nice. I actually look forward to my visits now.
It is alot better then other dentists I have been to. They are very friendly and they call and check in with you after having teeth pulled. Would highly recommend.
Ate some taffy and had a crown pulled off. Called the office and was offered an appointment same day but couldn't make it. I was then given an appointment less than 24 hours later. I filled out the new patient forms and was seen quickly. They replaced my crown, and it immediately felt better than it had before it came off.
My husband and I are new patients and are very satisfied with our decision to choose Dr Kaplansky and his staff for our routine dental needs.
As a new patient having to move on from a previous dentist of 40+ years I have found the establishment customer service outstanding, staff is compassionate and kind, listened to concerns and answered questions. Would highly recommend
This was my first time ever seeing a dentist! I was very nervous, Dr. Kaplanskys staff made it very easy to get pass my fears of going back! Thank You So Much! Very Clean and Friendly place to go,All the staff are so pleasant, Friendly and welcoming! Thank You for making my first visit a very comfortable one! I will definitely be returning to,Dentistry by Dr.Kaplansky.
Fast and compassionate. Thank you
Everyone hates dentists, but you will love Dr Kaplansky! The staff is friendly and welcoming and Dr Kaplansky is awesome. Very kind, thorough, makes you feel very good about being in a not so great situation.
I had an awesome experience. The entire group is very thorough, professional, and complete. I traveled a distance for the appointment. I was 100% satisfied.
I took my 2 year old here for the first time and the staff was nothing but amazing. They were so kind and made sure she was happy and explained everything to her before they did it. She was even sad to leave when the appointment was over. A great experience that was better than we could have hoped for!
The service was supper the people vary kind and friendly , supper place to go to but 388 for a tooth extraction is out of line and 40 for a hand held x ray is a lot also. But service was great friendly sraff.
I made an appointment for a consultation with Dr Kaplansky for dental implants, I arrive at the office to my surprise Dr Kaplansky wasn't working because he's not at that office on fridays. The TV commercial stated that the consultation was free after being x-rayed and examined,I was charged a fee. I will cancel my future appoinment and look for another dentist.
Yesterday morning when a piece of my temporary crown broke off in my mouth, Dr. Kaplanski's staff asked me to come right over and they put in my permanent crown. They are all so friendly and positive and went to great lengths to make sure my bite was even. I love this place!
Professional and kind.
Sarah gave me the best cleaning I've ever had. She was great!!
My tooh broke at work and luckily I had a dental appointment with my hygienist Elizabeth. She brought me back quickly and listened to my concerns. I felt that I was beginning to get an abcess and needed to receive antibiotics She took x-rays and pictures, making sure I was comfortable the entire time. When she cleaned and polished my teeth she kept stopped at regular intervals to make sure I w... More
My tooh broke at work and luckily I had a dental appointment with my hygienist Elizabeth. She brought me back quickly and listened to my concerns. I felt that I was beginning to get an abcess and needed to receive antibiotics She took x-rays and pictures, making sure I was comfortable the entire time. When she cleaned and polished my teeth she kept stopped at regular intervals to make sure I was comfortable and in no pain. Then she introduced me to Dr. Koli who went through my files and confirmed that indeed I did have an abcess forming. She explained to me the options for my broken tooth and has a great chair side manner. I was very happy to have received the prompt and courteous care from you both. Thank you Liz and Dr Koli. Less
Beautiful facility, made my appointment in one day. The staff were all very pleasant and great to talk with.
Very professional. Called to offer an appointment 3 days sooner for dental issue.
Everyone was friendly, respectful, and professional. Elizabeth's cleaning was the most thorough I've ever had!
Had a horrible toothache and needed an extraction. Many other dentists in the area couldn’t give me an emergency appointment for a minimum of one week. This office took me next day and everyone was just so pleasant. Switching over!
