My wife was recently buried at Centenary Memorial Gardens. I wanted the best for her and I wanted the least complications. CMG certainly gave me that. From my initial contact with Jo-Anne who followed through and made all the arrangements for us, I was thoroughly satisfied. The buggy tour of the extensive well kept grounds to choose a plot was excellent with options clearly explained. On t... More

My wife was recently buried at Centenary Memorial Gardens. I wanted the best for her and I wanted the least complications. CMG certainly gave me that. From my initial contact with Jo-Anne who followed through and made all the arrangements for us, I was thoroughly satisfied. The buggy tour of the extensive well kept grounds to choose a plot was excellent with options clearly explained. On the day, everything I asked for had been arranged and the chapel was well prepared and the audio/visual delivery was faultless. Burials can be stressful occasions, but CMG had the plot prepared so nicely with a marquee for mourners to sit in the shade and the grave surrounds visually pleasant and discrete, but practical. A groundsman was present on the arrival of the cortege to ensure that the arrangements were all in order. Our guests commented on the quality of the refreshments after the burial. Throughout, I found the staff to be pleasant, kind, sensitive and efficient. Thank you Centenary Memorial Gardens for exceeding my expectations. Less

Not my favourite visit to pay respects to my mum and brother. Went on Easter Saturday, understanding there was a nice whack of rain during the week leading up, but the grass was quite overgrown. Ordinarily I wouldn't mind but after traipsing through it to get to my brother's grave I stood for maybe a minute, a few steps away because his headstone was completely covered in black ants. Before I kne... More

Not my favourite visit to pay respects to my mum and brother. Went on Easter Saturday, understanding there was a nice whack of rain during the week leading up, but the grass was quite overgrown. Ordinarily I wouldn't mind but after traipsing through it to get to my brother's grave I stood for maybe a minute, a few steps away because his headstone was completely covered in black ants. Before I knew it I was being swarmed from the feet up and instantly bitten several times. A couple became infected and they are very painful, especially on the ankles where the shoes rub. Because the ground design has not had the sense to cut some small walk way gaps in between the very long sections, forcing everyone to walk the extra distances to visit various graves, I couldn't get to my mums grave. I usually am up for it but not after the walloping I copped, I had to go and tend to my feet.It makes me angry that older or less physically fit people can't take short cuts through those hedges if I'm being fair. Would it really be so bad to make a shortcut gap between each section and if so, why? Curious. Less

On behalf of the multitude of visitors & families who gather on special occasions Easter, Christmas to pay respect & visit their departed friends & families (yesterday) a message & question to management of Centenary memorial Gardens. Where are visitors meant to go when needing a toilet? None open. We had a ‘toilet emergency’ (need I give explicit detail??) VERY unpleasant, VERY embarrassing & to... More

On behalf of the multitude of visitors & families who gather on special occasions Easter, Christmas to pay respect & visit their departed friends & families (yesterday) a message & question to management of Centenary memorial Gardens. Where are visitors meant to go when needing a toilet? None open. We had a ‘toilet emergency’ (need I give explicit detail??) VERY unpleasant, VERY embarrassing & totally unacceptable. Given the phenomenal $$$$$ invested in selecting Centenary Gardens for our families it seems reasonable to have access to toilets. Was this an oversight? Did a staff member neglect their responsibilities? Please do not excuse this shocking situation by saying it’s a Public Holiday. YES! A Holy Day I was disappointed and appalled by the lame response via a Post instead of the assured phone call promised from Centenary Gardens management. The excuse of non provision of toilet facilities on weekends ostensibly due to vandalism is unacceptable. When desperate to defecate or urinate is the garden or surrounding area the only option? Surely the clients who have invested significantly in their loved ones final resting place can have a reasonable expectation of public toilets? What may we ask is the alternative? What is the requirement of councils for provision of amenities for the public? It Less

The gardens, trees and lakes are so peaceful that I feel really comfortable visiting my relatives graves here. It is beautiful and uplifting.

