based on 82 reviews
You can't beat the integrity, professionalism, knowledge and prices. I won't go anywhere else.
Roger and Tim are very quick and the best! My car was quickly diagnosed and he showed me the parts that were replaced. Wouldn't take my car any other place. Thank you guys!
I came to Rodger after meeting him through another automotive shop. He gave me a very fair rate on labor for installing parts I provided. Now everything in my Mazda MPV is hunky dory.
Rodger is such an amazing mechanic and person in general! He thoroughly explained everything to me, showed me the parts that were messed up, and didn’t screw me over with the price! I won’t take my vehicle anywhere else besides him!
I highly recommend Sartorial Auto for efficient service. Our Toyota Rav4 was having engine issues, which we anticipated would require replacement of several expensive parts. Sartorial was able to diagnose the problem and repair the engine in a single day, so that we could quickly and safely get back on the road. I appreciated the straightforward transactions and the careful replacement only of wh... More
I highly recommend Sartorial Auto for efficient service. Our Toyota Rav4 was having engine issues, which we anticipated would require replacement of several expensive parts. Sartorial was able to diagnose the problem and repair the engine in a single day, so that we could quickly and safely get back on the road. I appreciated the straightforward transactions and the careful replacement only of what was needed to ensure the cost was reasonable. Thank you and we’ll see you next time Sartorial! Less
I am a long time customer. What I like most is that Rodger exudes confidence in what he does, Auto services. Along with that comes trust. I trust Rodger to always tell me what needs to be done, what parts are required, fair pricing, etc. That’s why we bring our vehicles to Sartorial Auto,
Replaced gas tank in a 1951 Studebaker Pickup
Was traveling and needed my serpentine belt replaced. Roger got me in quick and got me out quicker, even fixed a dent for me for free. Would highly recommend and will definitely be back if I’m passing through.
Roger was awesome. I had a difficult technical issue, and he not only saved the day on short timing, but corrected some repairs I had done and got me back on road safely for my trip home. Highly recommend Roger and Sartorial Auto! 6 stars
It was awesome doing business with Sartorial auto repair. Roger, the owner, was beyond helpful. Other than the fact that the service was quick and the price was reasonable compared to other shops in the area, he gave me much needed tips about smog inspection and registering my vehicle. Thank you, Roger. I'll definitely be doing business with you again.
Owner Roger is amazing. I took my RSX having problem vibrate a lot after start up motor and get worse as drive around 30 mph and up. It took Roger 10-seconds to diagnosed the problems after he start up motor and he says it's a bad motor mount(s) and repaired in 1-hour. Reason I took my car to Sartorial Auto Repairs was after read all 5-Stars reviews and those reviews were right. Highly recommend ... More
Owner Roger is amazing. I took my RSX having problem vibrate a lot after start up motor and get worse as drive around 30 mph and up. It took Roger 10-seconds to diagnosed the problems after he start up motor and he says it's a bad motor mount(s) and repaired in 1-hour. Reason I took my car to Sartorial Auto Repairs was after read all 5-Stars reviews and those reviews were right. Highly recommend Sartorial Auto Repairs. Thankyou Less
Roger and the other mechanic that works there are awesome. First time coming here, you can tell roger is good people and not one of those mechanics that are trying to swindle every penny from you. I found my new mechanic shop! I called about 15 shops and they were the second cheapest and they were the only shop that was willing to get me in the next day! Quality work, car drives like it was brand... More
Roger and the other mechanic that works there are awesome. First time coming here, you can tell roger is good people and not one of those mechanics that are trying to swindle every penny from you. I found my new mechanic shop! I called about 15 shops and they were the second cheapest and they were the only shop that was willing to get me in the next day! Quality work, car drives like it was brand new. Thanks guys! Less
Great service and incredible customer relations.
Overpriced. $37 part (interior door handle), total cost $305. Over the phone 'ballpark estimate' of $200, came time to pay and bumped up the price by $105 to replace a broken door handle. Won't be a repeat customer. When I called over the phone, Roger told me to bring it down and he'd take a quick look. Turns out he charged labor for the roughly 1 minute 'look' as well, with no prior mention. Won... More
Overpriced. $37 part (interior door handle), total cost $305. Over the phone 'ballpark estimate' of $200, came time to pay and bumped up the price by $105 to replace a broken door handle. Won't be a repeat customer. When I called over the phone, Roger told me to bring it down and he'd take a quick look. Turns out he charged labor for the roughly 1 minute 'look' as well, with no prior mention. Wonder how long this review will last before it gets taken down? Less
Owner was so beyond helpful and kind, and got the work done quickly! Would give more stars if possible! We were just passing through from out of state and he really made sure to help us be back on our way!
Roger has been my mechanic for years. He knows what he's doing and always makes time to look at my car. If you need a good mechanic he is yhe guy to go to.
Roger has been my mechanic for years. He knows what he's doing and always makes time to look at my car. If you need a good mechanic he is yhe guy to go to.
I have brought my company van several times. They get the job done on a timely manner. Very happy with the work. Will be bringing my personal car next.
