If you're shopping for appliances, skip the big box stores and head straight to Appliance Discounters. These folks know their stuff! I just bought a Speed Queen TR7 washer, and I honestly can't believe how excited I am about laundry now. The team was incredibly helpful, knowledgeable, and made the whole process smooth and enjoyable. No pushy sales tactics—just honest advice from real experts. It was an all-around amazing experience from start to finish. Highly recommend! Less

We have been shopping for a new refrigerator for weeks. We shopped Lowe’s, Home Depot, Menards, Slyman Brothers and online. At Saint Louis Appliance we found a high end beautiful refrigerator, just what we wanted. Saint Louis Appliance blew the price away compared to the others. Desiree and Sam were so friendly and professional. They worked hard getting us the best deal. I would highly recommend Saint Louis Appliance for anyone looking for an appliance. Less

Charles was very nice and helpful. They have great options. Charles took us to the refrigerators that we looked up online and helped us pick the best one. Less

Charles is very educational and helpful. This place never disappoints. Quick and great quality products and great prices. The service is top notch, headed by Charles. He is the man Less

This was the best experience I have ever had buying a refrigerator. Desiree and Charles were so helpful. The price was great and they saved me extra money. Less

Great service! Response time not immediate, but much better response and knowledge than the big box store. Definitely recommend this store... Note: I did not end up buying from them as was in a rush, but was impressed by the service and responses that they offered. Less

This is the second time we have needed to use them for a repair. They responded, came out and repaired the same day! Plus very affordable! Thank you so much! Less

Good prices, but understand this is an open box wharehouse with appliances that have no box and many have various grades of exterior dents. Desiree was an excellent sales person and did everything she could to accommodate us. She gets 5 stars. The manager was also helpful in dealing with questions and issues that came up.But, the business gets 3.5 stars. There is a mandatory 3% surcharge if you don’t pay cash (and no checks allowed). I did not learn this until checkout. There was some confusion about the warranty and the manager originally said they would “have to mark warranty void” if we loaded refrigerator on its side even though manufacturer said this is acceptable method (just affects time required before plugging in). I can think of no circumstance where Best Buy, Home Depot or Costco whatever Mark your invoice “warranty void” for any reason. So there are just several issues like that and dealing with this company that you need to be prepared for you’re gonna get a much better price but you’re also gonna get less service, as there is no free delivery/install etc. Just understand that going in there is no free lunch and you’re getting a better price because you’re getting an open or damaged product and less service and more unusual policies/issues.Overall, I would still probably shop here again, but I wish I had known all of this information in advance, something the company needs to do a little better job of making clear. Less

We've just purchased our first home and in searching around for a frige and washer/dryer, Charles gave us an amazing deal. Appreciate you looking out for the customer... Less

We recently needed a new washer and dryer, and decided to take a chance on a local store instead of BestBuy. From the moment we walked in, we were greeted by Sam, who is not only highly knowledgeable in his field but also incredibly charismatic. Sam went above and beyond to help us find exactly what we wanted, all within our budget.Although we encountered a slight hiccup during the delivery process, Sam made sure it was swiftly resolved. We are extremely grateful for the exceptional service we received and would wholeheartedly recommend this store to everyone. In fact, a friend of ours has already made a purchase here after hearing about our fantastic experience! Less

This place is awesome. Our washer died on Christmas Eve; we ordered a new one from Home Depot to be delivered on January 2nd. Then 7th. Then 10th. Then it became unknown. We stopped into this store, found the same washer for cheaper, and they had it delivered less than 24 hours later. These guys are GOOOOD!! Great service, friendly staff, reliable and quick delivery. Less

We have been looking for weeks. This was our second time here. We came back because they had the best selection and price. They were super friendly and the prices were beyond reasonable. Less

Very good customer service. Ordered online and before they shipped the product, they called to confirm if I knew I was purchasing a “C” level product (missing bins, etc). I did not know this and was grateful they called. I decided not to move forward and the refund was promptly issued. Less

David was efficient and helpful. He knew from the Kitchen Aid model number that a Whirpool was the same refrigerator. My brother was amazed that I got there and in and out so fast! He arranged delivery and pickup the next day. Ask for David!! Less

Melissa has been an absolute gem to work with. She is efficient and really seems to care about your problems while you are without a washer! She scheduled me immediately and worked around my crazy work schedule to get me in as soon as possible! She and the company are a great place to work with! Less

I went to a couple other locations and had not so great experiences with 2 different dryers. I was able to get a really nice dryer from Ro and he was so easy to work with and everything he said he backed up!! Super satisfied and will totally go back in the future!! Less

WoW... It's been 8 years since my last review!?This place is still the best!I can't think of any reason to buy appliances from any other place in town. You won't find a better selection, quality or price anywhere.They will work with you to make sure you get the best deal on great brand new appliances then at St Louis appliance outlet. Less

I bought a dryer over the phone today and Ken MADE IT HAPPEN. He and another guy brought it to my house SAME DAY. That was above and beyond and honestly a Mother’s Day miracle for this feminist mama. 😉 I appreciate it soooo much. Less

Very pleased with Charles and the St Louis Appliance team. They offered a great price on a KitchenAid downdraft unit and shipped it to California. Charles even made good on a minor shipping defect with a nearby appliance parts supplier the next day. Very impressive and would definitely hire this team again. Less

Ordered a new fridge online for a price much lower than any competitor. Before confirming shipping, Melissa sent me images of the fridge I had purchased and called me to see if I would like to proceed. There was some cosmetic damage which is common for an item with this big of a discount. I was hesitant to continue but Melissa took it upon herself to find me the exact same model that was in new condition. Rather than charge me the difference in price, Melissa and her GM gave me the fridge in better condition for the same initial price. As somebody furnishing their first home this was extremely helpful and I am grateful for the great customer service. 10/10 would definitely recommend! Less

I was able to find what I wanted for the price that I wanted to pay for it. The only discrepancy I had was settling for a color other than what would have been my choice Less

I have purchased my kitchen appliances there and a washing machine. I'm satisfied with the services I have received from this company and have recommended it to my friends. Less

Our first time at this store, and Tony was extremely helpful. We found everything we need for our new house in no time and with great prices. Definitely recommend! Less

Just moved from Oregon, and we needed a full run down. We needed a dish washer, oven, microwave and a fridge. Not only were we positively impressed by the selection and quality but the customer service was impeccable from start to finish. 10/10. We will absolutely be using them again moving forward! Less

Worked with Tony - got a great deal on both a stove and refrigerator! They are also extremely flexible on holding for delivery, especially when working through a renovation project. Less

Tony is amazing and gave us excellent customer service. He directed us right to the appliances we requested, where we found a beautiful stove that we purchased. Definitely an easy, pleasant experience and would recommend to anyone looking for a great deal and great customer service. Less

I must say I was surprised at the quantity and quality of their products. The prices were great and Samantha’s customer service was really good. I was given good advice on making a great decision that best for my needs. Quick delivery and installation. Less