We recently lost our precious Mum, we trusted CMG with Mums cremation. The funeral service was just as we planned and went off without any issues. However, the after care and the collection of my mothers ashes was nothing short of disrespectful, non compassionate and resembled more of a transaction. At one of the sadest and hardest times of your life you would think an organisation such as CMG... More

We recently lost our precious Mum, we trusted CMG with Mums cremation. The funeral service was just as we planned and went off without any issues. However, the after care and the collection of my mothers ashes was nothing short of disrespectful, non compassionate and resembled more of a transaction. At one of the sadest and hardest times of your life you would think an organisation such as CMG would pride it's self on being compassionate and humanistic. The collection of ashes and returning a loved one home or to their resting place is another part of the emotional and grieving roller-coaster that no one wants to face. Staff in the office are rude, unhelpful and the whole time were there we were made to feel that Mum was just a serial number and a business transaction. Communication and the way messaging is being delivered is the key to all good interactions and outcomes It is clear from reading previous reviews this has been an issue for sometime, its a shame management have failed to rectify these issues to date. Less

On behalf of my family, we extend our heartfelt gratitude to all the staff at CMG. We want to thank Dao for guiding us through every step, from selecting the site to completing the registration and ordering the plaques. Kim's care and assistance were invaluable, handling tasks beautifully, even with short notice—lastly, a special thanks to Beck for supporting us through the final stage. We are co... More

On behalf of my family, we extend our heartfelt gratitude to all the staff at CMG. We want to thank Dao for guiding us through every step, from selecting the site to completing the registration and ordering the plaques. Kim's care and assistance were invaluable, handling tasks beautifully, even with short notice—lastly, a special thanks to Beck for supporting us through the final stage. We are confident that Dad will find solace in resting in this beautiful garden, nestled amidst the company of birds and kangaroos. Less

Incompetent and rude staff. Audiovisual manager did not understand the difference between file format and encoding, and we nearly went without music and photos for my mothers funeral. The same member of staff told the family to leave the chapel when they were bringing service programs fifteen minutes before the service commences. Obviously out of their depth and increasingly hostile. We had a si... More

Incompetent and rude staff. Audiovisual manager did not understand the difference between file format and encoding, and we nearly went without music and photos for my mothers funeral. The same member of staff told the family to leave the chapel when they were bringing service programs fifteen minutes before the service commences. Obviously out of their depth and increasingly hostile. We had a similar experience with the reception staff who handed over my mother's ashes. Having business model that isn't based on return customers, most of us only get one funeral, my mother's was very nearly ruined by these folks, and I would strongly advise those considering their services to look elsewhere. Less

A beautiful location and a lovely spot to see kangaroos and wallabies in their natural habitat.

Thank you so much for a lovely service. Was beautiful and caring act

We are so pleased that we chose Centenary. They are were so caring during our time of moaning and obliged us with all that we required regarding the headstone and all. Above all they maintain the headstone and the cemetery to a very high standard and we love to come and spend time on those special days. I am glad we chose them.

Beautifully maintained gardens. Love that there's also wild life jumping about

Kind compassionate caring people it was a beautiful send off for my brother on Friday

The funeral day was beautiful and everything our loved one would have wanted, but we did experience a few bumps in the road in communication around our loved one's remains. These were beautifully and personally resolved by the CEO and in the end we were very happy.

I have had nothing but the best experience with CMG they are helpful compassionate and caring the memorial service last Saturday was truly wonderful very nicely done Thank You to all the people involved will look forward to next one Doreen Waldron

Who would have thought that a place where your passing was commemorated would have so much life. Last night's celebration of faith reminded me of the meaning of life and gave us all a greater strength for the future. I congratulate the management and staff of Centenary Memorial Gardens for their excellent contribution.