I have brought my company van several times. They get the job done on a timely manner. Very happy with the work. Will be bringing my personal car next.
It’s good to find a mechanic that I can trust. Rodger was able to accommodate my hectic schedule and get my truck serviced. The price was fair and I’ll be back!
It's always a pleasure doing business with Sartorial auto repair. Rodger is a great guy. Professional and courteous. Regards Dan
One of the best and honest shops in santa rosa!
Great place, good people
Rodger went to the ends of the Earth to diagnose, solve and resolve interconnected issues in our 1994 Dodge Ram van. He knew exactly how it should look, sound and run and did everything imaginable to make the van safe and road-worthy for our family. He never gave up. I appreciate his candor and perseverance, in addition to his friendliness and courteous ways. Would recommend unconditionally.
I recently took a F550 in to have a thermostat replaced and the coolant flush...also had end links installed on the sway bar in the front end of the truck. I was extremely satisfied even though Roger dead not solved my problem. I brought in another F550 and Roger replaced parts that were not damaged or in need of replacement. I explained he made a mistake because it was the other other truck I fi... More
I recently took a F550 in to have a thermostat replaced and the coolant flush...also had end links installed on the sway bar in the front end of the truck. I was extremely satisfied even though Roger dead not solved my problem. I brought in another F550 and Roger replaced parts that were not damaged or in need of replacement. I explained he made a mistake because it was the other other truck I first brought in that was still having an issue. Just so everyone understands this shop made an honest mistake but failed to own up to it therefore I will no longer TRUST Sartorial Auto Repair in Santa Rosa California. I would highly recommend Daves Auto Repair on Bodega in Petaluma...not only did Dave's perform the oil cooler repair on my 7.3 Powerstroke they did it for over 100.00 dollars less labor!!! Less
We had an pre-purchase inspection done On a used car for my daughter. Roger fit us in his schedule and gave us great feedback on this car to help me as a Dad know my daughter would have reliable transportation!
Mr. Sartorial does an outstanding job to treat every customer right. So far, he has fixed my AC system, transmission problem and brake pads and rotors. He knocked out all problems quickly and cost-effectively. I am impressed by his availability and passion to get to the root cause. I sent over the error codes my OBD2 sensor was spitting out, and he did the research what might be wrong and texted... More
Mr. Sartorial does an outstanding job to treat every customer right. So far, he has fixed my AC system, transmission problem and brake pads and rotors. He knocked out all problems quickly and cost-effectively. I am impressed by his availability and passion to get to the root cause. I sent over the error codes my OBD2 sensor was spitting out, and he did the research what might be wrong and texted me back what we would do. And then squeezed me into the schedule even though he was really busy. Less
These are great mechanics who always look for the most economical solution. They are trustworthy and hardworking. You have to make an appointment in advance because they're always so busy. I wouldn't bring my car anywhere else because they're honest and competent.
I am very happy with the service I received at Sartorial Auto Repairs. I have taken a couple different cars to Roger and both times I felt he was being honest in his assessment. The repairs were done quickly and he explained everything in detail on what was done. I will recommend Sartorial to anyone looking for a good shop.
You never feel like you're getting the run around at Sartorial auto repair. Roger is not only a good mechanic, but reasonable!
This is an excellent place to take your car. Roger is friendly, professional, and honest. They always do a great job!
Competent crew!
After an inspection of my 2005 Camry by a different mechanic, I got a quote to get my two front CV axles repaired - but it seemed to be on the higher end of costs for that job (according to Google - I don't know much about cars). So I took it to Rodger on a recommendation and got the repair done for cheaper than the quote I got - and quickly. Rodger was friendly, honest, and knows his craft. My c... More
After an inspection of my 2005 Camry by a different mechanic, I got a quote to get my two front CV axles repaired - but it seemed to be on the higher end of costs for that job (according to Google - I don't know much about cars). So I took it to Rodger on a recommendation and got the repair done for cheaper than the quote I got - and quickly. Rodger was friendly, honest, and knows his craft. My car is driving better than ever now! 😊 Less
Always provides high quality, honest work!
Rodger always takes great care of my vehicles. His prices are very fair and honest. I can’t recommend Sartorial enough.
The only place to take your car!
Mr. Sartorial does an outstanding job to treat every customer right. So far, he has fixed my AC system, and a transmission problem. He knocked out both problems quickly and cost-effectively. I am impressed by his availability and passion to get to the root cause. I sent over the error codes my OBD2 sensor was spitting out, and he did the research what might be wrong and texted me back what we w... More
Mr. Sartorial does an outstanding job to treat every customer right. So far, he has fixed my AC system, and a transmission problem. He knocked out both problems quickly and cost-effectively. I am impressed by his availability and passion to get to the root cause. I sent over the error codes my OBD2 sensor was spitting out, and he did the research what might be wrong and texted me back what we would do. And then squeezed me into the schedule even though he was really busy. Less
Roger has been in the AUTOMOTIVE FIELD for many many years. Honest,fast repairs,reasonably priced! No doubt one of the best mechanics in SONOMA CO.