I decided to try this office after 3 bad visits at my previous dentist with cleanings. I’m so glad I did. My hygienist went above and beyond to explain every step. I got an X-ray done and was told my teeth and sinuses were in good health. She explained my gums/bone health, cleaned my teeth fast and thoroughly, even showed me how to floss better to prevent any bone loss. They asked me about invis... More
I decided to try this office after 3 bad visits at my previous dentist with cleanings. I’m so glad I did. My hygienist went above and beyond to explain every step. I got an X-ray done and was told my teeth and sinuses were in good health. She explained my gums/bone health, cleaned my teeth fast and thoroughly, even showed me how to floss better to prevent any bone loss. They asked me about invisilign which I kindly denied as I don’t have the money and they said NO PROBLEM unlike my last dentist who made me feel poorly about my ‘crooked teeth’. As a busy mom of 2, I appreciate quick appointments. I’ll be back in 6 months for my next cleaning! Less
Every person you come in contact with is so polite and knowledgeable! Such a great place with amazing technicians and doctors!
Fantastic experience with Dr. K and support staff. Exceeded my expectations. Highly recommended.
Dr. Kaplansky and Staff were caring and took the time to best assist me for a much needed procedure. Thank You!
The experience at your dental office exceeded my expectations. You and your staff made me feel very special and welcomed. Thank you all for the time you spent with me and answered all my questions.
Staff was very friendly and informative. I'll be going there from now on even though it is a bit of a drive from where I live. Thank you 😊
My first visit...very thorough...I look forward to my next visit. Staff was very nice. No grumpys in this office! It was nice to see smiles instead of pouty faces..see you all soon!
My family and I have been going to Dr.Kaplansky for about 4 years. This place is amazing.. the hygienist are great and the Secretaries are amazing . We always we receive the best cleaning and service
Jim was very knowledgeable and helpful staff was very friendly
Super nice. Very professional and honest. Highly recommend, and we’ll worth the drive. Don’t let distance deter you.
Absolutely love my hygenist she is so personable.
I really love this dental office it’s the best I’ve ever experience. I can’t wait to go back every one so awesome and they did not hurt me or make me feel scared of what’s coming next. Thanks everyone
Always a great experience, fast, efficient, expert professionals!
Everyone is very nice. They make you feel comfortable
I have been with Dr. Kaplinsky for many years. His staff is friendly and helpful. I love Sarah who cleans my teeth and really does a wonderful job. I would highly recommend this practice.
First time being at Dr. Kaplanski's office and really likes it. All the employees were very nice. Being in a wheelchair I got all the help I needed. WILL BE my permanent dentist.
Great staff, very professional.
Very friendly and welcoming on our first visit!
Rhe dentist that took care of me was very gentle and pleasant. The tech. that worked with her was competent and polite. They were able to get me in the same day. I had no waiting room stay as i was taken right on time and Dawn at the front desk was her usual pleasant and helpful self.
Getting dentures so young scared me I did get em yesterday! Pain 2/10 yesterday cuz I was so numb today 100/100 !! Swollen doc shaved down some mouth sore spots but ice packs n medicine are gonna be my friend for a while . Anyway Dr kaplansky office is great never felt more comfortable
Very nice staff,my visit was very calming
Love this office, the staff is great. All procedures are quick and painless. As someone who has always had a fear of the dentist this office has completely changed that. I would highly recommend!
Cracked a molar (18) pretty bad. After a consultation with Dr Sam, decided to remove it. Procedure went very well. Just want to say thanks for the emergency removal. Everyone was very professional, office very nice and follow up phone calls checking on how I was doing, very much appreciated. Would definitely recommend Dr. Kaplansky to friends and family. Again, thank you Dr Sam.
Best Doctor and friendly staff. They are very patient . Very clean office. Thank you.
My teeth feel great and the dental technician was gentile,
I I needed to have my dentures adjusted as they were very loose and they did an amazing job
Very accommodating, helpful and comforting. Super clean, and friendly. Highly recommended
I have been a patient at Dr. Kaplansky's office for several years now and I have never left an appointment disappointed. My teeth are getting better with every visit and I haven't met amemmber of their team that I didn't like. Each teeth cleaning has made my teeth felt stronger and cleaner/brighter. I have nothing against ANY dentist but for any and all my dental needs, I would choose and "stick ... More
I have been a patient at Dr. Kaplansky's office for several years now and I have never left an appointment disappointed. My teeth are getting better with every visit and I haven't met amemmber of their team that I didn't like. Each teeth cleaning has made my teeth felt stronger and cleaner/brighter. I have nothing against ANY dentist but for any and all my dental needs, I would choose and "stick with" Dr. Kaplansky's office...not only professionals but also helpful and friendly as well!! Less