Awful experience. Staff were not compassionate or understanding when we picked up our fathers ashes. The staff member at the front desk did not look up from her desk when we arrived and the staff member we spoke to did not introduce herself or offer any comfort. There was no privacy as she never closed the door when she left the room. Very disappointing. They only cared about us paying and gettin... More

Awful experience. Staff were not compassionate or understanding when we picked up our fathers ashes. The staff member at the front desk did not look up from her desk when we arrived and the staff member we spoke to did not introduce herself or offer any comfort. There was no privacy as she never closed the door when she left the room. Very disappointing. They only cared about us paying and getting out as soon as possible. Also a very clear lack of communication between staff as they didn’t know we were coming even though I had called the day before to book an appointment. I do not recommend. Grieving families deserve better. Less

Very disappointed with the service provided. Extremely impersonal experience when collecting my father's ashes. The whole thing was treated as a business transaction, with no compassion shown.

My family and I had a horrible experience with this place. Our Dad was put in their care and the whole process was very disappointing. We called the day before asking about urns and very little help was given. It was made very clear that we wanted the ashes transferred before we arrived, so that we didn’t have to deal with them ourselves but simply pick up our Dad and take him home. When we arriv... More

My family and I had a horrible experience with this place. Our Dad was put in their care and the whole process was very disappointing. We called the day before asking about urns and very little help was given. It was made very clear that we wanted the ashes transferred before we arrived, so that we didn’t have to deal with them ourselves but simply pick up our Dad and take him home. When we arrived the service was extremely impersonal. The staff member didn’t introduce herself or acknowledge our loss. The ashes hadn’t been transferred and the only thing that was really mentioned was the price of the urn. To top off this horrible interaction, as we were leaving the staff member said ‘just hold onto HER carefully as it’s heavy’, meaning they hadn’t even taken the time to check any information about our Dad. It’s not very hard to show compassion when dealing with grieving families. If this is your job, it should be the top of your priority list. To quote my sister in the car on the way home ‘I gave better customer service when I sold people shoes’. We do not recommend. Less

Thank you so much Tania and her team for all your care and empathy at such a sad time. You have made this journey so much easier for myself and family Thank you 😀

Tania and her team are friendly and helpful. They also host many complimentary memorial events for Mother's Day, Father's day and Christmas. A beautiful and peaceful place whenever we visit.

On behalf of my family I'd like to thank all the staff from Centenary Memorial Gardens. In our time of grief Tanya and Tom ensured that our entire family was comforted and looked after right from the time mum passed to the actual burial. Tanya picked up my 90 year old father in a golf buggy and drove him to the burial site (The Arbour) while chatting and making sure he was ok at all times. I kn... More

On behalf of my family I'd like to thank all the staff from Centenary Memorial Gardens. In our time of grief Tanya and Tom ensured that our entire family was comforted and looked after right from the time mum passed to the actual burial. Tanya picked up my 90 year old father in a golf buggy and drove him to the burial site (The Arbour) while chatting and making sure he was ok at all times. I know that my mother will be thrilled to bits that she's been laid to rest at a spectacular garden with all the local kangaroos to chat too. Thanks again Tanya and Tom, well done, thank you again. Cheers, Todd Less

We said goodbye to our uncle with a funral at the Centenary Chapel at Centenary Memorial Gardens this week. I would like to thank all at CMG for their kind words and support during this time. The grounds and the Chapel are beautiful, unfortunately we could only have 20 friends and Relly’s attend due to Covid but this is how it is and we need to be understanding of this. Thank you once again CMG f... More

We said goodbye to our uncle with a funral at the Centenary Chapel at Centenary Memorial Gardens this week. I would like to thank all at CMG for their kind words and support during this time. The grounds and the Chapel are beautiful, unfortunately we could only have 20 friends and Relly’s attend due to Covid but this is how it is and we need to be understanding of this. Thank you once again CMG for your outstanding service during our time of grief. Less

absolutely dissapointed with the professionalism of this place, Tanya has to be the rudest person I have ever come across.... Our dear friend Brayden has passed suddenly and everyone who was there to say their goodbyes were forced out and told to leave as it was 'covid safe' although we had already got the clear... This was appauling behaviour from someone who is meant to work with 'grieving fami... More

absolutely dissapointed with the professionalism of this place, Tanya has to be the rudest person I have ever come across.... Our dear friend Brayden has passed suddenly and everyone who was there to say their goodbyes were forced out and told to leave as it was 'covid safe' although we had already got the clear... This was appauling behaviour from someone who is meant to work with 'grieving families' Shame on you Tanya for not letting us say goodbye to our beautiful Brayden ☹️ Less