I have been taking my 15 year old truck with3 300000 miles to Rodger since day one. Rodger's preventative maintenance has made my old truck economical to continue driving. You can't go wrong with Sartorial auto repair!
An amazing team! Rodger took his time to explain and show us, what had to be done. Client-oriented, supportive with great knowlede. Highly recommended!
I brought my 2002 Toyota 4Runner to Sartorial to fix my 4 wheel drive. The Toyota dealer where I purchased it had fixed the problem years ago and charged me $2000. It malfunctioned again after the service warrantee ran out. I decided not to fix it again given the expense. But this year I wanted to go to the snow and brought it to Sartorial on the high recommendation of a friend. I left Sartorial ... More
I brought my 2002 Toyota 4Runner to Sartorial to fix my 4 wheel drive. The Toyota dealer where I purchased it had fixed the problem years ago and charged me $2000. It malfunctioned again after the service warrantee ran out. I decided not to fix it again given the expense. But this year I wanted to go to the snow and brought it to Sartorial on the high recommendation of a friend. I left Sartorial with a big smile, and an appreciation of the honesty, skill, and research capability of Roger Sartori, the principal. He is a pro, and the price was a fraction of what I paid that dealer so long ago. I have a new friend and a go to guy. Less
All around GOOD honest people! I know nothing about cars. That was obvious to the mechanic. He was patient and really took the time to understand. Again GOOD HONEST FOLKS!😉
The best auto.mechanics at reasonable prices. Rodger and Tim have kept our aged Camrys in top-notch shape for years. I wouldn't think of going anywhere else!
Rodger and his crew at Sartorial Auto Repairs are the best in the business. Honest, trustworthy, and skilled professionals. Rather than just quoting every job as a "you need a new ______" - they look at the whole state of the car and look to make creative recommendations based on your driving style, age of the car, parts available, etc. They saved me over $600 on an engine mount job, and $35... More
Rodger and his crew at Sartorial Auto Repairs are the best in the business. Honest, trustworthy, and skilled professionals. Rather than just quoting every job as a "you need a new ______" - they look at the whole state of the car and look to make creative recommendations based on your driving style, age of the car, parts available, etc. They saved me over $600 on an engine mount job, and $350 on new brakes (based upon estimates I got at other local dealers and other repair shops. They are the best car repair company in Sonoma County - I highly recommend them for any auto related jobs, big or small - they are the best! Less
When BMW quoted me $3,000 to get my car back up and running they fixed if for less than 500, and they even changed out my break pads.
Exceptionally competent, trustworthy, professional, excellent pricing.
The only place I'll take my vehicle, he is the best!
I'm writing this for out of towners in the situation I was in. I'm from Phoenix but was in Santa Rosa on business. My radiator ended up cracking on me and leaving me in dire straits. I called numerous places and received some absolutely absurd quotes for the repair. I assume because of what I call the "out of towner tax". Real thing? Ask around for quotes and make your own decision.I was pretty ... More
I'm writing this for out of towners in the situation I was in. I'm from Phoenix but was in Santa Rosa on business. My radiator ended up cracking on me and leaving me in dire straits. I called numerous places and received some absolutely absurd quotes for the repair. I assume because of what I call the "out of towner tax". Real thing? Ask around for quotes and make your own decision.I was pretty disheartened until I called Sartorial. They were very friendly and helpful from the start. Gave me an incredibly honest quote and got me in on a busy Saturday when no one else would. The repairs were made quickly along with a few extras he threw in just because. Like replacing a blown fuse I didnt even know about. I left their shop and headed out on my 13 hour drive back to Phoenix. Zero issues on my drive and made it home safely. To say I appreciate their honesty and integrity is an understatement. I would shake their hands again if I could but the best I can do is leave this review. If you need work done at an honest and fair price, look no further than Sartorial. You've found the right auto shop. Thanks again Sartorial. Less
In the middle of busy day, Mr Satorial took the time to diagnose our issue. We were headed home to So Cal and we wanted to make sure we were safe We didn’t know him and we were vulnerable to his reccomemdation and he was so nice and professional. Got us on the road and took away our worry. Based on our experience he is a shop that you can trust with your car
Excellent service.
They do a fantastic job with old cars - and they are very reasonably priced and honest - love this place
Roger is the best! Only place I will take my car for honest and professional service.
Mr. Sartorial is a professional and a gentleman. He quoted me 2/3 off the price to do the timing belt on my Kia that my dealer quoted me and got it done in two days. Then, when he heard that I would be riding my bike over to santa rosa to pick up my car, offered to meet me half way at safeway so I wouldn't have to cross the highway and deal with downtown traffic. Good to know that decent mechanic... More
Mr. Sartorial is a professional and a gentleman. He quoted me 2/3 off the price to do the timing belt on my Kia that my dealer quoted me and got it done in two days. Then, when he heard that I would be riding my bike over to santa rosa to pick up my car, offered to meet me half way at safeway so I wouldn't have to cross the highway and deal with downtown traffic. Good to know that decent mechanics are still out there; I would highly recommend for a friendly, professional and personable tradesman. Less