What an absolute disgrace your staff member Tanya and her gardeners were yesterday at my 20 year old nephews funeral. Locking the doors of the chapel, refusing the service to be started because Tanya thought she knew better than the law! We had checked covid restrictions 3 times before the funeral, we were following covid rules, only 20 inside and the rest outside. She demanded everyone leave or ... More

What an absolute disgrace your staff member Tanya and her gardeners were yesterday at my 20 year old nephews funeral. Locking the doors of the chapel, refusing the service to be started because Tanya thought she knew better than the law! We had checked covid restrictions 3 times before the funeral, we were following covid rules, only 20 inside and the rest outside. She demanded everyone leave or she would cancel the funeral ! She was aggressive and the gardener standing in front of the doors yelling at people who were asking questions as well as getting in there faces thinking he was a bouncer at a pub not a funeral ! Tanya called the police and when they arrived they advised as we had already told her we were in fact allowed 200 outside, we then had to try and get them all back, mind you an hour had now passed. Tanya took what was the hardest day for our family and made it 10 times worse! Tanya do everyone a favour and resign You should not be working in this industry Oh and thank you for the apology Oh that’s right You didn’t ! Less

What an absolute disgrace your staff member Tanya and her gardeners were yesterday at my 20 year old nephews funeral. Locking the doors of the chapel, refusing the service to be started because Tanya thought she knew better than the law! We had checked covid restrictions 3 times before the funeral, we were following covid rules, only 20 inside and the rest outside. She demanded everyone leave or ... More

What an absolute disgrace your staff member Tanya and her gardeners were yesterday at my 20 year old nephews funeral. Locking the doors of the chapel, refusing the service to be started because Tanya thought she knew better than the law! We had checked covid restrictions 3 times before the funeral, we were following covid rules, only 20 inside and the rest outside. She demanded everyone leave or she would cancel the funeral ! She was aggressive and the gardener standing in front of the doors yelling at people who were asking questions as well as getting in there faces thinking he was a bouncer at a pub not a funeral ! Tanya called the police and when they arrived they advised as we had already told her we were in fact allowed 200 outside, we then had to try and get them all back, mind you an hour had now passed. Tanya took what was the hardest day for our family and made it 10 times worse! Tanya do everyone a favour and resign You should not be working in this industry Oh and thank you for the apology Oh that’s right You didn’t ! Less

Tania should be fired. I went to stand with my 20 year old son's coffin who passed suddenly with cancer. I was greeted by Tania and Gardner's guarding the entrance to the service stating the funeral would not go ahead unless everyone left. Quoting incorrect covid guidelines. We had checked the guidelines and also confirmed them before the funeral. The Gardner was yelling at family put his finger ... More

Tania should be fired. I went to stand with my 20 year old son's coffin who passed suddenly with cancer. I was greeted by Tania and Gardner's guarding the entrance to the service stating the funeral would not go ahead unless everyone left. Quoting incorrect covid guidelines. We had checked the guidelines and also confirmed them before the funeral. The Gardner was yelling at family put his finger into a family members face as he was trying to ask a question. Tania also run and called the police stating we were breaching covid restrictions. When police arrived they stated we were not breaching covid guidelines and advised this is not the first time Tania had done this to a family. Not only did Tania disrespect my son but his family as did her staff. Tania should never have any interaction with grieving families especially considering she clearly cannot read and keep up with the changing covid guidelines. We do not get a do over our son's funeral was held up for over an hour due to Tania and her staffs revolting behaviour. Family who left due to her and her staff's incorrect information missed our son's funeral. We didn't even get a sorry. Tania needs stood down as she clearly lacks the capability of doing her job. Less

As a florist i arrive there at 9.13am and no one available, no one answering phone and the flower room locked. I waste 5 minutes or more searching. The receptionist or owner treated me like trash for doing my job when she finally opened a door. Obviously this woman has no genuine empathy for her job or should would appreciate the people delivering flowers on a saturday morning.

Beautiful peaceful place, and excellent personal service by staff.

Poor Form...because of current situations looked on your website and your FB page numerous times and your trading hours all said Closed over the weekend for Mother’s Day, to now find out you were in fact open for laying flowers is extremely upsetting...Kept looking for a FB Mother’s Day update to only see the past Anzac Day msg. Extremely distressing and upsetting .

My dad ❤️has been peacefully resting there since 2007, it's a beautiful place. However I'dike the gardens in Lone Pine Lawn🇦🇺 to receive some more care and attention, seems lots or nurturing to other areas, and not so much to LPL. 😒

Recently had my husband funeral held here, beautiful place ,so serene. Staff were wonderful, especially KMSmith,

A peaceful place

The gardens are beautiful and all the staff are very friendly.

Beautiful peaceful grounds. Wonderful caring staff. And they hold Christmas, Mothers Day and Fathers Day events. Such an amazing place to have your loved ones there. Can't recommend them enough.

My son has been there for 17 + years and my husband just last Feb and when my time comes I will be with them. I have found the service and people wonderful . And the gardens are very very special. Always look super. And so lovely to go and visit my L.Os ...thank you.

The services are way too close together, I was horrified and felt for the family being shoved off because the next lot of people were there waiting to go in. When the family are grieving it is not a time to treat them like cattle being ushered in and out.

My Dad’s final resting place. The staff here are wonderful and went the extra mile to ensure my Dad was looked after and that all last wishes were fulfilled. I could not speak highly enough of the staff. I am most grateful for their superlative help at a time of grief.

Beautiful grounds, well-maintained. Lovely staff.

Beautiful and peaceful final resting place for my Grandpa. He grew up out in country QLD and would love the scenery and wildlife! I would, however, recommend that we can be allowed to leave personal effects on top of the headstone above the plaque. Especially ones that won't fall down onto the grass due to weather etc.

My daughter had a wonderful service and got cremated here it was a beautiful day and eveybody body so lovely who was involved expecially the funeral director of Caring Angels.� Amanda Amos. Nardya has now got her own little rock for everyone to came and visit and have a chat in the rocky gardens on site.

what ok my review , see a dead roo , on thew side of the rode

Quiet,calm and peaceful area,well maintained.

Having frequented my sons resting place many many times since 2007 , I know his son; his sister and family and friends agree wholeheartedly with me that his memorial under the tree on the driveway and next to the water fountain is the perfect place for our Davey's ashes and for us to come numerous times every year; to reflect in peaceful , respectful reverance on a life gone way too soon. 10 yr... More

Having frequented my sons resting place many many times since 2007 , I know his son; his sister and family and friends agree wholeheartedly with me that his memorial under the tree on the driveway and next to the water fountain is the perfect place for our Davey's ashes and for us to come numerous times every year; to reflect in peaceful , respectful reverance on a life gone way too soon. 10 yrs is a long time to grow up from 4yrs without a Dad and the struggles have been harsh & many, but I'm thankful we chose CMG as his final resting place as it definitely helps to come again & again to a place of such beauty & harmony to try to find a path forward; which can sometimes be found just watching the wild roos, who'er just watching you....knowing all creation is in the hand of our loving Creator GOD. THANKYOU to all CMG staff for your dedication in offering & maintaining a place of comfort and peace to our loved ones who've passed on , and to those left living, who need to avail themselves of time , in a place kept beautifully manicured, to express raw emotions of grief or just to sit in peaceful silence .... I regret not realising how a place near my Son would not be available for myself as I'd not for seen how quickly they have all been purchased � This is my only negative comment regarding this bitter/sweet experience of the past 10 yrs. Less

On the 26.08.16 we layed my beautiful five month old daughter Peiyton Grace to rest and though it was a very hard and morbid time , I felt at ease knowing she was at such a beautiful resting ground with other babies and children. The staff were very kind and did exactly what we wanted for our princess. The grounds itself are also very beautiful with fresh flowers , water flows and wildlife... �... More

On the 26.08.16 we layed my beautiful five month old daughter Peiyton Grace to rest and though it was a very hard and morbid time , I felt at ease knowing she was at such a beautiful resting ground with other babies and children. The staff were very kind and did exactly what we wanted for our princess. The grounds itself are also very beautiful with fresh flowers , water flows and wildlife... �� Definitely a wonderful place under such sad circumstances. I also like how they make all people feel welcome, including firework night , candle lits , christmas decorating and more. Less

Losing my Dad suddenly in October 2016 I can't say thank you enough to CMG - Especially Tania for her care and Attention as she has helped me with Details for my Parents Final Resting Place - Rose Terrace. Thank You All . David Cilia. Gold Coast.

It's clean and so peaceful to lay and rest unfortunately the catering area needs to be separated from near the chapel I think. Anyway it was a loving peaceful place .

In November 2016 we said goodbye to my son in the Centenary Chapel at Centenary Memorial Gardens. I would like to thank all at CMG for their kind words and support during this time. The grounds and the Chapel are beautiful and they imbued me with their serene and calming effect. I would also like to thank CMG for the invitation to attend their Christmas Service. My daughter, Grandson and I felt w... More

In November 2016 we said goodbye to my son in the Centenary Chapel at Centenary Memorial Gardens. I would like to thank all at CMG for their kind words and support during this time. The grounds and the Chapel are beautiful and they imbued me with their serene and calming effect. I would also like to thank CMG for the invitation to attend their Christmas Service. My daughter, Grandson and I felt welcomed and enjoyed the Service, the wonderful fireworks display and the refreshments put on afterwards. Thank you once again CMG for your outstanding service during our time of grief. Less

Chapel and facilities were great but something needs to be done about the caterers (not the food it was great) . We were booked in until 3 pm they were packing up way earlier to push us out by 3 pm ( vacuuming around our feet and washing up etc ) should have started cleaning up at 3 pm not to be heading home at 3 pm . We will be contacting management . To finish on a positive, beautiful location... More

Chapel and facilities were great but something needs to be done about the caterers (not the food it was great) . We were booked in until 3 pm they were packing up way earlier to push us out by 3 pm ( vacuuming around our feet and washing up etc ) should have started cleaning up at 3 pm not to be heading home at 3 pm . We will be contacting management . To finish on a positive, beautiful location, fantastic facility, a great celebration of life for Gwen. Less

Quite place and nice environment

We were kept waiting for our service due to IT difficulties. That's fine, these things happen. However, for the 5 minutes the service went over the poor young widow was sent a bill for $400. We were pushed out of the chapel and sent to the car park. Couldn't we have been guided to the lawn at least? There was another service coming in and the turn around so fast we didn't even know who was in th... More

We were kept waiting for our service due to IT difficulties. That's fine, these things happen. However, for the 5 minutes the service went over the poor young widow was sent a bill for $400. We were pushed out of the chapel and sent to the car park. Couldn't we have been guided to the lawn at least? There was another service coming in and the turn around so fast we didn't even know who was in the hearse in front of the chapel. The scheduling was insensitive and appalling to both services. Does it not seem possible to allow at least 30 minutes in between services so family and friends can grieve without being pushed out the door? I personally was prodded a couple of times in a couple of minutes and the widow had a similar experience. Not everybody can go to the wake so people need a few minutes at least to debrief and talk about the ceremony. I realize it's a business but still, shame on you. Less

A beautiful final resting place. The grounds are stunning, set in carefully manicured gardens and beautiful bushland, complete with kangaroos jumping through. We had an issue with our plaque corroding quicker than it should. I sent off an email, not expecting much, but I got an email back direct from the manager, Peter Ship, and no questions asked, he got it replaced for us and back up in a coup... More

A beautiful final resting place. The grounds are stunning, set in carefully manicured gardens and beautiful bushland, complete with kangaroos jumping through. We had an issue with our plaque corroding quicker than it should. I sent off an email, not expecting much, but I got an email back direct from the manager, Peter Ship, and no questions asked, he got it replaced for us and back up in a couple of weeks. Thanks so much, Peter! Less